You will be able to see all the opinions of real people who are buying the services of Mr.Sub (Catering) around Waterloo area (Canada).
At the present the business receives a rating of 4.4 stars over 5 and that rating is based on 127 reviews.
As you can read, its rating is really positive, and it's founded on a large number of opinions, so we may think that the score is quite credible. If many people have bothered to value when they are happy, is that it works.
As you know, we don't usually bother to place evaluations when they are positive and we usually do it only if we've had a problem or issue...
This Catering belongs to the category of Sandwich shop.
Love the bread and ingredients. I love the bread. Its feels fresh and way soft and better than subway. Especially mushrooms. Also the taste is so much better than subway. Even when it gets cold and i have to eat it after couple hours it is so much better than fresh subway sandwich. Staff is also friendly fast clean and always having fun. I just love going there
Great friendly staff!
I've ordered from this Mr.Sub a few times, however I'm writing this review exclusively for Luke. You have an amazing, engaging and helpful employee with them. Took time to answer all my questions with enthusiasm and even make recommendations of his own that I'm excited to try next time I visit. Solid staff at this location.
love mr sub wish we had more than one in sudbury ..only one is in the city center so not convenient to access
Great staff and fresh toppings
Great staff and food, only there online ordering is broken.
Great service, great people and a very clean establishment.
I had chicken sub on Flat bread and it was delicious. Hard to finish full at a time. Good quantity and Best price.
By far the BEST subs in town, with the most outstanding service.
They make the most amazing and delicious subs.
Public Health Report as seen on the Oxford County website action items: 10/6/2014 Routine Inspection - Proper use and storage of clean utensils (including single service utensils) - Store utensils in manner preventing contamination - Food contact surfaces washed / rinsed / sanitized after each use and following any operations when contamination may have occurred. - Ensure ceilings are kept clean and in good repair. - Foods must be protected by sneeze guard to prevent contamination
Recently got order from them on Skip the dishes! Found the bun not that fresh! And they really didn’t follow the order direction. Was not impressed!
Great place too good awesome service
Yep, the other reviews are true! This place is awesome! Wonderful friendly professional staff that care! The result is an excellent sub sandwich! Clean well run store. If all Mr. SUBS are all like this, Subway should be thankful this is a small franchise! LOL Enjoy!!!
Just how I remembered them great subs im glad I stopped .
Because the person serving was able to keep track of the multi order and they have mushrooms unlike subway.
Clean and friendly staff livethe food.
Awsome
This is my favourite mr.sub location in the kw area. The owner is incredibly hard working and usually remembers my sub choice. They handle rushes quite well and parking is always available!
Steak and cheese is soooo good ???? ????
Amazing subs, and the woman who I believe owns and or runs this location is so sweet. Always remembers customers, and always makes you feel at home.
Shower nice staff. Very clean. Great selecting.
Great staff
Stopped by on the way back to Sudbury from a camping trip at the beginning of July. Much, much better than my local location. Bread was awesome. Covid protocols had things running a bit roughly but it's understandable, and better than many.
Friendly and sub was good
Friendly staff. Good subs.
Great sandwiches.
I remember when I was a kid this place was the greatest I brought my family here it was hands down the most ridiculous run place customer service was so bad ???? language barrier no gloves worn sub made right on the counter not on wrap two pieces of meat the whole sub old bread overpriced why did you become so poorly operated...and no mrsub I will not contact you your apology is just words I would much rather you take action in making sure your employees are properly trained in the food industry...
Love the Mr. Sub here in town! Always happy Friendly smiling faces ????. My favorite Mr. Sub hands down!!
Had a horrible experience through skip the dishes. The pizza sub was terrible. There were very few toppings, it was missing both sauces we requested. When we called the young girl to let her know it was not good. She was not very friendly. We will never return to this location. Terrible experience.
Super fast and friendly service.
Mr. Sub isn't what it used to be.
Great food and good customer service
Always provide the best food for customers
Great worker's, really respectful and work together as a team. Unbelievably clean and very fresh bread. To me the bread makes the biggest difference in the sub. Best place for subs in sturgeon falls area.
Muskan is the best! Family go to!!! Everyone loved it!
Great tasting subs Made with care Good fair prices
Always quality with great service.
Staff was amazing but was not a big fan of the current selection of subs
I showed up at 9:13PM and found the place closed .... CLOSED?????????? WTF?????? This is crazy, I don't get it!
The people working there are really nice and friendly and the subs are delicious
Good. Chicken is a bit rubbery.
I deleted my review - it basically mimics the same negative experience that many other people have had over the past YEAR. The boilerplate response asks to reach out to customer service… but what is the point when NOTHING has changed based on negative reviews over the past year. Mr Sub is owned by MTY Group and they really don’t care if they receive a bad review, as long as they get their monthly franchise fees/royalties from the owners.
To sum it up nicely. Fast, friendly service and a great selection of products to choose from. Really though, great service.
The guys had no complaints about supper!!!!
Love the food here, we go weekly and it's always fresh and made perfectly
I always look forward to the subs. It is very hard to get a good meatball sandwich, but Mr. Sub makes my favorite.
Since the last Mr. Sub closed in Winnipeg, I have sorely missed having a cool fresh Seafood Sub. So it was a rare and welcome.treat. a couple days later we passed by again and the staff remembered my order perfectly.
Great place for the best subs I personally order the ultimate club and have no. Tomatoes and all the dressings that I would ever want to have.
While waiting in line, I witnessed both employees working at the time handling cash and making subs, WITHOUT WASHING THEIR HANDS AND CHANGING THEIR GLOVES, sticking their contaminated gloves in the vegetables, and meats and then cashing out costomers and with the same gloves making the next customers order. I was absolutely disgusted, my wife and left and will not eat there again.
I've always loved this place. Really nice people and consistent quality of food.
My go to sub shop. Fast, clean, friendly staff
Idk what happened to the old owners but that guy was awesome quick and friendly. The lady that works now is somewhat not as quick and for some reason likes to close before their close time on the sign. Hmm
The wrap was tasty, the service was friendly, and the menu impressive. Sounds like a great food experience to me.
Staff is somewhat okay,
Always a good sub. Same as every other time. No skimping on meat like Subway and receiving a veggie sub when you ordered double meat!
