You will see the feddbacks of people who know the services of Firehouse Subs Lundy's Lane (Catering) in Niagara Falls (Canada).
At the moment this firm gets a score of 4.4 over 5 and the rating is based on 127 reviews.
You must have seen that it has an average rating is really positive, and it's based on a very large number of opinions, so we can say that the rating is quite accurate. If people have bothered to rate when they are happy with the business, is that it works.
You know that we don't usually bother to set reviews when these are positive and we usually do it only if we've had a problem or incidence...
This Catering corresponds to the category of Sandwich shop.
Firehouse subs Rocks! The turkey bacon ranch is my go to,but the family has tried the whole menu and have not been disappointed.
Before and after . Give them a bonus star. Sub was amazing definitely give this place a try!
Great tasty sub. Friendly and courteous employees. Very clean.
Another good clean location with friendly staff. The subs are pricier than the other places but you can taste the difference of freshness. There is a large selection of hot sauces with ratings if you like spice in your sandwich. You will be hooked to this place once you try it,( I am).
A bit pricey but great. After 15 bucks I may need more food soon. Sadly. It was a medium size.
Do you like subs? Do you like supporting local services? Do you like a warm greeting with prompt service every visit? This is the place. Seating is limited, but the subs are great.
Great for hangover!!!!!
Food is ok but the price is crazy
Great subs and courteous staff. Excellent selection of hot sauces for eating in.
Really great food
So gooooood. Steak sub is delicious. Wish they would bottle and sell their deli mustard. Seems pricy but its a lot of food for the money. Usually cant finish a large sub. Just go try it
Not great for the price
Very tasty!
Order sub with no cheese through Uber eats. Received order with cheese. Store manager stats all subs come with cheese. They refused to replace sub. $25.52 for a sub I can't eat. Thanks Firehouse subs
Ordered take away from here, staff was very friendly, it was also very clean as well! Sub was good, I ordered a steak sub, I had a bite of it and it had peppers I asked for no peppers, I'm allergic, but despite the peppers I could easily take them off there wasnt very many. I would try it again and maybe just 100% let them know I'm allergic so theres no mistake next time! :)
Best subs in Niagara falls
Absolutely delicious.
Always good.
Oh my Gawd...YUM YUM YUM
A great twist on subs - I must say Firehouse Subs are delicious. I purchased the Firehouse Hero and it was hearty and filling. It came with a tasty dill pickle spear in a separate plastic bag so the juices did not dampen the sub bun - that was a nice touch. As fast food goes, this tasted as far from it as possible - like an amazing sub sandwich you would purchase at a deli. Enjoy! ????????
Staff was very pleasant but the sub I ordered was the worst I had ever had! Seriously overpriced...it was myself and my youngest son and the bill came to $50 for two sub combos. I won't be back!
Best subs in town
Came here for my first time with my boyfriend and WOW!! I can't believe I've never found this place sooner. Best subs I've ever eaten. They are a little pricey but we'll worth ever penny.
Subs are expensive but large and delicious. Staff behavior is attentive but automatic and the greeting is soulless, I'd rather a animatronic firefighter says "welcome to Firehouse subs".
Great subs a little pricey. The only other sub shop that compares is in niagara falls New York.
Soooooo yummy. Highly recommend
Great service. Awesome food. Well definitely visit again.
Great ???? recommend
Great place
Take out
Delicious food and amazing service
The store is amazing, the decorations are perfection.
Great staff and delicious food that's real
Best food and great people
To me.... The best Subs around
Subs are delicious! Customer service is fantastic!
Meal type
Absolutely staggering how good the food is, but you already know that if you're from the area. HIGHLY recommend the steak sub. They're famous for their chili too. A large sub really is LARGE. Love it guys great stuff.
This is what every submarine sandwich wants to be when they grow up!!!
Pricey but excellent subs, really impressed, will definitely be back. Friendly staff, clean establishment.
It was good food! Way better than any other sub I had
Worst place to go, they cancelled my order after waiting 30 min. Worse customer service DO NO GO THERE. Unless you want to wait 30 min. Called them nobody answer why have a phone then.
