You will be able to see the information of real people like you who purchased the services of Palma Pasta (Catering) in Oakville (Canada).
At the present this business has a score of 4.6 stars over 5 and this score was based on 127 reviews.
As you can read, its rating is practically the highest, and it's based on a high number of opinions, so we can think that the score is very faithful. If there are many people who bothered to evaluate when they've done well, it works.
As you know, we don't usually bother to set tatings when these are positive and we usually do it only if we've had a problem or issue...
This Catering is classified in the category of Pasta shop.
Oh my .... love this place. Meat lasagna is super good.
Excellent quality Italian cuisine, helpful friendly staff.
Amazing Eggplant Parm & Breaded Chicken - awesome service and great prices ... really nothing to complain about! Definitely a place to visit every couple of weeks.
Best Experience I have ever had anywhere,delt with MARIA (Portuguese lady) she is amazing and really friendly food is also amazing,can't wait to go back.WILL BE BACK AGAIN ????????..????????..????????..????????
Irene, this review is for you. It's unfortunate that your poor attitude got the best of you today. I'm not even sure if you are an owner as I only come occasionally and because it's convenient. That being said, I will look elsewhere to purchase my fresh pasta. Convenient or not convenient I don't want to support business' that lack basic customer service skills. Good Luck!!!
Always amazing! Curb side pickup is easy peasy!
I was in the Oakville store recently and there were two young men working the front. At first they seemed like they were fooling around and didn’t do much work but as soon as I was ready they were quick to help me out. I also was surprised at the maturity of the the two and how well they worked together. The pasta was also amazing. I will definitely be telling lots of people about your store!
Delicious food, friendly staff and lots of different options when it comes to sizes and dishes!
Have loved Palma Pasta for years. Delicious food, great service!
The lasagna is amazing! If you go on Tuesday you can get a warm family lasagna tray for $13.50. All of their pasta and sauces are really good. There’s also a freezer section with a bunch of other stuff. Samples of the deal of the day are always available and they don’t skimp on the sample size. I think they make the best take out lasagna.
Very pleased with my catering order. The service was impeccable, accomodating and very quick. The ladies at the location itself were such a pleasure and very helpful. The store is also very clean. Most importantly - the food is DELICIOUS and such a great price. Definitely a hit at the office. We will be ordering from Palma Pasta again. Thank you!!!
The food is always consistently great however there is one issue when it comes to serving customers on the phone and in person. I called in once to place an order recently and wound up talking with a woman who properly shouldn't be on a phone the way she spoke to me. As if she was doing me a huge favor taking my order and the condescending manner I felt while being spoken to led to me not placing an order. This left a bad taste in my mouth and the next time I was in the area, I stopped in to pick up some stuff and find out who it was I was talking to that day. Lucky me, as it turned out the woman I spoke to on the phone previously was in the store that day. I was served by another staff member who was excellent and I asked for the managers name. Fiorella was the one I spoke to on the phone that day and just by observing her in the store while I was there, she struck me as an individual who comes across in a brusque, highly agitated manner that really demonstrates marginal people skills for customers and most likely, staff as well. As a business owner myself, having good managers is ideal as they are essential to success when it comes to clients repeat business as well as a good working environment for staff which is equally represented in how they present to customers. Usually when someone I employ comes into work in the manner I observed, the first thing I do is pull them aside to see what is going on and if they need a day or two to get themselves sorted out, no problem. Leaving them on the floor unchecked is bad for customers and staff because they eventually start to think they can come to work and treat customers and staff in an unacceptable manner. Knowing how hard the Petrucci family has worked to build their brand from humble beginnings to their excellent status they have earned, it was built in part by the knowledge that a happy team is a successful team and as a loyal customer I would be remiss to not mention if I saw something that appeared out of order because I care as much about their success as I do their food. Great store, great food, great staff. Please look into that manager as I suspect I'm not the only one she treated like some sort of inconvenience that day. If I didn't like the Petrucci's and their food so much, I wouldn't have returned.
Always great quality pasta to grab on the go
Perfect weeknight meal.
Amazing pasta selection. Delicious. Very satisfying to the palate. Staff are courteous and very helpful.
Quality home made food to take home at fast food convenience!
Greatest pasta around and specials on lasagna, ravioli and others Mon-Fri
Great Italian food with a home cooked taste. For those nights you really don't feel like cooking this is a fantastic option. We got the veggie lasagna which is delicious and we got a free garlic bread to boot. Friendly staff, pretty reasonable prices, highly recommend.
Does Pasta get better? NO. It. Does. Not. Their beef lasagna and fresh pastas are to live for! Staff can be very stand offish so you have to make an effort to get good service. Their food is too good for their poorly mannered staff's shortcomings to get in the way.
