Here you have the reviews of real people who have information of the services and products of Koolini's Italian Eatery (Catering) in Windsor (Canada).
Currently the business has a rating of 4.3 stars over 5 and that score has been based on 127 reviews.
You may have noticed that it has an average rating is very positive, and it is based on a very large number of scores, so we may conclude that the rating is very faithful. If people have bothered to evaluate when they are happy, it works.
You know that we do not usually stop to write evaluations when they are good and we usually do it only if we've had a problem or issue...
This Catering belongs to the category of Caterer.
We recently ordered a lunch for our team at our work place. It was DELICIOUS! Food was hot and on time, service was friendly, the meal was fantastic! I will absolutely order again.
We couldn't be more pleased with the quality of food we ordered last night for our son's graduation. It was absolutely delicious and I would highly recommend ordering from Koolini for any special event. The portions were huge and everyone raved about the taste. We'll be ordering again.
Always an amazing meal!
Great pizza , loaded toppings
AMAZING food!!! Everyone LOVED it!!!
Best food
Great pizza
Carryout lockdown heaven
Leo and Chef Mimo thank you for the incredible cake for my daughters birthday, wow a work of art and so delicious.
Thank you so much for this incredible pizza, brings me back to my childhood.Absolutely amazing pizza! I definitely recommend this place.
Great service, great food. Quick from order to pick up. My go to place for lunch when in the area
Koolini was our wedding caterer and the food was top-notch! Their roasted chicken was excellent and that potato (with cheese) was so heavenly. Thanks to Leo for his guidance with the menu.
Best place to eat in Windsor been there a dozen times without any issues.
We get the family size gluten free pasta and it easily feeds 5 with leftovers. It's so reasonably priced and a family favorite
Always great food and pizza. There is a reason I've been going here since the early 2000s.
Good pizza!????
Always great food and good prixes
Best penne and meat sauce I've ever had . Yummy yummy ????
I ordered the ravioli and the risotto to cater to a party. It was exceptional! The guests all loved it and everyone was asking where we got it. I would highly recommend the food from koolinis thus far!
Always excellent pizza!
Best pizza in town!
This place has the best 4 cheese pasta with chicken. Creamy, cheesy and delicious. It's 15.00 nearly but let me tell you it's a pretty fair portion of food that two can share. I don't share it but it lasts me for two meals. I crave it but it's high in calories so it's my special treat once a month.. Ok twice a month for lunch because I work near there. Yum
My family has been ordering pizza from here for years. Perfect every time!
Excellent, clean environment, very good Italian eatery
Best there is.
Have been a customer for 20 + years. Always appreciate the quality and consistency of their product!
No done in
Absolutely horrible!!! To say this is an Italian eatery is just wrong. And I'm french...lol
Phone girls are stuck there with a bunch of extremely creepy old men who are extremely inappropriate. Food isn't bad but don't give these people your business.
2 hours for delivery!! Ridiculous!! would give zero stars for this alone!
Number one best lasagna and salad with homemade dressing. Fresh bread buns. Strongest recommendations
Delicious food and quick delivery! Also very friendly and nice on the phone!
Called 9 times no answer called a 10th time the woman said we are not delivering any more today yet its 7pm and they close at 9pm
good pizza
Ate here many times always nice food
If I could give zero this time I would I paid almost 14 or 15 for 6 iced teas and never got them I called after not getting plates and all and said they were on the way back never got them when I get an answer they are closed now not happy at all and even tipped the the guy maybe I should have pulled only the tip out what's wrong with delivery now a days
The food is fantastic. Excellent quality, and large portions. I love the penne and meatballs :)
A total dump. The food is by far some of the worst in Windsor as well, and the prices will probably make you question the managements grasp on finances. I wasn't gonna bother reviewing this stain of a business but they falsely rated themselves 5/5 so, eh.
Always amazing food for our staff functions! Thank you Team Koolini's !
Koolinis did my wedding in 2011, and several business functions for us since. Top quality product and service, I won't use anyone else. People still talk about how amazing the food at my wedding was. Lovely attentive staff, attention to detail is second to none.
