You have the feddbacks of people who are buying the services of Apple Car Wash Express (Car Wash) in York Factory (Canada).
Right now the business receives a score of 4.1 over 5 and the rating has been based on 127 reviews.
You may have noticed that it reaches an opinions average is quite good, and it is founded on a large number of scores, so we may be quite sure that the rating is very reliable. If many people have bothered to rate when they've done well, it works.
You know that we don't usually bother to put tatings when these are positive and we usually do it only if we have had a problem or incidence...
This Car Wash is classified in the category of Car wash.
For 10 and change I was really impressed with the quality of the car wash results.
The crew did an outstanding job removing all the sawdust from my Ram TRX! I’m a chainsaw carver and I felt bad bringing such a dirty vehicle. They exceeded my expectations and I’ll definitely be back ????
Apple was closed most of the days in March and still charged me for a full month, also in April but charged me, I emailed and they said they paused all auto charged only to resume again when the state is still under stay at home order, how inhuman to take my money for services not fully rendered.
Fast and easy, unfortunately my car was still dirty.
Awesome service.
Great car wash, best in town for this style! Fantastic job at both York and Red Lion locations! Even if you're not a member, the basic wash for $10 is noticeably better and cleaner than one from Rutters at the same cost. For that reason and the fact that I enjoy a weekly wash or two, I've gotten the membership!
A good carwash at a good price.
Bought car and interior wash, $34 and was very disappointed. The exterior wash wasn’t bad but the interior wasn’t great. First off when I pulled up after the wash I was told it would be about an hour. Not a problem I had nothing going on the rest of the afternoon. It took close to two hours before I got out of there. Was never asked if I wanted an air freshener either. No one even apologized for the additional time!! Will not be returning to Apple Car Wash and will not be recommending it to anyone either.
Seems to always clean my vehicle very well. I like that your monthly membership includes as many washes as you want. Their is no limit. I think it is a very good value!
Waited over an hour, wasn't super impressed with the $49 detail because of dust and missed spots and they forget the scent.
Long line but it went fast!!
Quality car wash ... can be a little pricey but it does a good job on my vehicle. You can usually get through pretty quickly even when there's a line.
The best automated carwash service in York. I go here once a week depending the weather.
Does a good cleaning.
This used to be a great carwash.not anymore there closed too much..and to pay for a carwash that closes so much is not acceptable..and a waist of time and money.
I love the fact that they take the time to clean the interior and exterior right been going for awhile and I don't have a complaint with the service.
Best carwash I've ever been to.
Its all Good!!
Technology at this place is state of the art !! Purchased unlimited monthly car washes as a result of trying this place out.
Cheap and convenient.
Always get the car washed there
I wash my HEART out three times a week at this car wash.....just like the sign says!
Always a great place very clean
I get my vehicle detailed once a month and the staff does a wonderful job with the interior. I run my car through the car was a few times a week and the staff could improve cleaning the front and rear of the vehicles better.
Easy peasy..... Like the fact that they have vacuums nearby that you are welcome to use.
Waited in a 27 car line.. for there to still be bird poop on the rear trunk and salt from the snow on my car, long story short it's a waste of $10 dollars and time!. Will not return
I never have to ask for them to redo anything. Satisfied customer
Don’t don’t you even think on take you car there the charge so much money for something you can do in a regular car wash the charge me $200 dollars for a detailing and my car was so dirty that I can even clean that with my hands and when I told the manager she just told me that she was happy with the results first of all it look like she was blind and second of all I was the one who needs to be happy as a client or not? Don’t go there
Offers reasonable prices for auomated exterior car cleaning. Best in town!! Live attendant instructs before the experience. Have never had a bad experience here. For an additional cost they offer detailing. I've not used this latter service but will like to one day, trusting nothing but excellence from one of York County's most thriving dealerships that best cater to customer service!!
Quick service, free vacuum. Reasonable prices.
This was my first visit to this location. Overall it was nice. Went in, in the morning and got through quick. The free vacuum feature is nice as well. Only 2 things I encountered during my visit was, during the wash process it pushed back my passenger side mirror but then later it was pushed back into its original position. One of the moving scrubbers also bent the license plate I have on the front of my car. I seen it as soon as I got out to get the vacuum. The price is rather comparable to other car washes as well.
Always get my truck showroom clean, and free vacuum is a real bonus.
Not bad for 20 a month leaves car a bit too wet after passing thru and at times the end of the car wash which is to dry the car dont function.
