Here you will see all the feddbacks of people who are buying the services of Welland Avenue Car Wash Ltd. (Car Wash) in Niagara-on-the-Lake (Canada).
At the moment this business receives a rating of 4.3 stars out of 5 and this rating has been based on 127 reviews.
As you can see its rating is really good, and it's based on a large number of scores, so we can think that the score is very accurate. If people have bothered to rate when they are satisfied, is that it works.
As you know, we don't usually bother to give reviews when they are good and we usually do it only if we have had a problem or issue...
This Car Wash is classified in the category of Car wash.
These folks treated me and my car great...needed an inside and out cleaning, during this pandemic, meaning a lot of extra work. Very happy with the results. Check them out!
Great job cleaning the car
Today was my first experience at Welland Avenue Car Wash. I was surprised to see how many cars were in line, obviously they are doing something right! After I pulled in to find out about interior cleaning and options, I was greeted by the owner Mike. He promptly came out to look at my vehicle and gave me a great, honest price for the detailing. He never tried to upsell me or give me some BS, that's what I look for in a business. The best part was that when my car was coming off the line, Mike popped out of the drivers seat. Yep an owner who is not afraid to get in there was his employees. This just made me like the place even more. P.s. My rims look like they have been re-chromed, definitely worth the 4 extra dollars! If you are looking for the best car wash in Niagara, I would highly recommend Welland Avenue Car Wash.
Guy's did a great job cleaning up my daughter's jeep ???????? especially with all the dog hair !
Took my Ford Explorer for the Ultimate wash, which includes interior vacuuming, dash wiping and other perks like rain x. They are more than adequately staffed and did a great job. Satisfied.
Great carwash at reasonable price especially on 3 toonie Tuesdays throughout the summer.
Everything works and hot water, too!
Love this car wash the staff take care of your vehicle from top to bottom and really fair prices
Little bit expensive but great job!!!
38.00 for a car wash this week come on! That was not even the works. Rushed and not do very well. Come one guys i like you but this is enough waiting my money.
Great car wash. Brought my parents vehicle in for detailing after we'd borrowed it fire a few weeks. There were a couple little missed items but they sorted them out as soon as we printed them out. Wash is way better than any of the gas station drive through things. It's definitely worth spending a bit extra.
Great place to bring your vehicle.
Always fast and courteous
Fantastic job. Lol almost drove off with an employee still in the car.
Went for the first time yesterday-they were about to close but still didn’t refuse me. I usually don’t like driving my tire up the ramp thingy...the guy smiled and took over for me. Appreciated that. Also, the wash was well worth more than they charged =) Definitely my new wash spot-great job #teamwellandcarwash
Ok place to get a quick wash.
Great job
Best wash in town
One of the more pricey car washes I've had... Went with the most expensive wash expecting great things. Once the car came off the line, it looked spectacular until I sat inside and noticed the mats were still wet, the dash still dirty and steaks of window cleaner on my windshield that I had to clean up my self. If you go, get the basic and just do the inside your self. Overall, Its okay but not worth the price you pay
Really good with the cleaning my MINI Coupe
Left unvacuumed and surfaces filthy - I will admit that my car was filthy and is considerably cleaner than it was before getting it done - for this reason only, I gave it two stars rather than one. I asked for the top in and out service which at this time costs $47.00. The teller rung it in as $22.00 where I clarified that the price was incorrect, to which I paid the full price. Everything was sprayed down with the sanitizing/cleaning agent, but not wiped. Windows still has unwiped spray/windex on them and the entire SUV trunk space was not vacuumed. I didn’t expect it to be perfect, but I did expect a better job for the price I paid.
The kids working there were terrific!
