We offer you the opinions of real people who used the services of East Side Mario's (Catering) in Cornwall (Canada).
At the present this business receives a score of 4.1 stars out of 5 and that rating was based on 127 reviews.
You may have noticed that its rating is really good, and it's based on a large number of feddbacks, so we can think that the score is quite faithful. If there are many people who bothered to evaluate when they've done well, is that it works.
As you know, we don't usually stop to write opinions when they are positive and we usually do it only if we have had a problem or incidence...
This Catering corresponds to the category of Restaurant.
Their garlic loaves and salad still taste good but are no longer unlimited. Our dinners were more expensive, much small in portion and the quality has gone downhill. Out servers on the other hand were amazing! Continually checked up in us, kept us updated with the wait time and were both polite and funny. I'll wait another year before going back, hopefully they improve by then.
Nice staff, good food,fast service.
Great food
Good place but not with brother and family
Great service and food today, haven't been here since before covid in March last year so really we enjoyed all 4 of our meals and our server was super nice ????
Poor service. Our waitress had a poor attitude, like we were an inconvenience to her. The appetizers were greasy, we were never asked how we liked them. After our waitress brought our food, which was disgusting and over cooked, I actually spit it out, I complained that I did not like it and got eyes rolled at me. All the waitress said was that's to bad that I didn't like it, never was offered for a replacement for anything, and she never came back. Paid $80 for terrible food and terrible service. Would never recommend eating here and I will never go back. McDonald's is a better restaurant then East Side Mario's In Cranbrook.
Very good gf pizza nice salad
Great atmosphere n good food.
Friendly waitresses and a good place to eat with the kids. The kids menu here is a huge portion and the kids had more than enough. This is how it should be!
Kids loved it
All you can eat wings and soup or salad!!! Plus sometimes kids eat free! We love this place for a good family night out. The service is usually good too, sometimes not so time efficient but always friendly!
Good food, but long wait time.
A great place to meet up with friends for lunch on a Friday!
The service was great,very clean,cozy atmosphere!
Awesome food and service
Average
Great food and atmosphere
Always a wonderful experience going to this chain restaurant. This particular location is the only one in the North Bay area, and is typically busy on Friday and Saturday night. The servers are usually very good at keeping the tables clean, fully stocked with bread, salad and drinks and typically make the experience a pleasant one. This visit I had brought my family out, after a long day of moving. It was a great experience and was a great way to end the exhausting day. We always love the bread and salad options. I usually build my own pasta dish, while the baby eats whatever in sight, and one of the older children loves the cheese cappelletti. The new menu item with fried zucchini is our family favorite, and hope to see it continue on the menu.
(Translated) The Parmigiano chicken was giouuuu (Original) …
Great food and service.
Great service, super meal.
Awesome food and great staff
Always good food at East Side Mario's
Good place to eat but they had a long wait. So make a reservation.
Way too busy, too loud
Great food. Great service
East Side Mario's was a great experience they are friendly and accommodating especially if you have kids or if your kids are special needs. They have coloring for the kids and they give you a homemade bread loaf when you get a seat.
Good food and good service. But their unlimited soup and salad is a scam.
Always one of my favorite places to take the family. Good price and good food.
Good food great people
Meal type
Great food and atmosphere.. sever was very attentive and we had a great time!
grilled salmon with fettucine and veggies was so delicious! my favorite
Wait staff has an attitude problem. Stopped there around 5pm. They seated 8 of us at two tables that in most restaurants are meant for two people each. We were elbowing eachother and we are not big people. Waitress gave us attitude when we asked to move. There was maybe 3 families there in the whole dining area. Food took awhile and when we finally got it I asked for cheese on my pasta. Again I received attitude. It was the two older waitresses at that time. If you are in the service industry at least try and smile a little.
Love the food n friendly staff ????
Always good food
Ordered delivery tonight, got it in a reasonable time but will not be ordering delivery from here ever again. Pastas had little to no sauce. Sausage was way over cooked, and paid 2$ extra for baked cheese on both and got slim to no cheese on there. Paid 54$ for two pastas and a appy and didn’t even eat it. Waste of my money would have preferred going to McDonald’s.
The experience was fantastic, we weren't sure what to expect, but service was excellent and the food hit the spot. All you can east soup and bread special was just the icing on the cake for me.
Greatest pizza in town!!
????
Quality staff....can't say the same for ttheir pastta. Had the linguini alfredo with shrimp... gotta say have had better from the grocery store..and the sauce was watered down. Save your money...stay home and make your own.
Good food Great service!!!
Having eaten there a handful of times, this restaurant has a unique charm about it. One of my favorite features is the unlimited Cesar salad and bread you get when you order certain foods on the menu. The food is quite nice, the portions are reasonable and not overly expensive for the quality if you factor in the salad and breads. This provides one with the sensation of multiple course meals usually found in Europe. the service is quite excellent as well, the owner has come up and asked us how our meal was, this is a bonus in my eyes as it permits one to voice their opinions directly to the boss as opposed to a waiter, where the message can be altered. The decor is of an Italian chain restaurant but it is quite chic! the drinks are amazing, particularly a favorite of my girlfriend's, the cotton candy martini. I will most definitely return to this location as the staff is more than accommodating of the 3 children we brought, and were more than helpful and understanding with their behaviors and personalities.
Best place to dine in......But unhappy with customer service....
Great service, awesome food very filling! Definitely recommend.
Great customer service!
Good service, clean restaurant and restrooms. Meal was good too.
Excellent preparation Service and politeness
Omg, so loud. I don't know why they changed the decor. It seems full of echo now and lost the warm feel it had. Pizza way overpriced.
Got take out.. It was the chicken alfrado.. It was good.
Despite no being able to eat carbs, I still found a few carb-free items on the menu that were filling and tastey!
Delicious food. Unlimited bread & soup or salad is always worthwhile. Cost is higher than average, but reasonable considering the perks. Biggest downfall for this restaurant is parking and wait times. Maybe consider expanding your existing location or opening a new one. Either way, good food, great service... provided you can get a table.
Worst experience ever
Very friendly staff
Really good all around. I had seafood linguini.
Fast and efficient service. Great meal
I'm not sure why this place has such a low rating! The food was delicious, the portions were reasonable, the staff was very nice and I love the atmosphere here.
Food was hot good and service was fast, kind and efficient!
Kid friendly and always walk out full
Our server is always fantastic. She already knows ore drinks as soon as we go in. Half priced apps is a great deal. I probably go more than I should after work to grab a drink and snack.
I had the seafood linguine and it was cooked beautifully. I'm very fussy when it comes to my food. I couldn't get enough of their tomato and basil sauce.
Great Menus Fantastic service. Fabulous food at realistic cost.
Great service on our recent visit. The food is good, although I feel like the menu needs an update.
Penne Alfredo was good. Service was quick and kind.
Awesome lunch menu. Loved the Bolognese sauce.
This is my go to place. It's reasonably priced and you always leave full.
Best service I have ever had in a East side Mario's. I was surprised by how fast my many requests were answered.
Awesome service and awesome food!
The food was great..better than shoeless joes
Friendly and fast service
My grand sons favourite place to have his birthday lunch with the family. If you like pasta or any kind of Italian food, this is the place to go.
Good food, good people!
Great Food, great services priced just right
They air condition the place to the comfort of staff instead of patrons. If it’s after June 15, take a sweater. I said I was leaving bec it was too cold and there wasn’t the slightest hint of “oh we can turn the air conditioning down” - …
I work here it is awesome
Great food. Got fish and chips.
Always good food and service
What a fabulous experience! Pulled over for a quick bite on our way home. We’re served by one of owners. Very personable and knowledgeable about wine. The gluten free pizza crust is AMAZING! Lots of great gluten free options. Yum!
Had super there tonite , friendly service great food . Got the hell's kitchen chicken , and ministromie soup ! Was very good . Over all had a great experience ! Will returne and will recomend to others ????
Service, the food and friendliness of everybody was awesome
Fresh and tasty food. Good service!
East Side is a great place i missed being in Quebec. Great food and drinks for a sit down. I ordered a custom 2 topping pizza and my partner had the Fetuchinne alferdo with chicken and roasted garlic. Both meals were flavorful and exactly what we ordered. Recommened for all! Note: all pasta, main entrees and the custom two-topping Pizza all come with an unlimited salad/soup deal. Forever's if you wanted to have that deal for another meal you'll have a surcharge of $5.50 in advance.
Food was delicious and excellent service
One of my favourite restaurants growing up. There are not very many left in Canada. Once I saw there was one in Cranbrook myself and kids were so excited. At first we planned to stay in Cranbrook but ended up going to Golden. The owner was absolutely awesome during this time. Gave us great service a coffee for the road and great conversation. Highly recommended
*Edited* We had a slight issue upon pickup and they've rectified it.
Staff was efficient and polite. Food however was a bit pricey for the quality of food received. Pizza is not their specialty the crust was pretty soggy underneath. Pasta I find was overpriced. Don't have desert there too much$ for what you get. Food looks way lot better on menu. Definitely overpriced fastfood.
Tables are kind of small even with a family of 4 but the food was really good. A bit of a wait but eruo 2020 was going on and it was the supper rush so to ve expected.
Great Service!! However the Boombatta Bing was lacking in Taste explosion. There was No Italian spices...Meatballs are from a bag rubbery and processed. Ceaser Salade lacked Garlic. Wont be back????
Place was clean ..service was excellent But.. Spagetti and Meatballs not up to par with authentic Italian cooking...1. Sauce was very watery with stewed tomatoes little spices..right out of a can..Meatballs very small like swedish meatballs Tight and poor spices. I've had other dishes here and was happy Avoid the above dish. .
The food was good but we had to chase down the server to get our bill. They appeared understaffed for lunch.
Love the unlimited salad and breadsticks! The arrabiata sauce is to die for! Seriously, make sure you put a lot of shredded parmesan cheese! It's hot!
Great service, great food
(Translated) The restaurant was full when we wanted to go. We ordered the car and it was really quick !! ???? (Original) Le resto était plein lorsqu'on a voulu y aller. Nous avons fait commande à l'auto et ce fut vraiment rapide!! ????
Such a wonderful dish, so much flavour. Big fan of the Linguini Chicken Tettrazini.
Loved this restaurant, food, staff and atmosphere we're spot on!
Cauliflower crust pizza is the best! Service was great!
Great choices, unlimited bread and salad with every meal
Great food for the $$$$. Quick and helpful service. Would go again. Plenty of space for parking and Covid distancing.
Had an entree (Fish and chips). Came with all you can eat soup or salad and garlic bread. Soup was the best part. Battered fish was lightly undercooked inside.
Heather Harvey is hands down the best waitress!!!
Great waitress and the food was good portions and quality.
A little Italy in EVERY bite? Really?? I don’t think you can justify that claim. I would also doubt if any of the employees there can SPELL the word Italy. Shame on you ESM Cranbrook...shame. PS - Your bathrooms.....Eh Bada Boom Bada Bing! Yeah.....you need to do something about that aroma
Food was fabulous. I think the waiter was new so it wasn't the best service but he was friendly. Didn't take scene points which was very upsetting since we were paying for a group of 8, and thought we would have $50. Off the bill.
Good food and good service
Good food, friendly and helpful staff!
Waiter brought both my wife's and my favourite pasta dish and mine was extremely small. I don't know how it even left the kitchen without being caught and fixed. Anyways the waiter asked if everything looked ok and I made the comment that my dish was quite small for the price but that I could deal with it; his response to me was "well with two bowls of soup and the bread you ate, that's an argument I could make against you." It was quite rude and not the proper response at all. If you want a great east side experience go to Moncton or Saint John.
Cozy place with attentive staff. Great vegetable soup. Good options for vegetarians.
Good food and service !!!
Love the food! Love the atmosphere and the staff rocks. You never disappoint. Proud of eating there :)
Best service I've had in cranbrook in years. The pizza was great and the unlimited salad and soup you can't miss.
I can understand if a restaurant is busy and overwhelmed with people. Here I am dying of thirst and for relief of hot pepper I just ate , and some Manager behind the bar doing inventory told me “oh I’ll tell your server to ring it in when she shows up” when I asked for a pelligrino water . Server hasn’t checked up on me once since I got my food , I’m the only customer in the restaurant at 8:40 and I just want my bill so I can leave . God forbid they look after a customer , the look she gave me when I asked her for a water (how dare I ask her while she does inventory)
Good food
While the food is great, I contemplated giving four stars because it's a chain. HOWEVER, because of their enormous generosity giving meals to the Lancelot residents, I only applaud them!
Our family enjoyed a very good meal, service was prompt and friendly. We will be back for more!
Food was excellent but owners daughter was very rude to us and other customers while we were there. Not a good atmosphere.
Awesome place. Owner came out and chatted with our family. That's the best
(Translated) The overall atmosphere is very good, that is, the light is a little dark, and the food tastes good. (Original) 整体气氛很好,就是光线有些暗,饭菜味道很好。
I recommend the seafood linguine,but unless you're really hungry stick with the lunch portion.LOT'S to consume there.Waitress was lovely,I felt bad because I couldn't tip her as much as I wanted to.Will defenitley make it a go to place.Music was a bit loud as well.
Very polite server's pretty much just like I remember I was a little girl and my grandparents took me here
Yommy
East Side Mario's. Good food, fair prices. I had good service all around. Great environment. Pasta was excellent. They just lost a star. Veal parmesan well over cooked breading burned. Potato wedges were very dry.
Was late dinner but, was completely satisfied
(Translated) Very good (Original) Très bon
I haven't been to this East Side Marios before, and hadn't been to an East Side Mario's in quite a while. The cheese cappelletti was as delicious as ever. I had one and 1/2 servings of the all-you-can-eat salad, without onions or olives. The wait staff was very friendly and checked on me regularly. Highly recommended.
This is on our list of favorite places to eat! Good food and friendly service.
(Translated) The maintenance of the place leaves something to be desired. The service and food is ok, nothing more. …
I always recommend the Sausage Pepper Penne & Linguini Chicken Amatriciana
awesome staff and loved the new look of the place daughter and son loved the bike on the wall..
Service was awesome portions are smaller than expected . Got the chicken parmesan. Wasn't even close to 1/4 of plate pretty small. Charged extra to change to fettuccini alfredo. 3 people 100$
Disappointed in the food yesterday. My pasta was very dry, while my 2 other son's dishes were what it seemed, watered down ????and the taste was quite off.
Good food. Excellent service. Good atmosphere.
Always great food and ambiance. Our go to place.
Good fast service, never a bad meal.
Poor service out of inventory did not respond adequately to concerns
staff were extremely friendly
Superb service and the servers are extremely nice !!
The food was great service was good
Mmmm good food. Quick service , all staff i saw practiced sanitization and covid-19 masks etc. For anyone wondering. Yes they do serve lasagna(not on their temp menu. Just ask and you'll get it that simple). Thank you again
Great staff
Very good service, Food was great. They took good measures also for in restaurant dining.
Service is a little slow and meals don't quite meet expectations based on menu photos. Lunch prices are better for service and food quality. If paying dinner prices star rating is 2.
Awesome food and excellent service, very nice atmosphere ... ????
The service was good but the food and drinks were way over priced
A group of 20 or more of us showed up at night with no reservation (sorry ESM!) they looked short staffed and ready to start winding down. Every staff member in the restaurant sprung into action and made sure we we all seated together, drinks and food orders taken quickly and on separate bills. Food came out fast and hot and delicious. All the adults commented on how impressed we were with the food and service.
Yum
The food was tasting good and we got a good services but omg we were sick for all the new year eve and new year after we eat pasta from there, and it totally ruined our new year party ????????♀️
Amazing place for family or a group of people the food is amazing pizza and the pasta is top notch
Good food, good service and wait wasnt too bad for the food
Waited almost half hour for our order and when I got my meal it was this tiny plate that looked like a toddler's plate and it was dried out on the top, looking like it was left sitting for awhile. I immediately did not want to eat it and decided to eat elsewhere and the server that was waiting on our table still charged me 20$ for this small plate I didnt even touch...the waitress did not know the menu well and did not have much info on it before I placed my order. This past Saturday I was there at opening and left so unsatisfied because i usually love going to this place at other locations ???????? Was certainly not pleased at all
I love east side Mario’s deeply. All you can eat soup and salad is a dream. Service is always great!
Good food, Good Service
Salad and breads and pasta dishes are delicious
Went here for the thursday "all you can eat chicken wings". At first the wings were very good and well cooked but after a few orders (they bring 7-9 wings at a time) they started coming out a little on the barely cooked side with a few questionable wings we didn"t eat. If you are looking for a non stop flow of wings from the kitchen this likely isn't a spot for you but if you wait them out you can eat your fill of wings. You can get various sauces on the side at the same time.
Always fantastic meals. Love the calamari a' diavolo. All you can eat salad.
Smells nice and clean and they contact trace there.
The food is always consistent. I like that.
Awesome food and service !
Love their pasta dishes
Real friendly, good food & good prices.
Very good service good pasta
Dinner
(Translated) yum yum (Original) Miam miam
Great. Service was pleasant. Food was good
Wonderful hot food!!! Great service!!!
As always, had a great meal, salad was great, bread fresh and warm, I would definitely go again. Service was good as well.
Good food and good service!
Poor service. Food which in other East Side Mario's arrives to the table quickly such as bread, and salad took about 20 minutes. Food was not prepared as requested.
Good!
Stay away if you like Italian food. On the plus side you can get unlimited soup/salad and bread. On the negative side, everything tastes like it was warned from frozen. If you don't like food, and don't care, eat here; otherwise stay away.
Great Service and Great food.
Good food and service, great atmosphere
Awesome atmosphere
Food was good service was excellent, price... Not the most economical.
Great service, great food. No pressure, decent time for food delivery.
Visited on a Saturday around 1pm, so there was a short wait to be seated but once at a table service was prompt. Food was served quickly and was as expected. Overall, a good experience but nothing stood out as a "must return" factor.
Often eat here when staying overnight in town. Great service, friendly staff and great food (love the bread loaf!) Will be back! Thanks for the great experience each time.
The food is bland and the price is too high for the quality. Some dishes are good, but there are far better restaurants in the City.
Decent food, good service and reasonably priced.
Fantastic service from our waitress. Food was good
2.5 stars usually a good atmosphere and good food, during my most recent visit the waitress didn't come by our table as often as we would have liked but it was a busy night. I ordered the feta bruschetta one of the very few vegetarian options on the menu, it was slightly over cooked but overall tasted good for the first few pieces until i bit into it to find some small pieces of bacon had fallen onto the dish, which as a vegetarian woman had me a little bit upset that the chef clearly didn't take enough care to keep meat out of a dish advertised as vegetarian. Dissapointed.
Love it really good food and affordable. ❤
Changed my review from 5 stars to 1, as they are no longer offering curbside. Great food but skimping out on service.
Disgusting food. Gets worse every time I go (not my choice to go). Over priced food that's cooked in a factory, put in a bag and boiled.
I expected lower prices being a "used" sports store....maybe you can get a good deal now and then but we didn't....the junior's skates were same price as they are new.
