I scheduled a new patient appointment at this facility this week. My insurance doesn't cover chiropractic care, so I was told that it would be $95.00 for the initial consult, exam and adjustment and $45 dollars every subsequent visit. When I arrived, there were several other patients waiting so I sat down and filled out the paperwork and returned it to the reception. When it came my turn, two other patients were taken before me (that arrived after me). I heard the receptionist tell the doctor that I was a new patient and I would take a longer, which I guess was the reasoning in skipping over my appt. time which was at 5:00 and it was then 5:20ish. Either way, being in the healthcare industry for 15 years, I understand this happens frequently to clear the patient load quicker.
When I was called back for my "exam", I was taken to a small area where the adjustment tables were located that is not separate from the waiting area. It is only divided by an L-shaped, waist-high wall. Nonetheless, there is no privacy.In previous adjustments, I have also been adjusted in a private patient room. Not only do you feel more at-will to discuss personal health information with the provider but overall it just seems more professional. Anyway, the doctor must have not looked at any of the paperwork I filled out detailing the nature of my visit because the first thing she asked me was, "What's bothering you today?" I told her that I had been having persistent neck pain for 2-weeks and it wasn't subsiding. She asked me nothing further, except some small chat about how I sleep at night. She palpated my neck area briefly and then began the adjustment. She told me that I had a Left Atlas Subluxation, told me to drink plenty of water and apply heat and that she wanted to see me back in 2-days.
Needless to say, I don't think I will be going back. I didn't get a warm, welcoming feeling from the office atmosphere or the doctor.
This is just my personal opinion. People were coming through the door left-and-right so she must be highly regarded to many of her patients. I just didn't feel like the 5-minutes I spent there for this supposed "consult, exam and adjustment" was worth the $95 dollars I had to pay AT ALL.
Lastly, I understand that chiropractic philosophy is about healing your body naturally and that sometimes it takes repeat and consistent treatments to see notable difference but when you go to a doctor (any doctor be it a DC, DO or MD) you expect a certain level of care for the fee being charged, especially when it is costing you nearly a hundred-buckaroonies. I don't feel like I got 1/2 of my monies worth and that just plain sucks. =(
Oh, and one more thing-- while I am an animal lover myself, be advised if you have any allergens to cats or pet dander. They do have a very friendly cat that roams the office freely. She even jumped up and laid on my legs while I was getting adjusted. It didn't bother me, but it might some people who have allergies and don't know until they get to the office that there is a "healing cat" wandering around.