The new york steamer is amazing . staff is friendly and attentive. 10 stars!
Very nice subs and good service ????????
Good food and freindly staff
Excellent food and very good service
Great subs
Just tried Firehouse Subs for the first time and we loved it. Definitely beats Subway!
Service
Super delicious. Amazing flavor. Awesome concept to allow the extra money go to firehouses. Keep that going.
Dont order on Skip unless you want to be scammed, or missing half your order. Has happened multiple times.
We have has nothing but amazing experiences at Firehouse Subs here in Niagara Falls. For months, friends had been recommending we give it a shot, and from our first visit we have understood why. Every sub we've had has been delicious: the Italian, the Meatball, Steak and Cheese, Smokehouse Brisket and Cheddar, and the Engineer. Our favourite hot sub was the Steak and Cheese, super juicy and flavorful, and absolutely worth it to add the sauteed mushrooms for the upcharge. The Italian was another favourite, and none of the subs are skimping on meat. The bread is soft, chewy and always fresh. We have also tried the broccoli and cheddar soup, which was smoothy, extra creamy and tasty. The food is quality and tastes good, leaving you full but not stuffed and not feeling heavy or yucky when you're done. But even above their awesome food, their service is top notch. On our latest visit, we met the owner or manager (we didn't catch what his position was) Purvang. He was friendly, knowledgeable, polite and kind. He talked to pretty much every single customer while we were there! Every one of the staff who have served us have been just like Purvang too. They're all friendly, quick and helpful. I have not seen service like this at a quick service restaurant, ever! They checked up on all the customers, and always ensured everyone had what they needed. I will return to this location again and again. We were very impressed and think others should know how great it is!
Best subs in town
We get Firehouse Subs every Wednesday at my work and they're not a bad sub. Tasty and medium sized portions. I'd put them better than Subway, Quiznos or Garrison's in the Falls but not as good as Papa Vince in Thorold or Mommaz Boyz in Welland where you can get much larger and tastier subs for the same price.
Take out
A little pricey for me.
Better than Subway and Mr. Sub for sure, but still not worth the price they charge. I think they can easily charge around $10 a sub rather than $15. Taste was mediocre, maybe if they used panini style breads I would enjoy it more. They are very nice about changing out things in the sub for your convenience/allergies, etc. My wallet just felt the pinch over 3 subs for $50!
Had a Spivey cajun chicken sub yesterday. First it was not Spicey or Cajun chicken. Second it was chopped chicken. Third it was 12 dollars for a 9 inch sub. I would not recommend this place on lundys lane in Niagara Falls Ontario. Not sure I will try one again
Delicious warm subs. I had Italian and my wife had meatball. Lots of quality mixed cold cuts warmed and served on a toasted whole wheat bun and lovely tender and tasty meatballs in a good marinara sauce again in a toasted whole wheat bun. Side of pickles and a pepperoncini pepper. Very friendly knowledgeable staff in a clean environment. Better than competitors.
Amazing food!! Highly recommend!!
There a Strom out. Food was delivered on time
Meatball sub its amazing!!
Best subs in the city. Huge portion of meat, great service. They even have loyalty cards which other locations dont seem to!
Awesome! Food was great, staff was super nice and fast. I think that was literally the best sub I have ever had.
great concept great service quality subs better then subway! you pay more$ but its worth it great place JUST PERFECT thank you
First time going there. It was a little pricey I thought but probably no different then the other big name sub places. Difference with this place is the quality. What you get and taste are excellent.
Best beef and cheddar brisket
This location is different than the Stoney Creek one because they have a loyalty card!
Very disappointing tonight. Order came wrong when we called told that next time we come in can get a free sub. But we were still Hungary and can’t eat peppers and requested none on the subs. Customer service needs to be work on. Had to drive to store to have new subs made. This will be the last time we ever eat there. They did nothing to make up for their mistake. A brownie or two may have eased the pain a bit but their customer service blows!!!!