I'm not going to lie, as a regular order-out customer at Franco's, it feels almost like betrayal leaving this review, but I must profess, this pizza is incredible! I work midnight's and like to spend my days off eating pizza and playing video games, and I usually order from Franco's but lately their pizza hasn't been as consistent, and the customer service has been poor on a few occasions. For example, I called them five times this morning to order this pizza, but after getting no response I decided to call their competition in a spiteful rage fueled by lack of pizza. Let me tell you, this pizza is great! Obviously it's not going to be the best pizza you've had in your life as it's not 100+ dollars, but for party/family pizzas this is possibly the best pizza in Windsor. Look, I'm a large man who eats a lot of pizza, so I ordered their Equalizer, which seems to be the same size as the Terminator. I decided to get only pepperoni so that I could compare it to the Franco's pizza I had last Monday and honestly, there is no comparison. This pizza is way better, with no excess of crust, lack of sauce or inadequate spices. Not to mention the customer service, in which I was greeted over the phone by a very kind woman who walked me through my first order with patience, even as I called their Equalizer a Terminator ????????. The delivery man was also very kind, didn't even mention the fact that I either missed the buzzer or have a broken system again and he probably had to wait for someone to let him in.... Everything about this experience, especially the pizza that has now completely filled my belly, has been amazing. You have a new customer in me, that's for sure. Keep up the incredible work, and thank you! And sorry Franco's, but it's over for now ????????
I miss being able to eat in. Delivery is still very good but it was always best served fresh. The catering is excellent and I don't think anyone else is better.
Way overrated. The food we had was overcooked and oily. I've stopped going.
Best lasagna in the city!! Unfortunately, they will never give you a pat of butter for the bun that's included with the dish unless you ask!...and even then, you probably won't get that .05 cents worth of butter! Cheap!!!! Begging for some lousy butter over here!!!!!
Delicious. Speedy drop off.
Awesome resturant!! To be honest...I never ate in here.... always take out at least once a month!!! Ribs and calamari and bread sticks!!!!
I ordered for delivery a party Penni which came with 6 rolls and a free serving of lasagna came with that a d I ordered a Maurice Salad with house dressing and it was less than $40. Delivery was very quick and it was delish!!! I recommend this restaurant to everyone.
Thank you so much for our Catered lunch here at Grand Marais Urgent Care
Great pizza.
Great place for catering services.
Food amazing and pleasant service. House dressing out of this world
Was at a party catered by Koolinis today. The food was delicious!! It was nice seeing different, outside the box appetizers! Very much enjoyed the food!!
Koolinis is knows for their great catering service. I decided to order take out for the first time tonight. Everything was good until I got back home and opened the food. The lasagna was mushy, way over done and tasted like a can of ravioli instead. The pizza burger with coleslaw and fries, well let's just say the fries were the only item that was edible. Sauce on the burger was overpowering and saturated the bun making it soggy and uneditable, the slaw was saturated in oil and smelled funny. The bruchetta bread was just that, not toasted with soggy tomatoes on top. The other 2 pasta dishes TAGLIATELLE ALLA PROVENZALE, the noodles seemed as though they had been sitting for too long. Very chewy and not much flavor at all. Very disappointing! Was shy of a hundred dollars for dinner tonight and such a waste of money. My husband called to tell them how disappointed we were, and the owner just argued instead, asking us if we expected him to refund us for the order, assuming we ate it all. When actually dinner went into the garbage instead! I would have just brought the food back to show them, but such little care for customers we will never order from them again!! We have a large family to feed so ordering out for us is a luxury. Looks like we will be cooking at home from now on. Would have given a zero star but google wouldn't allow us to.
Good pizza decent takeout Italian food.. Note this is Only takeout only! No sit down area..
Best Chicken Caesar Salad!
Great service... Great price... Great food
Never a bad meal and never bad service! They are a quality staff that always goes the extra mile for their customers!
Ordered a Greek salad with chicken.. Paid 13.50 and chicken was cold out of the fridge barely any feta cheese.. Was not satisfied with what I got for the money I paid
Had Easter dinner catered. It was outstanding. The Lamb was so good. So tasty. The pastas, everything. And the cornbread was awesome! I was so satisfied! Great job.
Great pizza and pasta
Some of the best pizza in windsor, as you can tell by the smile on this young mans face!
I ordered for a large party that I hosted last week. The food was amazing. All of my guests commented on how tasty & fantastic the food was. Delivery was exactly the time I ordered for. Definitely a thumbs up. Will order from Koolini again for sure. Thanks for a great job Leo & staff.
(Translated) I love this restaurant! (Original) Kocham tą restauracje!
WOW First Time For Your Pizza So Fresh And The Taste Is Amazing #1 Best Pizza I've Had In A Very Long Time your my number 1 pizza From Now On
We ordered Thanksgiving dinner. It was so delicious!! Always great everytime l get delivery. ????????
Amazing food. Great catering service. Fresh and hot and delivered in time. Would highly recommend for any special occasion. We just got amazing thanksgiving dinner.
Always delicious food, very generous portions, couldn't have asked for a better experience in having them cater for a teacher retirement breakfast!! Thank you Leo and Frank
They catered an event yesterday. Their food was amazing, prompt, and hot—all the way out in Leamington. Would recommend to everyone.
