We've got all the opinions of real people who consumed the products and services of Firehouse Subs Highbury (Catering) in London (Canada).
Currently the firm gets a score of 4.5 stars out of 5 and that rating was based on 127 reviews.
As you can see it has an average rating is virtually the top, and it's founded on a large number of scores, so we may think that the evaluation is very credible. If people have bothered to rate when they've done well with the service, is that it works.
You know that we don't usually bother to put feddbacks when these are positive and we usually do it only if we have had a problem or issue...
This Catering is included in the category of Restaurant.
Delicious subs!
turkey bacon is godly
Tastes amazing, friendly staff and tons of hot sauces! Try it out!
Great subs! Worth the price. Great tunes playing. Just wish the greeting was a bit more lively ladies ????
Top quality breads and meat. This is going to become a regular spot for me. You can save a couple bucks by getting fast food or going to the "other" big sub chains, but the discrepancy in food quality is enormous.
Yummy!!
AMAZING DELICIOUS subs! To die for! Best place ever. Awesome staff, amazing place!!
Meal type
Superior quality. Tried these subs 2 yrs. ago and haven't been able to deviate since then.
First time here today. Decently quick, super nice staff, great costumer service. And BOMB food loved it.
Fast service, good food
Meal type
Take out
From the moment I walked in I knew this place was going to be good. I've been looking for a solid sub place to eat in town and this place hits all of the marks. This place has a high star rating for a reason, they have quality food. I ordered the Hook & Ladder which had smoked turkey and honey ham with melted Monterey jack cheese. I got everything which comes with it (fully loaded). It. Was. Amazing. The meat was stacked and vegetables were fresh. I can't wait to try their other subs, and hot sauces! They have a ton of them to add to your sandwich if you want. I docked one star for the price. It came to nearly $14 for an 8" sub, drink, and small chip bag. It's really expensive, but the sandwich was tastey enough to justify the price.
Dinner
Reasonable prices, super friendly staff, and the subs are really really good, way better than something like subway. Similar pricing too
Service is so good. Food is phenomenal if this was the only thing I could eat for the rest of my life I'd be ok with that.
So impressed never been a fan of bbq sauce but that brisket sub is amazing!!!
I can't tell you how great the sub sandwiches are at Firehouse! The beef brisket absolutely melts in your mouth. It's so good, that I can hardly bring myself to try any of their other subs. If you're tired of eating plain subs, then you absolutist must try Firehouse. Oh yeah, they also support local firehouses with regular donations of money and equipment. It doesn't get much better than that!
Friendly staff, greeted upon arrival. The food was fresh and the ingredients seemed to be higher quality than other food places. The quantity of the meat there was good too. They did however get our orders a bit wrong, they have a lackluster selection of sauces (although they have a lot of different hot sauces to put on yourself at the side) and I was a bit thrown off with not being able to see the sub being made (would have prevented the order from being wrong). Would go again, but not the best experience possible, a little more pricey than other sub places.
Best subs around, super fresh
First time at this location today. We recieved a greeting that sounded robotic and unenthusiastic. However, cashier wasnice and we got our subs hot and made properly. Probably try ordering online and having it delivered from this location next time.
Great food , fast service
Awesome!!, try the pastrami, you will love it!!!
Very good.only if they can make that goodness' faster
Great food
Second time visiting. So far I’m impressed with quality and value. The greeting is a little to much. I’d prefer the more simple Hi, how are you or Hi, welcome! Those work well :)
Greatest subs around
Delicious
Take out
Food is good but service is slow and the employees do not seem to be motivated they look really unenthused.
bad attiudes
HIGHLY RECOMMEND! The subs are filling, and reasonably priced. Personal favourite is the BBQ Brisket!
This place is amazing food is so good
A little pricey but worth it. Best subs I've had. The ingredients themselves just taste way better than what you can get elsewhere, and the service is always great.
Good food good life
Friendly environment, the best sandwiches in town, even got to feel good and donate! Helped our local heroes who have slaved and saved many.
best chain for subs
The subs here are great but I think the 12 dollar price of the sub should come with the drink and side Pros: - yummy subs - yummy sides - clean - nice aesthetic Cons: - over priced
Got delivery. Portion is huge! Would give 5 stars but they got my chips wrong, I did not like that flavour. Other then that, really good sub.
Meal type
Meat is piled high, sauces and bread are delicious. You cant beat this place if you're hungry. Price is quite steep but still rated 5 star because you get a lot of food. Recommend highly.