Hi Yesterday was my second time in a couple of wks to go there and get subs for all of my family . The first visit a couple of wks ago they were so delicious and I so happy thats why I got them the second time. Unfortunately yesterday when we got the subs they were not as fresh so we were very disappointed. Juanita
We ordered the turkey bacon ranch sub and it was absolutely delicious. The bun was toasted but still soft, real shaved meat was a nice surprise and the use of real cheese (none of that processed sliced cheese) melted on top was amazing! The staff were also great and very friendly and to top it off the prices are actually much lower than I expected. Our whole experience was exceptional and this was my first time trying Firehouse Subs but I already can't wait until I go back.
(Translated) Yummmm (Original) Yummmm
Staff is always provided great service and the subs are AMAZING!!!!
Extremely expensive, 2 small subs and one water. $26.00 ? Can’t even see the options for items to put on sub ? $.15 bun and $3.00 for meat and veggies ? Crazy
Great subs, but pricy compared to other sun shops.
The best subs
Beats subway hands down
Amazing food! Great prices!
The staff are awesome. The subs are very very good. As far as subs go, they're expensive. But I'm willing to pay a few extra bucks for a LOT of extra deliciousness!
Excellent Food.& Really like the fact that they Support Fire & Rescue
Dinner
$19 really? Couldn’t eat this discussing sub, I don’t know what all you people are thinking - It was cold meat And it wasn’t suppose to be I was gonna throw the rest to the dogs but I don’t want them getting sick - I’d rather get a fully cooked meal from a sit down restaurant for $15. But then again most you people probably like Mc Donald’s. first and last visit I wish your reviews would be accurate. Btw don’t clean the garbage when customers are trying to eat next to it another reason to lose my appetite besides the crummy food and poor service.
LOVE their steak and cheese subs! Staff is always very friendly as well which is very important. Quality is consistent!
Great subs! Made with love and care! Very polite staff!
Great subs
Best subs you can get in Niagara. Prices arent bad when you consider subway is 10-12 for a footlong now.
Best subs ever!! My favorite place to get subs
Oh what can I say. Get the brisket sub. You wont want any other sub place. Yes it's more expensive but worth it
All around great quality and service.
The best subs
The moment you enter they introduce everything they offer if you haven’t been there before so that was a nice bonus :) the restaurant looks well kept. The subs are amazing and the portions are worth the price????????
Very good subs
The staff were very friendly, the restaurant was impeccably clean and the "club on sub" was amazing! Also an great selection of hot sauces! #firehousesubs #firehouse #subs #hotsauce #niagarafalls #foodie #hotspot #yum #food #foodporn #lundyslane #firemen #firewomen
Great subs!! Very good choices on the menu and you won't leave hungry!!
A lot better than I expected!! Very very good. I feel the value is also good considering the amount of meat and toppings you get. Must Try!!
The owners and employees are extremely friendly and helpful and greet everyone who walks through the doors. The food was great and very tasty. I'll have to come back some time to try the other subs. Very good food. The restaurant has very nice decor and is nice and clean. Give firehouse subs a try, you won't regret it!
So good!
Friendly service...our subs were good
Great subs. Pricey but amazing and worth it
Definitely Goin to be a regular spot for delicious steamed sandwiches. I love the setup's and combinations which says alot coming from someone who always prefers a cold sub! Side note: a great hot sause bar with a wide selection of 1-9. Excellent menu. Lol I am 3/4's of the way through it already Thanx for great service and delicious food guys n' gals!!!
Omg my sub was trash , ordered a steak and cheese , my fault as I was hoping for a buff NY style hoagie, I wish we went to Quiznos instead not a 15 dollar sub , be warned not as great as they think it is.
Pricier but good
Called my order in ahead of pick up! Fast, efficient and Sub's are outstanding! Definitely worth the visit!
Sadly didn’t have the best experience. Preordered for a 5pm pick up (pre ordered at 4) when I got there nothing ready. Waited till 525 till I left. Being in a rush and picking food up on my way to work, I was just about to walk out and leave. Staff just kept saying - almost ready, almost ready for 20+ minutes. Food was good, portion was okay - their chain restaurant in Grimsby does a much better job.
Amazing subs and super nice employees, quick service but amazing food. New favourite food place :)
Delicious quality food...
