We offer you all the feddbacks of real people like you who are using the products and services of North Shore Auto Wash (Car Wash) in the area close to North Vancouver (Canada).
At present the firm has a rating of 3.2 out of 5 and that rating has been based on 127 reviews.
You may have noticed that its rating is average, neither too high nor too low, and it is based on a large number of opinions, so we may say that the assessment is very reliable. If people have bothered to value when they are pleased with the service, it works.
As you know, we do not usually bother to write reviews when these are positive and we usually do it only if we've had a problem or incidence...
This Car Wash belongs to the category of Car wash.
That's a great experience.
20 dollars for a full car wash and it can't even get bugs off the windshield
Love this place. You can get your mats washed for 4$ and the top of the line wash is just 18$. They also supply microfiber cloths so you can dry your car.
Best automatic car wash in town! Thank you for keeping my baby clean even during the winter ❄️
Still charging my card after cancelling my membership. No call back as promised to resolve the case :(
Touchless car wash. One star off because it failed to clean off all the splattered bugs on the bumper and nose. But otherwise what you would expect from a car wash.
So disappointing that the change machine doesn't work and that the car cleaning station has operations that don't work. Not only do these items don't function as they should, no one bothers to put up an out of service notice... This place could be so much better...
Never been this impressed with serviced before.... thank u for a wonderful customer experience
Car came out nice and clean !
Terrible experience. I didn't expect a perfect wash so knowing that, my brand new car had a bit of bird droppings on it so I went in for the premium $18 wash. The wash went fine; however, due to the condensation, after the garage doors opened to let my dried car out, oily water dripped all over my car and stained my whole darn car. Worst part is I emailed them my concerns and they never even take the time to reply. Absolute waste of time and terrible customer service. Absolutely don't recommend to anyone.
Car wash takes the bulk of the debris off but doesn't clean wheels or hood very well. They used to have dedicated wheel washing nozzles as you drove into the bay but those seem to have gone.
its all automated
It does a very standup job on my girlfriends 2017 Subaru Impreza five door. It is not cheap by any means but I feel I got my moneys worth due to the wash quality and my laziness
Soap was left on my side mirror and the dryer just pushed around the water. Very poor for the price..
Went for a wash... Had issues and went in to see the attendant. Sign said that attendant is there until dusk. It is summer and was just after 8pm (definitely not dusk yet). No attendant around. Very disappointed
(Translated) Good staff working. Although the machine itself is no marivilla. (Original) Buen personal trabajando. Aunque la maquina en si no es ninguna marivilla.
Way too long of a wait for a car wash. Car came out dirty. Waste of money. Won't go back.
Not a bad wash but the dryer is terrible. Vacuums worked but none of the other detailing stuff did. So 50/50
Great wash
Pretty good place to get your car washed. The process was very simple and quick and the wash was fairly priced.
Awesome wash - Pressure they wash your rims before you drive in, really gets out all the gunk and dust stuck in between - Detail centre is awesome too and they have the fresh car smell perfume
the car didn't come out too clean
Sorry, but what a waste of money. All it did was move the dirt around. Now I have dirt swirls on my car.
Quick services and not too expensive. They have vacume and mat wash too
Does not thoroughly clean your car. It's more like a rinse. Not worth the $12.
wow! After the auto wash my car was literally dirtier than when I brought in for the wash. After the wash there are these little grey dots on my white car! I have to carwash the mess from this carwash. low quality wash and equipment
I love the complementary window cleaner and clean rags. I went there Wednesday and Thursday. Staff were very friendly and helpful even though it was pretty busy. Definitely be back
Touchless car wash with free microfibers for drying off your car. You will need the microfiber clothes if you want if you want a streak free finish. There are better car washs on the North Shore however this is the very upper quality limit of machine carwash.
Very convenient spot.
Car was still dirty after going through this thing ????????
I go here during the day usually and get great service, this time however I went after hours. I have a visa debit card that works for almost everything but parking and now this place. Only takes full credit card. If all you have is a visa debit card after hours this is not the place for you. Daytime though excellent place. Cash debit credit card. Even have a money changer for vacuum and services
A car wash is only as good as its dryer. This place has an automatic dryer that makes two passes over your car, but two is far from enough as my car was still soaked after I pulled out of the bay. Gas station car washes are better. I Won’t be coming back.
Ok
Seems like a great place but... not Easy to use check in, I went for the total package at $20. I went super slow through the wheel wash and at the end the wheels looked like they had not even been rinsed off ????. Was not too impressed by the actual wash either, the windshield still showed where the wipers had cleaned rather than fully clean. Quite disappointed because I thought it would be great to get the multiwash package.
Still struggling to get a decent wash. It's convenient but the wash is not that great unless you go all the time I think.
On a pricier side, but a good value for money.