Ordered a pizza, a salad and deep fried mushrooms. The pizza was supposed to be light sauce. We ended up tossing a good portion of the pizza and the remainder of the mushrooms. It was a big disappointment. SHM
This company is absolutely amazing! We had a corporate picnic with over 200 steaks to be pulled off in one week and only having an hour to have it all served on the day. Very professional, courteous, and the food was AMAZING-we will definitely keep them in mind in the future!!
Family sized pasta and pizza have been very good from here. Delivery is reasonable and staff have been polite.
Always good
Ordered fish dinners.excellent..recommend !! Will order again!!!
The quality has really deteriorated, used to be so much better and consistent. We ordered 2 eggplant parmesans and had to throw them out. Eggplant should not be oily, hard and crunchy, they were completely uncooked. Sixty dollars later and we ended up having to cook dinner after all. There are many options for good Italian food in Windsor, there's really no reason to go back to this place.
We ordered in lunch for our small office staff at Xmas. Fantastic sandwiches and salad...amazing service and timing. Would order again. Well Done!
Best pizza I've had in such a long time! I had a king, the toppings were fresh, it was tasty, not greasy...and unlike Rosa's and Naples, the crust was reasonably thick, (unlike rosa's and Naples , who's pizza looks like someone sat on it and that they use the same amount of dough for a small pizza as they use for a king)...I've found myidea place! Thanks koolini's????
The company I work for catered Thanksgiving dinner with Koolini and the food was good. It was hot and served in individual dishes to go. The turkey was moist, usually catered Turkey is dried out. It came with mash, veg, stuffing and it was an large portion.
The food is always cold and soggy. Gross!!
greatest italian fare...quick and accomadating
Never disappointed, always great food,
Best chicken parm around!
The best food and service
We ordered large pizza with extra cheese and extra sauce and garlic it came with no sauce barely any cheese add zero garlic I brought the Pizza back to show them he argued with me about everything the cook and I said there’s no garlic he said he will fix it next time I said no what about this time we’re hungry no problem we will fix it for you next time I couldn’t believe it will never eat there again in my life
Always enjoy the pizza here when I come to Windsor
Excellent
Great quality food, okay prices. Be sure to ask for the "daily special" available from 4-9pm daily when your order is over $20.
Best pizza in the city but close at 10 PM on a Saturday??? When I called tonight at 930 nobody answered. Giving 3 stars because it's best pizza in town but seriously stay open and answer phone please. Would be 5 stars if could actually order it. Doh
The best pizza I ever had.
I love their pizza and salad dressing
Called to ask them a simple question of whether they charge the same amount of money for alfredo sauce as they do for regular tomato sauce and the women did not know, put me on hold to ask another employee and they both came to the conclusion that it was the same price. Go to make the order 45 min later and they charge double the price. When I called to clarify she gave me attitude and practised the worst customer service. Did not honour their original statement. Also we are loyal customers. We order from them almost once a month, even though their spaghetti and penne is always way too over cooked. Go spend your hard earned money elsewhere for pasta or better yet make it yourself.
An amazing place for an authentic Italian restaurant able to do catering while meeting covid requirements.
Valentine's dinner was absolutely delicious. Highly recommend. Presentation and quality was impressive.
Just ordered delivery and have never had such a TERRIBLE experience! Chicken fingers not cooked, ribs so dry that we couldn't bite them & frozen mushrooms. I called to complain & the manager had the nerve to argue with me that it was "impossible" for everything we ordered to have a problem. I told him he could come & pick up his food, give me a refund & we would never order from them again & he chose to again argue that any issue with my order was impossible. The only positive from our experience was the friendly delivery driver. It was have been easier to throw my $40 right in the garbage than to deal with this & still have to turn around at 630pm & cook dinner.
Great pizza, it used to be better back a few years but its still good!
Great salad dressing. Excellent catering.
Best pizza ????hands down
We ordered an equalizer tonight and they got half of our order wrong. They offered us 4$off our next order OR wait ANOTHER hour for a new pizza AND give them back the wrong one. They Couldnt even offer us half off our order for ruining half? And on top of that they tried putting the blame on me. What terrible customer service
Ok
Really great catering service - can arrange delivery or for pickup. Very large portions so will always have leftovers!
Doing a fantastic job of protecting customers AND staff. Having customers call when they get there and only allowing one person at a time is great. Wiping down the debit machine and both inside and outside door handles after every customer is outstanding. You guys get it. Bravo !! And the food is delicious.
The moat nasty pizza I ever had first and last time someone told me they were good yuch dry salty hard pizza omg so disgusting don't ever pizza plus and little Caesars have better pizza yuck waste of money lesson learned worse pizza in windsor nasty ads hell
The lasagna is dynamite!!