Love it subs r so good
Just redone inside. Great subs
Good sub. One staff. Long line. But she handled it well and was friendly and fast and careful.
I really like Mr Sub. This one was a great one too. Big place, with a number of staff working. The sub was yummy as I hoped.
Friendliest staff ever!
Loved not only my sub but the service aswell
Excellent subs with great customer service
Mr. Subs in Sturgeon Falls are the best
Better quality than subway their buns. Customer service was great, respectful and quick.
The Mr Sub location on Arthur Street has 2 stellar employees working there ~ On Wednesday, Dec 15th, 2021, my son and I went there ~ It's been quite some time since we've had a sub from Mr.Sub ~ Kiersey and Luke were working on Wednesday evening. They were both engaging and welcoming ~ and made 3 of the best subs ever ~ We couldn't wait to get back to the farm we're staying at while in Thunder Bay area and chow down on them ~my son said it's the best meatball sub he's ever had ~ the marinara sauce is bueno ???? and my tuna sub was perfect ~ the tuna was delicious & not too heavy with mayo ~ the buns were also delicious ~ toppings were fresh. Anyway, we had looked forward to stopping for subs before heading west and we were not disappointed with our choice, that's for sure☃️ Thankyou Luke and Kiersey ~ you are 2 terrific ambassadors for Mr. Sub. Lynne b. Ben b.
Great food
Great food. The owner is pretty awesome. Good laughs when I go here. Try the cookies.
Great subs, fast service!
Staff are wonderful! Very clean environment and fresh food. I've been here several times and have always had an overall positive experience. Will happily return.
Mr.Sub hasn't disappointed in all the years I've been a customer. I've tried others, but nothing satisfies quite the same as Mr.Sub. KK
Fast , friendly service. Was busy but there were still fast.
Great staff. Clean place. I'd eat here over Subway any day
Horrible customer service and disgusting work habits. Went to this location after a long day of studying to get a nice meatball sub. I arrived and it was fine until he started making the sandwich. I'm not one to complain usually but when you start touching my food with your bare hands I'll be a little upset. I asked the guy to wear gloves and he immediately asked if I "wear gloves when I make food at home" and then continued to be a jerk. Not sure why I stayed after this. Ate the sub anyway after he put on gloves and I woke up at 4 in the morning with the runs.
Best in the country..
I look forward to more delicious subs here once the lockdown lifts. Definitely recommend the meatball. A true classic.
By far the friendliest and most fresh mr.sub I have ever been to
Great subs, really friendly people.
Their sandwiches are very tasty and the staff were fast and efficient!
Staff is great and the ingredients/food is always 100% fresh, the best Mr. Sub you’ll go to in Canada.
This Mr sub has the best employees especially around the evening time to closing. Very friendly and quick. Have been going here for about 9 months twice or more a week (lunch break) and they've only ever made 2 mistakes and both were immediately recognized by the employees and were fixed without hesitation. Never felt more welcome at a restaurant then I do here. Mr sub themselves also have the best sub kinds.
Great subs, great service
Very friendly staff who offered thoughtful suggestions for a tastier sandwich
Had the keto sub. Left happy.
Awesome service and food !!!
Efficient COVID system for ordering. Kids working that day had some trouble understanding what I was saying behind masks and their plexiglass shield but they got the order. Food was fresh and taste good as always.
I love going to yogen fruz. Super yummy.
Standard Mr sub quality but sandwiches poorly made.
good food and service
They've discontinued my favourite but the staff and food was good.
Must have got new owners. All the old nostalgic pictures on the walls have been stripped away. During peak lunch hours I use to get in and out of here within 8-10 mins consistently. Now you are lucky to leave within 15 mins if there is a full line. The old owners use to memorize your order for the next time you came in, none of that anymore. You have to repeat every single item you want on your sub two to three times. Its a bummer because I use to come here every Friday. I will rarely return in the future.
Very tasty and fresh. Bun was very fresh and soft. The staff were very friendly and made my subs perfectly. I will be back for sure to get my same order again it was so good! Very clean and tidy location. Smells amazing as soon as you walk in the doors and it's very fast service happy happy customer. Thank you Mr Sub!
This place is really cheap they chip me out on my salad and just gave me a small handful of lettuce and a few handful of cucumbers and when I asked for a handful of onions they put too many on, the salad was too small and then they put it in this big huge container to make it look big but it’s not it’s ridiculous
Amazing place and food and the 2 people who were working were super awesome and made our visit good. Would go back in a heart beat ????
Always THE BEST SUBS IN TOWN!! Extremley awesome staff!!
Gotta love showing up 30mins before close on a Saturday night just to find out that its closed ???????????????????????????? not impressed. Don't show a specific closing time if you're not going to be open til that specific closing time.
Friendly and fast service
It's a sub
Subs were great. The problem was one employee.. 45minutes for 2 subs.. really disappointed how poorly run..I do not blame employee.. Its all too do with Management... saturday 1 employee nothing was stocked couldn't even get napkins..
Great food. Clean and friendly staff
If you go a couple times the owner Chris will surely know your name and your regular order. New owners and continuing great food and service Ownership has changed but same location Now you will be greeted by Wilma Same or maybe better subs than Chris lol
Love the staff . My favorite people
Great and funny workers and the subs are better then the Mr.Sub in Sudbury
Good food Good service
Terrible subs were all made wrong thanks
Staff was super polite. The food was made very quick, also the food was very delicious. I do recommend people who are Looking for a quick bite to eat to stop in here.
Had the sub of the day. Fresh and tasty. Very good staff who are efficient and work as a team. The owner should be pleased with the effectiveness of their team.
An okay place for subs nothing new just a normal sub sandwich joint. The staff seem to be out of it most of the time. The manager seems to disappear every 2 seconds without helping his employees. They don't offer a spicy Italian sub which blows my mind. Its closer in walking distance from subway so if you care about that stuff mr sub might be a good place for you.
You had me at all day breakfast
Watched the server touch everything with the same pair of gloves. Through together our food as the subs were falling apart. Hope I don’t get sick from this experience. She touched the cash, skip the dishes tablet, three different meats and all of the food with the same pair of gloves. Feeling disgusted. Also no hairnet was used. Not to mention how rude the server was when entering the store!