Went after hours with no staff around, that's my mistake as a first time user. I have a Northshore Rack on my car, and the giant sprayer wand thing that circumnavigates your vehicle couldn't figure it out. Crashed into the rack and the wash stopped, car covered in soap. I didn't realize what happened at first. I backed out and paid for a second (cheap) wash, to try and at least get the soap off, same thing happened again (this time I was wiping my windows of soap so I could actually see what was going on). Had to drive home with a soapy car, and hose it off myself!
It's a decent touchless car wash, I find the drying aspect too quick and does not do the best job drying off your vehicle which leaves streaks once dry. Driving into the wash and out have tight corners.
Great setup. Even better staff.
Rare touchless wash in Vancouver area. Helpful staff. Everything you need including loyalty discounts. Perfect place to take care of that special lady in your life. ????
Actually a very nice car wash, I almost wish it was closer to home. Can't remember the membership deal, but it seemed like a good deal. I took my 2001 Ford Expedition here and that bad boy looked brand new after a go around in this car wash, boy I could see my reflection in the newly washed paint. After this car wash everyone told me how clean and nice my 2001 Ford Expedition looked and I recommended each and every one of them to this here car wash.
Simple quick and clean
$15 seems a bit expensive for a basic wash, given that some local washes are $8. Did the trick though
Good in between self and full serve
It's super long and does not dry your car very well.
The service was good, but the person who's in charge in the cashier not very friendly. It was our first time here so I am expecting him to explain or give more information but he just said "you can drop the car right there and come back". He didn't smile or anything because he was too busy with his phone. The guy who vacuumed our car explain to us how things work and I am relieved that he entertained us and he was very kind.
Ridiculous. I just wasted my money. The car left the “Auto Wash” as dirty as it got there. Check the photos. One thing I have to agree with, I t’s really “touch less”. ???? In addition, the car brakes got bad for a few kilometres.
1 star for the dog wash - only coin operated with no options for cards - who carries cash (especially coins) these days! Please update your systems and make it easy for customers to use your services!
Unfortunately it was closed so we went to The Dog Wash instead.
They have to call this place "car-no-wash" because basically they don't wash your car just pour some water on it !! Thay toushless system now working at all no washing happening!
Very quick service, was told that the system was upgraded recently. Car came very clean! Definitely a must go if looking for touchless washes.
Worst car wash Ive ever had. My car is dirtier then it was before hand.
8 washes a month + pet wash for 55$
Great carwash
If your car isn't too dirty it does a pretty good job at cleaning it but if your car is really dirty it's only going to take off the top layer of dirt and leave it looking cleaner than before but still dirty. I have a monthly pass and as long as I get a wash twice a week it keeps my car pretty clean. They proved micro fiber towels to dry your car after since the air dry doesn't fully dry it.
(Translated) Drying was missing. That day it failed but generally the car is very well washed. (Original) Faltó el secado. Ese día falló pero generalmente queda muy bien lavado el coche.
Always have to finish the job yourself
This car wash is not worth the visit. The wash is done entirely by spraying water/soap at the car, no brushing involved. The result is that it leaves behind wiper marks and bird poop. The blower does nothing to dry out the car, you can see from the pictures how much water is left on the windshield after the blow-drying had ended. This place charges $15 for basic wash, and $20 for premium, it’s close to double the price at AutoShine, and half as effective a wash. Being so close to the highway and dusty part of the area, car gets dirty immediately after the wash with so much water still left on it.
I decided to get the $18.00 wash on my Van .. It was right after Winter ..I Presumed it would be the Best Car Wash for my Van.. I usally pay $7.00 for a wash on Terminal, For a Wash which is Reasonable and Gets my Van Super Clean.. After my Wash was over at your Mountain Highway Location..My back Window and 2 side panels never got cleaned.. After Hunting down your Staff, both in Office playing on there Cell phones. Those 2 Staff members on Duty, smirked when I informed them of my Concerns,since i just Paid the Most Money ever, with Tax over my final bill was over $20.00. One of the Staff followed me out to my Van to check my Concerns, he wiped my Back Window and the 2 side panels with a Cloth.. I brought up the Cost of the Wash and He again Smirked/Laughed and said its Only a machine and sometimes the Machine misses parts of Vechiles.. That Has Never Happened on Terminal for $7.00, the Machine cleans Everything on my Vechile.. Bottom Line- I will NEVER go back there to Your Mountain Hwy Location and will NEVER recommend your Car Wash to anyone.. I felt I was Ripped Off, your Staff was very Lazy and Didn’t really Care for your “High”Paying Customers.. I am a Resident of North Vancouver for 25 years.. Your Staff DO NOT CARE about Your Customers..
Rundown and in need of maintenance
Very low quality car wash. Paid for premium , but it only remove some dust, windows still dirty
Little more pricey then a gas station wash but did a good job.
Low quality wash. Machines drip on the car during drying cycle. Often the bays have issues and you have to get out of your car to get help. The website sets off anti-virus software. Their phone just keeps ringing in off hours, not even a message. Google says open 24 hours. maps software says opens at 9am. Owner making no effort to ensure this info is correct.
