Reviews of In N Out Car Wash, Detailing, Windshield Repair (Car Wash)

9499 Airport Rd, Brampton, ON L6S 6C7, Canada

Average Rating:

DESCRIPTION

We've got all the reviews of real people who are purchasing the services and products of In N Out Car Wash, Detailing, Windshield Repair (Car Wash) near to the area of Niagara-on-the-Lake (Canada).

Now the business has a rating of 3.9 over 5 and this score has been calculated on 127 reviews.

You may have noticed that it has an average rating is quite positive, and it is founded on a very high number of opinions, so we can think that the score is very accurate. If there are many people who bothered to give their feddback when they've done well, is that it works.

You know that we don't usually bother to place tatings when they are positive and we usually do it only if we've had a problem or issue...

This Car Wash is included in the category of Car wash.

Where is In N Out Car Wash, Detailing, Windshield Repair?

REVIEWS OF In N Out Car Wash, Detailing, Windshield Repair IN Niagara-on-the-Lake

Kunal Shah

Service wise it's a great option I will surely reccomend it. What's upsetting or rather surprising is I used their premium services thrice including shampooing my car seats this time what I found was paying almost $150 wasn't worth coz my car was never clean from inside infact I had to call the guy with a vaccum to clean my side doors and coffee mug holder. It seems that the more people come to you and the more advantage you take

Jim Snowdon

I'm in sales and on the road so my car can be a mess inside and out. Any time I'm in the Brampton area I pop in. Great service, nice staff. My car looks like new when I come out of there! Totally recommend In & Out Car Wash!

Ryan Floro

No hassle..drive up leave your keys at the start of the wash and watch it go through. Pay at the cashier for the service you want. Grab a complimentary coffee and relax as you watch your car expertly taken care of and cleaned. Pick up a new air freshener from the store and pick up your car at the end...worth the 49.99

Cassandra Kings

This is so great car wash in the area. Really clean outcome and has a great deal as well/. Staff were so kind and friendly. This is highly recommended one.

Khushman Chouhan

I always get my car washed and detailed at In and Out! It’s quick, efficient and they always do a great job!

Jatin Patel

Update: Owner reached out (see below). I responded back with my concerns and pictures but did not get a response back. For this reason, I have reduced the ratings to two. Cleaning is not that great.

Avneet Kaur

HORRIBLE.. I heard about this place and thought to try it out. I got works wash and it was total waste of money. I could do better by myself. Mats are not cleaned and seems like it's not even vacuumed. In less then 5 minutes our trucks was out..

Subin Kanneth

Extremely poor service. Very rude and unprofessional. I took out all my personal belongings however there was a macaroon dropped under the seat by someone probably long forgotten however they just took it out and put it on my back seat as if to make a point. What kind of service is that? I will be posting the pic soon. Along with that they didn't wash the mat properly. At the end of the wash someone forgot their car window cleaning spray and I tried to go in to return it and instead of coming to me to get it one of their employees just jestured me to walk towards their cleaning supplies and place it there. How rude.

Gurpreet Sandhar

I’ve been going here for the past three years and the quality of work has started to go down. The service has stated to become hit or miss. Premium Car Wash & Works Car Wash have almost no difference. Every single time I get the premium, they tend to forget something, just this past week they dressed one side of my car leaving the other side, sometimes the rim cleaner isn’t working, other times they forget to dress my tires, other occasions the forget to wipe the windows, on some occasions one of the associates will dry the car with a dirt rag, list goes on.

Mo Datoo

I read the below reviews and was very hesitant of going there at first but then like any human being I figured oh maybe I should give it a go, how bad can it be, and boy was I wrong! The reviews below are spot on. In an Out Car Wash is beyond horrible! I paid $50 for premium works and what I got in return was a rather cheap, horrendous, incompetent piece of work that is not even worth $10 (if i am being generous!). Go there if you've a very clean car and need a quick wipe down. Do not expect any more than that and definitely don't expect a job worth $50.