(Translated) Best car wash in york (Original) El mejor car wash de york
Fair prices
Good for a quick wash but you have to check it over. Not always a quality inside clean depending on who you get for the inside. Can be frustrating to pay $35 to still have a dirty car do to a lazy employee.
I’m extremely unsatisfied with their customer service. They do not take accountability for damages that their car wash may do to your vehicle. I would completely avoid this car wash not just for the potential damage they can do to you vehicle, but also for their overall quality of service. It always seems their car wash is never fully operational (i.e. inadequate soap or nonfunctional sections) or there are ridiculously large lines. A car wash here is just not worth it, especially with the prices they are asking for their service. Overall, they need to significantly improve their customer service towards paying customers and take accountability when things are not right. I just cannot recommend this place until significant changes are made...
Have been here twice, unfortunately the 1st time I got a wash and wax. It was supposed to have been removed from the menu, I offered to have it removed so they didn't need to do it. They said it was OK and would take do it since I purchased it. I didn't notice it that night, but the next morning in the dawn sun I noticed a large section of my roof was still coated in wax, as well as part of my sun roof. Played phone tag for a bit, then gave up. Went back about two weeks ago to try again. just got a wash and interior. Car looked great outside, but as I was driving away, the back window looked as if it had some how been missed on one side. Already had been there for an hour, so wasn't going back to sit again. Will try somewhere new.
It does a pretty good job.
Can be crowded and chaotic people. Free vacuum.
Great price with the best system I've seen, never seen a wash with a auto towel dryer to compliment the air dryer and complimentary vaccums after the wash, great deal!
Best carwash on the East Coast
It's nice to have the unlimited wash program but even with unlimited washes, my wheels don't come clean.
The car wash does a decent job for the price and the free vacuums at the end are great. However do NOT pay for any of the add ons like tire shine etc. Nothing different actually gets applied but your wallet is $6 lighter. Happened to me more than once so I stick to the $10 wash now. Their interior services are not competitively priced compared to Mister.
Exterior services for automated carwash are competitively priced, interior services or extra services are not and overpriced compared to Mister. Customer Service is average and much better at the point of sale than with extra services staff.
Good service ???? definitely recommend
Apple car wash is a good place to go to get your car wash
Member service is the best. Wash your cars many times you want for one monthly payment.
Not bad for the price depending on the time of day long line but moves pretty quickly
Best place to get car washed and price is not bad!!! They also have free vacuum service!!! Love this place!!!!
I work there
Unlimited car washes on a monthly basis for $25.
Pretty good car wash and helpful staff!
I got the interior detailing service with my dirty car, and it came out great! The women Sadie and Jackie that worked on my car were so nice. Will be coming back!
If I can give it a zero I would! This place is always packed! The car wash has done damage to my car and the staff is not the nicest! I don't recommend this place at all! Save your money!!
Love My car guys
Full service carwash/that do a great job/my daughter's Carwash of choice,as she drives past several other carwashes to go to Apple!
Vey fast service and clean.
I have used an Apple carwash subscription for several months earlier this year. I love the ease of having a clean car without stepping outside of it, further doing so while on my way to work. Each experience has cleaned my car well, I appreciate the free vacuum service as well for when I have the extra time, nevertheless I recently ran into a problem. In June I decided to spend my money on some other priorities; I discontinued my membership at the Red Lion location. Two months later, I found that they had still charged my card each month for washes I was not using. Taking action, I called in and had them cancel the membership and refund the amount. Here at the start of my fall college semester, I watch my bank statement carefully for budget purposes, only to find my membership was still active. I understand mistakes happen, but this was the third time I had to cancel my membership. I spoke on the phone to a team member by the name of Rory. He was not only helpful and kind, but he offered a refund and an arrangement of free washes when his manager was next in. I called in, later on, to speak with Kelly and although she refunded my money, she rushed the conversation and was rude on the phone. Things have been "reconciled" but I dislike the service from whoever had never canceled my membership and the poor attitude of Kelly.
They did not do anything as far as my tires or spot cleaning. I was supposed go get dried off etc but didn't get that either. I have to call for a refund bc I am also supposed to have free washes but cant find my code & apple has not got back to me yet after 3 days. I will adjust the rating accordingly if they give me a refund & a refund for the services I never received.
I love a clean car.
I lo Ve
Always busy. Car wash itself just ok
Truck was wet does a good job vacuum working good too.
Good car wash with plenty of open hours. For the price, I'd expect s little better pre-wash. The guys seem to put minimal effort into brushing the front and back of my car. I have complained to the manager but it made no difference. Mechanical breakdowns also seem to be a problem. Although a completely new wash system was installed in the spring of 2018, there are days when it still breaks down. Show me a little better service and keep your equipment running and I'd improve your rating.