Service was excellent, food was good.
This place serves complimentary salad, bread and soup, great service
All I can say is yum. Great staff great service and great food
Love their chicken parmigiana!
Amazing food and service!
Went there the other day, food was mixed and mashed management indicated to me. Avoid at all costs visit one of there Ottawa locations.
Had Eastside Mario's version of grilled cheese sandwich with fries Was amazing, make sure you are hungry it is very filling.. The garlic Parmigian fries I highly recommend, no need for salt or anything on them... Very friendly staff and clean restaurant
The food is typical chain fair!!! However the Management at this location goes out of their way to make sure you are happy!!! Beer on tap is extremely cold! Awesome.
Nice and friendly.n
Eating there tonight .
We absolutely love East side. Ray and his team always offer exceptional customer service. The food is always amazing with tons of leftovers for the next day.
The restaurant was at near capacity so eating at the bar was the only option - the bartender / server at the bar was excellent. I did not have to ask here for anything after placing my Supper order, she constantly asked if there was …
Good dinner,A little slow on service,over all, a third star,When services pick up,they will receive a higher level.
Love going here for their soup and salad
Pretty good for an East side Mario's.
Good food and family friendly. Staff seem more busy at the bar (tips?) rather than servicing their tables.
The service tonight was phenomenal. Lauryn was attentive, fast and friendly. Props to her. I am writing this review in hopes that she gets the praise she deserves.
Amazing friendly staff. Not a long wait.
S…
Pizzas tasted like frozen ones. Doesnt worth the price. Staff a little bit too intrusive.
Went for a birthday supper with my adult grandkids. Spent over $200.00. Waited a long time for our food. My grandson took a drink from his glass and cut his lip… the glass had a chip and large crack. Called a waitperson over and told her. Her response was “Oh sorry. Do you want another drink?” Had to ask for napkins to clean up his lip. Someone else came over and apologized and said his meal was free. No birthday song for the birthday girl. Food was mediocre as was the service. Not a great experience. Won’t be going back.
Typically good food and friendly staff.
Love how unique they are and taht when you have a soup or salad it's endless. Love how they show their desert menus. Polite staff that make you feel welcomed. Loved it there.
Great Pasta.
Food was great and servings were large. We actually had to take it home as we both had enough for another meal. Service was quick and staff were friendly. Very clean as well
Great food and friendly service.
Visited with kids Told them that we're strict vegetarians still out of 2 orders one was with chicken and one was with beef For them it's matter of saying sorry once, for us it's something serious related to religion. NEVER COMING TO ANY OF THEIR LOCATIONS AGAIN
Fresh bread, salad, pasta! What's not to love
Great place. Food is always A1. I've never had a bad experience here. Staff are great!
The panzerottie is really good. Would be nice if it was free soup and salad with any meal not just certain ones
Awesome place! Spicy chicken is the bomb!
Manager and staff extremely friendly and attentive. Best service we have had in years. Outstanding!
All you can eat soup or salad.
Food is always awesome. Bread and salad is kept up, the waitress was super friendly. 5 out of 5
Great place for families but very noisy. Not for me liking a guiet dining experience.
Amazingly friendly staff , great food and service
Some things that I love here: All-you-can-eat options Kids eat for free Monday to Thursday (adult must by something above $15) The salads are awesome The pizza is great The chicken parmegiana is incredible
I've been to this East Side Mario's many times. The prices are great and the food is great. The Salad and bread are excellent, especially considering that they come unlimited with may of the different meals available. One thing that stands out in all my visits is the lack of a bad experience. It's always great. My girlfriend and I like to go in around 9pm and at this time of night it's not busy and the service is fast. It's hard to believe we've been there so many times and always happy. The wait staff must have great training because no matter who we get, they're always excellent. Definitely recommended.
Same as always.
Nice place to bring kids.
I enjoy the Pasta menu and found staff attentive.
Was there during the closing time, I totally understand that you can’t serve or take my order as I am very late but there is a proper way of saying that. The lady at the bar said “ closing time “ in a very rude way. You don’t talk to customers in that way. Poor customer service, disappointing.
Service was good, spaghetti sauce is plain, just tomatoes, but overall a good meal.
Loved the service and food! The gentleman serving us, I believe he is the manager, was so funny and quick and made you feel like he was genuinely happy to help you. This was an awesome experience, thank you so much!!
Super friendly staff and the bar was nice. I had ordered takeout, only thing is they didn't add an cutlery to the take out bag.... still 5 stars
Great really friendly staff. Loved it here
It's not really clean and the waitresses are to young for a good service! !!!
We had a mix up with our team championship dinner reservation and WOW the staff was AMAZING! Thinking on the fly, resetting, and absolute top notch customer service throughout our meal even though they likely had to re-deploy servers, etc. Food was fast and as always, delicious. Thank you North Bay East Side Marios - you're THE BEST!
Love the food always great service:) my girls love the tomatoe soup there .
Great food.Good value. Very kid friendly place.
Good pizza, pasta could use a bit of work. I was impressed with the pizza my dining partner had. Much better than most pizza chains. My pasta lacked a bit. The flavours weren't quite there. Staff was attentive and nice atmosphere. I will go again but have something different.
Good food fast service
Great food and service. Fun atmosphere
Delicious food and if there's ever a problem with it, staff is always happy to help here. Great for families. Awesome atmosphere although at times can be a touch loud. It's a little dark so the eyes take a while to adjust but after that it's fine! Good birthday deals. Staff is always sweet and seem to care and check in regularly. One of my favourite places to eat. If you go on the right day you can definitely get some bang for your buck
Good food and a decent price. Surprisingly good ceasars
Post Stay Home open with far fewer tables but staff is very curtiou and pleasant.
Out for grandsons birthday. Restaurant wasn't busy yet service was slow. Food wasn't bad but it didn't sit well.
A bit slow.but overall great food
Pasta was very dry and had very small serving sizes. The unlimited bread was good, but I'd expect more out of an "Italian" restaurant.
Great service, if not fast they apologize and are so sincere. Great servers, and such good food!! Love the pasta.
It was an OK experience my mother and i went there during the buy one get 2 pasta dishes free and we did not get either of them because we both bought a pasta dish. i am not too impressed with that. I'm not sure that i will be going back if …
Love the chicken parm
Excellent service! They were extremely busy bc they had a lot of big reservations. But were very quick seating us and getting our food to us in a timely manner.
The food was disgusting.
Good place
Service was good but the food wasn't. The pasta was under cooked and tough. The Cesar salad was almost tasteless as it seemed to lack a good dressing and no lemon. Gave ESM a second chance and the food was much better and the side ceasar salad was perfect.
Awesome lunch with amazing service by Maddie. Will definitely return.
Over priced and small portions, had ordered take out, paid extra $5 for shrimp and got like 5 pieces of shrimp in the pasta overall, only reason we tried it was because of a coupon.
Great service and food. Would recommend East Side Mario's Cranbrook.
It was very delicious and service was excellent
We thought we would try out East Side Marios tonight. We noticed on entering, a Wednesday pasta special. As it did not give much information on the sign, I asked the hostess who shrugged and said “like it says, all you can eat pasta.” When our server came we again asked about it. She said “it’s in the menu.” Apparently we were on our own to figure this out. We finally found what we thought was it. When our server returned we asked “if this was the same as the special and are these the items we use to build our own pasta?” The answer was “yes.” We proceeded to order. When our bill arrived, we saw that we had been charged the regular price and not the Wednesday night special price. She said “she had to as we ordered add ons.” Huh? What is an add on? I see no mention of it in the menu. She said she would get the manager. The manager arrived and literally smacked the menu down in front of our faces and triumphantly pointed to a tiny square elsewhere in the menu where it mentioned add ons (yet that tiny square which apparently we were obligated to find was not mentioned by our server when we asked for clarification). Why did the server not say this? Why did the server say “YES” when we asked if we had the right place to choose our food?They did not budge on the price. I feel we were overcharged by a lot of money. I knew nothing about your restaurant and was made to feel like I was some kind of idiot for not knowing your menu. My pasta was very salty as far as the food goes. If you eat here, do your own research before you go because you will not get help with the menu and apparently the staff are not held accountable for giving you wrong information. The customer is always wrong in this establishment. I left feeling cheated and tricked by this restaurant.
Totally disappointed with the experience. I had a coupon for an appetizer but couldn't use it but didn't know until after app was purchased.
I ordered the mac and cheese. It was pretty good, I wouldn't order it again because it didnt taste like mac and cheese but was still good. Also the staff were friendly and awesome! Made sure we were happy and had a good time. I had their soup and it was good as well. 100 percent would go back.
Always have great service and awesome food
My family had a great experience today. The food was delicious and the service impeccable. We will return next time we travel through Cranbrook. Above & Beyond, thank you
Good prices on food. It's not amazing quality but for the price, it's reasonable :) good service too
Good food and service are top shape
Back in Ontario and in PEI (before it closed) the mini loaves came with garlic butter. This location had none. Not for the bread and not for my pasta. Also only 4 loves for the table in total before the bread tray was taken away. It's also very loud, much more than any other ESM that we've been to. Literally cannot hear the person across from you with the music so loud. Food was alright for 3 of us and the other one hated it.
Fantastic as usual!
food was so bad, it was dangerous, such as uncooked seafood. Pasta was dripping in oil. Staff was good but new the food was bad.
Great food. Friendly Staff. Great place for families and just getting out with friends.
More Cara Foods group, service was good, foods ok.
Went there for my daughters 10th birthday and my husband literally didnt get his food! When he notified the manager and waitress their excuse was there was a party of 25 they were trying to serve and that they wouldnt charge him his meal. Then when our bill came we were over charged for one of the kids meals. We will not be returning. I am still in disbelief of how awful we were treated!
Food was great, is very busy and a great service.
Good food; good service.
Passed through Cranbrook for one night and made it right before closing, the waitress was amazing and the food was great. Loved our stay!
The location was just right for a lunch stop, because we were driving from Cambridge to Montreal. The food was acceptable, if not brilliant ... but the staff were amazingly helpful in getting us back to the 401, because we had to use a detour to get to the restaurant!
We had to keep reminding our server to bring items that we requested, then waited and waited for the food to come out, which was cold. Would not recommend.
Appetizer, Budda Boomers, were under cooked and greasy, so I'm going to assume their fryer oil wasn't the right temperature. Our soup was brought to the table at non-food safe temperatures. It was so cold we could put out fingers in it. They then took it back and brought the same bowls having simply microwaved the soup. Entrees were average, better cooked than the appetizer and soups, but still not hot. The washrooms were FILTHY. Like the truck stop bathrooms I've been using for the last 8 hours were cleaner. You'd be better off going to the A & W across the street.
Service was slow and sassy. Food wasn't good. And I ended up getting food poisoning.
Good food and atmosphere
Upset stomach all 3 times been there.
Really enjoy our visit, friendly staff great food at very reasonable prices. Easy parking, very convenient.
Service is good but food is to expensive and bland .
Had the Hell's kitchen chicken, worth the price.
Cold beer, great service
Made a reservation on the same day we dine in. The food was filling and we had a lovely dining experience with our server Christine who made sure we were doing well and enjoy our food. Going back and fort in our table from time to time to get us what we need and made sure we had a lovely dining. It was definitely a lovely dining experience. Christine was very accomodating, nice, and friendly. Would definitely want to come back again.
Great food and deals. Staff was great! Loved the Halloween promo for 50X Scene points.
Food was good. Portions have gotten smaller. salads and soup was limited to only having one serving. Just seemed to be skimping on the serving side. Food was good but left unscathed for value
Tasty food. Good service
Best place to take the kids. Service is always great
Great food, great service, great atmosphere, thank you!
Service was great! Food and drinks were good as always. Some of the best ceasar salad!
Great meal as always.
I went here today with my 4 daughters. The staff member that seated us was quite rude. No smiles, and she threw the crayons across the table to my daughter sitting the furthest away from her. There was a food fight in the kitchen that involved a few of the staff members which I found to be very unprofessional. Other than that, our server was incredible! Food was fantastic....and I guess that's all that matters.
Not quite like being in Italy, but, then again, I've never been there either. Great food, great service.
Been going there for years, had a significant issue once, related to one single waitress. Talked to the manager, once. Never had an other issue, but i did get a free meal for me and my famly, and the disrespectful waitress is not around anymore. I highly reccomend this restaurant, they are good and handle potential problems proffessionally
Food was good and the price was great
It is ok restaurant but compare to other East side Mario's is below average Food takes a long time to come to your table. Pasta sauce was too thick and dry
We like trying new pizza places when we're visiting other cities and towns and East Side Marios didn't disappoint us they had great pizza carried out the order on time at a reasonable price overall a great experience
Enjoy it everytime we go and the staff is great
Service was excellent, great meal, love the all you can eat salad.
Good food and service.
Was absolutely ????awesome MacKenzie was our server very pleasant the owner is always a pleasure to talk to, would totally recommend the veal parmesan.
Decent food, the price and quality really do not match anyone. The prices have gone up and the quantity and quality have gone down since my last visit.
Robert approved!
good food great service will definetly go back
MY HUSBAND AND I WENT FOR LUNCH YESTERDAY, ( 23RD MAY AT ABOUT 12 PM,) AS WE HAVE DONE MANY TIMES BEFORE AND ENJOYED THE FOOD AND ATMOSPHERE VERY MUCH. YESTERDAY OUR EXPERIENCE WAS NOT VERY PLEASANT UNLIKE THE SERVERS ON PREVIOUS OCCASIONS WHEN WE HAVE BEEN TREATED WITH COURTESY AND RESPECT, THE SERVER YESTERDAY DID NOT INTRODUCE HIMSELF AND SEEMED TO BE ON A MISSION TO GET US SERVED AS QUICKLY AS POSSIBLE ALL THE WHILE SERVING OTHER TABLES AND NOT TAKING TIME TO INTERACT WITH CUSTOMERS. WITHOUT ASKING WHAT WE WOULD LIKE TO DRINK HE PUT 2 GLASSES OF ICED WATER ON THE TABLE, MY HUSBAND DOES NOT TAKE ICE IN HIS WATER. HIS COMMENTS SEEMED TO BE THROWN AT US AS HE PASSED OUR TABLE WITHOUT STOPPING. MY HUSBAND WHO HAD THE ALL YOU CAN EAT SOUP AND SALAD WAS NOT OFFERED MORE WHEN HE WAS FINISHED. IN HIS SPEED TO SERVE US AS QUICKLY AS POSSIBLE HIS ATTITUDE DID NOT CONTRIBUTE TO MAKING US FEEL RELAXED AND ENJOY OUR LUNCH IN A LEISURELY FASHION. I WOULD HAVE THOUGHT THERE WOULD BE SOME TRAINING FOR SERVERS TO TAKE TIME WITH THEIR CUSTOMERS AND TREAT THEM WITH RESPECT AND BE MORE COURTEOUS . THE ONLY IDENTIFICATION I HAVE FOR THIS SERVER IS MALE WITH THE INITIALS AM YOU MAY THINK THIS IS AN ODD COMMENT TO MAKE REGARDING BEING SERVED TO QUICKLY BUT IT FELT LIKE WE WERE BEING HUSTLED IN AND OUT
Mediocre service and food. Often busy despite food is generally made completely from canned/pre-cooked ingredients. Expensive for what is given. Would not recommend.
I've eaten here multiple times throughout the duration that I've lived here in Fredericton. I've never had a bad experince. One of my favorite resturants in Fredericton.
Gluten Free menu! Always a positive experience.
Great service, friendly staff, good food served hot. and good drinks. Lots to choose from and choice of free salad or soup and free bread sticks. In all was a good first time experience.
Loved it, kept full for a while and great value
Awesome! Just can't get enough of their garlic finger
Always grateful East Side Mario's feels the same wherever you go; staff seem really young at lunch, confused by the buy one get one meal - misleading ad.
Good service and food.
Friendly service! Good atmosphere
It's ok... all you can eat salad and bread is good. Salad is good...bread is so so. Entrees are average.
Love the food and atmosphere
Good food and our server was amazing. Always right there before our drinks or plates were empty
ESM used to be my fave growing up and for a small town with limited places to sit-down eat, it was our go-to place...but over the years, with the inevitable chain restaurant demand for higher profit margins, I feel this restaurant has gone downhill. The salad, which I used to crave, tastes like the bag it's delivered in...and don't get me started on the obviously misered toppings (2 grape tomatoes, 2 black olives, 2 rings of onions, etc), and on this occasion even the croutons were tasteless. I just don't know that I can justify the steep prices they charge now with the decrease in quality. They do however, have friendly staff, a great patio, and wonderful summer cocktails that I could sip on all day. This place will still satisfy most and I hope you enjoy. I personally will still go now and then to see if the quality has improved, and hopefully one day I'll be impressed that they are going back to their roots and cook real food, not from a bag, freezer or food service.
Food wasn't great. Calamary was good though
Came about 10 minutes before closing tonight and they stayed open for us! Absolutely amazing staff and great food. Highly recommend!♡♡
Food always sucks at any location
Great staff
Did not care for the food was my first time there and my last it was the worst food I tasted
Very busy restaurant but very well staffed Meal was excellent
it good
The food is processed food ...the service is great.
This was honest to God the most disgusting meal I have been served in moncton. And I'm not being mean. I swear to God it was seriously inedible. I'm talking disgusting. I ordered speggitti and meatballs from what I thought was a reputable Italian restaurant. The meat balls were from frozen processed meat! An insult to all Italian restaurants. The sauce was most definaly from a can. The meatballs were not even hot in the middle. I eat there often. Salad great. Mozzarella sticks excellent..their speggitti ( one of the most popular Italian dishes ) was absolutely the most disgusting thing a restaurant has ever served me. Hands down disgusting. Calling to complain today because I paid enough for my dinner and that was not even food.
I loved the stuffed mushrooms, even the warm bread they bring to start is good. One of the best places in Cranbrook
Great food and service. Plenty of options, can even buy sauces to take home or gift.
Has the scallop carbonara, salad and dessert, was excellent. Service was outstanding, very quick despite restaurant being full to capacity.
The food is good but way over priced especially for lunch, 2 adults and 2 kids was 100 bucks for lunch, $17 for 7 shrimp is a little rediculas, not to take anything away from the atmosphere of the place and the service was decent enough. A little slow though and just WAY TO EXPENSIVE!!!!!
good
Good food great atmosfer
Our server/waitress was spectacular, efficient, and a pleasure to have. Food was good too!
Nothing remarkable ... server and greeter rather lack lustre. Not being utilized to best advantage.
I love this restaurant, been here countless times
Was there last week and the Pizza was very undercooked and very little to almost no sauce on it. I wasn’t even aloud a pizza box for takeout after my meal. Not very impressed.
The food was great but most importantly the server was very caring and attentive when it came to my sister's food allergies. Our server, Nicole, came back multiple times and even provided an ingredients menu without it being requested which revealed more things in the food that needed to be adapted, which they also accommodated. We were very very impressed and it made the dining experience more enjoyable.
