Here you have all the feddbacks of real people like you who know the products and services of Williams Fresh Cafe (Catering) around Guelph area (Canada).
To this day the business gets a score of 4.1 over 5 and the rating is based on 127 reviews.
As you can read, its rating is really positive, and it is founded on a high number of feddbacks, so we can say that the score is very accurate. If people have bothered to rate when they've done well, it works.
As you know, we do not usually bother to put evaluations when these are good and we usually do it only if we have had a problem or incidence...
This Catering is classified in the category of Cafe.
The service and food are always quite decent here. It's a great location for meeting for work or personal. The tables are nicely spaced, not feeling crowded when at capacity.
Clean, bright, good seating. On the expensive side though!
Good, but my god does the clientele skew to the extremely old and white
Never been to Williams before. Great service! Everyone was very friendly. I sat down at my table and my food was pretty much brought out right away. I was very impressed. Food tasted absolutely amazing! My new favourite place for sure. Highly recommended!
Good prices, lots of options, great service. Clean! Parking everywhere.
My first choice in Guelph for Breakfast. Service is good and fast. Don’t forget to try their cheese cakes.
I watched as four employees each shrugged off responsibility for an order for a single hot chocolate, which took almost ten minutes to finally make it to me. There was no lineup, just a lacklustre and an entirely disinterested staff.
Excellent food and ambiance
Butter chicken was exceptional and so was the soup. Cherry cheesecake is a must. The place is huge and just loved the ambience. The owner is also a nice person. The food portion could have been a little better for the price. Nevertheless, a good place!
Had the bfast wrap, it was good and the coffee was great. The only thing was that the wrap was pre-made and was heated up enough.
Great place for coffee or food , the service is great and the staff are very friendly. I’ve been going to this Williams for 4 years now , it’s actually where I met my significant other 4 years ago :) We both still love this place
Clean seating and friendly staff, but all of the available sweets and cakes were still frozen at 7pm. The staff apologized for the lack of selection and the fact that they were just pulled from the freezer, but at 7pm? It's not like we came at an odd hour
Nice cafe... loving their Cobb salad!
Wonderful, nicely decorated coffee shop with friendly staff and a great selections of foods and beverages. The staff is friendly there. There is free Wi-FI there too. Please note that outside foods and beverages are not allowed inside their coffee shop as seen on the sign posted on the door. A popular hangout for university students and people of various ages, too!
A busy place to meet friends and business people. I often use this place to meet my clients.
Great food. Bad wifi. Definitely recommend the chicken samdwich with tomato soup. So creamy! They also jave a station to plug in your laptop.
It's okay. There isn't really anything special about Williams, they don't have exceptional food or the best atmosphere, but it's certainly not the worst. The staff are usually friendly when or if you interact with them ( as it's not table service ) I just feel everything about Williams is pretty generic, it's somewhere I would think of to bring my grandmother for an afternoon coffee, but not think to go there for anything else.
Good coffee and good food. Very slow service, especially at the cash where it seems disorganized and staff don't help each other out, thus leaving customers standing in line. Also the WiFi doesn't work. Try logging in and just keeps going around in circles with no reason. I've tried on my Nexus 5, my laptop and my wife's iPhone but we've never been able to log on. This is one of the reasons we visit a different cafe with working WiFi.
Love the chicken pesto panini sandwich. I'm a sucker for it everytime!
Always a positive experience. Great selection of food and beverages, a common place for people to study.
As a Guelph student, it became a tradition for me to visit this lovely cafe weekly. I usually went on Sundays around 9 am and routinely ordered the same meal: The Greens/Avocado/Quinoa bowl with Grilled Salmon added and the Mint/Chocolate Latte. If I could give these meals 6/5 stars, I definitely would! I have also tried their Breakfast bagels but always go back the bowl. It is very nutritious and tastes delicious, especially with the dressing. The prices are not cheap, but it is worth going once in a while. Their Wi-Fi is also adequate!
Great food, friendly staff, and amazing coffee!
Currently under construction so it's a little crowded atmosphere wise, but the staff were great as always.
Good coffee and baked goods.
Great coffee and snacks. Wifi is nice, too. A good place to meet with clients, or just get some work done.
Really like this place, highly recommended!
Quite and cozy.
Tastey food and beutifull place ...farindly staff...and fast sarvices
My favorite food and place
My husband & I got take out from here tonight and we were very dissapointed.. We ordered sweet potato fries with each of our sandwhich and it really looked like there was maybe 13 fries in each order and some parts looked rotten. Have prictures to prove it.. They were not worth the 5 dollars for each order of fries... This place is over priced!! We are very dissapointed with the food we got..