Awesome 24 clean and comfortable car wash. Just wish you could type in your license plate instead of a code to use the wash after hours!
Great service and wash. Always super clean.
Doesn't do a good job of cleaning. Better to hand wash. Their debit machine is always out of order
Wash is ok, fast and does the job. However, i had noticed a my running strip off the door had come off after the wash. I called once i noticed it next day to see if it had been retrieved and i guess they just throw everything that comes off vehicle in the garbage. I figure a week grace period….. or at least a couple days would be reasonable.
Does a great job for a touchless. I drive well out of my way to get a wash here.
If this place cut any more corners, it'd be a circle. The dog wash is never open, despite citing "until dusk". The parking lot is dirty and poorly maintained. The card reading machines have huge "TAP ONLY" signs, but the tap doesn't work. Get it together.
Good service
Simply stated. The car wash does not actually wash the car. Been through twice and both times the car came out just as dirty as when it went in. Thumbs down. Total scam.
North shore Auto wash? More like North shore auto rinse! Decided I need to try out the auto wash my car was a little dirty but not too bad as I only drive it a few times a week and I have it washed at least once a month. After the wash I pulled over to see what kind of job it did. It was almost like someone just rinsed it off, had swirl marks all over it like some took a garden hose to it. So went in to complain, they told me the system has been giving them problems all day and washing cars with enough pressure. So I just asked for my money back (paid $18 for the works) so I could hit a car wash that would actually work but nope they told me that they would try washing it again but I would have to wait in line again (20 minutes or so) I wasn't willing to sit in line again to see if a second wash will work when my car wasn't that dirty to begin with. Just wanted my money back but no luck. I think next time I'll stick with the other cash washes in North Van, this one is terrible
Typical spray wash and expensive for one. Awkward for pick up trucks or big cars to pull into.
Tolerable wash. Not the best value, nor the best quality wash
Not good
Green
I had a great experience here at North Shore auto. I drove from San Francisco and was getting food at A&W across the street. My van was dirty and needed a wash. I usually have the brush washes were we live (California) and it has damaged some parts (front license plate frame/front bumper). So I was happy to try a touchless wash. It can be busy, that is for sure, so sometimes the space is limited. You won't have to wait long though because people get done with their cleaning and leave. Prices are good. This is also a touchless system (at least the one I used). I felt the wash did a great job. If your car is heavily dirty, I don't think do believe you will need to have the physical brushing needed. The staff is very friendly and helpful. Definitely recommend and will use again!
Ok quality, good when in a rush
My kids do a better job
Last few times I went ,my car was dirty after running it through the wash cycle. Not my favourite carwash!
Does the job.
Great customer service - handling issues very fast and uncomplicate! Great auto wash!
This car wash is the large equivalent to a cheap dishwasher. You know the ones that you have to pre-wash your dishes before you put them in the machine? Where you begrudgingly mostly clean your dish and think to yourself "Why don't I just finishing scrubbing this plate, since I mostly already cleaned it?" But you don't, because you're lazy, and you own a cheap dishwasher. Well that's this place. It sort of cleans your car. If it's already mostly clean. Also, don't try and use the shampoo machine's. They never work and will steal your coins
Car came out covered in blue soap, not enough rinsing.
Great facilities and friendly staff. The only place I go.
Brushless which I prefer...
not a good website.
Great wash but drying needs to improve. One side my vehicle was still soaked after drying
Change machine didn’t work. Went all the way home for change and then the vacuum barely sucks. Horrible
An effective and express car wash!
Staff is always friendly, It's no 10 out of 10 but it's as good as it gets for touchless car washes
It's a great service to keep your vehicle "maintained" during the winter. Don't expect it to be the same as a good hand wash. It does help keep the grime off. Go there during their operating hours when they pressure wash the outside. Monthly membership is the best deal. Free mat washing and 8 washes a month for $50. Any vehicle 24 hours a day. Interior cleaning supplies given to you as well as drying towels. Now all they need is some hot girls working there. Great for the undercarriage as well.
Used in the past and in fact had their pre-paid card filled twice, but simply said my car is never cleaned properly over tyhe last few months. I was in yesterday and same issues window film remains, back hatch is still dirty, side mirrors are not cleaned. Simply not acceptable. On the other hand the vacuum centre works really well.
Considering that it's a no contact, automatic 24/7 wash - it does a great job. Do t expect the level of cleaning of manual wash and you will be satisfied.
Great as always
Mat washer for a twoonie. Need I say more.
BUSY place! Worth the wait on the sunny days!
Vacuums are nothing special. Turbo mode is on par with a low quality shop vac @ $3 for 4 min it was $12 for a crew cab truck. Don't bother with the regular setting you may as well use a straw and your lungs. No scents to be had and i didn't even bother trying the shampoo portion. Only up side is the height it's slightly higher entrance than your average drive in wash but not by much. Didn't wash my vehicle this visit.