The lady at the door with shorter bobbed salt and pepper hair made out trip there exceptional great. I think she was the manager on site that night. It was July 30th@530pm. She was funny and outgoing which is a rarity these days.
Very busy place
Awesome food.... took my baby girl here for her birthday lunch. She loved particularly the birthday song by the team and also the opportunity to spin the for a birthday win????
Food was good. Staff friendly
Good food, reasonably priced.. I like the unlimited bread and salad.
This restaurant has become our favourite place to eat in Cranbrook, just last night we drove an hour just to eat there for dinner. The food is AMAZING, the servers always make you feel like family, and we always leave happy and stuffed. Yesterday I had the lasagna and my fiancé had the chicken parm with pasta, best Lasagna I’ve ever had by far. The chicken parm was delicious as well. 10/10 would recommend eating here.
The best food in cornwall
Service great.. food not so much
This was my treat for my birthday! Ending not telling them about my birthday. This is my second visit and I'm still disappointed.
Friendly and efficient. Server was thoughtful and quick. Food was very good.
Love this place nice. People who work there
Good food but we did find it a bit over priced.
Service was brutal, hair in salad
Lots of bread, soup/salads and refills!
Stopped in to grab takeout on our way through. Only one server on at the time we went through and she bustled about, never stopping, always doing her best for everyone, including us
Great food, friendly staff!
Looks good
Great portion size and very nice staff.
Very good food and service
Great service, good lunch options.
Disappointing experience with take-out order. The ultimate Canadian pizza was under cooked, and mostly sauce, very little toppings, and mushrooms were only thin slices or pieces and not button mushrooms. Rest of the order was OK, but not as good as dine in at other locations. Pictures show what you actually get compared to what is promised on the website.
Been here a few times. The last time we were there I got the Hell's Kitchen. Came out cold, sent it back. The dish returned "re-fired", and was nothing spectacular. The all you can eat bread and salad/soup makes up for it. Waitress was super friendly and polite!
I have always had good experience at this restaurant! I enjoy the food, the drinks, the service and the atmosphere. Even on a very busy night they still take good care of their clients.
A little disappointed with how difficult it is to order takeout, I was redirected multiple times to different people at a literal call center, not even talking to someone at the Eastside Mario's location.
This is a fantastic place to go with family and friends
Excellent bacon carbonara
Came here for my son's birthday tonight and he had a blast and loved the food. Our waitress Cortney was amazing. She put up with a lot at our table and she was the best waitress we have had in a long time. She was really attentive, we saw her all the time, she was super polite and very friendly, and she put up with everyone at the table even when some of them were being weird. Everyone had a good time and the food was really good. Thank you Cortney for being amazing and thank you ESM for giving him a great birthday dinner!
The manager at East Side Mario makes this establishment great
Staff was great even tho they were packed! Food was good also!
One of my favorites in moncton. Pleasant staff, great food...you never leave hungry!! Price is right too :)
Great food and service
great food and service
Fast,friendly and like always food was delicious
On our latest drive through North Bay, while waiting for our vehicle to charge, we walked over to East Side Mario's. We dined inside. I'd was checked against vaccine proofs... And every was happy. We had a nice meal, the car was done Hey but, more charges please. And Veal Parm. Yes. Thanks for the meal. And the smile.
My food was half cold. The Alfredo sauce was very bland. The garlic loaf had no garlic flavor to it or herbs on it, and when I asked the waitress about it, she did nothing.
Rick gave us great service!!
Service is slow, food orders are not right. The last 3 times I went. The staff is trying. And very friendly. Just something not clicking.
The Hell's Kitchen chicken was great!
(Translated) Very good, affordable and fast service! (Original) Très bon, abordable et service rapide!
Went for food and drinks Friday night....got great service...had great food
Food was just so so.
Bad service was rushed out at end of night not happy at all
Great food and great atmosphere
I ordered a pizza with chicken and red papers and it was cold and tasted like cardbored, i also ordred a pasta dish it tasted horrible i wasted my money $60... Never again!! ????
Good food and great service!
Very unorganized, the host was not even friendly or attentive, waitress was okay. Food was cold, oily and bland. And the all you can eat soup or salad, and bread were never given unless we reminded the waitress to give it to us.
Went a couple weeks ago and food was burnt when it arrived at the table. Waiter was very nice but that is the only good thing I can say about that visit. I went again this week and food was served cold. Did not receive the promotions we were entitled to. Service was slow, waitress not very friendly or the manager for that matter. Used to be one of my favourite spots to eat but it has gone downhill in the last couple years. Will probably not be going back.
I went here about a month ago, while I was visiting out of town! I just have to say that the staff were incredible! They were super accommodating, and while we had made a reservation, they were amazing at allowing us to switch chairs out for our huge toddler party! Thank you endlessly! The food was super delicious, the portions were huge and wonderful! Everyone left full and happy! This has restored my love for East Sides!
We really like it there. The staff are working so hard to serve food really quick. Tasty food & salad and kids friendly restaurant. Whenever we don't know what to eat we just go there and never disappointed.
When we go to Cranbrook, we love it there great food
Good food and friendly staff. Waits (including take-out) can be a little long especially during busier times. Convenient location with plenty of parking.
I really enjoyed the tomato soup it was delicious there's spaghetti with the meatballs the meatballs were nice and soft and not chewy
Love the food there :)
Food was great! Owner and waiters were very personable and funny!
Food was good and Service was excellent.
Each of our meals where great. They brought us a large 1 bowl of ceaser salad to share and warm bread with garlic butter, yummy. The unfortunate thing is my boyfriend water glass had lipstick on, which kinda ruined the whole experience. True story...
Always a pleasure anytime we go!
It’s alright. The staff are usually pretty great. But the food is definitely mediocre at best. We have other far better options for local dining.
Had a great meal service 5 star new menu with great choices. Had the hell's kitchen chicken and it was great. Christie was awesome and even spoke to me in French without missing a beat. Merci Christie.
Love this restaurant! Great service by Heather everytime! I love the salad! Never disappointed when I eat here.
Clean and friendly staff, Food is poor, meal sizes are small, Pasta was over cooked
Amazing food, good environment and sweet staff members. Also the cutlery was so clean with no dishwasher spots even
I had their classic spaghetti and meatballs, and it was delicious! I started with the spicy calamari, also great and very spicy.
Have dined out there many times. Good service , nice atmosphere and Excellent food!
Service
We had a great experience place was a bit busy, food was great and the service was pretty good considering how busy it was. Haven't been to an East side marios in years because of horrible experiences at Sydney and Halifax. Gave moncton a chance and was pleased.
Great food, great staff in a lovely Italian themed setting.
Great value for money but food is not unique.
The food is delicious and service excellent. They're always consistent with the quality of their food and the service they offer. Never any quarrels.
Great food and great service
Checked into our hotel in cranbrook and East Side Mario’s was close so we decided to go there for late supper. Service was good up until we were having our mains brought to table. Waiters brought items for myself and my daughter, and we expected to have my wife’s order brought directly afterwards, but waited for over five minutes before anyone checked on us. Finally waitress came over and I explained that my wife’s order had not been delivered to the table. She went and got it right away, but her cheesy pasta had been a bit over cooked and was cold. The manager came out and issued one of the most sincere apologies for his staff I think I’ve ever heard, and knocked 50% off of our bill. Not much to complain about when you hear something like that. Based on service I’ll definitely give them another chance whenever we are back in town.
Stopped for a quick drop in meal. Staff was friendly and attentive. Great experience
Delicious food and great service. My mother asked for her calamari well done and it wasnt, but the waitress took it back and brought a new one out very quickly!
Disappointing. Other East side Marios are good, but we've tried this one several times and its always been really bad.
Service was exceptional as was the food!!
Food and service was good. My friend and I enjoyed our time. The only negative is that we noticed a staff member coughing and sounding like she was sick. It made us wonder why an employee would be allowed to work displaying symptoms of illness...I felt a little uneasy but we just avoided that person. We'll go again for lunch.
Had a bad experience a month ago but i was invited to try it again and had an amazing experience. Thank you shaun it was great. Aime
Cooked proportioned and then frozen to be served to you at a later date. If you are into reheated from food stoffer's does it better
Had a lovely dinner with visiting friends. The staff were very nice and service was really quick.
This East Side Marios is decent. The food was predictable, service was standard, the serving staff was fine and the romaine lettuce was extremely soggy, didn't send it back nor did I complain, it was an expectation. My son enjoys paying 20 bucks for plain pasta and gelato, so I'll go again.
Canadian calzone was tasty but dough was overcooked and had mostly a burnt taste. Wifes tetrazini was amazing. Shame they dont have belinis anymore.
Great portion and a wide variety
not as good as it use to be but still ok
We had a lovely server and the food was exactly what I wanted.
Much better visit then last time we were at this location. Server was terrific. Very attentive, got our order right and food came at a reasonable pace. Wasn't sure if we were going to give them another chance but I'm glad we did
Great food good deals
So not worth the $50.00 dollars it cost . My wife's garden salad was all lettuce, my salad had a hair in it .... barf !!!! My pasta hardly had any sauce on it. Have always had a decent experience at other locations but this North Bay store was disappointing.
Service is ok tried the pasta and pizza both are perfect.
Our server was so nice. Food was great. Thry kept bring us this yummy bread!
It was my first time to eat here! My husband likes this restaurant(he has been to different locations). The service was great, taste was good. Their bread was very tasty! We could get free soup at lunch time. My husband said it was small portions because it was the first time for him to visit at lunch time, but the price is cheaper too. My daughter got kids burgers, it comes with dessert at the end. She loved everything there!
Food was good. Loved the unlimited bread, salad and soup. Brought the pasta back home. Mostly utilized the unlimited soup though since it tasted the best of the bunch
Regular fare, great salads.
Try the appetizers.
Food was good but watched person after person after us come in and get there food yet 45 mins and we are just now getting our food. We also had to ask for everything that should be normal provided. And never received my wife's birthday dessert. Had to ask for it again. One of the worst experiences I have ever had.
Great service today. Firecracker Shrimp Bowties, good as always!
Manager was awesome and our server will definitely be back
A hot date. I like salad
Over cooked spaghettini but it was fine!! Very good service and nice staff. Will go back anytime and just make sure to ask for al dente pasta
Great food, excellent service in safe manner!! Thank you!!
Cause you can eat all you want bread sticks and soup or salad
excellent food, very tasty, very good service and beautiful place, I loved it !!!
Kinda slow service. Difficult getting the salad replenished.
Enjoyed our meal our server was quite prompt.but I found the lasagna was quite rich in taste, or was it the bolanaise sauce which I didn't care for it made it to rich
Amazing visit! Delicious food, fantastic server! For the amount of food I ate and the price...wow, highly recommended!
Food's great, services rocks!
Never disappointed when I visit this place. Excellent food every time.
Great food and service, family friendly as well!
Friendly service as always....however they seem to always have problems seating the two of us. The food is wonderful, however I wish they would get whole wheat pasta as an option as they are a pasta place.
Our waitress was drunk, she got our orders wrong, but she gave us extra breadsticks, 5 stars. If you're coming here for something other than the unlimited breadsticks you're doing it wrong.
Perfect pizza
Great food. It was super busy but there wasn't a huge wait. It was great. Only issue was because there was a big group of people, they set up badly near the washrooms making them uneasily accessed
I've always had a good dining experience at East Side Mario's. The fact that they have some great gluten-free options is fantastic (I'm Celiac)!
Food was hot and ready quickly, but quality left something to be desired. Double bacon cabonara was a little flavorless and light on bacon, and the Garlic Homeloaves were completely devoid of the titular garlic. Loved the Chicken Parmigiana and Budda Boomers though.
Delicious food, quick service, friendly staff.
Excellent service, cozy place.Excellent service, cozy place.
The food was terrific but very busy
Excellent service on patio. Friendly staff.
Slow service
Excellent service and the food never disappoints
Excellent service. Food was good and nicely priced. Good service from our server Celine. Came in from Montreal because we lost ours. My lasagna wae hearty, my girlfriend had the Hell's Kitchen chicken and found out why it was called. Spicy but she enjoyed it. Our little one had the chicken parm and inhaled it. Quick service with a smile. Thanks Celine. Will come back.
Ok food. Pretty generic menu. Service soso
After a letdown the past fall, we decided to give it another try just prior to Christmas and I must say that we were very pleased. The food we ordered was awesome and the service was friendly and courteous.
Great food great service
Had the chicken parm sliders. Would recommend
Always awesome
Bada Bing. Good food, reasonable prices.
Good service. Food was not the best for the price.
My wife ordered a virgin Bellini since she's pregnant. They did the drink with alcohol. Be careful, there is a huge communication problem between the staff.
Great food. Staff are friendly and courteous, The restaurant looks a bit tire, its clean but could use a refresh. My favourite item on the menu is the Hells Kitchen Chicken, its spicy but loads of flavour. If you like spice give it a try.
3.5 Once you go in. There is a horn, this is used to get the attention of the front staff to sit you. Please don't let your kids abuse the horn. It annoys everyone and the staff even more. The staff I interacted with was very nice and helpful. Solid 5/5 I got the chicken parmasian and it was huge and delicious. The pasta that came with it was not very good for some reason. Slightly undercooked and not hot. Was fine but most people may not like it. Lots of food overall and very good.
Lots of toppings on my pizza. Very friendly great place to eat.
If you go there not durring a bussy time of the day you will have a good time. I usualy eat my salads then eat some of my main dish and him already full soo I have to take for takeout . Thats lovely for late lunch or for the day after.
My penne with arrabiata sauce and added chicken was pretty good. I also had the house salad that was OK. My wife had the chicken parmesan with spaghettini. Unfortunately the first piece came out way too overdone (almost burnt). They replaced it with another piece (larger size) and was great. Overall a pretty good meal. The waitress was very nice - great service. Thanks.
Food was delicious, but set up for take out was not the greatest as only 1 person could wait inside and there was 3 people in there so had to wait outside in the rain. Should have a set up where people wait in the car till the order is ready kinda thing. Other then that great service and good food.
Great food and Great service! We eat here regularly and is our go to restaurant.
Love the renovations and the food was awesome
Amazing amazing chicken parmesan I go there specifically for this!!!!
Great food
Great place !
Prices a little high. Bring your coupon.
Attentive staff ! Excellent understanding of menu. Italian thru and thru. You will enjoy. Oh and prices.... very reasonable.
The worst food ever. Spaghetti was cold. First pizza not cooked. Sent it back the cooks were told and the next one was raw. The grilled cheese was nasty.. Won't ever be going back there
Always good food and there . The service this time was a little slow however.
good place!
Food was good but the service was terrible. Waitress obviously didn't care and got our orders wrong multiple times.
Awesome
Place was very beautiful the waiter was very nice and patient if I could give more than 5 stars i would, its very good and not too expensive.
EXCELLENT SERVICE. As far as waitress goes. However my wife ordered a salad she asked for no croutons and black olives. Salad came with bunch of lettuce with bit of shredded carrot and three cherry tomatoes and couple onion rings. Also asked for chicken which was an extra 4 bucks. Chicken would barely fill palm of her hand. Just a terrible salad for 15 bucks. I got 10 inch pizza my son got kids pizza and a Shirley temple total bill 45 bucks. Just outlandish never going back.
We have dined here a few times while staying in the area and so far all of our experiences have been very positive. We ordered off the website both times and the process is fast and easy. When we arrived to get our order, it was always …
Love the food here, always good service. Salad and bread is great
It was overpriced and not the greatest. My soup was lukewarm and I would not return.
Pasta was overcooked and sauce for the tetra was like soup... Would not recommend
Staff was super friendly! Food was great, not much more to expect! ????
The all you can eat salad and bread gets me in all the time. Then I realize the food is always great
Great food. Large servings. The pizza and bread is delicious. I ordered a pasta with clams. The sauce was good, and the clams were good aside from the first one I bit into.
Food was good I'm a little choked that the waitress never asked for my scene card and by the time I tracked her down she couldn't add my points after 100 tab
Food very good.waitress ok
Loved it
East sides used to be one of my favourite chain restaurants in town. The staff was great but I wasn't impressed with the food during my last two visits.
Awesome place to eat!
Love wing night
Wish you could attach photos to these reviews, I used to work here and love this restaurant But what I just ordered through pick up was horrible. I bought a side of fries and I GOT 17 FRIES! it looks smaller then a McDonald’s small fri this must be a joke. And they gave me A CUT UP GARLIC LOAF with my spinach dip it’s suppose to come with pita bread. Never eating here again what a joke.
Great food but the online ordering system could use some attention. Order was ready, we showed up minutes later, got a notification that the cooks were notified we arrived and then waited over 10 minutes before we had to go in get the food. It was sitting under a head lamp waiting. Otherwise, it was great food, and made exactly to order.
Great experience! Clean facilities and they are following correct covid protocols. Great food and service.
Service was okay, food was mediocre. Definitely not worth $40 for two plates of undercooked pasta. The only enjoyable part of the meal was the soup and salads. But the staff were super friendly and fast with what they were working with. Overall, don't think I will be going back any time soon seeing as I can make spaghetti and meatballs at home for $10.
Food is ok, not flavorful. Watery soup. Manager is friendly, waitress is not.
(Translated) The taste is OK, but the food and service are gradually declining. (Original) 味道可以,但食物和服務都逐漸往下降讓人失望
Wing night was a disappointment. I guess they have a different definition of "All you can eat."
Good filling inexpensive options for lunch. Two full bowls of salad helped me not feel guilty for having the pasta.
(Translated) Courteous staff, impeccable service. The food was good. Good time …
Really great everything! Service, taste, and portions were perfect
Always consistent service and food.
Love going here. Salad and soup is awesome. Best garlic loaf
Burger was so so. Friendly server. Spendy for what you get.
They’ve really let themselves go. I don’t usually write bad reviews of restaurants—I like think I’m ‘easy’—Plus, years back I actually quite liked this particular restaurant. But I’m moved to put pen to paper…err…fingers to keyboard by my breathtakingly underwhelming experience at Eastsides. The worst food that I can remember having (In Canada, anyways). Here’s how it went down. I showed up about 8pm, The seating and first drink order were really slow. Probably at least 15 min. which is an eternity in restaurant time. It wouldn’t get much better. The bread = cold. The margarine = oily+ slightly off. It made me a bit nauseous, which is really saying something, as I have a famously cast-iron stomach. The Caesar salad was stale and obviously not fresh. The main course (Spicy Chicken) was…. ok, I guess. It wasn’t that great. I’ve had TV diners that have been better. Plus, the Sangria I ordered was rather lackluster. So to sum it all up. Service= initially slow (in fairness, it was ok, starting after the arrival of my drink), salad= bad, bread= bad, Entree= lame, Drink= lame. Boooo Eastsides.
Beer
The service was great but my meal wasn't what I expected.
It's a fun place to eat. Service is quick and food is great.
I never leave hungry.
Great service,decent food
The food wasn't worth the price. Very noisy.
Definitely frozen/canned food. Great service, but the food is too bad.