Ordered a veggie panini to go.. got a chicken pesto panini??? Couldn't take my order back because it was TO GO so I had already left before I noticed the error. I'm a vegetarian so I can't even eat it. Speed of service was fine.. would have been better if the order was correct.
Nice
Nice staff, friendly and busy. Coffee is pretty average, at least the stuff that's already brewed. I have had an Americano there that was good. The thing that earned only 2 stars is the abysmal assortment of stale baked goods foisted upon customers for inflated prices. Cookies, muffins, croissant - uniformly and invariably STALE. I can't say if they are baked on the premises nor moreover during which month they may have been made. Regardless, my advice is to avoid the disappointment and skip this establishment altogether.
Smacks of management issues. Food and prices are fair in quality but service always seems aloof; like they'd rather be doing something else. Of course they would, but there's little enthusiasm for service, they seem constantly stressed out, and it doesn't seem like personal issues.
Staff is always friendly, polite and helpful. Greeting always comes with a smile. Staff makes sure that you have everything you need. Food is yummy!
They don't have many drink options beyond coffee. Tea options are limited. Food is ok, but muffins are way too big.
WiFi is terrible! Food was good, service moderate.
If you are looking for place to work or study and stylish enough ..this us the place .Internet is fast more than 10Mbs download
Serve and food was great
Nice coffee stop
This is a local friendly cafe. Normally I go there and eat some food and drink a cop of coffee while playing backgammon with my friends. The prices are reasonable . All furnitures are comfortable. The atmosphere is attractive. I really enjoy this place so much and recommend it to all.
Great coffee. Good service. Clean restaurant.
Great food, fast service
Friendly, welcoming staff. Good food & presentation with fast service. Convenient location and it was clean. The temporary outdoor seating is a nice addition - hopefully they can keep that.
Great place for lunch
Good food but very loud and expensive
Good food, but I find the restaurant is often cold and noisy.
Great atmosphere, friendly staff and amazing food
A good place to meet although it can be loud. Their selection of treats and coffee and other beverages is excellent. Convenient access with lots of free parking and proximity to other stores and banking.
I like this place to spend an hour on a Saturday or Sunday afternoon but I rarely ever get to actually do that because every time I go, there’s never any seats and we end up leaving. So many of the big booths are often taken up by one person on a laptop which doesn’t seem fair for people who come in to actually enjoy a coffee and a conversation. I can’t count the amount of times this place has lost my business for that reason. Sometimes the booths do have a sign saying for more than two people, but I don’t think it’s actually enforced. They have good drinks and treats but I wish I could enjoy it more often.
Williams went through a rough period but with the latest owners, the food is fresh and well prepared, the owners and staff care and are courteous! Welcome back Williams! I missed you! ❣️
Very clean facility. Good service.
Instagram ID: anjav3 Food/Drinks: - Banana Pineapple smoothie is what first got me into drinking smoothies! It’s thick and delicious, no added sugar. Sometimes I ask for added protein in the smoothie which makes it great for after workouts. It’s a great portion size too and keeps you full for a couple hours - Williams Signature Coffee is the best fast food coffee out there! It’s very fresh, always piping hot and it’s good quality coffee - Their bowls are amazing and you can customize it yourself and add whatever you like to it. Their chicken is always cooked perfectly, and they add a fair amount of every ingredient in the bowls so every bite is full of every flavor - Their pizzas are very delicious and one of my favourite thin crust pizzas! So much flavor and keeps you very full for a long time - The choclatine and chocolate hazelnut croissants are my husband’s favourite snack to have along with coffee so it’s a great choice for the chocoholics out there Other Comments: - Tons of parking available as it’s located inside a plaza - Service is always nice and friendly - Tons of seating inside the café and multiple areas for charging laptops and cellphones so it’s a great place to study and get a delicious meal - Prices are reasonable for the quality and portion sizes that you get - The menu changes every so often so you always get a chance to try something new Instagram ID: anjav3
Good service and excellent food and beverages. They deliver everything to your table while masked if you stay in the establishment.
Great place for a lunch , prices are good along with the service.
Experienced staff make difference in good way
Very relaxing atmosphere. Love the hot chocolate☕ ; great for a sunny winter day☃????
Great for meeting people. Great variety. A little pricey.
Expensive William's Red velvet cake for the price $7.99, dry dry and not good taste. I did complain, but they just said sorry about that.
They stop serving some food items too early
Good vibe, lots of energy. Decent food at a decent price. Not the best coffe considering the name, but much more to offer than just coffee.
Great food ......and great service to. ????????????????
