You will see all the reviews of real people like you who are consuming the products and services of Boston Pizza (Catering) in Cornwall (Canada).
Nowadays the business has a score of 4 stars over 5 and that score has been calculated on 127 reviews.
You must have seen that its rating is really high, and it is based on a very high number of scores, so we may say that the score is very reliable. If people have bothered to give their feddback when they are happy, is that it works.
You know that we do not usually stop to write opinions when they are good and we usually do it only if we have had a problem or issue...
This Catering corresponds to the category of Pizza restaurant.
Good food, and friendly staff
Good service, friendly staff, Would have been 5 stars but the drinks we got did not taste very good. We never said anything as it was so close to closing but that's my only complaint
The Nicest, most personal ladies that work there, from the brunette hostess to the waitress that's only been there a yr, so nice, attentive & fun to talk to!
Food was just ok for me haven't gone back
Good late night dinner
Food was good but the service was not
Usually food is decent but this time it was horrible took over 20 minutes just to get water our order was wrong when we finally receive it and it was also cold inedible the table beside us that came in 15 minutes after us ate and was paying there bill before we even got out Luke warm food .... Won't be going here for a while
Typical to what you would expect from franchise. Service was a bit slow considering how empty it was but may have been due to it being a statutory holiday. Food was good, staff were polite. Prices were typical of Boston Pizza franchise.
Its Boston pizza, what could go wrong? Good food, good service and atmosphere.
Yummy!!
Great service and equally amazing food. On Fridays and Saturdays they have a resident magician working Tableside magic from 6-8 pm
(Translated) ee (Original) ee
Everything you would expect from a BPs
Infested with fruit flys will not be back
The service was good but the food was not. We usually enjoy BPs but not this one.
Deadly wings, delicious local beer
Nice place the"pub" side great wonderful service and drinks, little work needs to be done done on their dishes though.
Service good ...food quality okay but too expensive
Great pizza. Great service.
This place serves nothing but the best microwave dinners money can buy.
Had great service. The food was great and all the staff and other customers were friendly. Thanks for being open late also!
Great food and service
Nice place, tvs everywhere, you can ask for any sports channel if you d like, food quality is very good
Not usually a big fan of boston pizza but we went for pasta tuesday. The service was excellent and very fast. We were pleasantly surprised
This is probably the worst-run restaurant I (or any of my colleagues) have ever been to. We were staying in Cranbrook for work for two weeks and decided to try Boston Pizza. Well... not only were they severely understaffed (thus we had to wait forever for everything as well as wander around the restaurant initially to find someone to seat us), but they messed up our initial order. I ordered chicken with my order and there was none that came with my meal. But because of the sauces and mushrooms, it was difficult to tell. No one could tell if there was chicken in it, so we asked our waitress - she said yes. After I finished the meal, she confessed that there was no actual chicken, she'd forgotten. She never apologized or anything. Then, she took two coca-cola orders off our bill, when I asked for my meal to be taken off instead because I didn't get what I ordered, she said she couldn't because I'd eaten the whole thing. What a joke! So I filed a complaint, and the owner offered a coupon in return. So we decided to try BP again, we got a good waitress. Except... it turned out the owner had never actually sent the coupon (she said she had). But our waitress was able to make it work so we were ok. So, in a rush, for a 3rd time we ordered delivery (our fault, right?) Except... they AGAIN FORGOT TO ADD CHICKEN!!! Not to mention, they only gave us two sets of cutlery for 4 people. Suffice to say, STAY AWAY FROM THIS TERRIBLY RUN RESTAURANT!
Place was busy. Friendly service. Ashley was able to help me navigate the menu, as I have a food allergy.
Good atmosphere and clean. The place has a trendy updated decor. Servers was professional and well kept in uniform. The pub side is a bit noisier butvwithout children. The restaurant side has booth and tables but good privacy. The food is good but portions per $ isn't great. The sante fe chicken is fine but I miss the chicken Alfredo Stromboli and even the perogi Stromboli.
Pizzas are to die for
Fog came out fast and hot, like the servers. ;)
Really good food, very polite waitresses, I will visit again for sure.
Excellent restaurant, super staff and great food.
Super friendly staff.. thx Pyper and Rae.
I have never had hot caeser salad with a meal like I had tonight
Did a split pizza and delivery was faster than any delivery service we have made while on our travels. The split order was made wrong however, when calling back they re-made the pizza in a individual size and it was wonderful! They even delivered the re-made pizza as well. Tasted very well and original crust was awesome. I would order again for sure.
Good place to visit for lunch. Servers are pleasant to talk to, and they where very attentive to getting you drink refills!
Handy with a place close by to park a semi.
Meal type
So the dining area was full ok I get that and there is a 45 min wait great. But I can't get takeaway for at least an hour well come on I am a single diner and that is just wrong even on a Saturday.
Great Pizza..Super Friendly Staff!????
Waitress was beyond excellent... but the host didnt know what he was doing. Nine people waiting to be seated, lots of empty tables, and he was totally flustered. He went and hid in the back somewhere. Many walked out but I seated myself.
Good ass vegetarian pizza
Its a Boston pizza , when I'm on the road its a good go to for a meal and drink. Across Canada there very very consistent which help a lot when in a new town.
Ordered food for delivery, and we are going on to two hours now and no food yet!! Probably cold by now! That is absurd!!
It was great
Great staff and fabulous food
Boston pizza is a very good restaurant and its kept very clean and the staff is always fast to help the customers and to refill there drinks or whatever the customers need..The prices at first I thought were a little high but after I got our food I was very satisfied and very happy because you actually get a good quantity of food. The only thing I didn't like was our server pretty much said that we had to give a tip now I do always give a tip but to me I think it should be up to the customer because what if it's a elderly person or someone that barely has any money and desires to take there better half out for a nice night out for a nice supper etc and forced to pay extra for a tip. That's just my opinion tho but other then that it's a very nice place to go and have some pizza etc
Boston Pizza food was good, the service was great, very convenient when you xmas shopping and in a rush.
Good customer service.
Food can be good. Seems to be inconsistent though. Service is good.
Excellent food ..superb service...love the place ..
Great service, great prices. Beautiful decor that adds to special occasions. Usually don't order desert but did the last time. The Apple Blossom desert was attractively presented and well worth the extra cost.
Kids favorite place to go and I like it too...prices keep creeping up though
It was a nice experience as I visited during the lunch time.Food was worth paid.Recommend ta all who want to enjoy weekends or some get togethers.They pay attention to good customer service
Bad service! Food tasted like cardboard. Took forever for the waitress to ask us if we needed anything. Very disappointed in the service and quality of food served here. Maybe consider hiring a new chef and taking on a few more service people.
Great food and service. Always enjoy a meal here.
Great until kids came into bar side. As an adult I do not like going to a lounge or bar where children are allowed. Isn't the age 18 and over?
Kind staff. Food came on a timely manner and was delicious ✌????
The foods REALLY good but also super expensive :/
Great place to eat
The soup of the day was good.
great food lots of it
Me and my buddy went in to watch a hockey game at the bar. Service was nice. Drinks were fresh. However the one girl did mess up my order twice. But otherwise it was really quite tastful and a pleasent place to watch the game
It was very good, great that it is open again. Can't wait for things to get back to normal.
Done ordering from Boston pizza..lasagna is nothing but noodles and sauce No meat and only half full, forget about cheese on top gone downhill very Bad and the same for a lot of other dishes for take out.