Excellent place for all of your car derailing needs.
Very convenient
Good price for unlimited plan. Staff is great. Only complaints would be...1) The tire shine doesn’t seem to do anything. 2) The kids doing the pre-rinse rarely hit more than a fender on each side. With 2 kids and 2 pressure washers, it would be nice if they could hit the whole car with a quick rinse.
Just had my car detailed and waxed. Great customer service! I am super picky about my car, especially if I pay to have it detailed....I want my money's worth! I received that and more today! Keep up the good work!!!
(Translated) Very good service (Original) Muy buen servició
Workers are great! Awesome car wash and free vaccum
I had to stop here yesterday after finding out that my dealership didn't provide free car washes with service. The full service price was kind of steep at $34, but that got you a full wash, tire treatment, hand dry, vacuumed, windows cleaned. The reason it is only getting 3 stars is because that price should have gotten my dash board cleaned (and they forgot) and should have gotten me a fragrance (also forgotten and I wasn't even asked). I would give it 5 stars and promote this place, but I can't do that when included items are forgotten.
Left my Mercedes dirty!!!! don't expect a real clean your better off getting a bucket and cleaning it yourself
This is the 1st time I use this Service. I am not very happy about the quality of the work that was done. I understand that this is not a complete detailing service but I did pay $49 to have the inside of my car cleaned and needless to say there was still dirt in the middle console and also on the sides of the interior of the interior of my car. There were spots that were not even touched at all. I really am not sure if I'll be back. This was extremely disappointing. I definitley wasted my money.
They give no f's. Not one. Fork over your money and prepare to be disappointed!
I go 3 days a week
Sometimes my reader doesn't work and that becomes an inconvenience ringing that bell, waiting and the line builds up.
Very happy with the service. Everyone was friendly & helpful. I would've given 5 stars but was disappointed that not one employee asked the woman in the waiting room to wear a mask. EVERYONE else, including children & all employees had one on, but not Karen...
Brush hit to hard on car, blow dryer leave to much water on car
(Translated) If an excellent job they do and fast (Original) Si un excelente trabajo ellos hacen y rapido
It is very nice and clean and the prices are very good.
Still doing a great job!
(Translated) Is very good (Original) Es muy bueno
Overall great service, quite good job done and a good value. Recommended! ????????????????????
Great car wash, love this one as they do an under-car wash esp great for winter time! They have a self service vac area and this is great as it’s not timed! Prices are average but good wash for the money.
It's makes you want to keep your car clean
Best car wash around
I paid for the ultimate wash which was full exterior and interior, my wheels on my truck were still covered in brake dust with streaks that look like it was attempted, my interior had dust and dirt still on the dash, they never even touched my center console with the cup holders which was listed in description, complete waste of money
Have a membership. Use it pretty often. Never had any major problems.
The employees are lazy kids, they barely move.
It was awesome as always.
Great cat wash place, only prob is non members come in and use vacuum area which clogs things up once and a awhile.
Very nice car wash
Very nice carwash get my car clean as if it was Hand done & I bought my car from Apple
Wish the vacuums were just a tad bit stronger.
There are far better, cheaper options with the opening of the new carwash by BJ's. I wanted to be a fan of this carwash since it opened, but many times I go there, it is closed (e.g. at 11 am on Dec 24, 2021). Then when I was able to use it and paid for the interior clean, it took 45-60 minutes for them to complete. This happens several times over the years and pre-COVID, so they can't blame it on that. I just think it is poorly managed.
I would give this place a 0 rating if I could but I would rather give it a one and hope my experience helps deter other unsuspecting patrons. From beginning to end, this was one of THE WORST experiences I have ever had to deal with. I got the ultimate package, top notch car wash and detailing services. I had never gotten the detail before and thought it would be a pleasant experience for me and my car. HIGHLY MISTAKEN. I watched several cars who pulled in AFTER me get finished before mine was even touched. The staff was not friendly and acted like they didn't want to be there. My front plate was damaged in the car wash itself (which I'm willing to let go, it's not the machines fault), but no one bothered to say anything to me about it until I picked my car up. My car had had the dealership tape on it from when I bought the car and although the staff removed it, they scratched my windows in the process. They shouldve stopped after one scratch but continues and now I have an outline on my window of where the tape was. Thanks. The cherry on top was that not only did I recieve damage to my vehicle and unfriendly service, it tool over and hour and a half for this to be done. If I knew it was going to be that bad, I would've skipped the car wash all together. YES THE MANAGER HAS BEEN CONTACTED AND NO, I HAVE NOT RECEIVED ANY RESOLUTION. DON'T WASTE YOUR TIME OR MONEY ON THIS CAR WASH.