Not a great car wash
This car wash has gotten worse and worse over time. The tri color foam is more like single color foam. The water pressure is absolutely minimal and it looks like dripping. The rinse never clears the soap and foam off the car. The cheapest option you get here is $15. Esso up on Lonsdale is cheaper and washes a lot better for cheaper. I'd never go back again.
Not a great job. Does not dry the car barely at all, and there was some soap left on my back windshield. I won't be going back.
What a waste of money. It didn’t clean my truck at all, it was like someone grazed it with a dirty rag. Vacuum is expensive too, will never visit again
(Translated) $ 15 well spent #nosarcasm (Original) $15 well spent #nosarcasm
This is not a car wash. It's a 'take your money, then spray some water at your car'. Driving in a heavy rainfall would have done more to clean my car. Terribly overpriced. Refund requested.
Tried to get a wash It took my money but no receipt or car wash and of course you can't reach anybody before 9am.
They Used to have a guy on the pressure washer to hit your vehicle before going thru the washer. Today they didn't. My rocker panels on my truck were still dirty after. Had to do them when I got home....
the only free air in town
I've had nothing but great experience here. Everything touch less you can wash you pets and decent price as far as car wash goes
Absolute waste of money. Dose not clean anything of rim or under the car. A $7 carwash does it 5 time better and you pay half the price!
The good: you have all the tools you need to vacuum your car and wash your dog, and their 'mat washing' service is cheap and saves you time. The bad: both the dog wash and the vacuum have minimum charges, and they're on timers. So it's $6 to start washing your dog, then $1/min after. But if you let the timer run out, you have to start with another $6. There's no way to pause the timer while you scrub them down, or retrieve them if they've escaped. Also, the leashes where you can clip your dog in are broken. I guess it's back to the bathtub for us. The vacuum has the same time/money restrictions, tho obviously not such a big deal. It definitely would have gone faster if the vacuum had any power to them, even the "turbo" needed many passes to vacuum the dirt. Guess I'll find another car vacuum place too.
Power washer missed spots and the auto clean is mediocre but I guess it's cheaper than a lot of places.
The soap never fully rinses off which infuriates me. They don’t even have a hose you can pay to use after. You’re just doomed to drive away with residual soap on your vehicle and have it seep into your window seals and god knows where else. The change machine is also broken.
Today I paid for "The Works" the most expensive one with all options; and this is what I got. (see the pics)After it's done; I just decided to wipe few splashes left on the windows and the body. I couldn't believe my eyes.called the staff; and right in front of him grabbed an unused paper towel and wiped it on the body again, showed to him and asked him is this how you guys do business in here!!! he said, "well this is a touch-less carwash". I Won't go back there and DO NOT Recommend it to anyone. No star at all with my experience.
Open 9am until dusk, what does that even mean? Why is the dog wash closed, but the car wash open- no employee in sight. At the time I was here another woman was complaining that she paid but it wasnt working, and the change machine was non-functional.
Friend of mine recommended this place, I drove all the way from Burnaby to try it out, totally worth the time. Very impressive! Payment was easy, car wash was fast and effective, love the shine from the ice wax applied by the wash. I will definitely be back and recommend this place to my family and friends. Please open one at Burnaby so I DO NOT HAVE TO drive over the bridge!!!
Fast and it cleans good.
Car wash look shine .. Love you google map plus navigation system..
Poor wash job.
Just okay, does an alright job cleaning your car but not nothing great.
Just okay, does an alright job cleaning your car but not nothing great.
Worth the cost, go there once a month
For the price I would have expected a better wash. But still better than the Petro Canada.
Leaves your car nice and clean. Undercarriage wash in the beginning is nice.
Good car wash with good prices got my car cleaned up good nice people that run it
This place does a half decent job. Note for your first time, drive in slowly as there is no sign telling you that your rims are being washed on entry. A quick pull in and you'll still have dirty rims. Heavy filth won't be cleaned. Their "spot free" ads are bs, as you'll find water and soap still dripping from your mirrors and door jams. I almost recommend doing a pre rinse and coming here for the final wax and protection.
I see a lot of negative reviews (here, on FB, etc) about how this place doesn't clean your car well, leaving your car only a little bit cleaner than before.... Folks, let's call this for what it is. It's a touchless, high pressure spray wash for your car. It'll spray down your side panels, roof, hood, and even does a decent job spraying the underside. It'll spray the entire car and applies a good amount of pressure. For anyone who's ever cleaned their car by themselves, by HAND, you'll know that's the ONLY way to it sparkling clean. The spray wash only gets off the easy to remove dirt - loose stuff that isn't baked in. Leaves, pebbles, mud, etc. If you've got insect splatter, bird poop, tree sap, or just stuff that's solidified by the sun, it ain't coming off in one spray wash. Probably not even two.... you have to get out the towels and soapy bucket and remove it by hand. We just have to adjust our expectations for services like these.... it's a quick drive-through job that'll get you mostly clean - but it's not going to be perfect (unless your car went in reasonably clean already!)
Awesome place for vehicle cleanup. Dog wash doesn't have hot water. Staff was on point. They made the experience ????
