Reviews of Braxtons Tap & Grill Restaurant (Catering)

Terry Pike

Wife and I just had dinner here, food was served wrong and the waitress just didn't seem to care. My wife asked for no tomato and no onion in her pasta. When we pointed it out the waitress just said Oh ok. All I could think of good thing she's not allergic to them. No sorry no let me fix that for you. Her bread was rock hard. We've gone here for 10 years since we started dating. We will not be back. Last time we will go. So many other better local restaurants.

Steve Krahn

Great variety of items on their menu and excellent prices. I hadn't been there in a few years but I will definitely be making it a regular visit

Mike Telfer

Very good food and service! Menu has a nice variety and good value for the prices. Hard to spot the entrance if you've never been before! The exterior could benefit from some revitalizing, so your new customers can see you!!

The Moore Family

I has the chicken carb sandwich for takeout. The portions were huge and it was very fresh and hot. I loved the fresh cut fries. It was delicious.

Wendy Wilson

Food was good. Much better than the last time I was there. Decent pricing.

Jeff Schmidt

Had take-out last night..........the Brisket burgers were awesome. Looking forward to more once things get back to "normal".

Dave O'Brien

This place was bad. Both locks on the stalls in the men's bathroom were completely and very obviously broken. My wife and I both ordered the fish and chips and what she got resembled fish but would I got resembled a loafer. My fish was completely overcooked and it was a very dark brown and our french fries were covered in either grease or oil and almost unedible. I did ask for my fish to be remade for me and it was much better the second time. The restaurant was quiet without many other patrons but our server was very friendly.

Michael Wood

Ordered the fish and chips, food was good. Price was average. Service was a bit on the slow side. Patio was nice. Would go again, but wouldn't go out of my way to.

Jason Rawlings

We had the lasagna dinner last night and it was delicious. Server was great. Felt badly for staff as a customer was extremely rude re giving them her name/# info for Covid contact purposes onlyy. Totally unnecessary! We are so grateful for all you do each day. Thank you Braxtons staff! ????

Leslie Taylor

The restaurant has literally never been renovated...have been going for over 10 years, same.old wooden booths that kill your back after 10 minutes...TV's are still from the mid 90's. Menu isn't all that inspiring, typical Roadhouse style Food is okay nothing to rave about in any way, also seems like there's no music playing so you can literally hear everyone's conversation

Kelly Bender

Food was incredible, service was great and fast. Our server was amazing :) I will most definitely keep coming back ♡♡ thanks Braxtons!

Matt McNabb

Wait staff was nice but good was very very over cooked. Dont know how a cook can send out liver that was burnt. Sliders that had next to nothing on and fish that was dripping with grease. Dont recommend going there at all. The waitress did not charge for half of bill but then again it was sent back and nothing else ordered. It should have been the whole bill cancelled with food like this. Won't be back.

Chris Powell

Great food but it's a shame it's so outdated! This could be a great place to hang out. Would be an alternative to another unnamed bar and grill in town. Build it and we will come. Serve some craft beer and I'm there! There are lots of young families moving here and want somewhere to eat other than the myriad of fast food junk in St Thomas

Tyler Bramley

Submitted a resume... comfortable atmosphere, accommodating hostess and owner. Look forward to attending as a patron as it reminds me of Failte Pub in Waterloo.

Beverly S

Not the fastest service. Food was over cooked. No access to get in the back door plus the Same with the washrooms.

Shawn Clift

Great food good prices and staff are friendly

Dominick L

This was by far the worst experience I’ve ever dealt with in my life at a resturant. I ordered the 8 oz steak which had absolutely no flavour what so ever and my boyfriend ordered the burger which was also extremely disgusting. We left hungry and they also made us pay for everything we didn’t even eat other then a taste bite. I’m overly unimpressed and will NEVER return or telling anyone to go here either. If I could give less then 1 star I would.

Jana Matthews

Great food, great service and lots of Gluten Free options in the menu. We went on a very busy night but service was quick and the food came out just as we had asked for it

Dragonlord jason

Went for lunch on a Sunday afternoon. We had the mesquite potato skins which were served with loads of cheese and steaming hot ! I had the beef nachos as my main . Also loaded up with lots of cheese and toppings .....and layered throughout. Delicious! My boyfriend had the Euro burger which he said was very good as well . We will be back !