Quick and good :) Smoke house beef and cheddar brisket was really good. New York steamer was a little salty
Friendly service and great subs
Great subs
Awesome food
Best subs around, quite pricy though
First time trying Firehouse Subs, amazing subs just takes a bit to make but it's worth it.
Great food and service! My kids loved their combos that came with the red fireman hats :)
I ordered it asked for no deli mustard. It was full of it .... Also had called to say o ordered no mayo ... Turns out it tasted funny for a reason ...I dislike deli mustard so much. I also spend alot of money at this place... So its alittle ridiculous.
Couldn't complain about service there wasn't any at the Lundys lane Niagara Falls location.. Stood at counter for quite a while while cashier took her inventory and back to me the whole time. Frustrated and left went to subway greeted soon as I entered.
Good food first time
Delicious subs!
This place gives even Quiznos a run for its money. Theres so much variety when it comes to premium sub sandwiches. I wish I could try them all at once. I would if my wallet would let me. And they also have that sick coke machine that dispenses 175+ flavors of pop. If that isn't an incentive to get you walking through the doors I don't know what is!
I had been to Firehouse in the States and was so excited to see it here in Canada. To be honest the subs are a little bit on the expensive side, in my opinion, but they are so good that it is worth it every once in a while and I will definitely come back. thank you
Always excellent service and food! Friendly staff
I order here often. The food has always been very well made and quick. I have had issues with online ordering, with miscommunications. So I normally Opt in for pick up. Meet Balls sub us very good as is The Steamer.
If I could give no stars I would have place an order through skip the dishes that was 94 dollars. After waiting half an hour to receive said order found out one whole sub was missing. Contact store and had to drive from one town into the next to get missing sub. Contact skip the dishes to get a delivery cost refund for having to drive in. Get told I cannot get refund of delivery fee. Get told at store I can take sub and have no refund of anything or get refund of sub cost and no sub. Took over an hour to try and sort out to get nowhere and still pay extra in gas to go get my daughters sub. Absolutely horrible customer service and business sense on part of both.
Got the 8" beef brisket with cheddar sub and a drink, paid $12 total which is not too bad, sub was delicious with the meat being freshly shaved and juicy, all the quality is there, tasted really good especially being on a whole wheat bun, I believe this is the only one here in Canada, do try it out for yourself
Excellent subs
Alittle expensive but good
Good soups
It was ok.
Delicious and friendly service! With a qsauce bar
For some reason, maybe a one off, but wasn't as tasty as Mississauga & Toronto locations...it was still good though.
I have tried these sub in the USA years ago....way better then crappy Subway and Quiznos.
First time - really good subs but; ordered on line and not ready when arrived on time, had to wait as other people came in. Meatball sub had a few meatballs that were over cooked on the bottom, hard. Much better then the other sub shops.
Food here is always fresh made to order and delicious.
I got the steak and cheese sub and it was very tasty and filled me up. Great location conveniently located right on the main drag of Lundys Lane in small strip mall. You pay a little more money than other sub shops but it's worth it. Fresh and flavorful.
Totally unprofessional staff, Nobody is wearing a mask and don’t know how to talk with the customer. Quality of the food is good but bad service.
Good subs worth the money
Exceptional good tasting subs and great service
Great food
Expensive but night and day better then the other chains! Treat yourself
Delicious. Better than a cold sub Their soup tastes like home-made.
Not bad for flavor absolute tiny portions very unsatisfying will probably never order there again
Always a good deal! It is pricier than say, Subway, but definitely worth what you're paying! Thick piles of meat, warm gooey cheese, and of course, the pickle on the side. What's not to love? Also the customizable drink station is neat! Try the cherry limeade!!
Awesome food. We loved it. Visiting with family from USA. They loved it too.
They use quality ingredients for a hearty sub!
Amazed every time I come. Every location is so friendly and helpful! 5 stars isn’t enough. Beyond impressed every time I come! Best sub place ever!!
