Reviews of Red Robin Gourmet Burgers and Brews (Catering)

1180 Columbia St W, Kamloops, BC V2C 6R6, Canada

Average Rating:

DESCRIPTION

You will see all the reviews of people like you who know the services and products of Red Robin Gourmet Burgers and Brews (Catering) in Kamloops territory (Canada).

At present the business gets a score of 4.1 out of 5 and that score has been calculated on 127 reviews.

You must have seen that its rating is really positive, and it is founded on a very high number of scores, so we may say that the assessment is quite credible. If there are many people who bothered to give their opinion when they've done well with the service, it works.

You know that we don't usually bother to put opinions when these are positive and we usually do it only if we've had a problem or incidence...

This Catering corresponds to the category of Restaurant.

Where is Red Robin Gourmet Burgers and Brews?

REVIEWS OF Red Robin Gourmet Burgers and Brews IN Kamloops

Daniella Brustolin

Good burgers and unlimited fries and poutine.

Judith Alleyn

The absolute worst red robins I have ever gone to. Everything we ordered was the worst version we have ever had. Nice friendly staff but that doesn't intice me to come back.

Ivannia Halls

There are no Red Robins in Calgary and we were enroute home and decided to stop in. The salmon fish and chips were good. Unfortunately they'd given a burger with bacon to my oldest daughter, who is allergic to it. Thankfully we spotted it before she ate it and they apologized and did a new dish for her. Overall solid food and service.

Ekim #Yeg

Order screw ups happen often with large groups. Food is fine. Management was courteous though and fixed things as best as possible.

Shawna Linn

Great burgers. We find the takeout to be very convenient and well organized.

Vasso Rowbottom

Was delicious, liked my meal burger nd stack of onion rings. We all felt filled by the food. Nd some of the nicest ppl, were gracious enuff to pay for our meal. Kukstemc.

Scott Dueck

You should encourage your kitchen staff to wear hairnets. I found a long blonde hair tangled around my chicken sandwich.

Dian Verwey

Food was generous and tasty. I give them 3 stars as 2 pieces of cutlery were dirty and a broken glass. Service was fine.

Sara-Jane Niblock

Great food, awesome staff, making the best of a hard situation (Covid restrictions) love their lettuce wrapped hamburgers

Kim Logan

Red Robin is probably my favorite restaurant. The burgers are always very good. And their entrees like the onion rings tower, wings, and fries are also amazing. The decor is also something to behold. The retro, circus/carnival feel makes the restaurant feel fun and welcoming. Definitely reccomend it.

Lexi Meier

The best burgers. I had the RR Royal burger, bacon,egg cheese burger and it was great. My wife had the beef dip and said it was the best she had. Both where under $13 with fries each. Staff was very friendly. Service was quick.

Kyle Barron

We had the best service and restaurant food since covid19 started. The server and manager were so friendly at closing time. Loves the burger, fries and rings even better the next day in Calgary.

Allen Clark

Not as good as last time there, some fries not hot, place too cold.

Kylie MacNeill

Good food, good service... Prices are good, if you get the app. for your phone they have some very good deals.

Melissa Jensen

Was surprised how long we had to wait for drinks. Felt sorry for the waitress no help, heard a couple of people complain about the service and mistakes on the order. I was so surprised the Mac and cheese has gone up in price but the dish served was like a lunch dish. Higher prices and less food is definitely something to think about when you order certain things on their menu. Burgers are excellent tho.

Jess H

Food was awesome, service was not. Never got checked on, no drink refills. A different server gave us our bill before we had even been given food. Restaurant was DISGUSTING.... scary during a pandemic.

Shubham Rana

Got my birthday burger for free and it was delicious <3

Josh Bates

Our go to burger place. Good food and fast service.

Benjamin Isaacie

Always a good meal an staff are excellent

Laurie Simpson

Waitress was nice

WADAFAPER

Much preferred garlic bread with my chicken tender salad than having croutons added. Otherwise I enjoyed the food, service and atmosphere.

Noel Carol Singer Songwriter

The food was good, we got the food fast and the waitress was very friendly. She also was on top of things never had to ask for extra water or extra fries. She was one of the best waitresses I've ever had.

HERMANN WEISS

Normally I only get the Mad lovers burger, the best in town, but I have found inconsistent experience between locations and even at the same location, it's kind of hit and miss if I am going to enjoy a good burger or not depending on who's in the kitchen that day. For that reason two stars, they have to get it right each time I am there. It's still the best burger for me but they are really need to get better at being consistent.

Crystal C

Great burgers

Teri-ann Murphy

My happy place

Dylan Gullason

Not bad but not great burgers.

Emerson Oliveira

Deception! We came to Red Robin in Kamloops BC to celebrate our 5 years in the city, as the same we did when we arrived. At the first moment, the receptionist asked for signing a waiting list of 30 minutes (??). We didn't understand, because we looked around and the majority of the tables was empty. We then waited in the car until she could call us for coming back and have our dinner. Dirty floor, tables with rests of food and dishes everywhere, lack of staff, lack of some items in the menu. In general, the level of customer service was really bad. We ordered and after 15-20 minutes, the dinner was served. Fries was warm like it was ready for a while, not fresh. Burgers with smell of fat. Again, it was a deception. The Red Robin that we came in today (November 27th, 2021) is not even close to the restaurant we knew 5 years ago, and had visited prior Covid. It was a complete deception for a $110 meal for 4 people. We won't return to that place.

Kurt Fadrny

Went once, never again. Rude waitress, asking a customer to basically shut their kid up (who was 2) is just messed up. No thanks.

kpax45

Great service and friendly staff. Food was great and I will be back

Ting Fung Yip

Best burgers here like getting the double tavern burger and the red royal

vba

i created an account just specifically so i could post this review, now, first things first the food was great, no complaints there, the reason for the 2 stars is; the restaurant was completely dead, maybe 10 other full tables amongst the whole place, I watched our food sit in the kitchen window for nearly 10 MINUTES. now 10 minutes doesn’t seem like a lot of time, but when it’s dead, no one else in your section, staff are chatting amongst each other, you can literally just see it sitting there, it’s a long time to wait. it wasn’t even our server that noticed it sitting there, I believe it was a manager that saw it and brought it out for us. food was cold because it was sitting there for so long, we also didn’t receive our drinks until about 15 minutes into our visit there, never got asked for a refill (yes they were the bottomless kind) and I had ordered a freckled lemonade which was literally water with strawberries sunk to the bottom. we also waited another 15 minutes just for our bill even though we were clearly sitting there with our card waiting to pay, (another 5 minutes just to get the machine) many staff members walked by and glanced at us but no one stopped to ask if we needed to pay, didn’t think we would have to literally flag down someone. the waitress kept going go other tables (even ones that had arrived AFTER us) and they all ended up eating, paying, and leaving all within the time we were there. we ended up being at the restaurant for about an hour and a half when it should’ve only taken 45 minutes because of how slow it was. we thought about just leaving because of how bad the service was.

