We've got the reviews of people like you who are purchasing the services and products of Shell (Car Wash) in Red Deer area (Canada).
Right now this firm gets a score of 3.7 out of 5 and this rating has been calculated on 30 reviews.
You must have seen that it has an average rating is quite positive, and it's based on a high number of reviews, so we can conclude that the score is quite faithful. If people have bothered to leave their opinion when they are pleased with the service, it works.
You know that we do not usually bother to place feddbacks when these are good and we usually do it only if we've had a problem or issue...
This Car Wash belongs to the category of Gas station.
Sir/mam I am from malaysia.i am working under shell Malaysia service center.my position forman.my experience certificate in last 5year.if you need manpower you receive me.i agree going to canada.need to cv or passport please give me Gmail account I send my account.thanks Belayat Hossen From Malaysia
Always an awesome customer service experience from the night shift guy who is CLEARLY zooted to the moon. Always a pleasure from him and will continue to come to this location for my snacks :)
Convenient place, considering there aren't that many has stations around in the area
Gas station
Awsome
(Translated) common convenience store (Original) dépanneur commun
Quick in and out
NOT open 24hrs.
As expected. Staff was very friendly.
The touch car wash used to be the best but after the refurbishment of the car wash there is no high power spray to get in the crevices. $14 for a terrible wash. What a rip off!
Finally! ⛽️They’re open and ready to serve you! Big notice when you pay at the pump are the buttons on both sides of the screen, it’s new and nicer to press! But that’s all. Same tech like the previous ones from other station. They don’t have tap to pay yet. Sigh Inside, you need to be more understanding coz the cashier is still new and when you buy a lotto ticket, they don’t know the “classic pack” yet. So don’t say that coz they will end up giving you cigarettes. ???? They good about new gas ⛽️ stations, they do have promotional price so they have lower gas price compared to other Shell Stations within the area. ???????? the question is, for how long... so for the mean time, if you’re an avid fan of “V-Power” this is the place to fill up your sports car!
Gas,snacks,coffee and donuts......can't go wrong there.
How refreshing! A nice clean bathroom! Well done Shell in North Bay! ????
Hello, my name is John Liuzzo. I am the President of John's Presentation - a YouTube supported company. I would like to personally thank your manager. She was able to make an on the spot decision without hesitation. I actually gained a lot of respect for Shell that early morning when she gave me the support needed to get me on my way. I don't have to go into the details, but I was quite impressed with her decision making skills. As I remember, the cash rang up $36 dollars, give or take some change. She gave me food and gas because I was startled thinking I had an important engagement that I had to prepare for. Simply put, she let me be and helped me on my way. Thank you again Manager for giving me my dignity that early morning in Amherst, NS. ie:. She was the manager with red hair. Yours respectfully, John Liuzzo, President, John's Presentation - a YouTube supported company.
4 stars because 2 neighboring stations were cheaper. This is a large shell station with a car wash, BMO atm, vacuum and lots of pumps. Its not too far from the highway and has lots of entrances. They sell ice, firewood and propane. Vacuum starts at $2 for $3 and air inflator is $1. They do sell diesel and they're open 24 hours. They also have a payphone.
(Translated) Anyway! (Original) Bon ben en tout cas!
(Translated) Very good service, the young people are very polite, calm and consider their client to be special people. (Original) Très bon service les jeunes sont hyper poli, calme et considère leur client comme étant des personnes à part.
(Translated) Small convenience store with several services. Well located ! (Original) Petit dépanneur avec plusieurs services. Bien situé !
(Translated) Gasoline is more expensive there than at Costco. Place well placed. (Original) L'essence y est plus chère que chez Costco. Endroit bien placé.
Always clean and easy access.
Convenient location, clean washrooms and free coffee with fill ups. Airmiles+
(Translated) Very good condition and attitudes in the customers. (Original) Très bonne condition et attitudes en les clients.
My vehicle likes this gas 100 km more than other gas brands
No complaints here. Clean washrooms, convenience store had good selection, gas is gas!
Open 24/7 but gas is way to expensive.
Whatever you're paying these clerks, it's not enough. Better customer service than I would expect to receive at most restaurants, and they're not even fishing for tips! Just genuinely nice people. I mostly interact with Dean but all of them are great.
(Translated) Quick staff. (Original) Personnel rapide.
Don't give this place your money or business they treat everyone like a thief before u even enter I am a regular customer there since they opened iv never been accused until they started getting all the new workers started working there
Nice and friendly staff ,clean place and car cash for only 5.99
Good car wash but hard to exit this location in any other direction than west.
Well located on Cure Labelle close to 640
I went this place it was nice area, staff are good the washroom was very clean and carwash is cheap than other. I am satisfied with the service so I gave 5..
Convenient location, friendly staff and a decent car wash
Near downtown. That's handy as gas stations are in low supply near the downtown core.
Clean and friendly!
Car wash
Average gas station
Always come to this particular location to fill up my truck. $90 each time every 2 weeks. Today I just need a little air for my tires they still want to charge me!! Well, no more business with you shell!!! I’ll go fill up somewhere else from now on!
Great service and selection
I have very bad experience for this 3155 king George blvd. Surrey gas station car wash. I went there to wash my car and after that I have found out my front of license plate holder be damaged by the car wash machine. I talked to the manager this morning about the matter. she just told me well.. they can not do anything about that.... the gas station car wash machine damaged the holder and do not going to response... !!!!! I am going to give this station 0000 for rate.