Had a chai tea latte. So delicious but certainly over priced. Paid over $6.
What a lovely place, good food and service and atmosphere, definitely hope to go back
I paid $6 for a tea with some milk... more expensive than STARBUCKS LOL The service is sub-par, the food is like McDonald's, for example the Eggs are for sure cooked in a plastic bowl in a microwave. It's not quality food so why are the prices like a restaurant? I think it's an ok atmosphere, but the WiFi is unpredictable & rarely works, and the food and beverage's are mediocre. ***EDIT: I really appreciate being sent a survey here to share my ideas in more detail. I think that's a GREAT sign of having the motivation to get better. I will give 1 extra star for this and give them another try and get back!
This place has become our go-to place for either a meal or just a coffee and dessert. The staff here are terrific! Always friendly, always helpful.
We went here for a lunch. We had a salad (california + chicken) and a sandwich (wasabi tuna melt). The seats were nice and the atmosphere was good. When it's busy it can be a little noisy (echo) though. The salad tasted really good and the sandwich as well. Still, we thought the portion size of the sandwich was quit small. We expected to get at least 2 slices of bread. Our overall experience is still fine!
It took about half an hour for us to get our food, messed up order, and some of the food was cold. The staff also was not too apologetic. The food still tasted really good, and have excellent coffee / hot beverages.
I enjoy studying here at times since they have a lot of tables and large windows. However the wifi disconnects often. I like the cakes they serve but most of their menu items are overpriced. I had sweet potato fries for $8 once and there were less than 10 pieces
Nice place, full of live but quiet, good desserts and great coffee!
A nice spot to grab a coffee or tea. The size of the drinks is generous. And the service was prompt and courteous.
Great customer service. I left my wallet in the store and received a message from one of the staff telling me that it was placed in the back office once I realized it was missing. I went in the next day and the staff not only found my wallet, however since the process took some time, I was offered a complimentary drink as well. Very impressed with the service and would definitely recommend.
Healthy sandwiches options
Disappointing. It seems to be under new management. The cups and utensils were not clear and the deserts were lack lustre. We won't be back for awhile. Pricy.
I love the coffee and the atmosphere. It is great for studying and getting work done if you are a freelancer or a student.It seems to be a hang out for the retired crowd too.
Their coffee is so much better than the stuff sold at the hockey player place. And the treats too!
Good coffee. Adapted well to covid protocols. Friendly staff.
Visiting Guelph we stopped here for lunch - we ordered the Williams Power Bowl and the Mango Chipotle Chicken - we were one of the few customers in there yet they forgot to put the chicken in the Mango Chicken and used frozen vegetables. Mediocre food prepared by someone who wasn't paying attention. Not recommended.
Good coffee! Comfortable seating. Yummy desserts & good choices of main dishes.
Great coffee, wonderful food, affordable pricing, and an inviting atmosphere.
This place is perfect to talk and drink coffee.
A must visit! Good food n vibes ✌️????
I heard there was a Covid-19 outbreak in this cafe and they refused to shut down. Not a good look
Overall quality of the food was good. But for $ 101.00 dollars there should have been enough food to feed 6 as advertised. Main entree really is for one person. For the price a big disappointment. In the end I paid 140.00 to have it delivered. Kids were still hungry.
I like this place!
Great coffee, good selection of food and nice atmosphere
Pricey but good.
Great selection of quality meat, cheese, bakery and a ton of other stuff.
Very tasty and great ambience. We got there early on Saturday, so the place was nearly empty, but by 9:30 it was busy! Check out the tasty looking Blueberry Waffle plate... yummy...right?
Best place to vist Awsm food and service Lots of cake choices will try all , caramel brownies cheesecake ????????
Nice cake selection. Staff is friendly
Gluten in the the coffee...
Great place to study
Excellent customer service Best ambience
The food and the coffee are good, but the service is absolutely terrible.
Everything is mediocre. Rsther noisy place. Counter staff is nice and friendly. I LIVE THE COFFEE!!!
Nice fresh atmosphere, yet could update and clean the men's bathroom.
This chain makes great beverages, but you get what you pay for (upscale coffee shop). This location is very busy with students and limited seating, but service was good.
I've been here twice (first time was a few weeks ago) since moving to the area and both times ive been disappointed. I do not think the food or the coffee tastes as good as other Williams resturants. In particular, today the avocado in my sandwich was not even close to being ripe. It was rubbery and required a knife to cut through. The staff responded when asked about it and were apologetic. However, I've cut many avocados myself and it's really easy to tell when one isn't ripe (especially to the point of it being rubbery...), so why did it go on the sandwich in the first place? The Wi-Fi disconnected on me multiple times, sometimes only lasting a minute between, but I guess it's free so can't really complain about there. There are power outlets though which is something many cafes lack.
