We offer you the reviews of real people who purchase the products of Truffles Catering (Catering) in the territory close to Esquimalt (Canada).
Nowadays the business has a rating of 4.5 over 5 and that score is based on 52 reviews.
You may have noticed that its rating is basically the highest, and it is based on a very high number of scores, so we may think that the rating is quite faithful. If there are many people who bothered to give their score when they've done well with the service, it works.
As you know, we don't usually stop to set opinions when they are positive and we usually do it only if we've had a problem or issue...
This Catering belongs to the category of Caterer.
Truffles catered our "socially distanced" staff lunch. Presentation was great; food full of good flavours and freshly innovative.
Alsome catering ever.
These Truffles snacks made for a delightful Mother's Day picnic dinner on the beach, thanks to our wonderful daughter in Grande Prairie!
Hands down the best Beef and Chicken Pot Pies I have ever ate. A little more expensive than your store bought, but totally worth it for the quality. Really excited to try their Christmas Dinner in a few days!
Truffles is an amazing catering company, they go out of their way to make sure that your experience is exactly what you expect. The food is amazing and they are super helpful and accommodating!! I would recommend them for all of your office catering and your personal catering too!
We use Truffles for our office catering. The food is yummy and well packaged and the staff are friendly and incredibly helpful. They are always willing to go the extra mile. You know you're in good hands when you work with Truffles. I can't say enough good thing about them.
Truffles, thank you for your top-notch service, your beautiful and delicious food and your level of professionalism. You exceeded our expectations! I would highly recommend Truffles Catering and hope to work with them again in the future. Thank you Heidi, Liesel and Paul!
When COVID hit I started taking advantage of Truffles home delivery service and was delighted with price, quality and taste. This past weekend I ordered a picnic pack for 2 people to be delivered to Sea Cider as part of a yoga experience and I was blown away. So many special little treats and tastes. Excellent quantity for price and super fresh. What a great option to add onto a staycation or order for a special event or date night.
White chocolate coconut truffles are the bomb!
We hired Truffles for a corporate event and were extremely pleased with the service we received. Jannine was EXTREMELY helpful in assisting me with the planning in terms of recommended food amounts, drink options etc. She met with me beforehand to go over the space, talk about our needs, and advised me accordingly. The staff - on the evening - were professional, timely, neat, organized, polite, attentive...excellent. Thank you!
Truffles was recommended to me by my sister while my husband and I were visiting her in Victoria. It was his birthday and I wanted to make sure he had a wonderful dinner. With the current situation in the world I knew a dinner at home with our family would be my best bet. I called and spoke with Sheldon at Truffles and he was AMAZING!! He helped me plan a great meal for 11 of us, and even worked with their chef to have west coast crab added to our menu. The food arrive right when he said it would and we only had to grill the meat. Oh and the food was fantastic!! Plenty for all of us with left overs too. I’m so appreciate for the great customer service and food. Definately recommend using Truffles!!!
Pro chefs with excellent attention to detail
We hired Truffles for a staff event and we are very happy we did! Jannine was incredibly helpful with planning the event. The onsite staff were wonderful as well. They were very professional, well organized, and very attentive. Everyone raved about the food and the service. The Truffles team helped make the event a success! We will definitely work with them again. Thanks!
Adam was a pleasure to work with and really helped make our wedding special. I would absolutely recommend Truffles for anyone looking for high-quality, professional catering services.
Truffles took care of our staff event and we were so pleased with all they offered. They staff on duty were attentive and lovely and the food itself was truly delicious! (and plenty to go around) The booking agent was super fast at answering our questions they were able to meet all the special dietary requirements we had. We will definitely be using them again for future events! So impressed :)
my workplace had them cater our lunch one day and it was delicious! best ham sandwich I've ever had!
Delicious food. Well presented. Love the takeout
Absolute disappointment. My family and I went for a lunch at Royal Roads and the food was sad, and the customer service was atrocious. We will not be eating there again any time soon. Not only did they forget one of our orders, when I went to receive my order the cook was quite rude and inconsiderate.
Wow. Need more stars! Their newly created menu for delivery during the crisis is the same excellent quality food. And very reasonably priced. So impressed. Love you. Truffles
I love working with them. Food is amazing! And staff is really competent!
