Of all the drive through tunnel car washes in the area, the only one worth consideration is the Apple Car Wash Express that is located about 2 miles east of here. We are Platinum Wash Club members of the Apple Car Wash, so I wanted to compare this new car wash to Apple's because this car wash is more conveniently located to where we live and do a lot of our shopping, so we had hoped to switch our car washing business to West York Auto Spa Express.
So let's start with the positives here at this new auto spa and their Super car wash. The entry was very well marked with enter and exit signage so there was no confusion as to where to enter. They have automated express lanes for their wash club members which can be a good time saver. At the self detailing parking stalls this car wash has spray bottles of detailing liquid, vacuum machines & hoses, a compressed air nozzle to blow water out of cracks and small places, floor mat washing machines, and cloth towels are available to dry your car & windows. The compressed air nozzle, floor mat washing machines and cloth towels are all items not available at the Apple Car Wash.
Now the negatives. They have a live cashier for non members instead of an automated touch screen. We had to sit and wait for a looooooong time while the customer in front of us asked question after question after question to the cashier. The actual washing of our car was poor because it did not remove the bugs & bird poop from our well waxed vehicle that had just been washed 7 days previous at the Apple Car Wash. It also did not clean & shine the wheels & tires very well at all, so I had to clean the wheels by hand with their spray detailer and apply tire gloss after returning home. Our car was still soaking wet even after being “dried” by the fans and revolving towels inside the tunnel, especially the back end of our vehicle which was absolutely soaking wet with both soap suds and water. Thankfully I carry an assortment of drying & detailing towels in the car because it was very necessary to use 4 of them. It was noisy while drying our car because the vacuum machines are located at the front of the detailing stalls. Due to their location above & adjacent to the center of your vehicle, the hard plastic vacuum hoses drag across the surface of your car when you move them to vacuum the rear trunk area of your car. Additionally, there is no swivel at the vacuum nozzle and the nozzle on our vacuum hose became unscrewed and fell off while in use.
Bottom line, we all go to the car wash to hopefully get our cars cleaned and dry so that they're not dirty and spotted when we drive off. Obviously this car wash is aware that their cleaning and drying systems are ineffective and that's why they provide detailing liquid in spray bottles, drying towels and compressed air at the self detailing parking stalls. In my opinion, the negatives outweigh the positives, especially when compared to the Apple Car Wash Express. We really, really wanted this new car wash to be better than the Apple Car Wash so that we wouldn't have to drive 4 miles round trip out of our way just for a car wash, but we've decided not to become Super Wash monthly members here at the West York Auto Spa Express.