Reviews of Backs in Action Rehab and Wellness Centre (Chiropractor)

Yuki Kim

It was my first time ever seeing a chiropractor in my life, and Dr. Wagner was beyond my expectations. He patiently and thoroughly explained everything, was both friendly and professional. He made sure I was comfortable with every procedure. Very happy to have listened to my colleague who suggested this place.

SUSHMEET ANAND

Best multidisciplinary clinic with lots of availability, same day appointments. Ambience is 5 stars. All the therapists I have seen are very knowledgeable and experienced. Front desk is very understanding and gives you lots of options to book appointments with different therapists. Amazing service. Must recommended!! 5 stars for everything.

Mihai Draguleasa

Very happy with my experience at Backs In Action centre. Amir, my RMT, is extremely helpful, knowledgeable and professional. I was having issues with continuous calf injuries from soccer. Amir was able to create a treatment plan for my calves and now I have been injury free for quite a while. I highly recommend Amir and the entire Backs in Action team.

Aroash Solomon

I went to Backs In Action after a car accident, desperately seeking some relief for my neck pain as a result of a car accident. I saw Janice for physiotherapy and during our first session, I could hardly move my neck and was sensitive to even the lightest touch. I was also mentally struggling as the accident had put some strain on my life personally and professionally. People all around me, including my doctor, were telling me “these injuries last a while, you will always have problems”. This was something I struggled to accept, and luckily Janice did too! Janice is not only extremely good at her job, but she was is very positive and our sessions made me feel better physically and mentally. Within a few sessions, I noticed a huge difference to my mobility. She also encouraged and pushed me to resume regular activity, which I also found to be really helpful in my recovery. I saw Janice for three months, and I can confidently say that by the end of that period, I was back to regular mobility and activity. The clinic itself is also very clean, has a good atmosphere and the service is great. Thank you so much, Janice and the team at Backs in Action!

Cho Wong

Friendly service, nice and clean. Definitely enjoy my visits. Parking is limited but if you plan your trips to accommodate for time it's fine

Life is Denis&Bev

Extremely friendly staff, and Dr Tisshaw is extremely knowledgeable! Very happy with this establishment

Britney Waldron

I was physically violated by Physiotherapist Reza Nematollahi. Reported it to the Owner and she was rude, passive-aggressive and accused me of overexaggerating the situation. I wouldn't recommend this office AT ALL! Also, the Doctor's in this office are constantly leaving! I started my treatment with a Chiropractor in mid-December and by December 31st he was gone!! Soo unprofessional! DON'T GO HERE FOR TREATMENT! SOOO MANY BETTER OFFICES!

Julia M

Dr Ryan Takagi has helped me so much. Highly recommend.

Vanessa Warren

Janice Low is fantastic! I came in with major lower back pain to the point where I could barely function. Within the first couple sessions she had me on the right path. Because she has a history with chronic pain, she understands how people in pain really feel, but also understands that if you don’t do the work, you’re not going to get better. She works with you to ensure you can make the commitment to yourself to be well. When she speaks, it makes sense. When she gives you some exercise or stretch to do, she explains why. She takes the time to ensure you feel good about what your plan is and keeps you on the right track to honour that plan. I’ve never had a clinician so dedicated to my well being. I hope I get to the point where I don’t need to see her so often, but because she’s so amazing, I don’t mind one bit at how much time we spend together!

Melody Tran

My favourite place! I’ve been searching around for a place that can help my treatments as I have a bad back, neck and hips. Below is the people I go to for my treatments and would highly recommend: Chiropractor: Ryan (AMAZING! I feel so much better throughout the day, very knowledgeable) Physio: Estela (knows all the acupressure points, very sweet) Massage: Jackson and Christine

Ryan Karlzen

I twisted my back while skiing and they were able to not only help sooth the pain but make it go away entirely. Took a couple visits to cure but it worked and been great ever since. They make sure you come out better than you came in.