Meal type
Absolutely LOVE firehouse subs! My boyfriend and I have been here a few times and each time has been equally great! The smokehouse beef and cheddar brisket is phenomenal and the new york steamer is just as good! Always huge portions of meat and is much more worth your money & time compared to other sub shops (subway, Mr sub). Definitely worth the 30 minute drive from Fort Erie! ALSO, they have high-C in their drink machine which is super exciting since I haven't had it in YEARS! A+++
My kids loved the Meatball Sub. (Hard to find a sandwich they like - Congrats on that) Steak and Cheese Sub gets high Praise. Club on a Sub is meaty and delicious.
Great subs! Pricier than subway but well worth it.
Good subs...would be 5 stars but pricey
Did not go to firehouse, went to poppies
Best subs hands down
Service and food was was excellent. Very quick service. My only complaint was when you order a pop they give you an empty Cup and you go to a machine and put your cup in the holder and push a button, with Covid I was a little leary of pushing the button everyone has touch other than that our experience was great
Excellent food, never had an issue, by far my faveourite place for subs in the city
Love that they contribute to local fire stations. The subs weren't my favourite but they were definitely better than subway.
Excellent choices on the menu with copious amounts of meat served with a pickle spear. I regret that, I have but one stomach to give to this cornucopia. ????
Most amazing Sub I have ever eaten, ordered the Hook and Ladder...meat was so fresh and flavorful..bread was perfect. Staff was great and place was clean. Will definitely be a repeat customer!
Amazing food and the money goes to our local firefighters
Good place for grab N go sandwiches or salads. Fresh food but limited variety in terms of veggies and chicken.
I felt that the food would be good and I hadn't even ordered yet. Nice Firehouse decor. A little pricey but was good value. Shared a sub so it ended up being reasonably priced after all. Lots of staff with a large eating area made for a timely and enjoyable visit. The restrooms were exceptionally clean. We will go back for sure. Give it a try????
Amazing food and service
I bought a sub from here yesterday, immediately threw it out after few bites. Meat looked like it has been sitting out for hours and zero freshness. The location Is garbage and will be calling the head office to report. Avoid this place at all cost
Great Food
Excellent customer service. Subs were delicious but not extraordinary in comparison to other places.
Loved the meatballs sub..full of flavor
Service
Delicious!
They managed to forget to make one of the subs we ordered and had to be asked about it three times before someone made it
Great food awsome place
Staff was friendly but not very helpful, first time there and they rushed my order without explaining, didn't really get what I wanted. The homeless looking man with his feet up sitting at the tables was actually the manager. I thought I would get dill spears but they were not included?
Excellent food and super friendly staff.
It was reat service
We went to this location first time today. I am very impressed with customer service and cleanliness of this store. Food was delicious
Slow service. Staff has no urgency. Just talking.
Great subs, waited over 10 min though...
Italian sub is amazing
Just like the US. Good place to go. This isn't subway so don't expect food in seconds more like mins but tastes great.
Wonderful service. Food was great. Great experiance.
WE HAD STEAK SUB IT WAS EXCELLENT
Posting this later than planned but definitely wanted to make some comments. We had heard about Firehouse Subs but had never been to one. We were immediately welcomed by the staff when we entered. Very refreshing! The young fellow who took our order at the counter (I’m guessing he is the owner’s son) provided us with excellent customer service. Many adults could take lessons from him! While we waited at our table for our order we were impressed with the cleanliness of the restaurant. Our sandwiches were absolutely fresh and delicious. When we were done we expected to clean up our table ourselves as is the case in most sub shops but the young fellow who took our order came over and efficiently picked up our trays. I took this opportunity to let him know how impressive his customer service was. We walked away from here with smiles on our faces.
I ordered from firehouse subs t.n , and I have been getting sick ever since I ate it, only ate half of a six inch sub. Not to mention the boy who took the order was so rude to my brother in law. This place was good when it first opened and it's a disgrace! Serve products that are not expired! Thanks!
Best sub I've ever had
Probably one of the best fast food subs I've ever had. Will definitely be back
Very delicious.
Very very expensive. Cost is $65 for a family of 4 to eat!
Amazing subs! A little pricey but hands down best subs I have ever eaten!