Always a pleasant experience
This review is only for the $250+ detail in-n-ext service. I would give 3.5 but just round up to 4 cuz they are doing good job for other services . This is my 1st time doing detail car wash which cost me that much, it turns out not bad, the car is much cleaner which I think it's worth the money. But I'm not really happy with the leather cleaning and some small details. 1.the passenger seat is not really looks good after I picked up, and it's not something cannot be cleaned (sometimes the leather just get old.) I cleaned it after I got back home and it's not like one-wipe clean but it's definitely not hard. 2. The safe belt is untouched, both the belt and the place where it comes from, I know this is hard to notice but as a driver you just watching is everyday. For $250+ , this small detail could be nice if included in service. After all, it's kinda worth the money, the outside looks really great and they did manage got the most inside cleaned. Just saying for 6+ hours work and cost that much , the service could still be improved with some attention to detail. P.S Their regular car wash are totally worth it, one of the best. you can go for it without thinking. P.S small local business is hard and need support , especially with fair price and service, I only tell the fact I see from this ONE service I just received. There maybe stories/excuses behind this ,but for car wash servic, the interior/exterior appearance after the service is all the fact that customers can see and need to know.
Clean dry and a fair deal
Great work on cleaning my car. Only car wash that truly sprays down and gets all the bugs and dirt off before it goes though.
The best place for your vehicle to SPARKLE!!????
Hands down the best car wash in Niagara!
Best car wash around!
Great service every time
Great service and good job on vehicle , reasonable charge.
Extremely worth the price!
Guy spent 10 seconds looking inside the car, then told me 400 bucks, and he wouldn't be able to do it for 2 weeks. Yeah....
Good job - not inexpensive
Awesome service
Car wash went up around $7-$9 due to minimum wage increase. Paid $29 for a basic interior and exterior car wash (used to be $20-$22). Had I known before I got in the line, no way I would have paid that. They took basic to a whole new level. Come on guys, really?! My interior rear seats looks likes it has not been touched. The front area has salt still on the mats and carpet. I even got the mats ready to just be pulled out. The inside runner have not even been looked at let alone washed. I’ve been going there for a few years now and the quality has decreased tremendously. I will NOT be returning!
Excellent job, very fast a reasonably priced.
I'm very disappointed with service, people was on a hurry and didn't performed a good service. I do not recommend, 43 bucks thrown away.
Terrible. Just terrible. The $33.00 dollar Elite internal/external cleaning service is nothing more than a terrible quick vacuum and wash. The seats, doors, instrument panel, kick plates, door jams....etc....still very dirty, terrible and untouched. (See the pictures of the interior when they told me your car is done) When I contacted the company (Mike Foschini) to show the terrible pictures and get information about if this was just a terrible mistake..... I was told this is what you get for your $33.00 terrible dollars. (No customer loyalty or offer to correct the concern) Go to this car wash if you want to throw away your money and get terrible service. Terrible!!
It is the best car wash around
Paid for the $200 interior cleaning service which also included a full exterior wash (everything except a hand wax, I believe). My car is sparkling inside and out and I couldn’t be happier! On a side note, I noticed a lot of the negative reviews for this business are by people who paid for the $60 quick interior/exterior service (meant as a “touch up”) and are complaining that there was still dirt in the car. If you expect these people to remove your seats and vacuum every nook and cranny for hours on end, pay for the $200 service! It’s worth it! They even give you a ride home and back while it’s being worked on!
The best place to get your car washed! Always great and quick service! We go often, and my kids love watching our car get cleaned. They do a great job washing the outside, as well as the inside!
Absolutely the worst value for your money! I paid for the best package and my car didn't look much better inside or out then when I brought it in. I had to redo everything once I returned home. I will never go back!
Booked an appointment for my car to be washed (pre-paid), when I dropped it off it just sat there all night and wasn't touched, nobody even called me to say that it was going to be done late. If I could I would rate this less then one star but I cant.
These guys are serious. They mean business. The only thing they have to deal with is traffic that overflows to the main Street.
I can’t believe the really bad service I just received. I payed $85 dollars for an exterior and interior wash and I was shocked when I got home and saw the way the car was given to me. (Look at photos) Plus they don’t know what an automatic trunk is or how it operates. They forced the door opened right in front of me. I will definitely NOT go back. I DONT SUGGEST THIS CAR WASH AT ALL!