NJ

Dr. Danielle and Yasaman are experts in their fields. I've been helped and understood very well during my treatments.

Lawrence Egan

I have been on and attending WSBC (since October/November 2020) exercise meeting with Zoe since completing the OR-2 program with Back in Motion. While the OR-2 program was enjoyable the individual attention provided from Zoe and Rachel have been sessions which continue to see recovery progress without additional pain. She is always happy to help and explain the why, how and benefits of any exercise with a follow up email for my review and reminder of what exercises we have done. Happy with my treatment thank you.

Vitor Cruz

Ryan is amazing! I’ve been seen him as my chiro for a few years and he is always super kind and helpful.

Irene GK

Met Dr. Danielle for the first time. She's patient, asks a lot of questions to get to know you. I appreciated that she was comfortable with me being a patient who has had prior chiro visits with others and allowed me to get straight to the point of where I needed my treatment to be concentrated on. Super efficient and I felt much relief after my treatment with her.

Santa “holymoi” Bux

Met Dr. Nathan for the first time. He 's patient, asks a lot of questions to get to know you. I appreciated that he was comfort with me and allowed me to get straight to the point of my neck pain where I needed my treatment to be concentrated on. Super efficient and I felt much relief after my treatment with him. Thanking so much Nathan

Emily RW

I have been treated by Shawn, Amir, Jackson numerous times since July 2019. They are very professional. It is evident that they are passionate about their work and cares about seeing your progress. They listen attentively, implements and adjusts treatment plans accordingly, and ultimately make you feel comfortable during each treatment session. I highly recommend this clinic. Make an appointment with them quickly, before they are all booked up!

Janet Chiang

I've been doing Active Rehab with Rachel Cheung every week to help with my upper and lower back pain due my car accident a few months ago, and so far my recovery has been great! :) Rachel is very professional and knowledgeable. She comes up with a specific exercise plan to target areas where I feel pain and modifies the exercise plans according to my progress in recovery. She also noticed that I had poor posture likely from me sitting for long periods of time because I spend a lot of time studying for school and gave me some exercises and stretches to do. After a few weeks, I had already noticed an improvement in my posture as I wasn't as hunched over when standing. This also helped with my upper back pain. Prior to active rehab, I thought that I would be able to search up some exercises on YouTube and recover on my own, but I realized that it is much more effective to go in for active rehab because the exercises are more catered to your specific needs. Rachel is very passionate about her job as I can tell that she genuinely cares about my health and wants me to feel better. She is really friendly as well so I always feel comfortable asking her questions. I always have a great time during my sessions because we have engaging conversations, such as talking about our love for cats! If you are a student or working a job that requires long periods of time on the computer, and are experiencing some physical discomfort, I highly recommend active rehab. Once you learn the exercises, you'll have knowledge about which exercises help you and you'll be able to do them throughout your life. I am also doing RMT with Amir and Jackson in conjunction with active rehab, and these sessions in combination definitely sped up my recovery. All the staff here are very friendly and the system is convenient, allowing you to reschedule appointments online, and notifying you if there are any cancelled/open appointments available. Also, this clinic is very clean and sanitary. Ever since COVID-19, all the staff wear masks and the equipment gets sanitized frequently.

Samuel Mencák

Very professional service, polite and friendly front desk. I was in a car accident and REZA, the physiotherapist got my back back in action. I couldn't lift anything heavy and because of my injury I had to switch work. After 2 months of treatment by him I was able to regain my back strength and return to normal life after that. Extremely happy with his professionalism, experience and overall sessions. Highly recommend him and the clinic ????

Tiesha Marie

I've been seeing Dr. Harry Wagner at another clinic for nearly 2 years and was dismayed when I relocated and could no longer access the clinic conveniently. When he told me he was working here as well, I was so pleased that it was so transit accessible and had such great hours. I was running late and called the clinic before they opened, and Olivia was so prompt about returning my message and making sure I was still able to see Harry and receive my much needed treatment. She reminded me I was out of benefit coverage for the year before my session, which I knew, but it was great to know I wouldn't have been otherwise caught off guard! I have severe mobility issues when I have flare ups and Dr. Harry has never failed to provide me immediate and significant relief as well as competent and sensitive ongoing care. I am so grateful to be able to continue to see him for my treatment and to know I'm in good hands at this location.

