Here we offer you all the feddbacks of real people who used the services of Firehouse Subs Guelph (Catering) in Guelph area (Canada).
At the moment the firm has a score of 4.5 over 5 and the score has been based on 127 reviews.
You must have seen that it reaches an reviews average is basically the best one, and it's based on a very large number of reviews, so we may be quite sure that the valuation is quite faithful. If people have bothered to evaluate when they've done well, it works.
As you know, we don't usually bother to place evaluations when they are correct and we usually do it only if we've had a problem or incidence...
This Catering belongs to the category of Sandwich shop.
Firehouse subs are quality, the meat is flavourful and plentiful. Produce looks good as well. The people crafting subs do it with care and the order taker was pleasant. All in all I would continue to go here for subs
Fresh and delicious. Wish there was won in southwestern Ontario.
Level 10 spicy sauce - yummy
Friendly staff, awesome food, fun experience!
Not a supwr ran of the steamed meat but tasty nevertheless
Excellent food Excellent Service!
this is a pretty nice place the subs are rlly good better than subway
Amazing, food quality is out of this world. Prices are slightly higher than competitors, but well worth it.
Good concept but I prefer taste rather than concept. I ordered Newyork Steamer and it says Brisket and smoked meet. I didn't see brisket in it, just average quality smoked meat. And sauce is not enough. I just wanted to write down here because just a sandwich is $15 and you have to wait like the homemade stuff.
Don't order the corned beef, it's all fat, not much corned beef.
Great food just 18$ for a sub and a bag of chips was a bit hard to stomach
Hands down the best subs I have ever had! The Smokehouse Beef and Cheddar Brisket and the Turkey Bacon Ranch Sub are AMAZING!
Best sub I have had anywhere. Generous toppings. Blows away Subway. Or should I say burns them down.
Epic edibles!
Best subs around! Cant go back to subway. The meatball sub and turkey bacon club are amazing. Very clean, friendly staff... I even loved the surprise pickle under my sandwich. Will definately be back.
Best subs by far!
Great sandwiches, but they changed the way you can order online and it’s super frustrating. They make you pay online now instead of an in store option and then no payment card will work! They also erase your cart when you go to add another sandwich… so bizarre.
Great service and great food
Absolutely amazing subs! Great customer service and reasonably-priced.
Great food and service. Pricing is more than other sub restaurant but value based on quantity of products on your sub out weighs all others.
This place is great and friendly and everything thing looks clean way better then subway ????
Amazing! One of my go tos on SkipTheDishes!
Absolutely amazing food and extremely friendly staff. Highly recommend it. Best sandwich place in the area.
Awesome subs, they do not skimp on the toppings! We really enjoy the brisket as well as the club. We have never had a bad meal here, well worth the price. They can get busy sometimes...so ordering ahead is a good idea.
Dinner
Good quality meats. Tasty. Pricier than other sub joints. M wife liked it more than me. But a decent meal.
Great subs, workers... well.
I like sandwich here.ordering was simple.staff was supportive.i liked bread also and sauces were awesome. I ordered veg.sub
Subs are good but small and expensive.
The positive: quality ingredients, great take-out containers. The negative: pricey, go when it's not busy for a great sandwich - go when it is busy for an average sandwich that is just ingredients haphazardly thrown in a bun (on par with lower priced options).
Absolutely tasty subs....warm and nice customer service
Sex on a bun. Great service, great food. 100/10
Delicious subs and awesome hot sauce selection!
Great subs, full of toppings and really filling!
They have better subs than any other Sub shop. Prove me wrong.
Always fresh and delicious
Great find that's 5 min from the aberfoyle antique market. Veggie option off the menu. A cross between Subway and Quiznos with better ingredients. Friendly staff and clean environment
Great sub spot. Better than Subway. Worth a try.
Great sandwiches made fresh to order! They also have a coke remix machine!
I don't think I've ever been dissapointed in any firehouse subs location, they are the best ! This one is great if you have a picky family lol
Great sub and great service. Friendly people made it a place to come back to.
Like a luxury sub from subway! Good service and good food.
I ordered one of their "light" subs, which was lighter on calories but not on flavour. The smoked turkey actually tastes smoked and the spicy mustard complimented it nicely. The side pickle was pretty tasty too. Great price for the excellent quality of food.
A little bit pricey tho they have lowered it but they are amazing subs
Good eats
We had a great dinner at the Guelph location last night. The staff were friendly and helpful. The service was fast and efficient. We will definitely go back.
Can never go back to other sub restaurants now. The meat is just tastier. I even get my sub with no sauce to really taste the yummy components.
Best subs ever
Fun atmosphere.
