Reviews of Harvey's (Catering)

Don Seneviratna

Convenient location. Friendly service.

Christian Howald

Just love Harvey's

DAVID JOY-MORIN

I work here and the food is beyond great

purplemonkey dishwasher

I'm a big fan of Harvey's. I get Harvey's almost everywhere I go. I hate to say that I have yet to have a good experience from the local one here in St. Thomas. They take too long to make the food and when it comes out it's not what I …

A. Camm

Went to St Thomas Swiss Chalets take out it was the worst meals I have ever seen over cook bake potato under cooked bloody chicken. While I was standing there waiting for my meals notice the only cooking happening was microwave beaverage machine leaking all over the floor disgusting. Called back to talk to the manager and she defended the meal asked if they had a health inspection lately said yes and passed, thinking needs to be revisited.Not sure where this review goes but I hope the owner sees it and hope the franchise sees it as well this was an absolute disgusting experience.Will not be going back ever Swiss Chalets needs to investigate St Thomas had to hit a star to post it should bo zero.

Andrew Else

Delay in getting order. Food not same as what we can get from other Harvey's

khushali pathak

Terrible slow and under trained staff. New build a bowls are gross. Staff is very poor. Never like the cara combo stores. Always seem very disorganized.

darrell claire

Waited so long for order. Didn't know what they were doing. Order was not taken properly, had to pay twice and was more expensive than "fast food" should be. By the time we finally received our order it was cold. Not a good deal or meal.

Pamela Noland

Hit and miss dirty washrooms

Erin M

Incredibly slow! Ordered 2 jr burgers and an order of deep fried pickles. Sat in drive through for 10 minutes to get this SIMPLE order. There is no reason for something this …

Tim Vulker

Good friendly..

Jenevra McKay

If i could rate 0 I would. Customer before me had moldy hamburger buns. After 30 mins of waiting when i just ordered a junior cheeseburger I found out they they didn't even put my burger on the grille. I just got my money back and got out of there

Danny Palmer

Great sercice

Eric Parsons

Out of chicken again. Story of my life . Why do I bother!!!

ajay babu

Not customer friendly

Shemique Blair

Good burgers, good place to grab a quick bite to eat

Kailyn Taylor

Well it looks like I'm not the only person that has had a bad experience with this restaurant. I purchased a Burger and Poutine this evening and waited 18 minutes for my food. It was a good thing there was no gravy in my poutine because I didn't get a fork or napkins with it anyway. When I called to complain, the manager said that I never asked for one. Didn't think I need to. Sounds to me like they are ripping customers off to save a buck. Instead of referring me to your survey link, maybe actually change your idea of customer service! Will not recommend!!

xxyanmanxx

Staff was nice not the quickest but decent!

Kristopher Baron

Good food! Great prices!

Nasir Ahmed

Very poor service. Rude manager shouting on her team

Sylvie Despatie

Horrible experience!!! We showed up with our kids at 4:15 pm on a Sunday and there were only two employees in the entire restaurant! It took 10 minutes before they had time to take our order and another 20 minutes before our order was ready. The restaurant was filthy and in need of some major renos. There was no manager in the store. The staff did their best but management failed miserably. They failed to schedule enough staff for the weekend summer rushes...supper staff needs to start at 4:00 not 5:00 then maybe they would have had time to clean up before the rush started. Very poor planning on the management's part. I do not recommend this Harvey's location! Totally disappointing.

Tory Harbottle-Higgins

Always good for a quick bite

Brian Bartlett

Good combo having the Harvey's and Swiss Chalet together b

Beth Janvrin

Food was good. Washrooms weren't very clean.

Alison Karl

A little slower than the norm but friendly staff andgood food

Audrey Knight

Ordered two plant life burgers, onions rings and a blue raspberry slushie this evening. 20 minutes to be acknowledged as a walk in customer. Burgers tasted like beef grease, and I watched some dude touching a bunch of orders with no glove. The person packaging the food had a glove on, why didn't the cooks? Onion rings were saturated in oil and the blue raspberry slushie was half full (possibly just in the wrong cup size but at that point I just wanted to leave.) Joining the rest of reviewers here, will not be back, lol.

Marie Kerr

Great burgers!

Lia Michelle

Super bummed. Every time we go to this location they always forget something. Tonight they parked me and brought my food out when it was ready and while the buffalo sandwich was fresh, they shorted us a mini donut (7 instead of 8) put …

ι αм Cαηαdιαη

Was great! Very "fast" food!! ????????

Anthony Dustin Chan Calvo

Great...

Drew Ekes

Haven't been to this Harvey's in years because it wasn't good so we tried to give it another shot and it's even worse. Burnt chicken fingers stale buns no bacon raw french fries and out of onion rings two weekends in a row and it still took 15 minutes to get it do your self a favor and go to wendys

Corina Gatenby

Way to long of wait in the drive through

Kimberly Lawson

Do you know that this Harvey's donates to the local women's shelter at least once a week?! True story! Way to go guys!

Marco Krieblin

Fast service, good food.

evan smith

At 530 I was forced to wait 20 minutes for 3 sandwiches when I was the only car in drive thru. Not only were we forced to wait, the food was cold and disgusting. I’m 20 and this is the worst fast food restaurant I’ve ever been to

Danny Laporte

The owner is amazing. Food is good breakfast is fantastic

James Turner

Pretty decent place for burgers, hasn't let me down ever. Nuggies are over priced, but that's a head office issue.