Awesome place way better then subway at least yu dont have two worry .about fly in the food like subway its a little more money but worth it
Great Food
Love this place steak and cheese sub!!!
Take out
Wow! Amazing subs, fantastic service!
Lit
Awesome subs !¡ ????
Best subs in London! The meat on one Firehouse Sub could make five Subway subs!
Great people great food
Bread is fresh and big meat is moist and delicious
Welcome to firehouse! Delicious and quality subs.
Other
Food was good... My issues were that the staff had NO energy .. dead face no smiles and not engaging the customers ... On the very very drab ... Welcome to firehouse chant ...very depressed ..
Service
I'm never disappointed here. Their subs are So much better than the others.
We loves the subs, its too bad the customer service from the evening staff is terrible and left us feeling unsatisfied with our most recent experience. Given how we were practically ignored, and how the staff left my husband and I, waiting 20 minutes for a hook while they were procuppied with talking about what they are all doing for the long weekend. They left our meat in the steamer for 10 minutes, just sitting because they were to busy socializing with one another. Its disheartening to say the least. Its funny, because we are the only customers in the building. Extremely rude
The subs at firehouse are incredible. The people serving are always happy and helpful
This place is hella blessed to be honest. Great subs, great drinks, great prices. Will not disappoint.
These subs are AMAZING. They support a good cause and the service is so friendly. It's always so enjoyable to be greeted every single time I enter the location by all the staff. The price is reasonable and I recommend trying everything on the menu.
Good food.
A bit pricey but great tasting subs
From the "welcome to Firehouse" to the excellent sub.....nothing but positives from my first trip.
Take out
signs and prices are misleading (false advertising ). you see the picture behind the counter displaying a foot long sub and chips and drink for $7.99. but actually you have to pay an extra $3 to get the full size and another 4 to make it a combo. for two people it costs us little over $30 .which is too much comparing to subway. food is just like Quiznos. and I would expect them not to last as long as them. would not be back again.
Amazing experience. Got the wrong sub order first time around. Went back in and they fixed it and I got to keep the wrong sub. Excellent service!
Best place to get a sub always amazing and the staff are always so friendly
DELICIOUS
GREAT subs fast service very clean good staff
Service is great and the staff have always been friendly when ive gone. The subs are fantastic and I highly recommend the cheddar brisket it's to die for. Yes you pay more than subway or mr.sub but the quality of the food is so much better. My preferred sub place to go
Great Service and Amazing Subs. Many great subs to choose from but the Brisket is my Fave. I highly recommend everyone try them.
I have been here a few times and it is always delicious. There is one drawback and that's the price, but everything is pricey nowadays, including fast-food. They have a good variety in their menu and it seems like most of there stuff is made in the store. It is a good alternative to the burgers and fries, it is satisfying and you're full when you're done. What else do you want!?
Love the round to the nearest dollar for charity option at the cash. Subs are super tasty!
Food is fantastic as always!!
A little expensive but easily the best sub I've ever had.
What's not to love about tasty subs?
First time and will definitely be going back again. Awesome subs. Great staff.
Was a big meaty sub but lacked flavour. Meat is very wet and bread not that crispy for a gilled sub.
Service
Al always, great subs
Brisket sandwich is my all time favorite!
Friendly staff, always made right. They know my name, and my regular order. Oh, and doesn't compare to any other sub shop.
I do love the taste of every sub they have here. The service is always great. I love how a portion of proceeds go to charity buuut... 10 bucks for a little sub... And that's not the most expensive one or a large or any extras... That's a bit out of control. Regular sub is about same size as a timmies sandwich. Large touch smaller then subway 12"
When you order a sub, you automatically get a salad with your order (all the toppings inevitably falling out of your sandwich). Lots of options for toppings. The "welcome to firehouse" anthem when you enter the store feels unnecessary. Expect a very long wait although staff is friendly.
Very slow and the cashier was very rude
Awesome service and a perfect sub every time... I have never had an issue here and I come on a regular basis ????
Great subs, great staff, clean restaurant. Subs are a bit more then your average sub place but worth it.
Excellent quality and service
BEST SUB PLACE ON THE PLANET! SUBS ARE SOOO FRESH AND SERVICE IS TOP NOTCH
Great subs, great staff
Quality sub sandwiches, far superior than the typical places, including the "Q" brand. They have the upgraded Coke machine with all the flavours available. Well worth the price.
The sign girl outside deserves a raise. I drive by a few times a week midday and rain or shine she is out there enthusiastically doing her thing. Most people with that job look miserable, so kudos to her!!!
