We offer you all the feddbacks of people like you who consumed the products of Hillcrest Bakery & Deli (Catering) in White Rock (Canada).
As of day this firm receives a rating of 4.2 stars over 5 and this rating is based on 127 reviews.
As you can read, it reaches an feddbacks average is really positive, and it's based on a high number of opinions, so we may be quite sure that the score is very credible. If there are many people who bothered to rate when they've done well, is that it works.
You know that we don't usually stop to set scores when these are positive and we usually do it only if we have had a problem or incidence...
This Catering is classified in the category of Bakery.
I caught them on a Sat almost closing before long weekend and they were doing 2 for 1! Nice selections.
They make the best eccles cakes around! The only place to buy them! Staff are very friendly, and helpful.
I'm writing this as i finish my croissant. I was really craving a sandwhich today and this place delivered! I've heard great things and been wanting to try here forever, can't wait for next time!
Went here for some sausage rolls today and the worker was very friendly! I didn't get his name though. The rolls are delicious! My Australian husband was impressed too and he's picky about his rolls :) Will definitely be back sometime!
Fantastic bakery filled with delicious cakes, pies and bread.
I bought a special order birthday cake from here. It looked great, and tasted even better. I never got to try anything else in the store but it all look and smell delicious. The staff was very friendly and organized. Prices were cheaper then anywhere else I looked. Trying to find parking was a bit of a pain, but well worth the struggle. Thanks again for the great cake!
I will certainly be back
Friendly
My second time at Hillcrest Bakery & Deli so lovely to customer & employees on first name bases. The food & baked goods are amazing and as fresh as can be.
Awesome delicious deli is amazing
The cookies and cakes are delicious and the service is great. The people are very kind
Great food and great prices!!
Absolutely love this bakery! Sheana is amazing!!!
Best bread and cookies!
We ordered the take home tea and were very disappointed. They did not include all items listed with no substitutions and ignored an allergy notice. When contacted they were very rude and basically said we were incorrect. The food we received was fine but not amazing.
Nice variety of breads. Free parking.
Very disappointed. No good presentation, looks messy, no parking, stuff is not fresh
Very tasty pastries, snacks and sandwiches. I ordered the Italian Torte for 10 at $45. We got that a year ago and it went over well. We'll serve that up for dessert in about 3 hours.
Always good pastries and cookies, for me it’s all about the Mille Feuilles aka Vanilla slice aka Napoleon. Only place around to get this particular favorite of mine. The pastry is flaky and light the cream thick and rich. Wonderful new addition is George,so pleasant and friendly I bought more than I meant to.
Had the best turkey dinner (next to my wife's of course) we've ever had from a restaurant. Everything was fresh and delicious. Not sure how @Steve Thackray says his dinners tasted old...when I went to pick up on Christmas eve, the lady in the back was CARVING the turkeys!! Doesn't get much fresher! Excellent bakery and deli, excellent staff, excellent service, highly recommend!
Great service and baked goods. The rainbow cake I ordered from them made a lasting impression at my kid's birthday party.
Very nice
The best part of this bakery is everything from sandwiches to dessert .I buy fresh bread & love Hovis bread too.
I love this place. Delicious cakes and cookies!
Nice spot for baked goods and great sandwiches.
The doughnuts here are amazing! Fluffy and not too sweet. We were able to pre-order on their website and selected a variety of regular and filled doughnuts. When we came to pick them up, I was so glad I pre-ordered as it looked like they had ready sold out of doughnuts before noon. Very affordable as well. Will definitely be back for more!
It is very clear the women who work here pick and choose who they are kind to. I came in and it is not a welcoming atmosphere, not only did it feel like the woman in the front did not want to genuinely help but, some of the goodies I ordered were not in my boxes which was really disappointing and I was getting stuff for myself and sister in law who just gave birth, I specified what needed to be in what box and nothing was in the correct boxes and they had put stickers on them so I had to take them off and re organize everything in the car. On top of this, I was the first person in there and the young man who works there had to go to the back to get what I wanted it took about five minutes and I was getting quite a bit from the front, I try to tell the woman what I want and she told me the other man would be helping me, she let four people go in front of me and by the time the young man came back the stuff I wanted was gone because she helped the other customers instead of myself. The two woman who work here treat the young man poorly and don’t seem to want to answer any questions. It’s very sad to see. Drove from Vancouver for a horrible experience.