It's a garage .. Coffee sucks ..
The lit needed to be cleaned after the snow fall
(Translated) Promotion car wash and air Hihihi miles! (Original) Promotion lave-auto et air miles Hihihi!
Just love the customer service and help.
Fast service
Ran out of gas on the freeway. Wanted to buy a water bottle, drain it, and use it as a mini jerry can. I was refused. Went down the road, and had a nice experience at the husky. What a hassle.
(Translated) Shell is great (Original) Shell est super
(Translated) Although generally large variety of food on the go there is better service station (Original) Bien en général grande variété de bouffe sur le pouce il y a mieux comme station service
Good place. Good service. Good stock.
Pretty generic gas station that has a quick convenience store. I was able to find fresh milk cream at 11pm. :)
Easy to get in fill up and go!
Great location, has a good selection inside store.
(Translated) Worst service in the area. ..impossible to do the "full" because you have to pay in advance. If you pay cash it will be necessary to guess (Original) Pire service dans la région. ..impossible de faire le "full" parce qu'il faut payer à l'avance. Si tu paie cash il faudra deviner
Difficult to get out of the station during high trafficking times.
(Translated) False given the current price of gas, Always more expensive, do not rely on Google for this place (Original) Fausse donnés sur le prix actuelle du gaz, Toujours plus chère, ne pas se fier à Google pour cette endroit
Charged me $17.85 for a quick rinse. Stated I was there for 17 min. My phone tracker verifies 6 min. Watch for this.
It's a gas station. What more can I say? You buy gas and your car goes. That said this one is always tidy and if you're going that way it's relatively easy to get in and out of.
Been open for over a year but still not completed inside, very expensive for items as expected
lots of room to maneuver to the pump you want. Also nice clean bathroom.
Pretty small selection of snacks inside and they don't let workers use the microwave to heat up their lunches. They have a carwash but in the past it has only done an ok job of cleaning my car.
Marinder contacted me to rectify and apologize for his behavior. I accepted his apology and have removed my review. If any other issues should arrise i will share more info.
Always clean! Super friendly staff!
(Translated) The guy fummer out and have the feeling of bothering him and a banner change just happened (Original) Le gars fummer dehors et ont n'a l'impression de le déranger et un changement de bannière viens de survenir
(Translated) I have an electric car and I have to pay $ 2 more than I see but no gas for a car wash well done (Original) J’ai une voiture électrique et je dois payer 2$ de plus vue que je mais pas de gaz pour un lave auto Bravo
(Translated) Very well (Original) Très bien
The car wash here is closed 90% of the time . I have a monthly car wash card but when ever the car needs a car wash after a bad snow or it’s too dirty the car wash is closed . I will not be renewing my card again. I think it’s better they shut down the car wash as it’s of no use to customers when they need it. Very bad service .
(Translated) The best gas in the area and the employees like my car ???? (Original) Le meilleur gas du coin et les employés aiment bien mon auto ????
(Translated) Shout out to Jen (Original) Shout out à Jen
Frequent carwash breakdown causes tension. Rest is great.
(Translated) Service ok, very dirty. (Original) Service ok, très sale.
Despite the posted hours, they were not open at six today; not by eight either. Otherwise good.
Don’t buy from this shell— bought a bunch of gift cards and spent a ton of money getting them. For them to claim that they are all declined and have nothing on them. Mind blown. They still have the GLUE on them.
This is the best place for car wash and gas but it’s not open 24 hours google map is showing wrong it open at 6 am till midnight
Good convenience store area and convenient highway access. Prices average for a gas station.
Great customer services and great deals on products.
staff is nice enough . need to keep up on their slurpee machines though
Tried out the Car Wash. You get a ticket when you drive into wash bay then pay for time you were in wash bay when you are driving out. For quick wash and rinse I used bay for 10 minutes according to my start time on ticket. I was charged $18.90 WOW Glad I wasnt in there for any longer or I would of had to leave my car there. Very Expensive for a wand wash. I think I'll go else where next time.
(Translated) The staff is nice and I can use my air miles card (Original) Le personnel est gentil et je peux utiliser ma carte air miles
No touch wash
Best gas for your car
Love this car wash ....great options great price
Nice clean gas station
Always more money then the surrounding gas stations
Google show me an excellent gas station near white rock and Langley area. Google ????????boom you are here at 3155 king george blvd. Thank you ????
Excellent service and location
(Translated) Boner services and in addition to the points (Original) Boner services et en plus des points
This store is only open 6am to 12 midnight Google map please change it please it’s misleading the people those who using the google map app
Gas station. Normal prices. Has a contactless carwash.
I've been trying to reach them by phone for two hours - constant busy signal. Not very customer-friendly. On the other hand, they have a great car wash.
(Translated) Always a good service (Original) Toujours un bon service
nice gas station
Stopped in to grab a couple drinks after the castle. Got what we needed quickly but the tap machine didn’t work so couldn’t use Apple Pay. Had to dig for my wallet instead. Small gripe I know but I’ve become accustomed to Apple Pay everywhere I go.