Delicious soup!!!
Really nice staff and decent subs. They are a bit more than your chain but they do deliver food to your table.
Best meatball sub I've ever eaten!!!!
Never had a bad sub from that location definitely recommend the Italian sub or the meatball sub is a great place to start
First time eating these subs. Highly recommend!
Delicious, hot sandwich that's definitely worth the wait! Love that the sandwiches are made fresh to order and that they slice their own meat in house. The hook and ladder is a classic! One of my new favorite lunch spots!
Great food; great staff! Just VERY pricy
Soooooo good, a little expensive but you get so much sub and a pickle and they have a coke freestyle machine with lots of extra drinks. They automatically put tomato and onion in so make sure you keep that in mind.
Subs are so delicious.
Tried Firehouse Subs for the first time Tuesday evening... 36 hours and roughly 15 bowel movements later, the consistency of the contents of our guts has gone from lemonade with extra pulp, to scalding hot lava. 2 adults and a 4 yr old have been obliterating the toilet for nearly a day and a half at the cost of a little more than $40. HARD no for me ever eating here again.
This place has the best service and subs. I cant compare how the service to compared to a 5 star restaurant
Excellent hero sandwich. Lots of food on the medium. Great sevice. Highly recommend.
Quality food and good cause
Very delicious food. Takes a bit longer than subway, but definitely worth the wait!
First time there. Subs were delish!!
Best subs
I didn't know much about Firehouse Subs but I am really glad I gave it a shot. The subs were great, the staff that took your order was super helpful so you got what you wanted and the price was on par with the rest. Also the hot sauce station is super cool. At least 50 different sauces at different heats.
Big portions
My favorite sub place
Best subs in town, won't ever eat Subway again. Staff is friendly and it's well worth the extra 3-5 minutes to wait for the food
This is by far the best sub place in the city! I will honestly never go back to subway or Quiznos again after coming here! Their quality is top notch! Highly recommend the Turkey Bacon ranch & The Brisket sub! Their brownie is excellent too. Atmosphere has a cool vibe!. Keep up great work guys!.
Staff are extremely rude refuse to give you service when you have a cloth mask that’s no different than the one they’re wearing. I think they just preferred to be on their cellphones like they were when i first entered DO NOT RECOMMEND
If Subway was your wife, Firehouse would be your mistress.
Poor customer service staff extremely rude store not the cleanest would not recommend
Damn fine sandwich!
The service was excellent. Staff was very helpful when needed and the food is amazing. I highly recommend firehouse subs. My family and are in love with it and will be ordering there from now on. I also wanted to point out they raise money for local fire stations and local paramedics to help get the things they need which is an amazing thing to see.
Love this place...can't get a better sub anywhere!!!!
The best subs! You have to try them!! Highly recommend the brisket and the turkey bacon ranch
Good subs
WOW!!!! I have found my new sub restaurant!! This is a great sub shop. No comparison to Subway or Quiznos. As soon as you walk through the door the staff says "welcome to Firehouse", service was fast, took me a minute to put my order in but the staff answered all my questions, I had the Engineer Sub. The amount of meat you get is unreal. Great job Firehouse. I will be back.
Best sub place, hands down. Always go here when we come up to London
Good Food as always and great customer service. Today order didnt come with the subs i ordered i called firehouse found out skip driver didnt take full order. Firehouse resolved this by delivering it themselves which was greatly appreciated. Thanks!
Eating a firehouse subs is basically experiencing Nirvana
Great subs with lots of toppings. Blows Subway out of the water.
First time visiting Firehouse. Super friendly staff, tasty subs with high quality ingredients and tons of meat. Love the addition of the side pickle as well. Great selection of hot sauces. All in all a great experience. I will say the prices are much higher than Subway, Quiznos, etc. but the subs are premium and the price reflects that.
Amazing Foooooood!!!!
Great subs..quality ingredients. Not cheap but you get what you pay for.
Oh may the pleasure I feel from your sandwiches never expire
The staff were great and the food was delicious. I love supporting fire fighters as well, so that's a bonus.
Really really good food. Staff is friendly (although the team just off Wonderland near Rona is legit!). Business supports a good cause. Unfortunately price limits the review to a three star. I can't easily justify this at $38 for two standard sandwiches and two fountain drinks. The food and overall experience falls short, in all too familiar Quiznos fashion.
They make a great sub and guarantee it
Best subs in London, the price is worth it.