Great selection, competitive prices. Their lasagna is some of the best around.
Freshly made . Great choices. Very friendly staff
Good selection of prepared entrees. The pasta, as expected, was perfect. Staff very pleasant and accommodating. Definitely I would recommend this shop to anyone who loves their pasta.
Loved the garlic chicken pasta
Great staff.. Daily specials... Quick pickups for pasta lovers. Great location for oakvillites!
Always greeted well! They do everything they can to make your order right. They also went above and beyond on my recent visit. I have a broken oven, and they offered to cook my food. When I went back, it was fresh out of the oven. Awesome service.
Great pasta dishes and home made sauces.
Best pasta I've ever had!
So we're trying to get our badly-needed lasagna fix after the debacle last month at an Italian bakery here in Milton that shall remain nameless...and the service at Palma Pasta was simple and hassle-free. Every day they have a special - chicken parm, tortellini, ravioli...Lasagna? So on the day the lasagna is the special, the frozen serving which will feed a family is around 13 dollars. (Not the 22 dollars at the Italian bakery here in Milton that shall remain nameless!) On the days when the lasagna is not the special, a piping-hot serving that will still be hot by the time you drive from Oakville to Milton is around 16 or 17 dollars. You gotta head there after work fast, the deals get snapped up quickly. I did not experience the rudeness others have at this location and am not disputing it, but reading the comments others have posted I do notice that management at least has the decency to respond to complaints. Fresh lasagna, and cripes is it good 'cause I had a hunk of it for breakfast! It is juicy with sauce and very meaty. Very home-cooked in flavour. Not sure if the guy who posted the "no ricotta" comment knows what ricotta is, but whatever! Fresh home-cooked lasagna, no drama, and affordable. That's all I was looking for and exactly what I bought. Bravo Palma Pasta!
Excellent warm Italian home made quality pasta dishes ready to serve on the table at home. Great for families who work at times when there is little time to cook.
I love it here! The staff welcomes you with friendly smiles while you smell the delicious food as you walk in. I take advantage of their daily specials :)
Awesome pasta and people are friendly
We have been dedicated customers for 20 years. For the first time I purchased Fettuccini Alfredo medium size, and it had absolutely zero taste. We tried to improve the taste with garlic and Parmesan cheese but no one ate it. It seriously needs improvement.
Delicious and the food is always well prepared. Recommend them for any catering event.
Great lasagnas and pizzas.
No doubt the best pasta and Italian food in Halton Region. If you have not tried the food at this location you are missing out. Great staff too. Thank you :)
Great Eggplant Lasagna
If you want the best lasagna that tastes like Nonna's, this is where my mom goes to get it when she's too lazy to make it. The sauce is great and the taste is just like a good Nonna would make. Palma pasta has great deals on Tues and Thurs. You won't be disappointed. Enjoy and remember when you go to palma pasta more often, you'll find yourself going less too Nonna's. So grab some and visit your grandma and tell her dinners on you.
Been going back, the cheese lasagna a little to cheesey for me. Lol. Family enjoy the meat lasagna and loved the eggplant Parmesan which you have to call ahead for, rarely see it at the counter. Eggplant parm is delicious there.
Great food and service
Very good food and service.
Great customer service excellent food
I’ve always enjoyed the quality of the prepared pastas. I’ve ordered large trays for my events in the past however the one issue I have is the customer service. I am sitting outside the shop and feeling pretty ridiculous that I didn’t walk out without my purchase after being treated like I wasn’t a valued customer. The older lady who cashed me has absolutely NO personality or kindness in her mannerisms. I specifically came to purchase something for a special dinner tonight and travelled 30 minutes to do so. This lady needs to learn how to be pleasant and not so rude to customers. I am a small business owner as well and I ALWAYS make sure I treat my customers with kindness. You’re going to lose customers solely based on customer service, people don’t just come for the product but for the experience. I will think twice about ordering or visiting again.
Great quality food, love pasta
Great lasagnas and my favourite... Fresh Rose sauce.
The only thing frozen at the restaurant is the tartufo. fresh fresh fresh!
Best pasta you’ll ever buy!! The lasagne is a family favourite! We also use Palma for all our work functions and they never disappoint.
Very testy pasta.
Great pasta and Italian food. Highly recommend. My fav
Pasta is always good there. Sadly it's far from us, so we stock up whenever we go to Oakville
Great people and fantastic food!!
Always fresh pasta and flavourful sauces. My go to place for pasta, sauces and prepared pasta dishes.
Have been going here for years, starting from their original location (even taught high school by the owner's wife). Food is delicious, freshly prepared. Handmade pasta is excellent. Cannot beat the quality or service!
Pasta is amazing. My favourite is the meat ravioli. The garlic bread is fantastic too!