Excellent food a bit pricey
Had the grilled chicken bowl. It was great. Service was great as well.
Great place
Location
We had a really great waitress! Everyone was so polite and made sure we always had what we needed.
Food is ok, staff is kind but wait is a bit long once you order
Not the best BP I've been to...
The food was okay, nothing terribly special given the price. Service was above par, and atmosphere was good. It does get noisy in the pub side even when it isn't very full. It is our of the better chain restaurants in the area.
Loved the soup! Servers so pleasant!
We had an issue with the wings here, the manager Chris was very friendly and took care of it for us.
Good beer, pizza, and veggie burger. Pasta Alfredo was sub-par. Good wait staff. Pleasant experience.
Lots of appys like cactus cut potatoes & great pasta
Great food for the whole family,
Pasta Tuesdays
Took us forever to be noticed even though we were a table of 8. Extremely slow service continued
Can't wait till I'm back in Dawson
Chain restaurant experience. Service was a little slow.
Excellent service & excellent food....as usual!
They got rid of the pizza burger. It was the only good thing on their menu.
I couldn't rate a pizza place under 5 stars!
Good food
Jelly gravy.
Turned away my wife and daughter for lunch. Discriminating.
Excellent food
Good food and great drinks!
It was good. Service was great.
I popped in after the lunch rush. Service was slow, even though the place was virtually empty. I ordered what I consider to be expensive wings, and got the lowest grade, anorexic appendages ever. The two flavors I ordered tasted largely the same - honey garlic and Thai something. A few wings into the meal, I found a very long blonde hair snaking it's way through my fare. The bartender disappeared for quite awhile. I ended up walking into the kitchen looking for the boss. They nullified my bill, and I walked out. I was there for an hour and a half.
Great service and great food
Always a good time at Boston Pizza.
I enjoyed this location. Food is great and servicealways is good
Chicken and mushrooms Fettuccine excellent. Service on Saturday afternoon near 5 very good. Wine list could be larger but what they have is good quality.
Ordered a thin crust pepperoni pizza with addition of mushrooms. Pizza was overdone (badly so) pepperoni was so thin it was transparent, could not tell if there were mushroom added as they was a few specks that may have been mushrooms . There was about 1 1/2" of crust showing with no sauce or cheese and overall the topping was quite thin ... Very little cheese evident. Were we disappointed yes very much so. Would we go again to BP Cranbrook ... Never.
Slow slow slow service. Pizza and kids meal came out a little warmer than cold.
The service was excellent. First of all out of Coors Light draught....waited for new keg. Ordered Chick wings. Served with dry carrots and dirt on the celery sticks...paid for beer and walked out.
Arguably the most overpriced restaurant in Cranbrook for the quality of food they serve. Also one of the most popular. ????????♂️
I had a great time at Boston Pizza when I had a friend date and I go there for supper. The food was great and the service was professional but friendly as well.
Excellent service, the food was great and was out quickly. What lacks in a view was a very comfy setting for eating and a very nice sports bar separate from main eating area. Would recommend.
Went in on the evening of sept 11 to treat my wife to our anniversary dinner. After about five minutes a guy (maybe the manager, not sure, he never introduced himself) came to tell us it would be a bit of a wait. I asked how long of a wait ? Before I finished asking this question a waitress came and said something to him and he turned and left us standing there. Well that was a bit rude I thought, but we sat and waited for him, or anyone, to seat us or at least tell us how long it would be. A waiter came and helped some customers with takeout orders, but never addressed us sitting there. Two other couples came in, were never addressed and gave up and left. After about 20 minutes, we gave up and went to Mr Mikes, where we were warmly welcomed, promptly seated and had a nice meal.
What a waste of money! Both our meals were not good. We were looking forward to a nice meal and we sure didn’t get it here! The waitress was nice. Three people in the kitchen had no masks on, they did check our ID at the door at least. Go to the ABC restaurant or Mr Mikes and don’t waste your money here!
Great place. The food was amazing and came out in a short time, the staff was friendly great resturant!
Not bad, not much to choose from in the area.
(Translated) Good food (Original) Bonne nourriture
Jessica and Kaitlin were great bartenders and hostesses. Food was great.
Good nachos, staff were friendly. Would definitely come here again.
Good experience lots of social distancing.
Our favorite sports bar hangout! Kids birthdays too who knew :)
One of the best BPs I've ever been to. Dawson Creek BC. Bartender was top notch last night at dinner.
Great service with yummy food for a quick lunch. Thanks so much
Excellent service, very quick and the food was hot and delicious. I had a very attentive server, I'll go here again.
This was a friendly prompt eating experience with a good Buffalo Meatball and spaghetti, good for another visit
Frustrating: given wrong information on how long it would be for a take out order to be ready to pick up-much longer than they said. Then the order was incorrect so another wait & the mgr was extremely rude when I wasn't happy about it. Also very expensive-a basic ham & pineapple medium pizza over $28. I will not waste money at BP Cranbrook again. Tried to give No Star but couldn't.
Terrible. Ordered online food was late. I only ordered beed dip with fries and gravy. Didn't get the 'au jus' for the sandwhich and didnt get gravy for fries... its not like there was a whole bunch of stuff on the list. So not really sure why they couldn't get 1 order for 1 person right?
Ate here while on a business trip by myself. Restaurant was clean. I had the medium, breaded wings and the bbq pizza. Food was good. It's typical Boston Pizza food. No complaints. The best part of my visit was the service though. The waitress that served me was wonderful. She always had a smile, replaced my drink multiple times with no wait, brought my food out in a reasonable time frame, and was very attentive (without being overbearing). While paying my bill, she mentioned that it was her first shift ever. Next time I'm in town, I'll be coming back.
Celebrated my daughters birthday. The staff was great about singing Happy Birthday Food was delicious.
Awesome food I havnt been there in a long time
The service is not good and the food is barely ok - the table was sticky - I will not be going back
Good food and quick service
Good staff. Not super fast service, but good food
Great Food! BP' is safe bet.
Waited for a server to come to our table after being seated by the hostess. Waited and one never came. Every time I have been here I've been disappointed by the food, the service or both.
Good
As always, the food was amazing and the service was fast and friendly!
Water tasted like sewage and our pizza came out under cooked and when we asked them to cook it longer, we were informed that that was not possible and the pizza would still be the same. We have had this pizza numerous times at different locations and it was cooked perfect every time.
Good food but pricey for portion size.
Food was great, service was great and the cancuks won! Great family dinner place
Our server was excellent. Right there with all our needs.
Great food, fantastic service. Kirsten is one of our favorite servers. Thanks for that!
the most expensive pizza I ever had
(Translated) Tasty clean very nice staff. (Original) Lecker sauber sehr nettes Personal.
Just to be clear, know on good authority that any issues posted here are from previous management. Travel to Cranny often for work and the service is top notch and BP's Bacon Double Cheeseburger Pizza and Coors Light on tap is as good as any restaurant around. Enjoy anytime!
Unfortunately, one of the best patios in town, right by the highway...
Took my wife here for our night out !! Wife enjoyed her food but the burger I ordered I couldn't eat it, it was either over cooked or warmed up in the microwave cause most of it was rock solid ????
We love to go to this Boston pizza when we’re in cranbrook. We really enjoyed our food and exceptional service from kalee. What a wonderful and hard working waitress. We will be back for sure
We had a great meal tonight at BP. Our waitress Rebecca was very kind and helpful, especially with our diet concerns. Thanks for making my birthday dinner special.