We love ordering from this location, as the owner is not only friendly and nice; but she makes the subs very quickly and well. We also appreciate the expedience of the other regular employees and the cleanliness of the location (inside and outside).
Good food fast service!
Very good service
Great Service. I had the Ham Sub for lunch.
This place has great employees except for one, hes very disrespectful.
Best subs in town! Great service and quality food. Now they moved to a new location in the same mall, so it's brand new!
Delicious
Always great service, the owners are absolutely amazing!!!...This Mr.Sub is the BEST Location by far,and they are open until 3am Friday and Saturday
Always great food and service
The staff was really great, and it is a decent place to get a sub.
Super excited to see the bean and Beyond meatball sub Subway used to have it but they got rid of it this was a really good sub the bean meatball
Good food
Great customer service and great food. They never compromise with the taste of food and they make it just the way you want it.
Always fresh food and the staff is very pleasant :)
Service is always great there!
Amazing, friendly service, everytime I enter the store. Great customer service and a fantastic owner. Will most definitely go back
Good staff.
Never had a bad experience here. Food is always good ????
Great chicken breast sub.
Awesome service! Delivers quick and service with a smile
If you don't tip, they don't smile when they hand over the receipt.
Meal type
Awesome subs but expensive now prices have gone up so I can only give 4 stars now but 5 stars for the sub's!
Good food, good prices!
My favorite place to eat out. Great service from very friendly staff. Very clean and welcoming environment. The food is top notch!
Only place I go to for my subs is at Mr. Sub, hands down. Best place. Great selection, clean establishment and super fast and friendly service!! P.S: Their Louisiana chicken sub is to die for!!!
Great service and sandwich.
Okay sub for an. Okaish price.
Fantastic food. Great customer service.
Friendly and attentive staff, great quality food.
????
Double assorted Delicious as ever
Greet you pleasantly make you feel welcome food is awesome. Washrooms could be a little cleaner
The best Mr. Sub I have ever had. I've been to alot of locations and the bread is so soft and delicious at this location. The whole sub is great. They take alot of care making the expirence good.
I love Mr sub
Long time favourite late night snack joint. Many years, always good.
Good place to have a sub staff are friendly
I had a take out sub. Very good, staff was fast. In and out in no time and it was clean inside. Washrooms were also clean..
The quality and freshness of the food, toppings and bread is much better in Sturgeon Falls than any other Mr. Sub in the GTA. The customer service is also by far head and heels above the service I've received at any other location...
The old woman that works there has messed my order up more than once.
Extremely unprofessional. I walked here at 11:40pm. The staff had a friend in the store. They were all speaking very loudly in another language. While i was ordering the friend was very clearly talking about /asking about me and the staff smirked on spoke in another language. I sat at the opposite end of the store. The friend then came and sat on a table directly behind me. They proceeded to yell / speak loudly to one another, right behind me while i was / am trying to eat. It is as if they do not care a customer is currently in the store. Extremely unprofessional.
The owners and their staff are great. Love the tuna wrap!
Love the subs
Great place, great food and exceptional staff and owners
Best place for subs.
Been coming to this place after church on Sunday since I was little. They are my favorite restaurant in all of Woodstock. Kind staff and everything. You really need to come and check them out.
This is how she treat. Never expected from this Mr. Sub. giving sub with digusted bread. you can see it. Rude behaviour. If we ask for some extra toppings look at the owner’s expression.
Really well run, very nice people running this place. I hadn't been here since undergrad. I was super impressed by how clean and nice it is. I only wanted a simple garden salad, so they threw in a bunch of extra veggies for me.
They had the freshest buns and when u ask for extra they dont skimp you on topping they did great
Clean and efficiently run ????
Mr Sub food is always good. I only gave 2 stars because of the service I got from a staff member. I came in with a coupon deal. After I paid, I thought the total was high. I read my receipt and I was being charged $.60 more than the coupon said. Only $.60, but it's the principal ( and times 100,000 times bonus for Mr Sub). I pointed it out, very politely, expecting a simple refund. I was told " that's the way our till charges it. You'll have to contact head office". Thats not good customer service. I won't go back to this location.
I think they are a family business; service was fast. The Meatball sub I had though, GROSS. I was ill for the rest of the day. I am going to avoid this Mr. Sub; it was that bad. The service was good, no problems there; the food was bad.
Food is good, clean and resonably priced, day staff is effecient and polite, students are soso but over all good place to grab a bite on a budget
Excellent customer service and great tasting food!
Courteous staff and fresh food
One of the things I've always like about this location is I'm ALWAYS welcomed with a smile. The owner and staff here are top notch. Always happy to chat a bit while they make your sub. Always get the quality of food I expect and always leave satisfied.
Love the !subs
A tasty sub and nice staff.
Take out
Best subs in town, and the yogurt is awesome.
Great subs,always fresh buns.5 stars for great service and good food
I have celiac disease and have never had such a great experience! They are incredibly diligent with my orders and I've never had a bad reaction. Love their gluten free buns!
Have not had Mr. Sub for a long time. Decided to go with the Thursday special Meatball sub, absolutely terrible. I know going to a place like this to not expect an amazing sandwich, however it should be somewhat enjoyable. Meatballs are dry and tasted freezer burnt, bun hardly held up. I wish I drove back to get my money back, will never go to the Welland location again, may have ruined it for other locations.
Very clean. Cheerful and friendly staff, and as always excellent fresh and delicious subs. Above the standards of the rest if the chain of Mr. Subs.
Always fresh, kind staff and they have a small Yogenz Fruz very good as well.
I love this location . My sub is perfect everytime!! Friendly service.
I drop by every week.....the owner/ operator is so nice and I look forward to coming to this sub shop and the other location that her husband runs.....
Fresh produce and meats. Friendly fast service!
Mr sub in sturgeonfalls it the nest place if u eant good food and good service and a verry clean place its the best place in sturgeonfalls
Perfect sub. Served by Richard. Polite made sure I got what I ordered.
Worst experience ever.. . Their meatball sub isn't what it looks like, basically just a few warm meat balls and some cold sauce out of a bottle, pretty disgusting... And i thought you're supposed to switch gloves after you touch the dirty grimy cash register... Lol she made 3 subs without changing gloves... Also wth is up with servings customers from skip the dishes before loyal customers who come into their store... Very poor business model... If I'm coming into your store purchasing food from you... I should get priority specially when skip the dishes comes in after me, when I have been waiting for 10 minutes... Very poor... I'll go to subway next time...