K Singh

They rush through your car and do a halfway job. Not worth the $$$

saksham gupta

Great prices and awesome service

Elizabeth Laurier

Great little spot to wash and vacuum my car! And they have debit and credit tap so I don’t have to stop at an atm on the way since I never carry cash

Pritish malik

They have really improved their quality lately.

Rayssa Nayara

I went there many times to get my car washed and cleaned inside,they did a amazing job,the girls that work up front,they are very nice,very polite,the owner as well. Amazing place to get ur car cleaned. I recommend this place with my eyes close. You guys are amazing. Thank you so much for the great job.

Reta Esho

The worse. Never again go there omg speechless. And I paid $60 premium wash

Paul Sukhu (Micron2)

A great place for car wash + interior detailing. This location also provides other services, check their website. Wait time is minimal, with morning being the best.

Simran Grewal

Have been going to this establishment for years for my Car detailing work....really appreciate the care and attention that goes into making my model 2015 look like its BRAND NEW. Thank you again !

Johnathan Brione

Just went in to have my car cleaned today. Chose the 50$ package and when the car came out the carpets were not vacuumed there was dust still in the handles, the seats were still full of sand, so was the trunk. They charge extra to have it "detailed" but for 50$ they couldnt do something that basic?????? Total waste of money. Don't go here. I regret spending 50 bucks that I could've used on an awesome meal. The bird poop wasn't cleaned, there were stains on the windows that weren't touched, there was literally zero vaccumming done, the dust was as is... Absolutely ridiculous. They shouldn't even be in the business of car cleaning. I would really expect a free proper clean because I feel cheated of some really hard earned money. Probably the worst way to spend 50 bucks, totally not worth your money. Extremely unhappy ... Had half a mind to let other people waiting in line know what to expect. A 10 year old and I came out of this stupid experience and cleaned the car better than a bunch of grown men claimed to do for 50 bucks. Save your money never go here.

Gurdev Dhijan

They did a very bad job. It's is worthless and is a waste of your time and money. I brought in my Toyota Highlander in and nothing was clean. Carpet was dirty, outside had stains, and seat belts had rust on them. I recommend not going to this trash detailing centre. You will be wasting your money and time if you go here. Very bad service.

harsh panjrath

"Sorry to say the quality of this car was has dropped so much. I just got a car wash interior an exterior, exterior seems just fine but interior seems like it was washed with dirty cloth and dirt was stuck on my car's interior and had hair on the seat." And yes those 4 stars are for Rob(manager) for getting the problems fixed.

Amar Rehan

I love this place!!!! They do such an excellent job all the time!!! I’ve been going here for the past 10 years and have never been disappointed. The people are so friendly, courteous, and the service is extremely high/professional. All my family members, friends, and coworkers use this facility because of their service. I highly recommend people to bring their cars here. You will never be disappointed.

Ekjot Brar

HORRIBLE!!!!! I don't put reviews or things but they made me do this. Earlier I got premium wash and that was total waste of money as that was not at all different from works wash. So today I thought to get works wash and you can see the pictures that's what they gave me. This place was known for their exceptional service but I don't know why they are going so poor these days. 7-8 guys working on one vehicle and this is the result. I don't know what to say feels like I wasted $40 today for nothing. Cmon guys you gotta do something better then this atleast.

Harshi S

i got my car detailed and shampooed. They did an amazing job, my car was in pretty bad condition going in. They told me 2-3 hours and got it done in even less time. Thank you for the great clean!

Shannon H

Washed my truck for $35 -$40 & when I came out to retrieve it I could tell from a distance it was not clean....many areas not clean, wheels looked horrible...and when I brought it to their attention they spread it through their car wash gang and shot me many dirty looks. And finally grudgingly they washed it again. Yuck...these fools chipped my car door 2 years ago and I let it slide...but d a m n I bet a dog could lick my truck better than these high school dropouts. Don't go here unless you like to have people think YOU'RE the one who can't wash a simple vehicle. Keep your street cred and go somewhere else. This whole place is for people who don't know how to clean anything. And the front desk clerk is a conspirator and an enabler to bad work!