Hit or miss service here. Some days they do okay other days they are surly and sometimes the food arrives cold. Other days the food arrives in a reasonable time. The atmosphere is always loud whether it's full of people or not because they are always blasting the tvs. Not a relaxing environment and the servers could take some serious lessons in manners.
Erika was a little salty waitress
Good food
Delicious food and the staff was very friendly and efficient! Absolutely the best!!
Not great. Waiter was lost in thought. Couldn't bring me a cold beer then brought my food colder than hot.
Nice place and friendly staff. Just like all of Cranbrook.
Our server Richelle was very personable and provided excellent service!
Love it good food! Good people! Awesome atmosphere
Called with order 20 minutes they say. Went to pickup 25 minutes later..can't find your order they say. I will put in order for you they say..okay. 40 minutes later still waiting
Excellent service and food was excellent, keep up the good work guys ???? ????
It makes a nice treat once in awhile but an expensive choice.
Service was a bit slow, and the server told the person I asked for the birthday dessert as a surprise prior to bringing it out. So it ruined it. My friends 4yr old wanted to surprise his mom so bad with a birthday cake, he was upset it was spoiled. I was contacted by the manager of BP and the appology was so welcomed, my 3 stars is now a five. No one is perfect but making an effort to rectify is 5 stars!
Great place to eat
Great customer service with lots of space for social distancing. Good food selection because they still make all their full menu items even when they offer you a reduced menu at this time.
The service was fast food was okay
Consistently great food, and outstanding service from the staff - especially Jeanette!
Taylor did a great job looking after us
Ordered a family meal bundle, large pizza, wings, Cesar salad and a cheese bread, all priced fair and delicious! Curbside pickup was easy! Great job guys.
Very noisy. The waitress was friendly. A group of people were very loud and obnoxious. Using foul language. No disregard for anyone. I will never go to this place again.
Awesome won a cooler
Waited there one day while there was a spill on the highway between Dawson and FSJ. The people were nice and the food was good. Thanks.
Excellent service and great food.
It's a Boston Pizza. Expect the same as any other Boston Pizza you have ever visited in your life.
Great Service
Don't eat too long here if you are American as the border patrol on the way back will be suspicious
I love it. It's always not very busy and usually quiet people are very kind and genuine food is awesome
Dine in
First I walked out of a place. Got one drink and 20 min later no one came ask for my order or if need another drink. Guess all servers needed to take their 15-20 min smoke break. Looked for one but no one anywhere. Got better service at A&W down the street. Not coming back. Pathetic service
Great place for any occasion. Friendly , fast service. Good food with good size portions. Asks Bubs for another opinion!
Food was above average. Service was great! A wee bit on the pricy side but what isn't these days. Decent proportions "almost" fringing on a tad too much, kinda makes the prices feel more reasonable.
Prices at Boston Pizza are high but the food was good.
Service was good, food was not great
Always a warm friendly place to stop when traveling. Food is great
Great food, service & prices. What I liked best is that they were able to accommodate me with my celiac disease. They have a gluten-free menu & they assured me all the food is cooked separately if someone has an allergy.
Always a good place for a bite or a sip.
Great pizza, fun staff, and good service although stretched a bit thin at times
Great food and great service
Great food as always at BP!
Sharon is absolutely amazing. She made our experience wonderful and we would happily come back again because of her.
Friendly-good food. Good service.
Group of 6 went here on Dec 8th. Sat down, waitress looked stressed out. Girl who was taking the drinks would start to walk away before you finished your sentence. As we sat there, we realized after about 30 minutes in we should probably check our food. After about 10 minutes of waiting after we had to ask her, she finally came back and said there was a glitch and our order didn't make it to the kitchen. No problem, we were patiently waiting another 20 minutes. 5 out of 6 got their food at one time, leaving one person eating approx. 10 minutes after the food arrived. No compensation offered when asked. Worst service I've ever had at a BP.
Fantastic food.
Good food but pricey
One of the best Pizza ???? i've ever had ????????
Always awesome. I forgot how amazing the Brute was. Wife orders it all the time, but I decided to this time, and I forgot exactly what I was missing. Layers or pepperoni, and ham, loads of sauce on a nice soft bun with pizza cheese. They gave me a sizable amount of meat sauce to boot.
The food was consistent but our service was not impressive. The girl forgot our appie and was too focused on her boyfriend at the bar then tending to our table. Considering the lounge was empty better service should have been provided
Friendly staff very great food
Sat in the lounge and visited while enjoying a late supper. Service was good despite it being quite busy. Food was typical of most Boston Pizza fare...cheesy and flavorful.
Wait staff is always friendly and and very helpful. Always a great option for a full meal or a quick bite to eat during a lunch break. Always quick service too. Will always go back.
They need more burgers to pick from or a build a burger on the menu
Visiting for the day. Watch the hokey game and having good food.
Ordered 2 dinner options which were delicious, recieved our desert pizza which arrived, rock hard and dry. Like it had been sitting out for the whole day. As this is a pizza place I'm pretty disappointed.
great food great service. Josh is a top notch waiter there.
Great place love the new location
To expensive, poor service.
Good food, friendly staff
Service was good Food ok
Good kitchen friendly service
Good service
Very good, the one time I hated my food I was compensated fairly. Thank you, BP!
Good pizza, pretty busy
Great food, great service, great company
We had a great time at this Boston pizza I really enjoyed the shrimp tacos and highly recommend
I agree with the previous comment the bartender was quite the looker if you want good pizza and eye candy this is the place
Eaten here 5 times and every time I have found it extremely expensive. The servers are "spunky" but kind of spread out and the noise from the kitchen is always a nuisance. Did I mention it's expensive? For pizza. Pasta, and the portions are adequate but expensive. Franchise Factory Food. Gets and F from me.
Typical BP.
If you want a good beef dip order their beef dip awesome beef dip and have their chippers their cactus fries really good every time I go there that's what I always have
Busy restaurant. Patio was closed in spite of the weather bring nice. Food is good although very typical of this food chain. Nice wine selection. Limited vegetarian options.
Sitting here now, enjoying a drink, cause the waitress is a bone head, and what a disappointing restaurant. Signed... Still hungry. PS... Our table was dirty too
Good service
Friendly staff
Most people I've talked to in town gave it poor reviews but I figured I'd give it a try anyway. Should have listened to everyone....they were right. Figured out the reason everyone gets domino's in this town instead.
this made me laugh
Entrees should be out Right away not just before main meal comes out
I'm not normally negative when I write reviews, but unfortunately there was little to enjoy on our visit to Boston Pizza. We haven't been in a while and wanted to try some of their appetizers. We tried the Thai Bites and the Cactus cut nachos. The Thai bites were tasty but that was about the extent of what was good. The Cactus Cut Nachos were very disappointing. About half the size of what you see on the commercials and at best they were warm. Considering the cheese hardly melted and the portion size for the price there was little to like. The Spicy Perogy pizza is one of our favorites and again BP let us down. The pizza was cold as the cheese didn't melt and the spicy kick was no longer there. Sadly this will probably be our last visit to BP.
How can this restaurant stay in business? waited over 15 mins for a server no one came, server helped other tables and just looked at use so we left will not be back.