Great friendly staff
(Translated) Service draws zero. On the 29th of February. At 13:35 a young woman served me and I was rarely served that way. No hello..no smile. ..hyper beast. . I just wanted to throw things at him by the head. (Original) Service nul nul nul. Auj le 29 février. À 13h 35 une jeune femme m'a servie et j'ai rarement été servie ainsi. Aucun bonjour..aucun sourire. ..hyper bête. . J'avais juste envie de lui lancer les choses par la tête.
I asked the price of the car wash and he showed me a board with prices. The price exposed for the car wash was 8$ but I payed almost 14$. I asked an explanation and he told me "oh.. Maybe the board is old. Now the price has changed". I washed the car. After washing it it was still almost dirty as the beginning.
Arshvir was really helpful and polite! Washroom and store was super clean????
I've bought fuel here for decades. I've watched the decline of this station. Steadily. Today it took 14 mins to fill my Diesel truck. It seems they don't change the filters.on the pumps near enough. Time is money. If they don't value my time, I don't want to support them.
Great car wash experience! They have all you need for your car!
They have expired food items in the store and they don't care. You can point it out, come back a week later, same expired items still there on the shelf for sale. Someone needs to close down the convenience store or change the ownership.
Good car wash.
(Translated) It says open 24 hours a day and 24 hours and I was around 11:30 am and it is not open I walked for more than 1 hour for a guess 24 hours so if you see the boss just tell him about it thank you (Original) Ça dit ouvert jours et nuit 24h et j'ai été vers 11h30 et il n'est pas ouvert j'ai fait plus de 1h à pied pour un supposer 24h alors si vous voyer le boss juste à lui en parler merci
Quality gasoline
Bon service !
(Translated) Payment at the pump does not work very well - other than that everything is regulated (Original) Paiement à la pompe ne fonctionne pas très bien - à part ça tout est réglo
Good car wash. Very relax.
Great we do there lawns George family mowing:)
(Translated) Good service, there is a small convenience store. The only problem is to resume 117. It is on the corner of a light. (Original) Bon service, il y a un petit dépanneur. Le seul soucis c'est de reprendre la 117. C'est sur le coin d'une lumière.
(Translated) Good service station. However located at a somewhat exotic crossroads. Very dynamic attendant. (Original) Bonne station service. Située toutefois à un carrefour un peu exotique. Préposé très dynamique.
Fast efficient service and a car wash too.
(Translated) But yes for the air miles points (Original) Mais oui pour les points air miles
So friendly!!
Friendly staff!
NOT open twenty four hours.
Bad personal
Always missing paper when you pay at the pump
Ok
I was putting my vehicle through their ultimate car wash which was supposed to include the triple foam wash, this never happened! I received the most basic wash, and when I went in to complain I was told by the attendant that he couldn't do anything as the manager wasn't there and that I had to wait for the manager to come back on Monday, I was there on Saturday. I asked the attendant to call his manager as I had came from a different city and didn't want to go through the hassle of coming back, he ultimately refused to do so. It is my opinion that any large corporation/business should have a manager/supervisor available to attend to customer issues/complaints at all hours of the day that their business is open, that is simply customer service, taking care of your customers on a timely and convenient way should always be a priority!
(Translated) Nice selection of micro brewery beers ???????? (Original) Belle sélection de bières de micro brasserie ????????
(Translated) BMO window and car wash (Original) Guichet BMO et lave auto
Nice modern touch free car wash
Wow, let me just say, I truly dislike this location, came in here twenty minutes before close, only to grab a quick drink, the employee was annoyed that I was there as I guess he wanted to close down early. Told me hurry up and get out. I couldn't believe it, if I spoke like that to a customer at my job I would be severely disciplined. How utterly rude and unprofessional. It's down the street from where I live but I've yet to go back. Never will.
Great spot!
Collects air miles.
(Translated) Convenience. Good location. (Original) 方便。Good location.
Convenient
(Translated) We will give 5 stars Sabrina is very welcoming the week of days her very pleasant smile and kindness of.Guy Leseize. (Original) On va donner 5 étoiles Sabrina est très accueillant la semaine de jours ses très agréable sourire et Gentillesse de.Guy Leseize.
I tried to pay at the pump, but it wanted me to choose a certain amount to freeze on the card (large sums of money). It then took me through a confusing process, and cancelled itself. I tried again, and on the second try it let me pump the gas, but forced me to go inside to pay...... which, I didn't want to do. Whatever happened to just putting in your card to pay, and just pumping the gas! Are you trying to make the process more confusing, just to get more money Shell? I will never go to shell again...... not in Canada, at least.
Closest and convenient. Counter staff ok.
New Shell station.with car wash .
(Translated) Gasoline and car wash (Original) Essence et lave-auto
Get your gas fast here easy in and easy out great place
Friendly staff. Great car wash. Good gas too. People expecting “free air” should take a deep breath and move on. Commercial compressors aren’t cheap and require regular maintenance, just like your car and/or your bike. Also bare in mind there are only two gas stations in the city of Victoria both sit on very valuable land so be kind and support them. You can’t buy gas at a condo building.
DON'T USE THEIR CAR WASH. The car wash ripped off my side mirror cover and dented it. The Jaguar F-Pace behind my car had it's rear license plate RIPPED OFF. The attendant stopped the car wash and retrieved my covers, which I was able to snap back on. I watched the attendant pick up pieces of multiple cars from inside the machine.