Jeffrey “Drunkk RDNK” Maurice

New owners change my store everytime they swap out and they swap out ownership of this store way too often. food tates like harveys though, props for that!

Emilee Zamec

All burgers are good in taste. They provide very good deals in burger and all the toppings they add in the burger is delicious. I love this place.

jesse little

Ordered 3 different meals off of skipthedishes (buffalo chicken sandwich, Angus burger and chicken nuggets) Apparently they are out of all 3 things. Slow service even on a good day. This place is trash, don't waste your money and go to Wendy's right across the street for great food and service.

Temiskaming Critic

The nice thing is you can choose your toppings but some employees are rude.

Nicki Jam

Stopped in Aug 30 and ordered two burgers, rings and two salads. First burger was quick, garnished and sat on the warming tray without heat lamps on. Then waited and waited and waited. Finally a second burger shows up and the rings a few minutes later but no staff to get to us. No sign of our salads AND we were not the only people waiting an inordinate amount of time. When they brought the second burger, it was a single not a double as ordered and paid for. By this time, the first burger and rings were cold. Clearly something needs to change. They refunded our money and we went elsewhere. It will be a long time before we venture to this restaurant again.

Ashley M

Ordered food got a kids meal was told juice box was extra money which it isnt. Then got told there was no chicken. Then got our food and was missing fries. Then had the doors locked behind us and had to drive through the drive threw to get our order fixed. Turned into a 30 minute ordeal

zak Gabriel

Have not gone to harveys here in a while, and WOW what a difference way better!!

Ron Mcphee

Great tasting food..

Leslie Williams

Great Harvey's location. Food is always good and the service is always friendly.

Mean Bones Band

I would give this a negative review if I could. Service was worse than slow. We could see the staff through the drive thru window and many of them were not wearing hair nets. Cashier didn't ask for my scene card, and I lost out on 15x the points. Even after waiting so long, we still had to pull off to the side to wait for our food. Once we got away and the food was handed out, we found out that the fries were inedible. Looked like they had been cooked 5 times and we were left with the crumbs and rock solid fries. All of our fry orders had to be tossed. At least the one order of onion rings was edible. Won't be coming here again for a long long time.

Gurpreet Gill

I’m Truck driver. I walk from ESSO gas station to Harvey’s to eat burger but dine in was closed . I went to drive thru window to order but they refuse me to serve. This is ridiculous.

Michael Kellestine

If I could give this zero stars I would. The service at this restaurant is unbelievably awful. The first time I ordered through the drive thru. When I got home I realized they gave me the wrong order. The second time I ordered thru the drive, I politely mentioned to the employee the last time they mixed up my order and to please make sure it was correct. I then waited almost 25 mins for my food. When I raised my concern to the employee all he said was sorry. Fyi - Swiss chalet is as equally awful in terms of service. Consistently a disappointment and inconvenience. I will not be returning.

Olivia Lachapelle

We waited 45 minutes, order was misplaced initially, wrong the second time, and finally once we received it a third time, I was quite over it. The supervisor was not being helpful to the staff as she quickly resorted to blaming employees and yelling at them. I've never felt so poorly for the workers in my life. Communication may not be her strong suit but she certainly cannot blame the employees for that. Training newbies can be tough, but there was so much unnecessary blame and annoyance being dealt.

Justin Boulianne

New managment as of couple years. Good food and friendly service!

Don Foucault

Nice now. I love Harvey's but stopped in a few years ago. Ive been hearing rumors that it was under new management. Thank you for bringing Harvey's close to me. Seams like a burger made in Sudbury from a few years back.

Joanna Kilbourne

The absolute worst experience I have had in a Harvey's, the dining room was so dirty, we decided on to go. Our order was wrong from the start and when I asked about it they told me I was wrong! I told them I didn't order what I was charged for, they again told me I was wrong. The food not only wasn't what I ordered it was ice cold Won't ever be back

Jeremy Bates

Good food

mark henwood

Pretty much the same as everywhere else. Prices have gone up. No pop filling station tho.

Mhat Briehl

Quick service with a smile. The food was cooked well and the portion size was adequate. I appreciate that the straws are no longer plastic. I ordered from the Swiss chalet menu. I am exceptionally grateful that the chicken, fries and standard fry gravy are gluten-free. Thank-you for offering a safe option for people with gluten sensitivities. I’ll be back!

Ed Cleaveley

Nice clean, good food.

Danielle W

Great and fast service!

PC Lawson

Burgers are much better than usual in the states.

Brittany Pehlke

Zero stars earned. Horrible service in the drive-thru. 45 minutes total waiting, received my order of 2 items incorrectly 3 times, yes, 3 times. I gave up on them and asked for a refund, there was 2 managers and both said they don't give refunds. I guess they think my time isn't valuable, the manager had the nerve to ask me to go park and wait for a 4th time, for a refund! I put it in park and waited at the drive-thru window until he came to his senses. Don't waste your time here like I did. It's the last time I ever go to a Harvey's.

Derek Harman

My brother gave me a gift card for Harvey's so we went to use it. I ordered a poutine. My wife wanted to order chicken but they had just ran out and we would have had to wait awhile for more. I think my son ordered a burger. The food was good.

Julie Tutic

The Food was good but the wait was long for a fast food restaurant, we waited 15 minutes for our order.

Dave MacArthur

Must be newer owners...service better than it used to be...great menu...love the buffalo chicken

lisa ditchburn

Nothing bad to say. Great service and always fantastic food!

