Reviews of CARSTAR St. Thomas (Car Wash)

Tammy Hurst-Erskine

Stellar empathy and customer service!

Sarita Vandernaalt

Rob was professional, efficient and great with communicating with me each step of the way.

Tom Jones

Alright in a pinch. Just wish they could colour match better

Jordan Darbishire

Super friendly, fairly priced and very fast. Would recommend 100%.

Dragonlord jason

Great place for body repairs staff are friendly and they do a great job

Ron Reinholt

Great business. Dave was very helpful and professional. I'm very pleased I brought my car here. Wouldn't hesitate to recommend them to anyone needing a great job done.

Steph Neale

Best place in town for body work.

amar Kaur

My car was sent to them after an accident. All they did was a patch work. Mixed damaged old and new parts causing the so called repair to start falling apart literally same day the car was on road.

Janos F

They fixed my wife's car and they did a really nice job. The car had some corrosion problem. Took them only few days and the price was better than anyone else estimated. If I will have simular car problem, I definitely will see them first

Ron Ethridge

Couldn't be happier. Was recommend to these guys following an accident. They made it so easy.

Jessica Pease

Excellent, fast service! Had body work done here twice and drive my car out here from London to get work done. Knowledgeable friendly staff.

Stephen McEown

Amazing service and my vehicle look better than when I got it from the dealership. Rob and his team definitely know what they're doing

Dominic Kowalski

Took my car in - had right side rear door, dog leg damage and what not. Explained the intentions with the car.. just needed a patch job, a band-aid. They said we only fix things right, i said well okay fair enough. They qouted me a reasonable price and a time frame that worked in my favour. Excellant communication throughout the process. After everything was said and done, service writer comes back with a price at about 25% below the quote! ( like when does that happen right!? ) They took the time and did the leg work to understand what i was after with the fix, and it was still done professionally that you wouldn't be able to tell anything happened. Much better experience than the carstar i dealt with years ago in the G.T.A.

Leslie Lumley

When I had my Saturn, I was unfortunate enough to have experienced two minor collisions. The service at CARSTAR made the following repair process as painless as possible. I certainly hope I never need their services again, but if I do, this is the only place I'd consider!

Me

These guys are phenomenal! Second time going here they do great work and make sure you are 100% satisfied with the work. It is also guaranteed for lifetime you own car. Anyone needing repair don't hesitate to go see these guys before you let the dealership mess up your car.

Matthew R

Great work, but pricey!

Marc Ouellette

I have been there for body and paint work twice now in past 10+yrs and still doing excellent job on both vehicles. I have had insurance damage repairs at different local shops but CARSTAR is # 1 choice as far as I'm concerned.

Doug Carter

Got 4 stars for quick repairs to truck after forgetting to submit quote to insurance. It all worked out and very satisfied with work.

Martin Evers

Have dealt with them before. They are aways helpful and professional. I highly recommend them.

Carlie

Not the best communicators, my car ended up being a week and a bit later than their estimate and had trouble getting them on the phone. But face to face, they were absolutely great and the work done was amazing! Would recommend

chad ghattas

Mike the owner is hands on and listens to detail. Repaired our van and repairing it again after another incident. Great job staff

Tom Whitworth

Awesome service every time

Bogdan Rozhko

Quick quotes

Adam John

Absolutely fantastic service and workmanship! Just picked up my truck from them and couldn't be happier. Highly recommended! Make the drive from London to St. Thomas, you won't be disappointed!

Megan Henderson

I have been a returning, loyal customer to Carstar for several jobs over the past few years. Took in my car to have a spoiler installed, the younger gentleman with the beard came out to greet me and to my suprise I was turned down, he said he wasn't willing to do the job because he didn't want to drill holes and that I should take it to a windsheild place to have it polyurethaned onto the car? He didn't seem very friendly or professional. Last I checked this is a body shop and if the customer is willing to pay whatever it cost for the job, the customer should have the job done as with most businesses who take care of their customers. Long story short, took it to another shop in town (Woody's) with no problems, guys were great and the paint match is perfect, looks great! Unfortunatly Carstar has lost my business from this terrible experience and I would not suggest you go here.

Chachee

Extremely impressed with the service here. Took great care of my wife's car after a minor accident. The work was done ahead of estimated ETA. If we do need body work again, we will use them again. Highly recommended!

Aleksandra

These guys are super awesome and do their job great. We had the car accident and the insurance company sent us to this place. Thank God. We’re super happy how they did their job. Our car look completely perfect. Thank you guys again. We’re definitely gonna recommend this place!!

Henk Koenraads

Great place to get your car repaired

Steve D

I like that name says Car.

Devin Williams

2nd time going to car star. They didn't do the job exactly how I'd like it to be done both bang ups.. but had no problem fixing it again. Staff and managers are fantastic.. just wish it was once and done then it would have been a great experience.

Chris Wright

Our insurance company sent out van here after we hit a dear. They orchestrated with the towing company to get our van brought over promptly. They took care of the rental car pick up and drop off which was very thoughtful. Kyle was very professional and answered all our questions in terms we could understand . They had our van fixes 5 days sooner then planned not to mention had it detailed inside and out when they returned it. Kyle called a week after we had it back to check and make sure everything was up to par . Thanks Kyle and Carstar staff for making our misfortune a pleasant experience .

Jennifer Ramos

Excellent service! After my accident I thought my car would never be the same, WOW was I wrong! Thanks Carstar!

Linda Holmes

They took great care of my car and were very professional it looked amazing when they were done couldn't be happier