Always get a good wash here.
Do not bring your car here. I took my brand new truck here and the car wash bent and damaged the antenna on my truck. Owner did not care.
Great place. Happy people. Car always looks perfect. Thank you.
Always happy when I leave with my car after visiting!
Excellent service, i had my car detailed and they have wonder attention to detail, it was spotless! I traded my car in and the dealer said it was so clean they didn't have to do anything to get it ready for resale! Won't go anywhere else!
Pricey, but not bad.
Good service
Great Job!
Very poor I was there yesterday but really soo sad.
I was not happy with the service. I paid $47 for cleaning and waxing the tires. The interior was done very poorly. So I wasn't happy I had to come home and cleaned it by myself. ????
Nice and clean
Nowadays , there are lots of car washes, like on every corner. But I am thinking that car wash is like a good mechanic — for a price of gold. If you are looking for a place with a reasonable prices, super-awesome personnel, (you are the best guys!), and the best quality you can get — this is your choice. Customers FIRST, and this is the only way, how to get loyalty and respect. I will definitely recommend this place if you are looking to get your car clean and nice, and get the customer service, you never had before :) Keep it up guys, thank you for your work, and please, stay on the same level!
Absolutely top notch service and quality... great price for the kind of clean that you're receiving as well. Nothing but great things to say!
Great job every time!
Very impressed with their attention to detail. Fantastic job!
Great car wash! Good prices! Great bunch of people! Will keep going back!
Best car wash around!!! Always do an awesome job. Great prices too!!
Not bad , little pricey
The only real option for washing your car in town.
Can't beat this car wash! They do a great job. I've been going here for many years.
Awesome car wash, best in Niagara region!
Exterior wash was great. Haven't been here for awhile as I was doing the outside/inside cleaning at home...I'll be going back to see how the interior goes!
Quick and friendly service. They do a great job!
Mike and Benny are the BEST! I buy 50 washes a year and have never been disappointed. Highly recommend!
Went in dirty. Really dirty. Came out clean. Really clean.
Great service. I will be back.
The best carwash in town.
Went to get my truck washed fast and well priced
Really nice and cheap
My mother got her car cleaned, and when we got back in, her husband's lost credit card was up on the dash. Lovely to see such honesty and integrity from their employees! Wanted to give them some recognition!
Went to get a wash today. Best carwash. Great service. Cars spotless. Thank you.
The service was average, but the increased prices was shocking! Would have been nice to know the cost for service when you drove onto the property, not right before you enter the car wash and your stuck between 2 cars.
Best car wash in town
Great quality service and staff.
Good service
Great job
This is a great place for a car wash. They did a fantastic job.
You can not get coffee there
I'm gonna write another review that after 21 years they are still keeping my car and moms absolutely incredibly clean as..... Thank you to the hard working staff and owners. Im grateful for your amazing service. Nick Christopher I have been going to this car wash for over 20 years. Great owners, staff and the quality of service is the best.
Amazing job....love this place ❤
They didn't clean my back window on the inside or my center console.
My go to place for a full car wash, do a great job
Great car wash. A winning combination of good machinery and good old human elbow grease
The outside of the car looked great. But I requested to have my trunk, seats and floors vacummed. The back seat wasnt done and the trunk was done in some spots. So I'll be going to vaccume it myself. I just thought going here would have saved me time. Unfortunately I won't being using this service again.
Went to this car wash today and was very pleased. I'm assuming due to the nice weather today is why they were rather busy but I appreciate the job they did on my vehicle regardless the line up. 100% recommended. The prices and staff was great !!
Poor quality workmanship Passengers side not even cleaned and I paid over $50
Awesome Staff & Service...
Best hand dried carwash in town.
Always feels better having the vehicle cleaned inside and out :-)
Went to get a basic car wash. All was well until I got to my destination and noticed that my rear bar break light had broken off in their wash and was just set back in the hole upside down by an employee. I am a reasonable person and know that these things happen. It's the fact that the employee tried to hide it that irritates me and will make me not go back to this car wash. When I had a chance I called the place and spoke to someone about it in which he said to come and see him the next time I'm in. I won't be in again.
