Here you will be able to see all the feddbacks of people like you who are purchasing the services and products of Swiss Chalet (Catering) in the area close to Brockville (Canada).
At present this firm has a score of 4.1 out of 5 and the score is based on 127 reviews.
You must have seen that it has an average rating is quite good, and it is founded on a very large number of scores, so we may think that the valuation is very faithful. If people have bothered to give their opinion when they are pleased, is that it works.
You know that we don't usually bother to place opinions when they are positive and we usually do it only if we've had a problem or issue...
This Catering is included in the category of Restaurant.
Excellent experience. One of our first indoor meals in a very long time. Every aspect of precautions were clearly in place, as well as a very friendly and welcoming staff. Our server Jessie J was a very personable and enjoyable girl, whom provided precise and efficient service. Thank you Swiss Chalet Brockville for an enjoyable transition back to restraunt dining.
Great food an great service..love coming here
Very good home style food. Mainly chicken. Children friendly.
We stopped for a stay over on route to Montreal. Needed some fast food, but not as fast as the regular branded chain chicken restaurant, so walking around we found Swiss Chalet 2min from our hotel. Glad we did as the meal was tasty and the service great. Well worth the take-out.
I didnt even go in side
Best Swiss chalet in eastern ontario!
Great food
The food was cooked perfectly and delicious. The prices are good. Service was quick.
The Covid protocol was very well done, and the food was fast and very good
Swiss Chalet is very good. I got the 2019 Burger Love and it was the best so far.
Service was phenomenal but chicken portion size was extremely small.
Waitress was great for a large walk in group
Love the ribs fall off the bone .
Had a wonderful dinner with my buddies. Servers name was Jessie. Bar none top service. We own a restaurant in downtown Ottawa and were actually wishing we had servers like her come through with resumes. Definitely going to make the trip back up here again. Thanks for the laughs and amazing service!
This is an recently renovationed location that seems fresh and clean. For a Swiss Chalet the food is presented well and preparation is good.
Good food great service
Eleven of us went out for supper the other night and had a great time. Food was delicious, friendly and efficient staff and great family atmosphere. Go to Swiss Chalet often as prices are reasonable.for delicious food.
Good food fast.
Great food. Staff are usually pretty good. Sometimes take out quality suffers.
Excellent, great food great service
Dinner
Like you want
Dinner
Fast and friendly service. Great with refills on drinks as well. Chicken was a little dry but it was a slow evening.
This is for takeout; maybe sit down service is better, but... After waiting 20 minutes to pick up my food (which I had been staring at for 15 minutes), I found out they forgot an entire meal. They then argued with me about it. I wanted a credit, but they refused and only offered a free replacement meal. Service was slow, and unfriendly. If it was busy, I could understand, but there were only 2 people ahead of me.
First class all the way. Service was fast,meal was excelent & servers were very plesent.
Consistent food experience and a favorite with kids
Great food ,reasonable pricing
Great restaurant, great price and amazing chicken! Staff are nice too!
Amazing food and very friendly staff members. I just loved.
great place to eat but if you just hired Bri watch out because he just got fired from his victoria row job
The food is ok, but not any different the Swiss Chalet you can buy at any grocery store. The place is comfy though, sometimes crowded. Maybe you should go and see for yourself.
Food was great! Service not so much.. waited 20 mins for our server for her to not show up at all so we finally went to the front to ask to pay the bill there. Also, since she never showed up, not once did we get refills.
I love almost everything on the menu.
Love it. Love the food and the prices
Delicious and fast. Great combination to have. Had the sliced roast beef dinner with lots of gravy and mushrooms. Very yummy and well priced.
Live the food portions a bit small.
One of The Restaurant in Moncton
I had dinner here on new Year's Eve 2019 ....The service was great(Thanks for that!)...We walked in and were seated right a way....The food was fast and fresh...We enjoyed it....By the time we were done...The place was packed with people waiting....We got in at the right time!.....Happy New Year Everyone!
Great service atmosphere and price.
I really like Swiss Chalet, great food, great family atmosphere and great prices.
Got the ribs ..hot & delishious as always..fries mmm and a roll. Def goin back there !
Great food, fast and friendly service!
Kid-friendly, staff is super nice.
Excellent service. Delicious food.
Had the Winter Warmup, loved everything but the new sauce on the chicken
Always have loved Swiss Chalet chicken
Very friendly happy staff. Love all the food. Hate the coffee
Comfort food and good portion. Price is reasonable.
Excellent food and service all safety protocols in place
Always enjoy the food here. I like that there are several options you can pick for sides if you are looking for a healthier option. The menu isn't extravagant but has enough choices for you to try on different visits.
Fast service, always fresh and tasty
Very busy.. excellent customer service and prompt food service
Never disappoint
Great service!
Chicken was Pink
The take out side is always very fast
A really good Swiss chalet. Love having the mashed and gravy option, tasty chicken.
Good solid food. Great staff.
Good experience for a Swiss chalet. Food was hot and fresh. Interior was a bit dated like most Swiss chalets. Service was pretty fast, would go back for the festive specials.
Chain restaurant but good quality and good food
Good location
Food is always delicious and affordable.
Fast and friendly service! The chicken is always prepared right while the sauce and fries complement the meal nicely. Always a favorite stop in Brockville!
Great food and warm atmosphere
Great survive and food totally recommend it
Good food and service
Great food friendly and fast
Good food and service
I typically have good service, but last visit was terrible. I am not sure if they were short staffed but she let us sit far too long throughout. She did not get what I wanted and the only reason I ordered a particular item was because of the way it is typically served. The waitress would not give the condiment requested. Finally one of the orders came out wrong. We pointed it out and were charged for the incorrect more expensive item despite pointing it out.
Love it
You cant get chicken anywhere else
Really is family friendly. ???????????? food was great, serving was okay not as much as we expected but still made me full. Price is quite reasonable too.
Very good food and great service for a reasonable price !
Decided to skip the cookin tonite and seen the specail Swiss chalet had on 2 meals for 15.99 fiqure id try ordered take out when got home smallist 1/4 chicken I have seen smaller than cornish hen it was the greasiest bird ever and so fatty the bun was rock hard oh well lesson learned not always a great deal
The food was hot and tasty. Our waitress was efficient
Their posted store hours are wrong, they do not close at 10pm they close at 9pm. Don't waste your time driving here at 9:15pm after working all day expecting to eat because Google said they close at 10pm. Because you'll go hungry.
Good food and good service
Great food and service.
Very good food and awesome service. Thank u
Excellent food and service
GREAT food and service
Swiss chalets portions keep getting smaller and smaller what's vegetables that are often cold and way over cooked. When you hardly put any spinach dip on your nachos and you have a lot of leftover notchers there's a portion size issue
I visited November 26, 2021. Ismail was our server. Our food, Festive Specials, were delicious. Hot and served on a timely basis. Ismail was excellent! He was friendly and very thorough. He certainly enhanced our dining experience!
(Translated) Loved our meal. (Original) Bien aimé notre repas.
Such a great place to have a good simple meal with family at a great price....
The food is scrumptious
Great food great service
Great place, Great food and great family area.