Ang

It was awesome. Thanks for the great food. Nice place and great service.

Etch Craft

Service

Bern&Jo Canuel

Amazing food as usual, burger was noticably raw but I don't mind. Very poor waiter, mentioned they were new though, very sweet and good effort though

Elya Postma

It's okay, good stuff when it's endless

John Laureano

Good reasonably priced food and if you sign up for their free memberships you get so many random perks it's worth it definitely our go-to spot in town when you want a quick bite and casual setting. The staff is friendly and helpful for the most part and i definitely have to acknowledge Nyree who was so helpful when there was a mix-up. Dealt with the situation calmly quickly and with grace.

Brooke Guillou

Meal type

J, “Mr. Pink”

Excellent and fast service, very friendly server (forgot to note her name, unfortunately). Food and prices in line with other Red Robin locations across BC. Would absolutely come back.

David

Meal type

Blake Carstensen

Service was fine. It was very good, but I think they were very short staffed.

Arlene Schipfel

I have been to this location before and the staff is typically really nice! It's always a little cold in this restaurant and I wasn't too wowed by the burger. One thing that disappointed me more so was the so called 'bottomless' fries were not so, and the less I have ever seen served before. Then pretty well after my meal was done the offer of more fries were offered, when I thought such an thing would have been done far earlier in the meal. Not too mention it would have been nice to have, a not massive serving of fries but a better then what I got serving size.

Adolfo Angel Cruz Santos

Our server was great the food not so much this time around the girlfriend had fish and chips, the fish was very over cooked the fries were soggy my burger bun was dried out, fries soggy my daughters the same and her birthday Dessert what's the brownie with whip cream and it was frozen And they forgot to microwave it is what we were told very disappointed it's always has been good food until this time period. The bathroom garbage in the men's room was overflowing and all over the ground looked like no one had been in there for a couple hours to clean up.

Jetta Pulido

Our go-to restaurant whenever we crave for burger. They also have a good loyalty program. Best server in town! Bryce and Danielle. They are very attentive and very friendly. Kudos!

Medea Gunnip

It was ok, but cleanliness wasnt that great

Zaphira Mirian

Service was great but the food wasn't the best today unfortunately

shanda rae sampson

not too happy with food presentation. service was quite slow since they were mot too busy. fish & chips sub par at best

JD

Sooo good, we always stop here when we're in Kamloops and it's always been delicious with great service and friendly staff.

Thom Ross

Good was very good. The service was excellent. Will be back.

Valaurie Wettstein

Good service awesome food

Leon Hong

The food was very good. The service was very slow. Not very full. Many upset people over promptness of service. My burger only came with a few fries was pretty disappointed. They are bottomless but never got asked and because of service issues I never asked. Pretty disappointed with this visit. Haven't been there in a long time. Not so sure when or if I'll be back. Once again the food was great!

Bern Clark

Excellent food and service.

Patricia Brewer

The burgers are very good ???? I have a guilty pleasure for Red Robin and I always have! I usually get one of the Tavern double burgers because it is cheap and tasty. Love the bottomless fries and salad! (You can also get bottomless broccoli which is bizarre but interesting ????) **Also, if you think the tables are dirty because they are sticky, THEY AREN'T. Unfortunately the varnish on the tables is coming off which gives the tables an unpleasant sticky feeling. It's not the server's fault so please keep that in mind before you blame them. They really do need to invest in new table tops though honestly.

Blaine Conners

Awesome service and food, love that place

Michelle Fox

The service at my last visit was absolutely brutal. The kitchen was extremely backed up, which I can sympathize with but the server was ambivalent at best. We waited 45 minutes, and when I flagged down the server to ask how much longer it would be he didn't even have the courtesy to come back and give us an update. Walked out after nearly an hour waiting. I'd usually give 1 star for service like that, but it has been okay in the past so I've given a bit of leeway with 2 stars.

makenna shuter

Food was excellent, service was good. The only reason I gave 4 stars instead of 5 was the fact that I called ahead to ask about our large family of 9 coming in for a 25 th wedding anniversary. I called because of Covid 19. I asked if we would be able to come and sit together. I was told yes, they would accommodate. We were seated at 3 different tables spread out. We were then told we weren’t able to share our appetizers... yes, I understand Covid 19 and I understand there are regulations, however it defeated the purpose of ya celebrating a 25 wedding anniversary. Had I been told we would be spread out over 3 tables, not able to visit or share appetizers when I called we would have stayed home and just made supper.

Jason Thompson

Our favorite family restraunt ever. Visit often and are never disappointed. On our hangry day they are even happy to bring us a refill or two of the bottomless fries to share before the meal arrives.

Tyrell Cardinal (TJ)

Good place the staff was hard to get attention for more sides and drinks and they forgot the kids dessert but it was fun and the food was great

PAUL Michel

Burgers are everywhere. Robin's does a good one ????... Great value, bottomless French fries!! Wooohooo!

Andrea Pino-Olivares

I love coming here for food, bottomless fries and drinks. Yum. Great service as usual.

Aaron Arsenault

Very good

Rahul Punni

Love to come here for the strawberry lemonade and they have great burgers as well. But the service the last 3 times we have been there... man I wanna keep coming back but Id love the servers to get more training. Seriously , once we didn't get no forks at all , we had ceaser salads and weve asked 3 times they were apparently washing them. We had to leave without eating the salads. The service is so bad , they don't refill your sides or your drinks! They are friendly but they have no desire to serve you, take pride in their job. It sucks, I love Red Robin's.

F Liriano

Overall experience was good. The main issues were that our tables were sticky, the drinks had way too much ice, and the burgers were a bit soggy. The burgers did taste good though. Another issue was that it took a long time for our burgers to get made and given to us. The waitress was helpful and friendly especially catering for these many people. Overall, I think I would recommend this place to anyone looking for a satisfactory dine in experience and a decent burger. Grade: B

Michael Ronneseth

Bottomless. Pountine. Need me say more?

secy sarah

Red Robin in Kamloops ... garlic bread was mouldy .... $16.49 Mac and cheese bowl was half full ... nothing like the picture in the menu.... had Mitchies deliver it to a hotel room .... no utensils what up with that ... I had use a torn coffee cup as a spoon .... booo on you guys

Zack Hodge

Good service, awesome food, lots of seating and good price for kids meal and my burger and endless fries. Aside from louder music and some loud talking customers, we enjoyed our meal.

Taylor Kay

Fast friendly yummy

Evan Hall

The unlimited fries are to die for????

Rob Steed

Great burgers and service

Jenny Nicholson

Enjoyed the Fish and Chips, Great meal washed down with a yummy shake. Coffee was good . The waitress was attentive and friendly. All in all a good meal and atmosphere. Lord Robin Holgate

St W

Good fish and chips, waited a long time for service after being seated right away, not busy at all.....

Byron Frances

I wish we had one in Calgary still. Good value and great burger. Server was fantastic too!

