Here you will be able to see the opinions of people who consume the services of Popular Car Wash & Detailing - Free Vacuums (Car Wash) in the area of Niagara-on-the-Lake (Canada).
As of day the business receives a rating of 4.5 stars out of 5 and this rating was based on 127 reviews.
As you can see the average score it has is nearly the top, and it's based on a very high number of reviews, so we can think that the valuation is quite accurate. If people have bothered to value when they've done well with the service, it works.
You know that we do not usually stop to put scores when these are correct and we usually do it only if we've had a problem or incidence...
This Car Wash corresponds to the category of Car wash.
Recently moved from Toronto. and i notice popular car wash now open in Whitby. I'm happy to see these guys here. Went to test this location and happy with the wash and they offer Unlimited car washes from $19.50 per month on TOP free vacuums you can not beat them and the quality they delivered. I was there customer for over 6 years in Toronto and never had issues with them. great people and always service with smile.
Great
Each time I've had car cleaned here it has come out fantastic.
Fast and reliable. Like that I don’t have to dig out my wallet to pay. This is the best possible way to keep your car clean. And the price is right
Good value. My only complaint is that you often have to ask for your vehicle to be sprayed at the starting by the attendant. This is a service that is being payed for, it should be done every time. Other than that i have no complaints.
20 bucks for a monthly wash cant beat it. Go every day if you want. Great for getting the salt off my car and under during the winter.
I like to go this location. Very nice and freindly staff. Vacuum is free with car wash. Huge place.
Good job
Beware of this place! I highly advise no one to ever bring their vehicle to Popular Car wash and trust them with their vehicle's cosmetics. the automatic car washes wouldn't get everything off, and the brushes cause damages to your car . I Completely disappointed under new ownership " Popular Car Wash ". Extremely poor/ rude customer service. our neighborhood always tries to support our local business in Whitby, this car wash is not worth it at all.
"Car wash with free vacuums is a great deal" There free vacuums really sucks good :)
Power of the vacuum was negligible. Went to Brock Street Car Wash after and vacuum was 10x more powerful.
best car wash I've ever been to for quality, value and service!
Great place awesome deals.
Quick, easy and close by
Great price for monthly unlimited carwash but the only thing I don't like is that the rear part of my car isn't clean most of the time.
It's very convenient and clean, although I would say the dryers don't work very well for my SUV and the underwaash does not clean everything properly.
Great place staff are professional, they keep things moving as quickly as possible. I love how they offer free vacuums after your wash.
Good for a wash
Staff are courteous, helpful & friendly. My car looked like new when they finished the wash I selected. I got the interior & exterior done. The price was reasonable and the results were great. I will definitely return to this location and try the detailing next!
Love this location. It's never busy in the evening and everything feels new and fresh. My kids love the rainbow foam too!
Really great wash and a good value I used to spend over $100 a month in washing my truck I opted in for the second package and now I know I have a vehicle that will be cleaned anytime. what a fantastic business idea
Great price monthly to have unlimited car washes. Highly recommended!
Great spot for a quick wash!
I found this place from a sign on the road and thought I would give it a try. I'm on my second month and love it! I have a pick up truck and it rolls smoothly in and cleans about 95% of the truck (no automatic car wash is 100% perfect) and the fact that I can use it as many times as I want is amazing. Let's not forget the free vacuums for monthly members which is also a great add on!
The monthly pass is awesome!
It was my first time of visit and took membership. Car wash was good but detailing was totally unsatisfactory as compared to price paid that made me disappointed and showed how nonprofessional way of working It is.
Very convenient and great wash every time. Thanks
Cheap Clean Lots of room Helpfull friendly staffs No complaints
Under new ownership now and because I am a commercial vehicle SUV, I was told by the owner that he does not offer ‘once a day’ packages’. The cheaper $19.95 package is for personal cars only and it does NOT include wax or underspray. They have also stopped ‘Hand drying’ in their packages. Goodbye ‘Popular Car Wash’ !
Best place to get your car detailed. They made both of cars look new. Just signed up there monthly car wash pass now I can keep my car clean all winter long.
Best car wash in town!
Good and very affordable place to wash your vehicle.
Quick easy and economical
Great service for the price.
Clean well lit. Lots of space
This car wash really sucks bad doesn't clean around front and back bumper the dryer doesn't dry the Vehicle properly and they don't spray down the vehicle first.
Great car was, friendly staff.