Went through the broken carwash 3x bc they don't give refunds even though they know their wash is broken. Doesn't rinse. Left soap all over my truck and when I asked for a refund she was extremely rude!! She yelled at me with a sarcastic voice that she had already given me a free wash yet I still had tricolor soap everywhere!! Terrible ethics!! If you know your carwash is broken then STOP SELLING PEOPLE BROKEN CARWASHES!! I'LL NEVER GO BACK! FU KARI
Bright station. Shell gas is top notch
Best premium fuel made!
(Translated) Very fast service! (Original) Service très rapide!
Staff were ok
They gave me gas.
Best Customer service in the town!
Fast and efficient
The staff was chipper and helpful.
Not best place to get gas. Person inside put wring pump number so someone else got that person's Gas and then had to go in and pay thete gas back and then pay more for there Gas. Also people come in from differnt directions need bettè system
(Translated) Cheap (Original) Pas chere
I went to go and fill up gas at 11pm I was really low and the gas station was closed when it closes at 12 and I tried to go into the store and the employee said no I won’t come back again poor hours, bad customer service!
(Translated) Complete dépanneur. (Original) Dépanneur complet.
Been returning for over 2 years nearly, still a great Shell. Has a car wash + 94 Octane
Everyone who works here is super friendly!
Came at 11:30 PM, they close at 12, attendant was away cleaning for a while but when he came back and saw me waiting at the window he just turned around and kept cleaning, totally ignored me.
Friendly staff. Always clean!
(Translated) Quality gas (Original) Gas de qualité
Great gas station with friendly staff.
Over priced gouging!! Never a good experience getting gas here.
(Translated) Shell very small but near the highway. (Original) Shell très petit mais près de l'autoroute.
The staff are helpful and friendly...never try to rush but still get things done quickly.
The car wash malfunctioned and damaged 4 of our cars in a row. Hoe did they intend to fix. Give our money back and offer us to go through again
friendly staff.
(Translated) There is no paypass / paywave ... The pumps are old (Original) Il n'y a pas de paypass/paywave... Les pompes sont vieilles
Nothing different than any other gas sation
A very convenient place to stop for gaz!
(Translated) Fast service (Original) Service rapide
It has gas.....what more can I say.
(Translated) Ordinary.. (Original) Ordinaire..
Glad to have this business in the neighbourhood! Have never had a problem with this Shell location and really appreciate the fact they are part of the Airmiles program. Only issue I have is the car wash is hit and miss, one time it does an amazing job and the next time it does not. Overall this a great gas station!
(Translated) since a few months the service has diminish much and often in the new ones he forgets to give you your change because he is jabbing too much. Today I wash my car and it is mediocre, gives me another one and does the same thing. very disappointed (Original) depuis quelques mois le service as diminuer beaucoup et souvent dans les nouveau il oublie de te remettre ton change parce que il jase trop.. aujourdhui fait laver mon auto et c,etait mediocre elle m,en donne un autre et fait la meme chose. tres decu
Decent
Good car wash, but difficult station to get in and out of, with limited access on a busy corner location. Beware the pre-loaded car wash cards - when a card goes bad on you, it's a matter of "sorry sir, there's nothing I can do about it."
Prices are average, good carwash, friendly staff, also has a tire inflator and vacuum. Overall a clean gas station
This place is a little frustrating. It's only grace is it's location. There are few gas stations once you start heading north from this location, which forces you to use it. Them implemented a new greedy policy where they charge you $0.05 per bag (for the environment LOL!) and their gas pumps are fairly annoying if you're in a rush, it ALWAYS prompts you for a carwash, which ultimately just wastes more time. The staff is really cool though, but if they opened up another gas station across the street I'd likely never come back. Also leaving this parking lot is more or less a nightmare.
(Translated) Well placed and easy to access (Original) Bien placé et facile d'accès
(Translated) Very bad follow-up on the recovery of my credit card lost on the spot. At the first call I am told that they found her but the employee does not have access because she is in a locked office. I had to do at least 6 other follow-up calls where I was told that I would be called back, called back at night, and then called back. An employee told me outright that the person had "shoveled" the problem ahead to another person and another flatly hung up on me without answering my question about how I could get my card back when it was just to confirm to me that they had it. At the end of the day, a supervisor tells me that I just have to bring a new one. A truly deplorable service. I do not recommend this place. (Original) Très mauvais suivi sur la récupération de ma carte de crédit perdue sur place. Au 1er appel on me dit qu’ils l’ont retrouvée mais l’employé n’y a pas accès car elle est dans un bureau barré. J’au dû faire au moins 6 autres appels de suivi où on me disait qu’on allait me rappeler, de rappeler le soir, ensuite rappeler le jour. Un employé m’a carrément dit que la personne avait « pelleté » le problème en avant sur une autre personne et un autre m’a carrément raccroché au nez sans répondre à ma question à savoir comme je pourrais récupérer ma carte quand il venait tout juste de me confirmer qu’ils l’avaient. En bout de ligne, un superviseur me répond que je n’ai qu’à m’en faire venir une nouvelle. Un service vraiment déplorable. Je ne recommande pas cet endroit.