I love this place for breakfast or lunch.... Good coffee!
The food is good and I like the business model but the service leaves something to be desired. Second visit: A 25 year old South Asian man helped us. He seemed to really care that our experience was pleasant.
Cashier clerk was super friendly and nice. Ordered a blueberry muffin to go and upon eating it I noticed a number of the blueberries were frozen cold and hard. Was a bit disappointing on that part
Good service and nice tea but they still use plastic straws....
Amazing breakfast and service
Cozy place with friendly ppl
First time customer. I was very pleased. Coffee was very good. Great selection of soups and such.
Excellent meal. It tastes as good as it looks. Really high class feel to the place too.
Beautiful place, friendly staff, super clean, great food and excellent customer service. We’ll definitely visit again.
Great food, refreshing drinks. Enjoyed the service.
This place have very good environment and I like to spend 1/2 an hour to have a coffee there. The cappuccino usually is great but last time I visited wasn't so good. Wasn't hot enough and I think was made long before I ordered. The other things in this location is that they start to ask for a tip before to pay the bill. This to me is rip off because I pay almost $5.00 for a cappuccino and because someone need 20 seconds to bring it to the table I have to pay more ... . I'm not happy this time. I fill bad that didn't give a tip. The place is very busy and I think the owner have to pay enough without ask me to help the employees. If is like that next time I'll find another place to have my cappuccino or espresso.
Love their salads!
The steamer was broken, limiting my hot drink order to coffee, Americano or tea. On top of this, I asked for a to go coffee and waited 15 minutes before going up to the counter and having them make it on the spot after my prompt. Absolutely horrid standard of service.
Good chicken pesto sandwich
The customer service is so bad .. the worker are so rude with talking with people. I went to pickup and order order payed for... I had to wait 20 more min over the time that it should be ready... the Indian tall guy was racist to me and when I tried to explain that the food should be ready 20 min ago he started to swear at me in very rude way ... at the end whe the food was ready he threw it on my face in disrespectful way.... I really think the cafe need to work more about their staff ... I I was expecting at least to be served in a respectful way
Williams is a great place to get work done in town. there food is sometimes inspired by middle eastern foods, such as Shwarma meat and curry. there WiFi is very good for a cafe and there service is pulled into a very interesting system for getting your food, which involves paying up front and then giving you a sign so that the waiter can find your table. i suggest the quesadilla, which is incredibly full of flavor with chicken, cheese and salsa. if you need to get your paper done, i suggest grabbing a coffee at williams and grinding it out!
Better quality and service than Tim Hortons at a similar price point
Love to visit this place. The food was absolutely wonderful, from preparation to presentation, very pleasing. Maintains very high hygiene and cleanliness. Very well trained and helpfull staff..thank you
Never seem to have Gluten free ..came herehto meet someone, but they're closing an hour early
Good place to go and hang out for a couple of hr with friends to chat, coffee is fine but got some good cakes
I always have excellent service and delicious food here.
Very pleasant place with friendly atmosphere, nice staff and humongous food portions :)
Great service and spacious restaurant
Come here all the time and everyone is really nice!
Great food
This is a student-run cafe. Went for a cake and tea. Unfortunately the second time in a row I get over frozen not fresh cake for 6.25 CAD. The atmosphere is nice but cakes are no good anymore. Perhaps other food offerings are better but not desserts in my latest experience. Servers need a better training and care handling food. The cake you see on the display is not what you would actually get as they cut your peace from another, often frozen cake. My cake was broken into 2 pieces (probably because it was too frozen) and still served. No feel of esthetics or service quality from there server's part. Internet is of moderate quality here with 0.7 Kbits/s down and 0.5 Kbits/s up from Bell (OK for a Skype audio call but not for intensive photo upload). In summary a compete disappointment and waste of my money. Will only drink coffee or tea next time to save nerves and money.
It's a coffee shop. Nough said
Great atmosphere, good studying place. They even have outlets under the tables!
This Willam’s is amazing, the table service is fast, the coffee is probably the best chain coffee I’ve had, the food is awesome. It’s a great place to have lunch at with your friends, lots of sunlight. The only thing I miss is their sweet potatoes fries.
Great food and management. love this place.
Very kind staff members, and they have exellent drink menus. I haven't tried bakery & food menus yet, but they also seem delicious. Will come back for sure!