These guys have the best cakes! They made our wedding cake 27 years ago and they recently made our anniversary cake. I highly recommend them for all of your baking needs.
Best fresh baked bread I've had locally. Great selection of baked goods, fresh bread, soups, sides, and even some Indian foods. Also have rice flour and gluten free products.
Fresh bread and amazing cherry danishes!
Everything is great at the bakery Friendly staff ????
Great place, love their Danish Rye. On Sundays they have a buy one get one free on their breads.
Prices keep going up; items keep getting smaller.
We always come here for special-occasion pastry and to order birthday cakes no one else around here makes (mocha! try it!). It's also my only source for oat-bran bread (delicious fresh, perfect for French toast if you don't finish a loaf fast enough--it soaks up the egg!). The staff is always friendly, always ready to make sure your get just what you're looking for.
great
Very welcoming friendly place excellent baking Deelishis
Best bread!
A very nice bakery to purchase cinnamon rolls, sourdough bread, cakes and delicatessen products. The service is wonderful.
Everything I have tried has been delicious andnever disappoints. I love their new website for online orders, super convenient.
Huge selection of treats to choose from and the fresh bread is worth the trip over here. I recommend the butter crunch bread! Also the focaccia bread is very tasty.
Little bit disappointing, the fluffy cinnamon bun I ate had a small hard black stone(?) in it that I happened to bite down on Ouch! And this bun would also taste much better with cream cheese icing... Their butter tarts are very heavy and dense. I prefer flakier pastry. Very sweet. Also a bit expensive $2 per tart. We also tried the cake pops (very moist) and donuts but nothing really impressed me... They have a huge variety of so maybe I will find something if I go back
This is a review for a period of 1.5 years that I used to go there frequently: Coffee is OK. Sandwiches are overpriced So I tried only once and that was it. Other stuff are reasonably priced, mostly. The owner at times shows and her attitude stinks. Other staff are mostly friendly, polite and helpful. Nevertheless I hope the business stays up and running.
My dog loves their dog biscuits!! ????
Absolutely, positively the very BEST carrot birthday cake that I have EVER had THANK YOU!
I have ordered cakes from here once before and it was a fine experience. My complaint is their phone service. I just called and the lady who answered was really short and hung up on me! I was asking for a specific cake, but they were not eager to help with any other suggestions. Probably won't be using this bakery again!
Great raisan bread cinnamon buns and service!
Since the pandemic started, we've got every major holiday meal from here. It didn't make sense to make a whole Turkey for four people. The servings are generous, and the food is delicious.
Best bakery with nice staff and good prices. This is the best bakery I have ever been to, with the best brownies. I would highly recommend getting your treats from here. The brownies, tarts and lemon squares are definitely the best treats I have ever had from this bakery. I would most highly recommend coming here if you are looking for something to treat yourself or others to.
Delicious and excellent. Their takeaway dinners have been a great help in supplying a stay-at-home family member with yummy, healthy food. Hillcrest's take-home turkey dinners made last Thanksgiving and Christmas sooooo good and easy I may never cook another turkey again!
I am a Yong looking person and I felt like I was being discriminated against and was a annoyance to the staff. The food is good but I won't go back.
This well-established Bakery is in the New Location. Still our "Local White Rock Bakery". The Saltair Building offers more space, with seating inside for light meals. If you pre-order, they will "Cook Dinner for Your Family" to take home. Thanks for this .....
This is a charming little bakery, I beleive it has been recently moved to a newer building. It still maintains that old white rock charm. I came in here for soup and a sandwich to-go right before closing, and they were happy to help me. There are tons of savoury and sweet treats to chose from. I would come back. The staff making the sandwiches were very sweet and patient.