Stefan Soto

Since it came under new service the customer service and cleanliness is amazing!

Barry C.

Employees were doing their best, but the food was less than desired. Baked potato was rotten, and chicken was dried out. We'll skip this one next time.

Jennifer Keech

Their food is good! Best veggie burger in town.. Which is vegan, along with their onion rings and fries!! But their service is so slow! And some of their employees seem like they have no idea what they're doing.

Alexander Khvatov

Good food

Kelly Cavener

Got our order wrong 4 times, when we finally Got our food the burger was burnt. Won't be going again.

Tamara Millard

Great selection

Blake Charlton

I dont go there often but this time I did. Good burger. Got a duable burger. Decently thick patty and good ingrediants. One thing I noticed is they have picnic tables outside including a wheelchair one. No other fast food chain in new liskeard has picnic tables which is a shame but points for harveys.

Jason Higgins

Went in for some lunch on the run before work. Waited in line for 11 mins but not a single person would come take my order. 3 more people came in and lined up behind me. I made eye contact and waved at 3 different workers in the kitchen, they just ignored me went back to whatever they were doing in the back. Called out "hello, you have a line up growing out here!" Still no one came. Everyone in line left, still no one said anything to the customers just walking out. Some of the worst customer service I have ever experienced. Will not be returning to our ordering from this location again.

Robert Cunningham

Always enjoy the food here.

Grace Larson

Don't Waste Your Time!! Even tho the Advertise for delivery, and have a St Thomas number that says Call here for Delivery. They don't deliver. And their customer service SUCKS!! 4 customer service reps later, and NOTHING!! yep, thanks for nothing!

Curt Arthur

Great food!

William Pickard

Ok. I know we are dealing withe pandemic and things are a little different these days. Please don't order so much product that when you serve your customers you don't give a broken dried up bun. Fed most of it to the seagulls. Have been here before sadly may not be back. The other hotdog also had a dry bun but was together. The service was super slow as well. Again staff downcause of covid I would recommend the best workers be there at busy times to push the service through.

Courtney Harding

I went here tonight and I ordered the Swiss chalet quarter chicken which when I sat down I realized that it was hard and kind of cold and I HATE complaining but I went up to the guys working and explained and he was so apologetic and gave me a new one right away. And then came out to ask me if it was better which it was much better and gave me a pie! Such a nice gesture! To the guy that did this I give you 5 stars for your customer service! Thank you thank you! And I never write reviews but when work should be noticed I make it aware!

Dave Powrie

Third strike. Terrible service. Extremely slow disorganized and didn't get the order right, again. Never going back to this location

Erik Lind

Awful. Again. I'm done coming here. Seems every visit gets worse. I've always considered Harvey's one of my favorite restaurants, especially with Swiss Chalet. They consistently serve cold food, or dried out from sitting under the heat lamp waiting for a hungry customer. Today, the place was filthy, condiment station almost empty, fries cold and burger old. No Swiss Chalet chicken as the rotisserie was broken(these things happen I guess). Just another disappointing visit to New Liskeard Harvey's. Sorry, but you're out of chances.

Warren

Takes time to make good food. Has always been fresh so I don't mind the wait

Justin Frias

Worst management ever…. They never give your order on time never. They are working 7-8 people inside but still can’t handle orders… Never come here if you want to save your time

Theresa Gurnett

Ordered a chicken sandwich and a slushie. My slushie was half full and My chicken sandwich had a massive bone in it went back and asked for my money back or a free meal and they would not do either. Not very impressed I could have choked on the bone or something

chintan lashkari

Nice stop to have a burger

Silke21

What is going on at this location? No one even comes to the drive thu to take orders. Every single interaction is painful! I used to love Harvey's but the morons that work at this location are making me never want to eat at ANY Harvey's again!

Chicky Flood

Not ever going again. Baked potatoe not on menus. Had to rate one star to post this.

Robert Graham

Did not enjoy it. Service was slow it was about 2 in the afternoon. Our coffee cups were dirty and sticky, one had lipstick on it. The wait staff was more interested in an old man and whether he want more coffee or wine. We had the quarter chicken one piece was about the size of th back of my had the other was double. When going to pay we waited a long time for someone to bother with us.

Grace Veaudry-Poulin

Easy fast food.

Daryl Cummins

Food is good but the service is very slow.

Hans Bredl

cant go wrong with Harveys

evelyn Andersonjudyan

Love the new raspberry blueberry Shake whatever it is it's a smoothie and it's yummy

Ehsan Elahi Malik

Worst fast food restaurant you can go to. We were 9 people, everyone placed their orders and started to customize. Even though the order was prepaid, they didn't hand-over the orders as they go. When asked that how would they know which order belong to who? Worker said that she is giving to the person who took the order and he knows. At the end they gave us all the orders mixed into two bags with no marking or any way to identify whose order is where. Now when we complained about this, the supervisor said: I don't know, it's her fault. She was clearly new and the senior member stood beside her, as it was her job and he didn't have to help or guide. When it was all messed up, he simply blamed her. No one took the responsibility for the mess up, neither anyone even apologized.

Tiny Edwards

#1place for cheeseburgers and fries

Jean-Francois Leblanc

Location had gone down hill the last few years. We usually look forward on visiting this location during car trips. The staff are friendly, and helpful, not a staffing issue. Bathrooms are horrible, they need a guy and makeover. Don't touch anything in the bathroom without a tissue.