My family ate here a few nights ago and was sorely disappointed. Our group tried 4 separate dishes and all were sub par. Their usual salad and soups seemed fine but the mains were something else. The most average dishes were the lasagna and the spaghetti and meat balls. Both featured runny sauce low quality flavorless meats. The alfredo and chicken pasta was way to hot out of the kitchen while also being gummy and bland. We didn't eat the chicken pasta and asked to return it to the kitchen. The manager came to speak with us which was appreciated initially. He then proceeded to explain that people complained about the pasta often; then argued that he didn't microwave it as Boston Pizza does which was in poor taste. The last dish was a 4 meat pizza which came on doughy crust and again the same bland meat. Most confusingly, despite the menu listing basil as a topping, there was no basil on the pizza. There was some chopped up spinach which I can only hope was not meant to be passed off as basil. The waitress was cold, but obviously over worked. She even said she the only server on staff for at least a dozen tables. We have eaten here before and really enjoyed the atmosphere and food but this was an unfortunate night.
Food is always good. service is sometimes slow
The portions were ridiculously small for the price and I waited 1 hour and a half to finally eat. I don't recommend going to the one in Fredericton.
Very nice
Very disappointed with the new menu which has gotten rid of a lot of ESM classics. Not to mention the dessert donuts where very crispy to the point of burnt. The restaurant was very empty, there was no reason for over cooked donuts.
Server Allison is amazing... she makes you feel as if you eating with family. Amazing service and Very warm and lovely lady!
Service was great, no complaints there, but thats the only reason its not 1 star 2 people at our table ordered the Chicken Parm and it was severely overcooked. Im not kidding, the bird looked like charcoal, and the pasta sauce had no flavor. Tasted like water Another person ordered the shrimp Alfredo. The shrimp was old and way to chewy, and even after adding salt and pepper, it was bland as hell. I do not recommend this place at all.
One of the best East Side Mario's Restaurants that I have been so far!
Great service. Food was great
I have loved east sides for years. It's a bussy restaurant every hour of every day so if your looking for a quiet evening dont do it. Wait times can get long, almost 45 min. So if your looking to make a big dinner date with family and friends phone in and see what the wait time will be.
Great food at a good price
Fast service. Exceptional waitress. Great food.
Great food and amazing service! You will never leave here hungry that’s for sure???? My son always wants to Come here when we come to Cranbrook.
Love this place. They have the best salads in town; and as much as you want!
Great food
Loved the giant shrimp Fettuccini
This was my third trip to this location. My waitress was prompt, courteous, engaging, and very efficient. I didn't even tell her that I wanted to get back on the road oh, but she seemed to sense it and everything was taken care of quickly, from my first salad to my entree to a second salad. Highly recommended
Love this restaurant! Been our go to place since we first met 18 years ago! Always treated well here!
Nice place to spend time with family. Good service and the pastas & soups are really good . My favorite soup is the wedding soup which is made with chicken broth, mini meatballs, confetti pasta and spinach.
wife and i have been going out once a week to different restaurants around town and Have not went out to eat at this restaurant in about a year and oh dear did we decided to come at the best time. there was a special where if you bought a meal you can take one home for free! and especially during the pandemic a free lunch for the next day is appreciated! our server was named Kalista and she was very friendly and we even cracked a few jokes throughout our stay which made it very fun. she answered all of our questions and had great ideas on how to change certain dishes for my wifes liking since shes pretty picky. my wife loves the italian wedding soup and our server kept them coming. I had the large spaghetti and i couldnt even finish it it was huge! my wife had the double bacon and onion pasta. overall it was a great stay and perfect place for any family or couple to spend an evening
Great food, service and atmosphere
Delicious, great atmosphere and efficient wait staff.
Good price good portions good food
There pasta dishes are super delicious
Great atmosphere. Lunch portions were perfect size. we all devoured our food!
They did not give us the food took a really long time
I didn't eat anything cause I was not hungry so I just sat there and watched my fam eat
Had a great birthday meal with my son. Food was great.
Great service. Good food. 100% kids friendly.
I love Eastside soup
Recently stopped in on way home from visiting in-laws. Who have been having health issues, so even though it’s covid time, we felt it important to go since they’re in there 90s. So we keep ourselves at home for 2 weeks to make sure we had nothing & then we went to help organize their place for winter. Driving back home i wanted to have dinner in Swiss chalet but since months earlier we had stopped in at Swiss chalet on our way home. That my husband decided we should try something different & we used to love going to east side Mario’s on our way home from visiting my in-laws. But about 10 years ago we went there, i had the spicy Arrabbiata pasta & contracted food poisoning, which is what the hospital told me after several tests. Well, 10 yrs later i go back, i forget to bring my 25$ gift certificate which would probably wouldn’t be accept anyways, that cornwall sent me to say sorry for poisoning u. But it has taken us this long to trust trying them again. Well, i had the same meal except left out the sausage. Being #covid time & having issues with my lungs we were going to eat in our car except nobody was there in the restaurant. Thus we thought it safe to eat at a table. Then in walks two men who sit at the table behind us, they remove their masks and the one starts to cough. So we moved to a table away from them as none of the other tables were being used at that moment. More than 6 feet away. But long comes the waitress & 1st she complains & says there’s nothing to worry about as she’s wearing her mask & so r we. When i explain that the men behind us r not wearing a mask, that plexiglass doesn’t go all the way down or all the way up to their ceiling thus their germs can carry in the air & that we r not 6 feet apart & with me having lung issues i feel more at risk. So she says goes to complain & then finally says okay & drops the issue. Then she brings me my order and there is a hair in it. I point this out to her & she tells me it’s probably my hair. My husband confirms it’s unlikely as i found it & removed it right when it was delivered to the table. So she tells her manager & he comes over to say sorry & offers to give me a new one. I eat the new one. We good home, the next day I’m so, so sick, exactly like last time, even bleeding, except this time with covid I’m unwilling to go to the hospital to have it diagnosis. Never will i eat at east side Mario’s & never if i have to eat there will i eat the spicy arrabbiata pasta as it’s deadly.
The staff was so nice and amazing and it was really cool to see how well they work together as a team! I had the lasagna which was very delicious and filling! Nice and cheesy! Even though I was way too full my went for the Brownie and ice cream for dessert because my buddy was having one and I couldn't resist! Also very good!
Love their service as well as their food. Last time when we visited they run out of bread for Italian grilled sandwiche but they did replace it store brought and that was really good. They were busy and our server had so many tables but still she was still very polite and treated so nicely.
Food was sub par...
One of my favorite spots in S. E. British Columbia. Very friendly staff, the meal I wanted was no longer on the menu but they made it for me. I was there a little late this past week & they let me finish up after closing. ???? Thanks to my server ????
East Side Mario's, quality food at reasonable prices. Full points for accommodating almost 15 of us just showing up for a late lunch and being reasonably Swift with food and attentive to drinks. Some of my co-dinners waited a bit for parmesan for their pastas but since I didn't suffer for a lack, and it was because of serving so many as at once as possible I can't fault them.
Good food great place to meet friends add also have some drinks
Fast friendly service. Food was delicious. Beer is expensive!!
Food, service and prices were all excellent. Will definetly come back!
Since this is a large chain restaurant, it might be different from other places but the service was impeccable and the food was very good!
Bread was delicious as was the chicken amatriciana I had. My server Ashleigh was really nice and helpful as well. Will definately be coming back in the future.
I absolutely love this place,good drinks, amazing food, and excellent kind staff.
(Translated) Good atmosphere for groups or family. My experience in a birthday celebration was good, just a little slow the service order and food delivery, everything else was fine, nothing surprising. (Original) Buen ambiente para grupos o familia. Mi experiencia en un festejo de cumpleaños fue buena, solo un poco lento el servicio orden y entrega de comida, todo lo demás estuvo bien, nada sorprendente.
I didn't even eat the meal but meantime they serve free delicious bread.
Good food great service. Heather is the best.
Ate there the other night. Pasta was soupy Alfredo sauce was undercooked. Service was great, had Keith’s beer and the taste was definitely not Keith’s, probably a blonde beer of some sort. Even after mentioning it. Probably taps mixed up.
Awesome summer wait staff. Good job Rebecca!
Great service, food and ambiance.
My friends and I sought out this location while on a nostalgic bender on a quiet Saturday afternoon. I have to say, it did not disappoint. From the moment we entered the restaurant, we were flooded with emotions as our inevitable chicken tetrazzini orders filled the air. We didn’t need to ring the bell at the front, as Ray the owner, greeted us and accommodated our request to sit in the “cool bar side”. Our wonderful server was heavy on the cheese and Ray even brought out a pepper grinder to substitute the Covid-friendly packets of pepper! I mean, what class!! Our food and drinks were impeccable. The only disappointment was to find out that the Western Canada clientele do not drink Peroni by the gallon like it’s Eastern bredren. We will be returning bi-annually to relive the magic of ESM. Eh bada boom bada BING!
Salad was great, pasta was cooked well but felt kind of sick after, wasn't sure if it was the food or if I ate too much. Meatballs are great but opt for not the tomato sauce as it's kind of bland. Alfredo sauce isn't bad. We also go the luck of entering and a bus full of teenagers followed after so it became absurdly loud in no time.
Our favorite place to go! We always receive the best customer service and quality of food!!
Excellent food and amazing customer service.
Fast and tasty service
Great service and food
Awesome food amazing service
The pasta was undercooked and due to poor staffing everything was delayed. The gluten free pasta that was ordered was not gluten free pasta and we needed to wait for one of our party's food while it was replaced
Great service.
Great service, very friendly. The waitress was well-informed about food needs and made several great suggestions for us to choose for our celiac family members. …
Awesome service and great food!!
This is a wonderful place to eat lunch or dinner. Typical Italian menus. The pizza and pasta are amazing and a generous portion. The drinks from the bar are very good too. The price is very reasonable. You can bring small children and family as it is very family appropriate.
The service was good but the food was cold and the wedding soup was terrible tasting and salty
Well spaced out with quick and pleasant service.
Staff were very considerate and gave great service. Pasta was on point!
Excellent service and food
Great food made my steak just right
Good fast service depent on server...love the salads and soup
No Responsibility: bartender nice, order came quick - never saw another person (no drink refills, no desert, no check-back...). Stood at bar 10 mins try to pay check; had flag down manager. She said "sorry", "shift-change", "bartender/server should have asked for help". I explained servers get swamped; it's the manager's job to keep an eye open. She replied "sorry". Refused to give discount, anything (ie. just leave and don't come back - we don't care). I own business too; things happen but when they do I take responsibility (I give extra product, discount, something). It's called repercussions for your actions; otherwise there's no reason to change.
Pretty good
Had the grilled chicken milani as the rest of the menu was not inspiring. I prefer this as a lunch spot not a dinner spot.
Great food! Awesome and friendly service! A must stop every time I come to Cranbrook
I really liked my experience there ! The food was amazing. I had double bacon Carbonara with a peach sangria. It was really good and the garlic bread and Caesar salad that you could have as many refills as you wanted is also really great ! Our server was very kind to us. I'm looking forward to go there again !
Had the opportunity to dine in at your fredericton location this afternoon. Even though the province is in the orange zone I felt comfortable dining in your establishment, the food was good and our waitress Jenna facilitated an exceptional dining experience and did not hesitate to go above and beyond to provide a positive experience.
Friendly, polite, clean, .... Food was well prepared and presented in good time.
Fantastic food and service
Very good food and service
Food was excellent and our server was amazing with the table of 11 seniors but she was slacking when it came to us. We had food, no utensils, our pitcher of sangria was empty when the food came and as I type this it is still empty and our leftovers are being boxed up.
Good food good service
High end dining at low cost.
Gave the salmon a try since no where ever has good fish 'imo' and it was very good.
My first choice always
Friendly staff, good food & fantastic portions.
Very friendly. Service was imprecise.
Food was ok. The service was amazing...
You cant even make reservations on valentines day if your not more then 5 people
Very poorly run restaurant. Worst management I've ever encountered... The manager (Ray) is a total creep. His wife always looks unimpressed , never smiling. I find it very hard to feel welcome there .. ontop of that , I have witnessed them both yell at their staff in front of customers with a full restaurant. Very very unprofessional.. This business really needs new management!
Great food noisy but nice place Nice menu.
Good food, great service.
Good service, girl was training and did a really good job.
Was slow to be served. One meal came with part of a lable in it and another meal was not cooked. Our waitress was excellent and they did replace the meals
Mediocre food at a mediocre price...a very easily forgotten place.
Although it's a chain restaurant, it's better than most.
Great food and service.
Waited over 30 minutes for a pizza told it was dropped (accidents happen) then pizza arrives and it is not the correct pizza. Given a 50% discount on the wrong pizza????
Very quick service even though they were quite busy. The waitress was very kind and accommodating to help us figure out what we could have within dietary restrictions. Felt very safe with the covid procedures in place
Good and fast service
Always friendly staff and clean restrooms and great food
So accommodating. Seated our entire hockey team and families and took great care of us. We will be back!!
Spagettie cold and veal parmesan was so though i needed a steak knife..service was fantastic thow ????
Service not the best. They forgot our appetizer.
The salad was soggy and when I asked for a better one, the manager said that it was perfectly okay and I had nothing to complain about. I am disappointed and will not be returning.
Great food and friendly staff
I was at east side last night. There was a group of us celebrating a colleague of ours! Anyways, the service was fantastic! These girls work hard! There was a client that was extremely in bad behaviour! I have never seen this before! We all stayed to support the staff, cause this client had to be removed from the premises. There was a young family across from this person, the mother grabbed her son in fear of this person. The staff handled this in the most professional manner! It was a difficult situation! The client was removed from the restaurant! At these times, I don’t understand why folks behave so badly! Bravo to the east side employees that sorted this out in the best way! You all deserve a standing ovation! Thank you!
Foods great, prices are a little high and the wait time is usually quite long, very little waiting area, so your crammed in a doorway having people step over you while waiting for a table.
Burgers wasn't fully cooked service was pretty bad, I'll try elsewhere
The food was great and reasonably priced. Good sized portions.
The food was delicious, service was fast and with a smile. I would recommend the Moncton location.
The food is good, but I've been driven of by both the service and the noise levels.
Excellent experience! Our server, Michelle, was very friendly, patient, and attentive. We were a bit high maintenance, and she handled our table very well.
Hail Ceasar pizza was delicious! Would definitely recommend. Started off with garlic parm wings just out of the oven, perefctly crispy and served with a hefty serving of ranch. As always, the cesar salad does not disappoint. Could have taken less ice in my shirley temple but otherwise a nice drink to have with any meal.
Good service, good food, although I wouldn't order wings here again
Great food and service with a smile.
It's been years since I've been to East Side Mario's and it was a decent dining experience.
The food is pretty good. Nice place for families.
It was a very busy day it was my hubby's birthday when we arrived as we're a large family , the staff at door are very sweet and kind they took us right in so there was not no waiting in line for us which was nice.???? The staff are very efficient and did not have it waiting long at all for our food , even though the place was so busy ????The meals were absolutely fantastic ????and I have to say" there was a bartender or waitress who was just go go go with the big smile on her face I couldn't help but snap a pic???? Her energy was awesome and was on her toes working hard as we noticed they all were working hard and very kind anyways all the staff greeted us on the way in and greeted us on the way out we will definitely be back again that's guaranteed100%!!!!! The cook or who ever running this place sure knows what their doing in the kitchen. Great cooks???????????? give a rating 9/10 we love to try all different kinds of restaurants and found this place has large booths to fit large families unlike most places, the atmosphere was very relaxing and I really enjoyed that and the Italian music playing softly in the background was very nice . THANK YOU ALL FOR YOUR HARD WORK ☺️
Been here a few times. The food is consistent, typical of the chain. The staff seems friendly, and the wait times are average given the food. I'm usually full leaving, and almost always happy with what I've had.
Love the salad and bread that comes with your meal. Staff is friendly and management is great if there are issues. Food is really good.
Food was just ok. Had a chicken wrap which had very little flavour and the lettuce was dry. Service was good.
We had a great 7 th aniversary lunch and wen we got there was all you can eat oasta and salade. My man just cam back from blood work and tests. So was really nice to see him eat like that. We had geat service Renee and Lisa wer the best meal was exellent. And being from valleyfeild we brought back lunch for our teenager boys and we took the familly special pick up after doing our shopping. The boys loved it and me to not making lunch. And super was the best day for mw as well thx for the wonderfull service and great food ????????????????
Amazing meal and great service!!
I realize the demand on staff in the high paced world of restaurants. Sometimes its a thankless job and although I truly do tip my hat to each and every one of you in the industry, sometimes you come up lacking. So it was with our last visit. At one point I asked if we had inadvertently turned on some secret cloaking device. Our server attended our table a total of 3 times. Once to take our order, once to drop off our order and then to get us to pay for our order. That was it. Food was marginal at best and everyone seemed on edge on staff. But hey, everyone is allowed an off day. I'll be back to try it again and I am sure you guys will knock my socks off. Or at least stop by the table to ask how my meal is. Either way would be good :)
Great place to eat. Awesome staff. Yummy.
Nice places.
Nothing but the best friendly service. The sangria are a must. Always a favorite.
East Side Marios never dissappoints
The server was on the phone while we were standing and were waiting for someone to get us a seat. The food was cold and taste really old. Not happy at all. Will never go there. Worst service ever had in my life.
The staff at east side Mario's was kind fast and knowledgeable!! They had us in and out in no time at all!! But last time we took our time and once again the staff was never far away BUT far away enough !!! Attentive but not too attentive , …
I'm giving a 4 star review because of the options on the kids menu. As for the meals for adults, it more of a 3.5 (still good). You can find a combo of healthy mad less healthy options. Desserts options are also interesting. The bar side of the restaurant is also nice. Ohh... And you get all you can eat bread & soup/salad with many of the meal options.
10 out of 10 would recommend their Roasted Tomatoe soup & Chicken Alfredo are delicious. Never disappointed.
Very good service and food
Everyone in our group agreed there was not much flavor in any of the dishes we had. As my main dish a had a "Vegetarian" pasta with pesto, fresh vegetables and goats cheese. Given pesto contains Parmesan it is rarely really vegetarian. The dish seems more like a thrown together vegetarian option more than I thought out meal. The fresh vegetables was just broccoli and the goat cheese was literally just one spoon full plopped on top.
Great service..! The wedding soup was just warm, but tasted good... Staff were professional and courteous..
We had pasta there. They were ok. Cocktails are great!
Unlimited bread? Knead I say more haha ;)
Lives up to the name brand we'll eat here again.
Very expensive for pasta.small portions. Specials are misleading. Get you there for $12.50 and many things do not apply to this special. I ordered spaghetti and meatballs and of course the meatballs were not included in the $12.50 price. Salad included was good what desert was a joke as if it was a 2 spoonful dessert. My wife's dish was $18.95 which we thought included shrimp but later found it did not. It would have been additional for the shrimp $4.50. Too expensive and I will not visit again unless I would get maybe a pizza. Of course I can get a good pizza I quite a few places in Cornwall which would probably be a lot cheaper than here. The service however was very polite and fast.
