Reviews of Alliance Wellness Downtown (Formerly Vitality Clinic) - Integrated Health Clinic (Chiropractor)

Buddha Sax

Dr Louder is best in business.

Moira Casey

I'm a long time patient of Dr. Natalie Mazurin who has helped improve the quality of my health and life. She's the best ND around. Vitality Clinic is a very welcoming place with friendly staff.

Adris Walli

So far I have been visiting Vitality Clinic for about 6 times and I must admit, this is by far the best Chiropractic & Sport therapy clinic I have been to in Vancouver.... For Chiropractic related issues, Dr. Tisshaw is a great person to go to. He is knowledgeable, friendly, professional & someone who really cares about his patients.... For Massage, Rob is an amazing guy. He is caring, professional, respectful and he absolutely knows what he is doing.... The reception is always friendly, smiling, respectful and very good at following up etc. Overall am happy with the clinic and would strongly recommend it to fellow Vancouverites.... Keep it up guys. Amazing!!!

Jessica Lynum

Dr. Crysta Serne has been treating me with knowledge and excellence for 17 years now. From when I was a gymnast to car accidents and general recovery. Her wisdom and passion has gotten me through extreme conditions. I cannot say in words my gratitude for her services and care for me over the years. If you want thorough, in depth, highly trained and knowledgeable care do not look further than Vitality. Thank you for all that you have done and continue to do for me. Sincerely.

derrick fast

I started going to Vitality Clinic for treatment for my ongoing back pain and was welcomed with an engaging and involved group of genuine practitioners. The location is great for me, just a quick walk up to the library, and everyone is always running right on time! I've been to see Caitlyn Fry, RMT at least once a week for the past six months and I've appreciated every treatment! I'm continually impressed by the amount of information I learn about my body and I'm always given exercises that I can work on at home which is great! And the best part is, no more back pain! Love this place, and I highly recommend it!

Ernest Junior

Adam is a great RMT, really amazing customer service here. Only down side is they dont offer direct billing through Greenshield Canada benefits.

Rafia Syed

Amazing and friendly staff! I see Dr. Tisshaw every two weeks and have felt significant improvements. He always takes the time to answer my questions. The added convenience of proximity to my home is an added bonus.

Armand Rashid

Really wonderful clinic with friendly practitioners and tons of available services. Feels more personal and comfortable than some of the other IV clinics in the area.

Vivian Channel

I have been a patient of Vitality Clinic for close to 10 years and even though my office has moved I go the extra way to visit Crysta for chiropractic services. She is in my opinion the most experience and knowledgeable chiropractor in Vancouver. Her background work with athletes means that you also get guidance on exercises and posture related feedback that I value. The clinic works hard to provide great service and I appreciate it.

Ellora Nandi

The Vitality Clinic has a great environment, and is housed in a beautiful heritage house. The team of health practitioners are great and are worth visiting for treatment.

Mary-Ann Yazedjian

Everyone in the office is professional and the reception staff are friendly and welcoming. They are following all Covid protocols and it feels completely clean and safe. Adam was my RMT for over a year and is excellent. He listened to my issues and responded with experience and knowledge. He is a skilled practitioner who clearly cares for the well being of his patients.

Sabine Thorson

Had a great appointment with Dr. Alex Louder. He addressed all the issues I was having with my shoulder and back and took time to really help explain how I could work on making it better myself. Great overall and definitely going back soon!

David Coey

Got straightened out. Just what I needed

Adam (TBA)

Great experience. Dr. Tisshaw is extremely knowledgeable and very friendly. He fixed my neck pain. Jennifer Halliday is also great. She is also very friendly and knowledgeable. She gave me a great massage

Leo Wilk

I have been going to Vitality for a few years now and Dr. Serne has saved my back from hockey injuries, work injuries and many many more! Being prescribed into orthotics was actually a life changing event for me as I can wear dress shoes without discomfort. Once I found out that Vitality has massages and many other wellness services I have made it my home for everything health related. I would even go there when I have the flu for a vitamin drip now! Her natural remedies and solutions are compatible with my life and the way the business is ran I always feel comfortable and trust her reconsiderations to the fullest. Definitely go and have a consultation and you will not go anywhere else!

Johnny Blade

An excellent, professional and caring chiropractic clinic with the emphasis on humane and warm treatment. Dr. Serné could give lessons to other on how to treat patients. Good use of tech, herbal medicine, and sound advice. Didn't know chiros did knees, but was absolutely amazed at the result. Highly recommended, real pros.

Henry

The staff are kind and genuinely care about your health needs. I have had both RMT and Chiropractor appointments. When I leave the clinic I feel relaxed and pain free.

