You will see the feddbacks of people like you who consume the services and products of Lucky-Kitchen-buffet (Catering) near to the area of Saint Thomas (Canada).
Now the business gets a rating of 3.7 out of 5 and the rating has been calculated on 127 reviews.
You must have seen that it reaches an feddbacks average is very positive, and it is founded on a high number of reviews, so we can say that the score is quite credible. If people have bothered to give their review when they are happy with the business, is that it works.
As you know, we do not usually stop to place tatings when these are correct and we usually do it only if we have had a problem or issue...
This Catering belongs to the category of Restaurant.
Love their food. Always fast and hot.
I want to let everyone know this place is not the real Lucky Gardens. They name it almost the same to scam old costumers.
Big portions great taste.
Very poor service . Ignorant employees and always gets our order wrong . Instead of them trying to please their customers they try to make u pay more money . Horrible place. Be prepared to have food poisoning.
So good! The buffet is delicious, lots of variety. We went for dinner on New Year's Day and the place was PACKED. Food was hot service was ok. Definitely will return.
Food there is actually amazing! Brought my family there and we where all extremely satisfied. The amount of food could have filled up 2 families. 5 Star A+ will be going back again.
Its ok chinese place foods not great or bad and price is is fair for that quality..
My roomate and I decided we both would try their new buffet( which btw looked amazing.) It wasn't until I found a piece of plastic or metal in chicken wing. I showed the waitress and had asked her what that was. She then showed the kitchen staff. Not once did I get an answer nor did I did i get an appology nothing. I thought they would've tried anything to rectify the situation. I paid for my meal and left!! I didn't even think about taking a picture of it. Such a disappointing experience.
Friendly service. Inside a little dull. Food was OK but inconsistent. Decent hot and sour soup but a little sweet for my taste. Cantonese lo mein tasty but little meat for the price. Tofu and Vegetable dish was terrible: the tofu was basically inedible. Despite this, I may try this place again.
Buffet was good food and good value. Great service as well.
I did not know the owner had changed and I should have read the reviews before ordering. The reviews are spot on. The food is now slapped together in the same containers, no veggies in the vegetable fried rice ( ordered without chicken because there is a vegetarian in my home), came with chicken that looked dried out. Looks gross , tasted gross.
Excellent service and quality food. The “go to” Chinese food in St.T.
Food is decent but one major issue. We had a member of our group who had a major shellfish allergy. We communicated this many times throughout the ordering process. Needless to say when we arrived home we realized (luckily in time) that one of our noodle dishes had shrimp in it. Not only that, the wontons that were included with the meal was shrimp wontons!!! None of this was mentioned when we placed the order.
Good food.Goode prize
Surprising how many people in STM like this place. "Authentic" Chinese Food is a huge stretch. A more accurate description would be greasy day old mall Chinese Food. The Bok Choy was slathered in some kind of gravy. Which was almost unrecognizable as a Vegetable. The Wonton soup was one of the most bland I have ever tasted and the dumplings were thick & doughy. Even the prepqckaged fortune cookies were bad,, tearing apart like wet dough. Very disappointing overall!
Takout was quick, but food was flat, lacking any significant flavor. Szechuan beef and General Tao chicken not spicy.
Fresh food..fast service
This place is hype. Great food.
Price fair. Good food. Large quantity.
Love the black pepper beef!
Great service but expensive delivery $5 if using cash and $6 if it's debit ????
Best food and service around! Definitely repeat customers!
Popped in with some family for a late (7pm) dinner and tried the buffet. Affordably priced and everything was very fresh.
Originally my rating was 5 Stars but after ordering takeout over the weekend for pickup. My rating has dropped we ordered 5 items only to find when returning home there was only 4 items in the sealed bag so we were down $10. Unfortunately it does seems the quality, quantity and service has dropped which is a real pitty. As Chen's used to be the best Chinese in St Thomas by far. We won't be using it again.
Not great. The General Tao chicken was spongy and mushy, the rice hand the egg rolls had little to no flavor. Which is super weird for a Chinese restaurant. Cream cheese wontons were good, but thats the only thing I liked out of our entire order. I appreciate the 5 to 10 minute wait time, but maybe spend more time preparing and the food wouldnt taste rushed. Wouldnt come back here again.
