Reviews of Pearls Auto Spa Ltd (Car Wash)

Sara Cole

I recently bought a used car, after taking it home I realized how much filthier it was that I first thought. I spent a few hours cleaning it myself and wasn't sure if I would ever feel like the car could be clean enough for my liking. So I called Pearls and immediately felt like they would take care of me. When I picked my car up I couldn't believe it. It looks brand new! I had the full interior detailing done and it was worth every penny. Even the surface scratches are less noticeable. I highly recommend them for you car detailing needs!

Jeremy Shaw

I took my BMW M3 to Pearls after my recent trip to Vancouver Island. Unfortunately my car was parked outside under Fir Trees in a fairly remote area on Cortes Island for 2 weeks. During my trip we had wind and rain storms that lasted for 3 days. After realizing how much sap was coming off the trees during the first storm , I went out to inspect my car only to find it was covered with big globs of sap all over most body panels from the trunk to the front bumper (and all over my carbon roof). To make things even more complicated, my car has a matte grey metallic wrap which means no harsh chemicals can be used to clean it. After speaking with Mike @ Pearls, he assured me they would do their best to remove as much of the sap as they could. 2 weeks of my car covered in sap and tree debris left me concerned about potential damage. Dropping my car off was fast and easy, and was finished same day. Mike and his team far exceeded my expectations. My car looks great! The wrap is back to perfection and the carbon roof was polished to showroom condition. Almost don't want to drive it now and just appreciate how great it looks. Mike and his team are pro's and their attention to detail is top notch. I will be a repeat customer for sure.

Amber Stansbury

I am so happy and grateful for the work mike and his team did on my Honda Civic. I had a leak and mold and they took care of it!! They were honest, very knowledgeable, stand up people and always kept me in the loop. Will definitely go back and I highly recommend!

Mathew Marchand

Top notch service every time

Justin Barer

Great friendly service, and an excellent interior and exterior detail job. Brought some fairly oxidized paint back to life with a 2-stage polish, and managed to remove some heavy duty stains that had lived on floor mats for many years. Would definitely recommend.

Theunis Snyman

Embarrassing to admit my car was disgusting from using it as a truck/work vehicle for the last two years and needed a shampoo badly. Not only did they clean my little matrix cleaner than I have seen it before, but were super nice about my mess. I would highly recommend their services. Just make sure you give enough time to dry it out. I was in a big hurry! Thanks so much!

Shawn Coffey

Second time I've used Pearls and this is one business where I wish I could give more than a five star review. I brought my black truck in covered in scratches from some bush whackin and they made it look like new! Couldn't be happier. This is not the first time I've wrecked my paint and attempted to have it fixed and Pearls has done the best job hands down.

Shannon Tinkley

Went to Pearls back when they had a location on 5th Ave. We were completely blown away by their friendly and speedy service - I honestly didn’t recognize my car when I went to pick it up! This is my go-to wash/detailing service from now on.

Jerran Fraser

Unreal service!

Sonia T.

I went to Pearls Auto Spa based on price, location and the reviews. We had returned from a surfing trip to Tofino so you can imagine what the car was like inside and out. I wanted my car to feel like new again. Thank you Michael and the Pearls Auto Spa team! My booking was easy through email, the finished the same day in the amount of time promised, and my car is like new again! Love it. Great value and service. Thank you.

Stacy Chen

Pearls Auto Spa always works so thoroughly on my car! I really appreciate they provide that money worth spending peace of mind when I left with my sparkling car! ???? ????

Ashwani M

Amazing quality of work, car looked like new, just out-of-showroom level deailing, will come here again n again. highly recommended