10/10 best sub! Service is good for a new restaurant, foods brought to tables and the quality of the food is great! 4/5 on the prices
Dinner
Lunch
Great food. Excellent staff. And sponsors of London Nationals jr b hockey. Definately recommend eating here or ordering through ubereats
Food is very good. A little more expensive than a typical fast food outlet, but you get your money's worth. Couple that with a good cause of helping first responders. A win-win.
Tasty but really expensive.
Tasty subs and good location
Good subs abit costly
Amazing food
Great Subs
Not a fan of being asked for my change. Have donations box at the till like every other place that serves food. It's already pretty expensive for sub and it's not all that special. 1020! It's annoying to hear and I can tell the employees hate saying it.
Love the subs
No sub even compares..... best subs in London.
The best subs i have ever had
The subs are amazing
Clean and good place, but staff should focus on getting the order taken correctly instead of doing a show of welcoming guest in a syncho ... My order was messed up, and while i was there overheard 2 other clients complain that their were messed too
I recently stopped by the new Firehouse Subs Highbury location and the experience was just as great as the Wellington location. I ordered the Turkey Club and was thoroughly impressed with the flavours and overall quality. Firehouse Subs offers the best sandwiches on a franchise level.
This sub was not cheap, but it was worth every penny. They take time preparing your sub and it comes out just perfect. I would reccomend going here if you want something better than Subway.
Delicious, though expensive. Prepare to wait, but it's worth it!
New location food is delicious and service is ok
Great subs!
Awesome subs ! Highly recommend.
So much meat! Sub was great! it was all fresh and the menu was great! Super friendly, really clean. Lots of tables, they bring you your order. I'll totally go back
First time going, was amazed at the customer service and a lil shocked how well put together the entire place is.
Best Sub place Ever !!
Very fresh and tasty subs!
Best subs hands down
Always delicious never disappointed
Staff are a super group of people and the subs are beyond delicious.
Great food
Place has a good selection of subs and a fantastic choice of hot sauces. It is pretty pricy as it cost me $13 for a medium sandwich and reg fountain drink. On a side note when they ask you to donate to first responders, that doesn't include paramedics which is too bad.
The finest sub your money can buy.
I've never had a bad experience. Always great and consistent with how the subs are made
Have been here a few time and food is always awesome.
Delicious fresh subs
Such nice workers, very good food :)
I think it's important to assess experiences, both positive and negative and then draw a conclusion. I have had both here, and my conclusion is that when mistakes have been made staff and management are very accommodating in rectifying and resolving the issues as quickly as possible. I will gladly continue to go here, as mistakes are few and far between, but as we are all humans - mistakes are bound to happen occasionally. This establishment does a great job taking care of their customers to ensure satisfaction.
Great subs a wee bit pricey
10/10 best sub I've ever had. You can never go wrong with the hook n ladder sub, amazing.
Plenty of parking in the parking lot out front. We did takeout as they are not offering dine in at the moment. The food took a bit to prepare but it was worth the wait. The selection of subs is a tasty choice. The price is reasonable considering the quality and amount. If you want tasty well made subs check out this location.
Great Subs
Welcome to fire house. Great place to get a sub
I love this place they have some of the best subs in the city if Thierry prices were a little lower it would be the full package
Words can not describe the taste of their food! Needless to say, I've already forgotten about other sub shops!
So filling and delicious
Big
OMG Amazing subs so good the staff was very helpful and nice. They took the time to describe and make recommendations. It was our first time there and we would definitely go back!
Great survive and atmosphere
With the large sandwich you get food coma! :)
Amazing food. More expensive than places like subway but very worth it. Club on a sub is a personal favourite. Recommended to all my friends and family.
Not sure if it was Skip The Dishes or Firehouse Subs that sent me the wrong order(missing 4 full subs from the order), but either way, Firehouse Subs sent someone out with the right order to make it right. Really appreciate that. The subs were great, and I will definitely order from them again.
Enjoyed a great sub, and terrific service!
Best subs ever
Soooo friggin' good!!!!
Meatball sub is great. Engineer i think it was called...sub was not good...for some reason i thought with the prices it would be real turkey but no..its lunch meat turkey slices. It had mushrooms which i love but i thought theyd be fresh, they were canned. The texture and taste of lunchmeat turkey and canned mushroom is terrible. I got 3 subs 1 coke 1 chips. It was 47.00. Bit pricey. Id go back for the steak sub it was pretty good ill just have to be careful which meats i order i only like actual turkey like if they had cooked and sliced it in store like they do at abes subs. The staff at firehouse were very friendly.