Perfect sized subs and love the warmed up meats.
Love these subs
Tasty clean a bit pricey tho
Today was my first visit to Firehouse Subs here in Niagara Falls. I had the meatball sub and it was fantastic. My total was just over $12 for a Medium sub and a fountain drink. They have one of those new Coke soda machines that allows you to choose over 100 different beverages. It wasn't busy but still took about 10 minutes from the time I entered the restaurant before I left with my sub. The oven is a bit slow, but the staff was great. I would recommend checking this place out.
Best subs in Niagara
Smoked cheddar brisket, new york steamer, hook and ladder! ????
First time here with my family nice and welcoming friendly great service and great food will definitely be back again.
Hands down the best subs we've ever had.
Well......... Very nice people for sure but........ When they first opened the service and quality was really good. I have been there several times and can say that the last three visits where not without issue. 1. Ordered my sub for eat in and it took 18 minutes to get it. I thought they forgot me because they were so busy. 2. Staff changes quite a bit which causes delays and errors in orders. 3. Manager/ Owner lost it on his staff one day because the wrong take out order was given to a person. Not very professional. 4. Same guy tries to do to much and gets in the way of his employees.. He should stay on cash and make sure the orders are taken properly. Time for a re-set and some more training.
Amazing amazing amazing!! Best sub ever!! Customer service here is unreal!! Will come back again and again!!
Firehouse Subs are amazing. Service at this store was very friendly and welcoming. I don't drink sodas so I only got the sub. All other Firehouse Sub places they would offer first responders a free medium drink, they didn't here but their great service made up for it.
Delicious subs, super friendly staff! I had a New York Steamer; it was fantastic. Would definitely go again.
Very friendly staff. Enjoyed my food in this restaurant. Would travel back here again.
Love this place. Good food, although a bit on the pricey side. My only complaint is I've had 2 of my MANY subs from there, come out a bit soggy. I think whoever prepared it was a little overwhelmed and didn't take the time to properly allow the meat to strain the water off before placing it on my sandwich. Other than that, whole heartedly reccomend.
Good sandwiches
Tasty sub!
Amazing food!
Delivery
Very yummy
Had the pastrami sub. Amazingly yummy! More expensive than most sub shops but worth it. Very generous helpings of pastrami and slaw.
Awesome subs !!! U looking for a real sub ? Look no farther as this place is the real deal. It's a little pricey but u get what u pay for and u will not be disappointed. My wife and I have ate here a few times now and the food is incredible for a sub shop..when u go your better off to est in as they steam there meat and if it sits to long serten subs will go soggy. Great place to chow down....ENJOY!!! We did...Shawn.W from Hamilton.On.
First time i go here i try the brisket and cheese sub ! Wow it amazing flavored and hot not like cheap subway! Just waiting is open one in Montreal!
Yummy! Wish we had one close to home.
I decided to try this place a few months back as the concept interested me. I have now been there several times. The Cheese Steak Sub and the meatball sub are awesome. Oddly enough I don't like when they all stop to yell welcome to firehouse subs. It's awkward and makes me feel like I've been put on the spot. I think it would be best just to let the cashier offer the welcome when the customer approaches the counter. I find the prices are a little too expensive, but am willing to pay it as I love the subs. However if the large sub was say maybe $2.00 cheaper i would eat there far more often. I also don't like how early they close. I think on at least Friday and Saturday they should stay open till 1am. Intoxicated people love a yummy sub so why not be open when those people are hungry? I also love that they have a card where you get a stamp for each sub, once you collect 6 (or maybe seven....can't recall) you can redeem the card for a free small sub. I have mixed reviews about the staff. Some are super friendly while others just have this look like they would really prefer to not be there. I give it five stars because overall I am satisfied with their concept and I really love two of their subs (mentioned above) Thank You firehouse subs!
Great subs. Beats Subway any day of the week. Expect to pay $15+ for a sub. Niagara location customer service needs work.
Unreal!!!!! Fantastic subs ???????? great place
Omg the best subs New York steamer was to die for.
Delicious! Our favourite lunch!