Great staff, fast service!
They always do a great job, the owner really cares about quality of service.
Excellent service and quick but over priced. Should offer unlimited monthly packages.
They do good car washes.
First Tyme. Helpful people, The car was super clean.????????
Very nice finishes and staff is friendly.
Try to bring my vehicle in once a week for the quick detail. Job is just that quick in and out clean, I keep my vehicle so it's great. If there is alot of dirt the book an appointment for a better thorough wash! Here now for cleaning!
Good car wash
It was my 1st time going to this car wash and I must say I was very impressed with the professionalism of the staff. They did a great job washing and waxing my jeep. The wheel detail was a great touch.....Thanks Guys and Gals.
Great service, great owners who truly care about their clientele. People who complain about stuff on here are your basic life complainer's who are always looking to knock something. If you want your car truly detailed, pay the money to have it properly "Detailed", which they offer, don't complain about a $25 car wash and that your car didn't come out showroom condition, most likely it was a pigpen going into the wash anyways! I use this car wash daily and know what you get and its by far the best in Niagara.
Expensive
Very fast service and friendly. They missed cleaning the inside on one door. The male employee who I spoke with on the said could charge a bit less than $60 but it was finished, this was not approved.
Great place!!! I always went to touchless washes only... was skeptical if they would do a good job and I have to say they did a suburb job...2 thumbs up My Ram looked just like the day I got it????????????????????
Not sure how you can blame a car wash for a leak in your car. Been using this company for years and they have and always provided top notch service. The employees are polite & courteous. Once had the back of my car bumped by the next car in line. I did not even see it happen. The owners came right to me and offered to pay for any damage. None was evident but I appreciated the fact they were honest.
I was disappointed with the "ultimate car wash" that I received today for $31. I was told upon arrival that both the interior and exterior of my car would be cleaned thoroughly with this option. The service was fast and staff were friendly, however after they finished cleaning my car I noticed that certain areas of my interior had not been touched. Mud remained on my floors, doors and the backs of my seats, the cup holders were not touched and my doors still had a layer of dust on them.
Greatest car wash ever they do an amazing job of taking care of the car with cleaning it.
Reasonable prices Local My only complaint this time was that floor mats wern't wiped b4 re installing Other than that I'll still use their services
Great experience, I was in a pinch for time and just needed a quick freshing up on the truck and was in and out in 10 mins. The staff was professional and took care of my vehicle. I would definitely recommend this place as they have endless care options for your vehicle's needs.
Excellent car wash
Great place.nice service
Great value and a thorough cleaning job done by real people. I'd much rather go here than wash myself or go to a carwash.
Always a great job!!
Had a very odd experience today. Went thru for a wash and ended with a broken side mirror , stuff happens in cold conditions. Reviewed the results to find a solution and was dealt with yelling at and slamming of door in my face. I get it, covid has us a bit goofy, but I will never be back, sad as this is a place that has been a staple for many years....
The outside of the car was sparkling. There seemed to ba alot of hands ready to do a great job like I have heard about. Unfortunately I am disappointed at all the cleaning I had to do when I got home.
I can't believe they make an accusation like this! I will take action why they are hurting my good name. I would never do one of those things!
(Translated) I just need to wash the orange juice in the tail box, but they must ask for the whole car to wash. Well, I will wash it. The body wash is not bad, but the tail box has not touched the roots. The orange juice stains that have been dried for five days are still the same. It is dry. (Original) 我只要洗后尾箱打翻的橙汁,但他们一定要求洗整车,好那我就洗,车身洗的还不错但后尾箱跟压根没碰过似的,干了五天的橙汁污渍依旧是干的。
I take my car here all the time and get the interior and exterior done. Staff are friendly and do a fantastic job every time. When I leave I feel like I have a brand new car. Wouldn't go anywhere else !!