Lots of variety in bakery. Smells very nice when you enter. Every thing is well kept.
Delicious baked goods. Customer service can be a bit hit and miss at times, but overall great.
Awesome
Michelle and the staff went above and beyond to ensure our family had 3 delicious strudels in time for Christmas Eve dinner. All your hard work and kindness was talked about at the dinner table. Thank you! Oh ya... Strudels where a huge hit too! Super yummy!
Usually pretty good food but the last few times I went my purchases were stale....I won't be returning
My go-to for anything baked, the breads and buns are always fresh and the sweets are fantastic. A true bakery that makes everything they sell - great staff and customer service.
Great bakery and deli
Wonderful bakery. Tasty tidbits in every section of the store. Lots of convenient parking underground.
Very nice staff have limitations on what i can eat... Allergies... They were extremely helpful and kind
Pleasant staff. Nice baked goods. Not the least expensive store.
Absolutely love this place. All the people are super friendly and accommodating. The bakery has a large selection of pastries, muffins, and hit items like sausage rolls, samosas etc. They also have wonderful cakes but I would recommend ordering these ahead as they only have a few available for random pick up. Need lunch? They have sandwiches to!
Great place nice variety friendly people
Did not like our Christmas turkey dinner for two at all. Tasted OLD. We ended up making a turkey dinner as we could not eat the purchased dinners. Plus our mince pies were missing. We were really looking forward to the Hillcrest meal - sadly it wont ever happen again
I've ordered cakes from here for 10 years now and it tastes exactly the same now as it was before. My favourite is the Italian Torte. Some may call it the cream puff cake but no other bakery in all of Vancouver does it the way they do. It's a must try. I also love the blueberry scones here. They are creamy styled scones that are super soft and heavenly to bite into.
If you think the baked goods are sweet, wait until you meet George. He’s the reason I keep coming back!!!!!! And the discount snacks
Awesome people work there. Including the store owners. The service is very good and so is the food. I would bring my friend's here.
I go here every Sunday for my Apple fritters and my wifes Croissant sandwich omg soo good I can't speak on everything but everything I've tried so far is fire NEVER disappointed.. Alos I live behind them I get the fresh bread smells ill walk by for no reason ???? try the cinnamon swirl loaf...
We recently bought a rainbow birthday cake. It is terrible. The cream is artificial, very hard not creamy at all: sugar is not cane sugar but some supplement so taste very bad; the colors are so ugly made of bad material, that it took up a long time to get rid of the color from tongue. The whole thing gave the mouth a very bad taste that you even feel sick after eating it. We have throw most of the expensive cake, it ruined the birthday!
One of the best bakeries. The chocolate explosion brownies are amazing!
Great service too start!!! All I got was truffles and rum balls but they had a large assortment of tarts and cheese cake, along with bread and sandwiches. Was a great experience would highly recommend the stop if your peakish.
I love Hillcrest Bakery and Deli, I'm so glad I found them in my new neighborhood. Everything is so delicious!! Amazing baked goods made fresh daily. They also have scrumptious savoury goods. You definitely need to try the Chocolate Treasure Chest,its so unique. Gourmet Donuts and Rumballs all to die for. The Kringle was amazing, and apple Danish is my favorite too. The service is always so friendly, the staff is excellent and so patient with every customer. The prices are reasonable, you definitely get your money's worth. I'm hooked, I go at least once a week to try something new
Good baking & service
Very good place
It has been our family's favorite bakery for the past 17 years, the employees are very kind and helpful. Highly recommend!
Great sandwiches
Best bakery in lower mainland. A long time White Rock tradition.
Great bakery
Can't wait till they reopen today in new location. Yum! New location, wonderful. Cakes and pastries, cookies and and breads. Some deli items and light meals, coffee right there, what more can you want. Best for last: best Millefeuille I’ve had here. Could do without thick layer of white sugar stuff but it’s removable .....