Good food great service
Service was very friendly and the food was nice.
Friendly service. It's an average swiss chalet. Food is good but not stellar, it's fairly standard fair. I enjoy coming here when I want food that I won't feel terrible after eating it. It's quick, fairly healthy, and tasty. Nice place for an affordable meal. Good portion sizes, great prices. I'm happy with it.
Dine in
Staff was amazing, and gluten free dishes available
Today we had to wait for silverware before we could eat. We also had to ask twice for extra dipping sauce. The baked potato was supposed to come with sour cream and green onions but staff had to collect it separately from the kitchen. The half chicken dinner was of course delicious. The ladies washrooms did not have any hand soap. Luckily I carry hand sanitizer. They did however have a second garbage pale for paper towel that's used to open the doors so you don't have to touch the handles.
Good prices for going out to eat
Awesome food... Best salad I have ever had!
I've had better food out of a box... Never stepping foot in this place again.
Well setup with COVID standards. Server very friendly and helpful. Explained requirements for mask in a friendly, non-judgemental manner.
Great food and great service!
Best one I have visited, food was excellent as well as the staff
Yummy, worth the visit.
One of our favourites.
Was good but busy
Consistent family dining
????????
Your typical Swiss Chalet restaurant, great food and great staff, very quick to get your order in and serve it to you.....
Ordered the hot chicken sandwich. Loved the sauce.
Great atmosphere. There was a small error with our order but the staff went above and beyond to correct it
Great service
New makeover in restaurant looks great! Food is great too!
This Swiss Chalet isn't much different from what you'd find in the rest of the country, but it sure is very very busy on the weekends. You can expect a lengthy wait or line up.
Great choice of food Very clean and prices are very competitive
Helpful staff.
Satisfactory, menu is simple along with simply prepared comfort foods
We ordered meals on line and the delivery was exactly within the timeframe indicated! Great service, Great meal!! Thank you.
The food was fantastic and the service was excellent. Friendly and caring service
Just as expected ! Good service and same good old swiss chalet taste !!
Service was great, food was hot and delicious. Price was reasonable too.
The service was fast and friendly! A lovely warm atmosphere too.
Great place to eat.
The fastest, friendliest, best one I have been in to date. I was very pleasantly surprised
The skin on the chicken was very soggy. Not crispy like it should be.
Since the place has been redone it is very nice looking, a lot more up to date and modern. Still the same old menu nothing has changed other than the look inside. Still same good food
You get exactly what you expect.... always so good for so little
Totally screwed up my lunch order and tried to substitute with a lesser quality option so was charged for rest of order In full no discount still hungry and not pleased totally disappointed thanks for nothing will never step foot in any swiss chalet establishment ever again
Friendly staff, even close to closing. Food was cooked perfectly and kitchen staff accommodated dietary restrictions. As a side note, Swiss Chalet has WW options listed on the menu that are just as tasty as their non-WW items. Will be going to this location again when we're driving through on our way to Ottawa.
Super friendly staff, Great Food, Must try.
Great food and service
Good food
Worst meal I have had at a Harvey's ever. Fires were re- heats. Must have been reheated multiple times Ordered a side order of onion rings Watched as kitchen staff came out and deliberately bagged the item for the burger builder . It was three onion rings on top of another order of re-heats to disguise the contents . I should have checked the bag before leaving the store . And I left a good tip I won't be back
Fries are always awesome
Not bad, quick service, but usually not many people there, and find the chicken quiet greasy.
Not near as good as it used to be very disappointed they gave my money back hopefully that will change and get bact to norm . i wll give them another chance .
I ordered a chicken Caesar salad was very disappointed that there was no bacon and very little parmesan cheese (should have been a side). When ordering take out it helps to have condiments,forks, and napkins. Was eating on the run as a passenger. For the cost of 14.99 plus tax it was unsatisfying have to do without and eating with my fingers.
Good food as always
Newly renovated decor and menu . Stuck with favourite 1/4 chicken breast and coleslaw...yummmy gravy.
Very good burger love
Always a treat when we go here. The staff all know us and we get treated very well. I get to pick on the staff and the best part is they pick right back. The food is always great and the entire restaurant is clean and well managed. Once you find a place to sit and eat that you feel comfortable in like here there is just nowhere else to go. We are always treated with respect and like family. Very nice. Thanks.
My family's favorite eating spot
It's chicken!
Chickens keep getting smaller and smaller. Not the deal it used to be but when travelling it is a known entity and standby you cant go wrong if you need a family meal in the road.
Great service. Friendly and fast service.
Good meal getting pricey
Friendly service, convenient location close to the highway.
Can't like this place because nothing vegan friendly. Always go to the Harvey's next door. Awesome veggie burger and deep fried pickles.
Good food, good value
Awesome
Felt rushed
Good value. Noticed fried chicken on menu. Will have to come back and try. Very consistent great food.
One of my favorite restaurants. The best chicken. Friendly waitresses.
Great food great prices..????
Dry chicken cold food I when it's supposed to be hot
Take out
Food is pretty standard across the board...a little disappointed as food was served quick and not quite piping hot but definitely edible snd enjoyable. Staff was great...
The service is always fabulous and the food matches. I always order the quarter chicken with mashed potatoes and gravy. Perfection every time. Very little wait time as well!
Great casual dining
Great staff and fast service.
Wonderful meal
Always good food. Excellent Service
(Translated) Super good service and very good meal (Original) Super bon service et très bon repas
The food was great, the service was fast and the servers were friendly and personable. Had an awesome meal.
Delicious food.
(Translated) The food is good if you like the American style. The service is very good. (Original) La nourriture est bonne si vous aimé le style américain. Le service est très bien.
Very good food and service
We greatly enjoyed our meal from the Festive Menu. The staff were fun and service was great!
Good meal as usual for Swiss Chalet and the service was exceptionaly good. Their computer must have broke because they were hand writing bills and the place was packed but they held it together. We had their Thanksgiving meal deal and it came with pie! >^ᴗ^<
The dine in service may be ok, but the pick up/delivery service is horrible. Keep missing food from my orders, and when you bothered calling to ask, the attitude of the manager is like: whatever, things happen, what do you want for me…I want an apology, but nobody said one. Will never come or order from this restaurant again.
Wonderful service and very clean. The hosts and waitress were very nice and very friendly. The food was amazing! I had the veggie burger and was delicious! It melts in your mouth! I can't wait to go back again!
Fast service. Funky smell as you walk in (carpet has stagnant water smell).
Good
Meets our weight watchers needs.
Had chicken and rotisserie beef. Stick to the chicken beef was horrid
Amazing chicken and Cesar salad.
Always a great experience. Friendly staff. Awesome service.
Loved the ribs and the waiting time is lesser.
I love swiss chalet. It is a very nice restaurant because it isn't really fast food and the food is good but every time I order online I always pick it up and they forget the extra sauces that I have order. They've done this twice now and I hesitated to leave a review but I'm kinda tired of the forgetfulness.
The staff was polite and welcoming and of course the meal was yummy
Had takeout. Chicken pot pie is no longer on the menu which is very disappointing. That’s why I gave 4 stars. They have the best coleslaw.