Great service. Affordable pricing.
Brought in my VW for the ultimate wash and was very happy with the results. Saved me a lot of time and effort and you can’t beat the price at $31
The friendliest car wash in Niagara! Great staff. Clean car. Local business owners. Why would you go anywhere else?!
Horrible place to get what you pay for. I paid to have my truck cleaned inside and out , byt when finish the job they did sucked. I went to Canadian tire auto car wash on Welland Ave right after To get the ourside of my truck cleaned.
Hand dry the best
Excellent service. Will definitely go back, employees are very respectful.
The only place I bring my vehicle unless I’m detailing it myself.
Do a fantastic job
All around good service and clean.
I have never put up a review but $29.00 for the ultimate wash?. I was expecting clean and fresh. Inside still needed to be vacuumed. My leather seats were dirty! I feel as if I threw my money in garbage. They won't get my business ever again
HATED IT!!! WORST SERVICE I HAVE EVER GOTTEN, NOT ONLY AFTER PAYING FOR THE ULTIMATE WASH DID THE TRUCK STILL COME OUT DIRTY, THE TRUCK ASHTRAY WAS BROKEN OFF AND THE INSIDE OF THE TRUCK WAS SOAKED WITH WATER- GETTING ALL OVER THE RADIO RUINING THE SCREEN. THE OWNERS THEN BLAMED THE TRUCK AND SAID THE TRUCK MUST HAVE A LEAK. water has never leaked in the truck before. there wasn't a refund given not even an apology, we send the truck through for a detailed car wash and they said they didn't get any water in the truck as they are looking at the cup holders and ash tray full of water.
They always do a great job
Fantastic Place! I had a muddy dog incident in my car and these guys fixed it right up! Great job ????
do a great job!
Yeah they do a basic clean. But for 30$ the Elite clean should Atleast make sure it's clean before they send it out. My. Windows looked worse as they used dirty rags. My wheels weren't cleaned at all. And the corners of my leather seats looked like a pile up of dust and debris. Only pay for the cheap wash because they give you the same either way. I wish I could post pics. When I drove out I parked back in the lot and in 10 mins when my car dried you could see all the dirty makes they missed. And they didn't even wash My Inside of my door haha I had to wash it all again...
These kids work hard to do a great job. My truck came out very clean inside and out. I left a tip. Thanks guys and girls.
we send many of our cars through the wash every day they do a great job never a complaint staff is ALWAYS helpful they go out of there way to do great job
Highly grateful when a mess/accident occurred in my vehicle. Greatly appreciative for the excellent job they did. Will be going to use their services again ????????????????????
The best car wash in town my son comes from Barry and the first thing he does is go to Welland Avenue car wash he's as fussy as I am
Quick service and professional. I"m always satisfied when I leave Welland Avenue's Car Wash because my car looks absolutely perfect inside and out.
Great staff..people..quick and good service
Great service!
Covid has made this service tough to provide but WACW did an awesome job. The team wore PPE and took special care to do the interior. Great job and thank you for the tough work you do!
Very disappointed with job done on my car. There is really no time to check out the job done when you are there as the cars are coming off an assembly line, but by the time I got home I was not happy. My dash board was wiped down, but some areas of it were not cleaned at all. As a result it looked way worse then it did when I took it in as the uncleaned areas now stuck out like a sore thumb. It reminded me of when my young kids would wash the car and miss spots leaving dirty half moons all over it. My door panels were not touched at all and were thus still dusty. I cleaned everything out of my cup holders before I went, but neither one of them was wiped out at all. The vacuuming job sucked too, I had small leaves and loose dirt on both sides of the car. All this after I paid $25.00 for the "Ultimate" clean. Although I must admit the outside of the car looked great, I would never recommend that anyone take their car to this place. Note to owner: I was there at 14:38 on Tuesday November 11, 2014, you should talk to the employees doing the inside cleaning then, they don't seem to care about your business.
Great crew and good work
Even though it's a contactless at the moment , staff , quality and pricing is always great