You will see the reviews of people who buy the products of Mary Brown's Chicken (Catering) around Fort McMurray territory (Canada).
Currently this business gets a rating of 3.8 stars over 5 and the rating has been calculated on 127 reviews.
You must have seen that its rating is very good, and it's founded on a high number of scores, so we may think that the valuation is very credible. If people have bothered to evaluate when they are satisfied, it works.
You know that we do not usually bother to give tatings when they are good and we usually do it only if we've had a problem or issue...
This Catering belongs to the category of Chicken restaurant.
Staffs are very nice and positive vibes is all over the place!
Keep it all in your preservatives
Nice chicken and taters poutine
Fried chicken piece was tasty, moist with a nice, not overly thick or thin coating.
Great fried chicken! Clean and tidy.. Very nice change.. Will have to try the spicy chicken next time.
Never had a problem. Always fresh food
Best fried chicken I have ever tried. Crisp, juicy. And the spicy big Mary is the best chicken sandwich I have ever tried.
Packed full of people all the time... Employees don't seem to care about the limit of people allowed inside, they just let them keep walking in. Unsafe and completely irresponsible.
Exhausted with dealing with this location, I am in town twice a week and enjoy Mary Browns....... however I order and end up never getting the condiments I ask for just ketchup, and am currently eating my poutine with my fingers, most generally a 50/50 chance of getting a fork normally i bring my own from home so I can eat my food when ordering from the parent way location.but sadly forgot this time......pretty sure this will be my last order from Mary Browns Ft McMurray
Take out
was told to weight 12 mins for food went to drug store over 10mins come back seen other people leaving who ordered after me leaving with food and told to wait 12 more mins what a joke
Love their food when it's fresh hot, taters & big Mary's are so good ????
Loved the ???? not so much the fries
Great service and great taste Spicy chicken burnt my face off
Sometimes you wait a while to get your "fast food" and seems understaffed. Good chicken though...
Reception was good, Menu was good and the spicy Mayo Burger, taters and pickle ???? fries were way better than other food chains. This is my first time having food from Mary Brown's Chicken and it was great experience. Recommended
BLOWS KFC OUT OF THE WATER So impressed with the quality of the chicken and the size of the chicken pieces. Not greasy and full of flavor. The potato wedges are exceptional. Very busy but the staff was well organized and very friendly.
Food was ok service was not that great
Best fried chicken i have ever had my friend and I had a bunch of chicken fries and wraps very well priced...yummy ????
Best chicken ever
Much bigger pieces that KFC. The spicy is much spicier than Lee's spicy chicken, in fact my mouth is ???? Really good. Better than anticipated.
Cramped store layout with zero thought put into social distancing. Poor service, clearly under trained staff. And the food was terrible. Easily the worst chicken burger in Nanaimo. Save yourself the trip, just get anything else.
KFC can take a seat (order ahead to skip the wait on Mary Mondays)
Terrible food. rancid oils
Good food. Better than KFC. Not the fastest but everything is cooked really well. Dine in or take out. A little pricey but no more expensive than any other chicken place these days. Good sides too. My fav is the chicken tenders.
The half an hour wait wasn't ideal, but the food was really good. Just make sure you order ahead
Slow wait times, but food was very good, friendly customer service
Missing half the order. First and last time.
Great service and delicious food!
My son absolutely loves the chicken strips and wedges! I'm a fan of the original chicken burger....oh yes the potato wedges are great for me as well????
Love the chicken.
This place needs to be shut down they leave there chisken out out over night and it iz almost rotten because the staff is lazy
i phoned them to put some ketchup on my orders and they said they will but they did not!! ????????
Legit. Tastes just like on the Rock. Nice treat
Just ok and way over priced
Best fried Chicken
The employees were rude to me and my daughter. I find better service else.
Amazing food, kind staffs, shop local and yall will be surprised!
Great service and good food
Called at 8:12pm. Wanted to put an order for pick up. (Just left the clinic and really didn’t feel like cooking when I got home) I know it closes at 9pm. seemed like a decent amount of time still... girl says sure, put me on hold for 9minutes... got hung up on... and then the phone was busy after that... so I guess they didn’t want to take my order. Now I’ll just take a drive to KFC after my prescription is filled. ????
Mary Brown's, always a tasty treat
Thier spicy chicken is really ????
Good service
Excellent food...busy restaurant...excellent service. We will be back.
Nanaimo location is a complete waste of time. WORST SERVICE. NOBODY HAS A CLUE WHAT'S GOING ON BEHIND THAT COUNTER!
Fast service and quality food!
Awesome, must try! Blows KFC right outta the park. If you like spicy fried chicken you have got to try it here!!
Nice staffs, nice chicken, clean place ... HIGHLY recommend!! ^^
Service
Slow service stail food
Super slow service. Food not fresh.... I waited long enough for it to be prepared from scratch.
Awesome burger! Definitely the best spicy chicken burger around the town! Just ignore the bashers, they are probably just competitors that are jealous of Mary browns success, always try it yourself! Don’t listen to others s
Friendly staffs, good customer service and good food.
Great service. Clean, good food. My first time visiting
Really love the food here, service is really fast. i like the way they treat their customer. would come back for sure!