Great place
I called several times, no answer (during business hours) and emailed them and it took over 3 days for them to get back to me.
I used to have a bad experience with the detailing side but today has changed my view on that. The service team that they have now is way better then before. Excellent quality for your buck now. They value your car like it’s one of theirs.
Expensive
Good place to wash vehicles
The best car wash in York PA! Friendly courteous staff - and you get the service you paid for.
Fabulous job done by the crew at Apple Car Wash. The outside was bright and shiny on my car and the inside looks spotless clean.
Love the auto wash here. Price is average what you pay for other auto car washes but Apple car wash has free vacuum. ????
I had always loved the apple car wash. I bought my 2018 honda civic last year brand new with only 12 miles on it right away signed up for the unlimited car washes for $19.99. I was disappointed to find that not even 2 months after signing up for this package the fee was increased to $24.99. I used to take my car through car wash twice & then spend 45 min-1 hr vacuuming. I've only ever taken my car to apple car wash & now a y ear & a half later my car is totally covered in faint circular scratches from front to back. Basically every square inch of my paint job has been lightly scratched from the apple car wash cloth scrubbers. The unlimited vacuum feature is great though. The suction on them gets everything out of all the nooks and crannies in my car. Plus if u accidentally suck something up by mistake you can get it out because the attendants empty canisters daily & are able to retrieve anything u accidentally sucked up, if u need them to.
I wish their vacuums worked better.
Very quick and efficient car cleaning services
The people that start the car wash are barely doing anything ???? now over all there are some people that take their time
I joined the unlimited. Wash club for $24 per month. Only had to wait a couple of minutes. Quality automated wash job.
I signed up for the unlimited monthly carwash and the employee Nick was so helpful with me in the office setting everything up! Great place!
Good price,good wash
Great job and great service
I love the fact that I can go through as often as I want, which is why I have litterally pulled out and went right back in because the kids with pressure washers doing the pre was are PATHETIC! I have instructed them to hit the wheel wells, and they still do a half ass job!
Just upgraded the place and I love it!
Clean car and a great shine.
They recently replaced the drying section. Paid for wheels to be cleaned but they were not clean on the right two wheels.
Worth the money
Does a good job but a little pricey.
People need to understand that this is a fast detailing service nothing is going to be perfect just get the basics done. They are understaffed at the moment don’t blame them for that. They do there best when they get busy and try to get you in and out as soon as possible, it’s not fair to them for grown adults to act like children and talk behind there backs and calling them names because they told you the wait is going to be longer or because they couldn’t get to your car right away. They do great work and are trained to go fast which is always appreciated. If they make a mistake they will help you out with no issue so don’t make it one. They have some of the greatest staff and the best managers and supervisors. Give them chance don’t be a Karen.
Great place, friendly staff. Excellent car wash.
Waited an hour and a half for a hand wash. The car still had bug juice on the windshield, a scuff I was able to wipe off with a tissue, and untouched dirt on the bottom of the truck and on the wheel wells. ????
The 34 dollar car wash made my car feel brand new again ???? Absolutely worth the price and was very quick! Thank you Apple Car Wash!!
Solid car wash place with reasonable prices.
Free vacuum too!!!
Interior exterior cleaning is superior
This is a short version of my experience with this car wash. I paid for a gold membership and used 5 times even though I visited this place 8 times. They have malfunctions quite often and they close the entrance and therefore you can't use the service. On the 5 times I could use the service I only got the entire gold wash in 2 of them. When I decided to cancel the lady was kind enough to tell me that the triple foam was broken down and they would fix it on that same night, but she couldn't explain why it didn't worked the last 2 times I used on the last two weeks. I just think it is completely unfair to charge for a service you are not really offering to your consumer. If you are considering using it, I would advise to purchase the silver membership.
If you're looking to knock the dirt off the car and have a free vacuum then this is the place for you. If you want a real cleaning, look elsewhere. Their unlimited washes is a great thing to have at the end of winter to knock a lot of salt off the car, but their prewash is getting to the point of pathetic. The "ultimate" wash doesn't actually clean much other than vacuum the floor mostly, wipe the top of the dashboard mostly, and swipe at the windows and some of the bugs on your grill. After years of talking my truck here I'm seriously contemplating taking it elsewhere due to pure laziness in younger employees and endless excuses from youthful managers.
I am alway please with the service I receive here
$26 unlimited car wash rocks!