Had the quiche and it was obvious it was not made on site. The cheesecake was a little dry. Service was good however
Very busy on Sunday. Waited for an hour for breakfast and waffle! Excellent food, but not enough staff in the kitchen!
Love this place!
The food was pretty good, the service was kinda slow, but lots of options to choose from!
Williams has recently had a change in management and the quality of their food is excellent! I stop in frequently for their coffee, which is arguably one of the best brews in town. The Williams team is always friendly and works to make sure their customers are happy and always satisfied. I'm glad they are so conveniently located so I can visit them often!
Refused tap water at William’s Fresh Cafe. I said I would pay for the cup, yet they still refused due to a “head office policy”. I did not want to buy another plastic bottle of water. Maybe there should be another option that’s not plastic bottles of water, especially in a university town. Just doesn’t make sense to me.
Used to go more often before renovation, it's ok now. Customer service not good at all. Update: I just went there with my family. Ordered funky monkey. The waffle was very thick. The centre was doughy (almost uncooked). Still disappointed. The positive side was the ice cream (both vanilla and chocolate).
When I was in high school, my go-to for studying and completing work. It is a nice, quiet environment and super clean. Plus amazing drinks and good tasting food!
Agree the wifi at this location had issues. It's great to see the location upgraded their wifi, per staff "they upgraded to 100 + users". I was on it for 30 min, it was fast, did not disconnect. Staff was friendly. I came back after a year. The place looked nice. I had a rice box with chicken and a coffee to drink. It came out fast, considering it was busy. My friend ordered a salad and a soup. We liked the service. Place was clean and staff was organized. There was a person in front of us who was complaining to the staff or a manager. We thought the staff or a manager did a good job in defusing the problem. We were impressed. But then we heard the same person talk to her friend, as they were sitting beside us in next booth, how they scammed and got a free stuff from the manager. It is so shameful that people can drop to this level, making a good business look bad. I gave this place 5 star because we were happy with everything. We recommend this place. We will come back. Good job Williams!
I stop by here a couple of times a month to meet with friends. There's usually at least half a dozen of us so we're usually tight for space if the cafe is busy. It can be frustrating when 8 of us are spread over a couple of tables not next to each other, while two single people take up two four-seater tables together near the door. The coffee is good, the food is great, and the service is excellent. Friendly register staff, bussing is quick and with a smile, and the servers always ask if there's anything else that can help with. Value is good - it's decently priced for an average coffee joint but this is smarter, cleaner, friendlier, and serves better dishes than average, so I'd highly recommend Williams for a coffee and snack with friends. Try their Chunky Monkey waffle if you are hungry. It's huge, and very tasty.
Always go for coffee, breakfast and meet with friends. I always like the food I order but it can be pricey. This location is usually busy but I still like to do work here.
Great place ! nice people
Dont apply there!
It was my 1st time at Williams Fresh Cafe, this is one of my wife's favorite places. I ordered the BLT & Avocado and it was delicious and very fresh. I will definitely come back to try other options on their menu.
Pastries are so-so
Delightful. Excellent coffee, baked goods, and an interesting lunch menu.
Casual place with reasonable prices and great food. Lots of people using their computers, obviously student friendly.
During exam time, packed with UofG students. Other than that, its a generally quiet café with excellent food and drinks to choose from. Prices aren't bad, but they are higher than average. Food is fresh, drinks are smooth, and the decor is grate. It's an awesome place.
Nice atmosphere
Popped by to see if anything has changed. It hasn’t, new management is poor. Good food; horrifically poor work flow/management, the staff didn't help each other or communicate. This led to long wait times spent watching a group of individuals flail about instead of a team fulfilling orders.
Awesome customer service and food.
Went to this cafe with my wife for lunch. The menu options are great. Food and service was excellent. This seems like a busy place. Highly recommend this place.
The best soups and sandwiches in GUELPH, always fresh. Customer service is Superb. Highly recommend.
No starbucks. Went across the street after for a booster. But they try
Tasty, healthy, affordable meals! Clean eating area, lovely staff.
Friendly counter staff and food was good. Much better alternative for a fast breakfast than say McDonald's or Tim Hortons from a quality stand point.
This place use to be good about 10 years ago. Now, you pay for priced so-so food. I ordered small cappuccino and a chicken quesadilla that cost $18!! And my quesadilla literally only had cheese and chicken on it.
Great place to pass some time or have a coffee with a friend. I like the London Fog with almond milk.
Friendly service, and they dont mind when 10-15 of us come in mostly at once to write. Standard food with a friendly smile
Excellent food, Staff was very welcoming & the Cafe was very clean.
Bit loud in there, not overall good experience
The best cafe i have ever visited with good quality food I suggest everyone to visit this cafe ..