The food is good
Decided to order in after work, bourbon chicken pizza and a chicken mushroom fettuccine. The pasts was dry and tasteless even with getting extra cheese bakes on. Pizza wasnt that great either. Tried it both hot that night and next day for lunch hoping it would get better. The quality is definately not like other boston pizza locations.
Although prices have creeped up, you still get decent good food here, not excellent but never bad.
It's great that they've bought back some of the old favourites
Great as always
Good sports bar food and good separated area for families
Great food and service! This is one of our favourite places to eat out as a family, large or small ????.
Too much noise
Server was welcoming and nice I got refills right when I asked food came quick I am very satisfied with my stay.
Great food. Wicked service.
Great food, great service. Very clean. Family sitting or lounge
The food was very good but the waitress was not interested in our table at all. She was too busy chatting up her friends. I was extremely shocked when she said that she worked here for three years. Low expectations for the staff.
A nice place to stop for good pizza and pasta, the food is good not fantastic the price is good. Staff were very nice and helpful. the restaurant was clean and cheery. We enjoyed our visit and would definitely come back. Always a great place if you have kids. The cactus chips are nice and just the right amount of spice.
Gluten free options are always good and fresh
Great fast service and food as always. Our go to date night spot
Great service.
Excellent food and awesome service
10/10 would recommend. I'm sooooo impressed with the new menu options! :) I shared a veggie pizza with their new VEGAN cheese and it was soooo good! For my meal I ordered the VEGAN power bowl and WOW it was so delicious and healthy!! Boston Pizza is NOW by far the most vegan friendly option in Fort Frances! I'd highly recommend if you're vegan or not ! :D Sorry no pics too excited to eat.
Don’t bother placing a delivery order from this place.. Made a phone call for a delivery order at 7:40 on a Sunday night for two items , both being appetizers. Was told that it would be around an hour wait, which I was fine with. Called back at 9:00 wondering where the food was , to be told it was on the way , *note* I live 3 minutes away from Boston Pizza. Waited till 9:40, still haven’t seen the food, called back again to be told by the manager that they never wrote my address down and they would take off money and send it out asap. Finally 10:10 comes around, two and a half hours after making the initial call, to get only a measly $4 off the order total, and on top of that after the whole wait the whole order was incorrect. Nice job BP ????????
Awesome! Yummy food
In town with my dad and a few other guys for a fishing trip. Looking for a place to grab a bite to eat proved to be tough on a Friday so 3 stars for getting us in but the wait time was suuuuuuuper long. 3 of us ordered wings and it took easily at least 45 minutes for them to come out. They were really good but way to long of a wait.
Service was poor. Food was over priced for what was served. Went to meet people for a birthday. Probably will not go again.
The service was great and the food was sooo good
Good food and excellent wait staff. Follows Covid-19 protocols.
Great local establishment. Staff are friendly and personable and the food is always consistently great! Local owner is really invested in the community, overall fantastic BP. One of the best out there!
Food is always consistent, service is normal. Great place to watch a game in the bar side or hang out with the whole family on the restaurant side.
Great service. Food is good. Nice restaurant overall
It was good!
Good food
Food was good, slow service do to not enough staff.
Very good Boston Pizza location. Friendly servers.
A little expensive but good. Large pizza half salad and 2 beers 80 bucks after 20 % tip
BBQ Chicken pizza . . Enough said
This is not a typical Boston Pizza restaurant layout. It seems a lot more like a typical small town family restaurant. Quieter, disconnected from the lounge. Excellent service and delicious food also as would be expected at any Boston Pizza.
Very disappointed, good service, my wife had a pecan salad was enjoying it tell she bit down on a piece of glass we wont be going back. good by Boston pizza item was taken off bill no apologies from the kitchen tho
Stopped here, midweek, with a fairly busy place. Our order was completely messed up. Our son's pizza came without the pepperoni, and in trying to fix it they just put couple of slices of pepperoni on top. Food was cold. My wife's beverage came with a hair on it. Pasta was over cooked. Manager went by our table, and she completely ignored our call! I guess it looks a good spot to stop by in the way, and that's why it is busy! But otherwise, it is the worse BP we've ever been!
Great pizza awesome service
Our server was fantastic. Young slim 20 or so years. Attentive. Not pushy.
Well I was at dinner I seen a manager by the name of Amanda belittle one of the other employees. I found this very distasteful and unacceptable work place behaviour creating a hostile and uncomfortable environment
It doesn't taste so good..it doesn't look like Boston pizza
Good food, friendly staff!
Always good service and good food
I stopped going here since they change their menu. (Fun Fact)- The vice president of Boston Pizza used to be the vice president of Playstation until he was fired for breaching contract.
Great service good food
Super good food and awesome service!
Ordered take out from Boston Pizza tonight. It showed up late, not a problem. The pasta we ordered was cold, and they forgot our pizza. When the delivery driver finallt brought our pizza, it too was cold.
Had some food. It was good.
Great
Just remodeled and it's very nice. Many options on the menu and great service.
Tasty; good for sports and stuff.
Great food and portions. Healthy atmosphere. Served with many smiles.
Slow service and took too long to bring meal .
Food was not bad but the soft drinks tasted bad
Pricey for a small meal
Pizza not cooked.
Great place for food n friendly staff ????
Ordered a pizza for delivery.. Bacon double cheeseburger. Delivery guy was awesome.. pizza tasted like absolute garbage.. hardly had any toppings and the beef was almost burned. Not impressed!
Family friendly. Very young staff.
Great food, great service. Recommend.
Great service. Newly wed server was very personable, fast, and knew her craft beer. Very positive even while she was doing the extra Covid cleaning.
Delicious
One would think that a restaurant of that name would normally be quite good, and normally, it is. I have been to multiple BPs where the service and food were excellent but this particular location has not impressed me. The prices were considerably high for food that wasn't anything special. The portion sizes are just normal as well. The only saving grace for my experience was the service, which was friendly and professional. I recently ordered a portion of wings and a drink. The wings were poorly coated and quite greasy. The decor looked less then appetizing as well (the celery was browning and the lettuce bed was completely wilted. The price tag that came with this plate was excessively high comparatively. I have been hearing about similar experiences from friends. This being said, I may try this place one more time in the future just in case my experience was a fluke, but if i'm not satisfied again, I will be dropping my rating to one star. Update: I did try this restaurant again and this time the food was adequate, the service was good. The price is still excessive and the ambiance was nothing out of the ordinary.
Excellent service... great food!
My 24 wing order was short 4 wings. Then when I brought it up rather than send more or even apologize I was made to feel as if I was full of it. The first woman I talked to told me another order on the way. Then get called back by another woman who is questioning me. Like sorry but I dont need to be interrogated over my food order. I told her you know what just keep it and I won't order agian. And she said great and hung up. Real professional. Not only has this experience tainted bp for me at this location. I dont feel like I wanna go there anymore all together .
Good service and food. Love the pasta and steak sandwich. Some of the benches need some recovering.
Great food, staff and the owners are awesome.
Great service and great food!
Look at the happy guy.
Waited 8 minutes while the bartending lady walked back and forth ignoring me. Then she proceeded to be very rude. Definitely a Boston pizza experience.
Small and a bit cramped but great service, always clean, and lots of windows. The location is super convienent and right off the Alaska hwy. Lots of eide parking to accomodate bigger vehicles, trailers, and bulky work trucks.
Boi great place Amazing food Took a while to get a server but that ok Love the wings with ranch dressing amazing stuff eh Check it out
Service was good. Great food and drinks.