So delicious. The beef brisket is amazing. Couldn't recommend more highly.
Went in at 8:55pm thinking they closed at 10pm - but they closed at 9pm. I apologize for doing that. Both subs were awesome.
Delicious. Not particularly healthy but very much worth it.
We were quite happy to try this new sandwich shop in Guelph. Found the subs to be very tasty. They have two sizes - and the smaller one is just right for me. There are several tables in the restaurant which were being cleaned off while we were there. Everything appeared clean and of course it was all brand new. We will definitely eat here again.
Firehouse Subs are delicious and meaty. The price is correspondingly high though, especially compared to other quick in-and-out sandwich shops.
Decent subs
I really like the hook and ladder sandwich My daughter enjoys the vegetarian options I like the idea that every location accepts donations for local fire.... mind you I am not sure how much of the money a patron's top up goes to charity that is not clear when the cashier asks you if you would like to contribute...
Love this place
No other sub compares. A dollar or two more then other sub franchises, but definitely get what you pay for. Quality and great portions, always so fresh. Your eyes and stomach will thank you
A little pricey, but the sub was awesome. I just got the basic one, and I wasn't expecting much. Exceeded expectations
So yummy :). Very kind staff. Make sure to donate!
Pricy and tasty
Take out
Delicious subs but the service is a little slow.
Favourite sub place. Awesome stuff.
What's subway?
Great subs with fresh ingredients. Always love eating here!
My favorite sub place!
LOVED LOVED LOVED IT! Amazing and knowledgable staff, took their time with us. Food came quick, hot, fresh and ready. Found my new weekly spot!
Went there yesterday for dinner, Great customer service on the cashier. We were the only ones in the store, and the workers were preparing skip the disher and uber eats order first, The food was good,
Subs are always delicious, first responders get free drinks and the decor is really cool. I like that they donate a lot of money locally to great causes (first responders)
Disappointed tonight. Didn't follow clear instructions, and was very overcharged for the lack of mushrooms I received on my Blt. Four to be exact. Not worth the 2 extra dollars. I am still giving 4 stars because I understand things happen and maybe it was an off night. I just believe all feedback is good feedback .
The food was quite good. Certainly better than other sub chains that I've tried before. However it took a very long time for my sub to be ready (~20 minutes after placing the order) and it was also really expensive.
Awesome subs, can't compare to the usual sub shops. Very good!
Boy these are the best subs around! I could not believe a sub could taste so authentic and real. This makes subway look like peas, this is the real deal and worth every dime! Great, friendly service. Hot, fresh subs!
Food is good but asked for extra pickles and recieved zero in my order
Although this location is a bit far from work and home, I still find myself at this place very often. I really enjoy the spicy meatball sub but there are many great options there. Staff is always friendly and polite. Expect a little bit of a wait for a fresh made to order sandwich. See you soon!
Great service and food.
Expensive but worth every penny. Always fresh and huge portions.
Clean. Great staff. Great food.
Awesome food. Minus one star for high prices
Great food but quite expensive for a sub
Really Good Sub
recently moved to Guelph, ordered 2 Subs Wife and I think they were Great??
Delicious food, but super slow service. Staff don't really seem to be focused, nor did they seem to care about timing. It seemed like only one employee was actually working, while the others were just messing around. It shouldn't take 15 to 20 minutes for a single sandwich.
Great subs, good atmosphere. Takes a bit longer than a typical sub shop to get your food (worth the wait). It's likely a bit too loud for more mature customers.
Best sub sandwich I ever had...been back 3 times so far and planning on returning many more times. Look out Subway! ????
Great place and great food
Best italian sub i have had.
Really good consistent food. Friendly staff.
Extremely good food. Everything was correct and it tasted delicious. I come here often and am always satisfied. Great costumer service and would always recommend. Keep up the great work
Best meatball sub anywhere! Meatballs and sauce taste like they were made by a little old Italian lady and real provolone cheese.
Great sub .not like others. Sooo yummy ????. Great service ????. South end Guelph.
This pace makes *real* subs, 1000x better than Subway.
Love the Italian...mr.sub = c subway=b firehouse=A++++
This is THE BEST. Sub shop . they serve hot subs and not to mention when you eat here you are supporting firefighters.. They save people every day the least we could do is round up to the nearest dollar to ensure they have all the best equipment and are able to take the right safety percausions while saving others. The.most delicious sub ever we had the hook and ladder. Few extra dollars compared to subways price but the quality you get i would pay 3X the normal price Yummm
Good food and clean establishment
My favorite sub shop by far fresh ingredients and great service
There is no sub restaurant like Firehouse Subs. Have you ever felt like the bigger chain restaurants leave out a bit of ingredients, lack flavor and character? Firehouse Subs is the answer. They will reinvigorate your love for sub sandwiches. Plus, they donate to local firehouses. What's not to love?