The sub was decent. Owner was very friendly and pretty much waited on us.
Sub is really good. Very delicious, good service,
Service
Amazing subs! Very quick to fill the order as well.
Love the subs!! Soup is great as well
Delicious subs
Get the steamer it is delicious!
The staff and food are wonderful. The manager is very good and I would like to thank him as he really stepped up and went out of his way to help me teach a 12 year old a constructive way to handle a problem. I hope he ( the 12 yr) old sees that treating people with respect gets respect back and that talking to people in a rude manor just makes things worse.
Firehouse subs are amazing and this location is no different. The owner was extremely friendly and welcoming. :)
Flavourless and literally wet. Save your money.
The subs are fantastic
Awesome food and people that work here.
Best flipping sub I've ever had!!
Delicious subs, the firehouse sauce is amazing. Food can be a little pricey but really. If u got extra to spend is definitley worth it.
Best subs!
No variety at all. The same toppings on everything. The only differences between the sandwiches are the cheese and maybe combining a different type of meat, or maybe a little italian dressings. The sandwiches are sub-par when they arrive, theyre usually half soggy to the point where youre basically just chewing soggy bread. The owner is smug snd gives a minimum "we try our best!" Response to the reviews without actually doing anything about it. Save your money, buy the ingredients yourself and make sandwiches for a week for the price of one sub here. Embarassing. They also attempt to hide their bad reviews.
Incredible meat - loved the first bite so much I bought two more to take home! Friendly crew made it exactly as I asked, not even a taste of the hated onions (which is often not the case even when no onions requested), and they encouraged me to try the MANY sauces - in the little cups provided I got two experiences of tastes I'd never have tried if not for their PLETHORA of sauce choices. Completely amazing taste buds experience to NOT BE MISSED! Wish they had one local to me!
Pricey yet fresh subs, great selection of hot sauces , friendly staff, clean washrooms.
Probably the best sub place you will find in niagara hands down. Brisket sub is amazing
Absolutely fantastic meal, great prices, and very filling dinner for even just a medium Sub. Service was fantastic as well I'll have to try the soup next time that I'm in!!
Ordered three subs, 2 out of 3 where right. Third one wasn’t even close. Ordered smoked turkey and got brisket???? Not even close. Elderly lady after me was having an extremely hard time ordering, actually painful to listen to. I can safely contribute this to the language barrier! The steak sub was good though.
Great food very pricey though.
Hadn't ever had one before but it's so good. Club on a sub was so good.
3 stars only for the food, service was on point. The hero sub was the strangest tastes I've ever experienced, normally I have the my steamer or the Italian (delicious subs), however trying this hero sub was a notable regret within the first two bites. It's definitely an acquired taste. I'm sure some people may enjoy it, but I'll never get it again.
Was awsome as always
Amazing sub's and prices
Ordered from this location when I was in town late last year. My fountain drink was delivered with change (YES MONEY!) inside of the drink, that I did not see until the next day. Ownership of this franchise was an absolute joke to deal with - basically calling me a liar. ATTENTION ALL TOURISTS! DO NOT EVER EAT HERE. You would not want to experience the same I did with potentially choking on loose change that requires a visit to the hospital. So many better choices in the area.
First time trying Firehouse Subs and it didn't disappoint. Had the New York Steamer with pickles on the side and wish I didn't have to share it. :) Restaurant was clean (no dine in, but that was OK for us), loved the decor and would definitely go back and try the other items.
They have gluten free options and it's so good
Unreal. These subs are a must try.
Dinner
First time eating at this establishment. My husband and I were looking for somewhere to eat and he suggested that we eat here. I'm so happy we did the service was amazing and the food was even better. Thank you and keep up the great work ????
I had the meatball sub. One of the meatballs was hard and you couldn't bite into it. I broke it open with a fork and it was dry and looked freezer burned. Other than that the sub was very good.
I loved my sub, the bread was fresh and the meat was not fatty. I will admit it was a bit hard to understand the cashier when ordering. Great sub!!
food was great I had the hero I'll be back soon
Really good food, friendly staff
Good meatball subs. I gave this 4 stars because my name has been spelt Nova multiple times instead of Noah and since the pandemic they have spelt it Nova every time.