S Nunez

Dynamic team that provides excellent service, very professional if your looking to do carpet protection and or paint protection it's the place to visit! ????

Roop R

my car was really dirty. Firey attempts, they did not clean it properly. I spoke to cashier and he had park my car on other side and did it very well. Sometimes it does not hurt to ask again

Enzo Vaccaro

They need to spend more time cleaning the interior of the cars. $35 for a interior exterior package is ok. They did charge extra for a van. However they never cleaned the back seat area or trunk. So what is the up charge for. I pointed this out to the guy and he gave me a dirty look. If you are going to charge the extra do the work. I would not go back. There are other full service car washes around. Update. Went back to this carwash today April 6 2021. Boy what a difference. I don't know if they have been reading their reviews but the place has changed. I work on a construction site. My car was a mess. It went in looking like a dirt bomb went off inside. It came out looking like it should well used. Great job guys. My opinion has changed dramatically. Will go back. Hope the standards stay where they are.

Sky Films

We Have been going to this location for Over 6 years. They provided our vehicles with the up most care and detail cleaning services. It's a Family owned business and they care about their customers, we high recommend In and Out Car wash.

Lisa Fossey

First time here, I purchased the premium car wash which includes interior cleaning. Extremely disappointed. I have a 2 door civic and my back seats didn't even get wiped with a cloth. My back windows didn't get cleaned, parts of my front windows were missed. Not to mention my exterior has swirl marks and looks like it was wiped with a dusty cloth. I would give 0 stars if I could. I don't think I will return. I've spent less money and seen better quality than this. Waste of almost $60!

Swati Vazir

My car was so dirty after all this snow storm and it was getting on my clothes and jacket. it feels so good after getting it cleaned here " In & out " !!! And they do it for you while you are sitting in the waiting area enjoying your coffee!!

Sukhbir singh

bad car wash , as even after premium car wash, car look like tht they ddnt clean it simply. worst experience.

Ryan

I went to this car wash on the way to my friends house. The service was good and the experience was all so good. The only thing is the parking lot is a bit confusing. Overall very clean and professional.

Reuben Bakker

Took my car here for a full interior/exterior detailing with a hand wax service. My girlfriend spent $300+ on a gift card for this service for me and I was excited to get the work done. I called and made an appointment and asked how long I should expect because I'd be driving from an hour away and would obviously have no car to get around while I was there. I was very clear in which services my gift card was for and was told 2-3 hours. Arrived for my appointment at noon, expecting to be home by 4, and was told that they needed my car until 5:30 (5.5 hours) which was obviously not a part of my plan for the day. Left my car anyway and rearranged my work schedule to accommodate not having a car. Picked up my car at 5PM and did a quick walk around. There was a clear lack of care with my car as the windows and panels had water spots and there were spots of wax left around the emblems on the back of the car. I quickly cleaned these off myself in the parking lot and left. On my drive home I noticed streaky spots all over the car, stains that hadn't been removed on the fold up mirrors and spots of the car that hadn't even been cleaned. For a $300+ package and 5 hours of time with my car, quite frankly I expect much better service than this. Fairly disappointing service overall and was expecting much better than this. While waiting for my cart I also watched a staff member working on another car eating crackers while cleaning the inside of this persons car. He noticed me watching him and stood next to the car until he was done eating his crackers.

Queen B.

I went to two of these location and was refused due to over exceeded time limit becuz they were busy..... To the owner and staff; Thank you! Each member has saved me more money and I didn't mind waiting. I'm glad I only paid $80 Full wash including Salt removal, rather then $140.00 at your (In/Out). ✌????

Sabah Rasool

Went there yesterday for the first time, they ruined my leather interior, did a horrible job with the cleaning left the back seats and mats of my Suv dirty. Left all cup holders and the interior side of the doors dirty. I still found dirt in all corners of my car. And this is the service I received for purchasing the PREMIUM PACKAGE ($70). Very disappointed would never recommend or go there again! However, I did complain to the supervisor that was there, all she did was roll her eyes and sent a guy with a cloth and spray to touch up, but that did not make up for the poor cleaning job.