Marc-André Choquette

(I've only visited this clinic for their RMT services, so I can only review based on that) I walked by one day with a co-worker and noticed that there was a clinic tucked away just a couple steps from my work. I made an appointment to see Natasha Zakus and she has been the only RMT I see now! Extremely friendly and professional, very attentive to my various sports injuries (and tweaks), and is finely tuned to my comfort level knowing when to push it and when to ease off. I highly recommend her to anyone looking for a quality RMT! The clinic itself is very quaint and feels very welcoming as it is located in a heritage home. The treatment rooms feel like you're walking into a bedroom rather than a cold doctor's office, so it very quickly helps you settle in. The staff are friendly, and I never have any problems booking an appointment with them. I also love how they e-mail you the receipts!

Larissa Dundon

I have been seeing Dr. Tisshaw for a few months now and have definitely noticed an improvement. He is always professional and reliable. I just started seeing Dr. Anstett for IMS and so far the results have been great, she's been patient when I'm a bit nervous. A great clinic overall and very cozy!

Gabriela Corvalan

First assessment is really good, but every session after that is too rushed. Chiro doesn’t even warm your muscle/joints before adjusting.

Andrea Chlebak

Have been seeing Dr Mazurin ND for a few years and not only is she a great naturopath, she is a genuinely lovely human! Dr Mazurin has helped me through a lot of health concerns and lifestyle changes. The staff is also very nice and accommodating here.

Caitlin Mischki

I've been a patient of Dr. Serne's for years and continue to be impressed by her expertise and caring nature. I highly recommend Dr. Serne and Vitality Clinic.

Ryan Berube

Dr Lucas Tisshaw is an excellent chiropractor, can’t recommend him highly enough. Pleasant environment and great staff up front.

Graham Young

Thank you Tycson Boult!!! This year my injuries have been so bad that I haven't been able to sit or stand for longer than a minute without being in pain. I've seen MANY massage therapists in my life and he continues to give me the best and most effective treatments I've ever had. I've never had a therapist pin point the root cause of my pain so easily. His knowledge of the body and holistic approach provides immediate results from head to toe. I highly recommend Tycson.

J

Dr Tisshaw is always professional, friendly, and an excellent and knowledgeable chiropractor !

Sat Kriya Yoga Jewel

Great service , beautiful location knowledgeable practicioner s

Reet Vahesalu

Today I had my first session with replacement chiropractor for Dr. Laura Clemenhagen - Dr. Lucas Tisshaw - my last session with Dr. Clemenhagen who just had a baby, her family has decided to move back to Ontario to be close to their families. Dr. Tisshaw was at my last session, we shook hands, I told him later, I was making an appointment based on his strong handshake. He did not disappoint. I am leery of chiropractor's I tell you, but I found a great one with Dr. Clemenhagen and I am thrilled that in Dr. Lucas Tisshaw I have found yet another awesome chiropractor. Mum says I was born under a lucky star! So if you are looking for a comfortable, knowledgeable chiropractor, I highly recommend Dr. Lucus Tisshaw. I do have to mention, I have found all the staff at Vitality Clinic to be wonderful and skilled at what they do.

Linda Morgan

I have had hundreds of massages in my life and Rob may very well be the best I’ve ever had! He cares so much about his patients and his technique is magic: a combination of therapeutic and relaxing - his hands are magic! It’s seriously amazing! So glad I found him and already looking forward to the next session!

Josie Gordon

I started going to Vitality clinic recently and have had some of the best massages I've ever had. Tycson Boult, a newly registered therapist at the clinic works wonders. Highly recommend :)

Scott Magee

Fantastic...the Staff is Wonderful (and extremely attractive!) I have used TCM for years and Dr. Low was wonderful but Dr. Serne who is well known to the Beautiful people of Vancouver (not to mention the odd Canucks player!) was a Revelation! She looks like someone I would hit on if I was out on a road trip and considering I was already TERRIFIED of Chiropractors I was thinking "she's gonna break my neck and back or tie me up like a pretzel...!" she did NONE of those things. She DID however put me totally at ease...EXPLAINED CLEARLY everything that was happening so even a Dummy like me could understand it and then she TORTURED ME FOR 10 MINUTES...! Just kidding...I got all adjusted relatively painlessly and left feeling (and looking!) 10 years younger! I would (and will) go back in a Heartbeat and couldn't recommend it highly enough...!

Kit O'Kane

Dr. Serne is very accurate in determining what treatment is needed. And she'll straighten you out for sure! Very cool heritage house as well. FYI....coin meters on the same block but one block north are credit card meteres on Hamilton. Along Robson is all coin.

caroline reed

The team is very fast, punctual and professional. They explained everything clearly, and answered any concerns or questions I had. I went in for chiropractic services and would recommend this clinic to anyone. They're also quite flexible with booking times and are open weekends.

Diana

I could not be happier that I found this place. Dr. Serne is amazing, I have only gone twice so far but can already tell this is going to be my go to place for life. Not only is it clear that shes an expert in her field but from the moment I met her I could tell she was wonderful as a human being as well. Caring, compassionate and down to earth. I am sure the rest of her team is just as great.