Hit and miss spot really
We tried Mary Brown's Chicken this past weekend and in short, we'll definitely be back. And the chicken? Super juicy and the seasoning is just right. I'm just salivating over one right now...
Sacred chicken
Always great service and atmosphere. Family favourite.
Only one in Beacon Hill
Awesome chicken and very nice staff!
Asked for wedge fries, received regular fries
Best service (Matt) went above and beyond in serving me, with a coupon for waiting so long (which the wait was to be expected since I order only dark meat). The meal is still hot as well. By far the only place I will get fried chicken!
Dem Chicken sandwiches are pretty good, parking is tight so beware of that.
Customer service was great.Love the chicken!
Awesome
This place is legit
Amazing seasoning! We enjoyed the fresh chicken. My kids like the fries . Very juicy. It was all good and this is our new favourite.
The fried chicken is quite good and the portions are generous! The staff is also very friendly.
Great chicken, great price! Highly recommend
Very friendly staff and chicken that is awesome. Grew up eating Mary Brown in NL and so glad it has opened here.
Love the Big Mary Sandwiches, but that's only a small part of my review. I went in tonight to grab some supper after a long day. Hobbled in might better describe it. I go up, order supper to feed the endless stomachs of the teenage boys waiting at home, and sat down to wait for my order to be ready. When my name is called I hobble back up to the till, and was floored when the young gentleman working the till offered a hand out with my food. I have NEVER gotten that kind of service from a fast food type restaurant. I went for the quick easy supper, but I'll be returning because of the service.
They are always to busy to take your correct order,also I hate how they downsized their taters but charge the same or more.the food is good but definitely need more workers to work on customer service
It's Mary Brown's... It's great
(Translated) I will come back for special next time! (Original) 下次還要特別回來吃!
Great food. Very tasty. Workers are always so friendly. I recommend this place to everyone
Quiet atmosphere. Friendly staff. Chicken prices keep going up over time. Expect a wait on busier days. If you do call in orders. They won't make the order until you're there and paid.
Food was ok but have to cook chicken more longer I'm a chicken nut but I'm also a cook and the flavour is perfect .But 5 more minutes on the chicken
service here has been top notch. I believe that the sense of urgency needed to provide customers a good experience has been addressed by management. I really like their food although sometimes the made fresh statement seems to not match up. I ordered two fried chicken burgers and it took about 11 minutes to produce and by the time I bit into them the chicken was already starting to be soggy and lukewarm. Now I don't think that this is such a bad thing but there is a statement of made fresh to order the fact that it took 11 minutes to bring me a burger with lukewarm chicken made me question this. I went back and ordered the poutine. This was served hot yet the potatoes could have used another minute or two of cooking. The cheese was not melting nor stringy as it should be. I will try this again and hope for better results for now 3 stars is all I can give. I must mention that the man taking my order was hustling. That is very good and I commend him for his work ethic.
Great staff
Sooooo fresh. I like the fried chicken so much here.
Chicken ???? is tasty. Would not mind if it's little bit dry inside
The staff is friendly and seem to really enjoy working there. The spicy chicken was indeed SPICY...oh yeah!
What they did right: staff was polite and friendly, the place was well cleaned. What they did wrong: mistakes on our order, and several items had been friend more than once leaving them dried out and unappealing. All in all it cost too much for a meal that was mostly inedible.
Busy restaurant must be good
Best Chicken in the country
very busy. Way too much gravy on poutine and it's not the right type of 'squeaky' cheese.
Luv me sum Mary Brown's luh
Food is good. But when it takes 25 minutes to get your food and the clerk is rude and clueless and mixed up people's orders. Not good. Last time I go there. Under staffed for sure
Mary Brown's is the best place for fried chicken. This place is far better than it's counterpart. Fast service. Friendly staff and excellent food. I definitely recomend Mary Brown's.
I got the special with Fried chicken and the portion was huge! I could barely finish my fries.
Great food fast service
Slow no staff
Good food
Best fast-food chicken I've had! I don't know why it took so long to get western locations but happy they're here! It's usually quite busy so I recommend ordering through the app ahead of time.
Hot, crispy and delicious flavor. It's very good quality and they offer a variety of specialty flavors as well as a diverse menu. Everything was seasoned perfectly, even the Fries! Can't wait to go back!
Mary browns
I believe the quality of the fried chicken is pretty good, and it tastes great.
Haven't been to a Mary Browns for along time it was good. Thanks
Absolutely love Mary Browns!
Good food
Flavorless chicken and taters. I don't get it, sorry for those who enjoy it.
The chicken was overly salty and dry , taters were soggy the Gravy was straight out of a clubhouse package! I did like the coleslaw:) Mabey the burgers will be better? Lee’s Chicken is still the best chicken place in town for sure
Food was ok, nothing spectacular compared with other fast food chicken restaurants. Prices could be a little lower. I will only be going back for days when sandwiches are on special.
Staff great, clean store, but even though order came straight from the kitchen, was lukewarm and blah. Herbs & spices would have been a bonus. Not necessarily 11, but 1 or 2 would have been good. Pickle chips were good. Surprisingly, the Caramilk cake was the star.
Food is very good clean restaurant
Yum yum! Great service, and great product. They go out of their way to be friendly there. Keep it up!