If you can stomach the price then they're the best subs in town
Great subs, good service unfortunately I had to wait when I got there and shouldn't have to with online timed order. Sub was accurate and not soggy due to well drained meat, Great job!!
Good subs, good service. A little pricey, but the quality is there. I'd go again.
I really enjoyed the subs. It's a refreshing change from other sub shops.
Awesome place to eat!!
Awesome hot place, if you don't think they got enough enthusiasm then tell them to step there game up, they will.
Love their subs. We are hooked. A bit more than other sub shops but worth the extra money.
Always delicious and fresh. Great setup to serve customers during covid as well.
A bit pricier than other sub places, but it's more than worth it. All other sub chains don't compare.
Never disappointed by this place. Can't find a better sub in town!
Absolutely delicious. I was sick of subs for a long time but checked this place out. It's a little bit more pricey but the taste is incredible. Location looks pretty neat as well
Food was good tried to pre-order at 805 and no answer when went to store at 845 no meatballs and was treated like a nuisance like food but service was lackluster from all other stores I visited good food though thanks
Excellent subs - great staff!
Great place and amazing serivce. Best subs ever!!!!
Amazing
Great food.
Great subs. Expensive but it's very much worth it
Great food but 20 minutes for a sub with 10 people in line yeah not a good look around this time for the people work there and customers. Reminder cv19
From recommendation from the staff I order the smokehouse beef & cheddar brisket and it was like symphony to my taste buds . I can never step into Subway again after tasting such quality ingredients only regret not ordering a large sub so I could enjoy more bites.
Very poor quality and over priced. Not worth it.
Nice and yummy food there, Meatball sub is good, and I really like it!
Amazing food!! It's a bit pricy but the quality is way better than any sub place I have ever been to. I always regret getting the large because I can't stop eating even when I'm full because it tastes so good. The cheddar brisket is the best one.
Best subs I've ever had... Hands down.. and they donate to good causes... And if you need buckets for something go there and buy them for $3 the donations go towards first responders and such... They're used pickle buckets..
The best subs you can get in town
big letdown compared to the one in mississauga. seemed to be students running it tonight. no where near the amount of meat on the club on a sub like in mississauga. forgot the pickles even after asking if we wanted them. so the two reasons i told my wife she would never go back to subway..piled high subs and a nice pickle..neither happened. flavour was still fine but not at the price
No pun its fire
Much better than your average subway
Bests subs ever
Good vegetarian sub with many different flavors!
Best subs, better than Subway ????
I like this place . They have amazing brisket sub.
The subs here are amazing and so fresh
Beef brisket sub is to die for. So good. Can't wait until i can dine in again.
A little pricey, but delicious!
Best sub place I've been to, little more cost wise than the competition but they give you more and it tastes a heckin lot better
Best subs of any fast food chain
Good subs. Unhealthy as hell but tasty.
Good subs and atmosphere. Much better than Subway
Amazing subs. Go buy one! This place puts subway and Quiznos to shame.
Very friendly and helpful very delicious love this place
Best suds
Great subs. Good service
Fantastic subs. Little pricey, but well worth the extra cost.
Excellent quality subs. I had the engineer and I'll be back for sure to try more.
A while agoni would have given this a 5 star but I have been alot and I will not go again now. The food is good as for any fire house subs but the other things are lacking. I had been about an hour before closing and all chairs were on top of the tables as they mopped the floors and people in the store I ended up going to Subway across the street Soni could sit down and eat as intended. Last week I returned I had to use the way and it was so bad it definitely had not been cleaned within a few days. In the back you could see from where you order one girl was prepping food and another right beside her counting money on the same counter! Money is very dirty and should never be in the same table as food that is how people can get sick. The manager was also there he was in the back as this was happening sitting down with his feet on the wall. As all of this happened they had a staff member keep taking his hat off and running his hands through his hair this happened multiple times. After doing this someone walked in and he took the order and also made the order never washing his hands. Through this entire time the manager did not say a word! Instead the manager got a pop and told them to send someone home when they show up and left. I was driving from Cambridge to Guelph to eat here but I definitely will not be back to this location. Edit: Firehouse replied here asking me to contact the owner about this review and I did through the email provided. I figured maybe he was actually concerned about what is happening in his store. My email was ignored and not replied to.
Good quality subs, but expensive. A medium sub is approximately $13.