We hired Truffles for our wedding. Taryn coordinated and organized everything according to our tastes. We had half of our family from Canada and half from the northwestern US and tastes varied widely. 1/3 to half the family is vegetarian and 3/4 to half love meat and fish. We couldn't have been happier with the food and presentation. Hosts were helpful and always available but not in the way. The Salmon and beef was cooked perfectly and the variety of salads was amazing. It is not often that my family praises a caterer so much - it is very hard to meet all of our needs. We also enjoyed the dessert (so many options and fruit too!) and they were able to work with us on our specifics. Reliable, detailed and flexible. An excellent combination! Thank you Truffles!
If I had the option to give ten stars, I would! We ordered an assortment of charcuterie boards for a recent birthday event and what arrived was spectacularly presented, top-quality, and was the highlight of the night. Absolutely fabulous!
Truffles recently catered an event for us which went off without a hitch. They were on time, communicative, the food was top-notch and the staff were fantastic! They made what could have been a stressful evening an enjoyable one! Highly recommend!!
Truffles Catering provided wonderful food in individualized boxes for the Leadership Victoria-hosted 2021 Victoria Community Leadership Awards gala on Sept 15/2021. The individual boxes met the dietary preferences of attendees and provided a precaution again Covid-19. Everything was elegant and delicious. From the get-go, Truffles staff were helpful and professional; the food was outstanding; and service was terrific. Very happy to recommend.
March 21, 2020-the Wedding of the Apocalypse... wow food fit for the Gods & Goddesses... with hours notice and no serving allowed we appreciated your safety and consideration. JP personalized chef delivery to our Chateau, thanks ! Our Wedding Warriors appreciated the food after the wedding performance. The next day delivery of the buffet.. in freezer ready packaging.. we are stocked... we demolished the deserts for 41 in 3 days between 12 of us... we loved it... thanks for above and beyond. We wish you well. Anyone needing delish home cooked deliveries need to know you Rock the Safety and the taste and interesting flavours are beyond compare... Heidi thanks for the quick communications and options and positive can do attitude... Bravo Team Truffles. OMG just tasted the turkey broth we made from the bones of our turkey leg feast... heavenly.. into ice cube trays it goes for future feedings... Thanks Truffles Catering you are feeding us long term too. June 20 we had a safe distance social in our backyard with our Best Man and Maid of Honour families and again Truffles we enjoyed the steaks so carefully packaged for freezing we did sous vide to keep your perfect cook…
From a vendors perspective, it is always great when you arrive at an event and know Truffles is providing the food! Fun staff, Extra organized and the food is unreal! -Mr Booth
I have used Truffles in a professional setting and have found their customer service to be top notch. They have great attention to detail and their food is always beautifully presented and rapturously enjoyed. I would highly recommend them to anyone who wants fabulous food and an easy ordering experience. Five stars!
Summary: delicious food delivered on time. Note: I have only experienced their meal catering, not their event catering. It's not easy finding the right gifts to be delivered, and Covid made travel an issue. I needed something interesting for my mom, and Truffles provided an exceptional solution. Great food was prepared and delivered with no problems. Easy to follow instructions accompanied the dinners, and that was a blessing. The food lasted a couple of nights in the fridge with no loss of quality, and a couple of items were bought for freezer storage, and they worked out well a while later, too. I'm recommending Truffles to many people and will be using it again in the future!
Was excited to pick up one of their grazing boxes. Was disappointed to be charged an administrative fee for the privilege. Everyone in business is begging for local support through Covid, then gouging with hidden costs. Am I the only one who doesn't think this is right? We're supposed to all be in this together.
Hi..you catered a wedding recently at Hatley Castle..my sons wedding. The service was impeccable from the lemonade in champagne glasses to fish tacos at 10 pm. More than enough food..my grandson ate all the bread sticks so I didnt get to try those. Salmon was done perfectly! Two suggestions if I may....the steaks were way overcooked and the hot food could have been hotter. Dessert table was lovely... fresh fruit, pastries..loved everything. All was done so eloquently and professional...thankyou.