Quick and easy
I was using the monthly wash plan for ten years. Sometimes the wash didn't get the vehicle clean and required a rewash. Now after all these years they are telling me I need to remove the roof bars, and trailer hitch, remove or cover the rear mounted spare tire from my Jeep to use the wash and this was never required before. I had taken of my antenna but nothing else and was fine on the past. I was told that Jeeps and trucks were damaging the wash machinery and this is why they have ask this now. I have cancelled my plan and plan to not return. Not posting any notice or any communication with customers of a policy change until you are in the wash bay is not acceptable.
Doesn't clean ur car good and it leaves spots on it
This place is great because it has free vacuums with the wash. In the wash club is fairly cheap compared to other Businesses. The only reason I gave him four stars this because this is the only club that I’ve been involved with that doesn’t provide hand towels. But other than that they try to keep their vacuums working well, that’s great for me. Keep up the good work
This automotive wash is by far one of the best in the area and it’s all due to the people that work there and manage the facility. The hard working staff actually cares about the end result. Having worked there myself I admit this may seem biased. But I feel the need to note that considering the volume of satisfied customers they clearly are doing something right. Will they get it right every time… absolutely not. It may not look like it from a glace but the car wash is actually a very complex machine. A machine with a lot of moving parts all based on timing. It too may not always get it right. But it’s better than washing a car by hand right? Thanks Apple Car Wash Express!
They need to upgrade there service,as far as the carwash. Reason being,it has been a few times that I drove my vehicle in there. And it cut off,for about 45 seconds then it will start back up again.
I love this car wash!
They did a great job customer service is wonderful but the length of time for them to do the interior is crazy. I sat for nearly an hour and a half while my interior was being cleaned. The speed of this really needs to hurry up a little.
Car wash is ok but never gets the car completely clean. Self vacuums are a plus.
Racism with some of the guys not putting plastic on back wiper but just did for the one in front of me and the one behind me, and the same for spraying my vehicle not as thorough like the white customers.
Car is cleaned great
Went there today for hand wax. They put wax on maybe 4 little areas. Then they use a buffer. Didn't take long at all. Will not spend money for a hand wax that isn't any good any more
I love this place, just too much suds still left on car
A good time less experience.
Great service,affordable monthly subscription,clean facility
I have emailed twice to get more information about the car detailing service they offer and have yet to hear back from anyone. I guess they don't want my business.
Great
Always a great wash and love the membership.
My 2015 Ford Escape and I were first time customers at Apple Express Car Wash on Marbrook Lane in York this morning. I opted for the $32 Ultimate Package which includes towel drying and cleaning the interior, windows, vacuum, etc. I am happy to say I was very pleasantly surprised. The exterior car wash was average in length and cleanliness. I expected the interior service to be similar to Walmart and other places where they vacuum but never lift the rugs. The service team spent over 30 minutes on my car. They pulled all of the rugs out, scrubbed the plastic mat in the back, washed every one of the windows, the dashboard and even the mirrors. I swear my Escape looks and smells brand new. Kelly, the customer service representative and all of the staff I came into contact with were friendly, pleasant and courteous. Since leaving their facility I have told just about every person I have come in contact with about them and even showed a few people my car. I HIGHLY recommend this great company and their services. I know I will be a returning customer for life.
I have been a monthly membership holder for three or four years and have seen many issues over time with the quality of service and customer service at the York 30 location. Here are just a few of the issues I have noticed over time. 1. The attendants don’t pre wipe the car with the brushes when you enter the wash. Not really sure why they are paying them to stand there except for to wave you in. 2. Many times the the auto calibration on the drying machine is off and it spins and doesn’t touch your front window or hood. Usually I just go back in another time to fix this it does the same thing and I just give up. 3. They changed the price on the interior cleaning. You used to get at lower price due to holding a monthly membership not anymore. I questioned this especially being that this was one of the major things they promoted to get me to sign up. I was told “prices change”. 4. The customer service isn’t good. Particularly by Kelly McCoy-Smith the general manager.I have spoken with her a few times and she definitely doesn’t understand what customer service is. She is short unapologetic and seems to really have a you can take it or leave it attitude. Hopefully the new automated wash that is opening close to this location is better. I will definitely switch over and recommend that anyone in the local area to do the same before signing up for a membership with the 30 York location.
Vehicle gets stuck in auto wash, staff makes us wait 20 min to make right. No mask, very unsafe they promote covid! What should have taken 5 min. Attitude central. Never again!
Fast
They seen my wheels weren’t clean and offered to come out and hand wipe them for me
Everything that I expected and wanted...