Food was good, decently priced, not too crowded. Didn't seem as popular though! Hope they catch up.
Meatball sub tasted great, but I must say the service was lacking.....I was first in line and I waited 15mins to receive my order :(
Great subs!
A little expensive but very good quality. Good service too
Waited 20 mins for a meatball sub. I was 1 of 3 there and only one not to get my foos
Great sub alot better than subway
Great food and service. Really impressed.
Good food
Have had a few different subs off the menu and all very good but the meatball is by far my favorite!
Food is great but everytime I am here busy or not I am waiting 10+ minutes for one sandwich. The staff are always chitchatting and taking there sweet time, only come here if you have the time.
First time visit after hearing all the rave reviews. I figured I'd be hard to impress since the expectations were set so high. I was wrong. I may sound cliche, but this really was the best sub I've ever eaten. And I've had subs in New York, Philly and Montreal. Absolutely delicious. Yea, they cost more, but you won't mind. If you used the amount of meat you get from Subway as a measurement, these subs would be ten times thicker. Then add the fact that everything is fresh, perfectly seasoned, loaded with the right goodies and stacked on freshly baked bread, there's no comparison. You simply have to try it. It's spoiled me for all other sub shops. Friendly staff and great selection. Now, how do I talk them into opening up in Fergus?
Best subs ever
Your subs are the best ???? hope that the quality of your food does not go down now that you have been sold to restaurant brand
Best subs I have had ever
Huge selection of subs, much better than a subway
Fantastic food. Had it in the states for the first time and it still lives up to the hype I created for it. Highly recommended if you're looking for a quick bite. Plus you can support your city's first responders while you're at it.
Awesome subs, pricey but worth the money
Best subs ever
I'll never go back, staff was acting weird, not looking at us, or even explaining anything. Enjoy my $15, you'll never get it again!!
Great sandwich! Arguably the best sub... EVER!
Lose the "Welcome to firehouse" when people walk in. After working for 6-8 hours do you think your employees are going to be very excited every time someone walks in and say "welcome" with enthusiasm? It's actually kind of depressing, at least the time that I was there and when they said it to me and other customers. It's kind of weird and makes me uncomfortable, like as if i'm an annoyance to the staff since they're not actually enthused to see me. If it's a thing that corporate makes you do, just don't do it or talk to corporate; that you seriously need to lose the greeting. I came in and ordered 2 subs and I only got 1 (was only charged for 1 but I didn't notice immediately because I wasn't given a receipt) and didn't care to wait again for another sub so you guys lost out on $10 simply because the cashier wasn't listening. How hard is, "One meatball sub and One New York Steamer, please"? We were the only ones in the store ordering. The New York Steamer was very good though, great quality cheese and meat. The selection of meats on the menu needs to A) Be a bigger font and B) Get rid of "USDA choices of x meat", or whatever it says. It does not help me choose. Ok it's pastrami meat, I literally don't care that it's "USDA selection cuts of pastrami" or whatever it says.
Best Subs Around!
When I first moved to the South side of Guelph I was very underwhelmed by the food options available in the area... Until Firehouse Subs opened. No matter what new restaurants open Firehouse continues to reign supreme when it comes to fast and friendly service, delicious food and great value. The cheddar brisket sub is a perfectly crafted meal which will leave you satisfied and craving more. Treat yourself to the best place in South Guelph and get Firehouse.
Excellent sandwiches. I had the Smokehouse Beef and Cheddar Brisket. I will definitely be going back.
The best subs any where
Great staff, and even better subs!
The food here is still great. Stopped in for a takeout order and they were super busy but still got me out in a reasonable amount of time. They have all of the Covid protections in place so I would not have any issues recommending picking up from here.
Best sandwich I've had in years.
Best sub I've ever had!! Nice atmosphere a d great customer service. A++
Add the tuna sub to your menu! ***Response to Sabrina: When I visited a few months back, I was explicitly told that tuna was not a menu item. Has that changed?
This was my first visit and found them a little pricey but I don't mind paying for quality and will be going again . The vegetables were fresh and the bread was nice and soft. The only negative is that I would have liked having the topping I requested.
UNBELIEVABLY expensive!!!! $12.00 for a sandwich??? NEVER going there again. Wasn't even a good sandwich.....
Google Maps is wrong! I wasn't at Firehouse Subs. I was actually at St. Louis. They were fine. I know nothing about Firehouse Subs.
Beautiful.
This place makes fantastic subs, it is however pretty busy
Amazing subs so delicious but it's quite the wait to to have them made " be patient "
Meal type
Best subs ever!!!!
Hook and Ladder. So good!