Innaccurate hours. Not open 24 hours
Friendly service
I received a coupon for fuel from sobeys. Decided to give she'll a shot - never again. For some stupid reason they do not have an option for using coupons at pay at the pump - so as much as i hate the inconvenience of going in - I did. Normal transaction-gave the guy my coupon, asked for regular diesel (cuz I don't need v-powered diesel) and went to fill my car. Pump error - wromg fuel type. Went back inside and told the guy (after waiting in line AGAIN for 10 minutes) he gave me the wrong fuel type - so that wasn't an easy fix he had to cancel my transaction and re put it through on my visa. Okay my patience is wearing thin but everyone makes mistakes. Go back out and begin fueling my vehicle, only to see that the pump is charging me full price...... AAAARRRGGGHHHH. Go back inside, wait in line, he sees me and says "oh no". I told him the WHOLE reason I came to this fuel station today was to save a couple bucks and use the coupon. He told me it was too late, and maybe he'll get it right next time. Overall, filling my tiny jetta took well over 30 minutets, and the customer service was very lacking.
1 of 6 pumps had gas. Friendly service
The only thing that could make them better would be cheaper gas.
(Translated) Good car wash (Original) Bon lave auto
Best coffee.
Nice for the car wash.....but only 91 in octane
(Translated) Typical service station (Original) Station service typique
(Translated) Service pretty null. Long waiting time, even if I was alone. The clerk had seen me, but still continued his task. Several minutes waiting to be able to put gas in my car and several minutes to wait to pay. (Original) Service assez null. Long delais d'attente, même si j'étais seul. Le commis m'avais vu, mais continuait quand même sa tâche. Plusieurs minutes à attendre pour pouvoir mettre du gaz dans mon auto et plusieurs minutes à attendre pour payer.
it's a fuel station. not much ore to say about that. BUT, don't use the car wash. not sure what they've done, but the last couple of times I've gotten my truck washed there, it's been really bad. the dryers come on while the system is still washing your vehicle. so, less dry time. and I'm not sure what they did to the washer, but both times my truck went in dirty, came out dirty. so, I'd avoid washing a vehicle there. it's really bad.
Friendly staff good place to go for fuel.
(Translated) Always smiling. Super daller inside (Original) Tjrs souriant. Super daller a l'intérieur
Friendly staff
They redeem Thrify's coupons for gas discounts. May make their gas price merely ridiculously high.
Good service
They had gas and I really needed gas. I appreciated that alot
Best car wash in town
We needed gas. We found this place. We got gas and we left. I mean... what does it take to make a 4 or 5 star review at a gas a station you know?! There isn’t. It’s a gas station. It’s self serve. Lower prices maybe? Then again you the dollar store doesn’t get 4-5 stars reviews for selling cheap. So back to the review... it’s a gas station.
Nice gas station with a car wash. It's kinda a tight parking lot if u have a larger vehicle but other then that it was good
BON GAZ
Understaffed. I only had cash to pay for gas and I waited 10 minutes money in hand waiting to pay for gas
Some confusion for traffic flow. An accident soon to happen
Gas
It's always, always, always more expensive to fill up here than at nearby stations. This station is the first to raise their prices and the last to drop them
(Translated) Good service, but I have gotten around a few times for not being able to put gas in my car because they had more left. (Original) Bon service, mais il m'est arrvier quelques fois de ne pas pouvoir mettre de gaz dans mon auto parce qu'il leur en restait plus.
The car wash was great
I live nearby and I usually gaz my car in this gaz station. I saw something that really shocked me today. One of the client was asking to buy a mask because he forgot his mask when he got in the store. His mouth and nose was fully covered with his jacket. He was willing to purchase a mask for safety purposes. But the cashier was very agressive towards the customer and told the customer that the mask is out of stock and to leave the store immediately. To my surprise on the left side of the shelf there was loads of masks in display. The customer then left with astonishment. Another customer saw the whole situation then decided to offer him an extra mask he had in his car. Then the customer proceeded to go back in the store this time with a mask on to validate his lottery. She refused again to serve him and told him to validate it himself no question asked. The customer then ask for a manager and the name of the cashier she refused immediately his request and proceeded to tell him to leave. The cashier left a really bad impression and clearly has no customer relations, no empathy whatsoever. I do understanding in this time of pandemic mask is a must. But to treat a customer that was willing to buy a mask and on top of that he was covered with a material on his face this is a big no-no. Never stepping foot back to this Gaz station and 3 more customer also saw the same situation pretty much sure they wouldn't go back too.
Good selection of soft drinks and snacks
(Translated) soso (Original) soso
I love this gas station. Run by the same staff for a while now and even tell you about any new promotions that are coming up!
Too cool!
Nice fresh coffee to start your day. Clean and great service! Will definitely return often.
Night service was horrible and rude
Basic gas station.
(Translated) Clean and well located (Original) Propreté et bien situé
Horrible service, bought a pack of cigarettes & when opened there were several crushed inside & 2 broken. Brought back inside and he shrugged his shoulders saying I shouldn’t of opened. Well I didn’t know they were broken before opening. The pack was crumpled, hidden until the part was slid out. I noticed 30 seconds after leaving the store. Tried to explain and kept shrugging his damn shoulders...wow
Free gas!
(Translated) Best gasoline in Quebec (Original) Meilleur essence au Qc
Gas pumps, whats to say. Big roof for when its raining.
Friendly staff, free windshield washing available for you to use !!