I'm not a regular reviewer but I live very close to this place and have always felt so baffled at their business choices and product offerings that I'm making a review. I know many people who also live nearby and have always avoided this place for the exact same reasons. I'm sure they have their regulars but I wonder if they are aware of the number of white rock residents who try them once and never return? Let's start with the cookies. They seem VERY fond of this one variety of very, very dry and crumbly shortbread base which they do in countless varieties and shapes but it all tastes the same. They offer thin little cookies, sometimes with a thin layer of dark chocolate or maybe a smartie or two tacked on top with some icing, and they all cost upwards of 2 dollars. I have never seen this type of cookie offered else where and have never known anyone to prefer this sort of thing over moister, chewier cookies you see almost everywhere else. They are dry and bland to the point of inedibility. Do the owners actually eat these? The gingerbread is also extremely dry and I don't know how anyone chokes it down. No other type of cookie is offered here. Want a nice chewy chocolate chip? Nope. A peanut butter? Anything novel or interesting or original? Nope. Bizarrely, they have plenty of merengue nests. Imagine a bakery with merengue nests but no decent cookies. I had a brownie and it was tiny, a third the size of what you would get for the same price just next door at Around the Bean, and didn't even taste like a brownie. I wondered if the bakers here have tasted a brownie made anywhere else in the last thirty years? Cause what they offer doesn't taste like what goes by the name "brownie". It tastes like a very dense, dry chocolate cake with a very sweet icing on top. A square half the size of a playing card for 2.65 with tax . I don't want to be nasty but I'm blown away that bakers who devote their life's to making sweets produce such subpar things. I'd like to be a regular customer but they can't seem to make one thing that tastes the way it's supposed to (the breads good though).
We ordered a birthday cake from Hillcrest Bakery last weekend. Due to a communications glitch the delivery request didn't go through. Luckily I was able to get in contact with someone at the bakery (at the end of their day) and we discovered the mistake. The person I spoke to went above and beyond to get our cake to us that evening and even delivered a bonus pie! The cake was delicious and our night was saved. 100% will be back again! Great service and awesome cake!
Fantastic Turkey Dinner Thanksgiving. Fresh. Delicious. Generous helpings. Sold Out Butter Tarts Unfortunately Will have again. See you at Christmas.
Love the selection and friendly service
Staff are good. Has a list for allergen information if needed.
Great Bakery and staff very friendly. We had our wedding cake made there had so many positive comments on it everyone one had more then one piece. So just bought there Xmas cake OMG to die for. Is our new favorite Bakery..
I spoke with an older lady answering calls for the bakery. It’s unfortunate she spoke rudely and has no people skills. I definitely wont give my business here if the staff talks to customers this way. I will go to the Freindly (Nature’s Fare) a block over!
GOOD SANDWICHES AND COFFEE
Good sandwiches, made to order.
Good bread and buns. Everyday of the week has a special, including a day selling two for one. 4/5 stars because I think some of their single treat items (cookies etc.) is too expensive. Try their kringle, focaccia and frozen pizza dough to make your own crust at home.
We ordered Christmas Turkey Dinner from here for 8 people. It was good. We had left overs on all dishes except the vegies. However we did have a couple of vegetarians drop in so that is why. The dinners come cooked but cold so be prepared to bring them home and warm them before guests arrive. Price was good and it sure beats trying to do all that cooking yourself. Would be really cool if next year they could offer adding a Christmas ham for an extra cost.
Irritated with this place hard to find and when I get there at 4:15 I can see people inside but it's closed. Store front says closes at 4pm website says 5pm. Total waste of my time.
Ever since they moved locations their quality has tanked. Used to be my go to, now? Not so much... Go elsewhere.
This is an amazing little bakery and shop but there staff is super unfriendly. I love their stuff but don’t come here as often as the last 5 times I’ve been in they’ve been super unwelcoming. A lot of my friends / family that also go here have found the same. Disappointing as I love to support a local cafe
Friendly staff and very good baking
Excellent food and service.
Always good
Best owners and best bakery in town. Plus they support the community is icing on top.