Derrick Omorose

Poor interior cleaning. I had the premium wash paid about 67$ because I wanted the inside of my car to be vacuumed and floor mats cleaned, but it was POORLY DONE! I had to begin to point !t the seats , mats , trunk etc, and they seemed to be in a hurry . If you point out a dirty spot ,after one wipe, they ask "is it ok", why ask? Can't you see IT IS NOT CLEAN! When I first got there and saw about 10 men pounce on my car with towels, I thought my car was gonna come out looking brand new . But this was the most USELESS INSIDE HAND WASH I ever visited. Too many men on your car, ZERO work done!

J. Dee

They do a job yes but it’s not amazing. I have to check the car after and get them to wipe the entire front of the car again because it wasn’t clean and dirt on black interior shouldn’t be hard to miss but yet they miss it. I always have to do some more cleaning after them cleaning it. Don’t ever expect 100% by them, but they do do a good start to cleaning.

J 33

Took my car in to get a car wash and detail on the inside. The staff did an amazing job, very quick and detailed service. The staff did not miss a spot when cleaning the outside and inside. Highly recommend in N out car wash

nick helmet

Fantastic car wash, they go to the next level cleaning all the cracks and crevasses in my car. They left it spotless. I highly recommend.

Chani Beauty

I had to give them one star since there isnt an option to give a 0. I had gone today to get my jeep washed and had bought the works package. Firstly they charged me a different price then on the board and i ended up paying $40.00 after taxes. When I asked them they said I had a bigger car, taking that into consideration I accepted it and ended up paying $40 for a simple car wash. Now once they washed my car they parked it on the side and went in.. as soon as I opened the door I was disappointed and I told the guy to clean the portion where it was dirty, he replied by saying this is the best they can do and they are busy now and need to work on other cars. How do you clean other cars when you have not even cleaned mine properly. Saying that he left and no one was willing to help. I had to come home and clean the whole inside of my car. That is what I paid $40 for.. for coming home and reclining my car because they were too busy to clean it properly... They should know that if you are busy and cant work on a car properly, you should be taking less cars. They dont care about customer satisfaction and this was the worse experience of my life... I have attache the pictures freshly from the car wash. When i cam home it was one wipe to clean it all down, that means that they did not even clean the inside of my car.. so what did i pay $40.00 for?

Dimitri Nowak

Poor service here. Left dirt in both exterior and interior of my car. Very lazy work was performed here. Also left my floor mats on the ground outside of the car and didn't even bother to clean them.

David Gurevich

I had a great experience getting a car wash, chip repair, and headlight buff. Especially my interactions with Devon and Chris really brought the service level up. Both being exemplary figures for the staff. Respectful, kind, and hard working. Devon truly went beyond what I expected and was sociable and made sure that I left satisfied. Making sure that after the spot missed by the wash staff he cleaned it himself and made sure my trunk got vacuumed. (you have to let them to know to vacuum the trunk because of understandable privacy concerns). While the the wash (I took the middle option) was satisfactory. It seemed the staff missed a spot and overall didn't hit some of the finer details of the dashboard. Though for the service and price offered (especially the speed) I believe that too be a good enough trade. Especially if the car is dirty from a long trip. For the cost it's hard to beat if you don't want to clean it yourself. If your car is dirty and you don't have the time yourself. Go ahead and get the wash. Though for small chip repairs. This place has wonderful staff especially.

