I only write online reviews when I really think others should know my opinion. This past week my toddler had an injury in his elbow, he pulled it out of place while playing and was favoring it and was hesitant to use it. I knew there was no break and it was clear it just needed some TLC. As any parent of a young child can attest, seeing your kid anything but 100% is difficult. I called no less than 10 walk-in clinics and 5 pediatricians, just to get a second opinion and some advice on treating his sore elbow (my 2 year old wouldn’t exactly sit still and ice it). Each one turned me away, no appointment, no new patient, not doing in person appointments due to COVID. Finally I was referred to Dr. Stillo. I called his office and spoke to the receptionist who was not only extremely competent, but also so understanding of my situation as a young parent. She took my information and told me the Doctor would return my call at 2. Sure enough, right after 2 my phone rang and I had an appointment for a couple hours later. Here is where I really need to share my experience. We arrived to our appointment and immediately noticed the warm welcome from the staff. My son has very little experience with Doctors, and due to the past year staying within our circle, hardly any experience with new people. I honestly could not believe what happened. Within minutes Dr. Stillo had him chatting and comfortable enough to show him his elbow and where he had his “ouch”. Dr. Stillo began a simple set of steps and 10 minutes later my son was his happy self, and his arm was almost 100%. (As of today it is completely better) The Doctor was honest and professional, going over the different possibilities if his treatment didn’t work. I appreciated his humble approach. What started as a mother desperately calling around Toronto looking for a solution, turned into one of the best experiences I’ve ever had with any professional field. All in all, my family has found our new Chiropractor. Thank you for your care.