Nice store, good assortment, more of a deli with bakery. They do some buns, lots of savoury, no pastries that I could see. But they don't pretend to be a pastry shop. Went back and found some pastries, won't do that again.
Best bakery in White Rock!
I have been a long time customer of Hillcrest Bakery, and in the last year have had their wonderful products delivered. This is the most amazing service, because not only can you get regular bakery products, but essential items like milk, eggs, deli meats and cheese. I am slowly working my way through their wonderful breads, and buns, and their doughnuts are an awesome "must try"! This lovely White Rock establishment also makes weekly and holiday meals that you can also have delivered.
Lovely little spot for a delicious coffee or pastry. Homemade soup was very tasty.
So good!!! The gourmet doughnuts are amazing and the staff fantastic!!
I'm giving away my secret place to get great homemade soup. My favourites so far are the cream of mushroom and the tomato. The best part is buying them frozen - buy one get one free! I'm trying the samosas next (also BOGO).
Amazing
GreT baked goods awsome staff
Picked up a chocolate cake it is probably the worst tasting cake I have ever tasted. We have thrown it out. Would not recommend
Great selection, friendly staff, yummy food!!
Not Covid compliant!!! I went in today to purchase bakery products but the young scruffy looking young man at the counter (serving a customer) had his mask on his chin with his mouth and nose exposed. The older fellow , an employee was sitting at the sandwich counter with no mask on at all. The two ladies didn't really seem to care. Get with the requirements Hillcrest it is totally irresponsible of you to present yourselves in this way. Who knows what goes on in the mornings when the bakers are in, I won't be back there. I am not a poster or complainer, it is just wrong for a business to be so careless.
Sandwiches aren't bad, but I felt pretty uncomfortable with the kid making the sandwiches behind the counter. No mask, long hair hanging over the cold table. The customers were wearing masks, but none of the employees were. It's such a small space where they make the sandwiches, which makes it difficult to order and pay for your sandwich while trying to social distance. I made a comment about feeling uncomfortable with them not wearing masks while making food in front of you, and was told it's the employees decision whether they want to wear a mask or not. With record numbers of COVID-19 rising every day, you should be doing everything you can to make your customers feel safe. I for one did not feel safe and won't be returning.
Great people with wonderful goods
If planning an important event and you need to have the specific items you ordered to be ready on time, avoid this bakery. It was a simple task of ordering and paying for two Christmas Dinners two weeks in advance to be picked up on Christmas Eve. Went to pick it up as planned and a man behind the counter handed me a large brown bag and I headed home. The bag seemed light for what was supposed to be two complete dinners so I checked them and discovered two items were missing from the order. I phoned the bakery and as soon as said I had just picked up an order I was interrupted by the counter person who had given me the bag, who said that they had sold out of blueberry pies, one was supposed to be in my order. He said I could return to the bakery on the Sunday to get one. I said it was meant for a Christmas Dinner, not a Boxing Day dinner. He also said they didn’t include the Christmas Pudding ordered because that was sold out. I reminded him the items had been ordered two weeks prior and paid for. They would have had more than enough of those items at that time and so why were they not put aside to fill my order? I asked if the bakery had just been selling those items to anyone who just walked in even though they had already been paid for? This meant in effect people were paying for those item in the preorder but those same items were then being sold again to walk in customers. He remained silent. For each point I raised he just said come to the store the day after Christmas so it could be sorted. He did not seem at all concerned and the point these items were orders for a Christmas Dinner and not any old dinner appeared beyond his understanding or caring. As frustrating as it was to hear that poor planning for prepaid orders and poor customer service had led to me to not getting my full order, even with two weeks to notice, that was not the worst thing. When I picked up the order the counter person Raj made absolutely no mention of the items missing even though he was well aware of the fact. That lack of informing me made it impossible for me to find them somewhere else so late in the day. Was he hoping I would have forgotten what I ordered or was he hoping he could avoid dealing with it until after Christmas? I returned to the bakery to deal with this matter but they had shut for the day even though there were no signs indicating they were closing early. I then emailed the bakery about this and did get a response from the owner. However, the first thing she wrote was that it had been a very long day, obviously concerned more about her day than that of a frustrated and upset customer. Her situation was unfortunate but my concern was about not having an order that I had paid for and then being deliberately deceived at the bakery. She offered to drop something off later on Christmas Day but it wasn’t what I had ordered and it was too late. So I sent a short reply stating I just wanted the money my back. I heard nothing for four days but then received a notification that my Visa had been credited for the missing items. From a personal moral standpoint if I promise someone something I do everything I can to fulfil that promise and do whatever I can to make amends if I failed. Unfortunately personal morals and responsibility and business morals and responsibility have gone in opposite directions. Personally, if I had owned that business I would have returned the cost for the entire meal as a genuine apology and expression of regret. At no time did I get the impression that anyone at the bakery actually cared about the situation. Instead there was no apology. No explanation why an order placed two weeks prior was not filled. Why I was not told when picking the order up that items were missing. No compensation for the frustration, stress and disappointment. I would not deal with them again. The dinner I did get was very average. The gravy was terrible and I had to replace it with my own. Two mince tarts were crushed and decrepit. A major disappointment for a Christmas Dinner. Not recommended.