Mark K

I was recently telling a friend about my 2011 Audi S5 Cabriolet showing its age: lots of tiny stone-chip pockmarks on the grill, front fascia, hood and fenders; deep scratches on the trunk lid from accidentally scratching it with my jeans' grommets; and the front seats' side bolsters manifesting multiple hairline fissures and cracks that were unsightly enough to consider replacing them. He mentioned Pearls Auto Spa where he'd had his car detailed previously. My requirements were more substantial, but I dropped by anyway to talk to someone about my needs and what they charge. After leaving, I double checked detailing options and prices on their website and followed up by calling back to speak with the manager, Michael Hernandez, to confirm details, costs, and make an appt. When I brought my car in he was very professional, friendly, and super helpful while we did a walk around and I showed him what needed attention. After verifying the aforementioned scope of work, I casually said "Too bad you don't repair scratched wheel rims too", to which he replied "Oh, but we do!" [I'd missed that on their website.] I'd previously considered having them fixed, but the prices I was quoted in recent years from different sources were $250-$300/ea and I was procrastinating. Pearls only charges $200/ea, so how could I say no? Ultimately, I ended up going for the full deal: Utopia Detail, upholstery repair to both front seats, and 2 wheels repaired. They needed to keep the car for 2 days, but when I picked it up, OMG!... I was blown away. It looked pristine, and I fell in love with my S5 all over again. Bottom line tallied about $1500 + tax which is way beyond anything I've ever considered, let alone actually spent to refresh my car's appearance. Compared to the alternatives, though - repaint sections of the exterior, replace the front seats, and live with embarrassingly ugly scratched wheel rims - it was well worth the new car vibe I was enjoying which was so profound I added a 15% tip which is unprecedented insofar as car services performed. I've only had the one experience with Pearls, but everything about the company suggests they run a top notch operation. I can't recommend them highly enough.

Justin Marshall

Had my car detailed last week, took all the scratches out, and left the interior looking brand new! Totally worth it, service was great to

Muhammad Khaku

These guys care about the customer. They make sure they work really hard and pay attention to detail because they know how much I value my car. I would definitely recommend.

Yali Lu

They really did a great job, the inside and outside my car is so clean!! Even little space, they will focus on cleaning. And Mike is so friendly, thank you! I recommend this store!

Kareem Ibrahim

Mike from Pearls was exceptionally helpful and helped me remove the mold from inside my car with a thorough detailing job. Highly recommend!

David Grgic

The guys at Pearl's are super responsive and very polite. They did a wonderful job and made the whole process very easy.

Nic Labelle

I’ve been going to Pearls Auto Spa since 2008. Mike and the staff are extremely professional, detail oriented and provide excellent customer service. These guys are the best in the business for a reason. Go check out their new location off Cambie for a great experience 5/5 service and quality. Highly recommended!

Vasile Fratila

I wanted to freshen up my 2004 Mazdaspeed Miata and went to Mike@Pearls at the very positive recommendation from a friend. I was thrilled with the quality of the service provided. Mike recommended their "Spa Detail" Service for my car and it looks now as good a brand new. Thank you, Mike and the team at Pearls Auto Spa! I will be back again with my other car and send over my friends.

Seb A

A+ team of gents right here. My car has never looked better.

Angel Chen

Great service- fast and affordable!

Kyle Ferguson

Pearles did an amazing job cut and polishing my wife's car after somebody dragged a tarp over it, scratching the clear coat in a bunch of places. Came out better than new. MIRROR finish. The people working there have always been great to deal with too. I'll be going back.

Andrew Tilston

I've brought my last two vehicles here at least once a year for the wash/wax/detail service and I am constantly in awe of how good my car looks afterwards. It's been a year and was just looking them up to get another appointment. Thank you for the great service and I look forward to seeing you again shortly! (Seriously... last time I picked up my car I drove to a nearby park to take photos as I couldn't believe how deep and glossy my cars black paint looked)

Cliff Robertson

Pearl Auto Spa is the place to go for car detailing. Superb job on my 2016 Nissan 370z. Car looked brand new!

jason Jew

Excellent work, brought my Honda CRX to have an engine clean and it looked good as new! Thank You Pearls Auto!

Christian Cillo

I was looking around for a place to detail my car and where ever I went I could not get in or a excuse was given. Well not at Pearl auto spa, they did a great job and my car looks brand new. I would say it's a little high the price but hey my money was well spent and worth it. Thanks Alex.

John Kay

My new (to me) car had previously been owned by someone who hadn't cleaned it, ever. I brought the car to Pearls and for a very reasonable price they cleaned the carpets and interior to make it look and smell fantastic. Their customer service was great and they were able to accommodate my shampoo in a short time. Much appreciated Pearls, I will be recommending you to friends and family!

Doug Sage

What a rip off. Charged me $50 just to vacuum the inside. Didn't think that we'd want the exterior washed. Just ignorant customer service.

