Reviews of Sherbrooke Toyota (Car Wash)

Guillaume Houle

(Translated) I was served by Bianca from Toyota Sherbrooke used and I had incredible service. The service given was beyond my expectations. I am generally suspicious of car salesmen, but I was totally confident with the …

Patrick Couture

(Translated) I request an appointment to change my starter cylinder and an estimate of the price. They tell me that they don't know the price of the components for the repair, I was going to know that once the repair was done. At $ 121 per hour, I didn't like them spending 4 hours on my Matrix at almost 400,000km. Two weeks go by before my appointment and after putting on a lot of de-icer, graphite lubricant and several good slaps, miraculously the problem disappears. I convert my appointment to an oil change simply. 20 mins finished and $ 82 later, I realize they haven't asked me if I'm taking regular or synthetic oil. (Original) Je demande un rendez-vous pour changer mon barillet de démarreur et une estimation du prix. Ils me disent qu'ils ne connaissent pas le prix des composantes pour la réparation, j'allais le savoir une fois la réparation faite. À 121$ de taux horaire, ça ne me tentais pas qu'ils passent 4 heures sur ma Matrix à pres6 de 400 000km. Deux semaines s'écoulent avant mon rendez-vous et après avoir mis beaucoup de de-icer, de lubrifiant au graphite et plusieurs bonnes claques, miracle le problème disparaît. Je converti mon rendez-vous en changement d'huile simplement. 20 min terminé et 82$ plus tard, je réalise qu'ils ne m'ont pas demandé si je prenais de l'huile régulière ou synthétique.

Mingx. L.

great service from vincent!

Mike Tendon

I was looking for a car, and this was the place that treated me best, they did the repair on everything that it needed repair on, the saleswoman Bianca Roy was so friendly and professional. This was my first experience buying a car, and will probably stay the best one.

Celso Kossaka

Thanks very much Dayami for your great service!

David Gosselin

Very efficient and bustling dealership. I worked with Vincent in the service department. He is a good communicator and friendly. …

Maxime Messier

(Translated) Sherbrooke Toyota is the best experience I have had in a dealership. You can feel the pleasure of the automobile in every employee and the attention to detail when buying a new vehicle. Amélie the manager went out of her way to get her hands on the vehicle of my dreams and it was an incredible experience. Plus, they offer amazing local perks when buying a new car such as local discounts and a free chug of beer at Ciborium, little things that make all the difference. The sales service with Gabriel was amazing, his enthusiasm for my purchase made the experience really exciting. And finally, the delivery with the delivery coordinator was the icing on the sundae! Thanks to the whole team, you guys are real! (Original) Sherbrooke Toyota est la meilleure expérience que j’ai vécu dans un concessionnaire. Tu peux sentir le plaisir de l’automobile dans chaque employé et les soucis du détail lors de l’achat d’un véhicule neuf. Amélie la directrice a fait l’impossible pour mettre la main sur le véhicule de mes rêves et ce fut une expérience incroyable. De plus, ils offrent des avantages locales incroyables lors de l’achat d’un auto neuve telle que des rabais locaux et un chug de bière gratuit au Ciboire, des petites choses qui font la différence. Le service au vente avec Gabriel fut incroyable, son enthousiasme face à mon achat à rendu l’expérience vraiment excitante. Et pour finir, la livraison avec la coordinatrice aux livraisons fut la cerise sur le sundae! Merci à toute l’équipe, vous êtes des vrais!

Kira Langille

Great service and kind staff who go out of their way to help when they see you struggling with a stroller ! ????

Steve Labbé

(Translated) Delivery with defects on the new car ... no service. Silo operation. No department is responsible and they all seem to be in competition with each other. No communication between departments (parts, sales, bodywork ...) Indicating that you cannot find a file in my name indicates a bit of a mess with your dealership Taking possession on July 12, 2019 Seller who was Mr. Auger who left If you can not find with this information, I will be happy to include other information to help you find ... (Original) Livraison avec des défauts sur la voiture neuve... aucun service. Fonctionnement en silo. Aucune département est responsable et ils semblent être tous en compétition l’un envers les autres. Communication absente entre les départements (pieces, vente, carrosserie...) Le fait d’indiquer que vous ne trouvez pas de dossier en mon nom indique un peu de désordre de votre concessionnaire Prise de possession le 12 juillet 2019 Vendeur qui était M Auger qui a quitté Si vous ne trouvez pas avec ces infos, il me fera plaisir de mettre d’autres informations pour vous aider à retrouver …

anthony payeur

Best

Sabir Noori

Very nice

Alain Richard Perenyi

Congratulations to have Dayami on your team :)

Lefebvre Pierre-Philippe

(Translated) Great service and good follow-ups. I have to admit that I always have great advice and know why I am spending. That kind of quality at a price. Thanks again. (Original) Super service et de bons suivis. Je dois admettre que j'ai toujours de bons conseils et que je sais pourquoi je dépense. Ce genre de qualité à un prix. Merci encore.

