Reviews of Remi's Catering (Catering)

Karine P

My wedding was on Sept 7th at the Pine & Pond venue in Ponoka. After receiving quite a handful of positive reviews and recommendations, I felt reassured that I picked the right business to cater my small 30 person wedding. Absolutely everything leading up to my wedding day was perfect. No issues whatsoever and communication was always clear and well-exchanged. As for the execution on the day of, it was unfortunately very unsatisfactory. Both the owner and assistant were given clear instructions to cut and individually serve my wedding cake. My planner and I stressed that a handful of times and made certain that they were ok with it. They agreed every time we spoke and told us not to worry. My friend is a custom cake maker and she made my wedding cake. Absolutely gorgeous. When we finished the cake cutting infront of everyone, I instructed the cater to go in the back with my friend so they can start the cutting. My friend told me they refused to have her handle HER OWN cake. And she stood there watching the owner literally destroy my cake infront of her eyes. Instead of slicing the cake in "wedges" they chopped it up in little bitty pieces and dumped mountains of it in 3 platters, placed it on the dessert table amongst the other dessert squares and packed their things up and left unannounced! No cake was served to my guests (as promised) and because no one knew the difference between my wedding cake and the other desserts, BARELY anyone had cake. And you know what happened? I ended up with 3 trays full of cake to bring home! I was SOOO excited about my cake because my friend and I designed the inside and the flavor, everyone would have gone bananas over it. It was like nothing you've tasted. The size of the cake was also made specific to the # of guests so there wouldn't be any waste. I wanted to cry when I saw all the pieces. So much time and money, down the drain. In addition to that, the owner was a big supporter of "no waste". He instructed us to bring take away trays so they can load up any leftovers from the dinner buffet. We did and they didn't do anything. They packed up and left (there were TONS of food leftover that I paid for and they left with it!) And lastly, they forgot the tea and coffee. So many of my guests were looking for tea/coffee when we had dessert. We couldn't address this to the caterer at the time because guess what? They were already gone. My planner who was so generous, saved the day by driving 30 mins into town at 9pm and get 2 jugs of coffee from Tim Hortons, only to drive another 30 mins back. Thankfully she saved the night and my guests were well caffeinated in preparation for over an hour drive back to Edmonton in the pitch black. The food itself was average. Nothing special to rave about. Sadly a bit on the cheaper side. Needless to say overall I was extremely disappointed. Dealing with 7 different vendors that night, they were the only ones who really let me down. After my experience, I would not recommend Remi's Catering.

Apaira Cheeky

This place was the best for me and my friends, great food, great service just awesome

Paul Richard

Absolutely thrilled with the professionalism and tactful approach to our event, timely and efficient! Not to mention the food! WOW excited our next event!

Luke Arthur

We hired Remis Catering for our wedding reception, communication was always easy, they catered to every need, contacted to check up when the new restrictions were announced. Could not have been nicer or more professional. We had a dinner buffet with roast beef, baby potatoes, Steamed Vegetables, Caesar Salad, Macaroni Salad and dessert squares. Everything was delicious and the buffet service was fast, everybody got fed well and promptly. They even transferred all leftover food into plastic containers for us and sent us home very happy. Thanks Remis.

Tom Bucknell

Very bland, small portions, dry meats, pre packaged obviously frozen chicken corden Bleu, frozen packed veggies, all around a disappointment.

Sydney Ducharme

We booked Remi for our wedding this past weekend. The food was amazing and he provided a ton of great options. Everything was fresh and super delicious. I didn't hear a single bad things about the food. They were also super responsive to allergies and dietary concerns. They set up really quickly and discretely and left the area clean and looking good. They left all of the left-overs behind so we had a midnight lunch with the leftovers. I even had non-vegetarians raving over the vegetarian option! Everything was absolutely amazing!! Highly recommend.

Rob McKnight

The food here is really good and respectably priced. Ordering was easy, everything showed up when and where it was supposed to and the service team was really excellent to deal with. Great caterer!!

Paul Woods

Spot on catering crew, Prime Rib to Die for, call Remi and Andrew if you want a meal to remember.

Lynn Ingalls

Very excellent caterer

Bruce Allen

Nothing to write home about

Starr Silverfall

We had catering and some of the people did not like the quality of food served and some did. Others advised the food was good with variety for different tastes. Some thought too much was provided for our group. Was great to have real plates and cutlery verse paper plates. The delivery person laid everything out and left a tray for the company to pick up after our lunch. Fast and efficient on delivery service. However, when trying to get a hold of them very difficult with communication. The price is reasonable as well.

Shandy McColm

Great steak, Great pork chop, Great service, all around AMAZING!!!!!

Seanna Melnikel

We hired Remi’s catering for our wedding, he was great to work with, we had to move things around last minute and he was very accommodating! The food was amazing! We had beef and chicken burgers everyone raved about the food! Also very affordable!

Alastair Seabrook

Very disappointed in the lack of professionalism and communication from Remi & Janel. I first called Remi directly to request a booking for my summer wedding in mid-December 2021. He asked me to confirm via email, so I sent a message. Remi promised somebody would get in touch with me before or after the holidays to finalize details. I did not hear from anybody, so I called and left a voicemail before new year's eve. Nobody responded to my voicemail, and I emailed to follow up Jan 16, 2022. Janel responded to my second email Jan 17 explaining that they had one spot available for the date, and that it was "first come first serve". She then explained that I needed to leave a deposit of $150 to secure my spot. This is the first time I was advised of a deposit, and I was not advised that Remi's Catering was not yet committed to our reservation. The very next day, Janel emailed me to say they gave the date to another wedding group. I am very busy with work and did not even get to read her email yet. They never thought to phone me before confirming with the other party, even though I had been in discussion with them for a whole month. I explained to them I was dissatisfied with the way they handled the lack of communication and being suddenly abandoned, and they have not bothered to apologize or email/call back at all. I would never pull such a move on a client, this was unprofessional and disorganized. I would not depend on these guys with anything important. Reserve your catered event with somebody else.

Becca Sanche

Fabulous meal and travelled out of town for us! Will definitely use again

Lois Tallas

Rem’s Catering provided dinner for over 160 guests at my son’s wedding. The food was excellent!! And enjoyed by everyone at the wedding. We certainly recommend Remi’s catering to everyone.

Rayann Wabo

The food was delicious

Katelyn Trout

The food was amazing, they had everything ready to go exactly as promised. Almost all of the guests went back for seconds, and they easily accommodated our 1 vegan guest. I have no complaints.

Shelby Thomson

We hired Remi's Catering for our wedding reception and were very impressed! They showed up and had everything ready for us very quickly! Plenty of delicious food options for a good price. Andrew was very easy to deal with and was able to meet with us before hand to finalize all the details. Would book them for another event in a heartbeat!