Alanna Kennedy

Good food excellent service ????

Teri Lai

A very good restaurant. A very expensive restaurant. To be honest, though, the food is well worth the price. COVID restrictions are pretty relaxed, you wear a mask until you get your drinks, basically, but you're better off reserving a spot if it is critical to a date or a similar event that you eat at this particular place. By the way, this is a very good date spot, just ask for a table away from children.

Elijah Brundritt

Wonderful service from Kaylee, one of my first outtings since I moved out to Kampools. Very friendly, cheerful, and very accommodating. The food was fantastic and greatly exceeded my expectations.

Sara Arias

I have been a Red Robin customer for over 20 years, I even worked at one in Calgary while going to school. This Kamloops Red Robin is terrible. I have now had 2 negative experiences in a row here. I even wrote an email to manager and received no response. Food took forever, wrong burger, next burger was burnt, server didnt care . I asked for manager an told she left. Its Friday at 6pm and you have no manager? Next visit supposed to receive free burger through birthday rewards program. Told cant find it in our system. Showed server their website showing my free bday burger badge, she didnt care. I own a restaurant myself and would never survive with this kind of terrible service and product. Go to Browns across the parking lot or even McDonald's, you will be better off. Red Robin you just lost a family of customers for life! I have only ever given a 1 star restaurant review before but this is just unacceptable customer service. I hope you can learn.

Pixie Me

We are travelling with 2 celiacs and both times we stopped here at the kamloops restaurant they were amazing!! To be able to say yes to my son felt good. Super friendly all around!! Thanks you guys

Schillaci Solomon

Awesome food. Awesome server. Everything was great.... Except the girl thats took us to our seats. She had way to much perfume on and having to follow her to the other end of the restaurant was horrible.

shubhi thapa

Lunch at Red Robins yesterday was amazing! The burgers were amazing, and our server Taylor provided us with an exceptional service. We were so satisfied with everything. The manager Nitin was amazing too. They did everything to make it an unforgettable experience. Thanks Red Robins!

Jason Graw

pay attention to the consistent reviews of poor service UPDATE - JAN 2018 After having a 2 or 3 'decent' visits (nothing spectacular) we had a repeat similar to our first bad experience. The service was horrible yet The atmosphere had the young staff buzzing around, doing everything like cleaning and re-arranging inventory rather than serving tables. There were 3, what I assume managers that were overlooking the kitchen plates - switching between touching food and checking their cell phones while they stood there. Pretty sure that's against sanitary serving 101. That micro managing / hovering over the kitchen staff still didn't stop our poutine being served to us WITHOUT cheese(See picture)? The server suggested it was probably hidden in the sauce.....right..... I can only make an observation when the managers decided to treat themselves to a booth to meet/eat/socialize that the leadership here stinks and don't appear to support their staff by contributing, and doing a proper evaluation of whats important to the restaurant at that very given time (anything that would affect patrons should be done outside of hours) Out of the 20 workers that looked like Hosts / Servers only about 4 of them appeared to be actually delegated to serving tables. -----------------------original review from 2014 below ----------------------------- Wow - perhaps it was bad timing.... twice......(always have to give it a second chance, right?) the first server was good intentions, but apparently the kitchen staff decided to clean up for the night (dining around 8pm) second time, server was horrible, no check up, no drink refills, again about 5 tables and food taking 30 minutes. Atmosphere lacks a team effort amoungst waitresses, about 7 of them on the floor but one working the tables. these teenagers left running the place need some guidance, have someone there with some good experience show them the right way to represent your restaurant! All that is saving your bacon is the big name reputation that people rely on when visiting this location.I

david driver

Food was amazing! Was my first time there and I'll definitely be going back! I got the guac bacon burger and turned it into a veggie burger by removing the bacon and subbing a veggie patty. Also subbed chipotle aioli instead of the mayo and it was so good! My fiance also loved his burger and the cheese sticks.

Kelsa Gotthardt

Always have a great experience here but today was extra special. Brought my dog for the first time and they were super accomodating. They gave my pup some water with ice, all staff came to say hi and food was delicious. Thanks for the awesome service! Will be back soon!

Jeff Thomson

I have been here many times just because of the price and the portions are decent. Either the food is good or its not. Couple of times they have messed up my order. They are very inconsistent. The staff is nice.

Chris Harvey (ThisGuyHarvey)

Great service and awesome food! Loved the Veggie burger and the bottomless Speckled Lemonade.

Ashley Manderson

Just the best burgers and awesome staff. Lots of Gluten Free/Sensitive options as well.

SABP

Unlimited fries is the best part, burgers are nothing to brag about, yet still exactly as described. Really great staff and seating!

Hardeep Chahal

Ordering pick up is a mess! Eat in orders are prioritised and there is crazy wait time for pick up orders. I was told it would take 25 minutes but waited over an hour along with a huge group of other customers. The staff were really friendly and as helpful as they could be, but something needs to be done about how online orders are processed.

Peggy Siemens

Food and service excellent, tables felt sticky from whatever cleaner they are using. Mens bathroom was clean looking but smelt disgusting.

Tyler Butzke

I have been there twice about 3 weeks apart. The first time was before it was more open for covid stuff and the service and food was awesome. That is why we went back and the reason they got the 2 stars instead of 1, because the second time we went back it really sucked. My husband ordered the teriyaki burger and they substituted the cheese without asking if it was ok and when we complained the waitress just said they were out of the other. Was not impressed with my salad either. Saw it sitting under the heat lamp for 15 minutes waiting for the rest of our order and it was average at best. We also had to flag a waitress down to get refills on our drinks, she was too busy talking to the tables that had just guys at them. We were so disappointed that the next time we are in town we will go anywhere but here.

Balkaran Matharu

Red Robin has gotten too expensive! The quality of food and beverage doesn't come close to the prices they charge. We had great service, but that's where it ended. Not likely to go back to any Red Robin again. There is better value at other smaller restaurant's.

Danielle Settle

Great service! Good food. Very professional and friendly staff. Repeat customer while staying in Kamloops for work.

Enchanted Camper

Great service

Rob Fleming

Good food everytime

Sneaky Pete

I really should have taken pics because the burger looked pretty good but tasted fantastic! The staff was so helpful even on a busy night! The wait was a bit long but understandable. Thanks will be back!

Niket Patel

Food was delicious. Service was prompt and freindly

VincenttheCrow

Good food. Great location. Food is good. Staff is up and down bit mostly good. A family fave

Jennifer Weckworth

Best burgers in town

Lord Robin Ariel Ross St Claire Holgate

Have been to this place several times. Good food no question about that. The manager should have been replaced long time ago. Then again if you want good food this is the place. I give them five star for food.

Richard Zimmer

I was disappointed that your salads are no longer served with any toast. The salad was good, but needed something

MrsREDrose911

Pricey but very good

Andrew Lamb

Kind staff, fast service. Food is reliably 3-4 stars, built with whatever extras you want. Priced okay, maybe a little high but the service is worth it plus a tip. Decent family gathering spot, and business casual for semi formal meetings. Good COVID guidelines.