David Thompson

So so tasty

sai kiran

Worst Harvey's I have ever had. Wrong order, food was cold. Upside the pouting portion was generous.

Kevin McGuire

We had lunch there, the ketchup in their bottle was terribly watered down. One he employees behind the counter had body odours. It was enough that I lost my appitite!

Mike Craigen

Good baud burgers made your way

Sam Wilson

Been going the last few weeks, each time we're there the wait for the food is long. We never get a fork or napkins, so we have to go in. This recent time, when they brought the food I asked for a fork, she went to get one and came out stating we don't have plastic forks! I responded with how is one to eat a poutine without a fork, she replied I can ask my boss! My husband walked into the store and got a plastic fork. Really? This store seems unorganized and not a typical Harvey's restaurant. We won't be going be going back, such a disappointment!

Dalton Renke

Extremely slow; waited 15 mins to get a double burger with frings. I saw the cook moving patties, cheese and buns with bare hands! Yeh, no gloves, no tongs! (probably same thing happening in other places as well) Place doesnt have proper ventilation either; go there around 12-1pm and you can see the smoke. (Probably because it was never designed for a burger restaurant in the first place) Give it two stars because it tasted ok, onion rings are good but not the fries .

Linda Penner

First they refuse to give veggie burgers for their promotion because apparently employees didn’t know about what is there promotion and then order one poutine and they didn’t tell me how much time it gonna take, I waited for more than 25 min in drive thru and still didn’t get food and when I called the store they said it is gonna take more time because they are making something, I paid for this order and I have to leave without getting it because I have to pick order worth $92 from some other place but thanks to them that place is closed now and I lost more than $100, they will take your money and will not give you food.

aravind mohan

Quality food and exceptional hospitality….Even though i placed a long order, they didn’t made me to wait long. just liked their Quick service

Stephen Kramp

Food and service was bad

miachl myers Donutz

Greatest burgers known to man. Wolfed mine with crispy and delicious onion rings

mirkwoodswoman

Worst place in town to order food They just keep taking time to make food some has to remind them its fast food !!!!!!! Manager has to rectify this problem

Regan Cossette

I ordered a veggie burger from this location and they made us wait 20 minutes for 2 burgers. I expected fresh food because of the wait, but the food was cold and the fries were soggy. I wanted to give them a second chance and so I went back …

emily

Worst restaurant in St. Thomas hands down.

Luke Faulkner

Honestly deserves no stars 20 min wait for a hotdogs and fries was not busy. Then handed me wrong order and had go back inside to get fixed..another 10 min wait . Rude Management and slow service I don't understand how this place is open still. Will now just go else where.. given way to many tries to st Thomas location.

F s

Sat at the drive thru window for over 10 minutes even though my mobile order was already completed, the employee didn't bother opening the window. Won't bother coming back to this location

Darkwater North

Harveys was awesome as usual!!!

Terry Sibley

Great deals. Great Burgers.

Natalie Willsey

After waiting 45 mins over our time for pick up we got home and the burgers were served cold on stale buns multi grain when white was ordered and the drinks were flat and watered down it has been 1 year since i have used Harvey after an employee picked up garbage off the floor and served food with the same gloves NOW I WILL NEVER USE HARVEY S AGAIN Also my daughter found a hair in her food.

Shelley McNaughton

burgers are fries awsome ????

Christopher Richardson

Terrible service, extremely slow, staff are more interested in hiding in than back than serving customers. I had to request our milkshake because it seemed inconvenient to go get more chocolate sauce when it was empty. Go someplace that values you as a customer.

Erik Jensen

Typical Harvey's. I find they have got a little better over the years. Toppings are fresh and fast service.

Cylus Belfour

I grew up on going to Harvey's they have great food friendly staff and most important is my meal is done the way I ask for I'm soooooo glad your in st thomas from happy delivery guy

scott prezeau

Ordered a grilled chicken wrap, small fries, a side of gravy, a large drink, and a poutine. The poutine was put in the bag on its side, all the gravy and fries were coming out on the box. None of the fries were cooked through for both the small fries and poutine. Chicken wrap was squished by the poutine that was placed poorly in the bag. It's small, but we didn't receive the side of gravy that we paid for. It's a pandemic, I get it, but this isn't the first time the service has been subpar at this location. The chicken in my wrap was rock hard and had the same texture of tooth floss. I feel like they used the unuelsed parts of the chickens from Swiss chalet

Thruma (ThrumaTV)

DO NOT EVER, order from this Harveys on skip the dishes. I have personally talk to many skips drivers that yhey have wait 30-45 mins past their collection time to collect their orders!

CC

Take out

Eric Howe

I ordered 4 donuts and a milkshake and waited 20 mins to find they didn’t even put sugar on the donuts so it was just greasy bun. You had 1 job

Manda Marion

I was at harney today with my mom.and son it was crazy busy and u know when a place like that is super busy ppl arent always the friendliest. The guy making our food was definitely the exception!! He was so nice he even went out of his way twice for us! Friendly smile and appiligized for the wait. He made sure everything in our sandwiches where perfect There are so many bad experiences in places like this but today the blonde guy putting together the sandwiches was great!!!so thank you for adding alittle happiness to the world!

Sean Martin

Great service. Clean restaurant. Friendy staff.

Erik Lemieux

Meh

Christian Bergeron

Good food good service maybe bigger portions

A Person

I always enjoy the food at Swiss Chalet / Harvey's, they always get my order right but today in the restaurant the windows were dirty the floors were very sticky by the pop machine. I think housekeeping would be in order.