Best subs around. Fast friendly service.
Pricey but so delicious!
If you haven't tried Firehouse you really should. The subs are served hot (but not toasted) and piled high with meat. The prices are expensive as far as subs go.
Like i said before you can't get a better sub anywhere there simply the best
Great quality food, and love the atmosphere. Gotta have respect for first responders, and it's cool they collect donations. Only reason I don't give it a 5 is the price.
My husband and I ate there last week and are still raving about how GREAT the subs were!!
Very clean, great staff, lots of amazing options, a little pricier but if you round up your bill it goes to a good cause!
Excellent subs! Never had a bad experience. COVID countermeasures are more than sufficient. Constantly saw an employee wiping down surfaces after a customer left.
Great staff. Great food!
Meal type
Really enjoyed both the food and atmosphere. A little pricier than Subway, but worth it.
Brunch
Love love love their food!!
Sub was tasty. I was on a date with my boyfriend he ordered the beef cheddar brisket sub and I ordered the bacon turkey one, the subs are so big and they cut them in half for you, so we shared them half and half. Super yummy!! Friendly staff and the best of all is that you are supporting a good cause every time you eat there ????????
It is one very very very expensive store, I cannot see myself going back cuz on regular basis maybe on special occasions the food is good but not worth the money that they're charging not by a long shot
Always friendly, always fresh!
Love it..very friendly people working at this London location Amazing subs,Thank you :)
LOVE! They pack the sub and I crave it all the time so good!
First time at Firehouse Sub in Niagara Falls they were the greatest Subway I've ever had
We had not been there in awhile. The staff were spot on.
Gluten free options are not there. unable to get one option of a sub that is gluten free. Service is excellent. Prices are pricey.
Amazing subs!
I like the quality of the food at Firehouse.
Service
Best subs anywhere. Staff could use some cheering up...
Really good food but it is on the pricier side. Staff is always friendly and it is good to see them helping the fire department.
Meal type
The brisket sub is the best. It's the baby rays BBQ sauce that does the trick
Better than subway
First time going, it was delicious!
Very friendly staff. Greeted me at the door. Food was delicious
Good food, fast and courteous service
Great food and great employees!
Food is always amazing here. I often see the franchisee owner working behind the sub counter, just like a regular employee would. As someone who has worked in food service before, I really appreciate that the owner takes her business seriously. It's a little more pricey than most sub places, but for me it's worth it the extra few bucks. I've been to this place way too much and I have never been disappointed. I should add that sandwiches are probably my favourite food, so I would consider myself an expert as this point in my life (ha ha). Well done! As side from the great food, the place is always clean. They also have some pictures and info about the history of firefighting in London. The building where they are located was a former fire hall, and they have a little bit about the building and the history there too. As a Londoner, I thought this was a great touch.
Great subs. Fresh meat and toppings.
Easily the best subs you can find. I hate it when all the staff shout "welcome to fire house" when a customer walks in. The great selection of sauces enhances the subs. The staff are respectful and helpful.
Always enjoy there Halo subs ..best sub I've ever had.
Maybe I'm biased, but I came here on the strength of their American counterpart. The FHS in Kentucky was an event. So delicious and fun. Both restaurants were clean, busy and well organized. The selection is less here, the prices are higher and the sub was definitely not nearly as good. I got the brisket and let's just say it had a puddle of some yellow buttery like substance on the plate/basket when I was finished. Almost gagging by the time I was done. Not great.
Love it.
Dinner
Yum yum yum but pricy
Delicious quality subs, yes better than subway for a little extra.
Best subs around I recommend the pepperoni meatball
Love the food hate the wait times
Had a slow experience getting my subs the first time, and the owner actually reached out to me, wanting me to have a better experience. So the second time the subs we're great like always and the wait was under 5 minutes. Great service and Awesome subs!
Wow what A Place... Amazing Subs...
Good hearty subs and friendly staff. Can't go wrong here
Overpriced. I could make the same sandwich at home for much less.
Excellent food excellent customer service ????
Tasty subs but the lazy "welcome to firehouse" when you walk in the door is not needed when it is clear they are tired of saying it. We got our meal to go and the packaging is quite sturdy but unrecyclable. For the price, go to Quiznos or Subway.
Had the brisket sub,it was really good, kinda expensive,$20 for one sub.
The best subs for sure
Great staff, The absolute best Sub chain ????????????
Great subs and amazing butternut squash soup. You also get really good portions and they don't skimp on the fillings. Obviously a bit more expensive than your standard sub place, but these also aren't your standard subs.