A great team of staff work here. Always personable and friendly - they recognize you when you come in and treat you like an old friend. The place is clean and organized. Only problem is they need to keep up better with checking expiration dates on food products. I've gone in and found products very far past their expiration dates. I always point them out to the staff and they remove them immediately, but they shouldn't be on the sales floor any more in the first place. If you need gas, a quick snack or forgot to buy milk and now all the other shops are closed then this is your Shell - just remember to check the dates!!
they sell gas.....you know....
(Translated) Excellent (Original) Excellent
V- Power!!
One of only two locations in South Surrey. Prices always seem to be a cent higher than in other areas. Recommend avoiding during rush hour as it seems to be much busier.
(Translated) The cashier's service was not professional. (Original) Le service du caissier ne fut pas professionnel.
Super nice staff, was a very quick and smooth transaction. Will go there again!
Gas station has good candies open 24 hrs
Clean and well kept. Can be a busy spot.
(Translated) Its not worse my I do not have a car (Original) Ses pas pire mes j'ai pas de voiture
Good people good gas good service
Good place for lots of things other than gas
Very expensive always has there prices threw the roof 2$ can of pop ..
Fun good candies and gas
(Translated) Like all other resorts, nothing wrong (Original) Comme toute les autres stations, rien à redire
Friendly staff and plenty of of pumps so you rarely have to wait in line. Lots of treats inside the store as well :)
Great location and access onto major routes - just make sure you plan your entrance and exits with the one way routes Good service.
Only 1 pump on each side unlike 2 on most of the pumps. Had to wait for 10 mins for the turn. Very busy
Supposed to close at midnight. Was closed at 11 pm
(Translated) Gas station with small convenience store (Original) Station d'essence avec petit dépanneur
(Translated) Correct service. (Original) Service correct.
I respect businesses that show true appreciation for me as a customer. The staff here are very friendly and helpful. I go where I am celebrated .. not tolerated when served and the guys here are great. Awesome touch less car wash! Always very pleased with the results when going through with my black truck. Highly recommended!
(Translated) Car wash expensive (Original) Lave auto cher
Heard gas prices were jumping by 12 cents a litre at some stations. Called first thing in morning to see if this location had & the snippy rude lady who said she was the manager would not tell me. Said I had to drive there to find out. This after snowfall making roads difficult. Called nearby Petro Can in Fairfield & very friendly fellow told me price right away & said he looked forward to seeing me. Shell on Yates has no customer service. Used to go there a lot. No longer. Petro Can gets my business now.
Well located
This Shell Location is my ''GO TO'' neighborhood Gas station. Maninder was very good in answering my questions and provided superb customer service. The staff is helpful and the gas price is always around the average in the City. Nice selection of snacks and supplies. This gas station has a car wash as well. I went into the store to use the washroom, which was clean and well maintained. What more could you want from a gas station?
Best car wash in this area and very helpful staff.
It's a gas station. They do carry marine two stroke oil. Prices for fuel are higher than outside the city limits.
Good staff
Very rude staff
Good wandwash. Excellent location.
Shell gas is the best....love it
Always clean and not much of a line.
I find that it is really clean there. I also find the staff is friendly as well. This gas station also has a carwash as well.
Listed hours are incorrect. correct hours are 6am to midnight.
I'd give them zero stars if I could....
Total scammers. I made note of my time when I grabbed my ticket and when I arrived at the til. Cashier tried to say I was in for 12 minutes when I was only in for 9. Made me pay for 10 minutes even tho he couldn't clearly read the time card. He laughed and said he was giving me a deal. Will take my business elsewhere.
Poor customer service. Staff rude and unhelpful.
Had to buy my smokes through a dumb little door.
Vehicle was damaged after the "touchless" car wash system struck the front end of my car twice as it went around. Luckily Paint film took the damage but it's a $600 expense to fix. Don't care about the money but the owner has failed take responsibility of his faulty car wash. Hasn't contacted back after I left my information and he said he'd "look into it". Terribly managed and will be pursuing it further through Shell headquarters.
(Translated) Great (Original) Super
Friendly employee and best car wash
(Translated) Very good service (Original) Tres bon service
Big spacious and alot of store inventory
(Translated) we find everything (Original) on trouve de tout
(Translated) Always nice and on my way to work. I appreciate the partnership between Shell and IGA when they offer a gas reduction with a $ 70 purchase of groceries. (Original) Toujours agréable et sur mon chemin pour le travail. J'apprécie le partenariat entre Shell et IGA lorsqu'ils offrent une réduction sur l'essence avec un achat de 70$ d'épicerie.
Lots of pumps, good lighting, modern pumps
We ordered some late night snacks- chips, etc for movie night from here a couple nights ago and they sent us chips that were expired in JANUARY. It is now almost MAY. Gross. How hard is it to sell products to your customers that are actually edible? Do yourself a favour and shop elsewhere.
(Translated) There is never what we want so it makes a convenience store that does not help much the service a big zero the guy was sleeping on his night shift (Original) Il n,y a jamais ce que lon veux dons cela fait un depaneur qui ne depanne pas beaucoup le services un gros zero le gars y dormais sur son shift de nuit
They have nice offers and staff is so polite. Sometimes I forget to show my air miles but they always ask for it. Therefore, I remember it. Thanks Shell for the good service.
Clean little operation and has been there for over 30 years. Comparable prices and smiling staff.