Patricia Seedham

I've been to this place a few times thanks to the coupons I get in the mail. Although I do have to wait a couple minutes longer than some fast food places, the food is so damn delicious that I really don't care. From my experience the staff there is good spirited and positive, and from what I've seen from peeking in the back the kitchen is kept immaculately clean. Definitely will be going back and I highly recommend this place.

Suzanne Gray

my kids enjoyed the burgers here

Dennis Witherow

Waited 25 mins to order ,only 4 people ahead of me. When I got the food it was messed up. Do yourself a favor and go to Taco Bell

Art Ings

Waited over 40 minutes, got my order wrong, fixed it but then forgot to give me the sauce I asked for on the side...didn't offer anything to make up for making us wait so long. Extremely disappointed.

Tom Dyment

The dining area is open again!

Dezaray Cassandra.

Great service

Kathy Lehnen

Meal type

Raven Martin

Dinner

lady lady

The young girl is clueless to the world. No customer service skills. Messed up a family of 4s order, then says oh and shrugs her shoulders. Rude beyond belief it says alot about the franchise when they allow employees to ne like that.

kaleb zeytinoglu

Absolutely deserve zero stars after tonight. Our order was taken at 6:36pm. At 7:20pm I am driving away with my correct order. It was brought to us wrong taken away brought back wrong taken away brought back. Quality food my 1yr old daughter wouldn't have been able to bite into the rock hard chicken nuggets. We took order back in. Management told us 5 mins .... another 10 plus mins they finally come out with our order... no refund or offer of a free pie drink etc. We have given harveys more than one fair chance but tonight was it. Absolutely disgusted. I told the poor young girl we knew it wasn't her fault but she had to hear our frustration.... poor management for sure. And they weren't even busy. I sent in a review using the website and info on my receipt. Sane similar review as above.

Suresh Sebastian

Waited in line for 30 minutes before our order was taken. Manager came out and said there were too many people in the store (covid restrictions) and that we would have to leave. The only reason we were allowed to stay is because our order had already been taken. After 40 minutes in line our order was finally completed. During our time in the store we overheard the same manager being rude and condescending to staff & 3 people returned because orders were incomplete and items were missed. When we finally got home with our food, starving, the fries were cold, soggy, and with no seasoning. No plans on returning at any point in time.

Ken Wimbush

The specials at all other Harvey's i have bern to had great specials but this one had none. Very strange i thought so i went to affordable Wendy's accross the street

Dave Walker

Waited 20 minutes for one burger to be made. Unbelievably bad service. The people who work here could care less about the customer. Shame.

Cheryl Villers

Waited 45 minutes for our food, after getting our order wrong twice. Got home and opened my burger and it was someone else's. The entire time we were at the restaurant staff were yelling at each other making it a very uncomfortable environment for customers. Do yourself a favour and never go here.

Тедж Индер Синг

The service is quite fast which is awesome but the girl(Le**) on cash needs to improve her attitude towards the customers, i found her a bit rude while taking my order, at one certain point i was feeling like i should order somewhere else.

R. James Cook

Always great food

Bruce Coghill

Nice servers and great burgers!

Loukas Gloustianos

Great customer service and friendly staff

Nicholas Ferreira

Great service today!

Sarah Bechard

Worst experience. Ordered via the app for a quick pick up at 8:30pm. Get there and doors were locked. So I drove around to the speakers and no one acknowledged me so after a minute I drove around to the pick up window. I saw at least 6-8 workers including the manager walking back and forth inside and no one opened the window to talk to me. I finally called the restaurant and after two attempts someone answered the phone. I explained I was outside to pick up a mobile order. I’ll I got was “I’ll check on that for you”. At least 20min after I got there I finally got my order. My burger was missing the one topping I ordered and the fries were old and gross and cold. Got home and saw that there are tons of bad reviews saying the same things. Obviously this place needs new management. I’m never going back.

Margaret Pickard

I normally frequent Harvey's, but I haven't been to a Harvey's/Swiss Chalet hybrid or Swiss Chalet before, I wouldn't go back. The fries were limp, mushy things, not crispy like a regular Harvey's. I don't know if it is a Swiss Chalet thing or just this location, but it was very disappointing. Also, the pricing was more on the register than what was posted on the signs.

Jessica Labow

It could be a little faster, waiting with the Kids is not fun at drive thru

Jennifer Corless

Service

Pellerin Martine

It's better than the McDonald's

Melissa H

Paid $4 for 4 dried up tough pieces of something resembling a chicken nugget

Dave Godin

Been there twice lately and its my last. The doors entering into the restaurant are very dirty with finger prints and other splatter which shows the doors have not been cleaned for some time. First thing you see before entering. Shake was water down not like before. Washrooms very dirty and smelly. Fries where hard. Yes I never complained to the owner or manger but my last visit. FYI, New owners.

Shadowcat63 Shadowcat63

Good food but half ceiling was tore apart with water dripping everywhere. Top it off the spray foam was dropping dust towards the veggies area counter was covered in some spots glad I wasn't getting a burger

John Howard

Sat out front for 15 minutes, nobody there.

Terry Eckensviller

Good food, friendly staff.

