Reviews of Pizza Hut Cranbrook (Catering)

Ian

Delivery boy working tonight is very hot

Varghese P Jacob

it was fast and the food was okay

Carey Reid

Worst customer service. Pizza's also sucks.

Ron Queen

Still a great crust !

Chris Cawthorn

What a joke cranbrook pizza hut is. I waited 30 mins for my order it never showed up. Called and they said it would be on it's way. 30 mins passed by and still no pizza. I called back and he said there is only 1 person working and no delivery. Why wouldent you call to tell me or tell me when I called?? How disappointing and sad.

gil goldberg

Mediocre chain restaurant.

Jason Neis

The PIZZA ????????was great ????

Snoringdragon BC

I just ordered the stuffed crust pizza my daughter wanted it...and let me tell ya...for 26.00 for a pizza and what we got omg...the crust on the bottom was so thin its like there wasnt even one..and it looked like it had been throwen in the box...never again will i order from there so disappointed...huge thumbs down pizza hut

John BanQuan

Order Pizza today Sep 18 2021 amazing as usual but the driver always puts a smile on my face 10 out 10

Darren Matheson

Excellent pizza good 2 for deal

जाट In Canada

The food is good if not a titch expensive. On this particular visit I came in to order then sat down at the counter and waited. Five minutes passed when I was told it would be done I asked how long it would be. The same guy who took my order looked super confused and then looked in the warmer and grabbed my pizza. I was sitting there the whole time.

Colleen Murphy

Great pizza! And always a good deal!

Kristian Rintoul

Great pizza great customer service. Do recommend!!!

Exploring With Dragon

Pizza Hut is usually pretty awesome; but the new delivery driver they hired has absolutely no idea what he is doing. I was called two separate times, 30 minutes apart because he was unable to find my address. After confirming my address through two different people, and insisting that the address they had was indeed correct-- and having him drive past my front door twice. When he finally pulled up to my door, he sat in his car for a long time until I flashed my house lights on and off and waved at him. It put me into such a terrible mood having to deal with this-- and when the food arrived it was cold, and the cheese was already hard. Having to pay full price for sub-par service and food is frustrating. This will affect where I choose to order from in the future. Which is a shame because they have had a number of great quick and friendly drivers in the past.

P W

We ordered pizza yesterday for a birthday party, great food. The staff and service is the best.

Mythical Gen

It's just like every other fast food pizza place. Stuff crust makes it a little better for the price.

Andrew Pfeffer

Pizza was good it just sucks most of the best deals you can only get online open to

amanda lavallie

First time ever ordering Pizza hut. Delicious

kulwinder atwal

Never had a problem here but too bad it's not a restaurant where you could sit and eat I liked that about Pizza Hut

Kristen Queen

Always great, thanks for the awesome service!!!

123 LSA

Called and complained about pizza being raw the manager basically called me a liar said it wasn't possible, Well that was the first time I ever had a issue there it's usually great pizza but with the managers response I'll never order from there again he was rude and dismissive I'll never recommend pizza hut to anyone.

Afshin

Absolutely love the P'zones and indian butter chicken, bacon lover and chicken cesar... food is absolutely heaven...

KN47 TurtlesGAMING

Decided to give into all the ads and try the KFC popcorn chicken pizza was better then expected to my pleasant surprise

K M

We just ordered a pizza, like we have done for years... except it didn't arrive for over an hour and a half. We called and politely asked where our pizza was, but to no success. Unfortunately the man on the phone was extremely rude and very unprofessional..not just for a minute or two but for at least 10 minutes he continued to blame us for our pizza not arriving.For the summary of this Pizza Hut we decided to never order from Pizza Hut again. As it is not worth arguing and being blamed for them not delivering our Pizza.So disappointed to witness this type of customer service in these times of Covid I repeat that the experience was so unacceptable that we will NOT be dealing with Pizza Hut, in Cranbrook BC ever again.

Dustin Keller

I was not happy about the thin crust that came with the stuffed crust the pan pizza with the crispy crust is much better

T H

Online ordering system has outdated address information. Delivery staff is awesome though!

PRINCE

Always fresh and real Canadian!

Aaron W

Not a good experience phoning in and making an order. The girl taking the order couldn't understand what we were ordering even though the week before we had no issues completing the same order by phone. I went online for the 5.00 deal it all came up but we called to make things easier and it definitely wasn't easier. I wouldn't recommend and I wouldn't be ordering again. The staff need to be trained on discounts and promotions, you shouldn't have to do it online, why hire someone to take orders if they don't know what they are doing and charge you more. I complained on the survey and to pizza hut Canada and have yet to hear back anything.

vraj bhavsar

Best pizza ever

Kelsey McCallum

I'm not being racist what so ever but ordering is next to impossible they can not understand a word you are trying to say I said my name was Dallas at least 5 times and they had it saved as Allen and still got my order wrong the food I got was good but the hassle isn't worth it

Steven Plaskett

Long delivery

Furness “LittleMikeStarCraft” Prime

Worst pizza ever! Absolutely nothing for toppings for what you pay for never again will order from there.