Always great service and that quality Swiss Chalet food
Service was horrible!!! Server drops our drinks and then the main course was dropped on the floor. Enough said!!!
Went on a Sunday night for takeout. It took 30 minutes to get food. Granted they were busy. Food was good overall.
Really good service and excellent food!
????????????????
Great food but slow service
Had a great dinner, fast courteous service
Fast friendly service. Food was delicious and piping hot! Harman was our server and provided excellent service!
Unfortunately this was not a great visit. We got seasoned fries that were awful. They were over cooked, old, cold and dried out. We also got bowl of broccoli soup that for $5.49 was extremely small and really had no flavor as it was watery. If the bowl (small) was that much I couldn't imagine the cup size for $4.99...anyways not having lunch there again!
Generally a good spot, you can always get the classics and they're tried and true. I tried one of the festive specials recently and it was pretty sad compared to the picture. Lesson learned!
Great food and good service..
Love the food
Staff friendly, food is always to the Swiss Chalet standards!
Fast, friendly and great food. Our waitress was super nice!
Had a great dinner the other day from Swiss Chalet
The Swiss Chalet is always good in my book.
Great service and food
Fantastic service. Great food. In this day and age of allergies etc., the only thing that upset EVERYONE(at least 24people) around us was a woman that must have her spayed her entire perfume bottle on her until it was EMPTIED outside the restaurant, then bundled up her coat tight seconds before she came in. OMGoodness, NO ONE Could breathe . People were asking to move to other seats and the staff were doing there very best to accommodate everyone. We were almost ready to leave, thank goodness. We ordered the Brownie Sundae but couldnt finish our desserts and left the brownie there as they all smelled of perfume as the woman sat next to an empty table away from us. Everything was so Good. We were all having a good celebration. The STAFF are EXCELLENT. The portions of Great food were big And this selfish woman and her overpowering cheap perfume upset a whole restaurant during a busy meal time rush. No one knew until she got in and took off her coat and started walking around. By the time she finally sat down, the smell was everywhere.. . I know it has nothing to do with the restaurant, but maybe people wll read this and know about people that do this. Its not nice to upset that may patron or wait staff.
Come and enjoy our festive special , starting soon .
Fast service excellent food friendly staff
always good in a pinch they have a decent phone ap for ordering on route
Clean and freindley staff
Great food superb service
Love this
Poor quality food, somehow everything tasted the same! Dated decor.
Good food. Standard swiss chalet food. Quick service
Nice meal as always.very clean establishment.
great food but the wait was long
Great food, great prices and excellent service!!
Always have to get the chicken and the ribs. Yummm
Great staff and good food
Location. Food variety. Service
Friendly staff and delicious food!
Had a great lunch there, crispy chicken. Very smooth, professional service. Reasonable prices as well.
Food was good, but when you ask for dark meat, be sure you don't end up with bits and pieces. We stop for the poutine, it was very good.
There horrible there chicken was completely raw they messed up another order that had severe allergies
Called for a home delivery (with coupons) staff member was friendly, took order, said it would be about 1 hr, 1/2 hr later, food was at door. Nice meal as expected
Good food. I didn't go inside as I ordered lunch for takeout and the food was hot and ready on time. Pretty much what you'd expect from any Swiss Chalet.
Yum
Great place to eat.
Service was good until our waitress told us the wrong information about caa discounts and coupons, and at the end of the meal she came back to the table saying that we couldn’t use the caa card unless it was on a bill with two meals. There was four people at the table including myself who all insisted she did not say this earlier (we had went out with friends which would make 3 bills). Instead of owning up to it, she stormed off returning with a manager. We repeated what we had told her to the manager, and after we said it was just a misunderstanding and agreed to just pay the bills as is without discounts, the waitress said I’ll pay for it very rudely, storming off yet again. The manager cleared it all up in the end, but it caused a very large scene, making it very embarrassing for us all. But the reason I’m making this review, is because when we were leaving we could hear and see the waitress talking to the manager about the situation, and she was not being very kind. Very disappointed.
We go here a few times a month the food and staff are great
Great meal Decent price Extremely quick service
Food was awesome very friendly
All well and good
Enjoyed the crispy chickem
Ok place quick service
The food here is very good and the servers are very cordial and also accessible to people in wheelchairs. Over all a very good experience
Food is always good, service is rushed when its busy you feel like you are being rushed to eat and leave so someone can have your table
My favorite place to eat in Canada...
Service was fantastic.
Ok food
Good food. Excellent service. Pleasant experience with family.
Poor service but good food.
Had eaten there a few days ago(Jan.11)and the food did not disappoint+the staff were extremely friendly & helpful to my boyfriend and I !
Fast friendly and fresh
In the past, it seemed the Swiss Chalet was slowly going downhill in every aspect. Until, very recently, they updated everything. The menu looks fantastic, the environment has changed significantly and the service is wonderful. A long-time favorite of many Brockville citizens.
Excellent service, friendly staff and ownership. Food is hot and tasty.
Almost always good
Great service. Fair price. Wonderful place to meet up with family. Make a reservation.
Fine bones found in food.Waterest was very rude
Service was quick but i didn't get everything that came with my meal, I didn't get my corn on the cob, coleslaw and toblerone. I had to ask for my chocolate bar when we were leaving
New menu item: hot open face chicken festive special!! So good we're going to to go to SC every week until the season is over!
There was too much salt on fries. But the rest was perfect.
Seems to be a hit for the locals if you consider how full it was. Nice service and good food.
Great service, clean and delicious food. ????. Well done.
Good food. Website couldn't complete my order. Was making a take out order. Went to store to complete my order. Wait was okay even though they were busy.
Great.
At Harvey's....food was great...girl who took the order was quite rude
Ordered a meal for 4 in the early afternoon to have delivered for 6pm. Meal did not arrive until I called to inquire after 6pm. Fries were missing as well as gravy. Called back and they would only offer a gift card or credit. I did not accept as will no go back there. They finally sent fries. Therefore food was cold and mashed potatoes for 4 only had enough for 1 person. Horrible experience
Absolutely great customer service. Great food and atmosphere. There wasn't any wait time to get a table.
One star only because I cannot put zero, if you want slow service, mediocre food and condescending attitude, especially from the owner/ manager then this is the place for you. Last time we go here, Boston Pizza is the place to go
Fantastic service for our group of 20. They were calm and great with the kids.
This is a must stop for my family when visiting the 1000 Islands/Kingston area. They recently renovated the place so the decor is very modern with some whimsy touches. And what can I say about that Swiss Chalet chicken with Chalet sauce, but yum!! A Canadian classic.????????
Great service very polite and the waitress went that extra mile. We will be coming back. Beth is her name.
Great service excellent food.
Can't get enough
It's always a treat when my wife and I go to Swiss Chalet. With superb food, exceptional staff, and quality of food to make you wonder what you were doing with your life up until that moment.
The usual dependable menu and food. Staff was a bit rude about my not noticing the sign on the takeout entrance saying only one person at a time (there were nine different signs. Apparently I missed reading that one!) Love the sauce.
Friendly service. Good food.
Trenna is one of the best waitresses ever!