Tried your subs tonight, by far the best I have ever had . Great service and mouth Watering sub. We will definitely be back thank you ????
2subs 1strb lettuce mayo 1 sub roast beef mushrooms lettuce
Greats subs, felt a little sorry for staff who were required to welcome every single person to the place with a 'Welcome to Firehouse Subs' as they walked though the door.
Great subs! A little pricey but well worth what you pay for them
Recommended by business across the street Good food, fast to get order to table at lunch time, but costs your left arm to eat here. LARGE brisket sub with small drink as $ 18. Thats to rich for me
I ordered ahead of time and it still wasn't ready when I got there
Pretty damn good!
No vegetarian options. Even the salads had meat.
The best subs in towns hall in Canada. Service is fast friendly except for the welcome to firehouse they scream at you when walk in.
Delicious subs (bye bye subway)
I give firehouse Subs 5 stars, yes everyone has there own experience and there own opinion, I get it, yes Fire house is a bit more expensive then other sub places, yes, but let me tell you it is so worth it, the amount of of toppings and meat and sauce that is on the subs is perfect, I have firehouse over any other fast food joint out there, ill pay a little more, wait a little longer and enjoy the best Subs EVER!
Amazing subs and friendly staff
Love this place. Been to other locations, but this is by far the best
The staff was very pleasant and professional while serving us. Our subs were made quickly. The store was clean and bright. I would recommend anyone to go here for their next sub
Best sub sandwiches very fresh and well prepared.
The best subs I have ever eaten, friendly staff
First time trying Firehouse subs. Was amazing
Best sub
Service
A great sub place. Buns, meat and veggies are always fresh and the taste of the sub is always too notch. Love the way they serve it hot. The only real downside is that it is expensive, but the sandwiches are quite filling and better sized compared to their competition. "Welcome to Firehouse!"
Great to military personnel and they even have a great salad! I've been twice and had coworkers go and we all agree it's a great place for our lunch or quick dinner
Went in today at 2:30 pm,don't know the name of the very nice ladies working but they were awesome! Super friendly! Always a great experience and food here
Love the subs!
I'm sitting here waiting for my Turkey bacon sub.. *mmmmm drooling right now* but having to hear welome to firehouse everytime someone comes in would be annoying AF! if I was eating in. Lol and I'm sure the employees are tired of saying it over and over again give them a break and find a different/better way to great customers?
Yum yum. A few more bucks than a regular sub but totally worth it! Always greeted with a smile.
Amazing as always! Will never eat subs from anywhere else.
The BEST of the chain sub shops at the moment IMO. Would be 5/5 except: - if they're so keen on community donations, how about they round DOWN my purchase instead of asking me to round UP? - the group "welcome to the firehouse" calls are depressingly unenthusiastic. I love a good "irrashaimase!" but at the Firehouse it routinely sounds like everyone just had to put their dog down or something. But still -- great subs. : )
Dine in
Very friendly and great food! Price is ok... very filling, i could not finish my sub. Something in between a medium and large would be perfect! Something i would suggest for next visit for my own personal experience is a half the sauce on the brisket. Also, a small medium and large should be an addition to the menu. I do like that the round up to the nearest dollar donations go to local emergency services. I would recommend this place.
Best & first choice, by far, for each of our family members! Great taste every time we go. It is more expensive than other sub shops but well worth it. I would go out less, just to be able to go to Firehouse. Fantastic!
Delicious club on a sub.
Great meatball sub. Staff always friendly and approachable.
Delicious fresh subs. So much better than other sub places.
Super yummy!!
Always fantastic. Love the meatball subs
Best subs.
Service
All the staff greated me as I walked in and I felt loved
Very good subs. I don't like how everyone stops what they're doing to say hi to you when you come in.
Great subs and salads
Love the brisket. Visit here once a week.
A bit expensive but the subs are definitely better quality than, say, subway. You pay more but you get more (lots of meat.)
Pleasant staff who greet you. Food comes to your table fresh,hot and delicious. My favourite place to get a sub.
Awesome food and service, a bit pricey
Expensive, but great subs.
The best
Food tastes great, but don’t go there expecting your food to ever be fast, and you will never come priority over SkipTheDishes, Uber eats ,etc. They all just cut in front of you with no regard for you being there for pick up first, and the staff here don’t care either. I’d rather spend my money elsewhere.
Best subs in the world
Great Subs here, higher prices, clean, great staff!
Great food, great service
Friendly staff and good food.