Great food. Fast and nice service. Very polite. Open late on the weekend. Everything i need
I love there subs and the stuff is awesome
Always an awesome experience. The ladies are so friendly and there's plenty of toppings on the subs. I wouldn't go anywhere else for a sub.
OMG Sturgeon Falls has a Yogen Früz!! It is inside the Mr. Sub. I drive from Sudbury for my Key Lime Pie Froyo!
The subs ate delicious to eat. All the ingredients are fresh and taste great, so you can relax and know what you're eating is good for you. Just don't put a lot of sauces on your sub and you'll stay healthy and slim.
Worst Mr. Sub ever. The girl working has no social skills or customer service skills what so ever. The “wrap” she made me literally has a sprinkle of lettuce, a sprinkle of onions and then an entire bottle of sauce, she then proceeds to fold the wrap in half like a sandwich instead of properly rolling it like a wrap. Chicken ceasar should include bacon and shouldn’t be an extra $4 to have it added in. This place is pathetic and I’m surprised it’s still open. I will never order from here ever again. Not like she’s say anything, she’ll just awkwardly stare at you without saying a single word. Creepy.
Love the frozen yogurt first time ordering definitely not the last time eating
Best sub place in town
Great experience
The lady who is always working Saturday mornings at this location is so kind!
Quality ingredients, great subs.
Friendly staff, good portion of food and optional delivery is always a plus, ordered a hand full of times and haven't received any mistakes. 5/5 from me /)(^°^)(\
Fast friendly service
Just got a 12" foot long assorted sub from this location! Customer service 10/10 (2 girls ???? very friendly ) Quantity 10/10 Location - perfect The restaurant very clean. Sub is so loaded up with toppings, I can't wait to eat it ???? ????????????????????
Food has always been good here and at a good value. They're doing a good job keeping up with any of the current pandemic regulations but not making it crazy hard to order either. Staff is usually always friendly.
Never again. Stopped here on our way for a family trip. The bread basically falls apart whole eating the sandwiches. The sandwiches as a whole had no flavour. This is the bottom of the barrel in terms of sun shops.
Friendly service, great subs and my wife loves that they have keto buns.
They put all the dressing between the cheese and the meat... my sub fell apart. Plus the guy looked like he was high on something.
I have been dining here for years. Family owned. Great people great food. No complaints at all. Stay safe.
Friendly knowledgeable staff, delicious inexpensive food.
Always excellent. Never had a bad experience at this location.
Richard and Dade are real g's
While the subs are always excellent, the staff are very friendly and the service is noteworthy.
Very fast service.Great
Meh was alright just expensive
Always fresh! Staff is always welcoming! Love it!
Very good sub and fast service
Yummy yummy cold cut combo!!
Mr Sub, had my first 40yrs ago, still the same today
Sign and google says it opens at 10am. It’s 10:15 and it’s still not open. Second time I’ve driven here and the operating hours were not respected.
It's the same as Subway. With a few differences in the kind of subs they have. Like Subway, this place also fills you up. So 4 stars for value of money. And 4 stars since there isn't a lot of seating options.
Staff take the time to learn Friday customers and anticipate your order, which I personally find comforting.
The subs are delicious and everything, but the service... wow. Totally makes the experience. The funny Italian man that owns it will make your day. I never liked Mr. Sub before but this has become a staple in my weekly work lunches.
Excellent food and service
Had a very great experience here they made my order super quick weren't skimpy on the toppings and all very fresh. Keep up the good work.
Way better than Subway eat here if you can.
Brought my mom for her first time and she loves her grilled chicken sub. I always love to go there, it's healthy. Better than fast food
Fast and friendly. Good quality and clean.
Always great. This is THE best Mr. SUB. The quality is superior and the staff is friendly. It's family owned and this shows in their dedication to their customers. Always very pleased. Good job everyone.
Always great food with great service.
Awesome staff and good subs
Great service at this location ! And there subs speak for them selves ????????. P.s way better the subway
Extremely pleased with the customer service!
This is big mama, your boy nick slimcock was beefing with my homie. Where do y’all get off? YOU AINT GOT THE ANSWERS DO YA MR SUB. YOU AINT GOT THE ANSWERS MR SUB.
Subs were good, server was nice, service was speedy.
Best subs around!
Good fast service, they are open even with restrictions
Awesome place to eat
Always amazing staff and food! Best Mr. Sub in Canada, in my opinion! ;)
Best Mr. SUB I have ever been to. (And I have been to LOTS LOL) Always clean. Friendly staff. Great service. We drive from Sudbury to eat here.
BEYOND DELICIOUS!! THEIR SUB BREAD IS ALWAYS SOOOO FRESH, LIGHT & DELICIOUS!! THEIR SUBS ARE ALWAYS AMAZING!! THEY HAVE EXCEPTIONAL SERVICE & HAVE A WELL ORGANIZED TEAM!! MY #1 SUB'SPOT!!
Very chincy with the toppings and not the friendliest staff.
Poor service and even worse quality of food. Expensive as well, no reason to go here...
Always enjoy Subs from here.... :)
I love going to Mr. Sub! This location is no diffrent. Friendly staff made my sandwich just the way I like it.
Service
Clean place, good food
Love this place. Great staff and the best subs in town.
Awesome service!
I had a bruschetta chicken wrap. Everything was fresh and wrap toasted and delicious. Quick and friendly service.
Great staff and their willing to work with your disired hunger wishes. Good experience every time i have been.
Loves this place
Not a bad spot
Great Subs
I visited them yesterday and had a Chicken Parm sub. Delicious I must say. An economically perfect take-away if you are looking for a small delicious meal. Cost me around 8 CAD for a small sub including taxes. Small and Large sizes available.
nice
Nice meatball sub and again good value too.
The best mr sub I've been to so far. Everything seems fresher and staff is good.
Wide assortment of subs to choose from; this particular location also offers Yogen Fruz brand frozen yogurt in a variety of flavours and styles.
The only positive thing that can be said about this MR.Sub is the that workers at least try to make the food decent. But polishing a turd is never easy.