Ryan

I chose a cut polish detail to clean up a used truck I just bought that had a number of scratches and scuffs. It came out looking like a brand new vehicle! Most of the scratches are gone or are barely noticeable and I couldn't be happier with the results. Their customer service is outstanding and they always take the time to explain the service you buy in detail. I've never spent this much on a detail before, but you get what you pay for and I knew it would be worth it. There's a reason why all the high end car dealerships have their vehicles detailed here. Highly recommended.

Ivan Lin

I have been coming to Pearls for 10 years for a reason. Mike is always a quick text away to get my vehicle in for anything from detailing to repairs needed. Mike is very professional, attentive, and knowledgeable. If you need any detailing needs for your vehicle, I highly recommend Mike at Pearls!

Brandon Kaye

I just returned from a 12 day hunting/fishing excursion in Northern BC. It was a long distance to travel in my truck and it came back completely filthy, covered in mud and dirt amidst a plethora of different smells. Pearls was able to squeeze me in on short notice and their first class service had my truck looking and smelling like new. I highly recommend Pearls Auto Spa to anybody looking for a car cleaning service.

bc a

Took a extremely filthy rav4 to their shop for a full detailing, and I couldn't be happier with the result! Will definitely be back again.

Tom Marshall

Did a great job for 10 bucks. Defo good value.

Emily Puntney-Vogt

Such a great place for a detail!! Amazing service and a great job at an extremely reasonable cost!!!

Tegan Kolodinski

Left a gash in my window tint while detailing. Emailed them about it and they didn’t even respond

jacob boyd

Got the spa detail with 3 cut polish for a Tacoma with a good share of redneck pinstripes. Came out looking amazing inside and out. Staff were accommodating with good communication. Would recommend.

mark vogel

I had an emergency and called Mike from just a Google search on my phone. he was totally honest telling me he couldn't help me but would recommend someone, a mobile tech, who I called, made an appt. and he actually showed up on time and did a great job at a very fair price! I do not exaggerate: Mike (and his referral) saved me BIGtime. I know Mike will treat you fairly and not rip you off as he did for me, a complete stranger. Thanks again Mike, you're a pal! Mark

Jeff Bradshaw

I had a few bad experiences with detailing companies for my retro ride and was hesitant to hand over my keys. But I took my ‘91 Jeep in for a treatment at Pearls and when I came to pick it up, I couldn’t believe how good it looked. I had to check the calendar to make sure it wasn’t 1991 again, because it looked better than when it did when it was brand new. Pearls did an amazing job at a reasonable price and more importantly, knew how to treat an older car and gave 30 year old paint and plastic what it needed to make it look new again. I was impressed and I will be back.

Pasha Mykhaylov

Went in for the $40 interior detail. Very basic and no-frills kind of service, got what I paid for but left feeling underwhelmed as there were still very visible stains and dirt in the interior which they assured me would be taken care of. They also disassembled my centre console and never put it back together, I had to do that myself when I got home. Overall would recommend to an acquaintance, but not to a friend.

Tyler Perkins

Great customer service and attention to detail. They did a phenomenal job on my vehicle. Well worth the price!

Moray Firth

I am so happy with Pearl Auto Spa! My Tesla X looks better than new - I can’t believe how great it looks and feels - I am so happy - full value for my money - thank you Pearl!

Jennifer Wang

GOOD

Peter Plut

Great job!!

Erika Ullrich

The BEST place to take your vehicle, bar none. Mike and his staff are perfectionists who provide an amazing service - brought my Audi in for scratches and ended up with a perfectly detailed vehicle on top of high quality repair! Was almost too afraid to drive it after that - it looked that superb. You can see how all the staff really love cars, and put extra effort to making yours look (and smell) its best. Top notch all the way - too bad you can only give five stars!

Ashley Campbell

Very pleased with the detailing and cleaning of my vehicle. We will be back!

Chris Ng

Mike and his professional team are second to none. They do fantastic work. Cars have the showroom shine after every visit. Great location and always on time

Janine Thomas

I wanted to spruce up my 10 year old VW for sale and Mike, the owner of Pearls, recommended their "Spa Detail" Service. I was thrilled with the results - the car looked almost good as new - totally spotless. The first person who saw it (within one hour of the detailing being finished) bought it and, amazingly, didn't even want to test drive it - this to me was unbelievable, but he did inspect, and listen to, the engine and he knows a lot about cars and engines. He was blown away with the way the car looked. Thank you, Mike and the team at Pearls Auto Spa!