Honestly, this is the best sandwich in town. 100%
Love this chain and location. Fantastic selection of sandwiches is basically a given with this place. It's always clean, staff are friendly and attentive. It's the little things with this place that makes the difference, donations from purchases go to wards fire departments, quality selection of hot sauces albiet with a rather laughable heat rating scale, coke freestyle machine that can satisfy any flavour needs. Would recommend the meatball sub. Fantastic sandwich and for a decent price. Pickle on the side is a nice touch to the meal as well. 10/10 would recommend for a quick yet filling bite.
Love fire house subs. We order the Smokehouse whenever we are close to the place. We love them. Best sub takeout in Guelph. Just a pity Skip dont deliver to the N side of Guelph
Firehouse Sub in Guelph Ontario is an excellent place to get a sub
good food but service was too slow, food took a long time to come. and what's with the placement of the paper towel machine?!
First time to try it and we've back 4 times in the last 2 weeks. It's fresh and very tasty. They also have different and unique varieties from other subs places. I am also impressed at their packaging. During COVID where you take home everything, their packaging keeps their sandwiches stay fresh and remain looking appetizing.
Yummy
We have ordered through skip the dishes often from Firehouse Subs Guelph. Thus us the third time for error. I called them and told them about the error and that it is not the first time. They acknowledged the mistake and said that we can drive there and pick up one. Did not wish to drive so I was told to call Skip to get our money back. It was not Skips fault but that is all they cared. I am going to request to talk to Manger again so employees will be more careful. Bottom line the woman I spoke to did not care and was flippant.
Since they opened the Guelph location, and it was recommended to us by a friend, my husband and I have been going to Firehouse Subs at least a couple times a month. Although the subs are pricier than most places, the amount of meat and toppings as well as the quality justify the price. The last month or so we noticed the quality go down. I picked up subs for the both of us on Feb 11. I made a few fairly simple substitutions, no mayo, extra bbq sauce, yes to the pickle spears. When I brought them both home, my husband's sub did not have any of the extras I asked for, had mayo and no bbq sauce, and no pickle spear. He was upset but starving, so he ate it. I went back alone yesterday. There was only one guy at the counter. He took my order and made it too. I asked to take off tomato and add cucumber and diced pickles, yes to the pickle spear. I asked for the food to go and didn't even get a bag, just the container which then opened in my car on the drive home. When I got home, my sub was missing both the cucumber and the pickle. So I just paid $13 for a bunch of meat and melted cheese with some lettuce and onion. Very disappointed. Especially since there was nobody else in the store, and it was the same guy who took the order that made it. Months ago I would've given this place 10 stars out of 5. But lately the quality is severely lacking. We've definitely cut down the frequency of our visits. I'm more inclined to go back to places where I can stand in front of the counter and watch them make my food, if it is so difficult to follow simple instructions without me watching to make sure my order is correct.
There subs are the best I ever had with lots of meat . The people working there are very friendly and helpful. Would recommend this restaurant for any sub lover.
Delicious!, It would be great if avocado was part of the toppings.
Awesome subs, a little pricey though.
First off i will say there food is good and priced right, however i ordered through skip the dishes and when the order was delivered items were missing again, this is tge second time, Firehouse sub is responsible for packing the food and they continually miss items. This time I called them to let them know what happened and the best they could do was say the next time i order they will give me the missing items....... but what about now ..... they cant refund me because its through skip the dishes and they weren't willing to drive it out to me....... NOT A HAPPY CAMPER, VERY POOR CUSTOMER RELATIONS
Went here late one night after seeing a movie at the Pergola Cineplex. Had been recommended previous by a friend and it was just as good as he described. I had the meatball sub, best sandwich from that kind if place in a while, really well spiced sauce, tender meatballs, just enough cheese and best of all no soggy bread!! A bit pricey yes, but to me it was worth it for the quality. I also really loved my service, Jake and Alan (I really hope I got those names right, the two who worked 7/9/19) really friendly wonderful conversation, made the trip really worth while. Highly reccomend will be stopping in there next time I can.
I got Chicken salad? Asked for the Grilled Chicken Breast , not the best , very disappointed
Service has gone totally down hill. Last time I waited 25 mins in store while uber and call ins were served one after another. Tonight their app wouldn't work and I tried for 20 mins to get someone to answer the phone, when someone finally answered they just left the phone off the hook without speaking. Tried calling back and straight to voice-mail. Pizza it is!
Amazing subs.
Super friendly staff & really good customer service. Amazing food.
Excellent subs for a fair price for the quality.
Looking for a warm toasted sandwich this is the place for you. They also serve every sandwich with a side of pickle. Staff are friendly.
Very satisfied!