Unfortunate that I have to write this review. We have been longtime client we order from them every event and birthday party the second time now I have ordered and it's been 2 hours no one calls me back the girls answering the phone don't understand the address even though we order every week and so no one shows up when I speak to the manager he does nothing and tonight he told me he would call me back and he never did this is very unfortunate. In a day and age when I can order pizza online from Domino's and it's always right and cheaper it's disappointing to see this, Mom and Pop shop
I've been ordering pizza from this place for 20 years. Best pizza in town in my opinion. Great chicken parms. And the most amazing birthday cakes. With edible flowers. I've also had them cater my kids baptisms and everything was great.
Tried to organize a catering for an 80 person event and the manager was a nightmare to work with. He was very condescending and unwilling to work with our group and insisted that we pay double what our target was because he did not think our event would be unsuccessful without a full dinner when we were only seeking appetizers and a bar. He argued with us and was extremely rude. Would not try again or recommend to any of my colleagues and it is unfortunate that beautiful venues have contracts with such terrible catering companies.
I was a recent member of a wedding party catered by Koolini's at the Water's Edge and was very impressed by the food and service. Every single server was polite and professional: always smiling and helpful. We had a lot of food restrictions in our party and the staff really understood them. The food was tasty, it was served fast and hot, and it was plentiful. What more can you ask!
Top notch service and very organized!! Loved the ideas they gave!! 10/10! Very Dependable!
Awesome pizza! They use real bacon.
We just had our wedding catered August 29th 2020 they did an amazing job the food was great they gave more than what you need which was awesome so I didn't have to worry about cooking the next day and our driver who came Earl was amazing. I would highly recommend Koolini's to anyone for any event no matter how many people you have or how few amazing and thank you Leo and all your staff and Earl thank you again
Koolini’s catered my wedding, and they blew it out of the park. Not a single person had a complaint about the food. The perch was TO DIE for and the goat cheese and sweet potato stuffed chicken was amazing. Also, the vegetarian ravioli was unreal.... everyone was talking about it. Leo and Rob were a pleasure to deal with, always returned calls and answered all my crazy bride questions. Koolini’s will not disappoint.
Our go to for takeout and catering .
I have ordered food from Koolini's since the restaurant opened. The pizza I was delivered wasn't quite what I had ordered, so I called. The phone girl was nice, but the Manager/cook was a nightmare. I have never had such atrocious customer service in my life. I won't ever eat from here again and I hope other people follow suit.
This place doesnt only have all you need when it comes to catering, but, they also have a great take out menu! On your next order out date, I encourage you to try a piece of their house cake. You won't be disappoint with the moist cakes and fresh fruits.
Great experience and amazing food!!
Amazing 10/10 everything we get is always perfect and fair price.
THANK YOU Koolini's Italian Eatery! I am a nurse and work at the Met Hospital/Ouellette Campus. I so appreciated the wonderful sandwich, yummy potato salad and delicious cookies for lunch today???? Thank you for my lunch for free today! You are amazing????????
Great food always!
Love the pizza and free lasagna for spending $20 or more!
I am giving 5 stars to the spagetti with meat sauce. Best ive had in a long time
Just ordered from here. The same thing I have ordered 20 times in the past year and was charged $20 more than what we're normally charged. The wonderful excuse is all the prices went up because minimum wage went up. I will no longer buy food from this place
Great italian food at a reasonable price.
Always have a good experience with ordering and picking up our food. Never an issue, and food is always cooked,fresh,hot and delicious. Gave it one star less just because I miss eating inside at their restaurant.
Everything from quality of the food to the respect of social distancing from the delivery person. 5/5 ⭐️, great experience , couldn’t be more happy and would recommend Koolinis to everyone. Tbh I’m a tough critic and koolinis couldn’t have been a more safe and excellent quality delivery option for my family. We definitely have found our new restaurant !!!
It's ok
Once again, we had Koolini’s cater another award winning luncheon for our staff. There aren’t too many people like Leo Deluca!!! Whether he caters for 10 people or 1000, he puts tremendous attention to detail into every order. And then there’s chef Mimmo who prepares the most exquisite tastes within every dish. Not only were we overly pleased, our staff greatly enjoyed the food. We are so grateful to have Leo and his amazing team take care of our catering needs. Jodi Greige
We ordered from Koolini for our early Thanksgiving dinner. Leo was very helpful and answered multiple calls. The Lasagna was one of the best we've had at any restaurant anywhere. Portions were very generous. Turkey was moist and delicious. The gravy was out of this world. I could have had it by the cup. Now we're trying to justify another family gathering just so we can order from Koolini's again.
Love this place
Koolini's catered our staff lunch. The food was delicious and arrived piping hot. Everyone had tons to eat and raved about the food. Very impressed and satisfied! Thank you.