Really expensive!???? good food!
It's Boston Pizza. Frozen microwave food. Pretty okay though if you're just hungry for slightly bland food and don't mind paying a bit.
I've been here many times over the years, and it's always excellent service. On the rare occasion that something does go wrong, they more than make up for it.
Waited 15 minutes & waiting staff never even looked at us, let alone took our drink orders. Not like it was busy - just 3 other tables for the two of them, and the table that came in after us was served right away. In the end, the meal was great... at East Side Mario's across the street. Go there instead, like we did. Fast, friendly, competent service - and she WAS busy! - good value, good food... and we made it to our movie on time in spite of time wasted at Boston Pizza! Seriously BP, I've been going to you guys for years, but I've had progressively worsening service & food at multiple locations in AB & BC the last couple of years, and this is it for me. Get your act together before you lose the rest of your customers, too.
Good food! Nice to have this establishment in town. We were slightly disappointed that there was no local beers (Kenora&Tbay) on tap. As our visit was to sample the area craft beers, we were disappointed that server didnt have clear knowledge of beer offerings. However manament was quick to address our concerns, turns out they do have a good selection of canned craft beer.
Staff are hit or miss on friendliness. Did enjoy my food though. Was a great place to meet up with family I hadn’t seen in a while.
Excellent service in lounge. Great on a hot day. Beer glass will have ice on outside
I've had to send food back a couple of times because it was either too stingy or its been cooked improperly. However, the staff have always handled it professionally and given discounts when necessary.
????????????"Great Service & Food looks Great. Nice atmosphere here in the Sports Bar. Well deserved for myself today. Thx Boston Pizza for my relaxing meal and time out today.????????????????????
They have dedicated staff integrated included and in hot day they have cold draft I mean sud draft
No one likes dinning alone when working out of town...Well come here for a few drinks at dinner and watch the game!! My bet is by the end of the first period you are done eating, and know a few people around you.
Great food!
Amazing staff so friendly !! Amazing food as well ! Always a good night with BP
Our waiter was fantastic. I was having some difficulty with the size of the meal and he was very accommodating. The food was fresh and I was happy.????
Food is good wait time reasonable
Great service...great food...and wonderful cold draft local beer. Everyone was nice. Loved this place chain or not it was a very good dinner and quick service.
my kids favorite! (I like it too!)
Food is pretty good, prices slightly worse, and service worse yet. Not too bad though
Food is ok, getting expensive. Service was good but not great. Young servers!
Good food.
took them a long time to get our food out to us and there wasn't hardly anyone there.. it was good though. vegetarian options
I would only choose to go to Boston pizza if I could not make my own food and there was nothing better to find.
Had the lasagna. The lemonade was great.
Lovely servers, food at times can get done fairly quickly and is good. Food is slightly better in the restaurant rather than through delivery (other than pizza that's always good either way).
I felt the staff that served us was too pushy and not friendly as compared to most of the other B.P's I have been to.
Consistently good.
Try the pizza flight! Great service and food
Good service but expensive. Almost 7$ a shot. Food came a little slow but it was very tasty. I suggest trying the Thai chicken bites they are to die for.
Had a wonderful visit to Boston Pizza last night. The staff was amazing and friendly and food was delicious!
Nice place ...friendly staff! And the pizza we had was unbelievable!
BBQ chicken pizza was so good. ????
Found sand in my seafood pasta
Food is consistent and staff is very fun and friendly. Owner Dale is always happy to help if you see him walking around also.
I know that my expectations shouldn't be high for a chain resturant....but they need to train their front end staff a wee bit better, food is mediocre
Food and service were very good
Place is nice and the pizza is very good :)
The service was slow but they were friendly.
Great menu
Awesome burgers !
Very good service and the waitresses was really good. I recommend this place to other people
Found two long hairs in my burger and my fries were cold and old and my chicken bites were soggy and mushy. Don't waste ur money here !!!
Good food and service
Always great food and atmosphere, servers are always top notch, eat here quite regularly when we come to town.
Great atmosphere
Good food and service we had lunch . Windows and blinds where were sitting could of been cleaner it was a bit gross .
I’ve been a loyal customer for years and have had generally a really good experience but today not only did they get my order wrong when I ordered it over the phone, delivered one right one wrong, but when they sent the proper order they threw the pizza into the box so when it got delivered to me all the toppings had slide off on the pizza, a complete joke....
BP can do way better. When the steak is charred, try to own the problem rather than try to send it to the table like that. This happened to us twice today. Really not good. Free desserts do not compensate for a spoiled dinner. Get your act together!!
A pretty normal Boston Pizza. Service was good, food was normal. About what you'd expect!
Your typical Boston Pizza.
Good food!
Just ordered take-out. Good food, friendly service. Even after the restaurant side was closing. ( bar was open until midnight) Highly recomend any time of day! One of the few places open after 9:00pm!
2nd draft was flat. Where do those bubbles go?BP has a difficult time maintaining their draft lines.
We love BP in Dawson Creek. Great food, service and atmosphere.
Great place for large gatherings like a birthday party
Great food great service
Horrible customer service
Service is great and food is ????
I wanted to order for delivery because I am on crutches and mobility is a challenge. When I called I was told that we could not get what we wanted delivered because "It doesn't fit in the box properly and that can sometimes affect the quality". I am ordering food for delivery I don't expect it to look like the food in the picture. So you lost us as customers as we rarely eat in your resturant and now will not be getting delivery. I am very lucky that it is a weekend and my husband is home to take me for supper. Ps nachos are pretty hard to affect quality of.
Food was good, service was good , prices are ( in my opinion) high but then again, everything is priced high these days it seems.
Food is great, prices are high.
Super good food and nice servers. It's just a little on the pricy side. Nice once and awhile type of place to go.
Good food
Good service and regular quality for BP.
Had a great time, good food and one excellent waitress couldn't ask for anything more
Great food and drinks service was good.
Dinner was great service excellent.
Nice place. Staff is friendly????. Big t.v.???????? Screens. Clean washrooms. ????
very skimpy on toppings,considering the price. i ordered a extra topping and it was only on half the pizza and not many pieces. a hr for delivery a few blocks on a tuesday night is poor too
Laid back place with good food sports and beer
Mmmmm delicious pizza and apps
Excelent food and service. Great beer too.
Great pizza and other food. Best place across the border
Fast, friendly staff, and delicious eats. Me likey!
Service and food were both very good.
Wow is all I can say ordered 3 appys and one kids meal. Individual pizza and tai bites. Along with a New York strip. Got everything but the strip out all at once. Order of the New York strip was obviously forgotten. When asked about my meal they went to the back and server returned to inform me she had forgot to place my order in the meantime my family had finished there meal. So informed there was no need to place the order because even if it was rushed I'm sure it wouldn't be fitting. So if you come here be sure to ask server when the come back if the order is made or not. Other wise your family will enjoy their meal while you wait. I will say that they did however serve me hair infested steak bites. Although they did give us a 5.99 discount. Needless to say I felt like vomiting after this entire ordeal
????????
Great food, service and reasonably priced
The Boston Pizza in Dawson Creek makes the ones in southern BC look like a major scam on food quality and the customer service is no where near as good as Boston Pizza in Dawson Creek.... Awesome Food & Service.
Great Food Awesome Staff
Pizza isnt good but the rest is alright
Good
The pizza was all right. Don't order spaghetti and meat balls. There is not nearly enough sauce to cover the noodles which are at least twice as thick as a typical spaghetti noodles.