Finest food, welcoming staff members.The chicken was crazy good, very crunchy and juicy it was heavily. Keep it up.
This was by far the strangest fried chicken restaurant experience I've had in my life. We got our order, a 9 piece meal with sides of taters, mac and cheese salad (I'll get to that later), fried pickles, and chicken twists. The fried pickles were tasty but my god are they salty, saltier that you'd expect even for a pickle-based Appy. The twister was ok, mostly tortilla. The mac and cheese salad is just a mac salad, which is more than a little confusing when you order online. It was ok, very oddly flavoured but pleasant enough. The taters and chicken though. For being the namesake of the restaurant, I've NEVER had more flavourless chicken or taters. Ever. And I'm from the southern USA, I've had a lot of fried chicken. It was perfectly moist and well made bit not a single ounce of flavour. Even the spicy chicken was devoid of taste, aside from what was clearly just a load of cayenne pepper. Very disappointing. It was still edible, which rescues it from a one star rating, but I'm not impressed at all.
No fries or popins available, not good.
SLOWEST SERVICE EVER If you like waiting in the drive thru with no one in front of you for 13 mins for a big Mary this is the spot for you
Good food
need more people as service was very slow
Service with a smile. Very clean restaurant and restrooms and food is very good ( way better than KFC).
Awesome!
quick service, and helpful staff
Finally we have our own Mary Brown's Chicken on the island! I went to this store 3 times already! Food are always fresh and employees are very friendly! I will 100% recommend my friends and family go for a try!
Great food and staff
Went in for a Mary's Chicken Burger combo. The taters were good but the Chicken burger was not. Don't know if it was old flour but it was void of any kind of flavour. Aside from that, the chicken visually looked amazing and the chicken itself was moist and not dry, it was just completely flavourless. The staff were friendly and quick.
Proud Newfie! Mary browns is a food group in Newfoundland, and I'm beyond happy to finally have a balanced diet again.
The staff is always friendly and helpful. The food is always delicious.
Food was hot and delicious. The whole family loves it!
Not bad, the chicken was a little too salty, but good size and moist, good potato wedges and gravy, typical coleslaw not too my liking. Staff need to be more professional and pay attention to their orders more, need adult supervision. Were not paying attention and missed our order consequently was at least 10 mins. longer than it should have been.
6 of us at work all pitched in and got the 18 piece meal when 2 of us went to pick it up it they were busy with customers and orders but we received great service and the food was amazing we will definitely be back
First time trying Mary browns, food is great, got our food very quickly. Unfortunately the experience was ruined by a grumpy girl at the till who didn’t seem to even want to be here or had any courtesy.
Haven't been in a Mary Browns for years and it's still amazing. Highly recommend. Tommy the manager is also really welcoming and helpful
Great recipe crispy hot chicken n taters
From the East coast so never had Mary Brown's before I went out West. Everything is delicious. The chicken, gravy, taters, slaw... I get a feast at least once a week
I love treating my self to a big Mary when I get to ft mac. after a long day on the road a warm meal is great. but since the pandemic has started. I try more and more to support local businesses but I'm tired of sum of them closing there wash rooms. its not fair to us truck drivers . what do you expect ? do you want us to piss next to your front door. we dont have the option to stay home . I support you why wont you support us .
Ordered Delivery and the Gravy was not even 1/4 full,missing salads, food tasted good but some of the chicken was more pouring grease out the bottom when you would bite it ????.
Service not good I ordered Thai chicken pop in they give in paper box now my Thai chicken tasted like paper I told already don't give paper box still they give I order stripes with sauce when I check so no sauce inside it's really very bad service no fork no napkins it's really no good
Great food
Great food, fast polite service, clean establishment...great food prices without the Ft Mac price gouge.
Good service but the skin of the chicken was soggy.
Best Chick'n ever
Great customer service. Fried chicken here is the best
great every time!
Didn't like the food
I've gotta be the first person to eat at Nfld Mary Brown's chicken, AND Vancouver Island Mary Brown's chicken!
Waited ten minutes after ordering my food in the drive through. No one had come to the window to take my money let alone give me my order. I finally just drove away because I can't wait forever for simple chicken and fries. The food is OK usually, but the service and cleanliness is always lacking.
Always great fried chicken.
The best chicken ever!!
Chicken is good but they always leave something out of my order; Gravy, wrong salad, etc. They need to start double checking orders.
Meal type
Always great, fast and friendly service
Way to salty
The chicken was crazy good, very crunchy and juicy it was heavily.
Cheat day
Chicken is nice and crispy
(Translated) Excellent! (Original) Excellent !
Would be nicer if you could get a glass of water or coffee
Fell flat, no seasoning and totally tasteless!!
Awesome
Fresh and Juicy Chicken
Awesome chicken
I decided to try this chicken. Even though I live in Ladysmith, it was well worth the drive! I had the 13 piece bucket meal! Came with awesome coleslaw, potato wedges, and fabulous gravy. The chicken was... I'm speechless. There's not enough words to describe how AWESOME IT IS! Well worth the drive. I'll be going there from now on when I want chicken.