Dragon Frost

Excellant dinner with fruends. Staff was excellant

Ken Ashcroft

Love love love Braxtons! My son and I take advantage of the "Kids eat Free" every other Monday. I CAN NOT say enough about the staff, from the kitchen staff to the wonderful wait staff, everyone goes above and beyond for us each and every time we are there. It's like we have extra family that dotes on us ????

Peter Janzen

Fantastic food! Hot, fresh, flavourful! Our server, Leslie, was super friendly, fast and attentive! We will definitely be returning in the future!

Lynn P. Penner

Good pub grub, clean and great service !

Dominick M.

The staff I dealt with was amazing. The wait time was above par. I am a strong believer this business could be a reservation only destination if the owner would bring in food and expertise relevant personelle.

Paul Cleary

Lunch

wendy “STUPIDER” hessel

First time there was an enjoyable experience. Friendly and courteous staff. The food was very good and good size portions. I will be back for sure.

Nikky

Food is awesome and service outstanding. Quick to seat and serve us. One of St.thomas gems. Have tried a couple of their dishes and have enjoyed every one.

Sarah DeLuca

Used to be awesome - but since the new menu came out, it's awful. Not that many choices and it's more money. The burger special is no special at all...they say the burger is only like $5 but it comes with absolutely nothing on it! BRING BACK THE OLD MENU!!! (maybe they couldn't find cooks that knew how to cook all those different foods??) Waitresses are very nice and quick. You don't have to wait long at all for your food and the patio is also nice.

Chris Sorichetti

The food and service here are always top-notch. I especially love the selection of craft beer on tap, although my favourite is Belgian Moon. I'd recommend menu items, but everything I've tried is delicious; I really don't think you can go wrong here. They also offer gluten-free options.

Shelby

I've had better experiences than my most recent one. But to shed light, the apps were amazing, steak mid rare was blue and wifes chicken alfredo was seasoned horribly and sauce was watery

Hunter Barnes

Decent food, good staff.

Leslie Lumley

We were there on the 24th of Jan.for my great granddaughters 5th birthday.There was 7 of us. Everything we ordered was overdone. Fish and chips, pogos, fish tacos chicken fingers, hamburger platter. We also ordered app platter of potato skins, fried pickles, and chicken wings. Everything was over done. I won't be back. The 1 star I put on here was for the ice-cream. The kids really enjoyed that.

Ken DeVries

Food was delicious and quick. Enjoyable experience

Anthony Halpin

Been a while since I was there. Was seated with menus & told someone would be right there. Seated in the front corner of the restaurant. No drink orders taken or apologies given. After 15 minutes of waiting we left. No one even acknowledged or stopped us when we left. It may be a couple more years before I return. So much for the statement on the web-site of not being busy. They weren't busy, but they ignored us as well. Not good for business.

Lydia Stewart

Was disappointed to say the least... Our orders were mixed up with another table and when the food did come it was not great. The fish and chips were very greasy and the breading on the fish was so thick and dense. Definitely won't be returning! The staff was nice though.

Jane Marsh

This restaurant has some really good dinner entrees. It's menu items taste like Mom's in the kitchen. The caesar salad was freshly made with real bacon and my burger/fries were so good. It has a very cozy atmosphere with a fireplace at the centre of the dinning area.

mike titchner

Was there last week with a large group, they were friendly and the food was excellent and came out in a timely manner and the staff gave us some recommendations for some menu items to help with the kids. High recommend this place

Hope M. Pelufo

Dine in

Northern Traveller

Wow! Amazing customer service, had the sweetest Waitress the other evening! Definitely deserved to be recognized!

Mark Andrew Nouwen

We always enjoy Braxtons. I'd give 5 stars if they fixed the parking lot. No other complaints.

Olivia Summers

We recently dined at Braxtons and our experience was great as usual. The food here is excellent quality, the portions are very generous for the price and the atmosphere is friendly and inviting. We will definitely be back soon, this is the one place we are always guaranteed a wonderful experience.