One of my favorite sub places to go to! Delicious ingredients and normally a good assortment of hot sauces, which is a big win for me. On the higher end of what subs generally cost, but well worth it in my opinion. Their subs also look more like their pictures than other sub places, so great presentation, with sturdy take-out boxes of you choose to take yours on the go.
Lil pricy but totally worth it
So good!!
Good Subs but on the price side
We stopped by here to pick up some subs to take to my daughters for dinner. We decided to give Firehouse a try because it came recommended by a friend who frequents the Hamilton location. Apparently, the Hamilton location fills the sandwiches with meat. We will have to try the Hamilton one next time. Anyway, we ordered 4 large subs, The Steamer, The Smokehouse beef & cheddar brisket, Firehouse Meatball & Steak and Cheese which came to $58 for 4 people. Now, I am not normally a sub lover, but I would eat from this place again. Although, the price is quite high for a sandwich, there is quite a bit of meat in each sandwich. I had them cut each sub in portions of 3 so we can all try each kind. My daughter's friend really liked the meatball one. The meatballs looked quite big topped with melted cheese. The Steamer had a mixture of corned beef and pastrami with cheese. Mmmm This one was very tasty and my favorite! The Steak one was my husbands favorite which included cheese, sauteed onions and green peppers. The Smokehouse was really good but this one I found had less meat and toppings. I think it would be better with something else added to it. My husband didn't like the BBQ sauce on this one. I found the gentlemen serving at this location very friendly and customer oriented since they cut 3 of the subs in thirds and placed them in nice take out containers with a pickle wrapped in a baggie so it does not make your sandwich soggy. Thanks for a great experience!!
Less doughy buns then some other sub chains... More focus on toppings. The rest is a no brainer...friendly staff,clean location.
Best sub place I've ever visited Try the meat ball sub
I got a small meatball sub it's good and the cheese on it is soooooo good
Just got 5 subs from there and I gotta say. Yeah!!! I love this place the subs were sooo delicious and enjoyed every single bit. Highly recommend to anyone. Who ever hasent stopped in there yet should.
Delicious, tastes amazing. Better than subway in taste and assembly of subs. We used skip the dishes and ordered a dasani, not sure if they were out of stock but I got a lemon water drink instead that I'm not fond of amd wish they called about substituting first. And there's too much ice in the pop we ordered. Otherwise great place to eat.
Been there many times and never been disappointed of going there.
(Translated) ANAZING SUB !!!!! ???????????????? (Original) ANAZING SUB!!!!!????????????????
Walked in and was greeted with a huge hello. A guy, one of the owners I assume, came around to explain the menu and what makes this place unique. Ordering and waiting for the food was a little painful, but this was there first day of being open. Even saw one of the managers jump in and start to encourage staff to work more efficient when he realized we were waiting. Food was really good, much better than the competition. A little expensive (around $25 for two people for 2 subs and 2 drinks), but it was for a premium product.
Great subs! Really well done. Having a larger selection would be a benefit but not entirely necessary.
BIG SUBS AFTER DOWSING BIG FIRE
Great tasting subs. Just so much better than you get from the basic sub shops. Also you can round up your bill to donate to a local fire house.
Excellent food
My husband just arrived home with two subs - we ate at Firehouse a few days ago and had a good experience other than the long wait so figured a quick take out dinner tonight was a good choice. I was just about to bite into my sandwich when I noticed a blonde curly hair embedded between the cheese and meat of the sandwich...I have dark hair so it surely is not mine! ????????. NEVER AGAIN! My husband called the store immediately after I found the hair to be told "oh sorry, want a new one?" - well no....I do not ever plan on eating a sub from this establishment ever again; what I would like back is the $15 I spent that went straight into the garbage.
Full disclosure: I work here. (I'm mainly writing this so google stops asking me to review my workplace everyday I go in). The subs are seriously so good though, I eat one like every shift. Sometimes I come in on my days off to get a sub because I'll be wanting them at home. (btw, order a NY Steamer and add Sauteed Onions next time you're in. it's easily the best sub on the menu.)
This is by far the best sub place in Canada I highly recommend the Brisket sub it is loaded with meat and an excellent sauce comes with mayo but I think it is better without mayo ENJOY
Great sub and awesome service! 10/10 would recommend ????
Very tasty sub, not your typical Subway. Prices are a bit high but worth it.
I walk in the sub shop ok it says closed at 10pm I walk in at 1004 PM lights are on people still in the store they say they are closed talk about customer service!!!! I think not I buy subs there 2 times a week well this will be the last time I go to any firehouse sub stores great job guys you lost huge orders from my place of employment and no longer 2 times a week
Love love love the food here! Need another location in the North end ????