Always good service and great food, way way above the standard of its direct competitor.
Monday special is very good . Lots of variety of toppings to choose from .
Lady that made my sub was very nice. Mr.Sub sauce is a must try
Great food, clean store & friendly staff. I love going to Mr. Sub.
Mr. Sub is my favourite of the fast food submarine sandwich joints. The location in Sturgeon holds a special place in my heart because I get it every time I'm traveling to or from Sudbury. The subs here are consistently delicious and I hope I come here for another 20 years.
Good quick service.friendly staff.well made sub will return
Very good customer service....food is fresh and good
Great subs
What a fantastic experience. The store super clean and the local staff really did well and friendly. I enjoyed how my keto bun was cut just partially to allow my Louisiana chicken to stay in place????super fresh. Was heated to protection and cut in half to make eating easier. My friend had an associated sub and Pastry. All good!
Would not honour "buy 3 get one free" sub deal so simply said goodbye and walked out leaving them with 4 prepared 12" subs. Went to Subway.
First time eating at the Uptown location in more than 5 years. Quality of the sub was really good. Why aren't all the Mr. Subs like this?
Bought 2 subs, I got meatball and boyfriend got boneless wing. They were delicious! I love their grilled/panini style press.
Unlike subway I can come here anytime any day and get a Meatball sub! Very happy.
This place is a top notch Sandwich joint. The team is like a well oiled engine and works like clock work. They communicate well and make art of your sandwich. The bets part is they have been doing it for decades. Check them out today!
Food was amazing female staff awsome male was somewhat abrupt
Friendly staff.. Can be pretty slow at lunch time... Food is typical Mr. Sub quality..
Worst meatball sub I have ever eaten. Im not actually sure what I ate. The meat was so processed it didn't even resemble meat and the cheese was horrible! The bread was tasteless and sauce was also really bad. Go to subway if you want a meatball sub.
If you are tired of the same old Subs this is the place to go. They deliver classic subs that just taste fresher and better. The Assorted is hands down the best Assorted Sub around. The owners and staff are phenomenal and make you feel like a valued customer every time you go. They are quick, polite and just really make you feel welcomed.
Run by a great family who strive for excellence within the chain. Friendly, curteous staff with lots of seating in a very clean restaurant.
Awesome beef and cheese sub
Love love love this sub shop.
I love this place! Best gluten free sub buns ever! Super clean, super friendly and great service. Great job guys and gals ????
The frozen yogurts are awesome!
Great staff, subs are awesome and amazing amount of choices. Yummy!!!
Bread and ingredients always fresh. She remembers her customers and always makes you feel welcome.
This place has gone downhill. It's not like it used to be. The girl who made my sandwhich I asked for salt and pepper and no word of a lie she used all three shakers and doused my wrap with salt. Gross.
Best sub in a long time!!!
Great spot fast service
Service was fast and friendly
The absolute cleanest mr. sub I’ve ever been in. The boys working were friendly and knowledgeable of products. Highly recommend!
I've been going over since I was six. Chris has always made the sub experience amazing. I walk in and he already knows my order. He's helped me become addicted to Mr. Sub on King
The late night staff were very friendly, and provided fast service.
The best subs in town
The best! Great service always quick and nice
They have really good Sub's there and Sup's good ???? and fro-yo man its To Die For????????????
Meatless meal looks, feels and tastes like meat ????????????????????
Very nice owners good food
The very best Subs in town. My Fav..too many to mention but ..... Chicken Souvlaki...amongst others also. Staff is outgoing, friendly and helpful. Very clean inside.
Great service, great subs
always friendly and good food
I love Mr.sub way better than subway. Much better quality meat and fresh buns. I go there mostly for their seafood sub and soups.
Always a great place to grab some supper! Oh and the cookies are awesome too!
It was good not very friendly thought when I went
Lunch
Terrible service by the manager. Definitely needs to learn customer service. Made a lady that I support feel so bad today and nothing was even her fault. She couldn't get our bills correct but treated us so rude that I just wanted to leave . I would have if I was working with a lady with a disability. Will never go back.
They're all right but they're hit-and-miss
Really good subs. Well kept restuarant and clean bathrooms.
Good food
Love those subs
I went in for a salad and ordered a Caesar with chicken. I got a handful of lettuce, a few strips of gross looking chicken and a sprinkle of cheese with some dressing. When I went to pay, they charged me for the cheese! Are you kidding me? It's a Caesar salad! You didn't offer croutons or bacon bits as Caesars are supposed to have and then you had the nerve to charge me for the tiny sprinkle of cheese which was offered to me while making the salad??? Nobody told me it would cost extra -- and why should it? I paid $9 for something that cost you less than $1 in cheap ingredients. I feel completely ripped off and will never set foot in your establishment again.
Really nice people to work with
This is hands down the best Mr. Sub location. I've eaten at other locations, mainly in Southern Ontario, but this one makes the best tasting subs. The bread is always soft and fresh, and the ingredients are always fresh and crisp.
Thank you John and staff we enjoyed our lunch and thank you for listening to my husband's concerns
I normally go to Subway but I was parked beside this me sub waiting for my sons hair to be cut so I thought I would try it. Was a nice clean store, smelled good of fresh baked bread. My sub was delicious and the boy who made it was really nice. I will be back.
Awesome!!
This is our favourite Mr. Sub location. The owner works super hard, she is there all the time. We keep coming back because of the service!
Best subs ever
great value
Extremely rude owner lady
This is the best sub place! try the greek sub. subway is nothing compared to mr sub.
Great quality!
I heard about this Caesar Meatball Sub on the internet - Hack the Menu. Holy Macaroni!!!!!!! THIS SUB IS THE BOMB!!!!! I drove 200 kms just to try it and I'll keep coming back. This store is amazing, I can't believe MR.SUB has their flagship in Sturgeon Falls of all places, but WOW am I glad I came. Modern, Clean, Professional Staff, EVERYTHING is FRESH, and the bread is AMAZING! This franchisee and his team should be the archetype for the whole company. WOW WOW WOW
Best Mr. Sub ever! Very clean and well
best place in this whole town. Friendly service and always eger to help. Love it
Fast and great
The owners and staff are amazing. Not to mention toppings are always fresh !!!! Boycott subway for sure
Very friendly and great service. Hit the spot
I just found out the this Mr.Sub was selling their old breads and meats in an other shop called the Can-eatery. When i found out about this i was surprised they would do such a thing just a block away from and other Mr.Sub. the Mr.Sub inside the Esso gas station works so hard to provide quality fresh food all wiles these people at Niagara street try and take is business by selling expired old food. Please never visit this Niagara street location. if you want a GOOD Mr.Sub sandwich take the trip to Mr.Sub Ontario road were they will make you a sub that will keep you coming for more. low lifes at Niagara street and can't be trusted.