A & E Miller

Will never order from here again, worst customer service ever, I have givin it lots of chances each time failing, tonight I ordered a hawiian pizza and 20 wings (seeing as it's the only place that won't do half and half flavours unless it's 20 or more) the hawiian pizza was cold had barely any cheese and way too much sauce.... And ANDDD!!! It was over cooked, I called in this time and explained the issue and his response ... " we haven't had no complaints today" and was basically calling me a liar saying they weigh all toppings ... Point being I'm not satisfied with my order and after spending so much on their food I expect some sort of customer service even if I bought one thing for cheap if The customer isn't happy I'm pretty sure calling them a liar isn't the way to go! I'm perfectly fine with 2for1 :) f Pizza Hut

Jamie Thomas

Very unimpressed. I absolutely will not be back. Paid for extra cheese and didn't even end up with enough cheese on my one pizza to qualify as a regular amount of cheese as far as I am concerned. Both pizzas also were not fully cooked and had raw dough. Wasn't even offered credit which is not cool! I paid extra for extra cheese and you guys were extremely cheap and chincy and didn't even cook my food properly. Not cool pizza hut staff. Do better. STOP RIPPING PEOPLE OFF BY BEING CHEAP WITH THE AMOUNT OF TOPPINGS, CHEESE ESPECIALLY!

Marvin Dyck

Horrible management. Horrible Staff. High Prices. Poorly Exicuted Menu. Many Many Mistakes. No more chances given!! Stay away from Pizza Hut Cranbrook BC. Save your wallet & health!! Eat at Perry’s Pizza. Panago. Canadian 2 for 1. Apollo. Or Grubstake/Firestone in Kimberly!!!! Time for a change at #HorriblyBadPizzaHutCranbrookBCCanada

Shane Westle

I online ordered from pizza hut I orders 2 med pizzas I had ordered pepperoni Italian sausage and ham and I ordered thin crust. I got a normal crust plain cheese pizza. The deal was 2 3 tipping pizza y widnt I order 3 toppings. Get real pizza hut super mad and unimpressed never again will I ever from any pizza hut

Sadie Craig

Worth the price.

shelby carlson

not friendly could barely speak english . because i decided to order over the phone they add 8 dollars to the price

Ona Charron

Tastey and good deals

Tiffany Delight

Love their pizza, today I got delivery of a PPP even though the cost was less than the minimum for delivery, because of an injury, the owner still delivered, thanks, great customer service

munish sharma

Poor customer service experience Ordered online using the online option. Errored on transaction, and when i reloaded and placed order the pizza came with cheese only (ordered 3 toppings, on a 2 topping pizza, why wouldn't I Atleast order extra cheese) Phoned store and explained situation and that Pizza was virtually untouched (not that they could resell it). Manager on shift stated thats how the order came in to him online. I explained i understood what he was saying but asked what he could do to help rectify the situation. He told me that i should call it in next time and nothing could be done with mess ups after payment. My suggestion,check your order before you hand them your funds.

Parth Thakkar

Yuck. Last time I try this place. As traveller where do you buy pizza in Cranbrook? The management and staff here are beyond rude. Guess it only stays open because it’s the only Pizza Hut location. Sad, Pizza Hut in city’s are ran way better. With great management staff and delivery drivers. If I could rate -10 I would. Cold. Late. Made wrong. Exspensive. Bland. Oh but they weigh the topppings. Customer service and presentation is key. You lack all these skills. Someone needs to open a second Pizza Hut location in kootenays and simply sleigh this places business. Travel back and forth from Cranbrook to Edmonton. This location on steady decline since 2006.

Joe LeBlanc

Awesome pizza????

Michelle Comeau

I had Pizza hut for the first time, I did an online order, they had it ready for my pickup, I was 15 minutes late and still hot and delicious. The staff was friendly & attentive, the pizza, (we ordered the maple smoky bacon and the all meat) was really tasty!! Small slices, which we actually appreciated, I definitely reccomend trying them!

Karl Baker

I tried to order the $10 pizza of the day online and it kept telling me "your order has to be $10 before delivery and taxes", which it was. Since it wouldn't accept my order I called the store and they said "I can't override it here you have to order online". Kind of useless if you ask me. Also I tried to remove the green peppers from my pizza and it wouldn't do that either. Due to all of this the order did not get placed.

Justin Cleland

The pizza was great.

rimpy brar

Best pizza place in cranbrook. Great food, friendly employees, and quick delivery drivers!