Takeout is usually quick, even when it's busy. The servers are attentive enough to customers and accommodate your requests. I have had various food but typically stick to the chicken. I am not a fan of the ribs- I find them undercooked and often pink when cutting them apart. The chicken is always flavorful and delicious. The salads for takeout taste fresh and are never soggy. I really enjoy the Parmesan fries over the regular ones as I find the regular fries to be quite dry and unappealing. I'm not a big fan of the new buns they have, however to each his own. I loved the shrimp and rice they have- the sauce is amazing and brings a tangy and savory flavor to the shrimp. Overall: quick for takeout. Often the food is pretty flavorful and enjoyable. Dining in is a pleasurable experience. Would definetly return again.
Good food
Food looks bigger than advertised. Incredible! Friendly service. Reasonable prices
Normally Swiss chalet is good, but the ribs were dry and not sauced very well. The wings were small, and the beer was not cold. Would not revisit this location again.
Great dining experience, great food and great service we'll be back.
Great friendly service. Great quality and healthy food. Pleasant environment.
Perfect as always. Lamps are too low though, my wife hit her head very hard. Could do with warmer lighting also as we both left with a headache and squinting
Great staff and service. Sometimes the food is off. But they have no problem correcting. They are always helpful
(Translated) Very tasty, typical American food. The service is very friendly and courteous. The atmosphere is very nice. We were thrilled in every Swiss Chalet! (Original) Sehr leckeres, typisch amerikanisches Essen. Die Bedienung ist sehr freundlich und zuvorkommend. Die Atmosphäre ist sehr schön. Wir waren bisher in jedem Swiss Chalet begeistert!
Supper was excellent as was the service.
I enjoy their chicken and prices are reasonable.
Good standard Cara food. Recently refurbished.
Great service
Excellent service and we enjoyed our family's tradition with Swiss Chalet
(Translated) Very good service (Original) Très bon service
Standard food and a nice decor. Can't go wrong with Swiss Chalet. They always make sure your ha pay.
From start to finish it was terrible. Hostess was miserable. Tables and seating was dirty. Drinks came after the meal was served and that was having to ask 3 times. Salad was half the normal portion you're supposed to get and drowning in the salad dressing. Absolutely no cutlery so your food gets cold by the time they remember to bring it.
The soup is to die for. Had an excellent meal. Staff is very friendly and don't vanish when your order is presented. Very nice restaurant
Good
Great chicken
Excellent meal and servive
Food quaitly went down after renos. Menu changed to no more kid burgers .. should use real meat to
I visited Swiss Chalet along with family members including my three grandkids. I had the half chicken with a baked potato. The food quality was good and the service was fast considering we were a table of six. Because of covid, our server wore a mask and I felt safe with their cleaning procedures. As we were leaving, our server brought us a whole bunch of mini chocolate bars given that it was Halloween Eve.
The food is good but i waired so long for my bill at the end
Good service, good food and good price
Excellent service by Kartika. Nice atmosphere and good food
All ways have great service ????
Swiss Chalet, their food is very popular to many. Lunch and suppertime meals could mean a lineup. It is handled very efficiently.
Since renewing the interior it went down hill menu change smaller servings. As we walked in maneger was saying to other waiters if they didn't like it go somewhere else
I wasn't happy with my meal. Fries were cold upon arrival ..actually the whole meals wasn't hot enough. Disappointed
Friendly staff and affordable prices
Everybody was really happy with their suppers, from the pot pies to the usual chicken favorites, you can never go wrong here.
Love the food!!!
Disappointed. Wet for lunch and had to. Return my ribs, they were dry and looked like they spent a few hours sitting on a counter. Replacement was good.
Always great!!
Great service and great food.
Fabulous meal and service. Thank you Elizabeth. You were great!
Had to give this places 5 stars. When I come to this restaurant I expect good food, good service and cleanliness and my expectations are always met. If I may give you a few recommendations the festive specials and anything with chalet sauce.
After a long day of travelling, I ordered from this swiss chalet and quickly ran to pick it up. Getting back to my hotel, there were a few things missing / incorrect. One quick call to the store, and the super friendly owner was actually at my door in under 10 minutes with a brand new, correct, fresh order. Really great customer service, really delicious meal - overall a great spot when in Brockville!
Fast Friendly service prices were reasonable
It got a makeover. Same good food and service
Great food and service.
Rotisserie beef sandwich hit the spot
Delicious food, great service
Fast service and friendly staff
I have always loved Swiss chalet since I was a young girl
Always very busy. Allow time to wait for seat
We had crispy chicken dinner at around 4:30pm July 11,2018. The rolls were hard and dry, the crispy chicken looked and tasted like it had been in a warming draw for hours. The baked potato was not hot. We left most of it on the plate, a sure sign of very poor food and we declined a takeout container. In the past the take out has been good, but today, dine in was the worst ever. Not worth the 1 star at all.
Excellent food and service, affordable dining. Can be busy at supertime. Take out available. Fast friendly service. My favourite place to eat in brockville
Service
Very good food and service! Personally i had the chicken poutin, which is more than worth the 12$ price tag for the amount you get!!
Excellent food
The food was awful and cold. Service no better.
Best service of any Swiss Chalet I have ever visited!
Was good glad no kale in ceaser salad
Food was good service was a little bit slow at times
Best chicken ever
My boy loves swiss chalet, so he asked me to give a 5 star re-view !
Staff turn off some lights in restaurant an hour before closing time, feeling rush to finish my meal and unwelcome
A good place for a nice, sitdown late evening meal. Service was good.
Lovely clean resturant, fast service, good food.
Great food great service
Always a great place to eat. The value for the meal is still OK but the prices are starting to creep up.
Good food, good service.
Good food
Good comfort food
Dont waste ur time go to montanas
Recieved our appetizer with no plates to eat it with. Waitresses came back 20 minutes later to tell us she forgot to put our order in.
It was fine thanks
FINE DINE !
Swiss Chalet is always good, and the food is quick, just do NOT try to get food on a special day like Mother's Day
Lunch
Amazing service and food quality! Our server went out of her way to ensure our children's comfort and enjoyment, and the food blew us away compared to other restaurants in this chain!
Good service good meal
Super noisy restaurant! Took a Long time for food but it was good.
Great, one of Brockvilles better establishments.
The food was good
The in laws like it!
Excelent! Very good food!
restaurant was good... trying to order for pick up not so much... apparently they must have an international call center... didn't know what province I was in or where Charlottetown was... gave up and just ate at restaurant. Which was nice, clean with friendly staff.
Worst website ever...3rd time tryiningnto get food
Always a good meal.
This service was exceptional! Our server Alicia was amazing!
Roster beef did not have much flavor would not order again
Swiss Chalet is pretty great. It's not the cheapest option but it's good food and the quarter chicken dinner is delicious. I usually wait for coupons to come in the mail, since their coupons are generally a great deal.
It's a staple
You can never go wrong eating at Swiss Chalet. Food is always cooked perfect and at a good temperature
We went for Thanksgiving dinner at around 7PM, only to find them out of Thanksgiving meals. We had the regular chicken meal instead. It was okay. Service was pretty slow. We had to go track down a waitress to order after an extended wait at our table after being seated.