Best quality bread in the western hemisphere! Well worth it. Tastes the way bread should.
The cake was lovely decoratived and was like and not to sweet. The writing could have been more clear but other than that it was great.
Just recently placed an order for a valentines treat for my family, there was a small communication error, Hillcrest went above and beyond to accommodate and fix the error. Thank you, you have such great customer service and delicious delcatable treats.
I ordered a cake from Hillcrest Bakery and it was delicious! I truly appreciated them listening to what I wanted and working with my budget. I will definitely be ordering a cake from here again in the future!
Was so looking forward to having a great pie. Heard lots about this place. My girlfriend went and brought home a pumpkin pie. It didn’t smell great and hardly had any filling. Not what I was hoping for. It looked watery and sad. Tried it despite all that. Worst tasting pumpkin pie I have ever tasted. Texture was more slurry than pie filling. Taste was more nutmeg than pumpkin flavor. If you’re getting that I was not impressed. You are CORRECT! On my way to Save-On-Foods to salvage desert tonight. Then my daughter pulls out a hair from her piece!!! WHAT???
A great from-scratch bakery. They've been in White Rock forever and just keep getting better. Great people, great food, and lots of events like comedy shows and tea parties. If you're in the area and haven't been, you're missing out.
You gotta go there and see yourself! Super friendly environment.
Recently purchased a bunch of cookies and cakes from Hillcrest Bakery. The service was excellent and the sweets were delicious. Definitely recommend this local business!
very good baked goods and friendly service. The owners are good people.
I always look forward to my Hillcrest Bakery trips! I just love their products from the tasty savoury filled rolls, meats, in fact all items from the glass case brighten my day. Then there are the jams and neat things in jars, not to mention a nice cuppa with a selection from the 'treats' side (one of each please!!) Thanks for making our days bright.
I love the sandwiches they make and the pastries are awesome! What completes the experience for me is the friendly staff.
Great corner to go for lunch. Good fresh deli sandwiches Friendly staff ...
A Complete and Utter Disappointment with the so called Bakery as I went in Saturday Morning asked for Plain old Fashioned Cake Donuts and paid $9.00 for a six pack that was frozen which is fine but when I get home they are the Sugar Soaked variety not the " Plain Cake Donuts " I asked for .So not Happy as I just wasted 9 Bucks for a pound of sugar. Also the rating is wrong it should be a Minus not a plus for the Utter Uselessness of such lousy Donuts as these are !
I just moved into the area and thought I would give this place a try. I ordered the clubhouse sandwich and it didn't disappoint. I can see myself being a regular here and supporting local businesses! Great local spot for some good food!
Have been going here for years. Always great service and quality.
Great lunch and desserts
Thanks George for fantastic sandwich u made today n being kind when I was feeling down re power outage. The raspberry macaroons I got for treat where amazing!
Hasn't been the same since they moved.