Great place for ready made or fresh pasta
Great food
Delicious authentic Italian food and we're Italian ❤????????
Called about 9am this morning and spoke to Alyisa (I think that was her name). I needed a tray of veal cutlets for 12pm and she was so kind on the phone and pleasant. She said no problem. Went about 12pm and everyone was helpful. Thank you
Best take out pasta ever! Made freshly daily plus frozen meals ready to go.. Excellent service and helpful. Awesome place.
Very nice customer service and amazing selection of pastas
Always fantastic! Premade food is delicious and preorder service is always easy and ready for pickup at the time provided
Great choice of food, food service and tasty dinner.
Terrible service - very rude. Suggest getting food where customers are better appreciated.
Ordered for an event went to pick-up..they gave us the wrong order...we arrived all the way home to realize it was wrong (not sure how this happened when it was under my name)...had to drive all the way back to return the incorrect food...from this point waited in store over 10 minutes, got no gift-card or any sort of benefit for the mix up....this was all for an event that was at a set time...terribly poor service.
Love their chicken and veal. Pasta is great too. Excellent value
Great specials, good pasta!
very good Italian food shop!
Palma Pasta is my go to place when hosting annual get-togethers. Unfortunately, the pasta was very over cooked and turned to mush when biting into it. Very disappointed.
Excellent pasta and sauce + more.
Fresh food good prices
Thanks to our company for buying the whole company dinner with orders from Palma Pasta. Takeout, and still the best Chicken Parma I have had.
Excellent pasta. Great service
Just recently found out about this place and gave it a try tonight with the lasagna special. The lasagna was great and picked up a fresh baguette to go with it. Have their number and specials in my phone so I will be back soon!
This is my go to in the area for takeway Italian! Love to come in and grab a pasta from the Hot Table. Not only does it taste amazing but the prices are amazing too. Not sure about the reviews about bad customer service as Ive always found the ladies who work there wonderful and friendly!
Very great italian food, premade and uncooked. If you ever need a quick dinner its the best place for pastas, lasagnas and more. The only thing is make sure to come earlier in the day or else there is not much left of the prepared foods.
I do not like lasagna but I will eat it from here. Foods good.
The fresh pasta is amazing, especially the stuffed pasta.... if I could make a suggestion to PP, I would love to see them add a couple of really good Italian style soups to the menu. Something like minestrone or wedding soup, or pasta e fagioli, etc. You heard it here first... I think these could do really well! ; )
Best egg plant lasagna ever and reasonable price.
Best lasagna!!
Great pasta selection, and kind staff
Amazing pasta!
I have ordered from Palma Pasta for some catering before and its been pretty good. I just tried, however, the butternut squash frozen agnolotti and all 3 of us couldn't taste the squash. It was mediocre. There seemed to be lots of other things (cheese). Was disappointed.
Okay so you want the real "Italian deal" this is it. Be going here for years, you need fresh pasta, a ready made Lasagna, Eggplant Parmiggiana, this is the place to go, and you can't beat the price. Staff are always friendly and on Superbowl Finals, the always have a Sale/discount on the party tray of Lasagna! I don't even watch football, but now I make a point to grab a Lasagna for a great deal!
I entered your empty store around 11:15 this morning looking for chicken cannelloni. There were none on the frozen shelf so we started looking at the fresh. I asked the LADY for the 13.50 size as I pointed to the sign. She FREEKED and ripped the sign off the counter and BARKED Thursday special. The sign was still up at mid day Friday. Thursday special is in small font while the product and price are larger.. I didn't see the" Thursday." Customer service ... there was NONE ... Only rudeness as she tore up that sign. I don't think I deserved to be treated like I was doing something wrong. The sign was left out from previous day, HER mistake, NOT mine... I will not return to that store and I will certainly tell others...
Great for pasta
Great food. Lots to select from and friendly staff.
Pasta was delicious, service was...interesting to say the least. I was buying a lasagna to feed 9 people, and the woman behind the counter gave me the smallest serving, insisting it would be enough. I know my family, and I knew it wouldn't be enough. The lady sighed in exasperation, like she knew she couldn't make me buy the smallest lasagna, which makes me wonder if there was something wrong with that one in the first place...Then she charged it as a different item, though she was quick to fix it when I pointed it out. I think the woman may have just been having an off day, so I'd go back there in the future. The lasagna was delicious!!
Had the veal cannelloni. Some kind of disgusting grey paste filling. Never again!
Picked up several dishes this past weekend from the Oakville location. Not only was the food prepared and heated up for me, the sizes were excellent, the food was very tasty and beautifully presented. The staff were knowledgeable, more than helpful and friendly !!! We will certainly be back !!! Thanks SO much !!!
Variety and quality of product second to none
Food is always fresh and good!