You usually have to wait a little bit but more times then non your food is cooked to order
Absolutely delicious Their fried chicken is the best
Best chicken in town
Four stars are based on a clean restaurant, fast service and the quality of the food is what was expected. The restaurant was quiet, but it was 2 pm and was expected. Staff was friendly and the place was clean.
Always good chicken!
We were excited to try from the comments, we were disappointed had the chicken burger and taters bun was very plain inside not a bad portion of chicken my hubby had spicy he didn't notice much spice ..taters kind of limp .so not happy after l the hype..
The hot chicken sandwich is a great deal and delicious.
Went here every day for lunch during my 8 weeks at the gregoire keyano campus. Staff were always friendly and by week 2 they already knew my go to order
Meal type
We are a business located close by the newly opened Nanaimo, BC location. Our team decided to give Mary Brown's a try for our Friday lunch and we were not disappointed! They took our order over the phone, agreed on a time for us to pick up and had it ready for pick up on time! The entire Mary Brown's staff was friendly and quick to help and answer questions. The food was exceptional! It was hot with good portions and great taste. Well done, we will be back!
Loved it
Arguably The Best Mary Brown's I've ever been to. I've been eating Mary Brown's since I was 2 years old, I've traveled accross Canada and the big Mary has my heart. Half the stores don't even steam their buns which should be a crime. I knew a girl who worked at Mary Brown's in high school and would get really good deals. Let's get to the point tho, this location just served me the best MB's I've ever had. Whoever is working here thank you for all your hard work! The taters were SO fresh it was like I've never eatin them before and they blew my mind. The chicken again was soo fresh, I mean the white meat was juicy and not dry one bit. The big Mary was perfect, I enjoyed both with my 2 piece meal :D Service was fast with 5 customers infront of me and very polite. Good job MB team ????
The food was good but waited a long time in the drive thru
Great spicy chicken sambo! Crunchy, big chunk o chicken breast!
Lunch
Dine in
I've been to this place at least once in the past three weeks, that's how good it is.
DO NOT ask to have your meal altered in any way. it seems that this is the integral linchpin to getting what you actually ordered. any time I just order the food the way it comes they get it right but if you ask for them to hold or add anything you are putting your entire order in jeopardy.
Never again
Good food
Was good, maybe not worth the asking price for some things though. But the cashier (bigger lady) was very rude to multiple customers and sort of ruined the whole experience.
Great service
Good chicken
I love their food. Hours are fair and service was swift.
Great sandwiches
This experience was horrible. I open my Big Mary which I used to love. There was a blob of mayo in the center of the sandwich the lettuce was in the box around the sandwich and the top bun was off to the side some where. The quality and care of preparing someone else's food is completely garbage. Considering I paid $40.00 for a terrible experience in a fast food restaurant again its shows poor poor workmanship. The poutine was swimming in gravy. The fries with another combo were soft and greasy barely warm. The beverages were warm anough to be room temperature. My macaroni salad was also swimming in liquid. I nor my family will never go to Mary Brown's in Fort McMurray again. Its expensive for poor food and service.
It's Mary Browns, fried chicken for people who think the KFC uses 9 herbs and spices to many
Big Mary is where it's at
Always enjoy Mary Browns chicken and the taters with gravy.
Good fast food chicken but omg so look slooooooowwwwwww
Got a pulled chicken burger. Found a huge chicken bone in it. Hurt my teeth quite a bit. Wouldnt recommend going here. Forgot to mention that the chicken was raw
The last few times we have went our order was incorrect or they did not have some menu items in stock.
Best chicken in town
Love Mary Browns chicken. Not greasy like KFC and nice and crispy. I've ordered the 9 piece meal and it was great. I usually go for the Big Mary it's a real piece of chicken breast, not like McD which is just chopped and formed chicken died white and if you order the meal it's actually a bit cheaper than a McChicken meal. The only reason I took away 1 star is because this time I was there at exactly the correct pick up time and the poutine was less than warm. But that won't stop me from going back.
I had a chicken sandwich. Could use a little more mayo. The pickle chips are tasty. The potato wedges are a little bland. My son loved the chicken strips. Very friendly and fast.
Always good,well drained and never greasy. As far as service is concerned the lady on the counter in Ft.Mac. was pleasant and helpful. What more could you ask for?
Love this place. Was gonna go there but it’s closed. Why?
Great chicken. Service was great to. Favorite chicken place on the island
Went there for their much advertised BIG Mary sandwich, which they pitch as a whole chicken breast sandwich. I think maybe they are using pigeons as it was so small, they must be cutting the breast into pieces.
Service
Fried food
Recommend!Best chicken in town. Don’t miss that!
Really good chicken. Juicy and good portions. Cost me 15 bucks for a thigh, chicken breast, pop, tots and a small coleslaw.Great chicken and taters good salads and gravy also they have a nice friendly staff and not to expensive...go and enjoySo much better then KFC and somewhat lighter then other chicken fast food joints. I'm rating it 4 outa 5 for what it was it met all criteria and I would come back.
Mature and friendly staff
One of the good and taste fried chicken in town ...I like this location because it's not busy in the evenings ....
loved the coleslaw!!!