Very disappointed. There food is very hit and miss. One time can be great and next time not hood at all. Last night ordered food and the meat was raw. Yes Raw.
Great food and very friendly service! The chicken balls are amazing and it is the best Chinese food in town.
Their buffet is terrible. Not fresh.
Great food
Great local buffet. The owners are very nice. The food was pretty good, and the prices were also very nice. $18.00 for an adult dinner time buffet.
Good food, easy pickup and ordering. We did meal for 6, overall food was tasty. The spare ribs had a great flavour (Ginger perhaps?) which was nice. We'll order again. Glad to support local restaurants!
Goodquality, good service, open on holidays
Says they’re open until 11 but called at 9:08 and they closed at 9. Should fix the issue.
Best service Chinese food in town
Best Chinese food and they cook to suit! Also cook with no MSG including won ton soup! Portions are great too!
Great food, wasn't crazy about the spring rolls, but overall the food is good and the customer service is good as well
New owners and they turned that place around! Really good food and big portions! Loved it!
Terrible. We ordered dinner last night at 4 pm and waited all evening. The food never showed up. Tried calling back for status update on our food and they had their phone off the hook. Don't waste your time!!
My wife and I have gone to the buffet 3x since August 2019, and really haven't been disappointed. The first time, the buffet had only been open for 2 days, and that being said, the food was hot and fresh (aside from the fried rice, was a little dried out and bland) but for only being the second day of the buffet operating, we left full, and happy. Second visit was in early September, buffet had improved somewhat, again except the fried rice which wasn't as dry, but still very bland. Peppered beef was amazing, as was most everything else, including the wonton soup! Third visit, late September, restaurant was busy, buffet was looking good, salad bar had improved, food was delicious, did I mention the peppered beef?, Still amazing!! Everything had improved 10 fold, except the darn fried rice!! It was piping hot, had what looked like a bag of frozen peas, corn and carrots mixed in, which is fine with me, but it has no taste!! Was bland. Could not taste sesame oil, nothing. Hopefully they improve the rice, but other than that, it's been a decent experience price wise, and never left hungry ever. Keep up the good work Lucky Kitchen!! Btw, the peppered beef is GANGSTER!! LOL!
Good, tasty.
Buffet was not well stocked but the ladies were fantastic
Fabulous! Tried Lucky Kitchen Chen for the first time today. Delivery was on time and the food was amazing! Curry chicken, Singapore vermicelli and lo mein with black pepper beef - nice and spicy! Very generous portions. Count me as a regular customer now.
Love the Singapore noodles, extra spicy.
Wow, This is the best Chinese food in St. Thomas! This is our first time ordering from lucky kitchen and I have to say we love it! The food is delicious, they give a big amount so you are full and the price we good for what we got.
I really love the food it is one of the best places in town, I did take my cousin to lucky kitchen last year and I'm hopping one of these day's my best friend will come back to town so I can take her there.
Tonight I got take out. I Ordered sesame chicken and got a spicy chicken, not entirely sure what. I didn’t get my drink, asked for chop sticks and didn’t get any. The lo mein was “okay”, and the wonton soup had good wontons in it but the fried wontons were pretty much all noodle. At least they threw in extra fortune cookies, but I Hope my future contains what I ordered next time.
Ordered delivery for my parents and it took over an hour to arrive, when it did it was cold. The crispy wontons were not crispy and slightly underdone, sweet and sour sauce was watered down, and had a general "didn't taste right" and fishy flavour to the chop suey and fried rice. Would not reccomend nor order again.
Our favorite Chinese restaurant for takeout / delivery - always hot and tasty! Pineapple Sweet and Sour Chicken is my favorite!
The food was ok the restaurant was not busy but the food could have been a little fresher. The service was good and they were very polite.
Gross!! Used to be great. New owners. Now its sh!t. Opened the containers and it looked like leftovers. Tasted like Sh!t too. Don't waste your money. Someone told me it had gotten nasty but I thought I'd try it for myself. I actually feel ill after eating it. The rest is going in the garbage. Wasted 40 bucks.
Could be better felt like owners didn't really care
Best option for Chinese food in the town.