Great subs, excellent service.
OMG if you haven't tried Firehouse Subs you don't know what you are missing they are delicious yummy you will not be disappointed keep up the great work Firehouse Team ????
Update: Just stopped in on my way out of Niagara Falls for the third time. Had the New York steamer and a bowl of broccoli and cheese soup. Because of this I updated my star rating from 4 to 5. It was amazing... Too bad there is no Firehouse Subs in Toronto! Hopefully they will come soon. Went here twice during my Niagara Falls weekend trip. I tried the Smokehouse Beef and Cheddar Brisket and also the Firehouse Meatball. Both visits I ordered the brisket which was an AMAZING!!! The Meatball sub on the other hand wasn't that great, the sauce is very tomato paste based, some of the meatballs we're cold. The staff and owner we're very accommodating and pleasant... The place itself is very clean. I look forward to visiting next time I'm in Niagara Falls!
Perfect fast food option. There's many options in the area, this is the best one
We tried this sub shop for the first time tonight and it was delicious ! The way the subs look on the menu is the way you get them . Looks like we've found our new sub shop yum!
Take out
My husband loves the hero sub from here. Unfortunately we no longer order from them since the prices are way too high. We always ordered on skip the dishes and just the large hero sub alone comes to $16.40 + tax. It’s insane to spend $20 on a sub.
A bit overpriced, but super tasty, and quick service.
Delicious food. Great friendly service
Solid subs. A bit pricey, but delicious.
Best sub ever!!!!!
Customer service is always on top. They make great subs. Love the way they steam meat. It just melt right away. All ingredients in their sandwiches are very fresh. Absolutely amazing.
Tasty food, Coke freestyle, and clean bathrooms.
No photos because we literally inhaled the food. Best subs I've had. Loaded with toppings and the bread is awesome. The hot sauce selection is great and sure to satisfy many heat levels. If you used to go to Quiznos, this is the next level up.
Good food nice people.
Subs were great, but you're paying for the quality.
Service
Great subs Reminds me of Quiznos with better atmosphere
Got Put Firehouse Subs in Niagara Falls Ontario Going to Be Firehouse Subs in Guelph Ontario Show Me Firehouse Subs in Niagara Falls Ontario Please
Very poor service. Got the order wrong twice and then argued with me about what I ordered. Seemed to be a language barrier... did not understand English well. Sub was very good though ????. Only reason its not a 5 star is the staff.
5 stars, large amount of meat, nice size bun, and a pickle
Food was great. First time going to this sub place. Will go again.
Super nice employees and the sub was delicious!
A little $$ but HEY the subs are TOTALLY AWESOME!!!
Great food, great service.
We just had your meatball and steak subs. They are simply delicious. The sauce and meatballs were truly authentic. The bread was so fresh and a steak sub that was done just right. It was our third time there and will continue to come back for more.
So yummy, best subs out there
Ordered the hero. Came quickly and was absolutely excellent. Five stars for friendly staff and a great meal. Highly recommended!
Over priced for the subs there are better out there for less
Excellent Subs and Service. Hands down the BEST sub you will ever eat.
First time trying Firehouse Subs and it didn't disappoint. Had the firehouse steak & cheese with pickles on the side.it’s so yummy I would say you can definitely try this one out.
Excellent customer service. Great food. Highly recommend.
Firehouse Subs is definitely one of, if not the best, place to get a sub in Niagara. The price value can be high for some people, but if you care about high quality, fresh ingredients, this is definitely the place to go. By far better than Subway. The restaurant itself is clean and has great service.
Best subs ever..very healthy clean n delicious..this location is awesum..always welcoming.owner is very friendly.and the customer service is the best.
You gotta, just gotta get your sub here! This one beats all other sub places hands down. I have been here 4 times and each time my sub has been made to perfection. If you like your sub fresh and the bun soft and warm.. Then this place is for you! Go! Quit reading this and go there!
The Smokehouse Beef and Cheddar Brisket simply must be tried! Fast, fresh and delicious!