This store is great unlike the rest of the chain
Hadn’t to a Mr. Sub in years but glad I went back. Sub tasted great.
This Mr. Sub is hidden away in a "corner" ofln King street. Lots of parking and the staff is super friendly. I tried the new meatless subs and had the beef tip. The lady that served me was newer as well as it was a new menu item. She was great in making my sub and always had a smile on her face! The cashier was great too and kept the line moving. Would definitely go back and try the rest of the meatless subs! The beef tip was great!
This is my favourite place to get a sub in KW. This Mr.Sub is well run and has excellent staff. Always good service and fresh food.
Always good choices of healthy food. Great service.
Awesome people working yesterday
Amazing customer service from the employees each and every time we visit! Super friendly people. Great subs too!
Amazing meat ball sub
Best subs in town staff and owner are amazing people
0/5 this was the worst experience I’ve ever had. Not only was she the worst server I ever experience in Mr. Sub. She would not open an new products up to serve told us she would charge extra because she ran out of product. We waited 45 mins to get served and get 3 subs made. So slow and so rude.
We decided to get subs a bit later in the evening. Google says it’s open until 10. I arrived at 8:53, and was sitting in my car in front of the restaurant, on the phone as my mom had called on the way there. The gentleman working was kind enough to actually come out to tell me they actually were closing in 2 minutes, then invited me in to get our subs. I was so impressed with this very kind man! The subs were fresh and delicious as well. Super happy with the service! Google, change the time to 9:00pm! ????
Best Mr. Sub I've been to - and I've been to a lot of them.
My favorite sub place in town! Clean, friendly, great food. Very organized, fast pace workers, fresh food. Ordered food for delivery and everything was exactly as we ordered and all 7 subs were marked, I also like the fact if you order over $50.00 for delivery there is no delivery fee. I love this place.
This place was the worst restaurant i have ever visited i remember when i was a kid it was better then subway not this mr sub workers didn't wear gloves while making our food they just threw everything on the bun while literally carrying on with each in a foriegn language screwed up my kids orders i would never recommend this place to anyone the owner should be ashamed to allow the low standards that are taking place they will never see a dollar from me or anyone i know if i could i would give minus 5 stars
Yummy sub
Good food. The employees dont know how to explain anything u ask..they told me they put more stuff into a 6 inch alone then they put into a 12 inch cut in half.. Pretty stupid if u ask me.
Food was good. Service was excellent. Good job.
I know they are trying and this time( A new young lady employee ) was doing her best. Last time ?May2018 an other male employee did not make me feel welcome to come back . The owners need to figure something to make more people feel like coming.
Good for yummy Sub
Gd food
Hello First of all I have very bad experiences in mr sub 475 Norwich ave. I m regular customer since last 4 years after change the new owner there is no any old employees I talk with lady owner she is extremely rude and give diplomatic answer. I got my order after 15-20 minutes and there was not like a that much busy and I didn’t get enough meat in my regular steak sub.I will not be returning mr sub.
Best subs ever
Great service
Friendly staff
Like me sub on a good day, but this location has great staff.. super friendly, really welcoming
Good service good food
Always friendly, great service, good food.
Mmm new veggies subs
Great service, awesome food. Server Stephanie Fortin should get a raise!!
Always great service!!! Always fresh everything!! This by far the best location to go to in the region!!
Great service!:)
Very friendly staff. They went out of their way to be helpful!
Awesome so good .We where driving threw .And we were soo satisfied. I wished that there was one near Elliott lake I love Mr. Sub subs.
Order a sub at 11 p.m. dec 6 /18 like all get it up to you as quick as possible call back at 11:45 no answer, I drive up once I get there door is lick and there cleaning . Call back the next day to talk to the manager the lady on the phone said she's the manager then I start explain to her what happened oh wait let me get the manager , then I hear the manager in the background say I don't have time for that right now. About 10 minutes ago , might be good food but the service makes it terrible so I will not be back there
Great service people are very pleasent service was fast
Dade was very nice! :)
Great location, the owner here is amazing and her staff are friendly too. Even when they are busy they work quickly so you aren't waiting very long
Best sub in town!
Food quality is very nice. Appreciable customer service. Maintained cleanliness
GREAT FRIENDLY STAFF
Great place for salads
Good
Good subs love the fresh bread
Very slow restaurant, always waiting.
The subs were very delicious and the girl serving us was very friendly and helpful. She was very patient and helped us to chose our Subs. She was also very fast and we were in and out of there in 5 minutes. Definitely recommended to anyone looking for a quick and delicious food.
Where do you get off
Unbelievable experience. A gentleman named Luke put my order together and I have never had such a wonderful experience at a sandwich shop. Personally I believe Mr. Sub sits at a nich between Quiznos and subway and man this guy nailed it. Thoroughly enjoyed my sandwich. Thank you.
An employee or new owner made a comment to his co workers in a foreign language about me the female looked back at them. He walked away. I'm unsatisfied today here in Woodstock.on. norwich
Passable sub.
Friendly clean place great subs.
Hands down the most lovely customer service I’ve ever had! Always ready quickly & prepared with care. 10/10!
Friendly
Great food and service
Ok but no corn beef and that sucks
Great service and good food
Take out
Meal type
They make amazing subs
It's your regular Mr.Sub. Nothing more, Nothing less.
The people working here are awesome and Polite!
Awesome subs for a better price than Subway. Purposely left my hometown to go get these subs. The service was friendly, serving with a smile.
Fast friendly service
They are not as good as they used to be. Very disappointed
The most beautiful smart friendly
Store was clean and service was prompt.
One of the best experiences ive had at a fast food restaurant. The speed of service and the quality of food is outstanding.