This place is garbage! I wasted 15 on a car wash and drove out with my car still dirty. I went into the office to tell the staff and showed him visible dirt still all over my car. I asked for another wash or something to help with the service i was paying for. He starting to make up stories how my car must of been sitting for a long time ( false) , and how its been raining a lot. (its vancouver) ...im sorry but if a customer is unhappy and is showing you whats wrong, at least give them another wash. whats it cost to them? dont make up assumptions about my car , its disrespectful PLEASE DONT WASTE YOUR MONEY! THIS PLACE IS HORRIBLE. POOR QUAILITY, HIGH PRICES AND A POOR MIND SET AMONG THE STAFF.
Disappointed.. most vacuum nozzles were either broken or non existent. VERY WEAK VACUUMS! Even in "turbo mode" didn't do the job I needed. Change machine wasn't working..Not recommended! It's a pity.. it's in a great location.
Their air pressure pump is the best and the car wash+ extra services is pretty sweet
A lousy car wash at best. Does a terrible job and leaves your car dirty and covered in soap. The ONLY thing that had me come back was the pre-wash powerwashing that they gave your car. With that the result was acceptable. I went recently and was told that powerwashing service had been “discontinued”... not coming back.
Very environmentally friendly car wash.
Love that they do prewash with a power washer!
Sometimes they have a kid to give you a pre-wash spray
Good price.
Its okay if you don't have old, hard dirt or tree sap caked onto your vehicle.
My car is only marginally cleaner after paying $20 for the deluxe wash package. Plenty of dirt remains on the bottom of the doors on both sides of the car, on the trunk, and on the hood by the headlights. Tremendously disappointing. I will be getting in touch with the company to express my frustration with the poor performance of their car wash. Terrible value. Avoid.
Stellar pricing and has verything you need for car cleaning needs. Suburb customer service and attention. This is my new go to! The vending machines are wonderful, eliminated the need for lineups and squashing wait times to virtually nothing.
This is the only car wash I use for my cars, no swirl marks on any of my cars, my black truck still looks brand new after 6 years! Thanks guys for the great service for the North Shore neighborhood!!!
Very effective touchless wash.
Sqeaky clean and no swirls.
Not the best wash (leaves plenty of road grime), but gets the job done in a pinch.
Acceptable quality of automated car wash, a bit pricey, good self-drying bays for final touches
Busy but did a reasonable job
Excellent wash! Great service too!
Can get busy, but does a great job.
rudest service ever. people who work here hate there jobs and treat customers like there stupid. Management shouldn’t let there employees do half ass work.
Total garbage! Came out as dirty as it went in!
The quality of the car wash was not great and I had paid for the Ultimate wash. I think I'm going to stick with Oasis.
Started going here as Pacific Honda gives free washes away instead of cleaning your car after a service. Anyways, service is always prompt and friendly. The actual car cleaning is decent and consistent. Much less chance of ding or dent compared to a gas station roll through approach. Will continue to go with free vouchers but struggle to pay $15 for a car wash.
Very poor wash. Decided to try here for a change and was very disappointed. The wash did not even clear off the bird muck on the roof. It wasn’t even old muck so was not ground into paintwork. For $15 for the basic wash, really would expect more. The vacuums too are useless. The standard option is so weak and the power vacuum isn’t much better. $3 for 4 minutes. Will not be coming back here and will go back to Royal Oak in Burnaby. Rather do it myself for less and MUCH better finish.
The guys who work here are super chill and fun to banter with. Apparently they put deicing fluid in the wash solution this time of year, too. I'll probably pop by here more often now that my car is perpetually covered in road salt.
Just came out of this car wash and chose the top of the line option… Sadly, my car is not clean! Very disappointed!!
It was OK. 'Turbo Vacuum' ($3 for 4mins) wasn't strong enough to suction hair off vehicle carpets, but got dirt, crumbs, grass ok. Drive thru wash - first one we tried was broken but attendant put us through another one with minimal fuss. Just glad we weren't in a hurry. Got surface dust etc. off car but didn't get built up grime off. No tap to do any hand washing.
The self-serve car wash here is quite expensive and not very powerful.
junk
With membership I am able to go through the car was at twice a week, I go through rain or shine to get salt of the undercarriage and body. I also like the fact that it is touchless so I can avoid getting scratches from a brush wash.
Clean was somewhat less than complete.
Spent 18 bucks for the best wash. When I pulled out my truck was still dirty. And now my windshield has some terribly placed wax on it that makes it hard to see out of. The only good part was the underbody pressure washing and my rims got sprayed good. I'll never use that car wash again. Waste of money.