Breanna Jackson

Really great service for my ICBC claim. I have physiotherapy, chiropractor, and kinesiology

Christine Binder (Stine)

The evaluation Dr. K did today with me exceeded my expectations. I'm happy to be working with him to solve my hip and leg pain. Thank you.

Jennafer Palma

If I could recommend a chiropractor, it would be Dr. Alexa. She's very personable, and easy to talk to. She explains what she's doing and why, which I find very helpful with understanding my own body. It brings me comfort but also builds a lot of trust and confidence in her practice. I always feel incredible after a session with her! Highly suggest! Oh! Also to include is the overall staff, the receptionists are just a pleasure to communicate with and they bring such a good vibe to the place.

Kevin Lam

I've been seeing Rachel Cheung at Backs in Action for ICBC Active Rehab for months (both in person and via telehealth), and she's fantastic. I was suffering from chronic headaches and shoulder and neck pains from two car accidents, and years of physiotherapy had gotten me as far in my recovery as I could go... but then Rachel made a huge difference. She helped me better understand my injuries, and taught me a wide variety of exercises and techniques that greatly increased my range of motion and flexibility, and helped to relieve the tension and pain much more than physiotherapy ever did. She followed my case closely from week to week, and was constantly adapting my treatment based on my current issues and overall progress. We never got "stuck" in my recovery progress, because she's constantly researching new approaches and techniques to target my specific issues, and observed the results carefully to adjust based on what is and isn't working. It was a great science-based approach that was guided by Rachel's years of experience, well-honed intuition, and talent for figuring out what can work better. Rachel was also a fierce advocate for the right duration and frequency of treatment with ICBC, and was proactive in getting more sessions approved before we ran out. While I'm still dealing with chronic tension and headaches, I now know exactly what to do to make it feel better, thanks to Rachel. She's also a very friendly, open, and fun person to talk to while she guides me carefully through my exercises and corrects my form. Thanks so much, Rachel, for being so good at what you do, and for taking such good care of me and my injuries! :)

Britt Fingzies

I've seen a number of the practitioners here and the whole staff has been amazing! So professional, detail-oriented, and friendly. I've moved away from the area but I still make the trip out!

T Rachelle

Very good! It was my first time but I enjoyed it

Courtney Cattell

Katie was absolutely amazing! She explained why and what she was doing, took her time, etc. Fantastic job Katie, I feel great already! I highly recommend her even after just one visit!

Simon Fox

The location is great, the staff are brilliant, service is A+ and facilities super clean. Been here for RMT and Chiro since May (Car Accident) and feel safe and treated so professionally. I highly recommend Backs in Action. Cheers!

Jay Ramiro (HeyItsCoolJay•Ramiro)