The tuna melt had brown soggy lettuce on it and the tuna was super dry, no mayo or anything. The corned beef sandwich was $12 for a few slices of deli meat and some mustard. No cheese. No pickles. Just meat and mustard. It looked like something I would get at a gas station not something I ordered from a restaurant. $25 for two sandwiches, no drink or side included, is a bit much.
Had the worst experience here yesterday, came here to eat after a long trip and the order was completely wrong. I don’t know how the girl taking my order heard sandwhich when I ordered a red pepper soup?? Most unappetizing lunch and the garlic bread I got as sides were soggy for some reason… also went to waste.
Well adapted to meet COVID protocols - Good food - Patio in parking lot is a nice addition
There is always a long line up to order but the coffee is worth the wait. Food is mediocre but they have awesome waffles. Favorite coffee shop in Guelph.
This place is nothing but a study hall for students! I have had to leave a couple of times due to no seats. Students are there with a drink between 2 people or nothing at all. 1 person actually lying down with cell phone in hand! You guys need to have time limits or certain seats for students. Your'e losing business guys wake up!!!!!!Love the coffee & baked goods!
Chicken pesto panini was quite good. Friendly, quick service. Good atmosphere.
Best cafe ever????
Great coffee shop. Good food. Broad spectrum menu. Great peanut butter cookies! Prices seem a bit high on food for cafe style eating.
Good coffee but food could be better
As a museum and historical site, the property has been open to the public since 1910, and provides a rare look at Bell's first Canadian home, complete with authentic Bell family artifacts.The docents are knowledgable and friendly and a small gift shop is also on the site. Compared to the Bell site in Baddeck, visitors are actually able to tour an actual Bell home, which makes this visit especially meaningful
While I was gonna grab a coffee, there was a patio blocking off the only handicapped parking spot in the plaza so I went elsewhere that has accessibility.
I honestly don't come here to eat since there are so many better other places. However, I get my coffee from them every single morning. In terms of quality, it is mediocre and doesn't really match the premium price that we pay for. Service is not very friendly and let's not talk about their slowest service ever. Every morning it take me 2 minutes to get there and 10 minutes to get a small coffee.
The place serves good food..staff is really cooperative nd provide great service..
Great food ???????? Excellent management. Service is good food is fresh....
Great place to have brunch, meet up with friends, or get some reading done. Has a nice vibe
Great place????????????????????????
This is the best williams i have ever been too. I say it's the best because the service is incredible as i have never seen all employees carry a smile while serving their customers. the people working here are polite and considerate and even though they were closed, they still served me. Also the food is amazing!!!
Great management, food is excellent Chicken pesto is really great ????
Love Williams Fresh Cafe.... This place is super busy.... Besides great food it has awesome customer service.
Great ambience , lovely place , must pay a visit if you are looking for great food and for a casual catchup with friends. ????
One of the best breakfast place in Guelph
Very friendly and professional staff. Great service and food.
Very friendly atmosphere. They messed up my coffee order but cheerfully fixed it!
The seating and WiFi are pretty great for studying but because it’s near a shopping hub, you’ll get all sorts, including all the potentially annoying people. The business people can get dominant and loud. It can be like the mall itself with men forcing smiles on young woman and causing discomfort. It’s best to pick a time when it’s quieter or just carry on to better study spaces.
Really a good place.. must visit place..
Very good coffee/espresso. European standard. The cakes and sandwiches looked delicious. Very clean. Friendly personnel.
Lots of options for quick meals or to sit down and enjoy. Food excellent and staff pleasant.
Actually went to marble slab
Good food, great ambiance!
Really poor food service. since the buy out / takeover. The food is now cold, the portions are smaller (half as much - same priced garlic bread) and generally higher prices - gotta pay for that investment somehow ! I've stopped visiting. A real pity, it used to be well priced, good service, & reasonable portions. No more. Oh, and the WiFi is awful, better to use LTE.
wow. the MOST disgusting bathroom ive ever seen. makes me wonder how clean the kitchen is.
Best waffles ever
You can always count on amazing food and splendid service.
Very impressed by the excellent customer service there.
It's such a nice, casual place with quite a few menu options. It has free wifi! Would totally recommend their hot chocolate or freshly brewed ice tea!
The team of williams are very co oprative and make their customer happy
Went here for the first time today, purchased a grilled cheese which comes with coleslaw and a pickle spear. Got home and order was incomplete called the store spoke with an unknown representative as apparently the manager was not available. Rep didn't apologize but kept on saying I'll let them know for next time..that's the best you got? Sorry, to have placed such a difficult order. Thanks for my first and worst experience at Williams..lost a customer on his first visit.