Waited 45 minutes for take out pizza and then had to go into the restaurant to asking it was ready. PAID $30 for a Luke warm medium pizza.
Very tasty and good service. Onion rings were some of the best I've ever had
Fast food great service
Yummy, was there few mnths ago.
Fun, fast and friendly service
Typical Boston pizza food and slow service.
One of the best place to eat it has outside dinner with heat lamps
Went for dinner in the lounge at 10 pm on a Monday - not busy - Had to wait to place the order, had my order sitting under heat lamp while she took care of other customers. The worst was that after my pasta was served, she didn't come back to see about my drink, which ran out, and I had a plate of hot pasta. I didn't see her in the room at all, which had about 12 customers. After about EIGHT MINUTES without a drink, I called the restaurant from my cell and told them to send her in here with a refill. Brutal...
Always a problem. We often use gift cards or promotions and it NEVER goes smoothly. Always have the servers bring a manager to our table. Who wants that all the time? We finally decided to call headquarters after another unnecessary problem with one of their promotions. Told 3 times now we'd get a call back but nothing. So annoying. For once we walked out. Enough.
.nccivkh kkvim. zNn
There was a mix up on my take out order late one night so I returned the next day to let the manager know and I was totally impressed with the service I got. They made up the order I originally asked for and the food was awesome!!!!
It was cold and our very easy pizza order was messed up but the servers were awesome and deserved a good tip.
Great service and great food
Great food and service. Order served perfectly no errors
The first day we went, our waitress was a little slack. It took a long time to receive a cup of coffee, and then when we asked for the bill and a box she proceeded to walk off to another table to take their order. Our second night there was much better. Excellent service, our waitress was superb and checked in on us often.
Amazing food and great service❤
Always enjoy the food and atmosphere.
I had the meateor and it was delicious. The beer was cold and the waitstaff were pleasant.
I went in for a quick lunch yesterday June 14,2020 around 4pm I ordered wings salt and pepper and calamari (usually my favourite dish) The wings were awesome. But the calamari was dry and tasteless. The calamari itself was hard and dry. I only ate a few soft pieces. I mentioned this to the waitress and she apologized. I ended up paying $38 (including tip) for 6 wings and a ice tea. I would have expected not to charged for the calamari. Or at least a discount. But no nothing offered. Very disappointed ????
Sat on the patio had a salad and beer it was excellent.
I snorted every seasoning you gave us. It was great! Thanks
Always great service, fun place to celebrate Mark 5th birthday ????????
Terrible customer service. Won't be coming back. Have no idea how you call yourselves a sports bar. No use complaining to the manager as the one on duty couldn't care less
Good sports bar environment. Great wings. You get what you expect from Boston Pizza.
Love the food at Boston Pizza and the service here is top notch. Special shout out to the Manager Tiffany who gave some extra attention and server Taylor who took care of me while my server was busy. Will definitely eat here again.
service was excellent and the food was good too.
Atmosphere is fun and inviting. Food is alright. You can also get alcoholic beverages here.
Always clean, the service has always been good. All the servers have been awesome everytime I've gone.
Way to pricey for a few 4 dr8nks nachos and a quasidilla over 100 dollar wow
Good staff, good drinks, good food.
Great food and hospitality
It was ok
Good food! Prices a tad overboard!
Food sucked, service suck.
Great food great service
Good pizza place
The best nachos
Great food, friendly staff, fun clean atmosphere. Sometimes on the pricey side but worth it for the taste. Great for families.
It's disappointing that BP constantly changes their menu taking away local favorites. Food is bland and the chicken parmesan I ordered was something out of a freezer with barely any sauce to cover it up. Sorry BP Cranbrook we won't return.
Pleasant service and delicious food. Social distancing on patio allowed for comfort.
Great spot, good service and shoutout to the owner Chris, a real gem.
Great food and friendly staff
It's a Boston pizza
Had to wait over 20 minutes for someone to come to the front desk and serve us. Had to call more than 3 times for them to answer the phone to place an order. Most disorganized Boston pizza I've been to.
So far have yet to have an order right wether take out or dinning in.
Did not have a great meal there last night. Usually it is good
Food is good but the service could be improved. The couple ahead of me and my mom were offered a choice of booth or table. We weren't. The waiter hardly stopped by our table. They forgot my mom's garlic bread and when we reminded him he touched it with his bare hand to put it on my moms plate.
They had pizza, and beer....mmmm beer
Fabulous
Eh
Ordered delivery. They told me 30 minutes. Waited an hour and 32 minutes. Not impressed. Probably Won't order again.
Food was good, atmosphere was nice. A little expensive, but that's Boston Pizza. A great place to go with a group.
Order was 100% correct at delivery Order was very large as it was for a party pleased with the food everyone was happy and the food was hot Delivery person was extremely patient and very helpful. Order at least once a Month or so when we have company at the house food is great a bit on the pricey side but you do get what you pay for great food and excellent delivery service
Personally I think the food is generally overpriced, but the bar has a good atmosphere going for it.
Quick service, nice location.
The little red headed waitress was an angel, the food was nothing special
Called in at 12:16. Operator said they were currently closed. Website says they are open til 1am!!
Great food! Great service! Very friendly waitresses!
Terrible!! Called in advance concerned if I should make a reservation, was told no not necessary...got there only minutes later and was told there’s no tables available...seriously!!??
Really good food; love their pizza. Service is exceĺent too.
Service was good! Not really a big fan of bps food.
Nice service, friendly servers. Would go back in the future.
I would love my hard earned money back after spending too much on such low quality food. That combined with the fact that they messed up our take out order and we waited over an hour to receive the correction....
This morning I made a reservation for my daughters 4th birthday and although it was last minute the staff put together an incredible experience for the kids. Despite it being chaotic the staff managed extremely well and the whole dinner party was well taken care of with a high level of customer service. 10/10 would recommend bringing family gatherings in the door at Boston Pizza, truly incredible service.
Good service. Good ceasers
I took out my two grandchildren for a celebration supper and Unfortunately we had a bad experience. After my grandson drank some of his chocolate milk there was 3 Lil bugs in his cup. After leaving there and thinking about it more, I sure hope my grandson will be ok. Only consolation was we were offered two free kids meals. Not feeling good about this
Good food ,good service
One of the better BPs I have been to. I travel all over Canada for work and have been to a lot of them.
My family and I are highly impressed with the quality of both food and customer service. We placed an order for delivery and received our food before the ETA. Upon arrival we noticed a mistake was made which resulted in us not getting our chicken that we had ordered. Without hesitation our delivery lady phoned us bad apologizing profusely for the mistake and immediately drove back (across town) with our chicken. We appreciate such honesty and high quality customer care that we gave her an extra tip for all the trouble that she went through to make sure her customers were fully taken care of and satisfied. With such caring staff it’s a shame other restaurants can’t keep up with the quality of this establishments employees. Thanks again for the staff who make this restaurant great, we will be returning shortly with our business????
Server wasn't very welcoming. Chewing wad of gum. Had to request a coffee refill. The ice water served had four tiny cubes of ice which melted within five minutes. The booth we were seated in had a big tear in the seat with the stuffing exposed. That booth has been in that condition for a long time. A little duct tape please. Another booth had seat cover issues. Not impressed!!!