Great TLC for my Mercedes. Although their website was misleading for their detailing, they still took me in right before they were closing. Detailing closes at 6pm on Saturdays
Did a Quick in and out today wonderful job just $20 if you are a member. Strongly recommended
Does no clean back of my car good still soap and don't find has a great rinse but ok for winter
I would not recommend this place if you want to use the spray bays to wash your car off. The water pressure is terrible compared to the others I have been to.
My go to for complete car care whether using spray wash or drive thru wash service.
Superb results at a really reasonable price. We’ll be back!
Best car wash in Whitby with best employees on board.
yes it is good and economical.
Purchase one of the monthly packages, it's worth it!
Super Deals on Car Wash .... A friendly atmosphere????
Great place for people who wants to keep their car neat and clean. They have good deal for monthly passes.
I use their monthly car wash subscription. It’s at least as good as the other automatic car washes I’ve used, and likely even better. The free vacuums are an excellent value add, honestly - can’t complain. Very satisfied and I get exactly what I expect every time!
Value for Money, 20 bucks for month is real deal. Initially I was worried with quality but after using it for few days. It's a sigh of relief. I would definitely recommend for daily wash packs. There are few other packages and those are cheap as well compared to other car wash places. Last but but least, staff is very friendly. They will help with all queries without any hesitate.
I have been using their services since Dec 2019, its very convenient and quick. 3 minutes for the automatic car wash. The vacuums are free for customers using the automatic car wash! Good value for money. Definitely recommended.
Quick in and out!!!! Great service
They were very accommodating with appointments and did a fantastic job!
Some times your machine does not work
terrible wash, car still dirty. took paint of my car
This place was recently bought by a new owners who I would have given 5 stars to. The new ownership group unlike the law dictates, they are not accepting any past coupons or promotions that were bought while under the previous ownership. This of course is illegal and the owners know this but they've decided to screw the past customers over and this is one past customer who came with one of the many vouchers I bought from the last ownership group(no expiry dates) that was merely one month old and was not honored by the new ownership group despite they're being a very clear legal obligation to do so that dictates that any new ownership group who takes over an existing business must, by law, honor all past obligations be they store credits, promotions, etc etc These guys are simply too shady too do the right thing and are so greedy that they want to count every penny and so choose to break the law daring the consumer to take them to small claims court or file a class action lawsuit which I hope happens. In the meantime, I will not frequent this place ever again despite me going there once a week in the past and now these geniuses can find a replacement for a customer who is there once a week. Good luck finding a customer that will come once a week. You may find one but it will not be easy and you will be spending a lot of money on marketing dollars to obtain a customer like that but this shows how wise you are in business and so I hope sooner than later this current ownership group goes bankrupt and is replaced by a better more ethical and moral ownership group. In the end, screw these guys as I root for their bankruptcy every day which will surely come given they are arrogant when it comes to doing the right thing but also even the legal thing they don't care to practice that either. I could not even get a damn manager over to hear the details of the issue that they have taken the wrong side on. That's how little this place cares about customers. You're just a dollar figure to them that's it! Third world ethics and morals being practiced at this new ownership business. STAY AWAY!!
Beautiful people around always..Best value for what you are paying..
Great place for a car wash
Fast and reliable!
It's a car wash.
Been a member about a month. Great wash and great value. The staff are friendly and the system works well. They work hard and it shows! Great local business, support them not you gas station!
Great place to wash
Best service at a very affordable price
"Best place to get your car detailed" Staff is friendly.
Super fast excellent cash wash! Great value for the monthly pass! I wash my car on my way home from work everyday!!! Great staff! Highly recommend!
Just moved in from Toronto few weeks back and find out these guys just open this location here. I was there huge fan in Toronto always love there monthly plans they offer. Great way to keep your car clean and best in the winter amazing service they offer. Coin-op Car Wash, Tunnel Wash, detailing, Free Vacuums (Coming soon as per the cashier) and detailing all under one roof.
I live in Toronto but i gave a gift card for them to my mother in law for car detailing at there Whitby location. O man I'm glad i did she was so happy. from there service. She told me to call (She does not speak good English) them and let them know how happy she is and she will recommend her family and friend for this wash.
Nice wash
Value for money and good customer service
The drive thru wash did a decent enough job, and the free vacuums with wash is nice!
I got the unlimited (one per day) wash and it is better than the other car washes I tried. People there are friendly too.
Great value
Best $50 a month you can spend for the Lava Shine wash.