Two times now, my car has come out barely any cleaner. Misses massive spots. They’re equipment needs some major upgrades or maintenance
Very expensive car wash and very poor quality. for $15 you think I would come away with a clean car but it wasn't even able to clean off some very minor bird poop. also they have a sign that says you can have eight watches for $55 and yet there are no options to buy this when you actually go to pay. I don't know about you but for that price I could just wash my car myself. For 5-7$ it's worth it not for 15$
quick and efficient, no brushes touch the paint. cleaning is done by several cycles of high pressure water alternating with chemical cleaners and wax. water is recycled
Paid for the premium wash... car is still not clean! Office supposed to be open til dusk, but closed so I cant even let them know or ask for a refund. Really disappointed. Wont be back
Its good if you prefer to vacuum yourself and give the interior a good wipe down.
Did a great job, there was a bunch of dust on the car and the guys wiped it down for me, it came out looking very clean.
Doesn’t cost even 1 dollar!!!!Don’t waste your money!!!!
Shiny car
Just don't even bother. Car comes out just as dirty as it goes in. Waste of money!
Wasn’t a very great experience as it was busy and the change machine wasn’t working and I couldn’t find anyone to help me.
Fifteen dollars for a half a car wash. Bottom of the sides are still dirty.
MEH....
I have lived on the North Shore for two years, and decided to give this place a try today for the first time. I used the eco-friendly touchless Don’t ever go through without getting a receipt and get out and look at your car before you leave the lot. I didn’t do either and I should have - I got home and looked at my car, and it was still filthy. The whole tailgate was still as dirty as when I went in, and so were the door panels. I could write my name in dirt on my tailgate - finger was black with dirt. I wasted $15.
Poor system. Poor layout. Very slow operation. Faulty machines during night operation. I’ve had to pay twice many times in order to get a wash.
Good car, cleans pretty well, however barely dries the vehicle afterwards. Almost every vehicle leave dripping water.
Worst car wash. I will not be using this car wash again. After $15 and my SUV still looks just as dirty when I went there. Waste of money.
Pretty decent vacuum stations, vacuum sucks hard... When it comes to the wash itself, a big meh. The kid prewashing the car with a pressure washer is a good idea. I went to get a cloth to dry what the apparent spot free dry had left and found a lot of dirt still on the car. I went back and spoke to the kid who rinsed the car and he's like 'oh I'll run it through again.' As i approached the car wash again, the kid hand washed my car and rinsed it off. I went through the wash again and most of the dirt was gone. I still had to dry the car manually, and wipe off some dirt. Overall, the car wash is okay... Would i waste money on it again... No. But thanks to that kid my car looks clean ????
Great place for a touchless car wash on the go.
Helpful staff
Does a pretty ok job
I am not one to write bad reviews, but I felt like I had too in this case. I took my car to have washed here and honestly my car looks dirtier than it did before I took it there. I called their office and told them about the experience and asked for my money back. Instead, they gave me a free car wash to make up for it. So I went back a second time and got another wash. Again, my car came out dirtier than it went in. I do not even know how this is possible but the carwash is an absolute waste of time and money. I don't understand what the purpose of all the soaps, etc are. The car wash does nothing more than an expensive rinse of your vehicle. Will definitely not be going back.
Waste of time and money if your car is remotely dirty. way too much money for the quality of wash. Had to finish cleaning the car with a hose at home. Wash Did nothing in the wheel wells, even my windshield still looked dirty
Car wash does a terrible wash! Was just as dirty after wash as it went in.
Good quick carwash. Pricier than gas station washes unless you buy a package
Very good TOUCHLESS car wash
The car wash does not clean your car at all.
Seems legit, but wash only on outside, barely. Would look clean from far away, wipe with your finger and all dirt is still there. Doesn't dry all the way, can see wet marks right after. Most annoying is car is still dirty after the wash.
The tri foam spray is lacking volume. Doesn't cover the entire car.
This place sucks!! Did the standard wash, car still has film of dirt all over the body of the car.. and for 12$!! Avoid ..
Car was dirty... Now it's clean!
Terrible. Didn't even notice a difference after - car is still very noticeably dirty!
Best car wash in greater Vancouver for touch less.
So apparently this is a car wash. I put $20 in the machine for the super wash, drove in, waited while it gently sprayed my car with water and soap, and then... When I drove out, my car was still dirty. Exactly as dirty as when I went in. It's as though I didn't go through a car wash at all. The only evidence i have of having gone through a car wash is the $20 charge on my card. When I got home my 2-year old son yelled "DADDY CAR DIRTY". Don't bother.
Not bad
Paid for premium wash which didn’t clean back windows too well (expected a little better).. then $3 for vacuum for turbo 4 min. Which didn’t even get me past two doors on my car. I don’t even think it was 4 min. The vacuums at gas stations work better and get me through the whole car for $2. They should atleast throw a deal when you get the wash for unlimited vacuum time or reasonable time to get your car clean. It cost me $20 to get a half wash and half vacuum. I can get full service wash and vacuum for $30 ... your business and cost should make sense. Right now it doesnt make consumer sense based on services and price.
Great service. My truck was a little too wide for the wash so the attendant watched over my entire wash ensuring the hose didn't hit my truck
Best priced car wash I've been to. I like the tire rinsing and under carriage wash, because it washes the salt off. Drive really slow as you go in, for the best results. Really great clean for $15. Don't expect the equivalent of a hand wash. This is contact less so it's cheaper and only good for a superficial clean.