Robert Wassing

Great food, awesome service by our server (Taylor R.). One of the best spots to grab a bite in kamloops

Gord Howe

Deck was very nice! I hate to see places shut down right now, but better days ahead...

Anand Sundararajan

Had a great night here with excellent menu recommendations from Kaylee. We were also seated by the manager Nitin even though the restaurant was closing in 10 minutes. Impeccable service all round, lots of places would do well to learn from them! Cheers.

V S

Honestly great food and great management, food was nice and hot. Was a little disappointed that I had to call a manager over to talk to a employee in the kitchen on Saturday night for deciding to yell at another employee in the parking lot? Like why the hell there? Guy was honestly out of line I had to step in because I thought he was going to hit the other employee (who is a female and who has been off shift for 2 hours) but over all great food Bryce was great friendly and fast with drinks, would recommend for the most part

Pooneh Haghighi

When I first started going to Red Robins about 3 years ago it was amazing. The service was good. The food was hot. But lately it has gone downhill. They don't have enough servers. The food always comes out cold and wrong. It takes forever for your server to come back to check on you if they do it all.

Gideon

It was awesome, great taste, great service. Well done

Alysha Clay

A great menu selection, friendly knowledgeable staff and comfortable environment..

Paul Topp

Dine in

Nicole Sauer

Love the salad and onion ring tower was good

John-Eric and Brandy Ludwig

Food is good, and they have vegan and gluten free options. However, the tables and hairs seem to be always sticky and dirty.

Edie Moody

The service was immediate, the ladies have tattoos and great personalities ???? Menus brought promptly and drink orders were taken. Appetizer was delicious and just enough before the main entree???? …

Gurman Kang

if the was a negative rating I would give it - 10 the worst burger ever burnt paddy I spent 41.50 and couldn't even eat my burger it was so burnt and gross so was my partners

Gladiator2020 Offroad

No entry without a mask. Hostess is on top of her job!! ???? Great burger. Yummy pull apart donuts with chocolate and carmel dipping sauce. Friendly staff.

Kettle - Chan

Beer was good. It's Red Collar.

The Rev. Peter van der Leelie

JUICEY & My hubby loved the fish

Zachary White

We ordered fish & chips: Madlove burger with fries. Burger was good ,however all the food was luke warm, which made fries limp and floppy, the fish coating was soft and the burger patty cold. Overall, very unsatisfactory meal.

Bev McMullen

Great food, service, and very attentive to my wife's numerous serious allergies. One of our favorite places to eat.

Jade

My daughter ate chicken wrap Friday and was sick all day Saturday. Throwing up anything she ate . Sunday she is doing a lot better. I thought she was getting the flu but no one in our family was getting sick. It was under cook chicken or something wrong with it. She was the only one who had the chicken

C Hop

Fantastic service. Everything came very quickly and they checked on us regularly to make sure everything was all good.

Keith Forrest

The place is wonderfull, is amazing and very delicious all the food, you can drink mexican Beer or soda and eat burgers.

Michelle Embury

Awesome food and great service. Love it!!

Scott and Leslie Chase

Great hamburgers! Very friendly staff in the Kamloops Red Robin! The Red Robin Royal hamburger is one that everyone should try????

Steve Rayner

Terrible meal we had steak fajitas. Steak was hard to find and tasteless. Wraps were hard and stuck together couldn't even chew or cut with steak knife

Aaron R

My first time! .... More burger than even I could handle! Friendly, safe service with fair prices, enjoyable atmosphere is only part of the reason for 5 star review! Check it out it's good!

Byron Mikalishen

Great food and excellent service.

KyLe BachMann

Service and seating were prompt and staff very accommodating. Busy Service evening on Valentines Day...

Judgmentally

Taste like sawdust and Worcestershire sauce had a baby.

Michelle

Great food as always

Heidi

Love this place! Always willing to see if they can accommodate my &my son's food sensitivities. The wait staff is always friendly and courteous.

Ethan Caljouw

This place is one of the best burger spots I've ever been to! My wife and I made our way here for our birthdays, only to find out you must register before taking advantage of their free birthday burger. Thankfully they let you claim it within your birthday month! So we made our way back a weekend later to enjoy our birthday burgers together! Upon both visits, we had exceptional service in which they were extremely timely and attentive and accommodated all of our requests and resulted in some deep conversations with our knowledgeable servers! Based on these excellent experiences, we made our way back a week later, only to have another superb outing! And on top of all this, their food (especially their burgers) are out of this world! And the price was right. Considering we ate at this restaurant, three times in three weeks and had an amazing experience each time says a lot about their professional staff, reasonable prices and fantastic food. Believe it or not, after three visits we can't wait to be back! Thanks Red Robin Staff for your excellent service!

Factory Dad

Really poor attitude by the seating hostess and serving staff. I know it's difficult times. They make you stand outside in the hot sun, we had an infant a senior and a toddler. We were told it would be a short wait. The group who came after us were seated inside first, with us remaining outside. Upon entry the hand sanitizer pump was empty, the tables and seats were soaking with sanitizer solution, and they made us dry them with paper towels. It took 30 minutes for my drink, everyone else at my table had theirs. Server rolled her eyes when I asked for a straw for my 2 year old, and stated "You always have to ask for a straw since we don't just give them out." Proceeds to give straw to guy at table across from us, and takes 20 minutes to bring my child one. Had to ask for cutlery for salad, and ketchup 4 different times for our fries. 10/10 would not recommend going here.

vossnim

My children like the gingerbread shake here. Of course I ate it all. It is a good place to eat with children.

Deem Aamer

I love this place for burgers and have not eaten here for years because they have all been closed in Alberta for years.

Jason Osland

They have a delicious low carb burger and bottomless salad option here! That made me happy! Great selection in the kids menu with options to make it a bit healthier. Friendly, fast service.

Kristy Thompson

So, yesterday I went with my 92 yr old, and my bird Connor for lunch. (We sat outside) The 92 year started out grumpy but he was just hangry. Eventully I let Connor out of his carrier and everyone was happy about that too. I obviously wasn't thinking because this is where things went south quickly. A crow to quite a bit of interest in our table and I thought was neat until he started calling his friends and then I realized what was going on. I tried to get Connor back in his carrier but he was frightened and wouldn't go. The staff was great in getting us our bill and quickly out of there. Even helped with Wilfs walker. 3 Crows were circling my car by the time we were all safe. So thank you staff for the hospitality and the food.

Rod.C. Andrew

So glad to have them open again, great service, great food!

Anthony Parkin

Red Robin burgers are the best! And the staff are super friendly. They are very easy on the eyes which doesn't hurt either! The cowboy tavern double burger is my go too!

