First I have to say that Madison great. She definitely knows her work, and the times she worked on my problem really helped. She has excellent customer service skills, and really makes an effort to put her clients at ease. I would definitely recommend her if you have an issue she can help you with.
That being said....
I had 2 appointments today, back to back (no pun intended). The first was with Madison regarding the muscle issue, and I've already said she's great. The second was with Nick, and that didn't go so well.
I can't say anything about his abilities, as we didn't get that far. I can comment on his customer service skills though, which are what made me walk out.
Now, I hadn't seen a sign asking to leave the outdoor shoes at the front. If I missed it, my apologies. I try to follow policies when a business puts them in place. So, if there's a sign that I didn't see, again my apologies.
Nick asked me to remove my footwear. Ok, fine. The tone of voice needs to change. We're not little kids tracking mud across the floor. We're adults, paying your bills. Once we entered the room I began placing my coat and cap (which had my phone, wallet, etc in it) on the small table when I was told, in a not so polite tone, if I could move them as that space was needed.
So, yes at that point I said he and I weren't going to work out. Im pretty good at figuring out when I'm not going to gel with someone and try to keep those situations from potentially getting worse. I just found his tone of voice, body language and overall attitude to be one of self superiority and self importance. This MY is opinion though. I'm sure others have had a positive experience.
So, I was leaving and did tell the receptionist that I was leaving due to"captain personalities" attitude. I should have just said nothing, but I was a bit miffed at his attitude.
Nick was kind enough to tell me not to come back, so he got told he was a snowflake.
So, I could have handled my end better. But what can I say....self entitled people aggravate me. Just