Good food quick small error with our order but they fixed it right away
The food was great and the atmosphere was really friendly. The only thing w as that the food took a while to show up.
Great food and service
Dinner was just average. Had better at other locations
Great food service was awesome looking forward to go back
Good fast
Great food ???? service.
Fairly slow service. My drink was flat. I should have sent it back but I didn't. The potato was cold and the chicken was gristley. The bun was hard as a rock. The service is hit and miss
Once again. Ordered delivery. Didn't get my extra sauce I ordered. Asked for cutlery and condiments and didn't get that either. Staying in a hotel so eating with fingers again. Not the first time. But the last for sure. Done.
Love this chicken
It was very noisy. Girl's hockey league. Roasted beef, mashed potatoes , broccoli cauliflower & carrots. Excellent service.
Great family restaurant with quick service, friendly staff, and delicious food at an affordable price!
They were out of salad at 6pm.
Very nice decor. Nicely renovated. Good service, with good food.
When you go to Swiss Chalet you know exactly what you'll get. The food is always good, especially the fresh cut fries. The Chalet dipping sauce is unique and good with both the chicken and the fries. Service is nice and friendly.
I heard a lot about this place from my parents who used to eat here more than 20 years ago, but never tried it until today. A nice family-friendly restaurant, with a menu rich in items that would satisfy every taste. The portions are huge and very generous. The service is excellent and the staff are very nice and friendly. Recommended!
Taste is same each time you visit. Happy to get the kid's menu. staffs are good. But expect a delay in service as they serve many guests at the same time.
Their 1/4 chicken with garlic shrimp on a bed of rice is excellent. The restaurant was very clean and the staff friendly. The tables were spread out and the staff all had masks. We felt very safe.
Always fantastic service in Brockville yummy food and great prices ????
Prob our worst visit we've had there out of many!
Quite sure that this is not a good example of this franchise...
One of the better Swiss chalet's I have been to. Great staff, good food!
Quick and yummy. Servers were very pleasant and followed health guidelines well so everyone felt comfortable at safe.
Not the place I remember. Food was good but the amount of food on the plate did not reflex the price. I had the half chicken meal, my usual order, and was still hungry when I left. Order a Pepsi with no ice and couldn't drink it due to the amount of ice in it made it too cold and watered down to enjoy. Tried this plsce again last week and it was pretty much the same. Drinks did come as orderd but the meal never changed was still hungry when i left so I ended up going somewhere else to get a burger after
Delicious food at a decent price. Enjoyed my meal here.
A delicious dinner special ribs . Waitress was very nice , smiled while attending to us , efficient in getting our meal to us with our bills . We had a Dr's appointment and we're running late . She had us out in record time . I wish I remembered her name . Thank you! ????
Everyone and everything is Fabulous
Always a good place to eat Good Food!
Super friendly staff. From the front door to the checkout. Friendly and polite. I ordered just before 9pm as it says online they are open until 10. Arrived at 9. Place was closing. Nobody there. Staff acknowledged website says 10pm. I apologized for the late order. Never would have ordered if i knew they were closing. I couldnt finish the food. It was not fresh. It was barely warm and clearly had been sitting. 3 stars due to the super friendly staff. I imagine their food is usually as good as their excellent service, but not this time.
Was Harvey's
Very comfortable and servers are friendly
The food is not great. Service was all right but nothing more than a casual place to eat at.
Always consistently delicious.
Ribs were salty
Service
Great food, dirty place to sit and eat. Cups and plates not even washed.
Great food and service. Good price.
Awesome food and well prices. Service with a smile always
Great service, we pass here only once a year but always make sure we do.
There were a few issues when our meals came, just some mix-ups but they fixed the issues quickly.
Tasty meal and good service. Wish the chickens were a bit larger.
Great food and assistance with food allergy information.
Friendly staff!
Food was ok, service was slow. Might have just been my server.
Good food always fast and friendly
Great. Meal. Friendly. Waitress.
Very good meal
Always good
Prices have gone up and servings have been cut in half wasnt that happy with the serving size. Ordered a chicken caesar salad and it came with kale which I asked to not have
The ribs were not tender, had to cut it off the bone with knife.
Awesome services and food
Always awesome
Always good great service
Yummy as always but still drives me crazy that veggies aren't included even in the festive special. Also, I miss Toblerone!
Updated dacor. Clean
Awesome meal
Always the best place for chicken
Went here a few days ago.
Excellent shrimp specials.
(Translated) It's ok without more. A good convenience store. (Original) C'est correct sans plus. Un bon dépanneur.
One of my favorite places
Great place clean friendly and good specials
I came there as a Tour Guide with 54 passengers on the bus. Service was awsome and fast ! Staff and food are great ! Thanks ! We will sure be back.
Consistently Good
Excellent
Great food and great staff
we ordered last week...one delux burger with fries made into poutine,,,one quarter meals fries also poutine....and one half chicken festive meal...once it was delivered i seen that the festive meal had nothing that goes in it,,,no cramberries no stuffing...no chocolate...no scratch ticket...nothing...l call back and waited 20 mins + for someone to take my call..she asked if i wanted it now or a credit..i wanted it with my meal..so it came but there was still no stuffing and no sour cream and chives for my baked potato...i didnt call back although everyone said to...i ate my cold meal...was not impressed..we have swiss chalet alot ...not so sure anymore...dissappointed
Nothing amazing about the food here.
They where fast
We have eaten there a number of times over the years. Staff is great, food never disappoints and the restaurant is clean. Give them a try!
Fast friendly service
Consistently good food.
Excellent food & the service was great!
Friendly service and the chicken is always to die for!
Great food!
Take out
Really good taste.
As always packed with customers and the food is always great but we found the the portion has been reduced which was a big disappointment. We did mention it as we payed expecting some sort of compensation, but no nothing was done.
The Swiss Chalet is a great and fantastic place to buy meals and the staff is friendly and helpful too
Excellent food! The service was great and delivery was fast. Highly recommended!
Few Vegetarian options! Was good!
Food was good. The service was excellent. It was boxing day when I went to dine and the service wasn't affected even though nobody wants to work on boxing day. Good job!
The food was great as usual. I had the Thanksgiving dinner and the stuffing was amazing! Fast service as well.
Great food, consistently.
Food was good but service could have been a bit better. Would still go back though!
The ribs were burnt quite badly. Service was good
The food was good as one expects from Swiss Chalet. My kids and I all like our meal and atmosphere. The waitress was nice and offered good service with the exception that she came to our table at least 6-7 times in less than half an hour to check if everything was good. Sometimes, less is more.
The service and atmosphere are excellent. However, I'm not a huge fan of Swiss Chalets food.
Great friendly service, stopped by around 4pm and was very quiet. Food was brought to our table quickly and was very good. Around 5pm the restaurant became very busy.
Wow I'm amazed at the good reviews maybe we had a bad night. Food was cold ribs were dry coleslaw looked like it was prepared last week. Not going to risk a second chance.
The ribs were good. I wish they had a gluten free menu online.