Han Y

Great experience with the employee Vincent from service department, he paintly answered all the questions, very nice guy!

Nighteye_e

Someone working there tell me that if i am not serious about buying a new car, then dont waste my time because i am not getting paid hourly soo... …

Ugo Roy

(Translated) On site, I received the services of Vincent and he made the experience very pleasant! He was able to listen while respecting my criteria and budget. Thanks again to Vincent !! (Original) Sur place, j’ai reçu les services de Vincent et ce dernier à rendu l’expérience très agréable! Il a su être à l’écoute en respectant mes critères et budget. Merci encore à Vincent!!

Kathryn Fletcher

A great experience. Very happy with my purchase

Bobby

Curious service, but very slow.

Sara Fleury

Best dealer in the city

Eric Ouellette

Very well organised service department.

Abdul Rahman

Hi I didn't say anything

Vanee

(Translated) I apologize in advance, I forgot the name of the young man who served me, long hair and glasses. I bought my toyota in 2020, the new CH-R, I had exceptional service both with him and with the credit department, …

Jiayi Zhang

Good experience with Toyota!! Vincent at service is excellent.

Antoine Couture-Cossette

Good customer care with a shuttle service available for free. A bit pricey on time.

Marie-Kristel Trépanier

Jay is bae

John Suddaby

Very good service, I had a recall done and the service was quick

Rasivitya H

Good service

a bergeron

(Translated) RV for oil service and install winter tires, had to take 1h30 ... 3h15 later I'm still waiting..???????????? …

redxiii09

Dom is so a great dealer!

Kimberly Froud

Always smiles and sharp people who knows there job! ;)

Jean-Philippe Mailloux

Honest customer centric approach.

Étienne Pichet

Very good service, thanks! :)

Sebas Pare

(Translated) I just made a quote but the service looks good (Original) …

Christian Pouliot

Service is good and they'll easily make up for any problems you could have had with them.

Jean-Luc Audet

(Translated) Excellent service. Efficient shuttle service. Respect of schedules. …

Mirwais Sakhizada

The best ????

Marilyn Dallaire

(Translated) Still disappointed by Toyota ... I went to have my vehicle serviced and once again a bad experience ... I was in front of the offices and everyone was talking to each other they looked at me but did not speak to me, no hello .... after which I went to receive a really stupid and unpleasant person to talk about ... in addition to a service that was always very long and still expensive if I compare the prices. Unfortunately, I have to finish my rental to change company ... (Original) Encore déçu par Toyota... je suis aller faire l'entretien de mon véhicule et encore une fois une mauvaise expérience... j'étais devant les bureaux et tout le monde parlaient entre eux ça m'a regardaient mais me parlaient pas, aucun bonjour.... après quoi je me suis va recevoir par une personne vraiment bête et désagréable à parler... en plus d'une service toujours très long et quand même dispendieux si je compare les prix. Je dois malheureusement finir ma location pour changer de compagnie...

Jason Davis

Overall, I thought that that staff was courteous and fair. Kudos to Marc and Kimberly for making my purchase experience a positive one. I am not an easy customer and I thought they were great.

Christian Leblanc

(Translated) The sales service is truly exceptional. Thank you very much to Sabrina Jetté and Gilles Harvie, great people who give themselves body and soul to make customers satisfied and happy. (Original) Le service aux ventes est vraiment exceptionnel .Merci énormément à Sabrina Jetté et à Gilles Harvie des gens super qui se donnent corps et âmes afin de rendre les clients satisfaits et heureux.

Marc-Antoine Phaneuf

(Translated) I've been to this dealership twice and always had bad experiences. An oil change that tells you that it will take 30 mins and that you have been waiting for 2 hours and your vehicle is still in the parking lot! I do not recommend this garage unless you want to wait all day and have nothing to do (Original) Ça fait 2 fois que je viens à ce concessionnaire et toujours des mauvaises expériences. Un changement d'huile qui te disent que ca va prendre 30 mins et que ca fait 2hrs que tu attends et ton véhicule est toujours dans le stationnement! Je déconseille ce garage sauf si vous voulez attendre toutes la journée et que vous avez rien à faire

Line Paquette

(Translated) Welcoming and the explanations on the vehicles are detailed …

Muhammad Ali Mirzayee

Very gud people need to buy a car plz go

James Begin

Prompt service

Mike Giuseppe

Great service from Jeremy! Very happy with him and Sherbrooke Toyota

fralex9296

Nice team, great service

Harper Sun

Vincent is so nice and friendly! Thanks for providing such a great service! Thumbs uuup????????