Comfortable environment with respectable staff.
I was there with a friend Saturday night January 27, 2018. We ordered our drinks and then the waitress came and told me their blender is not working so I can't get my cold drink. I asked for a cappuccino and they brought it a few minutes later but forgot my friends drink. He went to the counter and said oh sorry we FORGOT. Then one waitress comes to us and tells us it's closing time and literally takes my cup OUT OF MY HAND!!! Who does that?? How rude and very unprofessional, and she did it with a pathetic attitude as well. She seriously needs extensive customer service training. I didn't want to cause a stir so I did not say a word to her. But certainly not coming back here again!!! The 1 star is way too generous.
My favourite regular coffee.
Great Service, right portioning and the best part is it is FRESH. I conduct all my business meetings at Williams because they are casual and spacious. My favourite one is on Brant Street Burlington, but this Guelph location impressed me a lot as well. Seems like they are doing great as this place is always packed. I definitely recommend it to all especially if you are looking for fresh, reasonably priced meal with courteous customer service.
A great place to meet friends
Really convenient to meet clients or customers. Free wifi.
DO NOT ORDER FROM THEM, UNLESS YOU WANT TO BE 100% RIPPED OFF. I honestly never write bad reviews but my experience was shockingly terrible. The meal came only half filled in unreasonably small containers - soup in a half-sized gravy container. Mac and Cheese totalled less than half a cup of cooked noodles. It was a COMPLETE RIP OFF. The restaurant did not care. When I said it did not look like the pictures, their answer was that "these photos are from dine in only" I honestly feel robbed :( There are much better places worthy and needing support in these tough times. Order elsewhere.
Great place. Customer service is very fast and friendly❤️❤️
Great service, delicious food!
Rude Indian staff, won’t be coming back.
Awesome. Great cap. Good froth. Clean bright and busy ????
I really love Williams, I just wish they we're still on skip the dishes. Their smoothies are really good!
Has a good variety of food to choose from. Tasty too! Have been back numerous times.
Got a coffee and muffin to have there. Service and surroundings were good.
Great service and good coffee.
Cafe is at a great location , close to guelp uni and the staff is really professional.
The smoothie was delicious. Italian soda wasnt very carbonated. However, the customer service here is outstanding. The kind employee took the time to call me after reading my ubereats notes to ensure that there were no misunderstandings. I appreciate that in today's digital age. Everything is online. Was nice for him to take the extra time to make sure there were no issues with the order.
Great atmosphere, amazing staff and surprisingly our favorite breakfast/brunch venue in Guelph! Clean fresh food and service is exceptional for a "cafeteria style" restaurant.
Great food and service.
Great food especially the cheesecake!
So rude staff
Awful awful customer service. The manager approached me and told me I had to move to a smaller table after I had been at the location for close to 30 minutes. I came to William's to use the table space. No offer to help me move my food or drinks while my laptop was out. When I said I need the space he point to a 2 or more person sign and just walked away. Worst customer service I have ever received in a coffee shop.
Clean,well presented and fast service
The place has lost its charm that it once had, still has good coffee though
Not fast
Only stopped in for a quick breakfast. The table service was much faster than expected and the breakfast bagels were very good. The hazelnut ice coffee was prepared to specification and above average. The place is larger inside than it appeared from without. It was busy on a Sunday morning but neither overly loud or crowded. All the servers were polite and efficient. I intend to return and explore more menu items.
Good food Good choices. Whole food. Not processed
The customer service at this restaurant was horrible. My friends and I were treated with disrespect by the employee bringing us our food. She chose to embarrass us in front of the entire restaurant simply because they had given us an extra drink by accident, suggesting we had taken it on purpose, when in reality we had left the drink aside to give back to them when they brought the rest of our order. However she blamed us, and hurried off before we could explain and give it back. Just a bad way to handle the situation. Williams is a great Cafe, but I won't be going back to this location.
Nice environment food is super overpriced but decent drinks
Great food. High prices. Not fast food
This Williams was not up to the standards of other Williams I have been to. The bathroom was rundown and dirty and I think the entire place could use a good cleaning. It was mostly empty when I went in and there were dirty plates all over empty tables and they stayed that way through most of my time there. I was on my own and apparently that meant I had to sit at a small dirty table (there were no available small tables that weren't dirty) because all of the booths were "reserved for 2 or more people." I would completely understand this during busy times but the cafe was empty and I'm quite sure that my meal and latte cost more than the two small coffees the people sitting in a booth were drinking. I don't know if a lot of these things are because this location is near a university but I wont be back.