Courtney Coffill

Great dinner and excellent service.

Ginelle Clift

Great food. New Chicken cordon blue was awesome! So were the Marinara mussels.

Jamie Gordon

They took about 15 Minutes to even start servicing us and there were about 5 tables being used, so it wasn't busy. The food was okay, and the prices were okay as well. Not a bad place to eat if you need food.

Kim Davis

Food and atmosphere are really not great at all. Didn't even eat half of my meal because it was so bland. They need a major renovation, a new menu and maybe a new cook.

Lee Dadson

I hadn't been here for a long time, and so I decided to try it out and see what had changed. It's a pretty quiet place with a sort of small diner feel. It was cheap and plentiful food, and good service. There are kids menus and deals and all that sort of small restaurant stuff. I do want to say, though I wasn't seated in a booth, they sure looked awful and uncomfortable. I often wish reviews could show "stars out of an expectation level", since I don't want to take stars away from Braxton's for being what they are, but neither are they a fine dining establishment. As long as your expectations are for a casual tap and grill, you aren't likely to be disappointed at Braxton's.

Tracy Chalcraft

Service was awful. Server didn't come back to see how food was. Food was cool, not hot. Ceasar salad wasn't very good, not much dressing on it and beef dip was dry. Probably won't go back.

irondude71

This restaurant really needs an interior update. My husband and I felt like we sat in a 1970s bar. So much black painted wood, it felt oppressive. Old TVs hung uselessly, a newer one had filthy swipes across its screen. The space did not present a comfortable atmosphere. We waited a while for our food, and kitchen messed up my order, serving me a rare steak rather than medium well. The server made good and took it off the bill. We froze, and upon leaving, discovered the board paneling gap let the winter chill in. A fireplace sat in the middle, but burned no fuel or wood. The prices are not especially high, but the food portions weren't satisfying, nor were they especially tasty. I left hungry.

Sandra Keddin

Burgers were priced great and tasted amazing! The fries also very good!!!

Crystle Charette

Food is awsome....Love the new menu, The staff is awsome professional and fast...My favorite is the grilled veggie wrap with goat chesse. They load the fries and the fries are cut from potatoes right there. I love braxtons is my favorite restaurant to eat at. cooks are amazing and fast, prices are good

kaitlyn player

Usually good to eat here, the place needs an upgrade for sure, walk in the back door and all I can smell is mold. Clean it up, give it some fresh paint and lighten it up in the building, the black paint is brutal.

Tracey S

I recently attempted to order take out and was quite disappointed. I have 3 kids and was not allowed to order kids meals for take out. I was also disappointed with my meal. I have eaten at braxton's many times and this meal was not in have come to expect from braxtons as it was barely edible. I will definitely be choosing a different restaurant next time for my family.

Nancy McCallum

We were with a large multi-table group on their usual slowest day, Superbowl Sunday. The food was really good, I really enjoyed my chicken Caesar wrap but especially the fresh large bowl of soup. The new owner stopped to talk to us, and we got to sample some of their smoked meats (from their own smoker): wings, hot sausage, chicken, and the brisket--wow! So good!

Amanda Beer

Wonderful changes with the new ownership. Food and service exceptional. Totally updated. It is worth a visit. We will definitely be back.

Jon Hitchcock

Myself and two friends came here for dinner after a long absence (we heard there were new owners) and WOW this place is so much better!!! I had a special which was shaved beef piled (and I mean piled) on garlic ciabatta with a peppercorn sauce and fried onions on top (believe there were mushrooms too and an aioli on top). The fries were amazing too! My friends had the club sandwich made with local Oegema Farm turkey. Our server Leslie was fabulous!!!! We were able to chat and have a relaxing meal and not feel rushed. We will definitely be back for our next get together and telling all our friends and family about this place. Well done in making better again!! Great cooks and chef as well! Food was terrific!