Fast service, run of the mill Italian chain food
Great food and staff especially Catherine, she was awesome!!????
Or waitress was fantastic even though they were busy.
Great atmosphere good service! A little on the expensive side Not so impressed with the taste of the food
A family friendly dining experience, with indoor and outdoor seating, as well as pub dining. Attention to cleanliness, and all service waiters were wearing masks during covid. Good soup, more broth than veggies or protein. Got a seafood linguine with Alfredo, which was okay however had very little sauce so it was a bit dry. Good on seafood protein serving though. We also got a spicy sausage penne pasta dish which had good flavor and good on sauce as well.
Came into buy just gift certificates but smells soooo good, stayed for lunch.
great bread!
Had the pizza. It was spectacular. Light and fluffy. Beautiful!!! Muah!!!
Love the pasta varieties and the menu selection of drinks.
Wonderful friendly service. Delicious food. My friend took me out for a birthday dinner and I had a wonderful time.
Good food, service was fine
Good food and deals. Also for the pokemon gamers, there is a pokestop there...wow
Went to east side Mario’s on my birthday Sept 3.2020 Best place, best service, food was amazing and hot Staff and especially manager , very caring about all his customers. Please try it . We will be back ! ????
The service was ok but the food was boarder line terrible. I had to send my pasta back because it was cold, they microwaved it and brought it back messed up, and still cold. For a $23 dish I was VERY disappointed.
The service was amazing and the atmosphere is tremendous
Consistent good quality food and service. Soup, salad and warm bread are a favourite.
Fantastic food! Great service!
We enjoyed not only the exceptional food bit the superior hospitality of the owner! Such a fine pleasure indeed! Thank you very much from the Ottawa travellers.
Friends of mine have gotten food poisoning here. I usually find it mediocre. Not my go-to place to eat.
Tasty food with fast friendly service.
Best caesar salad in my life! Amazing.
Tried calling several times to make a reservation - THEY DO NOT ANSWER THE PHONES!!! Not impressed
Amazing food and excellent service!
Great for call ages, good service, good food
I used to eat at this location a lot when I was younger. I haven't been in a couple of years and for my first time back since, I wasn't too impressed to say the least. I felt like I had to chase after the waitress for everything. My wife and I ordered an appetizer and it was brought out with our meal. The appetizer was good and tasty but the chicken parmesan I got, which is one of their popular dishes, was nothing to write home about. I probably wouldn't choose this place as my first dining option.
Service was great , Drinks were Great , Bruschetta as well spinach salad not a great choice with a date stems were super long and crotons well that were fit for a giant .
Great place
Delicious!!
The kids menu is the best in Moncton.
Great place!!!
decent food and prices
My daughter loved this
It was good
good service good food
Great service, love the atmosphere here. Food is very good
Very friendly staff and meals are good
Tried the new cauliflower crust pizza, and it was amazing!! Highly recommend!! ????
I found the service somewhat not experienced or maybe not trained enough. I had seafood pasta and found it to be a small portion for $20.. I was full by eating lots of bread and salad.. Not terrible but not super impressed.
Amazing take out menu I recommend the pizza and pasta family meal
East Side Mario has been my favorite restaurant in Fredericton since I moved here, however, I haven't been experiencing the same service that I had before, our server Brooklyn was fantastic but struggling serving 12 people, as she was serving other table too, It was not her fault, It is manager responsibility to assure enough server exist as we had a reservation.
Came here with a large group. They were very accommodating and provided great service. I had a pesto penne and it was delicious, very hot. Server was pretty jokey which was okay. Price of meal included bread and salad which was constantly being refilled. Will return!
Excellent pizza!!
A bit of a wait for food but not too bad
Went for dinner with my daughter, the restaurant was not busy but looked dirty our table and Menzies were still wet with cleaning spray and took forever for waitress to show up. Bread was amazing but that was the only highlight, ordered chicken parmigiana we got out Caesar salad it was bland soggy and warm, main course the pasta was cold and chicken burnt . Let’s just say first and last time at that location. Staff was friendly but slow.
Good food good service hot food no complaints.
Ordered here ... During the take one home promotion my partner and I got smaller portioned main courses then they usually are and the one that is taken home should be labeled as a "smaller take home" version of one of our signature dishes (see image ) , definitely not what I expected. When we go here we find we are often ignored more so then other tables... We see other tables get food/bread/drinks quicker from other waiters and see our waiter check other tables more often than ours. Food is good though and enjoy the bread / soup / salad they offer. Overall ok.
Awesome food! Great service! Always a great choice to eat out.
Friendly staff. Easy to order and use gift cards.
Love the unlimited salad and bread before main course meal. Great Italian food
Chicken Parm is good, the rest of the food waa mediocre at best. Great people. Menu and walls were dirty
Used the take out side for the first time ever. The young lad seemed like this was not his regular station (considering our current state of affairs most are being placed in unfamiliar situations) he was quite pleasant and helpful. My order came quite quickly and, even though it was take out vs. in-restaurant dining, it was just as good. This location did a great job. Thank you.
The food is consistent, the prices decent, but the 5 star review is MOST directly targeted towards the service. I believe her name is Heather? Blond server on lunch Jan7th. Exceptional service every time we've come in, and lots of patience with my mom - which makes her well, well, well above average service oriented. Thanks so much for the great lunch!
The food was delicious and staff was quick to deliver.
Breezy and cold in restaurant on both visits. Food is good. Service was very attentive
Great service, good food and cold beer! Busy spot, so expect to wait a little bit.
Great food!!!!
I had the new Veal Limone and it was so good. I highly recommend it. Our server was great too :)
Good italian food ????????
It's really one of the best for that price range. Food is good. Restaurant is clean and service is good as well.
Good food. Family restaurant. Busy all the time.
During the calm before the storm of post Christmas burst of COVID cases in New Brunswick, we decided to have a restaurant and movie night. The theatre experience was shockingly good with only one other couple in the theatre during opening week of Wonder Woman. East Side Mario’s was a little more populated but having a booth and observing the protocols, we felt rather safe. Service was quick and our server polite, on par for a chain of this nature. Meal was the same, not fine dining for sure but well prepared. I think the most interesting was the pre dinner cocktail. Basically a Caesar but with a Tex Mex like salt/spice mix for the rim and a skewer of pepperoni and mozzarella cheese for the garnish. Sadly, I forgot to collect my Cineplex points for the movie! GT
Wings were fantastic.
Excellent Italian family oriented restaurant with kids seats, crayons, coloring pages that even the adults like to do and a very attentive and knowledgeable staff. They even had a drawer filled with toys for the younger kids as a treat! AaIt was my first visit to my family's goto dining out place and everyone was very happy with their meals. My salmon was perfectly cooked but my pasta and my daughter-in-law's homemade pasta were infinitely better. We ate the leftover pizza later that night and I think it was the best reheated pizza I have ever had! Homemade pasta is a lot of work so I will probably go back when the opportunity arises.
We like it here however, they always put bacon in my meal when I ask to have it made without. Every.single.time.
Had a very enjoyable meal experience, fantastic dinner and very comical / entertaining manager, great sense of humour!! Awesome experience!! Would highly recommend!! Thanks for a great night out!! Very clean restaurant!!
(Translated) Good service excellent food good portion nice atmosphere clean toilet (Original) Bon service nourriture excellente bonne portion ambiance agréable toilette propre
The staff is friendly and the service is swift. The only thing missing was that we were not given water. Previously this was always given even before the orders were taken.
Nothing wrong with that meal! The award winning pasta dish is worth trying. Bread is great of course. Generous with the salad.
Very dissapointed with the take out pizza, not much cheese and topping for the $$$...
Great food and service.
Extremely friendly service! Food is to die for! Reasonably price! Loved it!!
Good not great
It was so good, what a wonderful day I had for Father's day and a great ????meal to celebrate the day
They put bacon on my husband's vegetarian mac and cheese. Then proceeded to serve me prosciutto on my provolone pizza. I realized after I had a slice. I have been vegetarian for 13 years. I was so disgusted that I was sick in the bathroom. Still had to pay for the meal.
Always a pleasure going here. The manager and staff are AWESOME. Outdoor patio and takeout to covid rules and cleanliness is outstanding !!!!! And of course....the FOOD...wins, hands down ;-)
Good food but portion size is not that great.....
Over salted food, slow service, wrong order. I won't be back.
Always great food and service
Decent food at decent prices. Great service
Food was delicious and fresh. Waitress was really caring and nice. But quantity of food they served was small as compared to Price they have charged.
Love the food and service
AUG.10, 2021 REVIEW: After trying to order from this location 30 minites before they closed and being told we cannot order I will not be back. I tried to complain through their website and was advised twice I'd have someone from this location contact me to discuss this issue but a month later and still nothing. Based on their customer service I will not spend my money here. LAST YEARS REVIEW: I have not personally eaten at this location yet as we just moved to the area last year. I was however extemely touched by your store showing the residents of Lancelot building compassion and sending over food. I can't imagine what these residents are going through but I'm sure you definetly put a smile on their faces. Keep up the great work!
Food was fantastic. All you can eat ceasar salad... Yum
My parents and I tried their new chicken parm sliders for an appetizer and I'll be ordering them again! We all enjoyed them, and our waitress was happy to serve us ! Another great visit
Great service. Kids love it
Changing my review as we ordered over 2 hours ahead to be ready for when we were going through town. Get to the restaurant, fill out the curbside pick up thing and sit for over 20 minutes with nothing. Had to go in to get it.
Awesome service, awesome food..
Awesome staff
I dont come here often, because in the past service and food quality has been really lacking. This time around, the food was hot & fresh, service was a little long, but I can assume the kitchen was backed up. Overall, the experience was a good one, just took a little longer than we expected.
Love everything about this restaurant
The staff is nice, but the food isn’t very good. Ordered a standard spaghetti and meatballs. The sauce and pasta has a very weird taste. Kinda like cardboard and plastic. My soup was okay and so was my spinach dip. I’ll probabaly not go back unfortunately... quite overrated place. NOT specific to this location... I believe it is just the overall recipes of this chain restaurant
Best restaurant in Cranbrook????
Amazing bread and salad, and all you can eat just mean the free bread and salad become your main meal and you get left over :)
Only thing i get there is the chicken parm.
Server was outstanding. Senior portions perfect.
East Side Marios never disappoints!
Walk the 10 steps and go next door.
I go there at least once a month from Montreal love soup salad all u can eat ,sit on bar side , Best service ever by Andrea . I feel at home and always great greeting. Staff food best Eastside I have been to. Thank u for making me feel special!
We visit this Eastside Mario's location every couple of weeks and they never disappoint. Fast friendly service and delicious food!! We've never been able to try dessert because we never have enough room.
Good food and great service
Love the food and atmosphere
Excellent food. Excellent service. We'll be back. Thank you.
Great lunch specials but the mains are priced a little high
This establishment was ok good for a meal unless you are looking for spicey food, found spaghetti to be very bland not a bad price but not rushing back anytime soon service was great.
Great place to eat always friendly staff large portions of food great atmosphere highly recommended
Will in no way show my medical details to them OR anyone else. that is between my Dr and myself. Fully vaxed also but have family who are not and will not take part or go to any business who supports this!
Went in with some friends for wing night. There ended up being 7 of us, which is a lot, i understand that. Food came within a reasonable amount of time thw first time around but it was taking forever to get water. We had to ask 4 times before we actually for water and ended up asking the waitress just to leave the pitcher of water so we could help ourselves. Getting water took almost 30 minutes. We also asked for another round of Caesar salads which took 40 minutes for us to get. Waitress was dismissive and unfocused. She seemed great with a few of her other tables but barely checked on us at all and we seemed to be a last priority. Being such a big table us being there brought in a good amount of money that night, not that a table of 2 is less important, but under no circumstances should it take 25 minutes and 4 asks to get a galss of water. If its a difficult task just point me to a tap and I'll get it myself.
Always have an overall great experience.
Excellent service. Delicious food.
VERY DISAPPOINTED! They removed the one item I order, Firecracker Shrimp Bowtie! Service was soooooo slow. We had our meals before the second bowl of salad came. The resteraunt wasn't even half full. Seemed as though they had enough staff working, just very slow pace . Think they just lost customers! Also, they were out of veal tonight!
Food was great.
The customer service is always great and the food is perfect.
Food and service was great
It was great the slush is really good
Meh standard food.
Service was good and the brisket Sammy I had was tasty.
Nice place
Really good service my chicken parmesan was overdone though and blackened on the underside.still tasty..I could have sent it back but was hungry so didn't.
overpriced, undersized, average quality meal. +1 for the decent tasting thawed out dessert...
(Translated) Very good online ordering service !!! Price a little high (Original) Très bon service de commande en ligne !!! Prix un peu élevée
Food was great and staff were amazing! It was very busy and everyone was working so hard and so well together!
Very saddened by the experience my family and I recieved on September 5th. After driving for hours we chose a place to eat that we would normally enjoy my husband and I both had big Chick parm his was regular mine was made with all Alfredo sauce due to a tomato allergy. Our daughter had spaghetti with meatballs. When the food arrived i tried a few bites my chicken was overcooked, dark and dry. And when I flipped the chicken over to see if the other side was as dark I was blown away as there was tomato sauce on the plate under the chicken and soaked into the chicken breading. When we got the attention of a staff member to make them aware they took the food and said more would be brought back right away sadly by the time I received my food my family was done. Definitely not how I wanted our family dinner to turn out. And then to top it off not even a discount $92.00 for a family dinner and I got to eat alone.
Possibly deserves a 5 ???? but they fell short. No Senior portions or selection. Regular cost is beyond my budget. Decor and staff were welcoming.
Make sure you're prepared to show your medical records and identification in order to eat in this place Walked out. Fully vaccinated but won't support these businesses.
Very bad this time the waitress completely ignored my gf
Great menu awesome service ..family atmosphere... recommend it
Great food and service ????
Food ok. A lot of this food comes from the freezer and fridge. Need to clean up the bacteria...
Ordered new lasagna....just okay...very small portion...old lasagna 10 times better tasting and better deal
Way too expensive for pensioners
Good prompt service and very good food.
My daughter loves going to East Side Mario for her birthday, we went today and we were surprised to see the portion of her and her friends plate!!! They took the cheesy bow ties from the kids menu and the bottom of the bowl was not even covered!! If they had 15 bow ties that was it!!! I wish I was able to place a pic!!!
Good food, good service, a little slow sometimes but never regret going.
Friendly service, great food options
Best pasta dishes in town
Decent food, quick friendly service
Service was very good just seating was in direct line with door opening making it too cold
Very expensive and small portions. As far as the flavour, it was good
Server was super amped to be a part of our experience. She remembered the cheese and drinks were refilled in a decent timeframe.
Delicious food and excellent service as always. Well set up to follow pandemic protocols.
I haven't been to East Side Mario's in years, and this was a good reminder of why it's a nice place to eat from time to time. Even better right now thanks to their buy one meal, take one home promotion. Yes, you pay a little bit more than the regular price for the meal, so it's not like the one to take home is free, but it's only a small increase in price and the take home portion is a good size (though not as large as the one they serve in the restaurant).
Excellent food and service
too pricey and not the greatest quality.
Excellent food, fantastic service, and very friendly staff. Meal was hot and delicious.
Standard east side Mario's. Good food, good service!
Always awesome food and service!
I've never had a bad experience at East Side, personally! Always liked the friendly staff and tasty food, and if I ever had a problem with an order, no issues getting it sorted. Unless the prices or portions have changed since I went last, you get plenty of whatever you pay for. Their steak and shrimp is surprisingly good too, for being a pasta place!
Terrible..hair in my salad and the chicken in my pasta was spongy...will not go back
First time visit. Food was very good, service was excellent. Good value.
Great food and service
They changed the tomato soup. Not for the good!
Great place for a quick and easy lunch.
Excellent meal courteous service, great staff...!!
I love eating here! Last time I went the bacon was a little bit burnt but thats the only time its happened :-) they are very kind!
Always friendly and excellent service.
My family visited East Side Marios during our stay in Cranbrook. We have been to the one in Calgary many times and have always enjoyed the food. Unfortunitly the food and customer service at this location were a let down. The pasta sauce was watery and had NO taste at all. Very disapointing.
Lots of Pasta options. Not the best for vegans, lol. Love their Italian wedding soup.
Food was good. Service was mediocre at best!
Great food!
Walked in was seated ,waited 10 min still no service ,the host takes are drink order and leaves ,5 min later waitress comes takes our drink order again and food ,10 minute later no drink or bread we got up and left. Manager contacted me and invited us back we returned and service was great and food was good thank you for reaching out was greatly appreciated
Loved food our server Sophie was so attentive. Was long wait to get a table but so worth it!
This location proves that the franchise is well managed every where; I enjoyed it
Very good service
Food was good! Service was aswell!
Good food. Friendly service
Always the greatest!! I love ESM and the kids do too!
We tried esm moncton again, and wow what a difference! Our server was excellent and I'm very sorry for anyone who was served by our last server ! Service was friendly and welcoming. She was very helpful with my order and the food was great too. Sadly I did not get her name. We will definitely be returning. Thank you for reaching out and making sure we gave you another chance. I'm so glad to have esm back on our date night rotation =) ... for the record, this was the original post below... Was definitely disappointed by our recent experience at what is usually our favourite restaurant in Ontario. Perhaps something has changed in the last couple of years at this location. Pasta size was significantly smaller and service was slow. We felt like we were asking for too much when we wanted more bread or salad. We were told we had to pay more if we wanted another helping although our mains took over half an hour to arrive. Not the value we expected when spending nearly 50 bucks before tip for two people. Not sure if we would want to risk having another awkward and dissapointing experience... very sad to give up on this restaurant
Great
Excellent food! Hot and delicious... My only reason for a 4* is due to SOooo EXPENSIVE. Use to be reasonable and affordable but now it is a luxury to go eat at East Side Mario's.
Ordered salmon with fresh mixed vegetables. Salmon looked like a dried out fish stick. Fresh vegetable was dry broccoli. Super sad looking plate. Chicken Parmesan was decent. Service was very good.
Over priced menu, food was okay.
If you love pasta and pizza you will love this cozy place. Great service and very family friendly.
Great service even when they were busy.
Tasty , but wildly overpriced
Everything was very good and service was great but the spinach in one of our meals was bad but we were given a rebate and they made sure we left satisfied
Lobe the ambience great food. Good service. Great caesars
Good good
Walked in at 3:25 pm on Sunday and were seated. Sat until 3:50 pm, when no one came to serve us we left. The hostess that sat us thanked us for coming on our way out...we told her we had been sitting for 25 minutes and no one came to serve us! Unreal!
This place is supposed to be an intalian restaurant and yet, no espresso. And the pasta, if you like a pool of oil with it, then it's your place.
The food was also but our waitress ,excellent
I took my family of four here for dinner this evening and was pleasantly surprised at the reasonable prices and the exceptional service we had. From the time we opened the door until the tine we left I felt like a king. The greeter had some casual fun with my boys at the entrance regarding the "Honk for service sign!" The waitress was spot on with everything. From start to finish she kept an eye on us the entire evening usuring we always had bread and salad and that the meal was ok. Great food as well! I highly recommend stopping in if your in the area.