Love this place ! Great service. Very friendly.
Meal type
Picked up a sub on my way home for lunch. When I got home and opened my sub the bun was soggy. The lettuce was frozen. Worst sandwich ever. I won't ever go back to that Mr. Sub again. An insult to the submarine sandwich franchise.
Went there today and had the worst experience ever. Asked for them to change their gloves since we are Muslim and he was handling meat just before and him and his coworker were talking about it. Then he used the same knife to cut our seafood subs as the meat ones because it's all meat he said. I asked for them to make it new again they did and instead of giving us our veggie meatball sub he gave us the same one we asked not to have and left one of them out. The biggest waste of 32$. One sub has to go in the garage and we lost out on one sub. Very disappointed in what we got.
Great Sammie great service ☺
Poor customer service Poor quality food Expensive for the portions The wrap was more wrap than vegetables/meat Do yourself a favour, go to Subway
Subs are always good
Meatballs were overcooked and hard.
Love this place quick easy friendly people love that stuff super polite
Standard sub store. Staff are friendly and very efficient.
Dinner
The owner didn't let food delivery people use the washroom during the pandemic. Do you understand how inhumane this is? Luckily it is a government mandate now
do not get meatball subs served by the skinny white girl. She cheats. She confirms 7 meatballs on a footlong, where i have confirmed with mr Sub that its suposed to be 8. not the first time cheated by the same person, usually finishing the subs.
Best subs in town by far. The owner is great and seems to remember everyone.
The person making the subs did not listen to instructions on what to and not to put on the sub, did not offer to toast the sandwiches, was more pushy to get the sandwiches made to get back to making her own sub, over all just a poor experience at the location.
Shout out to Luke who always delivers on the elite service. Extremely thorough with making the subs and answering questions, very personable - A1 employee. Food and the service are always great though, never disappointed in going Arthur street MR.Sub. They are the best
Always awesome. Great atmosphere, staff and food
Mr sub is the best.i have been to.the owner and staff are nice and welcoming.they take a time to prepare. very good service .topping are fresh store very clean. I highly recommended that place
Dinner
The food quality and customer service at Mr. Sub is excellent.
The food was slimy but the workers were great
Protocols in place. Staff friendly. Order made correctly as per request. Order made in a timely fashion.
Place offers keto sandwiches now..didn't try it, but it did look good
Service
Doesn't answer their phone apparently
Awesome as always gonna miss that richard guy.
Best little Sub shop in Thunder Bay. The nicest staff. Professional outfit.
(Translated) Very tasty sandwiches, from the principle as Subway only much tastier (Original) Sehr leckere Sandwiches, vom Prinzip wie Subway nur viel leckerer
Godlike subs
Best sub place second to none
Owner is very friendly, great food and service!
I love everything about this place. I only wish they had their own delivery.
Ordered 5 subs, 4 were great, one had a piece of plastic in it. I tried to call in for 30 mins, no answer. Maybe someone can contact me?
Talk about great customer service. They are all happy when I’m in there and don’t mind a small chat. They make the best subs in Sturgeon Falls. They are also open late!
The staff was so professional, polite and really cared about making the best sub possible. The food was outstanding!!
I'm sorry but I'm not Mr.Sub is the best sub! Stop to bring subs home an hour away!!! The family was so happy!
Great subs
Mr sub is always better than subway, because it's canadian.
Great service
The new owners are friendly and the service has improved drastically
Just stopped by and had an extremely pleasant experience due to a young lady working there. She was welcoming and efficient - great customer service!
Showed up at 10:03 PM on a Sunday. Google Maps hours show this location to be open until 11:00 PM. We arrived to an employee locking the door and informed us that they close at 10:00 PM on Sunday's, even after being shown that this is not true on Google Maps. Extremely disappointed and unprofessional as we wasted gas driving to this location expecting open business.
Sub was good
Very friendly and willing to please you
Nothing is gluten free, everything is contaminated
Love how fresh and yummy it is. Staff is always friendly
Awesome sub, great staff, open on New Year’s Eve. Thank you!!
Good Sub started eating at 8.45 and by 8.58 they were trying to get rid of me and my wife. I left by 9.02 and there lights were out at 9.03 Felt very pressured should have been told I was going to be booted before 9pm
Friendly + good food.
I used to manage a subway for owners who had high standards for quality and customer service. I find it hard to find comparable service. I went in for a sub at this Mr Sub today and was blown away by the premium service here. Friendly, personal, organized. I watched my sub being made. I admit I am a bit of a snob for the subway method of putting together a sub but the sub the lady made was just perfect. To top it off, I did not get the listed sub of the day, but something similar and the gentleman gave me the discount anyways. Thanks for the wonderful experience today.
Okay
Friendly, courteous staff. Love the gleten free options. Thanks guys.
Good food and very friendly staff.
Place is awesome. Good people. Good food. What more could you ask for?
Very friendly, good customer service and buns were very fresh.
Me and my family love going to this location they are a very respectful staff and the boy behind the counter is very good with making sure i am satisfied with what he’s doing to my sub he’s a tall guy with a hat and earings. because of him he has gained 4 more regular customers.
Bad
MR.SUB #1
The owner at this location is very nice and remembers our order, even though we don't go all the time. Decent sub, decent price, service great!
Great customer service, fresh food, and fresh buns.
The employees always have a friendly and welcoming smile when helping me with my order. The store owner Wilma is the best! She always helps me with my order and knows what I want. I highly recommend this location, the staff is amazing ad the food is always fresh.
amazing customer service
Extremely rude and poor customer service. Will not return nor recommend. Man and woman who appear to be this franchise’s owner(s), argue with the customers over a very basic and legitimate comment or request. I was shocked and offended how I was spoken to. Left without my order.
Great location. However Mr Sub, needs a better type of gluten free bread.
Great Canadian subs
The owner told my girlfriend that she will get fat from eating her sub with extra bacon and mayonnaise. She has an eating disorder and didn't eat for the rest of the day. These people provide a horrible excuse for customer service, do yourself a favour and go somewhere else for lunch/dinner.
The owners are super nice and so are the subs. Best Mr.Sub I've ever been to. 10/10 would go again.