Excellent subs and great service!
Overpriced mediocrity
Quite pleasantly surprised at the quality of sandwiches here. Fresh. Nice sides. I'll be back!
I normally love this sub place product but had an issue with the meat in the Steamer sub this time. Several pieces of gristle in the meat. It will not stop me from trying them again.
I never see a rude staff like that before no greeting and no response
Excellent food but 19 bucks for a combo?? Lots of meat. Brisket was fantastic.
They take care to place items evenly and my sub had the perfect amount of ingrediants and sauces. It was heated to perfection. This is now my fave.
Best subs in Canada, I just a nut every time I eat one. Makes me just so happy.
firetrusk
A wholesome experience. I like to visit different locations of franchises to compare service before finding the SPOT to visit. This is the one. Even though I have a Firehouse near my house, this location is worth the drive. Enthusiastic staff, great food, and even better service.
Subs were delicious. The meat is high quality and the value is great. Although I don't like how all the employees yell "Welcome to Firehouse Subs!" as soon as you walk in.
Great food.
Ok I guess. Subs are as they are,no choices for extras.
Best sandwiches ever for football season Love it when the owner is working Quality top notch
Spectacular sandwiches!
Delicious flavours. Quiznos and Subway does not compare. Meatball with toasted pepperoni and seasoning sub is my go to order.
Big subs and way better tasting then the other 'sub' shops.
I’m a man with patience. However on this given night, the wait time for a sub was 27 minutes. (Yes I timed it). I could’ve ordered a sandwich from Subway, ate in and finished my meal in that amount of time. I also wasn’t the only one dissatisfied with the wait time. It’s very discouraging and if you’re craving a sandwich and extremely hungry, avoid this location at all costs!
Firehouse Subs is one of the places to eat that I visit quite often. It has a bright cheery atmosphere and even if it's busy the service is quick and efficient. As the name implies this place is fireman themed and even has little fire hats for the young ones. The food is consistently excellent and the staff is always friendly. I'm not sure there is a vegetarian option but if you are looking for a great place to grab a quick lunch or dinner. Then you can't really go wrong with this place.
A co-worker suggested I try Firehouse Subs based on his own experience. I'm not generally a sub type of person. If I'm having fast food I generally go for the burger and fries experience. However I tried their Firehouse Meatball sub and I was hooked. Each time I've had it, the sub is Extremely hot, and always flavorful. I haven't tried any of their other subs because I love the meatball one so much. But recently I've been adding pepperoni to it which makes it even better. Their subs are a little more expensive than the other sub competitors but from what I've seen and experienced, it tastes like a much more fresh sub so I don't mind paying a little extra. I do feel bad for the staff though because whenever someone comes in they all say "Welcome to Fire House". I can see how after doing it a few times in a row, its tough to keep saying it with renewed energy each time, but to their credit, they try!
My first time eating from firehouse subs the veggie sub was delicious and jam packed with deliciousness. Ill be back
Good food and great service
Great atmosphere and tasty subs
Friendly team welcome at the door and happy team all around. Food had taste, much better than the competition. Ample parking. Sports showing on television. I will come back and try more types of subs. Cookies are also great.
Great food. Good service. Super clean!!!
Such great food every time. Cannot recommend this place more!
the BOOM!
Very filling
Great subs
The best subs ever
small subs but good taste
Best subs ever.
Service is polite and fast. Food is tasty, but it's quite expensive for what amounts to a fast food sandwich. The jump in price over a Subway or Mr. Sub doesn't match the jump in quality.
Was good. I got the New York steamer. Great flavor. Expected a little more meat.
Great subs, and great service.
They are great for something different. More pricey than other sub places. What sets it apart is the different kinds of hot peppers, and the grilled vegetables. Downside, if takeout, it can be soggy on opening. Dude behind me asked for not toasted, and the maker was quite confused as to how he wanted the meat warmed up?? Do not go if you want a quick sub. It does take longer to put together, I am sure on account of the grilled veg.
Service
Tried all of the menu and everything is fabulous. It's the only place I will ever get a sub from
Excellent food
Super SUBS
Best subs in town since the first time I bit into a firehouse sub I refuse to eat subway/mr.sub garbage my goal is to try every sub on the menu and I'd say I'm about half way there.
Welcome to fire house it's great here very nice selection and tasty subs
Amazing subs fresh ingredients. MacKenzie is great at suggesting options
quality ingredients. friendly staff.
Turkey Bacon ranch ????