Great food.
Very slow service tonight
A generous 2 stars. Our first time since about 3 years....the service make you feel as if you are bothering them. (was not busy)
The food I had was amazing but it was a little to much so I now have to take it home.
Food is ok and staff are usually very friendly but prices are just too high for the quality/amount of food you get.
Service was good a bit slow but it was crowded when we went it was lunch time. But food was great and price are decent
Ate here on 11/10/19 after walking out of another restaurant with my wife (Jungle Jim’s) where we waited 10 minutes to be seated and a further 45 minutes at a table with no server in sight. At East Side, we were promptly greeted by friendly servers, seated in a nice booth and had our orders efficiently taken all within 10 minutes of walking in the door. The restaurant was quite busy but the food came out quick and hot. No delays. East Side turned our day around by providing amazing food and superior service second to none! Will be back for sure. Highly recommend.
Took my Mom for lunch..ordered the Basa Fillet with mixed veggies...delicious..melted in your mouth!
Amazing food, great service but a little overpriced. Well worth it though!
So 3 cheetahs walked into an East Side Mario’s one day with a real hankering for some chicken tetrazzini and Peroni. The cheetahs were immediately greeted by friendly and accommodating staff who were very hospitable to the newcomers at this location; it’s not every day you see a coalition of cheetahs at a legendary Italian franchise in the lower east southern most tip of the Kootenays. The owner, Raymond, was extremely personable and welcoming at his location. He even offered up the banquet room in case the cheetahs needed to take a little cheetah nap before their long eastwardly journey home. When the cheetahs made their order Raymond was very sorry to let them know that Peroni is an eastern delicacy that has not yet been adopted by North Western ESM culture. But Raymond quickly evened the score and broke out a couple souvenir Peroni glasses for the cheetahs to take home. The chicken tetrazzini was just as remembered and brought two of the cheetahs on a nostalgic journey back to their eastern birth roots. FACT: 1 out of every 3 cheetahs does NOT like mushrooms. Overall the cheetahs were very satisfied and are willing to bet that no one has ever had more fun at the Cranbrook ESM. 10/10 would bi-annually do again.
Waited 20 minutes. No one took our order. We then spoke to a women named Lisa. We had no idea this was a manager and she got some one to take our order. Food then came out quick. Server was nice. When we paid Lisa discounted are bill. Thinking this was not necessary we spoke with her and said this was not necessary. She insisted as we had young children and understood the situation. The next time we came in despite it being busy, Lisa seen from the kitchen that we entered the restaurant. She came over and thanked us for trying their restaurant. Never have I ever be overly pleased with outstanding service. I hope she can be recognized.
My favorite place to eat! Kid friendly and decent prices :)
My girlfriend and I had our first date here. Food was great and service was fantastic.
(Translated) It eats tasty but, the service a bit slow !! (Original) Se come sabroso pero, el servicio un poco lento!!
Love it all
Ordering was easy. Easier than some other apps. Delivery was quick. Pasta was as expected. Decent enough. They forgot the kids brownie with the meal and the 1/2 size Peanut Butter stack for $6 is literally 2” square. A bit overpriced.
Food was good as always but didnt have a book to sign in for covid reasons
The food was excellent, they make you feel safe and the staff is great! Kids meals are generous and the kids loved them
Terrible service today, waited 20 mins after ordering to tell me they didn't have what I ordered. Then had to reorder my dinner. We waited for the better part of an hour to get our food. Not to mention we were in a hurry, to take my son to the movies for his birthday...
Meh. Service here is hit or miss depending on the time of day. I shouldn't have to wait to have plates cleared. All you can eat salad would be nice, but my main came out before I saw my waitress to ask for seconds. Ditto drinks. Food is as expected. Noise level can be too much at times.
Great service, lots of food, good company.
Really unhappy this time, place is dirty, unfriendly waitresses, costumer not respected as should be. Maybe last time here. Food was not as expected.
Excellent food, large portions, Friendly staff, reasonable prices, will return soon ????
Love this place great food and well priced. Staff is very friendly
Great food and location, Grace was an amazing server!
Our meal was excellent and the staff and manager were engaged with top notch service. I was there for my birthday and they made it delightful. Terrific value and new menu was a pleasant surprise. A special thank you to our server and the manager for their attentiveness and engaging conversation. Bravo.
It has good food
It was OK. Seems that the waitress had a hard time keeping up with a group of 6. The food was good ol' east side mario so no complaints there.
Great service, food was good but not great.
Very good value and meal.
Decent quality but the restaurant is very loud when busy.
Service was fantastic and the food was very fresh and hot. Would highly recommend this location
I really like East Side Marios mainly because of their extensive, and delicious, gluten free menu. It's one place I can go and have a choice. I love the build your own gluten free pasta. The staff are always very friendly to me and go out of their way to ensure the food is as ordered. I love their gluten free all you can eat salads. You can eat in or dine out and they now have delivery. Their delivery phone service they provide leaves much to be desired. They often get my order wrong and they dont seem to know what is on or off the menu. I would much rather order directly from the restaurant. I would recommend this restaurant.
Staff is still super friendly and accommodating and patient during this pandemic.
Meal type
Place was packed and very busy! Waitress was friendly and advised us about wait times. Don't sit by the kitchen. The staff just tell "TRANSFER" all night.
Good food and good prices, the staff were very friendly and helped us pick out food we would like. Portions are good and you can do a buy one take one home deal too. We went a couple of times while in town and every time it wasn't overly busy. We never had to wait for a table and our food came out pretty fast.
Fairly standard chain with an Italy by way of New York theme. The service is always good and the food is always consistent. Easy to leave full as they bring bread to the table and keep it coming if you want and many of the entrees come with your choice of unlimited soup and salad. The food is the standard italian pasta and pizza fare with a rotating stable of specials. A good value pick at times as well as sometimes you can get your meal for under $15 a head including the soup and salad
Always decent.
Great prices for the decent food!
Food was good. Service was good. Will go again for sure
The manager and staff were so friendly and made the whole experience awesome! Great food as well.
Very good food and amazing service
There was no lasagna the night we went. But the food was good
Pathetic, if you have room for walk-ins then you have room for reservations. This loyal customer won't be back!
Service was great. Food was delicious.
Lunch portion very small for the price. The salad is bland and they use the cheapest salad for it which is the iceberg. The sangría was good but there wasn't a lot of it the whole glass was filled with ice. The waitress was nice and kind.
This place rocks. Cant wait to comeback
Good
Amazing new menu choices, excellent staff, Always love the,all you can eat, bread and salad
Great food, good service despite bring busy. Nice to be able to eat at the restaurant again
Food was good as always but service at this location was terrible. Waited almost 20 minutes once the table was clear for the bill, didn’t get salad for an extended period of time we had to ask twice.
Always a great experience at this restaurant. Food quality, service and atmosphere is good. The only complaint would be that there is often a waiting time - which is not usually a bad sign for any restaurant.
Best restaurant in town, by my opinion, it’s the stuff making place, haven’t seen that attitude to the client for a while, 10/10, food is great. Highly recommend ???????? It’s raining outside and manager just accompanied the guests to the car with an umbrella ☔️
Good food execlant services
Excellent....recommended to everyone! Will check out same place here in Mtl !
Absolutely love it and the service is phenomenal
Good food, great service. Our waitress was fantastic!
was my frist time and ain't gona be my last time for sure food was good,,,????????
Server was a total sweetheart...funny...totally on her game...hope she is our server next time we are in ..food was hot and delicious and wait was minimal...
Good Italian food moderately priced.
Good food however quite expensive for what it is.
I use skip the dishes to get my food delivered from East side Mario's. The food is always excellent. You get a lot for the price. I always get create your own pasta. I always get the bolognese sauce, I don't like their marinara sauce, almost tastes like tomato paste. You get the salad and their garlic bread. Great stuff. I always have some left over for lunch the next day.
Dinner
I have had some pretty good dishes here such as the Hell's Kitchen Chicken, and I love their Italian wedding soup. The pizza is fairly generic and seems to be a rather small serving portion. I find the atmosphere gives me that warm feeling of eating at grandma's house, and I like the jars or hot peppers and olive oil that dot the walls. The price is rather high, and the service can be inconsistent from visit to visit.
I love East Side Mario's. I had never been to this location before, but I stopped in with my parents after a shopping trip across the border. This location made one of the best Ceasar Salad's I have had at East Side Marios. I often find them rather bland and lacking in dressing. Not the case here! Creamy and flavorful!
Good roadside restaurant for us. Big portions and a nice selection of Italian dishes. I especially liked the Sangria selection on this hot day.
Food was good and so was the service
Fantastic food as always but the service was so good that people should stop here for that alone. They make you feel like an appreciated customer and like you are visiting their home! Will go back anytime!
Very poor customer service. .was told it was a 10 to 15 minute wait. Other people were seated before us, then we were taken to a very small table. A large group was beside us. Very cramped. When I asked for another table we were told it would be another 10 to 25 minute wait. There were many tables and booths available. .we left!
Great service food was great
Our waitress was great! We were visiting from Ontario and she was from Ontario as well but going to school in New Brunswick.
Poor service, very loud and cramped, bad food.
Service was great, beer was cold and the food was beautiful. You WILL NOT leave here hungry...
Excellent atmosphere, staff supper friendly ????
Food was great, service was excellent, but the napkins tasted terrible.
Food was as expected. Quite delicious. Server seemed super bothered to do anything for us. We were definitely a nuisance for her. Would totally go back. Its a reliable delicious restaurant. Carbs for days.
Best Italian meal ever i had. Nicely located on the main highway, so no need to find the location. The staff were really awesome. Even the meal was awesome too. Must go to this place if you wanna some Italian flavors????????????
Gluten free pasta and sauces. Yummy!
I went there for a late lunch. We ordered off the gluten friendly menu. The steak was delicious. We love going there. It is lovely that they have a gluten free menu as one of our family members has celiac. There was one thing that was a …
Service was really slow. Food was good.
Great time on the patio! They do have a reduced menu due to Covid-19 but the wait staff were very accommodating and friendly. They still have the Soup/Salad to start and their bread. There was no wait to be seated on a Sunday dinner time.
Absolutely disgusting! Had never been before and a friend suggested we go for lunch. Two peole... one menu.. two people one piece of bread, she had spaghetti, the sauce was runny and did not even coat the noodles, the meatballs were so processed they tasted nothing like beef. I had some pasta with chicken n veg, was alright til I took a bite of the chicken. Was also processed n disgusting, the ‘bacon’ was like leather and not very good service. Won’t be going back
Food was delicious! Hot and fresh from the kitchen, and I have to give an extra big shout put to our server...sorry I forget your name, but it was only her 5th day working there. She was very attentive, and such a happy positive energy! She definitely made our meal that much better!
Great service and good food
They changed the pita bread that came with the spinach cheese dip was sooooooooooo disappointed ???? it's the same price but served with the bread they give for free!
Slow kitchen service and over cooked food this evening :(
Service, Fabulous, Calamari, fabulous, Grilled Cheese and chicken wrap fabulous, and had gravy with my fries for the first time ever, fabuy
Disappointing, always liked going there however today the service was not good, waitress dropped one of our loaves of bread on the floor never apologized and didn't bring a replacement, took our order and it took forever to get it, other people who came in after got their food first, pizza was cold, we each ordered a garden salad and she brought a ceasar salad after the pizza, never once came back to check on us or offer us more pop or ask us if we wanted desert. Will think twice before we go back. It was the Moncton location on trinity dr. Very poor customer service and we should have been out in 1/2 or more before we were unsatisfactory.
This was an amazing restaurant which gave our family a phenomenal experience! We had just been turned down by another restaurant whose staff were being racist towards us, on my parents anniversary. Thankfully, East Side Mario’s gladly welcomed us and attended us with great service! We enjoyed every aspect of this place, from the delicious food, to the cotton candy drinks, to the kind staff! I cannot recommend this place enough! My only complaint is that there is not a branch of this place in Kelowna, B.C. Thank you East Side Mario’s!
I’ve visited this location about 13 times in the last 3 years whenever I’m in Cranbrook and my experiences has been consistently good or better. With the unlimited soup or salad with the main entree offers good value
Sooooo yummy and waitress went above and beyond thanks as always a pleasure to eat here weither eating in or taking out best service ever
Good food
Jill, our waitress was pleasant and very attentive even though she was obviously busy. Food was great. I had Junior Chicken Parm and it was a nice portion.
Food was great, the guy at the door asked multiple questions regarding covid, but didn't ask friends of mine anything who came in an hour later. I'm confused
Always Buda Boom Budda Bing
Service was slow but food was pretty good. Pizza was slightly greasy but overall enjoyable.
Good food. A bit salty but still good.
Great garlic tomato soup & ceasar salad.
I always love going to East Side amd grate service by the staff all except 1 lady I had tonight she was rude and kept doing other things when we asked for something we waited close to 30 minutes for service and it was poor and it wasn't busy
Food was delicious but I was served abottle of warm beer. Good service
Love going here, the owner is a great guy
I've been there 3 or 4 times but maybe they've changed management? The chicken Caesar wrap had a little scrap of chicken in it. The ice tea mix was off, way too sweet. My partner ordered a salad with sauteed shrimp that were hardly thawed, never mind sauteed. Couldn't get our bill even though the server knew we were done. Wasn't impressed, probably won't be going back.
Great food and service as always
People next to us came in after us, had their food and paid for before we received our food. I wasn't impressed with the seafood linguine. Muscles were very salty.
Food was good but the service was not good at all. The waitress seemed too frazzled. She kept forgetting to bring things. We were a table of eight 4 adults 4 children. She brought us 2 breads for the whole table. We asked for more. After 20 minutes of waiting we asked another server who brought us 4. Funny 5 minutes later are server brought 1 more. This was just one example. Food good poor service. And no it wasnt that busy.
Just had dinner and the server , Gracie, was really fantastic . Setvice was quick and food was great . Definitely planning to come back . Also having an import beer was a nice touch with dinner .
Excellent
(Translated) Its always so good and the pasta succulent. (Original) Ses toujours aussi bon et les pate succulent.
good food
Good service and great food
Unbelievable service. Fun atmosphere and great food. Reliable and menu items to make everyone happy.
All you can eat pasta, salad, soup.and bread
Delicious Csesar (beverage)!
Food is amazing
I loved it, nice service and amazing food :)
I was hungry when I arrived. Great service. Very friendly. I don't give 5 star reviews ever! Just this once .
Great service didn't even have to ask for the endless salad and bread, just keep coming!
We had a great dinner. The service of great. She always made sure everything was just right. I love Eastside. Thanks
Our waitress was awesome today,
(Translated) I liked (Original) Gostei
If you want pasta that taste mass produced go to east side marios. I tried to give it a couple of chances but nothing. If the food wasnt cold it was blan with no flavor. Sometimes their dishes taste as if they were out of a can. The bread and salad use to do it for me but now if i want to pay for something and get my dollar value i will surely not go to east side marios.
Very disappointed in the quality of the food, chicken parmigiana was bland and tough, noodles were undercooked and very little sauce, calzone was burnt, way too much dough and very little toppings, beer was warm, $70 wasted, sorry but we wont be going again any time soon
Come here pretty often, food is OK, a bit inconsistent.
Food and service was great
The service over all was pretty decent even though at the very beginning it was very slow but other wise the staff are friendly and helpful. The only issue is that one of the pastas we ordered was under cooked but we told the servers and they got it fixed for us. Even though there were the slight unfortunate moments the rest of the experience was really good.
Great staff great food
Really it was the server. She knew what we wanted and needed before we did!
Service is absolutely fantastic! Happily brought lots of bread, soup, and water to this starved man.
I went there for their wings and was very satisfied, they make enough so your leave full and still have left overs.
The service keeps getting worse and worse here and I think and the food is so poor. My husband's food came with not even enough sauce to cover the pasta and when he asked for more they said it was extra and his veal parmesan was burnt. I wish I could post a photo so you could see its pathetic. My son didnt get his pizza and I had to ask, she admitted that she put in the wrong order for me, so I told her to not put in a new order because then I would have to wait while everyone eats. The other people at our table received the wrong pizza. So not returning. Go to Bacci, much better food and service
Went in at lunch was busy but server gave us lots of attention and never went with out soup salad or bread
Great restaurant. After a long day of driving they found us a quiet booth. Nice relaxing atmosphere and the food is up to East Side's standards. It's nice to have a reliable place to eat when travelling. Conveniently located near several large chain hotels.
Excellent staff and food to die for
(Translated) Excellent dinner with an unbeatable promotion! Supper on September 23, 2020 with our son who had a rum & coke at $ 5.60 and …
Veal Parm was perfect
Always an all around great experience
Awesome food
Tried it again tonight... Not any better. Sick and tired of that restaurant. I got charged for extra sauce on a wrap (which came in a container on the side instead of the wrap) i didnt even eat because it was way too garlicky. Waitress never told be it was going to be extra to add a bit of sauce on the wrap... Its gonna be a while before i go back.
Grayson's favorite
My wife's fish batter was soggy and her fries far too salty.
The employees that work here every single one I've came across over the year I've lived here are amazing. Good food and fast service, I'd recommend everyone to check this place if you're in and around or traveling. You'll like it as much as we I did.
Me and my boyfriend ate here on weekend. We love the food and atmosphere there. We eat there every weekend.l and sometimes once during the week. But lately the service has gone very bad. We went in at 8pm sat. Both ordered chicken parm. He got a salad and me a soup for a app. She brought him the salad and said they have no soup and it will be a bit before it's ready. I said ok and she left before I had a chance to ask for bread and parm cheese for the salad. We would of liked some bread but our server hadn't come back around for over 10 min. so I asked another server and she brought us bread immediately. Well.... About 20 minutes goes by still no soup and my boyfriend was long done his salad and would of loved another one. But our server seemed more interested hanging out with her coworkers whos shif ended and were all at the bar. She kept serving them different drinks and laughing and talking rather then checking in on her customers. I've notice this alot lately. When the staff our done there shifts in the weekend evening they all just hand out at the bar disturbing the servers from serving the real customers. That wouldn't fly if I was the manager. Anyways 30 min later I got my soup plunked in front of me and she was starting to walk away and I said excuse me can I get parm cheese, bread and my boyfriend would like another salad. 10 minutes later she shows up with my requests and 5 minutes later with our chickens parms finally... And the next time she came by our table was with the bill. No chevking up if all was good and no refills on drinks. Not very impressive for a $60.00 meal...
Really good as always.
A family oriented restaurant with delicious food and great value. Service is also excellent at this location!
Food was okay.super busy. Slow service.
Food was hot and delicious. Service was great.
Great place. Great food. Nice atmosphere. Music. Big screens for sports.