DJ KSquare

Great service and car is like new again

Vienna Mez

the express car interior and exterior system is genius. Great for anyone who needs a quick clean but doesn’t have the time to do it themselves. You obviously won’t get a thorough deep clean as it is done in less than 20 minutes but it’s an amazing service. The exterior wash makes your car super shines and leaves no water marks. If you need a deeper clean then the detail service would be a great fit! The express wash is a great service!

layla stars

I am disappointed with in and out car wash airport location. My whole family comes here to get their cars washed since I was little and we never had an issue until now. A while ago I got my car cleaned here. When they pulled the car out I asked them to clean spots they missed on the dash board. I don’t know what they sprayed, some detailing spray and it wrecked my interior with photos to show it. I don’t know if the guy knew he messed up but he told me it’ll go away and it didn’t. Ever since I haven’t been back because my lost in trust. This is honestly bull and we bring three cars here, twice a month and i never expected this EVER.

Precious “The Precious Mama” Lesko

Always fantastic! Love the quality compared to other locations. I hate that they don't do Premium Washes when it's busy, though. How am I supposed to know when it's a slow day and I can get a Premium Wash? That's my only complaint. ????

Bianca Bee

Have been to this place a few times for a car wash and for $30 the job they do is decent, especially if I'm feeling lazy and not interested in detailing my own vehicle. The last couple of visits however, I have paid to upgrade and they do the minimal amount of work required and I often leave with my car looking like it has barely been vacuumed. my last visit was horrific, it appeared as though they did not wipe any of the cleanser/oil off the door panels and dashboard and steering wheel and my jacket and hands became covered in oil. The residue left from whatever they used became sticky and it took a lot of elbow grease to clean it off. If you happen to arrive on a day or time that isn't considered prime time then you will be lucky to wait less than 10 minutes to get your car in. If you go during their busy hours be prepared to idle in your car for at least 20 minutes. This is likely a contributing factor to their haphazard rushed work. Very disappointed and will not be using this company for car detailing again.

C Evers

Staff were really nice, reception was super clean and has complementary coffee/tea/hot chocolate. The inside of the car looked great, but unfortunately the outside was not cleaned. Maybe I got the new guy? ;)

Karan Malhi

today i got work wash staff is so hardworking make my old car like new

Ninetta

I get my oil changes next door and you get a coupon for getting your car detailed so i gave it a shot given i wasnt paying full price. My car wasnt fully cleaned. They had lineups of cars and you could tell they just quickly wiped down the inside.. My steeling wheel wasnt even touched and other parts of the interior. "Detailed cleaning" id expect my car to be spotless but nope, i went home and finished the job myself that evening... I was in a rush to go so soon as my car was ready i jumped in and took off or had i seen the half ass job they did i woulda said something. I felt sorry for people who paid Full price for this !

Jessica SP

I’ve been here twice- by word I thought I would check it out. I went for a seat shampoo which turned out amazing, and a car wash- only 2 car washes were advertised, so I asked the woman inside if there were cheaper - she said no. Later on my friend told me that was false. During the wipe down, part of my back windshield wiper fell off and no one notified me. This is the reason for 3 stars.

Priya

This is the only place I've gone to for years whenever I need my car cleaned. The staff do such a great job in such a short period of time, and i'm always satisfied with the service. Thanks a lot!

Kirk Diamond Music

Best place to go to get your car properly cleaned in Brampton. The odd time you may have to ask for the cleaners to go over spots but they never refuse or give any attitude about it

Rohit Sood

Worst customer service i called them to ask what time they close and they said 6:50 if you arrive will serve you and i was at 6:48 and he said sorry we closed the door and i drive almost 20 mins and even i told them that i am Coming by this time -!! Poor service -10

Rina Mursaline

Everytime i go the cleaning job gets worse. Took my dads car today and still found dirt on the door panels, mats, and on dash board and vents. Its like they were in a hurry very upset i paid over 30$ for the works and the funny think is im wondering why they popped the trunk? The works consist of no cleaning my trunk. I stepped outside came back to see the trunk opened which has never happened to my vehicle. Will not be coming back here.

ShaunATL

They did a decent job for the price and time that it took. I am satisfied with the service and would go again. Also, the facility was very well kept.