It's a Boston Pizza, so that's what I expected. The server was supper friendly, which took it up that notch. Thanks
Good service and pretty decent food. Clean dinning and lounge areas. Clean washrooms. Abundance of parking. Like all other Boston Pizza restaurants the tend to be a little pricey.
Good food and great service
Atmosphere and food was good. Thanksgiving Monday.
Friendly staff good food
Intimate location with great menu and lots on tap beer choices.
It was a good time
Very Disappointed they got rid of $10 meal deals for lunch!!! But food and service is really good. Love their quesadilla and ceasar salad.
It was great service n very friendly n great food
Good food
Little pricey for the quantity but had the salmon power bowl and i can say i walked out of there full and happy
Excellent service even better quality food. I highly recommend!
Always great food and service
Good food. A great day time server in the family area. Can't remember her name, blond. She was out standing.
Delicious thin crust pizza,with goat cheese, arugula, plus more, & sprinkles of balsamic vinegar on top...& a friendly, efficient waiter.
Loved our pizza!!! Also, they remembered to eliminate an item on the one pizza, add the item we requested on the other pizza and leave the tomatoes off while baking the pizza, so that they were fresh!!! Great job!!!
Tasty
Good food and service.
Great accomodation to our hockey team! Was at least 35+ kids and parents. Food is always good and service is awesome!!
The garlic mashed potatoes are really good
The food is great there
Great service
Awesome food. Great friendly staff
Expensive and mediocre food. Nice staff.
I have been to 20+ BPs and had the Jumbalia Fetechinni at all of them, which I usually like a lot, but at this location the pasta was overcooked and sauce was bland. Pizza burger no good according to my wife, which she has had elsewhere too. Good service though. Should be noted that this was during covid restrictions so they had very little business and this might have contributed.
Was too noisy and there was asked to remove my mask so that cashier could hear me people were crammed into the waiting area won't be going back till covid is over
Good food.
Our waitress was awesome. We live going to Boston Pizza. The food is excellent.
Good food & excellent service. It is very busy at lunch time so try to get there before 12 or wait until after 1
Great food
I just left this place without eating my food. I ordered wings and I went to wash my hands in the bathroom. The paper towel was not in the dispenser, it was sitting on the counter between the sinks and it was wet and obviously not sanitary to use. I left the washroom and went to the front of the restaurant to sanitize my hands, no sanitizer. I saw another dispenser mounted on the wall, empty. I told my server I wasn't able to wash/sanitize my hands, she said hostess would fix the problem. 15 minutes later and still nothing. I just told the manager my issue and left without eating. Is this the best you can do ? I find this very irresponsible and I won't be back. I've been traveling for 5 days and this is the worst covid/basic sanitary action I've seen at any restaurant on my trip thus far. Do better! You're putting people at risk with your negligence ????♂️
Like the selection
We came in to Ft Francis from the US to visit family. We are Canadians working and living in Texas. We went to the restaurant because it was pet friendly on their patio. Restaurants who are not should reconsider since COVID has changed how we live our lives and many people have adopted dogs since it’s inception for companions during seclusion. The staff at this location were amazing. They truly loved our dog and gave him water with ice when we sat down. There paid him the attention he loves while taking our order no their service was overall amazing!!! The hostess was also very kind and helpful. The food was delicious and I highly recommend this location to anyone!
No I was just parked beside !!
The manager I'm my opinion has no business in the hospitality industry! He lacks people skills period!
Food was great waiter was funny
Amazing service from the manager.
Been back and had great service and even better food!
The bar was great.
Loved watching the game there
Love the pizza sauce here.
Great service
The service was good and the food tasted great. Didn't wait too long for our orders
Good food and drinks
The waitress Daylen was very nice
Food is usually good. Service is poor
It's ok
Over priced and bad service
Clean food was good
Great service, only disappointment were the lack luster bread crumbs on my bacon Mac and cheese.
I had the deluxe califlower pizza which was tasty. The service was fast and friendly.
Great food and service! Chris so wonderful and hospitable!
You'll have to sell your left kidney to eat here. $34 for a medium pizza
Was in here last night for dinner with my girlfriend and had the worse service I've ever experienced. Got sat by the hostess and waited at least 10 minutes before a server came to take out drink order. It was about a half hour 45 minute wait for a poutine and a salad. My girlfriend ordered a regular Cesar salad but was brought a chicken Ceasar salad and when she said she didn't want the chicken the server that brought it out have us attitude and said can't you just eat it and we'll take it off the bill. After the server took the salad back to the kitchen we realized we had no cutlery! I had to get up and ask a different server to bring cutlery. Felt like we were being rushed out when the server asked if we wanted the bill while I'm still eating. Server seemed like when we were paying she was trying to be friendly while I was paying as if she was trying to get a tip out of us. Never happened. Safe to say that we won't be going there for a while now.
Great atmosphere and service in their lounge
Great
Do not order delivery if you plan on eating that same night. Over two hours and still no food.
Always a pleasant experience. The staff is polite, helpful and comes to check in often. My girlfriend and I make a habit of dropping in when ever we pass through.
Good service, waiter was nice and kept our drinks full. Food came out and was delicious, wobderful experience.
The service was outstanding with a great atmosphere and the food was as it should be...good!
it's Boston pizza, you know exactly what your getting. Never bad, never amazing.
Great service whenever I'm there. Their menu could use some work, I would never go there for the food.
Great food, great service and ... Music is good too!
Excellent ingredients. Tasty food. Yum
Great service
Great food and good service is all I had so far.
Locing the food ... I have NO complaints and love the service
They delivered some food but forgot our pizza. Food was cold and pizza over done.
Awesome service!
The service was good but the food was not good and it was very expensive for a lunch
Bland food, service is good
Very friendly staff. She didn't know the specials but overall was really good
Staff were friendly but the food was brutal. Not up to the standards of the other Boston pizza locations I have visited.
Food was as you come to expect from BP's. Unable to rate the service at this location since i didn't recieve any. Terrible! Food gets 2 stars
Hot staff
Great quality of food ans very fast for takeout.
Were out of soup... & an ordinary dish cost $30!
Food was excellent. Service could be better.
Service was slow. We were a large table but it was still slow.
The carnivore pasta dish was delicious! The chicken alfredo was okay but not that great. The kids chicken quesadilla had a piece of chicken that had cartridge in it. We went to Boston Pizza the night before in a different city and it was a lot better quality of food. So it was kind of disappointing. They also said they do not carry tea...however, the table next to us got the unicorn tea which has the tea in it. So not sure what happened there. The service was great besides that though.
Great eating expierieants....good food....cold beer...covid safe
Very good service and tasty spaghetti.
Service was non-existent. I was compelled to seek out our server twice to get refills. Our party of five adults and three children were ignored. Boston Pizza has been a favorite dining spot for a number of years. I don't think this will be the case in the future. I previously gave BP DC four stars, but struggled to give two stars after this visit. One star seemed harsh, so I went with two as a courtesy.
Its ok
Half of our meal was perfect. The other pretty burnt. Consistency is important in restaurants.
Good food, a bit pricey.
Pretty slow service last night...waitress a little scattered...training??? Food was just OK.
I totally LOVE BP. But for some reason the last three visits have been disappointing. Tonight the there was little to NO sauce on the Boston Royal which was lucky to see the oven. The crust was great as always but the crust is no tasty as that secret sauce. Sad really, looking for improvements.
Lunch
Food was good. They were short staffed so it took a bit longer but not their fault!