A1 service
Unlimited washes are NOT. Unlimited, its 1 wash a day & nowhere in the print of the big signs does it say that. You only hear it as your doing the paperwork..no biggie but being upfront is a better practice. I have monthly pass...it does exactly what you would expect. The washers are great quality the water doesn't stain and the dryers are great. I only have 1 area that bothers me. People running the auto wash run the cars way too close together I have seen cars hit each other at the end cause they stop and the next car,is was to close. Other then that it's well worth the $$
the manager has no idea about customer service at all.. drive by this place and go somewhere else.
"Great job and was done" on my car today. Also the price was the best around definitely recommend this car wash. They also have a free Vacuums with purchase of car wash. Thank you so much guys.
"This was a really awesome Staff". The service was amazing! We got the complete car detailed and it looks like a brand new car again. I highly recommend Whitby location.
I drive a lifted Ram with 35 inch tires. No problem driving through the auto wash The truck always looks nice and clean when I go through the wash. I usually need a quick wipe on a couple areas when it’s done ,and the finish is better than when I used to use loonies and toonies at the self wand wash. It was a hassle, and didn’t look good I’m glad I joined the membership And my son’s black car looks great too as I got him a sub membership under mine for a good deal
The wash is great! Will recommend popular car wash to anyone who wants to keep the car clean all the time.
Bays are good, new and clean.well managed. Best in Whitby
Thanks Popular to make my old dirty car like new. You guys did great job. I'm pleased with service. Well worth money I paid for.
Car wash is good but comes out spotty
DO NOT USE THIS CAR WASH!! The pass is a great deal but not worth it when the belt stalls and your car gets hit by another car. The manager will not return your call and the workers will give you the runaround. They know their belt malfunctions and instead of owning up to it they avoid calling back their customers. Not worth the risk of getting your car damaged.
I tried both location in last 3 months both do wonderful job.
Best car wash place in Whitby and Oshawa area. They have monthly plans which are great if you take your car regularly for car wash. You can also use free vacuum once you are done with your car wash.
What a waste of money the car doesn't even look clean. The dash board was left unwiped, seats weren't vacuumed properly. Outside of the car had marks left which the car wash didn't clean but a simple windex bottle cleaned it at home. Disappointing overall.
10 out 10. THE BEST CAR WASH IN DURHAM REGION.
Bunch of non professional people who don't care and value your money I am disappointed after getting gold car detaling it is poor service lots of dust and some food particals are there after detaling.
I was very satisfied but just like all automated car washes the back of the SUV was nut as clean as I would have liked to see.
I got the "Lava Shine Ultimate" today and i am very impressed by the level of shine and has and how clean car and wheels are. My car has some hard to reach spaces that no car wash has been able to reach until i went to this one. My wheels get very dirty with the amount of brake dust the car produces and i'm unable to clean them by hand and this wash made them spotless. However, i did have some gunk left on the car because of the rustproofing i had gotten done on my car. I notified a member of staff named Jolly and he explained why the wash did not clean it properly and that its a common thing that happens with rustproofing. I asked if he could help and he was very glad to give me a hand. He grabbed some degreaser and the leftover gunk had vanished. I highly recommend this car wash over any other car wash in the durham region.
Great atmosphere
Good car wash reasonably priced. The monthly pass is the way to go. The only thing I would suggest they change is allow a better entrance for the monthly pass customers. They sometimes get stuck behind pay as you go.
Good service
I use the Whitby location, and there staff is friendly and the time's I have been there its been very fast.
Great car wash. Monthly pass is a really good deal. Staff are very pleasant and professional. I use the Whitby location.
First time Car is clean both in an out Signage needs improvement, was not clear , both in where to go and what options or packages where available. Was not busy at time of vist, staff was friendly and fast.
Did a good job, took almost 4 hours was the only down side. Missed spots for vacuuming in areas in back of the van. They don't clean the ceiling of the car , which you think they would....even steaming it to make it look nice could be a good touch. Quite pricey for what you are getting. Still 4/5 rating.
The dryers still need to b better Brushes are pushing mirrors Wash is good
Great !
love the car wash cheap and convenient only the dryer when you leave it does not do the proper job .This is a issue with all car wash . I have all 4 cars done at this location . Great customer service .
We pay for the monthly car wash for the works. And when we go on a day that says they are opened till 7pm. They are close at 5:15pm, and this has happened about 5 times so far, and when we email the place, you never get a reply. This evening we went again, at 5:35pm and it says closes at 7:30m. The service is very poor. Atleast you expect a reply , and also to say sorry they had an emergency or something and give u the additional washes that u lost. It’s sad how they start off nice, and then their service gets poor. Very disappointed.
Price for a month of daily car washes is very good, wash is good. Timing is a little limited, only until 7:30 pm. Service is good.