Had the new jerk turkey sub and it was amazing. The ingredients were so fresh and the staff were friendly and helpful! Definitely will drive across town to try more on the menu!
Good food
Tremendous food and very accommodating staff
Deducting stars as they do not offer pickup on ordering platforms (UberEats) but will allow delivery.
Good service, good subs.
Best subs EVER!!!
Great subs all around plus wide variety of hot sauce!
Spectaculous subs. If you're gonna go then go for the HERO and make it a LARGE!
I absolutely love firehouse subs. The smokehouse beef and cheddar brisket is to die for. The sandwiches are HUGE, so yes they may seem pricey but totally worth it. I also admire that it was created by firefighters and that they raise money for first responders ???? I would definitely recommend checking this place out next time you're craving a sub! Also the staff are very friendly and quick.
Best subs in Guelph, love it
One of the best sandwiches I have ever had. The service was great and the food is better!
Love it!
(Translated) Bombdigidi ???????? (Original) Bombdigidi ????????
Staff was friendly and did a great job.
Delicious
Rude staff shouted at us for walking in, as closing time doesn’t match store hours.
Found staff not to be friendly with interaction with customers ????
Terrible service. Was waiting about 10 minutes in front of the cash register without anyone coming to take my order. Then another customer who just walked in walked right up to the cash in front of me and his order was instantly taken. My order still was not taken for another 5 minutes after. It's not very difficult to keep track of the order that people lined up, especially between 5 employees.
Premium subs, great staff.
it tasted so good. would definitely go again
Good tasting subs, interesting choices, uncaffenated, no sugar options for drinks with flavour, pleasant and optimistic eating environment, I have a low bar for satisfaction but the expense is worth it.
Can be a bit pricey but honestly, for the quality and quantity of the size of portion that you get, its worth it. Pickels aren't have bad either.
It was the best and would recommend people trying it out , best sub that I have had in long time ????????
Very friendly staff and amazing subs. First time I ever tried this place and I fell in love! If you want a good sub this is the place to go!
Love this place. The food is great if you're into juicy meaty subs. There is also some spicy sauces for you to add. I highly recommend them.
Great subs. But holy can you say expensive!!!! $20 for a 12 inch sub that's outrageous!! Lower your prices get more customers! Can feed family of 3 at subway for the price of one sub here!
Great food
Great subs. A bit more than subway but we'll worth it. Meat and veggies are both high quality
A bit better than subway but nothing special.
Pricey, but game changing and delicious. Way better than Mr Sub, way better than Subway, and light years ahead of Quiznos.
Excellent sub with lots of options!!
Best subs around but not cheap
Amazing subs. Price is a little steep.
So frigging good
I've been here quite a few times, the subs taste amazing. Plus that Cola Machine, think its the last one in town, I make special trips just to get the soda. They're on skip the dishes???? Wish I knew, I'd buy weekly but they don't show up on my app :(
Great service, great subs, great atmosphere. Firehouse will blow subway out of the water for most in terms of taste and quality. There are many options to choose from and the ingredients are cooked in house after you order your sub. They also have this great program where you can round your order to the nearest dollar and that money goes towards a firefighters charity. They also sell the 2 gallon pails they get their pickeles in (cleaned of course) for $2 which also goes towards charity. Firehouse is a restaurant that is truely doing everything right, and me and my friends always enjoy going there to eat
Was tasty but not worth the price
Food is delicious. Lots of great options to choose from. The staff is awesome and friendly. Thanks!
So...I’ll start with saying the first two times were great. But let’s bring us to today...5:40 we can for subs and their amazing Cherry Lime-aid because I had a craving. The machine was saying unavailable so I asked the lady at the cash, who said she would speak to someone. No one came to the machine. Then our subs were deceived , I asked that lady...she said she would ask someone. No one came to the machine. 6:20 someone came to the machine. Fills up all that’s empty as I still sit here and wait (6:25 got the lime aid) Not impressed with the lack of customer service and the sense of care. I’m not sure if I will come back to this location or not as they don’t really seem to care about customer service Keep in mind their are 4 ppl working
Best Subs in Town.
Service
Makes the best subs hands down and they also support and donate to first responders. Very rare to find a place like Firehouse Subs!
Firehouse sub is a new sub sandwich restaurant in the south end of Guelph. When you walk in, you are greeted by the staff with a welcoming harmonious "Hello". The food was amazing, I enjoyed a sweet and spicy meatball sub, and a beef brisket. The food tasted real, and nothing like a fast food restaurant. The service was great, really friendly and helpful, and knowledgeable of the products offered. I was able to ask for advice and received knowledgable answers to my questions. The speed was a little slow, but its a new place and staff was training, so its completely understandable. I will be visiting again, thanks firehouse!