Dave M

This place is equivalent to a fast food joint - gets the job done, but don't expect miracles. I recommend touching up your car yourself, as this place will make mistakes; especially if it's busy. Keep in mind, a professional car detailer will charger much much more than their standard ~30$ Be sure to inspect your vehicle after for anything missed.

Tarun Ubhu

Had the best experience getting my car done here. Staff is really dynamic as well as polite.

Boom Lab

4 STARS ???? ???? ???? ???? GREAT --- The establishment looks clean and well taken care of. There are plenty of staff on site that clean the vehicles so the wait time isn't that long (even at busy peak times). The location is well managed and the staff do an excellent job in cleaning your vehicle. I highly recommend this location for a great clean. Make sure to get the Tires & Dash Dressing.

Roger Munro

I had the spring cleanup in my car, and it looks new once more. The guys did a great job. It was better than I could do in a quarter of the time. Now I don't have to waste any of my weekend.

Sheraz Shahid

The last time I come here. No point as the car is now dirtier because they didn't wipe the cleaning sprays off. I have pictures which I will post.

Don

Might I suggest hiring a neighborhood kid to wash your car. Their work will exceed that of this place, and the child will appreciate the revenue. What a waste of 32 bucks! Rating is lowered to 1 star from 3. Unfortunately the app won't go lower. Thought I would give them another chance to impress. Never again. Addressed the extremely poor wash result with the attendant - who could not have cared less. _______________ My comment from previous visit... End of day and the boys must have been tired as the quality of the work was not what I've experienced in previous visits.

Peter Carreiro

Great costumer service, all the workers do an amazing job detailing my truck. The cashier and all the guys are great and very helpful when it comes too car care service. This is my one stop shop for car detailing, oil change, tint plus so much more.

Naren

Good if opted for just exterior wash & dry. The premium wash package is not worth it. The dirt is still on carpet and seats, the vacuum wasn't even done well! The premium package includes trunk clean & vacuum but they completely forgot to do it, didn't even open the trunk! I had to remind them to do it. Even after that it wasn't done well. Auto spa Mississauga was better in my experience.

David Ubabudike

That's the best and cheap place to wash ur car in Brampton. I spend $6 to clean my car and it's always looking better than a petro Canada or any gas station wash. But u have to do it urself tho

Colin Young

Great car wash, love watching the team of cleaners clean every square inch! Great job

S Cheema

I don’t want to bad mouth this place. All the people were amazing, friendly. I took $59 Premium Wash. They did everything they said with in 5-10 mins. But my windscreen still had spots. Front bumper was full of dirt stains. Side Mirrors from the edges still had stains. My plates had really bad stains still on them. Like thats the most visible part. Even the silver handles had water marks. No body wiped them. Similarly all interior was shining but every time I put my seatbelt on. No body cleaned that part. I had to ask the guys to do much cleaning but still there was so much left. I felt bad asking them again and again. I will try them again in a month. And I will keep my rating ls up to date.

Brianna H

Went to In n Out for their premium wash and I’m blown away with the experience. It only took about 15 minutes and my car was completely spotless inside and out. I’ve had my car for over a year and it looks and smells like I just drove it off the lot for this first time again. If you want a superior clean for a great price, definitely do the premium wash!!

manvir singh

Great service and very helpful and efficient staff. Best car wash in GTA

Kalpesh Patel

I got the 49.99 package since it was a minivan they add 10$ extra, at entry I asked the guy what should I do with child Seat and stuff in back, he said don't worry they have to take care of it and clean, once the car was washed I didn't see them taking out child seat and doing an cleaning, and the back was as is once they were ready to give me my car back and just asking for receipt, I asked give me the receipt, when I said car is not cleaned from inside they had excuse for not doing it. After I said I need it to be cleaned a guy comes with cloth and spray and cleans did 2 min and says done. Being upset parked my car and went inside to speak to cashier asking for manager she asked me to find the manager myself. Asked for feedback register and she says sorry they don't carry, looked for manager and no one came and just asked me to get the car back to the exit, took the car at exit and showed couple of untouched spots and the guy just finished it as formality, manager was to busy to attain a customer. They lost this customer for lifetime for sure. Even my previous detailed cleaning was not good but still went again thinking this time it will be improved, but not really.