Place is a joke, got a rim lovers wash and dirt is still visible on rear view mirrors, roof, back window. Spoke with someone who said he was a manager to get a rewash. His response was they got 90% of the dirt and wouldn't authorize a rewash. Not sure who goes for a car wash and expect only 90% of dirt to be removed.
So glad I found out about this establishment. I love being able to wash my car anytime I want. It’s so convenient and cost-effective. My mom also got a membership end I’ve been recommending the service to others. ????
I used the drive through wash and the available vacuum machines. They provide a thorough, high quality wash and the vacuum machines are powerful enough to clean both the trunk area and the inside of the car.
I think this is a wonderful deal. Who would not want to take part. The only thing I wished it would dry my car better. My concern is the winter.
Sold one product, given something else, car wash was terrible, This is not the first time I have had an issue here for poor quality. Please bring back previous owner who actually cared and gave good service. I will never spend another cent here ever again. Tried to cancel my membership, that was a big issue as well, not an easy task. return email says my request to cancel was DECLINED. I called spoke to the manager again who I will say is very ignorant, he said they do not issue anything to say it has been canceled. Overall very poor service, use at your own risk.... G Spencer
Great staff make this place very friendly and a great wash to boot.
they are alll very sweet and car wash is great.i like my Jeep clean ..... 24 hours ....so the car wash special was perfect for me.. plus free vacum with the monthy deal. win win for me thank you .. barbara ...your little lady that works weekend in yhe booth.is allllways on het phone or lots of guys talking to her...im gind with all above but i allways have to walm to thr booth to turn on vac...as i said she can do what she likes but do your job as well...i usually go after ive worked long hot days i need mu bed.. just keep an eye on us useing thr vac the guys.yell om not doing that . just keep on eye on us...the lady that works.during the week is amazing thank you barbara
You owe me $20! Change machine ate my money. There was no manager on the premises. Manager got my phone number when an employee called him to help with the situation. He did not contact me about this issue. Even after I emailed and left a voicemail. So basically I went to get my car washed and left with a dirty car and out $20. I had no change and they couldn’t even offer me a token to rinse my car off. What a joke.
Great job always great
I use this for winter driving to keep salt off my vehicle. Yes
Car wash membership
I come every weekend and get the lava shine ultimate package. The young man at the front always preps the car and is very friendly. Very professional service and great value. highly recommend.
I wish they were open a little later in the evenings. They have a great service that you can go get your car washed everyday for $20 plus tax a month. However if you have dirt or bugs stuck on only some of the employees will scrub this off for you before going through the wash. My last two washes you wouldn’t know I got a car wash when I left as there was bugs and dirt still all over my vehicle. If you bring it up to the employees they will not let you go through again.. once a day and that is it. Otherwise I do enjoy the free vacuums included in the monthly rate and it is nice that you can go everyday for a car wash!!
Beware of this carwash!!! I'm a premium member and when I went through the wash today, the brushes ripped off my driver's side mirror. When I mentioned it to the staff they were very dismissive verging on rude. Not happy!!
Great price. My Audi RS3 looked fantastic. Four stars because it took about 8hrs but I’d go back again. Already referred friends!
Totally sold on this this company. I love having a clean vehicle. This place does a far better job than a typical gas station wash. Its fast and amazing quality. The staff was super friendly and helpful when setting me up.
Very professional,Great Service.!..I always receive compliments on how good and clean my vehicle looks and i suggest to everyone to try them out.!
The Best Place to Get Your Car Detailed. The Monthly Car Wash deal Is Great. Overall Service With Smile.
I love the hours, I can pretty much go any time that is convenient. The Whitby facility is always clean and staff are super helpful
Vending machine took me for $3
I don't feel that the pressure out of the wand I was using was enough. I liked the ones you had before. They where much stronger. Brooklin carwash is much stronger.
Fast, quick, high quality car wash that is also superbly priced, fully staffed, and has a great vacuum station. Can't recommend it enough!
Not worth 17$. Used the automated car wash car did not get clean, rear end still covered in dirt and the roof was still filthy too. Not going back. Lights were kinda cool.
I have been coming to this facility for a while now. So far, my experience has been good. I am able to get them on the phone and they provide good service. I belive that their membership program is a great value. However, I have noticed a few times that the employees that scan your code prior to entering the touchless car wash can be rude. That being said, I am sure that the management team at this facility will surely look into this and improve. I will continue to be a customer here since their packages are very competitive and overall they provide good service. Lastly, the gentlemen who do the interior cleaning are always friendly and smiling when I leave the bay area. Little things like this make the experience even better. Good work Popular Car Wash.