Lovely lunch. Loved the new crunchy chicken sandwich
I love there chicken dinners i get them with the coupons because without coupon it is rather pricey..
Always good, the creamy chicken soup is great! Was extremely busy and crowded so that's the only reason for the 4 stars not 5.
Met two of my sister's for a delicious lunch. We had not seen each other in several months as we all live in different parts of the Island .
tastes like chicken!
Caesar salad had rotten lettuce in it, not just one piece, loads of it. Yuck, gross...
Great service, good food
Fantastic service! Quick and delicious despite being packed.
Always great food
Excellent!!
Hats off to our server Corey. He was amazing
Excellent place to eat
Great service
Consistently good food, Good prices, but an unfortunate lack of parking and line-up for takeout.
Recently renovated much better atmosphere
Restaurant is clean and has friendly staff.
It is usually very good..but are meal was lukewarm.
Great food and service
Good service, very pleasant server and very clean. ????????
Good as always
Excellent food and service
Food overcooked, service slow, not as good as it use to be
Nice fast drive thru
Great food and service
Did not enjoy the experience.was not ask how it was and their was more bone then chicken and fries were not good at all.my son who use to love swiiss chalet doesn't want to go back. And we wont
Clean and renovated, service was prompt.
Always feel welcomed. Great staff and great food
Ran out of chicken with their anniversary special at 7 pm last night! When your establishment is a chicken restaurant how can you run out of your main staple!
Service
Great staff and quick service!
Poor customer service
Staff make you feel right at home.Food is fast & delish
We stopped at Swiss Chalet for lunch. I had the chicken wrap with fries. I was expecting this to be fresh made and warm. It was pre-made and cold. The fries and sauce were good as usual but I would get s different entree next time. Service was good and the food served fast.
Good food at reasonable prices ????
(Translated) Kind service (Original) 服務親切
Meal type
They have nothing for vegetarians. The menu is so small, and everything is pre-made so you can't customize your order. The prices have went up a lot.
Had a wonderful meal, our server was great!
Food was good and the service was excellent.
Very good service great food
Great take out counter. Very fast. You can see the staff cook and prepare while waiting. They are all hard workers and I received my order within 5 minutes. Thank you
I didnt care for the food all that much. It was just ok. The portions are very small.
I have always had great service here with the food being served piping hot and most often with a smile and very professionally. I will be back soon! Oh and you have to love the chicken and ribs...so YUMMY!
They got veggie burger! Thumbs upppp!
Fast, friendly service. Great food. Fair prices.
One of the best family restaurants around
Good food
Go with the classic 1/4 chicken and you'll never be disappointed.
Great food and great service! Definitely will return soon.
IT IS SO GOOD. I HIGHLY RECOMMEND IT IT IS AMAZING!!!!!!!!!!!!!!!!!!!!!
Chicken was really dry but the shrimp & rice was good.
The food was so good and server was very kind and friendly.great srvice
A typical swiss chalet
Consistently good food. Friendly staff.
It is sooooo good.
Good chicken and ribs. Salads are just fair. Gluten free options. No dedicated fryer.
"Kale" ceaser salad has a bit of kale thrown in it, otherwise it's a regular ceaser salad. Got take out with no knife/fork or butter. Lastly, take out menu has a picture of a drink with the combo so once I ordered I assumed I was getting a drink later to find out it's an uncharge. I wasnt asked If i wanted a drink before or after. Why have a picture of the drink with the combo if it's no included? Green beans were microwaved with a bit of garlic on top, average. Chicken was good. Salad was average as well.
Excellent.
Good service,great food
Good food. Nice service. Good prices. Clean
Great service today. Same great food. Welcome back.
Always a good meal and friendly service! Very patient with our one year old daughter and her messes/grumpiness too.
Friendly good service and food
(Translated) very good (Original) tres bon
Had ribs and chicken combo. Excellent meal. Service was prompt and staff very friendly. Washroom was clean with adequate supplies. Will go back.
Had a quarter chicken dinner with the soup. Very good compared to the last time we ate there, 2 years ago. We went at 6pm. Waited a little longer then normal for our food but it was busy. Waitress was pleasant.
Best Chicken pot Pie, Ribs, Specialty there Chicken
Our server was very nice, the only positive really. We went as a group of 10. 4 were children. The food was under cooked and the ribs were so fatty they could not be eaten. We did receive a 20% discount which took almost $30 off still leaving a 117$ bill. We will not be eating there again.
I was just there,to pickup up lunch. I ate half and, then felt sick. But I will be back
Awesome food. Low price. Great service. Nice and clean place.
Great food
Good food
Good food good price
We ordered a couple of hot chicken sandwiches for delivery. Unfortunately somehow our order was messed up and we got some weird open face thing. Luckily when I called an associate named Johnny answered and offered excellent customer service. He rectified the order had it sent out to us quickly and even included the sides that were not messed up when initially delivered. Good customer service and quickly rectified the problem. Kudos.
Tried the roast beef. It was OK, but they probably should stick to chicken.
Food and service was excellent,overall really good
Very busy...which means food is delicious. Friendly staff, and prompt service.
The hot chicken sandwich was yummy. Was a little noisy, big empty restaurant but they put everyone together.
Average Swiss Chalet
Great service, served quickly, fantastic fresh food.
First impression are ever lasting impression! I haven’t been to a Swiss Chalet Brockville, ON since I was a kid. I noticed on their site they deliver in my area. I thought great! This could come in handy. Sure enough that day came, I placed my order online for 5pm delivery today around noon. Two hours later I receive a call from the restaurant saying their drivers refuse to deliver to my area and I can pick it up or cancel it. No apologies nothing! I am really disappointed as are my 7 kids. I ultimately cancelled it as there was no desire from the message left or my calling back to keep me as a customer from their lack of personality and attitude. I will not be back.
Great food decent price
Service
They ran out of chicken Just joking very good meal
Swiss Chalet was great as usual
The food quality is consistent and the servers are friendly and helpful to seniors.
Mine was good my wifes came out bleeding. They replaced hers with no discounts.
Very friendly service.
Great food great people
Easy access, Good food & Service .The best meals are chicken but also ribs. We found the ROAST BEEF not that great & would not order it again. This was our 1st time for the beef & rather disappointed but our past experience with their chicken was always great.
Love it always great food!!
Yummy as always
really good taste
Great restaurant and it is located just off thr 401. Very busy on Sundays.
Rubbish service. Counter staff rude.
Very tasty take out meal.
Great food, great service. A lovely dining experience with a dear friend.
Great Food
This is the best run restaurant. Our waitress was amazing. Our drinks and food were brought out fast. Everything was cooked perfectly.
Excellent service short wait times for food and very clean
Yummy
Great place to grab a bite on the road
Convenient location near the 401 and while this looks dated from the outside, it's had a recent remodeling inside like many of the Chalet locations. Service was fine and the food ok, although nothing spectacular which probably isn't a surprise. Certainly an ok option when traveling across eastern Ontario when there are limited other options.
Great meal and great service. Ok, I had a few bites before taking picture because it look so good
Reasonable value for meal although chickens are getting smaller.
Cannot believe management removed name tags from the servers!