Great food, service and price
amazing food quality
ok nothing special
The best fried chicken I’ve ever had!! Must try their Spicy Big Mary,Tater, &popcorn chicken, really delicious and fresh. Excellent customer service and clean environment! Highly recommend???????? Love it!!
Closed. Is now a BK.
Don't ever write reviews but thought ide share my poutine tasted moldy.
I dont think the cook as the food at the proper temperature...big marys were just warm the poppins were icy cold...but i called and the nice young lady offered me a free poppins...found this very odd as the food is usually hot and very good
Delicious
Slow service
Service is slow
Well worth the drive, to get the best legs in town.
Best chicken anywhere!
So flavorful, juicy, cooked to a perfect crisp. Frighteningly large portions.
Quick lunch choice.
I’m super excited then finally opened!!! Big line up but definitely worth to wait ! I got a big Mary burger, sooo good ! This is place where I get my daily lunch. Highly recommend, chicken are fresh and juicy. My kids are crazy about there fried chickens!! Staff are friendly and patiently.
The uneducated employees can never get an order right. The gas station a few doors down has better amd cheaper food.
Greasy chicken, didn't even put napkins in the bag or cutlery
Not blowin' me away. I've been twice because I've heard so much about Mary Browns from my eastern friends. But after two visits I'm sayin', "it's just ok chicken
The boneless chicken is so good! Do not get the hot sandwich unless you want alot of heat it's insane lol Great staff.
Mary Monday was good and cheap
You need to do someting about the noisey chairs !! Maybe rubber feet ? Food was great !!!
Service is terribly slow, food is ok but not worth the 20 minute wait
Pretty good food. I had the big Mary chicken sandwich.
Usually always great, must have been cause of near end of day but got barely any lettuce on buffalo Mary and the meat for the first time since I have gone there was not the greatest. Usually always have great food, first time there near end of day though
I love it
Wow.. amazing service. Friendly and caring.
Excellent food really busy on Mondays, they have a special on chicken sandwiches. Best to order by phone and avoid the line up
Finally we got the world famous fried chicken store in our spot. I bought it for my son’s birthday party. The staff were all pretty friendly,the store is very clean and organized. The fried chicken was soooooo amazing,when you took the first bite,i can tell you this is what i want. Highly support!!!
Only chkn place I order from. Also always ask for dressing on your poutine. Yummmmm
Nice staff, clean restaurant
I ordered on skip, the entire order was cold even though the driver was using an insulated bag and I was missing items. I'm pretty sure it would've been pretty good if it was at least lukewarm but hey maybe they'll start a trend in eating chicken at room temperature. ????
Clean and friendly staff
Great tasting chicken and bigger pieces than lee's or kfc.
The service is really good and the food was
Nice staff
Nice staff, social distancing is taking place and there are only few costumers. Food is super good especially the Buffalo Wrap! ????
Randomly found this place when I was visiting Nanaimo as I am a true fried chicken lover. The service and staff were phenomenal, absolutely delicious crispy/tender juicy chicken!!! Cant wait to go back *droooooool
Loved the chicken. Hard to tell it is "fast food". Beats KFCmystery and gives Lee's a run. Batter is light but crispy. The spicey chicken is pretty hot, so if you are like me and like some heat....it is pretty awesome. If not, go for the original. Potato wedges are better than QF and use an amazi g coating.
Always satisfying ????
Favorite fried chicken place! Try the big mary on Monday. Only$3.99 highly recommend! Staff are friendly.
Sooo good ????
Had the big mary. Very tasty and not greasy. The meal was about $11.00. included fries and a water. The meal was large enough to split and was satisfactory.
Fresh chicken so far
Ok
Prefer Mary brown to kfc
That's the fried chicken I been looking for!! Juicy and tasty
Take out
Great service
Very clean, good food, a little hard to understand the person working the counter- having to ask to have some things repeated.
Good chicken
Easy to get to right off hiway 63 and good food.
Poor service if you're picking up from Skip the dishes. waited for 30 min.
So excited, since I'm from Newfoundland to finally have a MB here!! I'm disappointed though that they took off mobile ordering. Waiting in the crazy long line isn't fun and you can't even call and place an order. First come first serve - which is crazy. Every other restaurant allows you to order online.
It takes them a long time to get your order. You order something, but you get another thing. It’s either they are understaffed or they are not trained well. Iam so sure if Mary corporation knows how this branch is operating, they will impose fines on the owner or at least change most of the workers.
Booooo no ceasar wraps anymore boooo ????
It's alright for fast food
Very good and quick service, foods cooked right everytime I've been and the workers
Best chicken burgers in town! Love big marry mondays ! Aswell as great friendly service every time ! Favorites are big Mary deluxe tater poutine and Thai bites :D
Three piece dinner consisting of two box and a wing
good chicken ahhh
Third time ordering missed special instructions, talked with tommy after reading all the comments not realizing i am on call tells me after that they can never read it.I said you just read it and he took 30 mins to chit chat with his buddies. Never ordering again poor management
Love the potato weges and really good chicken too!
Good Chicken
Great service! Everyone is very friendly and food is quick! :)
Ordered 9 peice combo on app. Picked up as is was being bagged. 10 minute drive home. Chicken was warm but good. Fries and taters were cold. Not enough mac and cheese for 3 people as it says. Not sure if I'd order from them again. At least KFC gives you more salad.