Kathy Ward

Service was very slow. Not enough staff

James McAllister

Harvey,s has always been my favorite fast food burger joint, if I had the choice between McDonald's or Harvey,s I go to Harvey,s every time this location was no diffrent then any other Harvey,s great friendly service and great food.

ja ki

Fries were not cooked very well. Took forever to get our food. Everything was so unorganized and nothing was stalked ie. Straws, pop etc.

Chrissy Bryan

I have had 2 recent orders through SKIP the DISHES that were wrong. The restaurant blames SKIP even though it's not SKIP's fault. Fries are horrid. Based on other reviews here, I'm not sure how this place is still in business.

Michael DiFrancesco

If I could leave a 0 star review I would. We are staying in a local hotel for a snowmobile trip. The temperature outside is -27 I call the restaurant before to place a order and the gentleman on the phone said I couldn’t place a order I had to do take out or drive through. When we got to the store the door was locked we were pulling a 20foot trailer so it wouldn’t fit in the drive through but we were advised that we could walk through the drive trough. We waited ten min in the freezing cold to finally get up to the window and they didn’t have any chicken ready. Worst customer service.

Mac Creator

Food is great, but the drive-through design has to be the world's worst. I'm thinking of calling Guinness to verify!

Rhonda

Don't waste your time or money at this location. They never get order right. Food is always cold and a soggy by the time you order and actually get it, still to find items are missing after waiting 30 minutes. Fountain machine and counter …

Lee Darke

Slow service on drive through order. Wasted my entire lunch break for one original burger only. This place needs more employees. Waste of time disappointed in Harveys

Mary Laneville

Quick service. Burger fresh and hot. Love the pickles.

NH Kim (Andy Kim)

Great place for traveler

Thor Dovahkiin

Ordered via the app while we waited at CT for curbside pickup, than headed over to the take out. And it was done fast. Can't complain

nona langlois

Good burgers

Peter McKenny

Nice chargrilled flavour. Good onion rings

Tanya Lefebvre

Best fast food EVER!

Heather McNeil-Crawford

Excellent

Arthur Bowers

Good food and fast lunch service :)

Robin Ward

Poor service, very slow in getting order to us. Restaurant was by no means busy, staff not doing anything. Lady on front of us waited 25 minutes for her order. We ordered a burger meal and a chicken dinner which we had to ask for as we saw it just sitting there. We wont be back. Can make a better burger at home.

Philip Anderson

Harvey's was great Harvey's and Wendy's are the two best fast food places to eat at.

Joseph

3 strikes and your out. 3 times go for chicken and their out?? How does a chicken place have no chicken on 3 different trips?roughly a week apart too. Unbelievable!!

Julia Lazenby

Went there last week with only one car ahead of us and was still at least 20 minutes waiting for the food. When we left we had one more drive thru to go through and while doing that my son was eating out of the Harvey's bag and letting us know what he was eating - it wasn't even something we ordered. We received someone else's order. Went back to Harvey's and our food was still there so that was good so we didn't have to wait another 20 minutes however all the food was cold. Cold onion rings are horrible. We are frequent visitors as I like the veggie burger and don't want to see them close down but they really need an overhaul. They could use some training from Wendy's drive thru which is always very quick. You are never asked to pull over and wait for your food at a Wendys. it is consistently long waits at harveys - every single time i could really cook the food myself quicker. The fries have been horrible lately - undercooked and dont even seem to be the same - not freshly cut anymore- taste and look like frozen ones. I hope they can figure things out before they get closed down from lack of business due to their service and food quality.

JACQUES FORTIN

Excellent food

Brian Nowry

One of my favorite place to go get food

Private Account

Seems like Harveys in St. Thomas has gone downhill recently. There was about 7 SkipTheDishes drivers were waiting around for orders, our order (done through the app) took a while around 30 minutes to an hour to complete. That wasn't the only issue, the bun is stale like, the burgers were cold AND the Pepsi is flat & watery. Overall, something serious needs to be done in order for us to even CONSIDER coming back anytime soon, and I usually never give reviews, but this is an exception.

Dennis Csetri

The Swiss Chalet take out entrance and order window inside is very poorly set up. You end up standing in the way of other visitors going to the washroom when you are waiting your turn. Also, when you get your turn to order at the window there is no menu visible to order from. There was a festive special poster to the left of the window (there were no prices on it) which didn't matter because when I got my trunk to order I was told they were sold out. Overall a very odd experience today!

Marlene Hoffman

Horrible restaurant. I try to avoid this location. The bathrooms always smell and the mens bathroom is flooding and they do nothing about it. They got my order wrong and I saw them forget to make someone else's order completely.

Thomas Fankhauser Sr

Great food for a good price,I used the drive thru

Thomas Vockeroth

Ok. Not great.

Shawna Gillen

The food was great. The service was unacceptably slow. The only reason I waited was because it was bonus Scene points day.

N D

Ordered a burger, got a kids meal instead. Asked for no relish but got extra. Not happy. Will not return. Forgot our drinks too and didn’t get the drinks right either when asked.

Rick Morin

Great food

Sharon Anderson

Went to the drive thru order Harveys spent over $40 for the family by the time we got home after waiting over 15 minutes in drive thur open the angus ringer burger and it was plan just meat and the onion rings that looked very old, this burger is close to $8 alone they never asked what we wanted on it and the picture that was shown had the works. Very disappointed to have spend so much money for a plan Angus burger on a hard bun. The spicy chicken signature poutine was very plan no spices at all, the other food was ok but still very disappointed to think you have what you wanted and you don't when you get home. Added a picture as well

Dustin

Love there fries

Sharon clench

Staff have to read the orders better - I as a celiac CANNOT have wheat therefore I order no bun for burger - any other time I would have demanded they remake burger as staff put meat on bun n contaminated my burger - it was busy n didn't want to make fuss but read the ORDERS! !