Great atmosphere, Jessy j was the name on the receipt, if she was our waitress she was funny, kind and did a great job!! I recommend :)
Awesome food and great servers!!!!!!
Always good and reasonably priced.
Very quick service, and very good food
Ordered on line and everything was ready for the pick up time I asked for.
Good food & great service
Satisfaction restaurant, casual dining for groups
Our who dinner experience was great
Great experience !
Good food
No good
Great service , clean and efficient. Chicken was not cooked enough and was just warm .
Love the food and the sauce, but have noticed the prices have gone up significantly over the years. Used to be a great and affordable family restaurant, but it's now another overpriced place to go ????
Have to go each year for the festive special
Great food and services
Great experience foodisgood
Food was ok
Great food.
This used to be our favourite place in Brockville. I'm not sure if it changed ownership?? The food wasn't even close to what it used to be. We probably won't go back.
The food was amazing.
Appetizer and mashed potatoes were a little cold inside. But the service was fast and the chicken pot pie was hot.
recently our staff order lunch from Swiss Chalet which was quite a variety from Swiss Chalet's already large menu. All staff enjoyed their meals which came on time, hot and very plentiful. I would recommend this location of Swiss Chalet to anyone especially with the vast entree's available on the take out order. Thanks again for great service. Pat
Service and food was quick, the server was super nice and the location is conveniently located near the highway. The only negative is that it definitely hasn't seen a facelift in 15+ years.
I don't mind the actual restaurant, but, I prefer using the Harvey's side, in case I want to add a great burger ????
Good service an food
(Translated) We ordered and picked up several larger menus here. Despite pre-order, we waited until everything was ready. The chicken smelled a bit strange and the fries were quite fatty. We were not very happy. But - hey - we are Europeans on vacation. Maybe that's normal. No idea. (Original) Wir haben hier mehrere größere Menüs bestellt und abgeholt. Trotz Vorbestellung haben wir gewartet, bis alles fertig war. Das Hühnchen roch ein wenig eigenartig und die Pommes waren recht fett. Wir waren nicht sehr glücklich. Aber - hei - wir sind Europäer auf Urlaub. Vielleicht ist das so normal. Keine Ahnung.
Great service, usual good food.
Very fast and good food.
Always a nice place to eat.
Great food and takeout service
Fast service and good food
Friendly staff, great food. Fast service.
Awesome staff and perfect service great food love coming here
Food was okay standard fare for Swiss Chalet
Great food wonderful service very enjoyable thanks de and chris keffer ..brockville..ont.
Everything was perfect
Burger was quite bad, I have had freezer burgers from Walmart that were much better. Poutine was decent, but not excellent in any way. Far too expensive for the mediocre quality, though the serving size was generous. No one seemed to observe safe distancing, and other diner's tables were well within 6 feet.
Mmmmmmm
very good food
Service here is fast and friendly.
Always good and healthy servings.
Festive special was delish!
I’ve never had an enjoyable or even edible meal here.
Good service and good. Food -they did not pull the food I like from the menu
Been here many time, always delicious ????
Clean and updated Swiss Chalet. Busy location, staff is friendly and kind. Our waitress was very attentive to our drinks and anything else we needed. Food was hot and fresh and was delicious. Great location and great service.
The food was good and the Service was excellent.
Same owners as the better chicken place go to it's recent acquisition st Hubert they have a better menu and taste way better. Never was a fan on the Swiss
The shrimp was really great with some red hot. The rest well Swiss chalet I'm not a big fan but that location is descent.
Had a great burger and fries. Also love the coleslaw
Awesome food love the chicken
Dine in
Great friendly service.
Excellent service and management. I accidentally left my sunglasses at lunch and they exceeded expectations by express shipping the sunglasses straight to my home! Acts like this speak about the excellent management at this location. 10/10 would recommend.
Staff treated us ok, The food was good.
A good place to eat
LOVE THIS PLACE STILL
Good basic food. Consistently good meals.
Craving a change from poultry so we tried roast beef dinner Jan 1 - poor quality over cooked beef. Won't make that mistake again. Service great though.
Excellent meal
This place is usually always good
Great bbq chicken, unique and tasty gravy. Perfect family place with very reasonable pricing. Food arrived fast and the staff was friendly :) The is my favorite brand in Ontario (regarding chicken) and we miss you guys very much in Quebec. Will come again often.
Cutlery looked unclean. Found dried on food, rice maybe, on the bottom of my cup. Napkins were stained with black pen or sharpie. Straw wrapper had pink stain, lipstick maybe. Had construction going on throughout meal about ten feet away. Food was brought to the table cold. Didn't receive the Chocolates or Festive scratch and win card with Festive Meal. Waitress was rude and dismissive. Perhaps doesn't like the younger crowd? (Two in early 20s and my 14-year-old brother)
Good food, fast service
Good food clean and fresh. Coffee out of this world and sorry that it can not be purchased for home use!
Delicious. Love the Festive Special!
We were treated like kings. The staff would put a 5 to shame. Always listening and addressing our needs.
Great food and great service
Meal type
The chicken and ribs were warm and tasty. I also enjoyed the garden salad with fresh greens and an Italian vinagrette. However, the barbecue sauce had an intense taste of cloves, which I did not appreciate. The service was quick but could have been more personal and friendly. All in all a good experience.
I love Swiss Chalet, tasty chicken and tipping sauce. Eating in at the restaurant is the preferred method but most of the time we order from home and I run in and pick it up. The reason I gave this location two stars is for the following reason...... ....they screw up the phone order 85% of the time. I wish I was joking. Always items missing that were ordered and I always forget to triple check the bag. Then curse loudly when I drive 12-14 minutes and find out they screwed up yet again. Please, please pay more attention when customers are phoning in an order.
Love Swiss Chalet.
Good experience. Good social distancing measures in place.
Nothing special
Opened late for a hungry husband and wife in Brockville. They saved our tummies!!
I can honestly say please do not order take out from this restaurant twice I’ve have been missing items from my order I called them up the second time and complained they said they would send it out right away well it’s nearly a hour now and still a no show did you ever eat a baked potato and chicken without any chalet sauce or soup may as well buy a rotisserie chicken from Walmart or Sobeys at least you know your getting what you paid for it’s too bad as this was always our favourite restaurant. I think it’s time to venture out to somewhere else can’t seem to get this ice cold meal down well that’s a waste of 36 dollars so buyer beware
Yum!!
Great food and great staff.
Another place with great food and waitressed!
It is what it is...good enough
Not busy at all. Went in at 1:30 pm for lunch. Here's the lo-down. Fries taste almost identical to McDonalds fries. Chicken fingers are a no go. Ceasar salad was a no go. Wrap was seared on grill to a burnt taste. Perogies were a no go. I ordered coffee. That never did arrive. She asked if I wanted ketchup, that never did arrive. All I can say is I'm glad we had a gift card. We won't be back. Sad though, because that place used to be top notch. Now it's just dairy bar food. 1/10 would not recommend. Spend your hard earned dollars somewhere else.
Great service
(Translated) The back ribs are horribly overcooked. Take something else! Luckily, the staff is friendly! (Original) Les côtes levées de dos sont atrocement trop cuites. Prenez autre chose ! Par chance, le personnel est sympathique !