Food was hot, service fast. Will drop by again.
Great food
Delicious subs and really good selection of hot sauce.
Great food, meatball sub was delicious! Food came out quickly and the staff were friendly.
Awesome subs, have ordered the Engineer sub twice now and very happy with the taste and presentation. Prices are steep compared to other sub places but quality of the food and serving size justifies it. Definitely give this place a try!
Great subs!!
Always fresh, always delicious...and the staff are super friendly!
I have a medical condition preventing me from being able to wear a mask. The nice lady asked me politely to wear one and i told her I was unable and she was extremely respectful about it. It is already very hard to enter places when having a medical condition with no mask and she was extremely polite and understood I wasnt able. More businesses should be like this. I promise I will be back and support this business regularly. I recommend everyone else come visit their subs are better than anyones and their customer service is amazing and SO respectful.
Great place, fresh concepts, heavy patronage, courteous staff. Need I say more? Getcha a#&⅗ over and eat!
First time ever trying Firehouse Subs and I can honestly say it won't be my last. Absolutely amazing best Sub I have ever eaten. Fresh,flavorful 10 out of 10
Always a pleasure to eat there, everyone is nice and food is deliciously good
Very tasty subs. Served nice and warm. The menu has quite a bit to choose from as far as the stores recipes, but you are given the option to build your own sub. They're raspberry lime lemonade is also amazing. Good amount of space inside the restaurant and there is hardly much of a wait.
The brisket is amazing!
My first visit here was awesome. My sub was made perfectly and tasted delicious. Service was friendly and they have a great selection of subs. Parking was good, restaurant is clean and easily accessible. I will definitely try it again.
love their subs would recommend this place to any sub lover
Beef brisket is amazing!!! They have signs for just eat but I don't see them on just eat? Do they deliver I don't know but I'd like to find out!
Very welcoming, clean dining area. Staff washing hands and surfaces. Food was excellent as usual, can not think of any other way they could improve. Other customers came in approximately 6 to 8 and not one went to wash their hands. The couple sitting beside me opened the door payed with cash, used the fountain pop machine , pulled out the chairs sat down and picked up their sandwiches and started eating. No trip to the washroom to wash their hands, no sanitizer used just pick up and dive in. So nasty, we wonder how this virus is spreading and going to get worse????
Soo amazing! Subs at Firehouse are next level subs !
Great and hearty subs. The go to place if your looking for a good sandwich. Puts places like subway to shame.
Great food. Service could be better.
Have ordered twice now through Skip The Dishes. Both times had the same experience. That is, over 30 minutes late, no marking on the boxes, so everyone has to poke and prod and sniff to find out who's sub is who's, and adding the "fully involved" sauces when explicitly requesting no sauces via the online order mechanism. Won't order from here again.
Love love love the meatball sub!
I’m so tossed and turned here, the subs are amazingly delicious but they are just so expensive it’s hard to accept. Staff is pretty decent and a level of service you’d expect at a location like this, clean and tidy. Just the price, I’d love to come here more often I’m just not full of money unfortunately. Food quality is amazing regardless.
Quick, goos service, yummy subs
Delicious. Real subs. Way better than those other 2 chains.
This place was great when it opened but it has gone down hill. You don't get the amount of meat you used to. Half of my sub was bread inly on a Large sub. The staff were acting quite inmature. The Hot sauce shelf was a disaster of a mess and just an overall bad visit. At least the did not say that aggravating 10-12 Welcome to Firehouse.
A friend highly recommended this place. Food was fresh, but very over priced for subs. Staff was more interested in chatting and flirting with one another than serving the guests. Overall meh. I don't feel like driving across town for this.
Delish ... Worth the price...
Today was terrible. 20 minutes to make a sub. No explanation as to the easier. Just a sorry. Not even an attempt at customer service. Not going back after that experience.
Amazing subs
The best sub shop in town!
Great place for top notch subs, just outstanding
Great new sub shop.
Best subs, hands down
My default hot sub location in Guelph - I've been coming to this location about once every week or two this year, and I've been happy with my lunch every time. By now I've had just about every sub in the menu, and they are all quite good - my favorites are the Italian, the Brisket and the Engineer. The staff are friendly, and despite it being a busy place (and the subs take longer than elsewhere) I rarely have to wait longer than 5-10 mins for my sub. These subs are pricier, but I can see where the money is going and appreciate the quality. A couple of bucks extra for a better sub is a no brainer for me.