Fatheen Ali

I've come here several times to get my car cleaned and they typically give good service. My only complaint is sometimes they don't completely clean your car i.e. sometimes they leave garbage in the doors and don't remove it while cleaning.

Vanessa Vanelli

The quality of service has gone down. I always find issues now. If you have so many people working on a car why do I always find dirt on the simplest things. This time my screen wasn't cleaned at all

Steve Grech

Good from far, far from good. I paid for the top package which claims to vacuum the trunk, they didnt even open the trunk. My winter floor mats were not cleaned properly or possibly at all. The windows were mostly cleaned but not around the corners of the glass or edges so it looks horrible from the inside when the sun hits the right angle.

Ian McKenzie

$30 to get my car moderately clean. The major dirt was taken care of, but there was very little attention to detail - several obvious missed spots on the body. Also probably one of the worst window jobs I've seen - smudged quite a lot, particularly on the rear window.

Daniel Sandoval

I don't usually write bad reviews unless what happened was totally unacceptable. I had an awful experience here. I was kicked out of the self serve carwash and wasn't even finished with my car. The gentlemen who kicked me out asked me to leave because a customer had been waiting 10 min behind me, only 10 min! I believe he was the manager and said this exact words to me "we need to keep making money". I guess their sole focus is making money and not customer experience / loyalty. Don't recommend it at all, will try to find a more customer friendly self serve carwash. Edit: As opposed to what the reply mentions, there was just 1 car behind me and they had been waiting for 10 min tops. As soon as I left I went to check on the other side and there were more bays open. I didnt drive inside another one and just left because I didn't want to be thrown out again but it wasn't as busy as the reply claims, either way my car's clear coat got ruined due to water and soap spots. No customer focus at all plain and simple, just interest in money. Avoid this place, they don't care about you or your car.

Hirak Das

Not a great work. First time here and probably the last time. I had taken the Premium package for $60. The final dressing of the interior was not done well with portions left out. Vaccum near the cup holders and gear lever was not done well. Even on the outside portions below the wiper were still dirty. We had to tell them a second time when it was cleaned.

ajaypal singh

Was here 20 mins ago not what I expected I had premium car wash

Nicole Ho-Young

Was so disappointed with the service. Only thing that they delivered on was speed. The rags they used to wipe down our white leather seats were dirty and left all kinds of mess on the seats. Our car was dirty in several places that got no attention during the interior or exterior detail. I really hope this was a fluke, I would be open to an accomodation bc the location is convenient.

Obaid R

They broke my mirror dashcam while cleaning the front as I was watching and they blatantly denied on my face. Called their “mechanic” to look at it! Their mechanic said it must have been broken from before. Which isn’t possible since I have the recording of my car going into their bay 20 min prior. Not professional at all. Do not trust this place. Highly disappointed.

simtpal

I have gotten the premium car wash service for my SUV multiple times each time hoping the last was a fluke casue everytime I get it it's extremely poor service wwhere they literally ignore parts of the car where there's dirt. There is no difference between the number 2 and number 1 except the amount you pay for it. I have been going to these guys for quite sometime but enought is enough, I am no longer going to go to this car wash ever again.. especially if I have to clean my car after I get it cleaned from the.m it defeats the purpose of me spending money. I'm not a clean freak or anything and my car wasn't even dirty and they did did a very poor job. Never again, this is embarassing especially for customers that pay extra for more service and they don't get it. This has recurred three times.

steve gomes

Amazing place, they really take care of ur car cleaning. Definitely recommend.