(Translated) Super super super team (Original) Super equipe super gentil
After waiting 30 minutes for the car wash we didn't receive the tri colour foam that we saw on the sign and we were excited for. I do not reccomend this car wash ????????????????????????
Josée is very rude . Have no idea that we can wear a scarf instead of a mask .
(Translated) Good night service (Original) Bon service de nui
Great service at the counter, plus I get to collect Air Miles
nice little place. bought HOT chocolate from the fancy dispenser and it taste awful i had to throw it away.
Staff is very friendly however it is advertised online for 24 hours so we planned on getting gas in the morning before we left for a long drive and to our surprise it is not 24 hours leaving us to find a competitor to tank up with.
Staff was very friendly and store was pretty clean.
It's a gas station. I got fuel there.
$14 Car wash misses allot of spots. When I told the attendant he said they cant do anything about even after showing him 4 spots that were still dirty. Wont be back here again.
The staff are great, they just got a new slushie machine as well!
(Translated) Perfect for air miles (Original) Parfait pour les air miles
Gas pump worked. Best part of stop. However, there was NO windshield fluid to clean with a squeegee, and inside the bathroom was FILTHY. Management needs to review the supplies and cleaning at the Amherst Shell station.
J'adore
Convenient and Friendly
I went to this gas station on a Thursday. I filled my gas tank from around an 1/8 tank. Over 65 litres. I drove my Grand Caravan home. Less than 2 km. The next afternoon I tried to start my van and it would crank and not start. Had my van towed to Hometown Automotive on Monday. I had to have the fuel pump replaced and the almost clear liquid drained out of the gas tank. The cost was over a $1000. Actual gas is yellowish in color.
easy access
This place is the worst Shell store in Alberta.Staff have no clue on how to operate prepayment on till.Everthing is overpriced.Get your gas elsewhere.
Air miles
This place is a joke. Theirs no one ever working at night. Pretty well had no gas left so stopped in to get 20 worth. No couldnt do pay at the pump cause i am poor. Not a single employee to be found. Waited and waited. Finally left and ran outta gas before i could get to another station. Thanx
Good people good gas good service
Worst car wash ever! Paid for brushless “Ultimate Wash” on two different occasions and my vehicle came out still dirty. I guess I’m the fool for giving them a second chance. I should add that the first time through that my truck was dirty from unpaved roads and second time through truck was only dirty from highway driving. Neither time was it absolutely filthy. Won’t be back. I’ll stick to hand washing because I have to rewash after going through this car wash anyway. No time or money saved. One star is too many. Should be ZERO.
Car wash takes clear coat off I wouldn't use this place ever again I suggest u not to as well
Terrible customer service! Prepaid 25$ of gas today and definitely didn’t get that much. At around the half way mark it stopped working, I waited a couple seconds and it started to “pump” again but it felt like barely anything was coming out. When I started my car my gas gauge barely went up. When I told Gabriela the cashier about the problem (if that’s even her real name) she spoke to her manager “Daphnee” about it and they can’t do anything about it. Great to know I got half the amount of gas I paid for! She didnt even want to check if there was a problem with their pump...
(Translated) Good service. (Original) Bon service.
(Translated) Good service (Original) Bon service
Experienced no issues. Quick service.
They have gas
This is a great Shell and the staff are always super friendly. Their posted hours say they're open until 12am, but the convenience store won't serve you after 11pm - it would be nice if they posted that somewhere.
Good service nice people and there is a cat that stop by and sits on the counter
Contrary to some reviews here, a quick google maps search will show you that this Shell generally has the lowest prices in the area. My car requires premium and Shell Canada V-Power is always 100% ethanol free. Car wash here also is decent.
(Translated) Correct service (Original) Service correct
(Translated) The service is courteous (Original) Le service est courtois
The car wash doesn't always work. But staff is very friendly. Does it compensate the time wasted? Not sure.
It's OK
Pull up to a pump, get out and there's tape over the slot so I can't pay at the pump. I move my vehicle to another pump, get out, pay and pump my gas. I reach for squeegee to clean my windows and there's nothing in the container. I walk to each one and they are all bone dry. Go to print my receipt and I have to go inside to get my receipt...
Half the pump have defective credit card reader.
clean. friendly staff. descent carwash
(Translated) Lack of choice in the convenience store In addition a bad smell in the convenience store very unpleasant really ridiculous (Original) Manque de choix dans le dépanneur De plus une mauvaise odeur dans le dépanneur très désagréable vraiment ridicule
One of the best gas station with helpful staff. It’s my regular place to go. I am impressed by their new carwash too, it did a really good job on my car.
Not a good place to do business. People that work there are corrupt. Go elsewhere you will be treated fairly.
Quick
Super clean. Friendly staff. Very good quality car wash.
That one younger smaller size worker needs realize I shop here weekly for chips. Other items like powerades. Me and my girlfriend come down almost nightly. For me to have shop through some window because two other idiots were there. Is not good business this worker knows im a loyal shopper here. Ain't buying chips thru a window when she can't understand me or me her. Horrible. Ill walk to 711 from now on.
(Translated) Be careful not $ 1.06 BUT $ 1.19 right now wrong information ..... (Original) Attention pas 1,06$ MAIS 1,19$ en ce moment mauvaise information .....