Great service
I like it
Nice carwash. Could offer additional options such as feee air fresheners, floor mat cleaning machine, spray for windows and cleaner spray. Free use of towels as well.
Bought my Honda at the dealership. I was given a month of free carwashes. This carwash did an excellent job! Best in York.
Price is right but wash job is not what it use to be!!
Love this car wash! Quickly washed and vacuumed!
Water spots soap still on wow.
Nice car wash
Paid $200 for a detailing. They do not tell you they do not do a lot of things. Outside we still dirty. I would not recommend
I cannot say enough about this car wash. There professionalism is unprecedented!! They are friendly, and seem to really love what they do. Your car istheir top priority! They do excellent work! I will not use anyone else to detail my car! This was not only a great experience, but it was actually a fun experience!
Not good back of my vehicle was still dirty. Couldn't go back because I had no receipt because the machine had no paper.
Cant beat the deal
Uber/Lyft driver. This place is invaluable to me.
Nice carwash
Fast and clean
I had a expired free car wash from Honda and the attendant left me use it that was a very nice thing to do
Friendly and efficient
The platinum wash was 34 $’s and felt it was an ok deal. But they have raised the same service to 49$’s. Asked and was told the company did it. No more
Free vacuum with paid car wash.
Cheapest and best car wash in town!!!
The first time I was here they did an excellent job with the ultimate car wash, second time totally missed the front bumper and grill area. But spoke with management and they will be making amends for it.
Very Good, Except My Wheels Never Get All the Way Clean..
Fast and efficient
Did not do a very good job drove car home and rewashed it
Fast service
Pulling into the wash I had no idea that newly purchased cars were being detailed. It was hot and I was already frustrated. However supervisor Tara and attendant Sadie both went above and beyond to take care of my wash and detail. Being understaffed at that particular moment they made me feel like a valued customer. Yes I will be back! Great job ladies and thank you both.
after a while start noticing scratches on paint due to rolles from their equipment so I decided to stop membership
(Translated) Several months ago an elderly woman stopped in the washing area and my bus collided over and over with another vehicle, the front grill was damaged, I made the claim and went more than 3 times, I never got a replacement for the part and no one could answer me alone " The manager "told me that one day she called and my phone was not in service and that the incident had passed a long time, I did not insist because I do not speak English perfectly and I did not get help the times I went with the manager !! (Original) Varios meses atrás una señora mayor frenó en el área de lavado y mi guagua chocaba una y otra ves con otro vehículo la parrilla del frente se dañó hice el reclamo y fui más de 3 veces nunca obtuve remplazo de la pieza ni nadie pudo responderme solo "la encargada" me dijo que un día llamó y mi teléfono no estaba en servicio y que del incidente había pasado mucho tiempo, no insistí porque no hablo inglés perfectamente y no obtenía ayuda las veces que fui con la encargada !!
People are pretty good. Sometimes, inside car does not get clean every well.
This place is all about timing. Depending on the time of day that you get there, you'll either wait 30 seconds to get into the wash bay (of which there is only one) or 30 minutes. Multiple wash bays would relieve this issue, but the thing that makes the 30 minutes wait worth while is how great a job this drive thru wash does at cleaning your vehicle. If they would have a more efficient system, or multiple bays, I would happily award the fifth star.
I used to be a loyal customer here until lately. Even after they raised their prices I still went because they used to take pride in their work. Not anymore. Last 4 times paying for the 49.00 detail services, I will not go back. I understand that it’s a fast detail service but putting floor mats back in still soaking wet and when they dry they have just as much dirt on them meaning they don’t even wash them. In addition, barely vacuumed the rear seat and floor and didn’t wipe it down. The new employees there could obviously use some training instead of the manager walking around worrying about talking and socializing. I really hope they get it together. Seems like all they worry about is the dealerships cars that come through. I’ll be taking my 200.00 a month elsewhere.
Not perfect...but ok...I'll be back
My car is now clean. Haha!
Great car wash
Fast easy car wash basic $10
Best wash in York
Disappointed with how they dont follow they hours of operations,,,I showed up 10 minutes before 4 on a sunday and they were already closed and not even a staff member was on site, meaning they close way before 4 PM.
Free vacuums
Really good wash job
Excellent service and great job done
I don't understand their pricing I bought the$29.99 wash package and paid 30 some dollars for I think it was like $36 and some change if that's taxes that's awfully high for the amount of service that I got not pleased with the wash many times I had to go through a second time
The Men and Woman that work here actually care. They take the time to clean the interior. The exterior wash is above average
E excellent
Excellent experience and customer service.