JASPREET SINGH

This Harvey's/ Swiss chalet is the worst run restaurant in the area. I have no idea how they are still in business. Also to get your food, lucky if it's correct, and luckier if it isn't burned or raw.

Darlene Crowder

Restaurant was clean,staff was friendly and food was great .Quick service too.

Maninder Garcha

Harveys new liskeard is the place to have a good meal, as they also offer swiss chalet menu. Much clean restaurant and always the fast and best customer service as compared to other places in the town. They happily accept the coupons and dont get pissed off when there is a huge line up of customers. This restaurant always have a full staff, no one running around and messing with the orders. Always a great visit.

Nikki Hoiting

Just paid $20 for a veggie burger combo with a salad and onion rings on the side. Just got home to see my burger wasn't even cooked!!! Looked wet and pink! So gross!! Bearly any grill Mark's...Than try my salad to find rotten cucumbers... what a s$#! show!!! Would give no stars if I could!

Js

Service is very slow every time I am here. I hate seeing my food sitting under the heat lamps for a number of minutes. Garnishers seem to move very slow. I worked there years ago and speed was everything.

Micheal Lefebvre

Slow to get are food

Robert Mcnabb

Ok

reuben carrick

I was passing through town and grabbed Harvey's for dinner. I should have taken a picture of this dogs breakfast. I ordered a Big Harv combo with onion rings and NO PICKLES I said this twice and the guy confirmed. I drive to the lookout point off of Highway 11 open it up and this sloppy looking burger was laying there with two huge pickles on it and beside it these burnt, dry, wizzened up onion rings. All this for $14. I regretted every bite. Should have gone to the Mexican place in town.

Erica Smith

The worst Harvey's I've ever been to. The first time I went a few months ago I stood at the counter for 10 minutes waiting for the staff who were talking in the back to come to the register. I got fed up and left. I went back tonight thinking maybe it was just an off day for the staff last time. Waited forever while the confused staff kept walking over to the warmer where our order was clearly sitting (my burger already had been dressed and wrapped) and then returning back to the counter without the order, watched another staff grab the burger that already had my condiments on it and then the staff argued over what order it belonged to. During this some scruffy unkept man (employee? Not sure he wasn't in a uniform) in the back was screaming and ranting at everyone else. When my daughter asked for a fork the staff took another 5 minutes to find a fork. We didn't eat our food, it was cold and gross and we just left without bothering to ask for a refund as we didn't want to listen to the yelling creep while waiting for them to figure out how to do a refund. DO NOT BOTHER SETTING FOOT IN THIS DUMP.

Ella Arney

Food was great

Farrukh Hasan

Lousy service. Short staffed. Customer-be-damned attitude. Cold food.

Ben Klassen

Slowest drive through I have ever experienced. If I wanted to wait 20 minutes for a burger I'd go to a real restaurant.

Dee Vee

Hadn't been in years, used to be great food. Into the Wellington Rd., London, Harvey's Nov 14/2017 and ordered a single Angus burger. Arrived smaller than the cheapest McDonald's version and priced at over $7.00 after tax. You've got to be kidding..!! Guess what? I won't be in again.

Normand Manseau

Supper extra greasy onion rings and fries. Not sure what they did to the beef burger but neither me or my son could digest it well.

sandy ewen

As of may 15 2017, this site is under new ownership. Completely new staff. We strive for a perfect guest experience. Come try your Harvey's again!

Tyler Young

This place is beyond horrible. Expect to wait at least an hour for your cold food.

Jeffrey Horlock-scott

Dry

Leighann&Eric G

Food was good, but very long wait at the drive thru.

Germaine Breault

Fast service, friendly staff

Heather Hillie

service really sucks the last 2 times I've been there , dint think I will be going back there anytime soon

B. M.

Angus cheese Burger combo less than great. Asked for no onions, of course I got onions on it. Asked for Tomato, of course no tomatoes on it. Had to ask for serviettes of course, so the 2 of us got 3. Asked for ketchup for the 2 of us, got 3. Tons of pepper though, if only we had wanted it. All this & get in all dropped into 1 bag. Not impressed. It’s not like it was busy because it wasn’t. Not sure I’ll be back , this is the 2nd time food here has been meh!

Jynx Harris

It sucked! Waited 15 mins at the drive through window, then should have know to check my order, but waited until I left the parking lot, then checked and found I was missing the fries that go with the combo. Turned around, went back and asked for the fries they missed. Waited 2 or 3 mins, got handed my bag, without a so sorry, here is a coupon, or we gave you an extra for the troubles, nope nothing except 'here you go'! Get home and fries looked like a baby fry? About 12 in a mini box, covered in grease and barely cooked. Burgers tasted like leather and had been sitting for a while, and Angus burger was practically raw. Will not be going here again!

Denelda Deering

Good food and fast takeout.

Curtis Downey

Good food but slow

Lorri Croft

Awesome experience! Will definately return on our next trip up that way. Great helpful and pleasant staff.

Heather Hooper

I should have read the reviews :( Our service was "Awful" ( eye rolling and crusty teens at the service window) as our food is handed to me, I ask the young lady if that was everything... with …

Loriann Harroun

Staff was really slow and my food was cold.