Justine R

Today my daughter and I came and sat on the patio for the first time. It's wasn't very busy for they only have a small patio with just over a handful of tables. My kid and I waited patiently for a bit hoping someone would come and take our drink orders or even talk to us so we know who our server was.... 15 minutes later we were still waiting. No one had even acknowledge us.... even when a server came to the table next to us to get them a refill on their drinks. So my daughter and I decided to leave. She was getting hungrier and I felt like my business didn't matter.

Nick Gregory

Dont like their burgers its hit and miss most of the time

Darren K

I have to say the food was way too salty. We ordered the fried pickles and it was pure salt. The waitress did take it off the bill which was nice. The rest of the food was douced in salt. My wife ordered the shrimp and chicken and she couldn’t eat it. Our daughters had a veggie burger and a pig burger and it too was salty. The poutine was just inedible because of the heavy salt. We had to politely deny more endless fries. Hopefully management can check the sodium intake in the food.The service from the waitress was great.

Monika Quiring

Staff was great. Food was great. Everything was set up for my 4 year olds birthday party. They didn't mind bringing in outside cake and also supplied the candle. Price was reasonable. Sang happy birthday to my son as well. Definitely would do it again

Geraldine M. Penny

Went here for lunch with my stepdad today. One of the best burgers I've had in a long time, the poutine fries and root beer were great too. Our server was super friendly, and everything went well. Thank you so much for the wonderful meal, and keep up the great work. God bless you all. :)

Quinn Kermack

Very quick service and great food. Will defiantly come again. Definitely recommend the onion ring tower! Restaurant was clean and not too crowded for the amount of people there. Was a good dinner experience. Perfect for a group dinner or family get-together.

Jessica Verhulst

Best burger I've had in a very long time. Loved the shakes.

Micheal Ash

we sat outside. Too many kids for our liking parents yelling at the kids to stop from climbing the tree ( the branches were breaking). Stay away from the road!!! Blah Blah Blah. Service was great! Food was not the usual quality but it was very busy tonight. it is usually our go to place because the food does not disappoint. Would I go again? Yes.

Vemitha Bandara

We took our daughter and visiting granddaughters from Calgary and it was a horrible experience. We ordered our food when the restaurant was fairly quiet and it still took over 30 minutes for food to come. My granddaughter ordered a grilled cheese sandwich which ended up arriving about 1/4 grilled and we ordered an extra order of fries because my husband and I both had bottomless fries. They never came. We reordered. They still didn't come and the excuse was that the restaurant had become busy. We had to wait fifteen minutes for our grandchildren to receive a second small drink which supposedly was bottomless as well. We never did get more fries and we also didn't get an apology. 5 thumbs down????

Dan Lashley

The burger was delicious! I was able to order with a gf bun. Didnt need to refill bottomless fries i was so full!

Ruth Fast

Go here about 3 times a month, never disappointed. Love the rewards system.

Taj Bieber

We all went here for my son’s birthday, and my experience was the greatest. Everyone was following COVID protocols, the service was great, and they were very welcoming. Best of all, the food was great as well! I really recommend going there, especially if you’ve never gone!

Debbie Griffin

Just ate the best burger ever! Salad that comes as a side was super fresh. Delicious garlic fries and onion rings. Friendly and fast service.

Jeff Teale

Great family and couple location. Amazing burger selection. Along with a fantastic drink selection. I highly recommend eating here

Emily C

Love coming here for lunch dates. Can get pretty busy at times but the staff always go above and beyond. ???? The only negative is the burgers labeled "hot/spicy" aren't. Keep up the good work Red Robin!

Mak Hall

I had a great experience at red robins! Our lunch was delicious and our server Eloise was super helpful and nice. The only thing I noticed is they seemed a little short staffed, but overall I’d go back!

John Lloyd

Went there with my Lady and brother for dinner last night...ordered the Monster burger and was asked to choose a "bottomless side" so not knowing what "Yukon fries" were, I asked my server. I found her description vague and misleading but ordered them anyway. She said they were potatoes cut into "rounds" instead of lengthwise. So I was expecting something like lattice-fries without the holes. Had I known they were warmed up Rip-L- potato chips ...for 1.49 $ more that real french fries, I would've passed. Very disappointed with my chosen side but oh well...live n learn. My burger was delicious though

A McKay

Normally I'd give Red Robin 5 stars but I was disappointed last night. I completely understand that they were swamped, run off their feet & short handed in the kitchen, but those of us standing at the bar waiting for our pickup orders were not even just acknowledged while we waited to pay for and collect our orders was a lost opportunity for the restaurant. Working customer service myself, I understand when you get busy beyond your resources and ability to serve customers, but at the very least you should acknowledge those customers waiting and let them know you'll get to them as soon as you can, rather than just let stand waiting around feeling ignored. Most people will understand that you're shorthanded and overworked if you give them this information and some recognition early on rather than leaving them waiting and in the dark.

Yuvi Naicker

Had chicken burger and fries. Chicken in burger was fairly thin and the fries were frozen not freshly made.It looked and tasted like typical fast food. The server was pleasant and the restaurant is spacious and clean. Overall it is okay but nothing spectacular.

Tracy Elaschuk

Excellent staff and service with good food. A good spot for a good burger and more.

Nikki Stratton

Best place for amazing burgers in the town!!!

Justice De Cecco

Hands down best place to bring your family.

Lois Thiessen

Service was great I had the chicken burger with avocado it was fabulous.

Silver Black

Fantastic service. Had not been to red robin in a couple years. Food was awesome. Our family really enjoyed if.

adrian maden

Went here for a late lunch and it was a little disappointing. Waited in the entrance for about 5 minutes before anyone came to seat us. Ordered our drinks and about 10 min later when the server came to take the order she said drinks weren’t ready cause they ran out of cups. Not joking... they ran out of cups. So drinks came out with the food. Food was good. When we were about to leave we asked to have the nachos packed up and asked for a little more guacamole and were told she would have to redo the bill and charge for the guacamole. We declined and left. You would think given the whole “cup” thing, the guacamole top up would be free. Not so.

Bradley Davis

Dinner

S

Burger is good, as was the poutine I ordered with it, service as well to.

Jeff Thiessen

Nicole was our waitress and she was fantastic! We came in at a pretty busy time and were seated in her section. She was very nice and brought us cherries upon request, even though they aren’t on the menu, she brought us a little bowl of them. Little things like that make the experience exceptional. Thank you Nicole ????

Alicia Hartt

Red Robin's has some of the best gourmet burgers EVER!! I'm from Alberta and they all shut down there unfortunately. Was visiting some family and friends in BC so we stopped by the Kamloops location today. Burger was so damn good, missed Red Robin's so much. Glad it's still around somewhere. Service was fast and friendly and food was 10/10, as always!

Jenn Visette

It took a while for anyone to notice we were at the front door and when we were seated, the hostess looked like she just got back from her break as she was wearing her purse. Service was slow and the booth and woman's bathroom was very dirty. Food was good, but it took a long time to get my beer. The only reason I would go back is because my daughter loves the bottomless oranges and apples. Overall...a total casual family restaurant with a low standard of service.