I’ve been a member here for many years and slowly seen a decline in maintenance on car wash. Different parts of the car wash is always not working they always tell me that they are working on the problems. I feel like I’m not getting what I’ve been paying for. I will be taking my business elsewhere.
Fast service
The carwash is fine. The only critic and frustration I have is that they have one or two employees at the entrance car wash tunnel with power wash hoses and they dont clean your under fenders and wheels. I wish there were more supervision here to improve the quality of work. This mostly happens at the West York lot. The Red Lion lot has better service and because the employees work more as a Team.
Having a membership is worth the price.
Great carwash
Best car wash ever I will be back to use it
Wen there to wash csr
Gets my car squeaky clean. Unlimited wash club is great.
Unlimited vacuuming is included. After a grungy trip this is a great place to let them really the grunge off and then use the cleaning area for as long as you want.
Very efficient, friendly and helpful staff
I like touch free wash!
My husband and I have an unlimited car wash membership and from day one we've been very frustrated and disappointed with them. The car wash frequently have at least one brush or part of the system not working if not more than one. Is never a sign or a notification about it so we can decide if is worth the wai on line for an incomplete service. Back in the holidays the car wash stopped operating for over a month without any notification or explanation. They just closed in the middle of the bad weather between the snow and the salt and kept charging us . We had it to pay for other car wash to keep our cars free from salt. The car wash it's constantly having problems keeping us from having an unlimited service when the reality is that we're limited because most of the times the car wash doesn't works properly. Today I got tired of these issues and called the car wash because the first brushes are not working for a week. I asked for an adjustment of the payment but they said "it's what it is, and we don't do any kind of refund." I asked when those brushes were going to be fixed and she said that she didn't have any clue because they needed to order the piece and could take from one week to one month. If you're really looking for an unlimited functional service.. do not come here. You probably will have a complete service once in a while but Apple is really greedy when it's time to adjust prices. They lack communication but can communicate with your bank account monthly without no hesitation.
I enjoy my membership but the attendees need to do a better job at pre treating the front of the vehicles. I would recommend this location.
There is always a long wait to use vacuum there because half of them are always closed up or not working otherwise everything is good
They do a good job
The staff were very kind and friendly. The whole experience was great and I’ll be sure to come back again.
Love going there
Monthly car wash membership is the way to go!!
Great car wash
I was told after I paid for the car wash that I could not take my wrangler in because they say it damages the equipment. Mind you I have been taking wranglers through there for years with no issue. When I said that they might want to put signs up so people will know that they do not take wranglers any more the attentend that stopped me just shrugged it off. I would not recommend anyone to go to them anymore.
Not happy with how clean the outside was
Great
Best bargain in York!
10/10/17 6:48pm purchased a deluxe wash. While conveyor belt pulled car through wash there was NO WATER OR SOAP. We blew our horn, they stopped the conveyor belt and asked us what was wrong. How can this happen? No water while the brushes beat against my car? Then when the attendant had me pull around to go through again... I was given the cheap wash, instead of the one I paid for. Very disappointed. Buyer beware.
Way too expensive! Price increase from $34 to $49. And I still have mud on the floor!
The interior of my car was "cleaned". The windows still had finger prints and u could tell it wasn't done right overall. My 11year old son said he could clean it better with a baby wipe! Outside of my car there was a dried spot of bird poo that was still on after being washed and waxed! What a joke! I called in to tell them what happened and they didn't seem to care or offer to make it right! Don't come here to get ur car washed or detailed! There are plenty of car detailing businesses that take pride in what they do!
They do very detailed work. I go there all the time to get my car cleaned inside and out and never left unsatisfied
Best car wash in York area
Reported earlier: always broke down/closed for some reason. As of late always open, not so many breakdowns if any at all. Able to get my vehicles washed and vacuumed with very little to no issues.
I'm a member of the carwash and I am paying full price for half of the service. They don't give you a break on the price. Only half of the brushes are working. When they finally fixed a part another part breakdowns. I believe they never give any maintenance to the system or mechanism and I'm sure is because they don't want to spend money on it but they still charge you like a new carwash. I strongly DO NOT recommend anyone to waste their money with Apple carwash!
The young man that cleaned my car did a great job
Horrible place,, never ever go there,, burnt a huge burn mark hole on my leather seat, tried to say they didn't do it, I will never go to Apple for anything again, horrible low life people, I tried to reach out to you guys, there is a lady there named Kelly, basically called me a liar, I never felt so disrespect in my entire life,What a nasty person
Awesome
Staff does not give a damn. Only good one is Charlie, Apple management does not give a damn, called 4 times in 4 month and told them about garbage cans always full, vacuums not working and they told me they will refund my 6 memberships and don't come back. Was trying to help them make carwash better, Told me to go elsewhere, okay I will, sorry for good employees.