Alex Slade

I started seeing Dr. Louder and noticed immediate results. From my orientation onwards, he has conducted himself professionally and has displayed immense knowledge in the chiropractic field. I noticed positive changes after just one appointment, and throughout my subsequent visits. Highly recommend.

Alicja Pintscher

Vitality Clinic has amazing staff, they are all friendly . My Naturopathic Dr.Anstett pays attention to all my concerns and needs . She has helped me tremendously. I am thankful I found this Clinic and Doctor! Alicja Pintscher

Jeff Currie

Kind and helpful staff

Tom Robbins

I suffered from recurring lower back pain for almost a year. I tried massage, yoga, physical therapy, and exercise, and I still experienced pain at varying degrees of debilitation, including immobility. Dr. Serné came highly recommended from a friend of a friend. I had never visited a chiropractor, but thought I’d give it a try. Dr. Serné took the time to clearly explain to me what the issue was I was dealing with, what the causes were and the best path to healing. In addition to adjusting my back, Dr. Serné went through specific exercises to help me strengthen my core, demonstrated how to complete them, and provided me with a reference document to encourage me to continue at home. She is respectful of my time, and is punctual in meeting me at my pre-booked time. She’s friendly, and funny, and helps me to feel relaxed while being adjusted. Chiropractic is the only remedy that has made my back feel better.

James Peters

I have been going to the Vitality Clinic for about 3 years now. Dr Serne is amazing! Before finding the Vitality Clinic I spent 9 months and thousands of dollars seeing 2 other local chiropractors trying to fix some back and leg pain with no success. Dr Serne was able to provide relief starting from the first visit. She put together a rehab program that included chiropractic, massage, supplements and exercises. Within six weeks I was pain free! I am now playing golf and hockey again and Dr Serne keeps putting me back together when I push myself too far. She is punctual and truly cares for the well being of her patients. I am so glad I found this clinic and would not hesitate to recommend them to anyone that wants to feel better.

Adam R.

This clinic has great RMTs, very convenient location and comfortable facilities.

Rob Ess

2 words...Simply Outstanding!!! I've been a Vitality Clinic client for many years. Dr Serne is the best!! Accommodating, professional, caring, always makes time no matter how short the notice or how busy the clinic is. A busy, thriving practice yet she makes you feel as if your her only client during the time she's "healing" you. If you're looking for some pain relief or ongoing treatment you won't go wrong choosing Vitality, I highly recommend.

Luke Baxter

I have been to many back specialists over decades in Vancouver and have never felt the relief i get just one month at Vitality clinic. 25 years of construction and hospitality sometimes together takes a understandable toll on a persons back and body, but not till Crysta Serne have i felt confident that i can fully recover! I can't say enough about this clinic and these professionals.

Marly Rutherford

I can truthfully say that Dr. Serne is the best Chiropractor I have ever had treat me for various neck and back issues. I have been going to Chiropractors for 53 years so have enough experience to back up my statement.

Michael Dyce

I’m one of Dr. Crysta Serne’s longest running patients. I started seeing her in 2000/01 qthink. Over the years we have become friends and she is an irreplaceable part of my ongoing healthcare. I’m a stroke survivor and so she “gets” my body and has managed to make me feel less broken for a long time. This is not a spa, it’s a medical clinic of sorts. I rarely wait for my appointment but it’s always a good ideal to expect a slight delay. She isn’t going to rush a patient that requires some extra care, and I have benefited from that myself. I’ve spent a lot of time at Vitality doing RMT, Naturopathy all in conjunction with my maintenance adjustments every two weeks. Crysta has an excellent style of adjusting, which works great for me. She’s precise and friendly and very efficient. She’s very direct and gets to business though. Depending on the treatment I’m getting she may leave the room so I can rest and she will possibly adjust another patient. She’s very intuitive with the body and is a good listener. But her hands tell her a lot before the adjustment happens. The Office is in an awesome Victorian style home. She uses the two rooms on the main floor. I highly recommend the Clinic and the service! Cheers

Graeme Schuss

I would highly recommend this clinic to anyone seeking quality medical care. I went to see Dr. Serne as I had suffered a whiplash injury and was experiencing quite a few concussive symptoms. Her attention to detail, personalized advice, along with overall caring and concern has been the best I’ve received. Her treatment has been the most integral part of my successful recovery.

Laurie Lum

Being Asian - it was very important for me to have a doctor that could treat the whole person (holistic approach), address the root problems (not just symptoms) and who also understood/respected both Chinese & Western medicine (complementing & not conflicting). Dr Serne not only fulfilled those requirements – she is also a good listener, extremely perceptive & a very caring/compassionate doctor. Dr Serne is very good at what she does & I couldn't ask for more.