Peggy-Jo Broad

The staff were incredibly friendly and food came out fast! I love their burgers!

Mr. Crackers

Really enjoyed eating at Red Robin's again! My husband and I were very disappointed when they closed our local one in Edmonton and made a point to stop here on our BC road trip. I am still looking for a decent replacement for our favorite burger joint back home. Bottomless drinks and sides are hard to beat and the Banzai burger and Whiskey river BBQ burgers are delicious every time.

Reece Zukiwsky

Currently eating here for my son's birthday. Normally a good taste experience. This time food was cold, blue cheese burger with no blue cheese or crispy onions, Swiss shroom burger without Parm. Kalina was more helpful than our "waitress"... Must be called that because our time was spent waiting, waiting, and still waiting.

Kat Fleming

Our server Kaylee was wonderful! She was attentive, funny, and checked up on us repeatedly; the kind of service that brings you back in the door. The Red Collar seasonal they have on tap was excellent, I believe it was a peach wheat ale, and absolutely delicious! The burger was good and the restaurant itself was fine. Our server made the evening.

Nathan Wallace

Friendly clean service!

joanne sherbank

I wish I could write a positive review but unfortunately it’s not the case. We’ve been to Red Robin many times and always have a good experience, and today was the first we order it at home. We order a bacon cheeseburger with fried and a pig out tavern double with garlic fries. Both burgers came with very little bacon specially the pig out tavern which is suppose to have a considerable amount of bacon. Pig out also didn’t come with bacon crumbles and looked a fairly smaller than picture and from what we remember. Both fries were light on salt and the supposedly garlic fries had no garlic at all and rather a light sprinkle of parmesan. This was our first bad experience with Red Robin, but for the price we pay and for what we expect it was unfortunately pretty disappointing.

Charlie Smith

Had a great night with the boys. Everything went very smoothly thanks to Lindsey give her a raise minimum wage is hard to live on. Great burgers and fries would recommend to others

Debi Schultz

Great other than the slow service

Lisa Parker

Great service, friendly staff food was absolutely amazing. Would 100% recommend coming here.

Patrick Bennett

We have always gotten great food and service from Red Robins. Having moved to a different area of town we don't live as close anymore and therefore we don't go in as often. Recently when we do make it in we have noticed a change in there treatment of allergies. It seems that policies have changed. We have been told on two separate occasions by two different staff members that none common allergies can't be looked up. We understand that for a restaurant food allergies can make preparing a meal so my husband prefers to order foods that already do not contain what he is allergic too. When he asks if a meal has it he isn't asking to make things harder, he is asking so he doesn't order that meal. We were told this is a company policy. This doesn't reflect on the staff or the meals. Both were great.

Karen Watson

Tastiest burgers in town and great service

Reg Goudreau

Great staff and great food

Doug Watt

Great service today!

Jody Reed

The fish and chips is wonderful. The cod was so light and fluffy and the coating was nice and crispy, not too crispy or too soggy with grease, best fish and chips I ever ate, OMG and the tartar sauce was awesome, loved the dish. My new favorite dish

Anjali Borasi

bottomless drinks and fries will keep you coming back for more.

Kirk Davis

Extremely disappointing. They don't seat first come, not only a hair in my burger but also a hair on the fries they brought as replacement. I went home upset and hungry

Shay Hanratty

Delicious food. Server was very nice and knowledgable. Great family environment

Michael Annesley

Great burger and service. If only they gave more fries to start, however they do unlimited fries.

K C

The burgers are excellent and take out prep well done. Only negative was the garden salad which contained only lettuce and shredded carrot.

Don Macarthur

Worst experience at any Red Robins. The service was so slow and i understand they were short staffed but it was poorly managed and unorganized We were told by them that they were short 2 servers so the manager was also behind the bar. I know they were trying with different servers helping to bring food and drinks out but it was not good enough. The hosts were standing around not helping and maybe they didn't know what they were doing but it's not hard walking up to the tables and asking if they want refills or help the servers with delivering orders, cutlery, cleaning tables etc. I ordered the entree Mac n cheese and it looked like a kids dish with a 2 inch (length) piece of garlic bread and fries. The menu actually said salad and garlic bread but the server was too flustered for me to bother complaining. One of our friends didn't get his burger because the kitchen forgot to make it. The server was nice enough to comp it but it took a long time to make it and he ended up taking it to go. It took several tries for the server to get our bills and it was not correct. Another friend spoke to the manager/bartender about her drinks since she never got her 3rd margarita and she was charged for doubles even though she only ordered singles. This experience was disappointing to say the least and even though I understand the difficulty of working understaffed, I feel the manager needed to step up manage better. We definitely won't be coming back with so many other options around.

Shane Kambeitz

Very good burgers! Prompt service. Good wine. Clean.

Sam

Food was excellent! Waitress ignored us after serving our food, no follow up. Restaurant and washrooms messy. Huge tear in bench seat. Otherwise, great!

luke Johnson

Staff is always very helpful and friendly. Always clean and inviting. A bit loud in side. Food is tasty.

Renae Lindley

Great service and delicious food

Angie Machado

Im not usually so wordy, but DAMN, I must say something here!! This is a doozy. *I would like give special cudos to the staff here, very efficient & truly nice people. We appreciate you so! Be nice to these great folks! Lets start from the moment we sat down - Its a bit like that old skool phrase "things that make you go-hmmm" Hubby & I - "Hey! Theres a Canucks game on, can we turn off the food network & watch the game!?" response from frnt end mngr - " "sorry, we dont have sports channels anymore" WHAT? Okaaay. Hmmmm. There will be concessions to make these days... Let's carry on. So she left. We talked about how the Loops Blazers & Canucks team jerseys shouldnt be up on the walls anymore. Looking around, it was empty for a 630pm Friday night, no sports teams inside. Hmmmm. There was always some kind of sports team in here! Alot of space to socially distance. Weird. We ordered. Looking closer around - cleanliness seemed confused - clean touchable surfaces, yay, but gross floor. No to bags or purse on the floor here. Hmmm. Food came.. Such small portions. What happened? Its only been a couple of months since we had last been here. Unlimited stuff, yes, but not at all appealing. Hmmmm. We watched the food network explain in detail just how bad we should feel about the food in front of us. It feels like the (US) Head Office wants us to see them as a McRedRobins fastfood joint now. (Hey! Easy to put a drive thru behind there, take out patio, good corner!) Zoiks! - Even their music is bad. Hmmm. Geographically, this eatery is a short walk from our University. It used to be crawling with TRU students and sports teams of sooo many kinds. Not in this environment any longer. It makes a difference! Your restaurant persona/relatablilty is confusing! Boooo. In 2008, I helped, as a kitchen staff member, to open this place. Today - My sandwich was serve on a plastic mcmelamine tray :( Ew. What a steep decline Head Office has driven this chain to. One cannot fault the staff, they truly are doing great, despite challenges/shortages of every kind! Staffing, food supply, gov't/health dept regs, ect, deprived as mother nature tortures the BC Coast & Country yet again. Yes, we noticed more food sales from skip the dishes, than customers in the short time we sat there. Covid times, okay. BUT! Long time fans of Red Robins WILL recognize the miserly changes from the head office, that will end badly for us Kamloopsians. *Come on! Give us back the sporty upbeat place it used to be! This is an athletically AND Gastronomically enthusiastic city/country, all year round!! Big mistake with such drastic menu skimps and cheaping out on the fun, sporty vibe. 〰️ Skip it! We certainly will not return :(

Chris Y

Amazing food the waitress named Robin was extremely kind and was wearing a mask which was good I would recommend the poppin purple lemonade and the whiskey river burger.