I have been receiving treatments at BacksInAction since May 2021 when the previous clinic I was getting my treatments from had direct billing issues. Here is my experience: When entering the clinic, the front desk staff greets me with a "hello" and "how am I doing" and whenever I leave, "have a good day" and "see you soon". When I have spare time while waiting or between my treatments, I have quick chat with them about treatments and booking. Acupuncture: Yasaman Safarzadeh - She starts with oil on my back, cupping and then needles. She's very friendly, gentle, her hands are soft and the needles don't hurt at all. Her treatments helps me in aid of sleep, pain management, and muscle injuries. Chiropractor: I've seen 3 practitioners at the clinic and they are all very good. I used to only see Dr. Lucas but when he's not at the clinic or fully booked, I decided to try Dr. Danielle and Dr. Harrison as well. They all helped release stress and pain management through chiropractic adjustments with my back and neck. Dr. Lucas Tisshaw - He's very friendly, we talk about food and with regards to treatments, he always ask how's my headaches (in relation to the accident) and my sleep. Dr. Danielle McKinney - I've had a few appointments with Danielle recently and she seems to be very family oriented. We talk about family, kids, hiking, active lifestyle. Dr. Harrison Wagner - He's informative and knowledgeable. He's serious when educating me about how energy affects my posture and center of gravity, breathing, nervous system, psychology, etc. Massage Therapy: Amir Ghahremani - He's the first practitioner I saw during my first visit to the clinic. He does deep tissue massage and never regretted any treatment from him. He also explains the injured areas, progress, and recovery and how 30 minutes sessions twice/thrice a week is more beneficial than 45minutes or longer sessions with him. Physiotherapy: Andrew Moussavi - He's friendly, funny, and I can relate to him as we're of the same age. He teaches techniques and exercises to strengthen muscles in my injured areas to decrease and eventually rid of my everyday headaches. He gives me bands to do exercises at home and puts kinesiology tapes on my back to maintain proper posture. I cannot comment on kinesiology/active rehab as I haven't had any session with any of them. I wish I knew about this clinic right after my accident. They are after my well-being and health recovery.

Katica Gill

I've attended BIA for a few years now, for chiro, massage and physio. I love the combination of service providers in one practice catering to different ailments. I have a monthly massage with Amir, and of all the RMT's I've been to in Vancouver he's my favourite (I like very hard pressure). I have hardly any aches and pains anymore from having a secondary job. The reception staff are also a pleasure and they submit claims automatically for extended benefits! I highly recommend this practice.

Stephen Templeman

(Update) Came here due to close proximity to work. Variance in knowledgeable physiotherapists. First physio I saw was poor, but I saw Laurence Chin afterwards and he is a fantastic physiotherapist and very thorough with his assessment and knowledge. Recommend seeing Laurence.

rita c

I have been going to this clinic for a couple of years now and wanted to show my appreciation to the amazing providers and staff. The front desk team is amazing - best I have seen. They greet everyone that walks in with a smile even at the end of the day. They are efficient and always call when there's a change or opening, my back thanks you! And I want to say thank you to Rachel, who is the only physio I have stayed with because she is hands down the best! Vast knowledge of the body and exercises, which she easily modifies to "meet you where you're at". And she goes above and beyond with her caring and personable nature. Highly recommend seeing the providers at this clinic! Thank you ladies and gents for making me want to come twice a week!

Samaa Ibrahim

Excellent place to go to for any of your therapies. I have been going to this clinic for over a year as an ICBC patient, and the service I have been provided has been great. I have benefited greatly from Physiotherapy and Active rehab by Reza, very professional, knowledgeable and friendly, he has answered to all my questions with patience and details, he has helped me increase my overall flexibility and back/core strength. I would highly recommend him to anyone needing help with an injury or needing a plan to help their day to day activities. I have also seen Amir for massage and Yasaman for Acupuncture for the past few months and they are great, professional and knowledgeable, have benefited greatly from them and the sessions. I would highly recommend them. Thank you EVERYONE at Backs in action for being so great!

Samantha R

Really friendly staff and very knowledgable. It is also very useful to have all the different treatments in one place.

G Ho

Danielle is patient and thorough with her assessments. She explained every next step to me and made me feel comfortable in all my appointments.

Chintan Patel

Danielle is a Gem here. I had 2 appointments with other chiro at same location and then I switched to Danielle. It was the best decision to switch to her. She is so knowledgeable and fixed my SI joint in 1 sitting and got significant recovery in 2-3 visits. I highly recommend anybody to see a Danielle.

Big Mama Reggae

Re: Chiropractor appt with Dr. Katie Gaskin. Excellent intake process, comprehensive explanations of symptoms and treatments, very friendly service.

rose dassumpcao

I have been under the care of Doctor Harrison Wagner for chiropractic treatment after a car accident. His clinic is Backs in Action. He is very skillful with lots of different treatment methods and demonstrated home exercises. All sessions are very effective with comfortable results. He is extremely patience, He has many tools in his tool box and I am always amazed Each session is supposedly 15 minute duration. He never looks at his watch and always go over the time limit. He is my hero. I highly recommend him to anyone who is in pain.