If the staff cared at all this place could be awesome, the staff simply just don’t seem to care. The wash, and services are great. Staff don’t care.
14 bucks for a wash... still dirty and dryer doesnt work well
Needs a timer on the dryer. The $20 seems a bit overpriced
Best place to wash your car quickly and maintain clean every week. There is salt on the road because of snow. Salts are extremely bad for your vehicle. It will make your Vehicle rust out fast. This place has super high pressure under body spray. It cleans the under body very well. I go to this place once or twice a week. I can have my car stay clean for a month. After a month, contamination from the road builds up, then I will need Hand Wash my car. This place is cheap if you are a member. Only cost $6.25 !! for "The Works $18" each wash. A lot people complain there are still dirt after wash... Please, understand those dirt stuck on the paint, if you don't wash your car often. This is not magic, You think just drive your car through the place, then your car will shine ??? Come on, people. So, If your car hasn't been washed for months. Do not use any of touchless wash. Hand wash is the best for you.
Very convenient
If you don't want a clean car this is the place for you. My windows were not clean and I ran a clean white towel over my car and it came back with dirt on it. Expensive and underwhelming to put it mildly.
Waste of water and cash. 18 dollars and it didn't even remove the dust on my doors.... Save your cash go else where.
Good wash excellent water pressure
Had to wash my windshield with alcohol to get weird film/soap off after regular car wash
Didn't really wash my car was some spots that missed an I lost out in 20 bucks because the end one didn't work an the man didn't do anything
I just did car wash today at 9:30PM. I read lots of terrible google review before I went to this place today. But, recently I bought a new car, because of the snow I wanted to keep clean. Usually I do car wash at ESSO gas station. However, it was closed today. So I gave a shot at this place, hoping the reviews were not accurate. I tried $18 package, but it did not go well. it did not even rinse off the soap. When the car came out, the soaps were all around the place. Because it was night there were no one in office to complain. It was definitely waste of money. I will never come back.
Always exactly what I need in the time I need
They used to power wash your car manually before you enter the carwash and I wonder why they have stopped doing that...
Poor wash quality left residue on car. Not worth the 20.
Unsatisfaction,It couldn’t clean all the dirt,
Employee was very rude. No signs anywhere saying dually truck won't fit.
For $20 there is no reason my car should still be dirty but it is so here is a review
Avoid. Was charged $15 but the wash didn’t start, will have to submit a chargeback I guess…
Love the eco process; recycling the water they use...
This place will steal your money
Just left the car wash. Machine took cash and did not return the $2 from the $20 bill. Machine washed only half the car as the arm did not travel all the way around. No attendant available. Help button on display replayed the message only.
This is a 'Touchless' car wash so it just sprays soap and stuff and hopes it will 'eat' up or dissolve dirt so it can be rinsed off...I wasn't impressed, especially with my hatchback as the tailgate area didn't get covered enough and that was the dirtiest area.
Touchless does just an ok job. They used to do a proper pre wash and have a 24 hour guarantee if you bought the premium wash but they have since gotten rid of both as well as raised prices.
My car was cleaner going in than coming out! Terrible service!!
Just used this car wash and received very good & efficient service from Victor
Vacuum facilities are notably sub-par.
This is the worst car wash I’ve ever went to. It did not clean any of the dirt off my car and windshield and all windows left dirty , save the $20 and go somewhere else.
Great washes for reasonable price.
First off . The machine didnt give me the right amount of change back . . Ripped me off for 2 bucks. Then whole wash process lasted 2.5 mins maybe. I take a look at my truck and 3/4 of it is still dirty. Wish there was a zero star rating.. Don't bother wasting your time with this outdated junk
This place is awful. First and last time I will ever use them. Chose the $15 option and put a $20 bill in but was only given $3 in change. I wanted to go speak with someone inside but the hours say they close at "dusk" so I wasn't able to get my $2 in change. Further, after the car wash I inspected the car and it seemed the car wash did nothing to clean my car. I swiped my finger across my car and it was black from all the dirt still on there. $15 for a car wash that doesn't even give you correct change or wash your car properly is ridiculous.
My dog came out shivering the first time from the cold water. The second time I was told it would get warmer after a few minutes but 10 bucks later still cold. Not good for old or small dogs. Brrrrr! To bad. Otherwise seems like a good business.
Not a bad place to get your ride washed at could use a wheel cleaning bucket prior to their wash bays
Car still dirty after finished. Especially wheel wells and wheels. I will say the wax job was marvellous. Except for dirt streaks that were left
Got the $20 wash, my car had a layer of dirt that I had to wipe off afterwards
My vehicles never come clean. I've often gone through twice and always have to go over it with a wet rag afterwards.