Recieved a car wash voucher from a local car dealer after getting a service. Attempted to use it and was told it was not valid. The issue was that dealership incorrectly wrote the month as June and then wrote ly over the ne to correct it. This was done in the same ink and hardly noticeable. The fact that the attendent looked this closely and rejected the voucher speaks volumes about their management, partnership with the car dealer and their customer service. The worst was being accused in front of other customers that we had manipulated the voucher for a $10 car wash and inferring we were trying to cheat or scam them. What a joke. Isnt the point of issuing certificates with partners like car dealerships to encourage cross business? We put a 100 dollars in the tank prior to getting turned away for the car wash. I would say the program worked until such time the employee got involved. Btw...calling Shell offered no resolution. They dont even ask for your contact details so that the owner or manager can contact you. Something about not wanting to upset people by asking for their contact info. They simply take the details and say they will pass it on. Another joke. For me this place is a HUGE pass. Avoid if at all possible.
Lots of variety for snack food
Sheila was very helpful... I lost my car wash pass and she was able to retrieve it for me. Amazing service and very clean station.
Be careful when walking around there fell on the ice they don't salt. Another customer was nice enough to ask if I was ok. Told the teller to salt and they said the front door only was salted and that I need to buy better shoes. No respect for customers
(Translated) .page (Original) .lk
Horrible car wash only washes half your undercarriage,and wouldn't refund me any money for such a horrible wash.
Great customer service and awesome car wash.....recommend this station to everyone!!
clean and easy
Great staff
Easy to get in and out of. Lots of pumps so limited wait time and a very friendly staff.
I like this store and people works here from so many years always feels like home very nice clean and smiling store in St. Albert. Most probably the manager named Maninder he is doing great he kept the store in very good condition in all these years i saw him working there i will recommend this store to everyone
Went to get a car wash and I asked for the $11.99, he pointed at the sign to confirm which waah and still charged me for the most expensive wash! I ignored it as I figured my car could use it, well after going thru the car wash I get out and only the front and back of my car are washed, both sides are still covered in dirt! Don't waste your money.
(Translated) Very bad service from an employee ................ no smile and impatient ................... n don't like if we buy lottery tickets ..................... I don't set foot there anymore and know others who are of my opinion ................. (Original) Très mauvais service de la part d'une employé................aucun sourire et impatiente...................n'aime pas si on achète des billets de loteries.....................je n'y met plus les pieds et en connait d'autres qui sont de mon avis.................
Gas works
Polite
Reasonable prices
The staff are so nice I love going there very clean
Pull in get gas pay at pump air miles receipt
Aggressive cashier, and non servicible
Easy access. Good convenience store
(Translated) very common (Original) 很普通
(Translated) no ethanol in the super .... like many other super. (Original) pas d'éthanol dans le super.... comme beaucoup d'autre super.
(Translated) It's not even open 24 hours (Original) C'est même pas ouvert 24h
I've always had great service. They are friendly and know exactly what pump I'm at without having to tell them.
(Translated) Essence often cheaper than elsewhere (Original) Essence souvent moins chère qu'ailleurs
Staff is really helpful and i enjoy regularly visiting there for my gas. They have a clean and tidy washroom that is rarely a thing at gas stations.
Self serve gas, convenience store along with wand wash car wash. Next to Sobey's shop earn air miles and get discounted gas. Also next to the Bank of Montreal if you have to pick up additional vacation cash along the way. Additional retail close at hand.
Fast pumps, friendly staff.
Pumps were ok...
(Translated) Boff service but the service station is well located (Original) Service boff mais la station-service est bien situé
4 Ways to get into this gas station so you are pretty much covered unless you have already gone through the N Front/Bell Blvd lights headed north. Then you have to u-turn it. Gas is basically the same price as all others. A lot of parking and big store inside if you have to go inside, plus a lot of pumps. Car wash still has a track.. that is annoying since tracks haven't really been used since the 90's.
Convenient location. Clean store, excellent staff.
Stupendous staff and management, Manager is undoubtedly polite and cooperative????, they have best car wash in the province.
Mom might stop to fuel up and that is it.
Absolutely horrible customer service The car wash stopped working and rather than listening to my issue the gentleman on the counter talked over me and berated me. I would strongly suggest management consider replacing the young man who was on shift at 1:15pm on September 1/19 as he does not have even basic customer service skills
Friendly service and awesome gas it runs my car super good.
Great neighborhood location. Friendly staff
Excellent customer service and best carwash
EDIT 2021...called the phone number listed and no response or went to a fax....guessing still not open for people who have differing hours of work...don’t say 24hrs open if not the case!!!!! 2020...Not OPEN 24hrs as advertised. Went to the store that says OPEN!!!! Door is locked. Guy tells me to come to the window. I tell him I want to get a few things, snacks, etc. He asks me what I want and he’ll get it...NO...I want to shop in the store that says OPEN!!! I had a few things I wanted to get and did not appreciate being turned away when the store says OPEN!!!!! He did not care. Paying your employees for nothing. Keeping your store open for no reason when it’s technically not OPEN!!!! I will drive across town instead of walking across the street Iike I just did. Ridiculous
(Translated) Gasoline is often cheaper than competitors in the neighborhood and they take air miles (Original) L'essence est souvent moins chère que des compétiteurs dans le cartier et ils prennent les air miles
Good self service. Snacks aplenty.