Part 1/2 Honestly, I had wanted to give them 4 stars if not 5 for the initial experience my husband and I had, but I simply cannot after how it has been from the business aspect of the company. Originally, we were working with the event coordinator/planner named Adam (this was in April), and he was amazing and helpful with what we wanted for our wedding dinner, including accommodating certain changes for our menu. We had a great experience with what he showed us in-person. We had no problems with anything, cost was noted and reasonable and altered to reflect the changes. He also kept in touch with us through email until his last message to us that he was leaving the company for better things but reassured us that we would be taken care of by another coordinator named Jannine. Now, up to that point, no problem. He told us around mid-August and our wedding wasn't until late September anyways. Closer to our wedding date, my husband messaged Jannine to check up on things. When we tried calling the company several times for her as well, we were told a) she works from home, and b) she doesn't have a phone number to reach her at where she works from home. It was a slight worry, but eventually we did hear from her and fast forward, we're on the wedding day. First off, I must note that the food was great and the staff serving were amazing as well, except one flaw with the fresh sliced fruit small plate. It not only cost $65, it was also not around for the time at the canapés/refreshment hour that we had planned for our wedding. In addition, when it was presented with the wedding cake and cupcakes, the "small plate" was indeed a small paper 8" plate that had very sad looking grapes, sliced watermelons and other melons, strawberries and sliced oranges and some blueberries. It was honestly so small and sad looking that even the guests did not realize it was part of what we had intended to serve, but thought it was just some decor. Another issue came up with the business. My husband who was mainly the one interacting with the catering company, was then charged an extra $280+ amount on his card (after the wedding), without warning nor a previous receipt/contractual proposal or understanding of why it was of that amount, but just a "hey, it's us, and we're charging this much on your card, bye" type of email. He calculated and estimated at most we would've been charged an extra $50 to $70 due to an extra plate, but not at over $200. Right away, he called them about it but the company went away for vacation and wouldn't be back to two weeks so we had to wait.
Your trucks probably shouldn't cut people off to the point where you have to slam on your brakes to actively avoid a collision. Especially with a company logo on them.
Alistair from Truffles was awesome. Thanks for taking care of everything and your team was great. This is the second time we've used Truffles Catering for parties and they've been really good both times!
Truffles was one of our food sponsors at a recent food and wine fundraising event. As one of the organizers, I found Adam Duron always very easy and prompt to deal with. Their food offering on the evening was beautifully presented, tasted as good (or better!) than it looked, great flavours and served by very attentive, knowledgeable and friendly staff. Paired very well with the wines being poured around their table. Thank you Truffles for your great contribution!
Truffles works with the funeral home that we used for a family member's funeral. We were given a menu that did not appear on the webpage for Truffles so I wasn't sure what things would actually look like. We were so very impressed with what arrived! The tea sandwiches looked beautiful and were delicious, the bread was so fresh. The fruit platter had perfectly ripe fruit, the cookies and bars were not only tasty but also presented in a lovely manner. The cheese platter impressed us the most, an amazing variety of cheeses served with breads, crostini and crackers. Thanks so much to Truffles for their great service! Highly recommend them!
2nd time I've had a dinner catered by Truffles and i'm still not a fan. Salmon was overcooked and the turkey was bone dry. other dishes where very bland. service both times was amazing.
Consistently amazing food! My husband's employer has had Truffles cater their Christmas party for quite a few years, for 250+? We're always amazed at the quality, freshness, flavour, presentation and its warm! Highly recommend.
Ordered a picnic lunch/dinner from Truffles and picked them up on our way to Butchart Gardens for an event. Great friendly and helpful service and our picnic was delicious. Definitely recommend.
We had a last minute venue change for our corporate event which also resulted in needing to find a new caterer on a week's notice. Not only did Alistair and his team jump in and do everything we needed to pull off an amazing day, but the food and wine were absolutely fantastic - what a wonderful experience. And what's more, as the event planner I found that I was actually able to relax and enjoy knowing that the Truffles team had everything well in hand. A truly professional partner - thank you so much!
Truffles Catering was absolutely incredible! We got married July 24,2021 and needless to say we had a few challenges with planning our wedding during Covid. Adam and his team at Truffles were very accommodating as to what we were looking for. Extremely professional, efficient and excellent communication between us and Truffles Catering. Everyone on the team truly bent over backwards for us. We trusted them with our meal selection, the food was fantastic, service was exceptional and we had the best night ever. If you are looking for a catering company for your next event - trust us, Truffles will not disappoint! Thank you so much guys! S&C
worst services ever. highly NOT recommended
So glad we hired Truffles for our event. The food was delicious and creative and the staff efficient, friendly and attentive. Guests complimented us on our choice. Highly recommend.
Excellent value. The quality of food and level of service far exceeded the price per guest. We used Truffles for our wedding with 70 guests. Everything ran seamlessly and looked beautiful. Guests were raving about the food. The level of professionalism and transparency in pricing from the first conversation through to delivery was amazing. We would ???? work with Truffles again in the future. ✨
All my interactions with Truffles were flawless. From the initial booking, event planning and execution of the event, everything was easy and effortless. Food was delicious and the presentation was beautiful. Thank you Tanya and Keira for making it a memorable event!