Good touchless wash. Car gets clean, hours are great. My initial visit was afterhours and I actually had trouble. The system accepted payment but the cleaning system didn't do anything. I went in the next day and the staff were very accommodating. They fixed the problem and I got a few perks for the inconvenience. I'll be a repeat customer.
Don’t waste your money. $20 for a car wash and my car isn’t clean.
Price is high but it’s a Good touchiness wash. Remember to wait before driving into a bay, they need to pressure wash first.
Very good system they have there cleans my cars every time. Staffs are always friendly and professional. Highly recommended.
Doesn't get all the dirt off the car.
Dog wash is out of warm water, shampoo is not working all the time. Your pet deserves something better. Two visits and both were really bad.
Doesn't clean the car as well, especially if the car is dirty.
My go-to car wash. Prices have gone up for top-end wash but what hasn't? Great machines, just difficult when there's a big crowd as it's a small waotong area and you may end up waiting on a truck road. Usually they offer free pre-wash power washing bit not since COVID. I miss that. Free use of micro towels to dry. Love it!
$15 minimum for a car wash that barely removed any of the debris. Better off waiting for a rainy day.
doesnt clean very good if your car is pretty dirty (such as mud stains, etc)
Best touchless wash I ever used, the wax really made my car shiny and it lasted for weeks! Great guys working there, they all very kind and professional. I will not go to another car wash after I used this one. Love it.
Do NOT waste your time or money here. Yesterday I got the $15 wash and a few minutes after leaving, I noticed that my windows were filthy. Today I looked at my car as a whole in the sun light. Filthy. I washed it all by hand right away because I couldn't bare the thought of having spent money for no reason at all! This place charges extra to use the vacuum. When you first pull into the driveway, workers start pressure washing your rims. At first, I thought this was nice, and thought they were ensuring a proper clean. After, I figured out that they must have done a pre-pressure wash because the car washing machine itself can't do a half decent job on its own. The machine must be old and run down. I've used the touchless car wash in Surrey on king George Boulevard several times, it's $7, does a stunning job, and you can use the vacuums for free afterwards! North Shore Auto Wash is a huge rip off and waste of time
Pog
Very friendly staff and willing to keep me satisfied. I noticed a spot that was missed on the car a few days later and they ran it through again at no charge, offered to do it by hand as well.
If I could give it 0 I would. Paid $18 for the wash, the wash started then red lights began flashing and the machine shut down. No one was around to get help. I called the phone number listed and left a message with 48 hours passing no response. I lost $18, didn't receive any help, and had to drive a sud covered car across town to help myself. Thanks North Shore Auto Wash.
Good place. They have good service!
quite small
Wasted $20 bucks. Water marks everywhere. Dryer don’t blow the water off.
Terrible, the car was still dirty after the full service wash, just wiping some areas with a tissue it was dirty and windows were all smeared - now l will have to go to a proper car wash.
Absolutely love this place. The staff are super friendly and always willing to help me solve any issues i may encounter with the wash, and they even supply microfiber towels for free! nothing feels better then wiping down my new car and not having to worry about washing the laundry after.
Don’t even bother... it’s a low quality wash and people just not there to help you. Just avoid this place.
This is the only place I take my car/SUV in except my regular professional detail places. I talked to the manager a few times since he is also a car guy and he knows how to treat his cars and his customers right. Each time I go there I know my cars are in good hands.
Please fix the tire air pressure machine valve tip. Its been broken forever and mickey mouse fixed with electrical tape. Canadian tire is right across the street. The part costs less than $10.
Simple and easy to use. Nice buying packages
Good touchless car wash to come to, microfiber towels are provided free of charge to properly dry and car!
They do a fair job it keeps you from doing it yourself
The wash doesn't do a great job at washing the car. Could see streaks and dirt the very next day.
Fair prices and is usually in good working order. The wheel cleaner chemical they use is fantastic! Took the brake dust right off in one application. Bring your own sponge if you really want to do a good scrub; the public ones are always filthy.
Great hours but the wash is not very good and the vacuums are very low powered
Do the highest level wash and you’ll be delighted at the results.
Terrible. Took in my Mercedes for the high end $18 wash. You can see where the spray pulsated on the car. Dirty all around. Windshield did not even look like it was wiped. Absolute waste of time and money. Would not recommend
Car wash did a good job and the vacuums are pretty strong. I've made it my usual
Great place to get your cash wash. Usually very thorough and the staff are friendly. They prewash your vehicle during opening hours but if you have a credit card You can still use the auto wash 24/7. You can also vacuum your car for a start of 3$ and there's a change machine.
The price is reasonable and love their way to clean the car. I love detailing my car so I know how the brush methods of auto car wash is harmful. Love this place and the owner is friendly too!
The wash only cleaned off a bit of dust on my car. There was still some bird poop that never came off, and my car looks almost as dirty as it did before the wash. The drying stage didn't really dry my car, which isn't a big deal, but it was a waste of time. The worst part was that the wash cost $15.
expensive and useless
If you are looking for a great fast, and touchless carwash, North Shore Auto Wash is the place.