Derek Gagne

Traveling through the area and stopped to get something to eat. Service was very slow, but the food was good and hot. Nice to have the choice between Harvey's for burgers and Swiss Chalet for chicken under the same roof. A little dirty, but I guess that is to be expected when it is busy with travellers.

Sammy Abdul

Terrible. Gravy was cold, service was bad (even by a manager) food was smooshed down in the bag. Never going back

Derek Buston

Honestly the most satisfying Harvey's location. Great food and an AMAZING Staff. The individuals at the counter that have served me were always super nice and respectful. 100% recommend

Christine Pronovost

When someone requested a whole wheat buns, please do that. It's been at least five times I've gotten a white bun on my veggie burger and I've had to throw it out

Shellbs Marie

I eat at Harveys often as I work right next door. I have been mobile ordering for a while now to ensure that I get my lunch on time when it is extremely busy in the restaurant. This afternoon I ordered my usual poutine and before I made it to go to the restaurant Marc hand delivered my food to my store because it wasn’t very busy at the restaurant I have nothing but nice things to say and am an extremely thankful customer!!

Kunal Batra

Great food and great experience… Buffalo chicken poutine & Angus with cheese from here is always amazing! Very welcoming and friendly!

Andre Laprise

Horrible! Waited 5 minutes at the order speaker before placing an order and 15 more minutes before abandoning the order! Cars were not even moving and there were 5 already redirected to the pickup parking spots. I will never come to this location again.

Sarah Lihou

Have breakfast here all the time, super good food for the price and large portions! The young workers are always super pleasant and knowledgeable! Great Harvey’s location! :)

dale whitelaw

No McDonald's but not bad.

Chris

Food was good but a little cold staff was very friendly kids eat free on Wednesday

David Lavallee

The best staff you could ask for!!

Shirleyann St Jean

Waited 10min for 2 employee's to make eycontact with us and wander off to the back and hide. Asked at 5min if there open and one replyed yes right before diapering to the back for another 5min and turned the front signage lights off. The 3rd employee's at almost 15min finally came to the front to take our order after the first employee's peaked out from the side door. Fantastic service.....

Kathryn Thompson

2 PM on a Saturday. Long wait for our food. the onion rings and fries were cold and the grilled chicken was chewy and difficult to eat. Very disorganized staff. They need a manager overseeing things, and better quality control. Should have gone elsewhere for a $25 fast food meal for 2.

Ryan Ball

I would have to say this place showed me the worst customer service first off I had to give my order 3 times and then waited my whole break was late going back and got no food and when I called cause I wanted to get my money back they hung up the phone on me…… just so many bad customer service skills here ! I will not return because of it and I love Harvey’s well anywhere but here!!!!!!

Austin Vandenbrink

Literally ordered 3 simple items, and out of the 3 items all 3 were incorrect what a joke I ordered 1 large chicken bacon ranch poutine, 1 small regular poutine and a large oreo milkshake, and in return i recieved 2 small chicken bacon …

Paul Vanderbruggen (Vanbeaver79)

They messed up my order. Other then that it was quick and friendly.

Kim Hurd

Bravo to Harvey's and Swiss Chalet for bringing back paper straws ..one less bit of plastic to choke our earth on....I wanna see more of the food industry follow suit until then ..this is where I'll be spending my Viola Desmonds(10's) As for some of the reviews I've read that were negative. ..if you reward the good practices of this company (ie paper straws and humane animal practices) by frequency of purchasing from them..the franchise can then afford to up their game with a more competent staff...to ensure better service...my first meal in probably 15 years was from StThomas today and I will be returning ..until McD's,BKand any of the other big fast food chains change there ways ..I'm boycotting them

Matthew Chew

We decided to stop at this harveys while we were in St Thomas for a wrestling tournament. We love harveys, especially their onion rings and fries. I politely asked the women helping us to cook our fries well done. We waited for an unusally long time even for well done fries. Other customers came and went and we waited upwards of 20 mins. When our order finally came out they had given us fries from Swiss Chalet. The fries were soggy and under cooked. The burgers were a mess with everything falling off of them and the bun was hard. I would never ever return to this location. The service was horrible and the food was disgusting.

Bruce Martin

Very friendly staff

Saunders Deneault

Clean. Moderately priced

Jordan Dokis

Worst dining experience ever!!! Roof is leaking everywhere! Employees said it was from air conditioning. Leaking on us and the food and even the employees!!!! Water dripping right through the camera and light fixtures right onto cash register and debit machine. Water leaking on corner of our table where we ate. Food took forever!!! And we were the only people ordering. Our pop was FLAT AND WARM. They forgot to give me my fries so I had to walk back to get them and get leaked on again. Water leaked into our food! Roof is about to cave in!!!! Very very dangerous place.

Ali Flinsenberg

Pretty terrible first experience. I ordered a large chicken bacon ranch poutine. I asked for no bacon as I do not eat it and asked for Buffalo sauce as well. They charged me for a regular and it took two people to figure out the till. I was …

Scott

Service was good and restaurant was clean

Darlene Johnston

Great food and great service too

Craig Parsons

Absolutely horrible, I knew the other reviews were going to be the same. After watching 5 other vehicles get their food brought out to them, and then speeding off, I should have known before I handed over my cash. 25min in the drive thru for a burger and fries. And at that point, it was all cold. Not worth eating. Something obviously needs to change there, or just close the drive thru window!