Trisha Clowers

I ordered 2 pizzas for delivery and both of them came in scrambled in the box like it was dropped several times before delivering I called back to see if there was anything they could do but all they told me was "you should be able to manage" the customer service here is trash would not recommend getting a delivery from them it would be nice to see the owners actually do something about this place

T Rex

The garlic parmesan traditional wings are to die for. I can never get enough of them. The combination is perfect.

Teryne Taylor

Pizza Hut is the best place in town for pizza. Stuffed crust is my favorite crust out of all of the options that they. Their pizzas aren't skimpy like Little Caesars "Hot N Ready".

Andrea Husack

Amazing pizza every time and bread sticks . One of the best places in town with great pizza

Robert Westling

Charged us twice for a pizza and hade to argue to get are money back when we gave them are bank receipts and still argued was really disappointed with the service and we didn't even get are money back on the double charge

Antoinette Shipley

Crazy good pizza. But I'm kinda baked too so lol. But really its good.

jared deswart

The ???? taste is delicious .The best pizza in this town. Their handmade dough quality is $uper. Try once

Anterpreet kaur

Service with a smile

Charandeep Saini

Low prices

Robet Howard

Have always had good service here. Food is ready fast, hot, and to order.

Mike

The quality of this place needs work. The restaurant is clean and staff is friendly but they lack amount of toppings on their pizzas... and it's even worse when you use bonus rewards. The ownership is a friendly person but this has to be addressed to keep or build a clientele service.

Jalpa Patel

Always good but sometimes late delivery

Allicia Ranger

Worst service I've ever come across. U should stop selling pizzas.....just shut down your hut.

Bear

It was quick and our order was ready when they said it would be. 20 min..

Brandon Doherty

This place has some pretty bad service. They require customers to wait for the workers to come up at the time they choose and have had many people at times be waiting for over an hour. The managers are rude as I have heard one yell at an employee, hence why they are probably understaffed. Good food? Meh. Thank you, next

DAVE B

Awesome service Best taste Perfect staff Best place to eat in cranbrook

Shannon Stewart

I ordered 2 pizzas for delivery on Sat Jan 13th. At the time of order I was informed that the delivery time was 45 to 50 mins. After an hour of waiting I called to find out where my order was , I was informed it was enroute. Some 20 mins later my order arrived , I was rather upset to discover the pizza and wings were cold. I called the store although they were apologetic the best they could do was a 5% discount on my next order. I typically don't pay for cold food and feel the order should have been replaced with HOT FOOD. Next time a hot Dominos pizza !

Lawrence markley

Great pizza everytime

grampa toymaker

Good pizza eat there often

Shar Thompson

Good food. But expect wait times to be double than what the app says..

Dallas Mclane

Good

Blitz Shady

Best pizza place in town. Great good and super fast service.

Sam Quero

My order was wrong... when I got home I found out

Dwayne Tourigny

The best hot wings if you really enjoy heat

Carolyn Stensgaard

The pizza was good. Owner was friendly.

Amina Kabe

Failed to deliver. Literally. The driver was "stuck somewhere". The roads aren't that bad, been over 8 hours since it stopped snowing. We live in the mountains, have a back up plan ready. It's supposed to be what you do. No coupons offered or remedies suggested, other than to make it a carry out. No thanks.

Dhaval Patel

Incredibly slow service; 15 minutes waiting for somebody to come take my order?? After ringing the service bell?? Thank you, next

Harshit singh

It's a pizza hut but the only disappointing part is that you can't dine in

Trevor Paul

Worst place to eat pizza. Poor costumer service.

Madbarber B

Great wings! Great staff!

dallas g werd

gluten free pizza was the best ever! After having a horrible experience elsewhere earlier in the day with a very tasteless gluten free meal I didn’t want to try and have take out again but we decided to try Pizza Hut and it made the day better! Hard eating take out when you have dietary restrictions but they made it work and I’m happy! Absolutely recommend to my fellow gluten free people! 5 STARS!!!

Curtis Boudreau

Best pizza . Consistently perfect, the crust is divine . We drive an hour for this.

Keira Lee

Great and quick service. Friendly staff!

Mark Jakobsen

Ordered a delivery, didn’t come. Called after it sat there for a while, wouldn’t wave the delivery charge. Ordered from Canadian 2 for 1 was cheaper and no hassle.

blaundy86

Best pizza in town with an amazing delivery service.

Al King

I ordered Hawaiian stuffed crust pizza and it was BEST pizza !!!!! They are very generous on the toppings and the crust was excellent.

Theresa Pearse

Same as any other pizza hut. Decent pizza, good boneless chicken bites. Can be expensive as pizza goes. 5 bucks 5 bucks 5 bucks right now which is a great idea. 4 pizzas for under 40 bucks

Jeremy Randall

Stuffed crust, need I say more?