They ran out of apple pie. No apple pie ruined the whole day. Fire the person who forgot to order the apple pie.
I bought a family meal and received it with several long hair stands in the poutine. Contacted the manager and 3 days later no resolve to this disgusting situation.
Always good place to grab something fast
Great tasting chicken. Loved it!! And service was really good as well! The chicken takes some time to make but you know it's fresh!
Every time I come here the chicken is always fresh and juicy highly recomended. The staff is alwayd nice and professional! ????????????????????
If your eating KFC....enjoy theres,but I found the meals here to be 100% legit...its old Kentucky fried chickens recipe...110% far superior to current offerings from " other" eateries
Prices are high . $2.50 for a can of pop with your meal . Taters are good if you are rich and can afford them.
Love the chicken and the taters.
The food was fantastic! We had the Fried Chicken, Chicken Wings. Both were excellent. (*(
So slow
So much better than KFC! This was my first time trying Mary Brown's and I'm so impressed. The portion sizes are fantastic for leftovers and the chicken is crispy and juicy. Can't wait to return!
I got the 9 pack chicken dinner today, the chicken was hot, very moist and the taters were also nice and hot, excellent meal overall, very happy. Highly recommended. Thanks to Tommy for making it right!
If you go around supper time expect to wait up to 30 mins for your food
The service was slow, they served the soil the dishes people first and then us so it took a total of an hour to finally get my food!
Pretty greasy, nice batter, gravy is terrible
Food was amazing staff was friendly but waited a long time fo my order
I ordered from Mary Brown's yesterday. The chicken tenders were amazingly crunchy but rather bland in taste. I also had the poutine. The taters were great but I didn't care for the supposed cheese curds on top. Real curds squeek even when soft. The ones they used were more like melted mozzarella curds.
Far better than KFC and no attitude.
Plenty of really good chicken!
I’m a big fan of fried chicken. Mary Brown makes the best chicken, tater wedges, gravy, and coleslaw, I will never no long eat from any other chicken joint, theirs will NEVER be as good as Mary Brown's. It’s clean inside and I will try another things on menu next time. So great ! ????
Sweet and Crunchie Chicken ever
Service can be a bit slow at times but very good food
Slow service, tastes like a fancier kfc.
Best chicken I've had in years
A good chicken sandwich
Mary Brown's is excellent. Great food for a good value and staff who have been there a long time. Always hot & tasty!
Second time eating here and the last. Both times, food. Was not great, and very overpriced! Greasiest chicken ever. Literally dripping grease. Fries were pretty good and the service was very good. Just terrible chicken!!
Staff was very friendly, I didnt have to wait too long, and the food was excellent!
Good service and friendly
Stay away save your money and go to Lee’s instead. Thought I would try these guys instead and what a horrible experience. If you want somewhat warm food try Lee’s instead
Accidentally left my bag there, they kept it safe behind the counter until I could come an pick it up. And the best chicken sandwich!
Too much salt in my order
Best fast food restaurant
Good service
Great chicken great service
Why haven't I tried this place sooner? We live about 25 KM away and the regular place we go has been very disappointing and always 10 cars waiting so we decided to try. GOODBYE KF... Ordering online was not the greatest experience but got through it. The staff were friendly and polite. We got a mix of spicy and regular. When I say spicy..I mean spicy. The chicken actually HAD meat, not just grease and bone like the other guys. The gravy was thick and delicious, not watered down. The macaroni salad actually had flavour! And, when I asked how much the dipping sauce was....it was free! I cannot believe it. For once, I feel like I'm getting my monies worth. I don't normally leave reviews, but this place deserves it. The food tasted GREAT. Even after a 30 minute trip (used a thermal bag) Im happy to say that this is our new chicken place. Even if it's 50 KM round trip.
Average. Good wedges
I don't like tip system there,one u have to pay.
Good food
Good food!
Bad
SO GLAD MARY BROWNS IS ON THE ISLAND!! To each their own, with all the one stars... for those who haven't had Mary browns before, if you cannot handle spice, do not get the spicy chicken as it is heavily spicy. The taters are salty (my personal favorite) and you are better off to go order in person. The app works, but is not fully functioning (multiple people have had issues with it canceling.). I have tried almost everything on the menu, and never had a bad experience. Way to go MB!
Excellent place for a greasy meal
“Hail Mary full of oil The lord is with your chicken Pray for us carnivores.” -My husband loving this place.
Given the fresh chicken they use, the price is very reasonable.
Our favourite chicken shack for a reason
I appreciate when sometimes I have a request for my meal, they do the xtra mile. Thank you
Mary brown's always happy with their menu especially chicken and taters there were only 2 staff today working the entire store but a huge shout out ladies you are doing a great job ????❤
Awsome as usual big Mary's kicks butt for sure
Great service and the spicy chicken is brilliant.
So delicious! Food is good and the staff is friendly! Definitely will come back! Recommend!
Great food, tends to be slow service
waiting over a half hour for a poutine to find out they didn't have gravy ready at 1 PM on a Sunday afternoon. great way to spend my day with the 4 year old.
I think they have the best chicken in town
Best take out chicken I've ever had, everytime...