David Meredith

Came in to get paint correction and ceramic coating. I was impressed with the pricing and the epic attention to detail by Alex. Our Jeep had numerous bug hits and branch scratching and now it looks better than new.

Adam Kelway

I don’t normally write reviews but they did a super slick job interior detailing our older car. Looks brand spanking. Like anything you get what you pay for and the prices are on the higher side but worth it for the outcome. Treat yoself.

Francis Toselli

Fantastic experience! 10/10 would recommend if anyone wants their car to look brand new.

Charlie J

I went based off the reviews on Google. Many people on here mentioned that it exceeded their expectations. I was skeptical as I feel my expectations of cleanliness were high. Well, I have to agree with the other reviews. My expectations were exceeded.

tercel keepness

I’ve gone to pearls to get all of my vehicles detailed and cared for. The level of customer service and attention to detail is unparalleled. My vehicle feels and smells brand new every time I leave the lot! Thanks Mike and team for the great service!

Erick Factor

These guys were meticulous and made my 2009 Ford F150 look brand new. 100% recommend and I will be bring back with my others vehicle from now on.

自由不散漫

Great service, detail oriented, averagely priced. 60 dollars for a clean inside out pretty decent. Shout out to the manager there who is really on the ball doing a great job. Highly recommended.

Justin A

Alex, thanks again! These guys did a great job on my 30 year old black car! Mirror like finish, great customer service, reasonable pricing, good location.

Ashley Westenberg

I've been to Pearls twice now and got the full Spa Detail both times... and both times I was 100% happy with how well my car was detailed. These guys leave no rock un-turned sort of speak. And both times my desire to buy a new car was curbed for a little bit longer ;) I am giving Pearls 5 stars because the level of customer service is also very high (you don't get great communication at some places). The staff are professional and courteous.

Elena Khapko

Mike and his team do such a great job and that’s why we have been going there for years!

Scott Murray

They did a great job on my vehicle (Spa Detail)! It's 4 years old but it looks new again (no joke). It's an expensive service but a real treat to re-experience that new car feeling.

Amir D.

I had great experience working with Pearls Auto Spa, especially Mike. Very professional, on time, and great service. I used their full service (inside, outside, wheels, and wax). It's one of the best value auto-detailing services in Vancouver.

Mike and Julia Williams

Great service and my truck came out looking amazing! These guys know how to clean a vehicle! Top notch!

Scott Russell

I have used Pearls for more than 15 years and as a professional myself I appreciate people that take pride in their job and professional in their dealings with customers. Mike, Trevor and their guys take great pride in their service and they are terrific guys to deal with. Highly recommend. Dr. Scott Russell

Katrina Kalashnikova

Absolutely best auto spa in Vancouver! Great service, friendly staff and wonderful results. Took our car camping a few times this summer and nothing would get rid of that campfire smell but these guys managed to absolutely eradicate it. I'm very impressed and will definitely be back. Thank you!

Kris Loshack

Great first time experience here. Mike was awesome and got my car in right away. They did an excellent job, every crevice was clean and the car looked fantastic. Great value for the price, I’ll definitely come back.

Amirali Sarvareh

Car looked great????

Imran Khan - Done Right Demo

Great service, we bring all our cars here and would highly recommend them.

Erica Klemola

I had a little fender bender which left some scratches on the side of my car. The inside also needed some love. I am so happy with the results of this detailing, like everyone says the car looks brand new. 100% would recommend. Especially if you are selling a car, totally a good return on investment.

Cory Bartrim

They did an amazing job to my Range Rover. I had a couple scratches on one door panel that I couldn’t see once they were done. I’ll be bringing her back there a couple times a year!!

Jay Pri

Had a scratch from when a kid on a bicycle ran into my door. Mike quickly took it out and didn't even charge me for it. Thank you so much!

Cole Burton

Mike and the guys did a truly outstanding job. I gave them a truck with an interior that was destroyed and they gave me back a brand new truck. Immaculate. Very well done gentlemen. Highly recommend.