Food always good
The food was so good! Hot and fresh! The service was very attentive and friendly. It was a busy night/time when we went (right around 6/6:30 pm), so food coming from the kitchen was a bit slower than we would've like. However, they were great with the unlimited bread and salad/soup! Was dead right around 7/7:30, so I'd suggest going around that time if you don't like it busy and don't mind waiting. I had the Jumbo Shrimp Pasta and it was SO good! I don't normally finish my whole meal, but I just couldn't stop eating it! Yum! Note: this location doesn't take Amex or Scene cards. Wasn't a big deal for us though.
I'm not a chain restaurant fan by any means. The food is decent. Service was good. But you get what you expected.
Amazing place for the whole family, kids and all. Prices are great, choices are great. Cheap date night and definitely try the spinach dip.
Left one star because It wouldn't let me leave 0 stars. My second time here since i moved to moncton and will be my last. First time I ordered pizza there was a 1-2 inch space from the crust to the toppings. Wow???? this time we made a reservation for 10 people, told the waitress not everyone was going to make it. 6 if us showed up, we got our drinks then waited almost an hour to have our order taken. Waitress never checked on us, ignored us, checked on her other tables like we weren't there. Finally we went to the front and got the girl to see what was wrong. About 5 -10 minutes later we finally placed out order. Still waiting for the food. So hopefully the food is good but the tip wont be????????????????????????
Food very good and the service even better Completely satisfied and will recomend to all my friends.
good food great salad excellent wait staff
So much food!! And delicious! Can never eat it all in one sitting. It's my new favorite place to eat!
Terrible. Just had supper there and the ice cream was freezer burnt and I had a coupon but they told me I just couldn't use it and didn't say why. Had to spend 20 dollars over what it would have been woth the coupon. Definitely won't be back
Food was good. They were super busy probably because it was a PD day for the kids. And the service was good. They brought refills of drinks without us asking for them. Had Spaghettini with Veggies and Goat Cheese.
Great place to hang out and good food choices. Staff are very friendly and helpful. Great place to bring kids as well and they do have a kids menu. The all you can eat soup and salad option is awesome. You get a nice warm complimentary bread with churned butter which is very delicious and builds your appetite. Overall a very good place to relax and enjoy food be with friends or family.
Service is amazing food is not as good as it should be
Good food but not as good as it used to be as some of the menu items have slightly changed. The Cornwall location does not honor the Scene card which is disappointing.
Large menus with lesser expensive lunch items.food hot served quickly and good tasting bread before your meal to take off the edge
Well priced with a friendly staff and good food
Was delicious!! Glad we were able to enjoy a birthday dinner
OMG....I cannot believe these reviews! This is one of my fav spots in town to eat....seriously. I have never had a meal that wasn't delicious nor had service that was anything but topnotch. And no, I have no affiliation whatsoever with this restaurant, other than I love eating there!
very good service
Excellent meals and exceptional customer service
Was nice to dine in once again. Service excellent. Food delicious and prompt. Wait staff wonderful.
My family and I visited this restaurant last month on the 27th. We were seated at our table with menus within the first 10 minutes sitting down we were asked what drinks we would like so we ordered our drinks. We waited 25 minutes for our drinks, then my husband had asked the waitress when she brought our drinks for a glass of water and she said sure not a problem, so another 20 minutes went by and still no glass of water! So my husband waved down a different waitress than what we had and asked her for a glass of water since our waitress was too busy doing whatever she was doing, so that way just went and found our waitress and told her that we wanted water 10 minutes later he finally got his water!! Then she had asked us if we wanted to order for supper so we placed our order and we waited there an hour is still had not received our food we watched not one, not two, not three, but four.... Four families order their food get their drinks eat their meals in pay for their meals and we have still yet to receive our food yet! The waitress had no explanation for whatsoever. So I got out of my seat and found a manager and explain to her what happened I did not yell at her at all I said in a calm Collective respectful. She in turn went to the kitchen found out her food only to have our food come to the table cold my daughter's pasta was disgusting my supper was disgusting and in total our food was the most disgusting meal we have ever had at a restaurant as a family. Now the manager did comp power meal, and tried everything she could to make sure that we had left happy. But that still does not take away from the very poor staff working at this establishment! It was our first time visiting this restaurant and we were not pleased and quite very well will not return again. We were out to eat for our daughter's birthday, and expected her to have a good time when and turn should nothing but a bad time. See how disappointed your daughter is on her birthday is very upsetting as a parent. EDIT : I have changed my rating from a 1 star to a 3 star. My family and I visited this restaurant again in hopes the second visit was better. And it was! Our waitress was amazing. Super nice, very prompt. Also made sure to check on us to be sure we were enjoying our meals. I spoke with the Manager who was on duty and told her how wonderful our meals were. This is the kind of service customers should experience every time they go out to eat at any establishment.
Great food
The staff were nice but the food was so bland and disappointing
The service was excellent food was great wait wasn't long for our food
Don't bring only your BMO debit/credit cards. Make sure you bring cash or something other than BMO cards. Mine was declined tonight only to find out 15-20 minutes later that their debit machines have problems with BMO cards. And if that wasn't bad enough the manager had to come out and I had to call my wife and get her to leave her work and come over and pay. Once paid I tried to tell them they should get better quality machines or at least let customers know before sitting down about the BMO card problem
Good Italian restaurant in the town
The pasta was excellent...right to my liking...thx
Had a great takeout experience
I always love my spaghettini in Arrabiata sauce!!! Great service!!! ;)
We love coming here when ever we are in town amazing food
Food and atmosphere was great. Just thought the service could have been a little better, but will come here and eat again.
I haven't been to East Side Mario's in years and was hesitant about going. We were VERY pleasantly surprised with the food and service. The restaurant was very busy, but the meals came quickly and they were hot and delicious. Our waitress was very attentive, bringing extra bread, salads and soups. Definitely the highlight of the day!
Seemed to rush us out as soon as we finished our meal
My favorite place to eat when visiting cranbrook
Very expensive for what you get. Kids eat free Monday to Thursday but the waitress always bills for the kids meals and we have to remind them kids eat free. Had a bad meal very spicy but the menu did not say spicy. I complained about the bad meal and the waitress never took the meal off the bill. Won't go back.
Our waitress was great. The food was really tasty too.
I was at Au Vieux Duluth is that ESM? The main course was burned frozen food. Won't go back.
Great service and food.
Love the all you can eat bread and salad! Good menu with lots of variety...awesome for kids too!
Every food was fantastic quality and great portions, I greatly enjoy dining here.
Soooooo good !!!
Food was delicious, hot and served quickly. Server was always checking in to make sure things were good and keeping our table clean.
Security for covid excellent, waitress excellent, food dishes well prepared, very busy.
Good food slow service
Friendly staff excellent food
Calamari was like rubber!
Came here after giving up on Boston Pizza (we were seated there 15 minutes & waiting staff never even looked at us, let alone took our drink orders. Not like it was busy - just 3 other tables for the two of them, and the table that came in after us was served right away. That was your last chance, BP!) Our meal at East Side Mario's was great. Fast, friendly, competent service - and she WAS busy! - good value, good food, and we made it to our movie on time in spite of time wasted at Boston Pizza. Thanks Mario!
Good family restaurant
I love it
Like most other East Side Marios in the chain, the food is very good and the ressterant was clean. Staff are usually well trained and friendly.
My wife and I go here often and always have great service!
Very good
Very generous portion of lasagna and friendly waitress
Waitress was so rude, only took half our order. Returned with our food 20 min later, so angry luckily my wife's family was visiting from Korea so we didnt make a scene.
Over-processed, filler-filled burger from a box. I think I made the same mistake at Montana's. Just stop serving burgers if you can't do it right. I should have known better than to order that. There are so many great burger places now in many areas. They should just Focus on Italian food.
Love their soups.
There were vegetarian and vegan options. So we were first delighted and ordered.. we saw some crispy bits in salad and asked what it was and she told it is bacon.. We were shocked with her carelessness in serving bacon in salad when we ordered everything vegetarian. It shows the insensitivity and disregard to our choices of eating. She didn't even apologize. With reluctance she replaced the salad. She wasn't even nice to the kids when they talked sweetly to her.. I had to ask thrice for water without ice before it was brought in.. Maybe she had a bad day and it reflected in the service.. we went for a celebration, but it was a bummer.. Food was good. Service was not.
Have eaten here frequently and would normally rate better and because of this I didn't rate 1*. Haven't been in awhile so decided to revisit. Had the New Yorkah pizza. Very tasty but next morning awoke with food poisoning that evolved into a fever later in the day. Hadn't eaten anything since breakfast so no confusion as to the cause. For $16 for a personal pizza the least I hope for is fresh ingredients. Might be awhile before we return.
Food was decent. Went with a large group of people, so the wait for our food was a bit longer than usual but the staff was great at keeping drinks filled etc.
Exellent food exellent service
Friendly helpful servers
Great food, reasonable price, fast service
Service
Good for kids
Great food, friendly, you get a bang for your buck
The food was very good although the lunch time portions are relatively small. The service was excellent and nothing was too much trouble and they even thought to bring our granddaughters meal out early so it could cool down. Would go again
Awesome place to eat as a group.
They've recently reduced their portion sizes to the point where I don't fond this restaurant good value for money. It's a shame as I like the place. But when you spend 100$ for a family of 4 and you're come away hungry it's not good. The staff themselves are very good and the place is clean and tidy. But until they fix their portion sizes I won't be going back there.
Great service here. Portion sizes are especially small for an east sides. Food is usually good apart from hells kitchen chicken which is always too little sauce and not the east sides regular spicy sauce. Nice clean restaurant. Very family friendly and great with young children.
Great food and the waiter was excellent. Very attentive and very helpful made our visit fun and relaxed
Esm is the usual Esm, it's a chain restaurant. But most of the things I've had are delicious. My pasta is never hot enough is the only problem I find. But I like my hot food HOT.
Great service
Ordered threw the call center and for the second time in 2 weeks they screwed up my order both times. The first time i didnt bother to complain but now this is rididculous. I ordered 2 chicken parm sammys with fries. I asked for NO onions or peppers add mushrooms. They put extra onions and peppers. Thr sandwichs was burnt and the fries were under cooked to the point of one of them still being crunchy. I also ordered chicken Alfredo with sauce on the side. They gave me a small little black container of sauce. I swear it literally looked like .5 oz ..forgot my bread and also they didnt put any parm in the bag when I specifically asked for extra. They have kids working at the cash that look like they have no idea what there doing. Looking at one another to see who can do it right. Horrible place and a total waste of money
The staff is so friendly and personable. I love that their takeout deals are reasonably priced and taste so much better than fast food franchises.
Invited my son and his family. Great meals, good prices and excellent service. $89 including tip for 6 people. Not bad
Awesome service and food arrived very quick. Standard Italian food.
Friendly staff great food...
Just took my family out here tonight and had the worst service I have ever had her from our server! Food however was great!
Always great
Good was fair in volume and taste. Service at table was slow, and food arrived before entree was finished. Would visit again!!
It used to be my favorite place but it seems it’s going down. The pasta was dry and even the caesar salad was very dry ( no sauce). I am very disapointed.
Delicious mix and match lunch pasta
Great service, but had to send back pasta twice for being cold.
Had supper here tonight and was not very impressed. There was 4 in our party. The salad was not good. The portion was very small and tasted very bland. The lettuce was white. The vegetables in the salad were too big(round pieces of onion should have been cut in half). The waitress was very kind and exchanged it for soup. Then the main course came which was ok. I just find the quality of food wasn't there. Disappointed.
Great soup and salad all you can eat
All these people on here complaining.... I've been to this restaurant in Cornwall about 30 times over the last few years and I've had ZERO issues! Hell's Kitchen Chicken is always good!!!
Good meal.Good price. Great Service and I left full.
Had a family dinner tonight and loved it! Great atmosphere excellent service.
Great tasting and fresh quality food ????
Fast and friendly service
I love that you can get veggies in your pasta.
All you can eat bread and salad... awesome
Usually always get pasta but I got pizza today and it was awesome. Service was also A1.
Group function. They provided all we need and were very attentive. Well thought out and prepared
Food was good but portions were small and staff were slow and unfriendly
Some of the most terrible food we've eaten. Kids pasta, so bland and sauce was definitely not fresh and such a small small serving size. Kids chicken fingers $ fries, also bland and barley any chicken. It was so heavily coated with batter and maybe 10 fries???. I had salad. Meh, pretty boring. And what's with the drink menu???? No micro brewery beers on tap????? And you have one in your town??? Umm, why??Mill Street organic was listed on your menu but when I asked for it I was told your location doesn't carry it?? Why is it on your menu?? The waitress was great and also not sure why you didn't have your local brewery on tap. Overall, for 65$ it was a horrible meal and I had to drink a Canadian!! Bleh!
Love the pasta and salads great service prices are great
Very expensive not much food for a lot of money
Like their pizzas!
Awesome food and great service. Thank you....I'll be back next time I'm in Cornwall
My husband and I both presented our proof of vaccination. Because it was issued at a pharmacy, it looks different than the ones issued from Public Health. The staff decided it was their place to call us out and refuse us service. I suggested calling the pharmacy to verify the legitimacy of the documents but the manager was geared up for a fight, not to listen to reason. Our party of 9 left and received excellent customer service elsewhere (Jungle Jim's on Smythe St. Highly recommend going there!) When my husband called the following day to voice his complaints, the same manager answered the phone and decided to continue to fight. Won't be back to East Side Marios.
Fish &chips is absolutely not good.
Good food
Service was very good & food was tasty.
Excellent food, service and great atmosphere ????
Delicious food, great service, great atmosphere.
Delicious food and great service. I find the bathrooms aren't always clean. Same spider web in the last stall in the ladies room for MONTHS.
Excellent service. Very Attentive server (Kallista). Food was hot and price was reasonable. Will eat here again. Good job!
The bar tenders didn't ask us if we wanted a drink, after we were at the bar fr 10 min. They must have thought we were just waiting for a table. Still not good service. Plus, my glass of wine was 13$. When we got our table, our waitress was awesome, but the food was such a small portion. Might not go back.
Our waiter "david" a young man was super patient with our big party and truly let us make the bread "unlimited" he was kind and attentive. His service alone was worth 5 stars
Nice atmosphere
I just love this place. Staff is super
Awesome food ! Great service and very clean.
Over charged/ wrong order
They serve a very good bread and they have good italien foods
Food is very good... portions are adequate... price is a little too high for some items (beverages)
Food was good, service was only ok. Ordered drinks with our meal but got them when we were almost done eating. Never even go the refills for our kids drinks. Restaurant was half empty at the time so it wasnt overly busy. Food was good but wont go back for such mediocre service.
Dirty tables, dirty dishes, food bland and feels like frozen meals from the grocery store. Service was OK, but the restaurant had nothing going for it. Hard pass in the future.
Ok for fast food
We decided to go out to eat on a whim after we finished shopping - if I had read the reviews here I would not have picked ESM. Ceasar salad and garden salad were poor - watery iceberg lettuce and stone hard croutins; the lemon & shrimp spaghettini was a bit spicy (not a problem) but had no taste, same for the BYO pasta. And to top it off, the meals are way overpriced for what you get - pretty much $20 and up for almost every dish except sandwiches. Service on the other hand was good - pleasant, efficient and attentive. Won't be back.
In town for tournament - good system in place for seating team & getting food quickly. Food was hot on arrival
Consistently good food and friendly service. Reasonable value.
I hate this place cuz service sucks waitresses are NOT FRIENDLY and the wait times were awful and I was there around 330 pm
The food was really good but the portions were smaller that what I paid for. For what I paid for the portion should've been a bit bigger
Fast
Was good food a bit pricey and not a lot to choose from.
good food nice service ..clean
We're not from Northbay but visit here often. Every so often we go to East Sides to eat and are never disappointed. It consistently has good service and good food.
Good
Amazing service great atmosphere
Very pleasant atmosphere. Superb service Great food.
Consistent food, staff very child friendly and warm. Kids always enjoy going there. An alternative to the golden arches.
Friendly service.
Very good food and service ????
Great lunch .. super service!!!!
Seriously the best service I've had anywhere in a long time! Food was great and exactly what we wanted.
Excellent food and price
Food is consistently great and the service is even better.
We went to east side Mario in Fredericton for supper with my friend . He ordered a thin crust pizza . After waiting 30 minutes for the pizza . The waitress came and apologized that they dropped the pizza and is making him another one . 5 minutes later she showed up with very thick crust pizza . When he opened the napkin there was no fork for him to eat which made him wait another 5 minutes to get served . Besides that the pizza didn t taste good .He had to leave and order food somewhere else .I don t recommend this restaurant at all . Need better management
It was the first time I had eaten there, overall experience was good. I would definitely eat there again
Stopped in for a nice Lunch Always enjoy the food here and the service was too notch.
Nice restaurant great service
Always good food but giving five stars for the female manager and our server last night (July 16). My boyfriend and I sat in a booth on the bar side and it seemed busy enough for a Monday. I kept seeing the manager go to tables and take drink orders and clear plates and deliver food/drinks. I was impressed with how helpful she was as a leader. Great service from our server too of course!
Fettuccine Alfrefo is great.
Very cooperative staff, I got the wrong order but they changed without and rants
Great food and service
Good service and the food was really good! I'm going back on my next trip to Moncton!????
Chicken parmesan was good but the pasta was not.sauce had no flavor seems like they took a can of plain sauce to it.no spices at all
Very good lunch here. Please come back to Lethbridge Alberta
Great spot for lunch. Family friendly, good food and great service.
Find it loud but that's kind of the environment that there looking for more of a sports bar vibe.
Soup and salads and great pasta and pizza!!!
Odd location for this restaurant chain. Looks like the place might have been a bar or something else at one point. Definitely dated. Food was ok. Warm not hot nothing new or exciting on the menu. My husband really liked his veal parmigiana. My pasta was hard around the edges and the sauce thick and cloying. Fast service but not overly friendly. Thry did not check with us to see if everything was to our liking. Good place for a quick bite but would not recommend for a date night.
East Side Mario's in Freddy is always good, consistent and has a good atmosphere. The service was prompt and polite.
We went in without a reservation and we're seated within 5 min. We ordered calamari and mussels that were both done very well. The mussels were done in white wine. They brought out garlic bread with real butter and the salad, and soup. The table was full everything was delicious. We were brought out our entrees and my son was too full from the rest to finish. Our waitress was a doll and we had a wonderful evening. We will definitely go back again.
Prices are a bit much. Our salad had rotton lettuce in it. I use to think of this as a cheap place but prices are comparable to Montanas which is way better.
It was good food but our waitress left a little to be desired.
Great service and lovely food. It seems to be a constant failure of good salads tho.
great atmosphere wonderful staff
Well if you are desperate go there's.. Worst of MacDonald..????????????
Food is mediocre at best, but consistent. service has been terrible. Was there again, Dec 17, 2020. My chicken amatricana had ONE piece of chicken in it. Thats right. ONE Update: the owner of the restaurant contacted me after seeing my review, apologized, and sent me agift email which will cover me trying again. I'll go back and give it another shot
Delicious, you have to go!
Plastic glasses taste like a cleaning solution.