This is a high rating because of the service great food for the price very quick to be ready if your in a rush and big potions definitely making my go too in St thomas.
Great food good Service!!!
Ordered a combination plate. Small portions...They gave me pork when I ordered chicken, all the food was super oily and I ended up getting sick. When I called they told me to bring the food back the next day for a refund, since it was close to close which was fine by me. The next day I went back, and they told me they would give me $2 off on a new meal. Really??? I told them I drove 30 minutes one way, and brought the food back like they requested and didn't want any food. I thankfully ended up getting money back, and 100% will never eating there again. Go to Lucky Garden on Princess instead.
Use to like this place, haven't had it in awhile so we ordered some today. What we picked up was nothing that we ordered, come to find out it's under different ownership. They offered us 10 % off our next order. I dont think so. We dont like what we originally got and you think 10% will cover it? Nope, not going back. Its garbage.
Very good food on the buffet. The price is very good for the selection. Dessert is an obvious last thought, but you go for the buffet food.
Delicious food at a very reasonable price and very friendly and prompt service.
Got dinner here on Christmas day. The lady ringing through the order was funny and friendly. Food was excellent. Editing my review over a year later. After several orders over that time I'm done with this place. Almost every time the order is wrong. What's the point of ordering from a menu if what you get is just random items.
We love most of their food however ordering over the phone is a bit challenging with a lot of miscommunication.
Great food. Great price !! Wonderful owners
Really good Chinese food some of the best I ever had I would eat there again if it were closer to where I am living now.
Inexpensive but tasty,
used to work here, save your money folks the owners are real douche bags only care about personal profit and the way they make the food is really dirty
Food is terrible here now. Used to be awesome. Must be the new owners. Food was mushy and bland. Stay away.
Worst I ever had. Never again. Watered down sweet&sour sauce. Hard pieces in chicken balls. Added frozen vegables to rice. Couldn't eat it threw out most.
Great food!!!! Freshly made,favourable and very good prices. Would definatly recommed. Will be ordering again!!!!!!
Staff happy friendly, but same old same old . Nothing new , just thrown together. I want to be impressed
We ordered from here for the first time this evening and I must say we were extremely impressed. The beef with mixed vegetables was amazing, actually everything was amazing. Needless to say, we've found our new 'Go-To' place for authentic Chinese food.
Overall good food. General Tao's was a little on the crunchy side but the shrimp was nicely fried with a crispy breading. Egg rolls were standard fair and the rice was tender and tasty.
Good service. Good food
Excellent food and sevice
I went for the buffet around 12 noon. The food was hot. I thought it was very good. They had 2 soups, hot and sour and wonton. Both where excellent. I liked the egg rolls. My favorites where the mushrooms and the pepper steak and mixed veggies. Also the Buffett was super cheap. I paid under $15 for that and a can of pop. I didn’t care much for the chicken balls. I thought they where too doughy. Pop is served by the can so no refills. Plates where kind of small, but really that’s just me being nit picky for the sake of an honest review. All and all this place exceeded my expectations. It’s just a tiny Buffett in St.Thomas. Not a lot of options but there where lots of things I like. I wouldn’t try to bash it too much. Come on guys this isn’t the Mandarin. We are lucky to have it and once it’s gone we might never get another buffet again. They are not as popular as they once where. I don’t know how or if they are making a profit. I recommend trying it. I will go back for sure.
It was the worst Chinese food I have ever had. We could not eat it we threw it all out. I called back to talk to them and they we're rude and would do nothing about it. I understand things are difficult with covid but you can't cut corner's.
Poor service, wrong order, no take-out bowls for soup, same poor quality greasy food under different name.
Delicious food with a friendly staff ... A place too enjoy a meal to remember... Enjoy
The food was delivered an hour over what we were told. Food wasn't very hot due to the delay and probably won't order there again!
Ordered for the first time this evening. The rice had and old weird taste to it, and the vegetables tasted dirty. Won't be ordering again. It also made my wife feel sick to her stomach!
Just ordered from Lucky Kitchen today for the first time. All I gotta say is delish! Everything arrived hot and fairly promptly. I would definitely order from them again!