MR NUT

The food is always delicious at Red Robin. We are constantly trying new items on the menu at the Kamloops Red Robin because everything is so gosh darned delicious! Wraps. Salads. Burgers. Onion rings. Sweet potato fries. They will even lettuce wrap your burgers on request! We have never been disappointed when we grab a to go order from Red Robin! I swear the staff know me by name now because I keep coming back! And why not? The food is amazing and the staff is wonderful! If only you could somehow get bottomless fries when you order takeout :-)

A A.

Dear red robin, Kindly please give Lynsey a huge raise because she makes the restaurant stand out more Sincerely your beloved customer ????????????????❤️

Warren Wall

Great burgers and a friendly patio

Trevor S

Ordered through Door Dash. Delivery driver was great, contactless as requested, he missed his tip we left out though. :( However, Red Robin sent the wrong order. I called them to inform, got transferred 3 times to a manager. Told the last guy that the order was wrong and his basic response was 'sucks to be you' He gave me two options, either come pick up a new order or deal with Door Dash and was extremely rude about it. This was not Door dashes issue in the first place, nor mine. Fix your mistake! I'm not driving across town when I ordered in dinner for a reason. Very disappointed and will be going in to speak with the real manager tomorrow.

Heather Alter-McGrath

Yasmeen was a Great server and the meals were delicious.

Brook-Lynn Fowler

Dinner

Pat W

We visited Red Robin in Kamloops last week. The food was good. However, the cleanliness of the women's bathroom was absolutely disgusting and it stank pretty bad. Our table was sticky, the cutlery was still dirty and the ketchup bottle... well, let's not talk about it. Both our kids drinks arrived half empty. Our server brought us a second cocktail which we didn't order and promised it would be free. She ended up charging us full price for the "free" cocktail. We won't go back.

Leeann Herrington

Drinks are good.. But the wraps are too dry.. It wasn't good

sharon stone

Ordered Bleu cheese and mushroom burger...very small...spoke with manager and he said they use very expensive ingredients....burger was $18 and was much smaller than other burgers going to customers...manager didn't seem to care at all! Will never go back!

Dave Hodgson

Hmm. Tough one. I like the food. I find the restaurant busy, loud and a little snug for my taste. The table was sticky on this visit, I assume the finish on the table was breaking down due to cleaning chemicals: I found that "icky". Food was on point and wait times were on par. Verdict, ok for a family dinner with the kids but didn't hit a home run for me.

Al Anderson

Why did you leave Alberta? Great food and service. Might move to BC just to be closer lol

Brew Crew

The waiter there was really nice :D

Corrine Lamirande

Great burgers. Shakes not worth the price unless you get a traditional flavor. Burgers and fries great prices.

Shelley Neilson

Didn’t get to eat inside cause of covid but we ordered out to our hotel room was very good and hot

Naomi Gallant

Good burgers and endless fries and drink. Great place to bring you hungry kids to.

moonbeam1303

The greeter was welcoming when we got to the restaurant. Danielle was our waitress yesterday and she was very friendly. Service was good, food was good too. Portions are so big that between 4 of us, we shared 2 meals. The place is also always clean.

Candice Harding

Always good food and celiac friendly

A M

Fantastic burgers and amazing deals. Bottomless sides and drinks. Our server Jessica was one of the best servers I've encountered in a very long time. Amazing service!

Christine Collison

Waiter was super kind and helpful, food was delicious. Will definitely come again, 5????

Johnny Oxner

Another one of our favorites that used to be great but has gotten worse and worse to the point it's not worth the headache. I even wrote the manager about our last experience and they didn't even respond. Service has gradually declined, refills not done, empty ketchup bottles, very slow to take orders, no fry refills offered, no included deserts offered and in general the servers don't care. So sad because it used to be an excellent and regular stop for us for lunch and dinner. Their ability to help us with our sons peanut allergy with ease was a huge help but it doesn't outweigh the very poor service that's been the norm lately.

Jamie Heuberger

Good service even when busy food was okay

Sandra Wesolowski

Customer service above and beyond our expectations when the first burger was not fully cooked. Thank you Red Robin!

Andrew Davison

Messed up one of the orders the begin with then brought them out and one was cold and the other was still pink in the middle

FoxMan Meph

The waiter Murilo was amazing highly entertaining and was super on the ball with refills. He recommended the Big Sky burger and it was tremendous. Good portion,Great food, and reasonable price. Super neat atmosphere.

Mathew Quinn

Be warned if you order online there is a 20%tip auto charge.... no problem tipping but not a 20% on a pick up order. Sorry Red Robin the burgers aren't that good and there is no service to speak of so why auto 20%??? Pre pay pick up is not worth the money

Vietnam Industries

Would have been good if my burger wasnt burnt. Great atmosphere and staff

Donna Ollenberger

Excellent gluten free options for Celiacs

Kathleen Schable

Great service by Kaylee! ????????

Dylan Barclay

Good food, over worker staff like always!

Audrey Shaw

We took our kids (3 have birthdays together) and the food was good but the kids picked Red Robins because in the past the staff would make a big deal and sing to them. There was lots of staff and the restaurant was slow (we went later in the evening) but our server basically ignored the fact it was their birthdays. I can understand when it's really busy but tonight it felt like he just didn't care. I can look past the fact some drinks were forgotten among some other things but it was super disappointing that after leaving my kids felt they didn't care about their birthdays especially since before it was such a fun place to go for a birthday.

samuel craig

The best way to describe our experience at Red Robin tonight is disgusting. Very disappointed in the low-quality and insensitive service.No customer should be left feeling this way.

Kristina Whyte

The food was perfect. The staff, amazing and friendly and actually looked and acted like they love their jobs! I will absolutley visit again when I can.

Lorne Toderian

The place is showing its age. Good food and service, they need to step up their cleaning standards - cutlery and table tops should be spotless.

Riz Ali

Our youth soccer team travelled from the lower mainland to Kamloops for a game yesterday. I had phoned the manager, Nyree, last week and placed an order for 42 takeout meals (burgers/sandwiches) in a spreadsheet sent by email. I confirmed the order with Nitan (the other manager) yesterday at noon to pick up the meals at 5 p.m. All of the food was prepared and labelled with each person's name. The dinner was hot and delicious, with no complaints or mistakes. I would strongly advise anyone to go for lunch or dinner there, and we plan to return in May for our tournament.