Daryl Calvank

Was very disappointed this evening. Usually love the pulled pork but tonight it was dry, hardly any pork and they forgot the coleslaw. My husband's hamburg was overcooked. The servers, as always, were great!

becky alden

Food was good. My companion and I both had a steak special, was cooked well and the veggies were good! Potato was maybe a little undercooked... great waitress... place needs a facelift.... kinda like a dungeon... but all in all had a great time

Aimee

Nice spot, large outdoor patio, great food.

Larry Bird

Shared the nachos and was very happy. Service was very good as well. The portions here seem to be very large as a peeked over to the other tables. Really the place could use a little freshening up in terms of the decor. Other than that nothing to complain about on our visit.

Solange Ménard

Braxtons Tap & Grill is our go to place to grab a quick lunch, a nice dinner for two or when we want a great place to go with the whole family. The atmosphere at Braxtons is second to none, the food is always fabulous, the service is amazing, prices are great and the quality is simply amazing. You can tell there is a lot of heart and soul put into everything they do at Braxtons, from the food to the impeccable service! I can’t speak to one individual meal we’ve had that stood out because quite honestly everything we have tried is exceptional, everything comes out fresh, homemade and hot! The menu at Braxtons is full of so many great options you won’t have the same thing twice.....OH the butter tart sundae is a must have if you have room (portions are above average, great value for the money for sure!) Our kids especially love the food at Braxtons, the kids menu is great and the Caesar’s and App’s are to die for if you are looking for a place to relax with a few great drinks and some yummy nibbles. I can’t say enough about how phenomenal Braxtons is, going there is just a great experience every time, you feel so at home and truly feel like your business is appreciated by the quality of food your served, the atmosphere and the amazing staff!

Peter Brown

There were three of us there for lunch and each one of us was very pleased with our food and with the service. The food was tasty and the proportions were were large.

Ashley Simmonds

Good food and prompt service. Did the pickup for takeout and they had it ready on time.

Eric

We had never been to St.Thomas and after checking some online reviews, decided to check out Braxtons. Well it was a great choice! For us, it was too hot to sit on the patio so we opted for indoors. The place was pretty empty but it's pandemic times so its hard to say if that's normal. We were greeted promptly and seated in a booth. The decor is a little dark, and not fancy, but the place is very clean. Now lets talk about the burgers! I had the Belfast burger and my husband had the brisket burger. We cant say enough about how delicious these burgers were. This is a place that takes pride in their food. Everything is fresh. They smoke their brisket in house. Their turkey burger is gound in house from a local turkey farm. The fries are fresh cut. I cant wait to go back and try some other things on the menu. But it will be hard to resisit that burger!

Tracey Thomas

Stayed in the lovely town of St Thomas for the weekend of Aug 14,2020; we had planned on spending the daytime at the beach in Port Stanley. For dinner Friday night we decided to stay in St Thomas, and much to our surprise found a diamond of a place... Braxton’s Restaurant. Now, from the front not a lot of “curb appeal”; however, don’t judge a book by the cover. We were all blown away....the food was Amazing‼️ We had fish and chips -FYI 1 piece is enough. We had fish tacos, chicken fingers and fries, and grilled veggie wrap and sweet potato fries....now, you all maybe thinking, so not fancy food, right? Let me tell you this....so unbelievably well cooked, fresh, tasty, lots of it, and lovely waitress....wish I got her name. It was so good that Saturday night two friends arrived and we went back for dinner...for sure on my list again. Thanks for the fantastic food everyone‼️ Lisa and Peter from Guelph Ontario ????

geoff gosse

This place has the worst service and attitude I've ever dealt with in my life. My friend and I went here with our 5 children and we were asked to leave due to my toddler being too loud... pretty upsetting to us as single mothers trying to take our kids to dinner.

Janis Bennell

Always a pleasure to eat here. Staff is very kind and personable. Food is never a disappointment. They also have easy to use tablets for Buzztime Trivia. Great for the kids and adults! Always look forward to playing with my family during a nice night out.

Kathy Warden

Stopped in for a quick lunch on break during work. Had the Buffalo flat bread. Amazing! Fire was so inviting and service was as always impeccable. I will always be tied to this place in so many ways and it is always like coming home.