Great chinese restaurant! Not a ton of options here at sait Thomas and the neighbouring town of Port Stanley. Therefore I struck gold with this restaurant. Great food and friendly service. Not too expensive either.
Used to like the food here. Since the new ownership, the food is awful. Chicken fried rice had no chicken, no vegetables and no egg. Couldn't eat it. The wonton soup was really bad. The communication on the phone and when I got there was unbearable, plus, they forgot my pop that I paid for. This is 2 out of 2 bad experiences since the new takeover. Will be going somewhere else for now on.
Called and asked if they offered the free wonton appetizer for meals over $20 still. they replied yes so I started placing my order but after being told one after another for 4 items that they were all out (roughly 5pm), I was told they had no appetizers other than egg rolls. I canceled my order and called back 3 days later around 6pm on a saturday and got no answer after calling a total of 5 times spread out over a 1.5 hour period. Just now called a week and a half later and was told over the phone that they "can't take orders because of the kitchen but can order for me in about a week". I've loved their food for about 3 years now but it's always like pulling teeth trying to get them to answer a phone, take my order, be on time with the order, and not messing the order up and that's if they manage to get my order at all... fed up.
The best Chinese takeout we've had in St Thomas in years.
Used to be my favorite place to go. Now it's about the worst Chinese food I have had since they changed
Great food at a great price. Licensed under lcbo
Love the food.
The food was good, however we were starving due to the slow delivery. It took twice as long as we were told. From left to right; Sweet & Sour Pork, Beef with Mixed Vegetables and Vegetable Soft Noodles.
Food was not good and hardly warm. Order took over 1.5hrs to come when we were told 40min. No communication on it being Delayed. Lady laughed when I told her I had to make a separate dinner for my daughter becuase it took so long.
Just wanted to express my great experience ordering from Lucky Kitchen. Ordering for pick-up was easy and efficient. My order was ready quickly. The food was very tasty. The portion size was generous. Good value for the money. Highly recommended!
Meal presentation was poor.
Great tasting food ..especially soup ..very friendly staff and owner
Takeout was fast and friendly. My food was hot and fresh. If you are new to town and looking for Chinese food I would definitely try Lucky Kitchen first.
Stay away! Food was ok.. but who i ordered from was very difficult to talk to and made me wait while she answered the phone after already starting my order..then gave me a hard time about asking for extra packets of sauce for the egg rolls.. ordered 4 egg rolls she was upset i wantes 2 packets of sauce per roll.. dont waste your time
Food was great, maybe could have used a bigger sel6
Best Chinese Food In St Thomas
small portions for price, uncleanly inside of restaurant. very unfriendly servers. bean sprouts were under cooked . good spring rolls
The decor is new and modern. Staffs are friendly and able to communicate with English fluently. Prices are affordable. Choice of dishes are enormous. Food just comes out fast, hot and tasty. Definitely worth a try whenever you want Chinese food.
We enjoy the food here, its been consistently good since opening
Wasted 70.00 .if they keep this up nobody will order.
Good takeout ready fast
New to St. Thomas - tried Lucky Kitchen on June 14 2019. Worst Chinese food that i have ever tried eating - wasted $95!!! Food was gross - most of the dishes were badly overcooked - what wasn't overcooked was mushy and tasted like all the fried food was cooked in the same pan.!!! Will never never go there again - live and learn.
Liked it better before the changes. Fried rice was dry with no veggies. Chicken chop suey flavour was totally different. I'm going to miss eating there.
Great food and service. My wife and I will be back
Food was good and price was good. And friendly staff.
Love the food.. tastes so clean... and always so fresh.. love the buffet and the fact that they have such fast delivery.. New owners made a huge change in the place..
They do have good food
Was not happy....the quality of the food has deteriorated since our last visit. Pad Thai tasted and looked like noodles in sweet and sour sauce ..a sloppy mess. General Tao chicken ... No spice or flavour just a sticky sweet sauce.. "Shrimp" in black bean sauce ..... mostly peppers ..very few shrimp. Had to ask for spoons to serve the food..... Dishes all arrived at separate times.... I suspect this restaurant won't last long as I heard the only other people in the restaurant asking what the food was that they had been served. Very disappointing