R Y S

Loved the burgers and the servers mask, great service for a decent price, the one downfall was the plastic "glasses" were spotty it we got see straws. No biggie but with covid 19 being top priority type stuff you'd think straws would be recommended or mandatory to prevent anyone's "germs" from being transferred to the cup directly, where a server or dishwasher might touch it and they're contaminated and so on... All in all I enjoyed our stop though thanks

Jared John

Well I didn't take any pics this time. Staff was good but the food was all cold.

Ryan Ross

Exactly as expected. Good burgers. Over the top menu. Bright decor.

Paul Beekman

I got bloody pink burgers from here twice in a couple weeks and than the manager started arguing with me about being reimbursed I definitely won't be eating here again

John Curran

I like their samosas. Very tasty

Asmir Grozdanic

I was so sad when the red robbin places in Alberta closed down, especially in edmonton because we live there. We haven't come here in years and when we were coming back from Vancouver and saw there was a red Robin here, we were so excited and happy. Food hasn't changed, it tastes the same and it's great!! Staff were nice and excellent. Can't wait to come back again!

Denalda Beveridge

Good food and amazing staff

Kasia Beckley

We arrived well before the dinner rush. Restaurant was only about half full. We were taken to table which was suppose to be clean but wasn't. Luckily the host noticed and took care of it. Food was decent. My salmon burger was a bit cold as we're my fries. An ok experience but far from exceptional.

Louisse Anne Carandang

The burgers are excellent as advertised. The kids meals were pretty standard, but well made. It was very busy, so we ended up sitting outside. The patio was extremely windy, and one of the umbrellas flew off but the food and service were so good it didn't dampen our mood. I'd go back again.

AAutomation

No longer gluten-free bacon which is basically on all of the burgers. Used to be one of the only burger places to still have relatively safe eating and several gluten free options when I want a burger, but no longer. HUGELY disappointing! Still great service but the menu is now so limited for my dietary requirements that I do not see myself frequenting this franchise much longer. Been coming here for nearly 30 years. Sure I can order without the bacon but why should the bacon even be coated in wheat flour other than for convenience or because the quality is reduced? Considering the options on the menu if I want to go out for a salad my list of restaurants is much larger. I guess thanks for broadening my horizons. This is definitely not just all about the bacon just frustrated at the choices made for convenience by this franchise after spending so much effort to offer lettuce wraps and gluten-free buns. Again HUGELY disappointing

Jared Davidson

Awful service and customer experience. Our server, even though he acknowledged he us finally after we sat for some time and apologised, proceeded to have a long conversation with two other tables and still had not brought water or could at least take our order and enter it in. We just wanted something decent and quick and continue our drive to Vancouver and left. Terrible service and experience. Do not waste your time or money. Go anywhere else.

Karen Nelson

Not really that good at all. Decent decorations but way overpriced items

raindrop lowbeam

This has become a go to for our family for a good meal at a good price. Consistently tasty and well prepared. The servers are very attentive and friendly as is the management. We had one issue with an order and they fixed it right away. We like to go a little later so it's a little quieter ,bc it's such a great family restaurant, It fills up fast around dinner time. Definetly one of our favorite spots

william shakespeare

Poor experience. Had to have my papers checked and ID verified.

Steve T

Great burger. Waitress was horrid. She was slow and ignored us. Manager ended up getting our drinks and food and then drinks again. Wanted to tip him but when it was time to pay she magically showed up.

Augi Park

Ordered online. Picked up at store. Great food no wait

Samuel Ng

Awesome environment and music. The monster burger is delicious and quite enough for two persons.

Chuck Shepherd

Mac n Cheese, broccoli and laughter. Nice summer night

al brundritt

My son just moved to kamloos so we took him to Red Robin for dinner . As always the food was excellent and our server Kaylee was fantastic. Thanks again Kaylee for the awesome service we will be back

Bryan Houle

Service was great, food was good.

Nilesh C

Today. Had great lunch with. Other half. Pop corn shrimp and fries was excellent. Big cowboy ranch tavern burger and endless salad. Both great Friendly and fast service. Love going there never had a bad meal yet. Kamloops bc

Sarah Gale

Good patio, great food, bottomless sides, affordable. We are loving it! And a smaller burger that I can eat entirely most times that is super delicious. Great drink options as well.

helen hank

Awesome staff good laughs great food

M&F MacAulay

I've always been a fan of Red Robins and this place has been no exception to that. Been here numerous times and still enjoy going.

Monique Deschambeault

I don't know but if you're going to specialize in burgers you better make the damn best burger in town and I conclude that I make a better burger myself so I just stay at home now I cook my own Burger on my George Foreman. And I even make myself extra fries for no extra charge

Shane Rumpel

The bugerswe had last night were excellent there were hot soup was great also l will be back .

Danny Stultz

Must be under new management! They've learned how to get an order right and actually talk to customers in a timely fashion after sitting down.

melodie von Hugo

One Word... Tasty!! Very Coronavirus Aware!

Ryan Barr

Terrible service! As you can see in the picture they didn't even clean the tables. So here we are, on holiday, enjoying a beautiful night. Having a drink, and that is what I looked at. Further more it took us 40 minutes to get our salsa and chips. They claimed it was a crazy night, but as you can see, it's empty. Shame on you Red Robin!

Ashleen Wellmann

Really good service and great food. They didn't get the order exactly right, but we ate it and enjoyed it anyways.

Marilyn Kidner

Ordered a Double Pig Out sandwich there. It was heaven! The garlic aioli was rich! Decent service, could've been more attentive because we didn't get napkins or cutlery until we went to their service counter to get some. Food is good there since it's a chain restaurant but mostly local kids serving. They could probably use a little more training in waiting.

Carol Brown

Dam good burger and I love burgers. Went with the one with an egg in it. What a mess, but well worth the clean up lol Great staff, will visit again when in town.

Wendy Mott

This place has gone downhill so fast! Sure for those more interested in quantity than quality, there are the “bottomless” items on the menu (fries, Caesar salad etc), but if you’re looking for good food served hot and in reasonable time, give this restaurant a very wide berth. It’s always short staffed - profit margins are obviously more important than good service. I feel for the poor servers because they bear the brunt of poor management as they try to placate frustrated customers. Red Robin, I say... Get more staff! Decrease your profit and increase your service levels because you have a fairly decent menu.

Business Hours of Red Robin Gourmet Burgers and Brews in Kamloops

SUNDAY
11AM TO 8PM
MONDAY
11AM TO 9PM
TUESDAY
11AM TO 9PM
WEDNESDAY
11AM TO 9PM
THURSDAY
11AM TO 9PM
FRIDAY
11AM TO 10PM
SATURDAY
11AM TO 10PM

PHONE & WEBPAGE

Red Robin Gourmet Burgers and Brews en Kamloops
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