Bonnie Dawdy

The service is terrible. We've been here for 35 minutes and we're still waiting for our food because our waitress had to take an important phone call. I asked our waitress if she would bring an appetizer or nachos to help with the wait and she came back to tell us that the owner said we could wait like everyone else. If I didn't have my 90 year old mother with me we would have left and gone somewhere else. These people don't give a *#!$ about customer service.

Lisa Reid

Great food. Service could have been better. Great prices. This was the killer koolaid. Absolutely delicious. The Belfort Burger was great too.

Terrina O'Kane

Chose to support local instead of McDonald's. Braxtons did not disappoint! Food was amazing fresh and hot, beautiful hot chocolate sprinkled with candy cane, cozy atmosphere and the server was very attentive. Foods: coconut shrimp curry power bowl, chicken tenders and fries, salmon with balsamic glaze, and a panzerroti. Spinach and artichoke, was among the best I've ever had.

Natasha McMurray

Excellent food and service! Braxton's has really stepped up their game with the new owners. The new menu is delicious, especially the Belfast burger! If you haven't tried it yet, you are really missing out. The deep fried pickles are also fantastic. It's a nice place to go out on a date, or to take the kiddo's. Overall, we have really come to love Braxton's all over again and definitely recommend giving it a try.

Cathie Tannock

First time here and I loved it. Exemplary service and the food was fabulous.Would recommend this restaurant to anyone. Great Family Restaurant

Larry Zajdlik

Absolutely Delicious ????

Kathie Van Wieren

Enjoyed a nice night out on the patio this evening. Enjoyed the fish n chips and the spinach salad. Great service from Rachael. Will be back.

Ken Nash

A sad dying restaurant over pricing to the silliest of degrees. With terribly small portions and very distasteful meals. Disappointed to say I could spend the same at little Cesar’s and find better nourishment... Sorry to complain

S G

Braxtons now has a new menu. I have tried a few things from the menu and wow are they delicious. The roast beef dinner was excellent, the chicken parmigiana was probably one of the best I recall having, the garlic bread with cheese is to die for. It is baked in its own pan and if you like cheese there is so much on it you can't see the bread. Also tried the Quesadilla which was really good. Wait staff I have had couldn't have been better. I wasn't too fond of Braxtons years back but things have changed greatly for the better. I look forward to trying other menu items in the future

Shawn Longworth

My hubs and I found this restaurant by accident and we were pleasantly surprised with the great food and service!!

Susan Marshall

We were there for lunch today I had their chicken alfredo chibbatta...it was amazing. Came with a large side of fresh cut fries...topped off with a chilled glass of chardonnay. My husband had todays special which was a large piece of breaded deep fried haddock again with a large side of fresh cut fries, coleslaw , tarter sauce and lemon..topped off with a frosty glass of beer. Food was hot, served in a timely fashion. Service was efficient, friendly and extremely personable. Would highly recommend this restaurant if all of their service and food is consistently served at this level

Robo Josh

Ordered a club wrap, a turkey club sandwich with a slice of cheddar, a chicken cashew stir-fry and a couple bowls of soup. The club wraps are always delicious and their soup is excellent and home made. There was no cheese on my sandwich and no cashews in my stir-fry. I could not call back to tell them what I was missing because they were closed. I told them about it next time I was going to order, but I was told they couldn't do anything for me cause I didn't address it the day I ordered. Unfortunately I will never order from here again.

Brenda Jennings

Only reason I'm giving one star is because the waitress was nice but I could tell she was annoyed. I got spinach and artichoke dip and the chips looked like they were deep fried and very overcooked, they also gave nacho chips for this dip which doesn't taste good. For my main meal I got the coconut shrimp with curry rice power bowl. The coconut shrimp was overcooked and when I asked for new ones to be made it looked the exact same. The only good thing was my rice with curry on it. I paid $38 to be very disappointed. I used to love this place but I will never go back.

Doris Chordekar

Delicious meals last night from Braxtons highly recommend this lovely restaurant in St Thomas, give them a try you won’t be disappointed, everything is made from scratch, you can taste the freshness, we will be back soon.Our server Ashley was superb.