Service was fast. Got the pizza I ordered for delivery in about 30min. Delivery driver did not have an insulated bag, was just carrying the pizza box in our cold weather so the pizza was not hot. The pizza itself was very basic, for the …
great service main
Good food. Family friendly. Always a min 30-45 min wait starting around 5pm till 7 ish.
Was our first time here and we will be back for sure. The service was great, our waitress was a new employee but she sure knew her stuff! If she didn't quite know she was more than happy to ask and let us know. Food was awsome, prices were fair.. Wish I would of paid attention to our waitress name cause she really deserves to know how well of a job she did.
Usually is really good however since the change not as good. Didn't get the bread for over 20 minutes, would have to ask waitress many times for things such as salad and bread. Two out of four orders wrong, and the other the pasta was under cooked. Will probably go again but this visit I would have rather eaten at home.
Great food, staff is always lovely. Sat down at 6 pm on a Saturday long weekend during a rush, and able to get our drink order within 5 minutes. Highly recommend the Budda Boomers and Peanut Butter Stack. Waitress was attentive even with 6+ tables of guests.
Very good food ,friendly servers, relaxing place,big portions.
My boyfriend loves the fresh bread. Honestly got mad when I said “no thank you” to the server getting us another loaf. I told him two was plenty, he disagrees. We’ve gone a couple times and seems to be a great spot! Servers are friendly and tentative. & of course good food!
Mouth watering food. Very good service
Would give it five stars if it wasn't a chain restaurant. Tuesday's kids eat for $2- so you can't go wrong with that. Food is tasty and service is great. They serve lunch super quick if you are in a hurry. Not the best Italian restaurant in North Bay, but definitely a good value.
I have been to ESM's across Canada. They all seem to be consistent and good. Decent value when you consider the salade and bread.
We went on Valentine's it was pretty good it was a little busy so did really get the service that you usually get but it was to be expected the chicken parm was delicious girlfriend got a pasta dish that had chicken in it but the chicken pieces was not to her satisfaction it almost tastes like it might have been microwaved? Been there several times before I still highly recommend their bread and salad is awesome I have yet to try their pizza because every time I go I just can't bring myself to order a pizza I always go with a pasta dish
Chicken parmesan des fantastic. Great service!
Tasty and great value for money. We always get the linguini Amatriciana.
Average everything, really. Not a bad place for sure
Not much to say
Took my students there for lunch after a field trip to see the very emotional "Indian Horse" movie. We had a reservation and our table was secluded and ready when we walked through the door. Our waitress was superb, the lunches yummy, and we all enjoyed it. Only down one star because my second cup of coffee was not as good as the first.
Went to EastSide Mario's with our friends for supper tonight it was delicious and the food is great and the waitress was amazing, Great place to go
Great service, felt very pampered. Food was really good. Large portions, didn't leave Hungery.
Meh
Service wasn't as quick as it usually is for East Side Mario's. The food was alright...not as good as some I've been to (ex. Salad was bland for a Ceasar salad). Otherwise still reasonable.
Friendly staff at this place. The usual food for an East Side Mario's, fast service
Great service, all you can eat salad and bread. Can't go wrong
Fantastic food and great atmosphere. We didn't have to wait long for our meal, and the waitress checked in just enough but not too much. Great place to bring your family.
Fantastic server, tasty food and as always great atmosphere.
Our Server Mikayla was awesome
Very good service and the waitress was very friendly
The customer service was wonderful, waiter was quite charming. Food was mediocre.
Basic chain restaurant style food. Small portions.
Good staff and good food!
all you can eat pasta. for 12.99 can't go wrong
Appy came after main course.....ordered a meatball sub and was cold and my salad was mixed into the bolgonse sauce very disappointed
Super friendly service. Pretty tasty food, though the veal sandwich was a little over spiced
Great FOOD. One of my favorite restaurants to go to. BUT THE SERVICE IS HORRIBLE. Being at the restaurant from 8 pm to 10h15 pm . more than 2 hours. Waited for our food for a long time and the bill for more than 30 min .
Amazing service an the food was amazing would give more then 5 star if i could
My friend and I visited on July 22, 2018 at between 12:30 and 1:00. The service we received was exceptional, the food was delivered quickly, the food was hot and delicious, and our bottomless soft drinks were never empty.
Service was quick and the server was friendly. The "signature" pizza was dreadful. There were 2 wafer thin slices of pepperoni per slice and three even smaller pieces of bacon per slice. Given the price point, it did not even compare to the one from Stonefire Pizzeria in Kimberley. No a place I would go to again.
Came here with a group of 7 my brothers girlfriend found a very long hair in her pasta and my linguine chicken ar...(dont remeber the full name) was half cooked i bit into so much cold chicken. This place used to be great wheni was younger such a shame
New peppercorn alfredo with chicken was delicious. Holy. And my wife got the new lasagna with spinach dip sauce. So good. A must try
Decent Italian experience. With the highlight being the "all-you-can-eat salad and garlic loaf).
Inexpensive, Good size portions.
Food was good bit expensive but all in all decent food
Really tasty food and fairly quick service but my goodness it is always packed. Don't expect a quiet romantic dinner here, but otherwise it's pretty great.
Friendly & prompt service.
Last two times they have given me wrong order
Very good pizza! The service was fabulous
East Side Marios is always decent for a chain restaurant. The chicken or veal parm is always crispy, the pasta is ok - but not very flavourful. The endless bread is tasty AF, and the salads are fresh at least. I don’t dig how restaurants use ready-bag lettuce you can taste the rinse products, I much prefer lettuce rinsed in fresh water. I know this place has a sports-bar vibe, so I can’t be disappointed at the big tvs and loud music. My server is amazing though, great with the kids and perfect with our needs without being clingy or ghosting us.
Wonderful to eat here again after ours closed in Kamloops. Friendly staff and great food.
Service was good , food terrible ! Just absolutely flavorless ! We used to eat at east side Mario’s all the time in kamloops bc till they closed ...this is nothing like what we are used to. The pasta sauce was bland and probably out of a can , the bacon carbonara had no seasoning, the soup no flavor , the pizza same ... just a flop rite across the board. Do yourself a favor go somewhere else !
Good food
Used to be okay. Now has gone downhill. Owner must be getting lazy.
it is fabulous
Service: Was served by two different waitresses. One was friendly enough, the other one was pretty rude. No introduction. Dropped off my bill with one hand passing by to another table with a tray. Friendlier waitress tried to serve me my side salad as an entre (that's why you dont use 2 waitresses for 1 table btw) which would've been weird cause my girlfriend would've just sat there waiting another 20 minutes with nothing while I ate. Wait was not too long, but twice as long as it should've been with maybe a dozen people in the restaurant. Food: Burger was bland. All the toppings came on the side. Not sure if that was intentional, but I had to finish cutting the onions myself as it was just one whole slice. Lettuce intended for my burger was placed touching my ceasar salad so I only noticed it after I had mixed the Cesar which clearly also hadn't prepared as all the croutons, bacon bits and a pool of dressing were bunched together on maybe 10% of the salad. Tasted okay. Girlfriends chicken alfredo was very small with 2 small pieces of chicken. 10 dollar lunch menu price would've been fair if the pasta came with a side or something, but it looked like something off the kids menu. I dont expect much from a restaurant to be satisfied but I had a really stupid experience. The food was mediocre at best and the service was poor.
Food is great
Just food
This is by far the best customer service i ever experienced sunday september 8 around 6pm . All the girls working there were super nice wonderfull service they all get along super well and work as a team. I was suprised to see the manager get her hands dirty make the salades er behind the pizza bar and help out amazing to see a manager do that and i love the way she spoke to her employees its rare to see that no wonder all the employees were smiling ... it starts with great managment !! Very impressed she also was going table to table to ask if everything was ok ... all the girls serving were super sweet even the greater . Only thing is my pasta was wayyy to much garlic i didnt eat it i brought it home but the service was amazing. Good job east side marios cornwall
Great experience
We always go to this place, love the food and the staff
The waitress was not friendly and they had nothing we were asking for. What we had instead was OK but not great.
The food and service was great
Excellent food and service
Delicious but customer service had excelled and had the bar set high, our waitress micheline, went above and beyond and always had a smile on her face even on a busy day like today (valentine's day)
Great food wonderful service friendly staff
The food was as amazing as I would have expected for this owner. It is/was my son and l’s favourite pasta place in south calgary. The service here was Impeccable as we again expected because I believe has the same management/owner as the one in south calgary. 10/10 easy with every aspect of the food industry. Only negative thought is that this group of perfectionists will not be reopening the east side Mario’s in shawnessy Calgary(10 minutes away from where I live haha). Well worth the 4 hr drive from Calgary!!!
The food was great with a friendly staff and a fun atmosphere. We held a birthday supper with 25 people and the staff were very organized and prompt.
Good food and great service!
Food and service is great.
Best soup
Good friendly service. Washroom stinks.
Fun, reasonably quick and tasty. Place needs a little sprucing up it's starting to look run down
Wonderful food
we go. very often to Mario's and it is always very good. There is nothing bad to say!
My chicken tetrazini was cold and after reheating it was still only warm. The taste was not special. My wife had what was described as a winning pasta dish that she said had little flavour. Both meals tasted like TV dinner quality. The salad was good. It will be a long while before we return.
Fast professional service, delicious food!
Great staff and the all you can eat bread and salad is always good!
Superb goat milk cheese.
Great chain based Italian restaurant. Good options for gatherings and family dining. Not the greatest for a quiet romantic dinner, but if you are looking for a good meal, this is a place to go. Parking area is a bit rough so take your time. Close to Galaxy theatre so dinner and a movie is a walking distance.
Delivery
I love pasta. And the pasta there is great. Good service. Nice staff.
Always enjoyable place to eat. Good food and good service
(Translated) Excellent service, good food, and even the waitress forced to speak French to us even if we spoke good English really appreciated this place …
Excellent food. Unlimited soup, salad and bread with entrees.
In the last 3 times my family has gone to ESM . And all 3 times there out of something my kids wanted ? The plates look like they keep shrinking every time we go . The all you can eat salad bowl is just about empty . They don’t want to redeem sceen points . Beer was cool at best . Only positive is that our server was really helpful and friendly .
Amazing experience! Came here with a group and we had such a great time! Staff was very funny and personable
Pizza is ok nothing special.
Delicious food at reasonable prices. Quick service. Nice atmosphere. The all you can eat soup, salad and bread, reminds me of Olive Garden. 10% discount with CAA.
Awesome service and great food
I brought my 2 daughters 6 and 3 out for dinner. Food was nothing to great. The penne noodles had a weird taste like you could taste metal or the pan it was cooked in. I ordered several meals to go. Spending a good 140$ on food. As we were leaving my daughter was sitting by the front entrance to the restaurant talking in a robot voice. Walking through the door waiting for her i turned around looking into the restaurant where I see a worker later confirmed by herself she was the manager looking at my 6 year old very loud and rudely shhhing her in front of other patrons. Yes kids are loud but you couldn’t have addressed her in a manner with respect and to top it off you stare her down with dirty looks!!!! Getting home I call the restaurant and ask are you kid friendly? A family restaurant? They replied oh yes!! As I asked who the lady in red shirt and black sweater was that shhhed my daughter giving her dirty looks she said oh ya well that was me I’m the manager!!! As I continued to asked how she thought that was professional or appropriate she contained to cut me off and try and speak over me countless times and than hangs up!!!! Wow last time we will be visiting there!! Should of taken my 140$ else where for better food and service!!
We love going to East side Mario's love the atmosphere, food is always delicious and the owner is the best!! We live in a different town but everytime we visit we have to go here.
The quality was better than most from this chain. Server was very good and we didn't have to ask for anything, she kept up on drinks and bread. Downfall was the bad beer.. the lines needed to be blown out
Really dissatisfied with the service. Ordered an ultimate canadian and was taking it for my manager. It was a take away and when reach office it was all scattered as if I ate on the way. May be I am habitual of eating from dominos and paoa jones but I found the pizza was bit small. There was definitely not enough meat in it even after paying $18. I even called the trinity avenue store and gave my feedback after which they put me on hold for 5 minutes and then manager took the call and she had no clue so I had to explain it all over again and all she said was I will make a note of it as if they dont care. Thank you so much for your wonderful service.
Food was good and waitress is friendly.
The food was good and the waitress was fantastic
Excellent service :) Food was good, I had the salmon .. really tasty
Friendly, helpful staff. Good food and service.
Never been inside
Wow! This establishment rocks! The panzerotti and lasagna were excellent, however the service by all topped the great food. Our server was a genuine young lady named Shulu, and we've never been more impressed. We will return to this restaurant for sure.
Great food, good prices, friendly staff.
Great place to eat .
Waitress was not polite or attentive. food was good though. not sure if we will be returning to this restaurant again
Food and Drinks are great - Hospitality is nice ! Service is Excellent! Bon Appetite !????
I love veggie pizza, from base to top of cheese everything was super tasty ❤❤
Surprisingly great lunch portions and menu
Great service and great food!
Worst service I've had in years, wait times were massive. Only go if you have a lot if time to burn, the food is pretty good.
Meals to expensive for what you get
The soup and bread were good.
Great service. Waitress was always checking with us to see if everything was ok and if we needed anything. There was never a lack of food at our table. When asked for refills (all you can eat items) she was prompt to get it to us. Left feeling good and satisfied with the evening and of course full lol.
Food was delicious and service was great
We love coming here for the awesome food and our server Jess was great!!
We went for a birthday supper and made reservations for a large group. The restaurant was all ready for us and the server we received was absolutely amazing. Her name was Courtney. The food was plentiful and hot and quickly at our table. We had four children and they were given coloring pages and crayons. We will definantly be making a return trip.
The food is good but yestrday had a very terrible experience there.. i had to wait 45 mintues for 3 sides (fries, loaf of bread and soup) that should have taken 10 minutes to just wrap up, when i went in it wasn't busy but i had to wait 10 minutes at the take out counter before someone even looked at me while employees walked right past. I was on a time crunch and the food took another 10-20 minutes to be put on the counter they also spelled my name wrong. Very good food but the service is very slow for not being busy they need to step up their game!????
Great place, cool staff, just like mama used to make.
The fettuccine alfredo is simply delicious.
They have a nice thin crust gluten free pizza
The food was pretty good, standard ESM fare and portion size was decent. The service was better than I remember it being in the past. I'd go back.
Very Slow service! Dont give enough sauce on pastas. Have to ask for more to even have pasta covered. Seems that there portion sizes have shrunk.
Picked up takeout and was totally impressed. Fantastic! Ready on time.
Excellent food good servic
patio chairs are small, but the experience was great!
Service was on the spot. Food has amazing flavor! Will definitely go again when in Cranbrook .
After years of eating at East Side Mario's , I was very disappointed with the food. Coming in from Toronto we stopped at East Side in Cornwall and I ordered my favourite meal. Hell chicken kitchen. The price was not worth what I got , 2 very small chicken breast over cooked, 6 to 7 over cooked potato pieces, 3 very small mushrooms and very cold vegetables. If they kept this I will forfeit going to East Side Mario's.
Good tasting Italian restaurant. That's all there is otherwise. It's way too American and kinda moves away from the Italian it's supposed to be.
Great service . Fast and freindly staff
Awesome staff.
Nothing overly impressive nor disappointing. Good, not great, food, reasonable, but not cheap prices.
Good food and polite staff
The food was alright, but the service wasn't really great there. Nothing special.
Food was tasty service was okay
Great place great food, family friendly.
All what I can say is did really was amazing an the food was out of this world an the best best Service ever would highly highly recommend it an for sore me an my family loved everything we will back
Came on a Saturday afternoon and it was very quiet, which was nice. Food choices are typical for an American chain restaurant- everything lacking veggies and heavily salted. I have a complicated allergy situation and I was only able to eat dry green salad because everything is prepped ahead and can't be altered, however I went in expecting that so I wasn't disappointed. Everyone else enjoyed their meal. The bottomless salad or soup option is nice, and is included with most entrees. Creativity of drink selection is excellent, and there's way more beers on tap than I can even remember. Kids menu had good selection which was pleasantly surprising and kids can opt in for the soup/salad starter as well.
Spiraling downhill. Actually sent my meal back it was so bad. The is no pride in what they serve here.
Good food and good service
Family friendly, good hot food
Food and service is excellent
Love it ...good atmosphere with great service. Knowledgeable, upbeat and energetic. Great food overall. Love the bread. Love the spinach n artichoke dip...the best part is price! I never feel like i go out n spend a lot. Love it. Good work !
Good food way better price in Ontario vs new Brunswick
Always delicious food, great service and fun and friendly atmosphere! ????
Delicious food and very friendly
Free salad and breadsticks, pasta was great and staff was FANTASTIC ????
Group of 10 people, one of our party had cold pasta. The plate was sent back... and she never got it back. After 30 minutes our friend finally got her plate. They asked to pay the full bill even after our waitress (who was great) asked the manager. Offering the meal would have been a minimum. Good food, good waitress, bad management.
The food was absolutely terrible. 3 out of 4 were very unsatisfied.
Tried to charge us for child pop refills.
(Translated) Hello service (Original) Bonjour service
Overall the server was great but the food was not. We arrived around 530 and had a pretty good 15 minute wait. Food was cold when it came out but my wife's was hot so mine probably sat around while they were cooking hers they offered to get new stuff made but I didn't want to wait so I asked for and got spaghetti instead. Staff was very friendly and apologized many times for my food. I asked them to refill my coffee but it was forgotten. They left the chicken parm on the check instead of the spaghetti which there was a $5 difference.
Ate most of it before posting the picture...absolutely amazing food...without a doubt...wine was another level...over all it was a great experience...
Service was ok I guess but the serving size was absolutely aweful. For the price that the dishes are they shouldn't be serving such small portions.
My last time there left a lot to be desired. Was not told I was not buying the 'lunch' size for supper and ended up paying double even though menu said 12 dollars and not almost 30! When I brought it up was only told that I had bought the 'lunch' one very matter of fact. Will be awhile before I go back. Especially with an almost half hour wait before seating.
Good food. Good service. Nice atmosphere.
Good deals...good quality. ...great service
(Translated) The food is good and in abundance. The service a little "erratic" (it lacks the bread, the 2 children served at 5 min intervals while they eat the same thing and that the adults are served), but still correct. It is …
Food was good service was fast. BUT I was sitting in full view of the kitchen spent most of my meal watching the 2 male staff eating products while they made meals. Also seen 1 male staff member emptying what looked like pasta into another container and use his bare hands to wring it out then in turn wipe them all over his work shirt the same employee that was just eating with the same hands this was my first time there and will be my last October 18 2019
Usually swift food orders. Generic, but always a good sell if you need somewhere to go.
Friendly, food was nice and fresh, the server was a 10, super personality.... fun visit in from Montreal...
awesome food and good prices
Frendly service, good food, quick service. Clean washroom!
Great Appies, pasta and delicious pies ????. A bit noisy!
Loved the spaghetti and meatballs.....delicious!
Take out
Very bad experience. Very expensive for what you get.