Food is okay. Service is nice and fast
One of the few establishments in mcmurray that doesn't screw up orders all the time. Quick service and hot food if eating in.
food was delicious thanks to the whole crew.
Lunch
(Translated) Delicious! Has become a must-eat pocket list???????? (Original) 好好吃!已經成為必吃的口袋名單了????????
Friendly,staff always,have smiles on, great service, and food.
Good, fast chicken!! Not as greasy as the other guys.
Been wanting to try it since the announcement of its opening and the chicken does not disappoint.
Big mary, a must-eat every week, with fried chicken is perfect. The spiciness is my favorite.
Food was good
Good place. Great food
OMG ! 1st time customer, took aprox 10 minutes to get my order, very busy, so to me that is awesome. THE best wedges I've ever had ! Staff were super friendly which shows they enjoy what they do...we will be back for sure...I wished there was a Mary Brown's back home in SK
Service
I ordered every chance I get from skip I always get my Big Mary extra Mayo I love the sandwich it's so delicious ????every time I order it ???? always good with the taters My husband and I always enjoy our meals thank you so much
Always love Mary Brown's!
Best Mary’s browns
Made an Order at 12:30 for Pick-up at 5:30 via the App. Left my house and got to the store where I find out the order was cancelled 5 minutes prior to me showing up. I called into the Store to talk to find out what was going on and received mixed explanations. The First person told me that the order was Automatically cancelled as they were so busy and that she would let their head office know about it. I asked her to have them call me and she gave me to the owner of this Franchise. I told him I was not pleased with the app and he told me that the order was not automatically cancelled and that they had cancelled it. He said it would be unfair to all the customers outside who have to wait for their order. Then why is there even an app to make orders in advance. I made that order so I would not have to wait in a line outside. This was my first and last experience with this Company. Edit: to the reply from Mary browns. I had tried to inform you. I sent a message to you via your website. I had sent this exact message as I had copied and pasted. You never responded. Glad to see you just seem to try to look like you care. I will try the email there and update.
The chicken is very good
Chicken is not greasy but has a slight dry to it . and macaroni portion size is small but in all good stuff .
Mary Browns never bad.
Really good customer service
Chicken is the best in Nanaimo!
Best fried chicken burger I ever had!love the spicy one!Long wait though maybe because they just opened this location ,but believe me really worth the wait!
Definitely the best Fried chicken in town, great staffs great environment, love the spicy big mary <3
Really good customer service and the food is amazing !! For sure I’ll come back again. 100% recommended!!
The chicken is good, but they can't get an order right. Been there 3 times and they have messed up my order each time. Not only do I receive the wrong items, but I get less than I ordered! No use complaining. I will just stop going there
Being from the east coast if is great that this store opened. IThe Big Mary and taters are the best!!!
This is very tasty chicken.. I got the spicy chicken sandwich with the 2 stick thing with chicken I forgot whet they are called .. But they are real good. I will be coming back when driving through.
Love their fried chicken. It’s very juicy!
Just came from there, paid for the extra mayo on the big mary and I did not get it. I would say that everyone should check to make sure their orders are complete.
Perfectly crispy chicken strips and the tater poutine always has lots of gravy and cheese.
Monday have 15 chunk bucket for 20 bucks hells ya
Happy that Mary Browns is on the Island. Service was pretty good. Had the Big Mary Original. Very tender and soft chicken with a soft warm bun. I'll definitely be back, but have to try out the Popeyes coming on Hammond Bay in North Nanaimo first.
Gregoire location has dry chicken and Timberlea location has greasy chicken. I prefer dry. Can't go wrong with the Big Mary anywhere
Absolutely terrible. We went in and it took over 30 minutes for 2 chicken tenders and fries. It didn't look like there was a staff member in the place over 16 years old. Terrible experience.
Best chicken, bar none!!
Good fast food
Over price. Tastes less spicy chicken. Staff dont care about customers order. Waited 45 minutes to pick up an order which was supposed to be ready in 30 minutes. Bad management skills.
Good food but very expensive.
Really like the product, very friendly and clean.
First Time Customer , Meals we’re incorrect , chicken was dry , also seen staff were counting change from till then turn around and start bagging a meal without washing hands !
When in fort McMurray.. only place I go is here
Ordered a 9 piece combo meal, mac n cheese salad, and onion rings. This unfortunately was a disappointment. I don't remember being this sad after eating fried chicken. I was sad for those delicious breasts, tasty wings.... alas they were drastically underseasoned. The Mac n cheese side salad was but a very small snack sized, the size I'd give my 2 year old for a snack...also as someone else has also noted, a lack of cheese flavour. Gravy was also sad, but saddened with an excess of Salt. Onion rings were blatantly generic. I really was and am sad from our visit. It is only my hope that the store can revisit a few of the flavours/recipes to make this stand above as it should, as this chicken place could ROCK with a bit of flavour.
Get spicy ones, theyre tasty. The originals dont do it as much for me. All in all good tasting fried chicken, especially when theyre fresh outta the oven. But theyre pricey. It sort of put it 2nd or 3rd than the other fried chickens for me.
very good service and tasty, definitely will come back again.