Great car wash.
$20 / month unlimited car wash club Continuous vaccums
I've visited twice and both experiences have disappointed me. I purchased their highest package boty visits which includes the interior of my car at a of cost almost $40. On both occasions they missed vacuuming substantial areas. And didn't do a good job wiping down the interior of the car. I ended up having to go over the interior again myself. I was really hoping the service would be there but I won't be returning a 3rd time.
Always a good experience
Free car wash with Apple Honda service.
Barley ever open due to issues and only one wash bay....Please someone else open a Cloister on west side of York and crush this place. If it's descent weather, wash your own vehicle...it will be cleaner & done faster.
Very crowded !!! Took forever !!!
I got the car detailing g done. They really vacuumed and cleaned my car good. Waiting room is nice. You can see the cars coming in to get their car washed from the waiting room.
????
This place doesn't wash cars good they try to rush it.....
All the needs you need to keep your car looking like new!
Car wash
Everything is great except it doesn't clean the back of the vehicle that great.
Just left this car wash, granted I got there at 10 minutes before close, but it was the worst experience ever. First I paid for a $10 wash with a $20, the receipt says give it to attendant for change. Handed the receipt to him and he didn't know what to do, he checked in the office and they told him when I was done I should bring the receipt to the office for my change, seriously, he couldn't have done that on his walk in? Then he proceeds only to wash the driver side of my vehicle before moving me along the conveyor. As the wash starts my husband and I notice he did not flip in the mirrors on our SUV, so we quickly reach out to do this getting sprayed. After the wash I go in to get my change and speak with the supervisor, who informs me they only flip in mirrors on trucks, I guess car and SUV mirrors are made of steel and cannot get damaged. I will never go to or recommend this car wash. Do yourself a favor and go to Andersons car wash in Dover or Clearview car wash in Hanover.
Great wash for only $10 and free vacuum. My favorite place to go in west York.
I like this car wash. Car is always done correctly
Free vacuum
It is a laid back place to wash your car nobody bother you you come and go when you want to I love it
Great wash and u can go though as often as u like
I bought the month pass. I must say my car is never fully clean even with all the cloth and spinners I even went through more then once still not clean bugs all over front of car
Excellent
Honestly speaking the car wash is closed more than open. It’s always something going on with the wash operation. I always have to go around twice to get my car clean but you get what you pay for. Find another car wash honestly speaking.
Too expensive... I even baught a car here and my free washes expired?????
i drive a range rover & a masarati. i’ve come here twice. i’m a child. my mom just died. she was young, healthy, and it was shocking to us. her birthday just passed, i’m here in PA for college. i had a road trip with my husky to her grave and celebration. my husky and people were in & out of my car. i came here for a car wash. it’s difficult to go back to everyday life after something like that. it took me a few days to be able to get up and finally get out for a clean. while i was sitting in front of my car, a woman- whom i’m assuming is the manager- rudely overreacted to the fur in my car. personally it was weird to me. you don’t know what people have going on physically and mentally, and it’s dog fur? you’ve never seen dog fur before? i could hear everything she was saying even when i couldn’t see her. she was so overdramatic and loud about my car it was so weird. especially since i’m a child and this was a grown woman. i understand huskies shed a lot.. it was nothing a vacuum couldn’t handle. if i wanted a deep clean of my life i’d get a $200 car wash. but i came here for a simple, quick, do your best clean. which the 2 workers who did clean my car did, so thank you to them. they were nice and did a great job. as a business owner and a model at my age i’m constantly speaking to customers and people. i would never react the way she reacted- especially in front of the customer- and say the things she said. the whole situation was weird to me. especially since she wasn’t even cleaning my car.
When will it be open again? I'm paying$40+ a month n not able to use it
Excellent experience new mgr and staff keep up the good work
Management staff was excellent. great finished job.
I have used since they opened like them a lot
First time there. Easy to use, associates were helpful. Car came out clean, and in a short time. I highly recommend this facility.
Very busy
First time, great wash
They did a great job inside and out
Ya gotta try it. Fastest carwash in the east. Seriously! We were 4th car line and still through in minutes. Great job too...
Excellent car wash with very profession and efficient staff.
Quick..well kept
Fast and gets it more clean than the same price at a manual wash. It's not easy on the paint job though unless you wax your car yearly.