Patrick Donaghy

Amir is by far the best RMT in the city. I had gone though 3 RMTs in 5 years until I found Amir. Amir has in-depth understanding of the bodys build allowing him to identify the root cause issues that most miss. Most RMTs focus on the area of pain providing temporary relief that disappears within an hour of the visit. By identifying and working on the root cause of the issue I have made significantly more progress with Amir in a year than I had in the previous 5. I'm close to 100% recovered for something I was starting to believe I would have to always live with. Not so thanks to Amir! Amazing how much better life is when healthy. See Amir, you'll be happy you did.

jeff leblanc

This place is amazing. The receptionist was very lovely and super helpful. She really knows her stuff and totally took the stress out of everything for me ☺️ It is very easy to see that everyone here knows there stuff ,my chiro session today went amazing with Danielle she put all my out of whack bones to where they should live and it already feels better after one visit . Can't wait do all my other treatments here Highly recommend !!!!

Keiko Shimoda

I have had so many massage therapists in the past and Amir is the best ever by far. His magic hands can tell where is the problem, root causes and loosen the tensions. It is amazing that I feel so much better after each session. I actually want to keep him secret because his schedule filled in quickly but just wanted to share my experience.

kristy petroni

I have been under the care of Backs In Action in East Hastings for 2 years. I am beyond grateful for the entire team as they have in so many ways changed my life for the better . Having a complex chronic health condition, a car accident and then a work injury I was a tricky patient to treat. However the entire team always went above and beyond to support me on my recovery journey and always attempted creating creative ways to support my healing with MANY barriers that presented throughout the two years with them. i saw physio, chiro, acupuncture and massage and in every discipline each practitioner was amazing and I can’t speak highly enough. My main practitioners were Laurence (physio), Ryan and Robert (chiro), Amir (massage) and Shawn (acupuncture ) and they are all not just amazing at their job , but amazing humans with so much passion and compassion for what I was going through . If you have an east or complex case they will go above and beyond . I can’t thank Laurence enough for all he did to support me through so many challenges and fighting in my corner with worksafe and other barriers . I always looked forward to coming into the clinic (which sometimes was several times a week). I was always greeted so warmly by the front desk and they always asked how I was and were just always incredibly helpful. I don’t have one instance in two years where I wasn’t greeted and helped in this manor by the front desk. as well as the owners of the clinic were very supportive If there were any challenges that needed to be addressed . I am now moving far away from the clinic and will no longer be able to go and I will truly miss the entire team and can not express how much I have appreciated them all and that they are such a huge part of my healing journey and couldn’t have made the progress I have without each and every one of them. I will miss them greatly ! Kristy

Sacha Thompson

Jonathan was thorough and a great communicator...he's my new dude for back problems. Gave me lots of thoughtful advice. Knew exactly when I had had enough. Gentle and careful.

dino lavigna

My Neck and upper shoulder has been frozen, feeling much better after 1 session

Justine Jenkins

Handycap parking right outside. Open late and on weekends all my services post car accident all in 1 place. Chiropractor, physio, accupuncture , counseling and message.

Tiffany Lu

At Backs in Action, I’ve been seeing the Kinesiologist Rachel Cheung for active rehab for the last 2 years and she has been amazing with helping me work through and achieve progress on my recovery from two major vehicle collisions. She is so kind, personable and highly dedicated in her role. I highly recommend her to anyone as she is so experienced and will genuinely help you reach your goals.

Viktoryia Linkevich

Had a very nice experience with RMT massage by Amir Ghahremani! My back doesn’t hurt anymore!

Rachana Thandi

I've been attending Back in Action for a few years now and have never been disappointed. I do a monthly trip there and do my massage, acupuncture and chiro all in one go and it's always been amazing, I feel the best when I leave. I highly highly recommend Back in Action.