Very nice café, loved the food. The wait staff were very efficient and the store was very clean. Good covid protocols in place and it wasn't too busy. Will be back!
Was there this morning and ordered the Bagel with egg, spinach, avocado, and bacon. I asked for the bacon to be extra crispy. What I ended up receiving was the greasiest breakfast bagel that I have ever had. The bacon was completely undercooked and dripping with grease, which made the rest of the ingredients really greasy. While the actual bagel was delicious, even the top of it was covered in grease. Service was good and friendly. I don't know if I will return..... .
A bit pricy
Desserts and hot chocolate are very good.
Came to Williams on a Sunday morning with a team full of hungover university students. I couldn’t have asked for a better meal. All 6 of us were very impressed, putting special emphasis on the salads and breakfast wraps. If you need energy to bounce back from a long night, Williams is the place to go
Loved it. Breakfast for dinner, yes please!
Great coffee with great service!
Sensitive to dietary restrictions.
Good service. Coffee was also well brewed. A cozy and busy location. Many University of Guelph students. Not that there is anything wrong with that.
Sells you coffee before they tell you thier closing early for no apparent reason. This has happened on 2 other ocassions. Drove out here the other day and it was closed but the sign said open. Will not return
????????
Clean, simple and a good environment
Nice food, coffee, and atmosphere. Slowest service ever
Great food..!! Excellent management. Service is good food is fresh. A Must visit..!!
We walked in as a group of 5 and we're waiting for 3 more. The manager comes and yells at us asking us who we're waiting for. The place was dirty and the service was a zero so we walked out. Save your time and money and don't waste your time at this rat infested hole. Hire a better manager.
Great service but every time we come we get told they are closing early. If the website says 830 why do u ask people to leave at 730 with no reason
I enjoy the atmosphere of Williams but their washrooms are disgusting. Toilets were so dirty-there was poop on the floor in one washroom and smears in the toilet in the other. I don't understand how the front of the restaurant can look great and the bathrooms be so gross. I am not planning on going back.
Great coffee. Checking in with COVID passports was easy and well organized. Very respectful and felt safe.
Coffee is pretty good
Always fresh, and nice staff
The reason it's packed is that there are very few options anywhere nearby. The food is mediocre and staff seem unable to serve coffee. On two separate occasions I ordered an espresso. The first espresso was mediocre, but served in an enormous soup bowl. The second time, as I was ordering, the cashier asked if what I actually wanted was an americano, and I insisted that I wanted an espresso. When I was finally served, of course the waitress brought (what I assume was) an americano. If you can't serve espresso, that's fine - don't put it on the menu.
Honestly way over priced for what you get. The food is not bad, but to get a small latte and a sandwich I spent 16 dollars. Seems too steep for me!
Love this place, friendly staff, clean area great food
Wonderful food and quick service
A great spot for a work meeting. Coffee and great food for a productive meeting..
Worst place to have food atleast the breakfast. Ordered classic breakfast and couple of panini sandwiches for my daughter and wife. Absolute disaster. Only item which looked was eggs cooked in microwave. Toast was like melba toast so hard. Sausage was completely dry and bacon crispy to the extent I could not pick up as it would crumble. Panini sandwiches by the looks on my daughter and wife said everything that it was a bad choice of place to eat. If you are for free wifi and sugary drinks they serve then this is your place. I will never go back, same for my wife and daughter.
Great Coffee and treats,food..
The food was very good and the place is clean also great seating area and amazing colour combination And friendly staff overall great place for family outing
Delicious food and cozy atmosphere. I love this cafe.
Horrible customer service. Waited 5 minutes to get served at the til to order while 3 people stood around. Nobody even said sorry for the delay or we will be with you in a second. Didnt even ask if we wanted our brownie warmed up. Waited 15 minutes to get a hot chocolate - didn't even take our sign away. Employees need retraining.
Food is good, prices are ok. Biggest problem is that wifi is spotty at best. Lots of business happens in there and most of those clients go to William's for the coffee AND the wifi. Fix your wifi please!
Good coffee. Good Food. Classy. Popular. Neat and Tidy. Good Wifi service.
Over the past few months, Kulwinder, the owner of this lovely coffee shop allowed me to display my artwork. I received wonderful feedback and cannot thank him enough for the opportunity. The service is always great and the food fresh along with prompt service. As a local artist, I cannot thank him enough for the opportunity!
No
Good coffee. Reasonable prices.
Love the place but weekday breakfast plate was not as good as the weekend. Excellent breakfast waffle with good deal of fruit in season.
Service, quick, friendly and food was good and priced right