30 minutes in the drive through for 2 burgers and fries. Waited long enough for it to be prepared from scratch. I enjoy eating here but not worth it for the wait.
Expensive! Bring coupons!
Friendly, average time, a bit pricy but KFC is the only other alternative lol. Will compensate you, if you have a longer than usual wait rare these days.
Definitely didn't feel like it was worth what we paid for. Pretty much tasted like it was microwaved ????. It wasn't terrible--just underwhelming. The service was friendly and pretty quick though!
Freakin' delish. We needed a new chicken restaurant and beyond stoked with Mary browns. Thai chicken poppers all the way ????????
I finally got to try Mary Browns chicken last night as its always packed and I only get 30 min for supper break. The store is clean and tidy and well organized the staff are helpful and polite. Nanaimo doesn't have a lot of choices when it comes to fried chicken and i have to say Mary's chicken has the Best Fried chicken mojo's in town by far. and even though i hate coleslaw theirs is really good .A little expensive BUT worth every penny. Will defiantly be back again in the near future and will be telling family and friends to try it.
Best Chicken out there in my opinion. This location is always good.
Spicy
me and my family all love the chicken here and we come here at least twice a week !!!! friendly staff
Decent chicken.
Service is great and the food is very good. It is a popular place for many.
My friend highly recommend Mary Browns. I tried this noon, really tasty. I love signature chicken with gravy, so juicy. Will go again.
Sat in drive through for over 10 min waiting for a single order. Do not go here on weekend and expect quick service. Under staffed and over worked. Inconsiderate owners
May favourite spot. But have to check my order over because of missing peices or products.
Best food experience!definitely will visit again when i travel to the island
????
Staff are Great and the food is always awesome!
The slowest name in fast food. Their chicken is alright, fries are soggy, tatter tots are overrated. I like the big mary, but I often get it with lettuce that is too old, or buns that are stale, or questionable mayo. They hit the mini mary with a shrink ray, its like they cut a chicken finger in 3 and put it on a bun made by keebler elves, but it still costs half as much as the big mary.
Chicken didn't have a lot of taste but the taters were good
I'm hooked on the taters darn tasty little morsels and a small with gravy is almost a meal in itself for me
Hands down, one of the best fried chicken I have ever eaten in my life and that is a bold statement.
The chicken steaks were hot and tasty. YUMMY...
Excellent
crispy and juicy chicken, everything we get is delicious. price is reasonable and quality is good! Definitely will come back again, best choice if you want fried chicken !
Wait in drive through for 15 min and was the only car and inside wasn't busy..
Good food good service
We stopped going here because they could not get the order correct. When I would tell them it was incorrect they would offer a free order on my next visit. That does me no good on the current visit. Plus the makeup order was usually incorrect, as well. Figured we'd give them another try last night. I checked the bag before I left, the order was incorrect. The counter girl went and had a 5 minute debate with the cook, then said it was ready, again. I got home, incorrect in a different way. I phoned and asked for the manager. She wasn't in until this morning. I left my name and number for her to call me. It is now 3pm, no call. I guess the competency level is right through to the top. It is all fine and well to be offered a replacement meal, but that doesn't make the first meal useful. Here's a suggestion, do it correctly the first time!
went in. ordered. stood there waiting 25 minutes while orders came and went. went up ask how much longer. wasn't even started yet. got a refund and left. too bad . place is for sale and service sucks. I love the food.
Stellar staff. Always polite, hard working and efficient. They are respectful to everyone - once, an agitated man was pacing out front after placing his order. The staff brought his meal right outside for him. The food is phenomenal. Hot, cooked to perfection. The coleslaw is a wonderful balance, not too acidic or creamy. Prices are reasonable. The owners/management are doing an incredible job with their team and should be extremely proud.
The fried chicken tastes great and is reasonably priced.
Can’t wait to come back again!
First time there... Colonel who? Very good!
Food is great but they need more then one person working the front counter.
This Chicken beats KFC Chicos and Lee's Chicken hands down the Spicy chicken is so flavorful it is the best all around and their prices are great I have found my new chicken restaurant.
We ordered with the app and we were to pick it up at 5:15. We were there by 5:10 waited outside in pick up line for over an hr.!!! There was also a line that you could go in and order. People came and went with their food!! While all preorders people were left standing and waiting. I have never been here before and doubt very much I’ll be back again!! If this was there first day open I’d give them a break(a little) but there had 31 days to figure it out!! Would have left If we hadn’t have prepaid !! No way to get our money back!! So they have you over a barrel!! If you could give it zero stars I would
The chicken was really well cooked, and the 9 piece was a nice assortment. Not greasy at all with a nice light batter. You can tell the oil to cook isn't overused. The wedges were really good and the best I have had in quite some time. Thank you for caring about what you do, it shows ????
Friendly cashier with an awesome sense of humor. The chicken was juicy and hot. Clean environment. Will be returning.
Cancelled my pick up order the day of order and making me wait 5 to 10 buissness days to get my money back (Updated) food was replaced staff was helpful and fast with solution but there was still a minor mixup with order and the food was delicious and fresh
Great service no waiting
Unable to call in an order, if the phone is answered they say they are not taking calls...not good customer service
Great service from the young man working there! And awesome food as always. Highly recommend!
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