Good tasting subs very overpriced
Amazing Subs !! My Favorite food Period ! . I Love The Hook and Ladder or the Engineer Usually, But The Club on a Sub is My Wifes Fave. I Can tell That the Food Is made With High Quality Ingredients and Is Healthy. Not Like Fast Food at all. we Always Switch The Deli Mustard For Extra Honey Mustard , and Find It really Brings the sub to another level !! Totally Worth the price .
Great service. Amazing subs!
My new favorite sub place.
Great subs, okay service
Delicious Subs and friendly staff.
The BEST subs, EVER! Levels above the others, hands down. Want to be very full and have a mouth explosion filled with joy? Eat here, Worth every penny. Turkey, bacon ranch is to die for???? Engineer, Hero...try them all, you won't be disappointed.
Quality ingredients
Friendly stuff and clean restaurant!
First time at one and it was a good experience. Staff was really friendly and overall experience was that I would go back again. Only reason for 4 and not 5 stars was I found it a bit on the high side for pricing. Almost $30 for a soup and sandwich for 2 people.
Good quality subs. Always fresh. A bit pricey
Take out
Slowest service ever while 6 staff members stood around chatting.
First time and it was amazing. Will be back.
I had the brisket sub and it was fantastic. I like that there are a ton of hot sauce that is available also. I'll be visiting again for sure
Always great
Overpriced. Slow service even with only 2 other customers there. We order 3 "medium" subs and 2 fountain drinks and our order came to $35. We had taken our food to go so didn't discover some items were missing. The girl at the cash said that our subs come with a pickle slice on the side....no pickles. I ordered banana peppers on mine there was literally 1 and a half pepper rings. Two of my bites had something sharp in it like sticks which I pulled out of my mouth to see what it was. Looked like a fibrous stem from something. My daughter had order cucumber slices in her sub.....there was 2 pieces of diced cucumber. The picture showed cucumber sliced not cubed cucumber. Anyway bad first experience we are most likely not going to return. I personally don't like Subway but I would rather Subway over this anyway. Disappointing considering the amount of money you're spending.
I had the Steak & Cheese sub sandwich medium size (8 inches). Very satisfied, great tasting cheesy sandwich!
Friendly staff, great sandwich
Tasty subs. I love how they stack the meat. There is a freestyle machine here.
Subs are delicious.
First time going, we each got a "Club on a Sub". Holy moly, they were INCREDIBLE!! You definitely get what you pay for, the amount of meat (and bacon) was more than I expected. We got the 12 inch ones but after eating all of mine I'm ready for a food nap, and my boyfriend (smartly) saved part for later. Plus, the staff was so friendly and patiently walked us through the process. Can't wait to go again!
I asked them nicely to draw a smile face or somthing fun on my order because I was sad Managers of firehouse take notice. This is amazing I'm so happy 10/10 will eat here more often, thank the staff!!! Cashier on receipt is Jakob. But it looks like the whole crew helped out with this.
Seems like a very well run business. On the pricey side but really good
Good food, staff seemed stressed but we're still friendly
Slow staff
Best sub in town, period, end of story
The food was delicious and the staff were great also. All around good experience.
Excellent subs
Good food. Hot sandwiches are actually hot. They need to stop making their star say "1012, welcome to firehouse" because they just sound depressed
Wonderful
Meal type
First time coming here..first impressions are everything. I walk in, have all the employees looking at me, shouting "welcome to firehouse" but in a I hate my job type of voice. Their cheapest sub is a medium (just a tad over 6 inches from the looks of it). I ordered their original meatball sub. Now I expected like other sub places to go down the line and the employees would ask if i'd like extra items on my sub, but No..they said take a seat while we prepare your food, which I can't see what they're doing. Are they doing it with their bare hands or do they have plastic gloves? I have no clue cause the counter is too high and im 6'7 and still can't see. Anyways, I get my sub after about 6-7 min--5 employees on the line including cashier. I open the container, and I was really disappointed...literally it was just sauce, 4 meatballs, and the cheese tasted like plastic. There was more bread then there was items. If you want extra items, their menu says per item $1-2 dollars. I don't know if they're trying to cash in because of the wage increase, but from a customer price point, the prices are extremely expensive for what little you actually do get. Now I know why I always see this place empty.
Biggest best subs ever!!
Very clean and sanitary inside. Staff friendly and courteous. Did take longer for order to be ready than what I am used to.
Awesome subs. REAL meat! Great customer service. What else to say. Eat a sub here & you won't want one from anywhere else, period! For 1st time there, go with the beef brisket. ☺️