This is typically the cleanest Mr. Sub in Ontario with excellent service from a friendly staff.
The services and the food is awesome. The best sub plane in sturgeon falls
Fast and friendly. Subs are made with fresh ingredirnts and taste great
Asked for soft fresh whole wheat bun. Got hard top and dry inside. Not happy!
Good fresh food, friendly staff, always fresh to order
Me and my husbands go to lunch spot.
Great service. They somehow remember what everyone wants
They use miracle whip instead of mayo
Bread was nice and fresh; subs tasty!
The worse food quality I’ve ever been served in my life. They put rotten, slimy lettuce on the subs and the subs were completely inedible and most likely unsafe to eat. I called the store to let them know and try to figure out a solution and the employee laughed it off and wasn’t concerned in the slightest and in the end she did not to resolve the issue. I would not recommend going there to anyone, it was by far the worst experience I’ve ever had at any restaurant and couldn’t begin to imagine all of the other cleanliness issues.
One of the best place to get subs in town. While its part of a chain of places, the manager and owners make it their own and are very personable with the staff and customers. The only reason its not 5 stars is that some of the produce selection can be a little off sometimes.
Super friendly staff, always a pleasure.
I work here.
The sub was great and the staff were very accommodating.
Good quality food.
Best sub ever
Top notch staff! The super sub, Ceasar salad and big pickle was terrific! Highly recommended! Thanks staff!!
always fresh bun
Lov this place
Was absolutely discussing there the lady didn’t change her gloves once and touched everything in the place with the same gloves she made our sandwiches with. Awful experience and I’m never going back. Had to make myself throw up when getting home because of how disgusting I was.
Quick service
Someone needs to teach them how to properly slice the buns. Tired of thick at one end and going to very thin making very messy eating. Sad it’s the only Mr Sub in Welland. I have been a long time Mr Sub customer but it’s one is the worst one ever. I keep waiting for them to correct the bun cutting but not so far. Also tired of having to tell them to clean the knife before they slice the subs. I don’t want to taste the previous customers sub. Hoping Firehouse subs is what I’ve read, as I’m not a Subway fan.
This Mr.Sub is unlike any other. The owners are regularly the ones serving you. Food is always VERY fresh and delicious. Very welcome and clean building.
Love the food and staff are super friendly. My favorite sub shop
Consistently good veggie 6"...warmed up.friendly staff.upbeat customers.
Best dang subs in town!
Better then subway
Best sub place around, loaded with toppings and bread is always fresh.
Really friendly and outgoing staff. They just load the subs with good stuff right to the maximum. Very different from the subs down south. Super good. Great value too. A+.
It's no secret Mister sub is my favourite but this location in particular does an exceptional job. I will continue to be a regular!
I always enjoy coming here. Everyone that works here is always a pleasure to be around. The customer service is wonderful!! My favourite Mr. Sub in Thunder bay haha
Store hours are false, drove across town all for them to be closed 2 hours early, waste of gas and 20 min. Not impressed at all. A false advertising claim should be filed immediately, they literally closed as I reached for the door handle, extremely rude!
My meat was spoiled I got the steak and cheese! Never have I ever had such a disgusting sub with minimal meat, can't beat subway on university and Philip!!
Best subs in town!!!!!! Custom sub orders are no problem for this team. Awesome and quick service. Bread is always fresh. Recommend!
Super friendly couple runs the location. Fresh, quality produce and breads. Usually here every week and have never regretted the decision.
Love this place! Food is always fresh, super friendly and speedy staff!
Great food, but a little slow.
They also deliver with skip
Be very careful if you order the meatball sub. The meat cannot be ground beef, its more like some type of mystery meat. My stomach is still upset over 10 hours after eating one of these subs. My wife said although the ham and cheese sub was ok, there was only a thin layer of ham. The lady at the counter was friendly, although the music was turned up so loud she could not hear what i was saying
Fresh food and quick service
The taste was not that great.Food was a little stale .
Take out
Only place.in timmins to get a quality meal, love the staff and the freshness of everything
Good friendly service...sometimes not enough staff to make lunch
Always good fresh food and friendly service the owner is so nice
I love going to this Mr. Sub. It's become my go-to spot for a quick meal all because of the owner, Wilma. She always greets you with a smile (behind her mask, of course). She's incredibly kind and you can tell she appreciates each customer. The subs are great, too!
Very friendly staff, always eager to help. Ingredients are fresh and the food always satisfies. Best Mr. Sub I've experienced. Good job!
Great subs bread always super fresh.
Love the staff and the food very friendly and positive atmosphere to be in I will go back without a doubt
My mom and I stopped by for a quick visit yesterday and were so impressed by the friendliness of the staff and the cleanliness, that we returned for lunch. The subs were fabulous and to top it off, we had the best oatmeal raisin cookies ever! The best part of the experience was the wonderful, kind, personable service. We will definitely will go back when we are in town!
Walked in got a sub walked out ate sub. What more can you ask for?
Their catering is unbeatable. Hands down the best place to feed a crowd.
Hands down the best Mr Sub I have ever been in. Incredibly friendly and personable staff, incredibly good quality food, and you can rest assured that you will be treated with respect and integrity when you walk in that door.
Ok
Best service I've ever had. Staff are friendly and helpful. Place is clean and well maintained. Food is fresh and they have a yogen fruz section too. A++
The bread is always soft and so good
Love the food hear meat is better than subway
Staff is friendly and good at what they do! I have recently started ordering from here again, and honestly they are still the same which I love! The staff is great and the food is even better! I cant get enough of the 40 creek BBQ sauce it is an amazing addition to the subs.
Fresh and clean. Staff are quick and friendly. I ordered the Chicken Souvlaki sub with Cream of Broccoli soup. The sub is great but, the soup needs to be renamed to Broth of Broccoli soup. I didn't eat it. I drank it.
Good place for a mediocre sub!
Mr.Sub is the best sub maker around!! This company is ol'school and knows their stuff. Love this place and will always go back. They never disappoint
Service
Owner she's not happy to give her coupon she didn't give me my change 10 cents back If not happy why send coupon to people Not abut 10 cent am talking about next time Next costumer?????
Good service
Always excellent subs. We make sure we get there every time we are in tbay.
Service was really fast. Had a chicken sandwich, it was really good and fresh.