Service fantastic
Always a good place to grab a bite and a beer
Excellent!!
Always hits the spot
Friendly place, good food. Typical Boston Pizza.
Have you ever gotten your food for free and thought to yourself: "I feel like this restaurant should pay me to eat this microwaved shitpile they call a pizza"? That feeling applies to practically everything I've ever eaten at a Boston Pizza. In multiple cities. How Boston Pizza perpetually exists in a constant state of mediocrity while keeping such outrageous prices is well beyond mortal understanding.
The Jack Daniel's sauce for their ribs is really good and the price is too
Excellent service
Love the pizza.
Food is consistent. The kitchen is always kept clean. As far as I am aware of, it is one of the cleanest in Cranbrook. Very attractive and polite staff. The pasta is good however the spaghetti noodles are often precooked and mushy. So select any other type of noodles and you should be satisfied.
In general the place is great with ample parking and friendly staff. Customers have come first from the owner and servers on an exceedingly high level. The experiences received through every visit is always above the industry standards and I am always happy to return to Trevor and his wonderful staff!
Friendly and quick. My steak was done the way I like, which not many restaurants can.
I suppose most people go to BP with pretty low expectations. ..if anything, they are consistant. Boil in a bag food with uninterested servers. Blaaaaaaa
By far one of the best Boston Pizza's I've ever been to. It's a great place to take your family and is a great place to watch games in the sports bar with friends. The food is good and the service is great.
Wife's food was stone cold inside at lunch
Service and food were both above reproach. Timely, courteous and freindly.
My husband and I eat out regularly and often at Boston Pizza. The delivery girl was very polite and sweet. Do NOT order their dipping sauces!!! RIP OFF!! Ranch is $2.60!!! Hot sauce is $1.30!! Really? So for a medium half pepperoni/ half cheese with sundried tomatoes and 2 hot sauce and 2 ranch the bill was $31.34!!! Not filling at all. The pizza in house at your table is fuller and has enough cheese etc but the delivery one was sub-par. Very unsatisfied customer. ~The wife.
Excellent service and the "Eden-ator" is a most charming and becoming hostess.
We had a hockey team (parents and kids) to feed and the service was amazing! We all had drinks and food in record time and we all left happy and full. Great job!
Good sports bar. Food's great.
good food even greater wings.
Overall, the dining experience here was satisfying! The staff was friendly, timely, and greatly efficient despite the waitress being responsible for serving the entire floor (kudos to Janette!). The Caesar salad was zesty and the spaghetti portions were larger than the U.S. national debt. Would recommend to anyone looking to give their taste buds & stomach a sweet ride.
Had a really great meal here and awesome service!
Awesome food great service
Good food and good service as always
Beautiful , Adorable Server with a ????
Good food
Good Atmosphere, great waitress, and very fast service, especially on a Sunday night.
THEY DONT HAVE MUSTARD!!!!!! Also my kid didn’t get a cookie :(
Good food and great service ????
Really good pizza! Im going back again for sure!
Great service great food
Always an enjoyable experience if you're going to watch any events with friends and family or just to sit down and dine on the quieter side of things. Great atmosphere with wonderful staff, although can be stretched thin at times and in turn service starts to lack. Overall experience is great especially going out with friends.
Good food and a large menu
Standard fare as expected for Boston Pizza.
good service.. staff was great
Nice comfortable place and service is good. However my order is often incorrect. Seems to be communication problem between waitress / waiter and kitchen. I have come to expect but I am not a regular. Perhaps just bad luck. Good to get out of heat or cold and they do have Wi-Fi.
Service
Fair food If you are short on placing to go. Great service though.
Super friendly, good food. Couldn't park in the pickup stall with our truck/trailer but they brought our food to us.
The best Boston pizza I've ever had was here!!!! Bourbon BBQ Pizza!!
We walked in and the restaurant was empty and then there was no hostess for 5min and they took forever to even ask us our drinks. Never going back
Fairly decent deal for pizza, if you get the lunch special. With a favorable exchange rate, it's an even better deal.
My food was not right. My daughter's spaghetti had no sauce. Drink refills took 20 minuites. Very high prices for poor food and marginal at best service
Great food, fast service and that bartender is a pretty beauty of a guy.
So delicious friendly staff
1/2 wings on Wednesday, what's not to love lol
good food good service
Friendly service
Accommodated our hockey team with ease and didn't have to wait too long for food! Good service. No mistakes on the bill either! ????????????????????????
2 hours for an order of wings that came out sloppy as could be, unreal
I was disappointed by the service
Good times
I love the menu consistency and friendly staff. One of our favorite places.
They have something for everyone one so it's a great place to take a large group. Fast friendly service and reasonably priced.
Went in on a monday afternoon at 2:30 bar side wasent overly busy. Grabed a seat by the window. Took her about 10 mins to grab our food order but had stopped by to drop off water atleast. We ordered and about 30 mins goes by still no food. This seems exessive as we had ordered a chicken ceaser and bandera bread. We were in the resteruant for over 45 mins in total with no food. When I went to tell them not to bother I was told the order had been in the system for 20 mins. Ok so she forgot to put the order in..... 20 mins is still a long time for salad and a appy. I told her not to bother and as we had only had water I said cancel the order. Overall they were either extreemly short staffed ( alothough it wasent packed just steady) ,the server was new or because we weren't drinking we were not a priority. Either way wont be back.
It was great. The waitress was good and the food was great, as always.
Good food and good people
Thanks for the great food. What you do for the Cops for Kids Charity is amazing
First visit to this Boston pizza. I am impressed with the friendly staff and service. The food was tastie and good.
Takes forever to get your meal even when its not very busy.
The service is great. The food is great. I'm just shocked at the prices. The happy hour is actually not a discounted price but just half orders. Tiny portions. I don't think there is much on that menu that's under the price of 15$. Just a little shocking for a family restaurant.
Lunch out with my husband. ❤
Quick and courteous service. Excellent food. Nice and clean. Definitely go back
This place sucks! Most unfriendly waitress I've ever met. Told her I wanted my food order later after I ordered it. Not even 10 minutes she said its ready you better take it or I'll through it in the garbage. I will never come back here!!
BP. Can't fault it for quick and easy
Not good unfortunately. Took an hour for delivery and food made my stomach very sick.
Bar side serving staff, my hat is off to you.
Good pizza, quickly delivered, ok price.
WY to expensive ! On tap beer over 9 dollars a glass
I had a steak sandwich for $18. But I cannot eat wheat so I had fries and a salad instead of the garlic toast. It cost me $24 which I found ridiculous! The salad was not wonderful and the carrots in it had that old musty taste like they get if peeled and left to sit around for several days. I think I could have been given the option of a few slices of tomato or orange or celery sticks with no extra cost. I would have paid extra for gluten free toast but only hamburger buns were available and they are not very good.
Delicious pizza with a perfect crust and heaps of toppings. The barbecue chicken pizza with a small drizzle of medium hot sauce added is so so good.
Atmosphere was fantastic for our meeting and service outstanding. You can tell the staff are focused on their guest. The table had a variety of items from the menu, all of which were delicious. The pastas at this location are amazing...really impressed given the experiences we had at other restaurants in Fort Frances. Highly recommend.
The pizza here is fabulous. Try it!!
I just wouldn't order the beef dip again. Everything else was just fine.
Good food.
Nice people,good food
It's Boston Pizza nothing great