Great!
Great detailing and they also have a no limit washes plan per month!
The car wash which you can count on. Great for interior clean & best price on monthly plans. Fast service what else you wants.
Great wash with good people.
Only complaint sign says 24/7 went one night at 8 only to find out you close at 7:30
Lava package leaves my car beautiful..used to use coin bay..no more hands freezing while drying.
$19.50 Unlimited car wash with free vacuums is a killer deal.
I love the fact that you don’t have to wait long periods of time to have your car washed. The staff is friendly and professional.. I honestly wish I had found out about this place sooner , cause it’s such an amazing deal. I’m a customer for life
Love this car wash! Always fast and efficient. Staff super friendly and going above and beyond. Thanks!!
Always good service and friendly staff. I have recommended this car wash to all my friend's
Whitby location pre-power washed the dirt on the back of my suv great service
I found the staff to be very helpful and informative. My wife upgraded to the $45.00 package today because she's had nothing but great results when she's been there. I'm very happy with the service they offer and the service they provide for us. Two thumbs up.
In and out in a resealable amount of time
Really good vacuum suction. Went on a weekday in the evening around 5pm and it wasn't too crowded.
Great service ???? . Employees are very nice , they provide very good service
They are very friendly and no waiting in line, it gets my car clean every time.
Very decent rates.
New machines, supplies are always there, with 3 $ cash you can wash car.
Just had my car washed at popular car wash. I paid extra for a hand dry and under carriage wash. I wish I had went over the car before I left. My car it still dirty and covered in salt and slush. The hand dry left smears of dirt and salt. The back of my car doesn't even look touched. I would not recommend this place to anyone.
Well worth the money. Super soft touch. I go almost everyday. Brand new car.
The different monthly carwash plans are well priced and its the way to go!
very good place for a good price and wash
I wouldn't use this place again .Terrible new service offered ..Couldn't believe ....
Great value for the price. I use the location in whitby and drive right in.
very clean wash and amazing and ploite service
Amazing price point to have your car looking fresh everyday! As well as conveniently located in Whitby Have recommended to 15 people off social media and they all said they have signed up too!
Whitby location. Everything that needed doing was done...and then some!!! Could use a bit more attention to detail. I'll be back!!!
I always go to the car wash in Whitby and love it. For $30/month it’s a steal, I’m there at least 10+ month. In the summer I also had them do a quick clean of the inside for an extra $30- just enough to give a quick pick up but next spring will probably book a full interior detail.
Very friendly staff.
Terrible experience. Yelled at by one of the workers as he did not like where I put my car for wipe down (despite following another employee's instruction). Same guy then screamed at other employees. Thought a fight was about to break out. Could not wait to leave. Got home, and the interior of the car was coated in residue from dirty rags. Spent more time at home wiping that off than I had at the car wash in the first place. Never going back.
I live in Whitby and this car wash is the best. Fantastic Service and Great car wash experience every time i visit them.
Service and staff were friendly. They did a very good job at first sight but then when I pulled up the back seats in my van, it appeared as though they totally missed those areas. I took the van back and they cleaned it up without any hesitation. Based in this customer service I will return without question.
Great car wash great equipment (new and very clean) staff in kiosk are very nice and extremely helpful. 9 1/2 out is 10
Quick and efficient service. Would definitely recommend them.
One of the best car wash places I go to. Million time better then previous owner. Good job. Highly recommend this place.
The people are friendly and they all work hard and do really good job on the car you pay 20.00 and you go as many times in a month to get your car washed great deal
Great service! honestly really good car wash im very impressed ???? ....that said I really didn't understand why when you buy the pass for the month with the company you can't use it with the other location that they own. I was very disappointed . I hope that they see this review cause they do have a really good product. It would be a lot more convenient for the customer and I would like to see them do really well. Thank you for the reading and thank you for the service. #1
Always great service ! Fast and a great car wash , gets my truck sparkling every time
The location in Whitby, on Hopkins St, is the one I use. It is kept very clean, the vacuums always work and there is no garbage around. They provide great service and a full value for the monthly fee
The guys who work the auto wash during the week are fantastic! Weekend kid…meh
Love this place, Great value for the money!! I have monthly pass and i use it on average 2 times a week sometimes even more. Driving a truck and no issues going thru mirrors out as normal. Also find there equipment is kept in proper working order so you always get a decent wash. Lots of wash options available PLUS I also take advantage of the FREE vaccums for monthly pass holders, NICE BONUS!!!