Elena H

Great service and clean clinic. I come here for massage therapy for my back and shoulders and Jackson does a great job! Free parking around the area too ????

J K

Fantastic rehabilitation centre for your healing. I broke my heel a few months ago and decided to get physio because I did not want to limp around like Davey Jones or something forever, even though the "Specialist" I saw regarding my injury never even suggested it until I brought it up. But that's a whole other story. My experience at Backs in Action was great, the receptionists are very friendly and diligent in applying any coverage for services and my Physio Therapist Laurence was extremely knowledgeable and patient. Laurence clearly explained my injury and the mechanics of that area so every exercise and stretch made sense and did not feel like I was just running through the motions (puns are fun) of physio. Laurence also customized a exercise plan for me based off my injury and the expectations I had on my recovery. Each week this plan would be dynamically adjusted based on my progress. I had weekly sessions for about 2 months and just finished my final follow-up session today. My foot works perfectly for day to day functions although a bit of loss of articulation is to be expected seeing that I was not as attentive as I should have been with my home exercises, to no one else's fault other than my own. Really pleased with the outcome and experience overall and would highly recommend using this facility if you are in the area looking for a professional and knowledgeable physio therapist.

Sam G

Best massage ever, thank you Backs in action, thank you, Amir.

David

Had an ICBC injury in late January of this year and the whole team at Backs in Action helped me with my injury recovery and pain management. In particular, Jackson, Aleisha (no longer there apparently), Rachel, Nathan and Harrison were amongst the best practitioners (each specific to their own type of discipline). I want people to note that I am rating these particular individuals and their interaction with me directly which I felt needed to be recognized. I had one bad experience with Amir and will never recommend nor go back to him. During one session, he simply leaned against my back providing no tissue massage of any sort causing my neck to feel even worse the next day. Maybe it was an off day for him but this left a bad experience. Everyone else mentioned above were consistent throughout my multiple visits. I really wished I could've continued my treatments with them unfortunately, ICBC's new enhanced care screwed me over but that's another story.

Logan

Backs in Actions has got all your needs to get back to top shape in one place. They are one of the most versatile clinics I have been to. I recommend you choose Backs in Action and never look back!

Jay je

Highly experienced and professional.

jeannie lo

I have had the opportunity to experience many great services at Backs in Action! Acupuncture and Cupping - I was extremely hesitant to use this service initially but Yaz makes the experience so addictive! Her light touch with the needles calms my nerves and she is very good at understanding her clients comfort level with the procedures. Chiropractor - Jonathan knows what he is doing! He can find my pain points immediately and sends me home with exercises to target these areas for quicker recovery. Massage Therapy - Amir is no nonsense and a genius with my pain. He maximizes the time booked by focussing immediately on my issues for the week. i feel better after ever session. After 3 car accidents, i need all the help i can get and i'm getting all of that at Backs in Action! i highly recommend!

Yasmin Jiwani

I was really impressed with my Physiotherapy session with Denise Wong . Denise is patient and understanding and very knowledgeable .I felt totally comfortable for the whole session and the treatment I received during the session plus the exercises we practiced. Overall the clinic is professionally managed and the staff are wonderful and accommodating. I have been going there since last year

J Hx

Amazing providers at this clinic - everyone is kind, friendly, patience and helpful - been working with acupuncturist Yasaman Safarzadeh & Dr. Danielle McKinney for Chiropractor - I definitely recommend both providers as they were able to help with my pain immediately.

Kelly Zeng

I have been with back in action for few years now. The team is exceptional especially Amir, Rachel and Andrew. They have listen to my concern and slowly help me with my injury recovery. Thanks guys!

Sofía Ramos

First time going there today. Great place, will come back.

brian fung

Dr Nathan Pang was amazing and took his time explaining the problems I had in addition to provide concrete solutions to help address those problems to help be get back in action!