Very tasty
Delicious. Spent thanksgiving here was an excellent meal.
Really quick service and food was great.
Great staff good food.
(Translated) We ate very well and the staff is friendly and even if it is not very good in English employees speak French a ti can also (Original) On y mangé très bien et le personnel est sympathique et même que si en est pas très bon en anglais les employés parle le français un ti peut aussi
I ordered the quarter chicken and rack of ribs last night for supper, when I cut open the chicken it was disgusting I understand that chicken can be pink, but this was beyond exception completely undercooked the chicken was shiny, rubbery, and completely pink I worked as a cook for years and trust me this chicken was undercooked, pls make sure to double check your food before you send it out!!! Thanks!
Busy on Fridays but the staff did a great job amongst the chaos. Really good poutine.
Family friendly, fast service and good food.
(Translated) Nice good inexpensive and fast for a Saturday evening (Original) Beau bon pas chère et rapidité pour un samedi soir
Ask for Jessica❤
Carol and I would like to comment on the great service and great meals at the Swiss Chalet. You are becoming our every second week favorite dining place. We also would like to express our gratitude for finding and returning Carol's purse that she left in the booth, Cheers, Rene & Carol Peters/
Good meal. Good service.
If you love chicken and ribs it’s great
I prefer St-Hubert.
Love the chicken dinner and oh those fries!!
Absolutely delicious
As long as you ask for the chicken to be cooked longer then it is good. I do like the atmosphere.
Great food
Does the job
Just wish the food was hot
Super good Festive special. I wish they would include dessert with it as well, like they did with the Thanksgiving special.
Went to get supper and were told they were out of chicken... At swiss chalet...
what is the name of the owner?
Celebrated my grandsons birthday there. Their was about 20 of us and the service was great.????
Excellent food and service. Swiss Chalet also makes the best chips!
Excellent. Waitress very polite and, nice personality and excellent service.
Amazing service as usual. Kathy was an awesome server!
Excellent service. Arriving after 7pm is perfect as the biggest crowds come early. No issues with parking. The menu just keeps getting bigger and has many great additions. The new roast beef is excellent. You have many options for sides with your dish. The food is served on the oval platter shaped plates and their is plenty to fill an adult male. Love this place and going back again for another hot roast beef sandwich soon!
Close to Hwy 401. Service was prompt.
Great server
Good chicken and rib place. Chicken spring rolls are great, so is their chicken caesar salad. Can be busy at times especially on a Sunday afternoon.
Very good supper
Wonderful food, nice and relaxed ambiance and the servers are the tops.
Great service and their new crispy chicken ia really good ????
I ordered delivery it took an hour. The fries were soggy and I ordered shrimp garlic which was soggy and more like soup didnt look as advertised on their website it was drenched in liquid. Wasnt what I was expecting. Chicken was good though.
Extremely disappointed. The food was unbeatable! I ordered the ribs, looked amazing on the menu. It was so fat and full of cartilage, felt like eating a knee. The waiter never came to check on us, couldn't eat my dish or order something else. I was completely disappointed from this well known institution, will not recommend!!
Always great place to eat. Customer service fantastic amazing food. Keep up great work in the kitchen. ????
A great place to eat
The food was consistent as always and you can't go wrong with that dipping sauce. The staff were excellent!
Always delicious and good service.
Great food. Good price
Good food, but very slow service on that day, showed they didn't plan or prepare for the many customers on the occasion.
We love Swiss Chalet and are always happy with everything. However ,last night we ordered take out and picked it up in Charlottetown. It was 10$ more than expected. Service was ok,but fries were soggy and cold and very few to speak of.We had 2 orders of fish & chips,hot chicken sandwich and 1/4 chicken dinner. Chicken was great but fries were hard and dried out.Chicken Sandwich had no gravy on it.We were disappointed and surprised. The only thing we all liked was the coleslaw..delicious and creamy.$$ 70 .00 seems like a ripoff.....we are happy with the response to this review I posted.The owner and staff replied and called.Coupons are being mailed to make up for our disappointment.We look forward to our next meals from Swiss Chalet.
Meal type
Fast and good
Excellent stir fry
Old style restaurant. Great food great staff
Very good
Excellent food and servers
Swiss Chalet food was absolutely awesome. The staff are super friendly and very accommodating.
All good as expected. Great waitress and meal. It is an older Swiss Chalet and could use a face lift, but suites the need.
Ribs and chicken both hard and dry. In warming try far too long.
The food was great and our server was pleasant. Lovely travel stop.
90% of the time the food and service are above average, however I have had some less than great experiences.
Love going with family and friends great service and quick
Always fast and friendly service. Flawless food.
All your Swiss Chalet favourites accompanied by fast, friendly service.
Waitress keep bugging u done everything okay even after I said yes n I'm slow to eat.???? due to medical
Food and services were great
This is the second time this moth. Just came home with my order. No butter and no forks n Knif also French fries look like cooked so bad. .beter fix your service. If not find find something different.
Service was fast, hospitality was meh.
Very good food and staff!
The food is good quality, it's just a bit Bland sometimes.
Great service and fast!
Casual and family friendly place with good rib stakes and beer
Good restaurant, good service and the staffs are eager to please the client.
Absolutely fantastic, our server Alexis and the rest of the staff did an incredible job of making our visit one of the best restaurant visits we’ve had in years. The service was fantastic, the food was fantastic and place was spotlessly clean including the washrooms. Everyone wore their mask properly, absolutely no one walked around with it hanging down around their chin or not covering their nose. If you’re looking for great food in a Covid safe environment This is one of the best places to be. Large restaurant, every second table closed off so everyone is well spaced out. We substituted fries for a Caesar salad and it was one of the best Caesar salad’s we’ve had in a restaurant. Can’t wait to go back, would give them 10 stars if it was possible. Again, thank you to everyone for the great food and making us feel safe. And hats off to the manager, obviously making everything to come together like this takes good management.
Love the chicken but not the gravy.
My parents, family and I love coming here. But we wish they would have kept the fish and chips. They were so delicious. My moms favorite she said. Also friendly staff and always great service.
Always good
Excellent service!!!!
Was vary rude !
Food is delicious, hot, and great service.
What prompt and efficient service. I'm very impressed!
Good chicken
Perfectly cooked, delicious, the staff are fantastic.
The restaurant is open until 9 pm. Arrived at 8:30 to find the open sign still on but the restaurant is closed.
The food and service are constantly good - one of the best values in the City.
Ok food chicken was bland
Realy no more....
Pleasant waitress. Food terrible. Had roast beef dinner with baked potatoe. Beef tasteless. Potatoe old, clearly kept in oven for long time and small. Hardly any veggies and they were old and overcooked.
Great holiday specials. Service was exceptional. Thanks!
Its was amazing .. food was so testy and we get good amount of food in less money . It's was so yummy and delicious
Service is usually good, food is usually good. There's occasionally a day where things are below average, but we've never had a bad experience here.
My family's fav!
The usual good food for moderate prices with friendly service.
Clean, fast service, great menu, Excellent food.
Rice undercooked.