Nancy Rath

Serious inconsistencies in recipes. If you order the jambalaya pasta 5 seperate times you will get 5 completely different pastas and only one of them is good, yet you pay the same price. Wish they'd put on their sign "the good cook is in tonight" so I'd know when to go and when not to. Not wasting my money again.

richardcrisis

Excellent quick service! Friendly staff and last but not least , great food!!

Heather Hooper

Prices have gone up.....but the service was quick and friendly. Were not rushed at all....socially distanced table inside....it was too hot for patio.

Sue Holme

Ordered a medium rake steak, it was well done. They brought it back, and the waitress mentioned that the chef had attitude, but I got another steak, again way over done. But they let me keep both steaks. Dog was happy.

Derek Lightfoot

The food and service were great. When you walk in its a little dark and dated. Could use some sprucing up but you can't beat it otherwise. Great staff

Taylor Robinson

For my first time being to Braxtons it was amazing I will definitely be back the service was amazing

Christine Rainsforth

I posted about a month ago about the dirty windows and floor. I am glad to post again only this time to congratulate Braxton's on actually listening to its costumers. The windows and floor are clean and they have added a few decorating touches to spruce things up. There food is still excellent as is the service. Way to go and keep up the good work LH

Greg Schaafsma

Terrible service. Ordered burger and a steak dinner. Zero condiments. Only thing on the table was catsup and it was empty. Asked server for mustard. Steak sauce etc. Said ask the waitress and almost run away. A very low grade dinner

Elizabeth Tyrie

Tuesday nights are Steak Night! Great deal for a good steak. My wife enjoyed the Greek Burger. And they have local beer on tap! Becareful with the upgraded sides $$

Brian Kehn

My husband and I ordered fish and it was severely overcooked. We had to get up and go get the server to take it away. The fish that replaced the old stuff was the right colour. But we didn't get fresh fries so our fries were mushy and covered in overcooked batter. The tartar sauce was just mayo and relish and had no real flavour. My husband got a lemon but I didn't. I ordered one drink during appetizers and was never asked if I wanted more. We got our appetizers but we were missing sourcream and salsa, we had to go fetch the server to get that too. It wasn't busy at all, like 1 or 2 other tables had people at them. The server was nice enough but we felt like an after thought the entire time. We couldn't eat our fries because of how greasy and ruined they were. We left still hungry.

rob parry

Was a wonderful lunch on the patio. Covid protocol is 5 star and lunch was one of the best. Super great service

Niki Stoyles

thinking of trying a new place to eat and maybe braxtons is the right place? Save your money and time and just choose legends!!! Steak was bland, gravy was horrendous and the beans were like leather and the burger tastes reheated and old. Owner made my pregnant wife and I pay 50$ to leave hungry. But the spinach dip was good so if you want to snack somewhere this is your place. Never going back. Should have went to legends like we are right now. They never disappoint so if you want real service and real food, come here. Ps. The delicious food photo is at legends

Britt Priebe

Friendly and knowledgeable staff! Sam, he was so friendly and gave great menu advice!!

Devin Williams

Braxtons was an atrocious experience. Was trying to dine with my boys and received incredible disrespect and all the glasses were dirty

Sue Schmidt

Service

Sue Wakeling

Meal type

Kayla

One of our favorite spots in St Thomas, and by far the best available delivery with many excellent choices that will arrive fine at your home. I recommend the salads, bowls, stir fry, chicken parm, lasagna, and most of the burgers. Fries will only be good if you order on site, though. We are still trying our way through the menu. Excellent large patio if you choose to dine al fresco.

Bill R

Food was good but I cant help but to be sour from the lack of transparency. Ordred a sandwich which comes with fries salad or soup... i ask the server what soup.do you guys have today... just French onion.. ok ill have that.. get a bill for a 4 dollar soup substitute.. bring it up with the guy and he says "yeah french onion is all we had"... maybe mention its at an additional cost. Won't be back.

Linda Hough

Visited from Ottawa area and food was excellent, service was excellent despite party of 45 people and other customers. Staff friendly and efficient, manager made visits to ensure everything was good. Hope to get back again!