Manuel Remonté

(Translated) Dealer who does not oblige and who listens to needs. Excellent experience …

Guillaume Dub

(Translated) Bad service you make an appointment ask for a courtesy car and when you are there they tell you that there is no note in the file and that we have to wait. Really ordinary. Don't be in a hurry at toyota. That must be why the waiting room is so big and comfortable. (Original) Mauvais service vous prenez un rendez-vous demander une voiture de courtoisie et lorsque vous etes sur place ils vous disent qu'il n'y a aucune note au dossier et que nous devons attendre. Vraiment ordinaire. Ne soyez pas pressé chez toyota. Ça dois être pour ça que la salle d'attente est si grande et confortable.

Alexander D’Arcangeli

Good service very busy tho which is understandable

山田小狼

(Translated) It was the best experience I have ever had at this store. I would like to thank Mr. Vincent who was very kind and helpful. He gave me lots of tips, I will recommend all my friends to come here! (Original) C'est la meilleure expérience que j'aie jamais eue dans ce magasin. Je voudrais remercier M. Vincent qui était très gentil et serviable. Il m'a donné de nombreux conseils, je recommanderai à tous mes amis de venir ici !

Kaven Jozek

(Translated) Carol-ann this is the best really had a good service thank you very much my beautiful …

SIWEI AI

Supreme experience with Vincent from Service department. I had my doubts with Toyota but after ulta patient and detailed illustration …

Raymond Plante

(Translated) Good. Very caring personal sales services and gold bar management (Original) Bon. Services.personnelles des ventes très attentionnés et la direction de l,or en barre

Christian Martineau

(Translated) Great service! I call on a Monday morning at 9:00 for a vehicle that is totally dead... They give me a tow truck number (I'm 30 minutes away in a small satellite town) and paff 14:00 everything is fixed!!! Bravo & thank you to Mathieu in the service department and to the whole team too! (Original) Super service ! Je téléphone un lundi matin à 9:00 pour un véhicule qui est totalement mort... On me donne un numéro de remorqueuse (je suis à 30 minutes dans une petite ville satellite) et paff 14:00 tout est réparé !!! Bravo & merci à Mathieu au département de service et à toute l'équipe aussi !

Anthony Houle

(Translated) Fast sales service, but a big 0 for after-sales service. I bought a used car (2017) and I was sold completely finished winter tires with the car saying they were still good for 3 years. After informing them that I could have killed myself with these tires, the seller suggested that I resell the tires on blackmarket (facebook). If I can give you a tip, avoid the seller Rock Nadeau. The rest of the team seemed relatively friendly. It took everything to reach one of the managers (no answer on the phone at 10 a.m. on a weekday and a few messages left on the voicemail boxes) and even the seller (3 days to simply return a call and then inform me that there was nothing he could do to remedy the situation). Fortunately, I love Toyota cars, but I might never do business there again in this place due to this very unsatisfactory experience. (Original) Service de vente rapide, mais un gros 0 pour le service d'après-vente. J'ai acheté une voiture d'occasion (2017) et on m'a vendu des pneus d'hiver complètement finis avec la voiture en me disant qu'ils étaient encore bons pour 3 ans. Après leur en avoir informé que j'aurais pu me tuer avec ces pneus, le vendeur m'a suggéré de revendre les pneus sur blackmarket (facebook). Si je peux vous donner un conseil, évitez le vendeur Rock Nadeau. Le reste de l'équipe semblait relativement sympathique. Ça a tout pris afin de rejoindre un des gérants (aucune réponse au téléphone à 10h le matin un jour de semaine et quelques messages laissés sur les boites-vocales) et même le vendeur (3 jours pour simplement retourner un appel pour ensuite m'informer qu'il ne pouvait rien y faire pour remédier à la situation). Une chance que j'aime les voitures Toyota, mais je risque très bien de ne plus jamais y faire affaire à cet endroit dû à cette expérience très insatisfaisante.

ZILI GAN

Vincent who works in service department is best!!Ask him for help if you need something!

Endzeït

(Translated) Worst mechanical service I have seen, customers pay for garage problems. I went to take my 2020 Tundra to their appointment, they call me back at the end of the day to tell me that Lift is broken and that they cannot …

Jiayi Gu

I spent a wonderful time with Vincent from the service department. He's very nice and professional. I strongly recommend this store. Good experience!

annie drouin

(Translated) I just bought myself a rav4 and got advice from Bianca, excellent service the full tour of all my car options. I couldn't ask for more, excellent service. A special mention also to the funding to the kind Marie-Douce …

david Zapata

(Translated) Sabrina at the front desk was super nice, she offers excellent customer service and also offered great coffee! (Original) Sabrina de l'accueil a été super gentille, elle offre un excellent service à la clientèle et a offert aussi un trés bon café!