Jobandeep Singh

Very dissappointing and bad service i came there first time you can check photos of interior that i uploaded how they clean interior erything that they does incomplete I reccomend Everyone dont go there... I think at home you can do 100 percent better than them

Dionne Lucien

This is the best place to go if you love your car! I've been taking my car here for years and have never been disappointed. I actually refuse to take my car to any other location and even though I live on the other side of the city I continue to come to this location. Rob the owner really cares about his business, the service they provide and the Brampton community as a whole. Recently, my daughter reached out to inquire about a possible sponsorship. After reading her letter Rob gladly offered her a sponsorship without hesitation. We are truly honoured and humbled by his gesture which will help so much. Thank you so much! Brampton is really fortunate that we have such a great location for all of our In and Out car needs!

Hassan #J10C

11.38pm on Sunday Night I came for car was number# 8 your system says 3 dollors when I put 4 its say 2 more then it say 1 more then it's say 75 cents more then it's says 25 cents more I put 12 dollors I hope you return my money this is a big scam where it should take 3 why would It keep asking for more that is not a good way to rob people

Anu Kamalanathan

They rush the whole process and the car doesn’t even get cleaned properly for the money that we are spending.

Earry Jr Ennis

Great place to leave your cars at for a few hours, they do a really good detailed job. Car looks impeccable

306 Inktattoo

Got premium wash and it was terrible as i paid around 70$. They didn’t even cleaned it well. Could have done myself better. JUST AVOID THESE GUYS.

jagjot singh

I have been using there services from past 7 years but from last few times, when they are busy my car has been left the way it was given . This time I brought it to owner’s attention and he tried rectifying it but as soon as he left , the guy left as well. It was a waste of time in staying there and getting it corrected again. I paid $35 for attached interior cleaning and this picture is after the owner asked the guy to clean it up. Its not allowing me to add pictures

sahil kapoor

My experience at the in and out car wash was fantastic they cleaned my car to whole next level they cleaned every spot that was hard for me to clean. I highly recommend all my friends and family here.

Gurbir Goraya

Worst cleaning..... It was my first time at this car wash. But I am really disappointed. As am going through the reviews, its nothing different with me as it happened with others. its like they just washed the mats and put it back. Back seat was hardly toched for vaccum. Its like they just got polish and jist wipe the dash board with it and ignored the dust. such a bad experience.

mohab Mohammad umar

People expect too much for 40 dollars want ( dealer packer detailing lol ) I always tip the guys 5 dollars extra and they look after my car in every detail. Point is just tip few dollars and you won’t be complaining again

Feed The North

Great job cleaning my vehicle. Fast and efficient and trustworthy service. Great customer service throughout. Highly recommend!

Parsh Dhaliwal

Great car wash, loved the detailing. Friendly staff, amazing service. I would highly recommend going here.

Nick Abernethy

Came here for the premium experience. Harpreet and his team went above and beyond to make my car clean and fresh. They had a lot to work with and they did an amazing job. The aquariums inside are great to look at too.

Jaydon Rasram

I took my car through the car wash here at in n out, and it was a great experience. I would highly recommend bringing your car here for a high quality detail or even just a basic wash. Customer service was great, all the workers were very friendly. I loved the fact that you can see your car being put through the wash and wiped down, a great way to see the before and after.

Lawrence

I have been going to this place for many years, usually always a pleasant experience. But things have been going downhill for a while now. What I experienced yesterday truly left me breathless! Rude man returns washed car to me at outside pick up location , I hand him receipt, he does not acknowledge me, just walks away without saying anything or handing me back portion of my receipt. As I step into my car I am overwhelmed by this pungent body odour that for a moment left me breathless. OMG! ...need to deodorize my car, quick!!! As I drive off in my now stench filled car, I noticed that the passenger door is not fully closed, very annoying! Later that day I noticed they also never closed the gas filler door, also annoying! The main reason I brought my car in was to have the windshield cleaned, as it was covered in dead bugs. The windshield is still covered with dead bugs, except now the bugs have been smeared all over the glass. Don't waste your money at this location anymore, you will leave feeling dirty and ripped off! Your local corner gas station can do a mediocre job just the same, for one third the price. I payed $35 for this, never again! What a disappointing experience!

Jasmine

Great and quick service! The owner was also present and helped with all my questions. Would 100% recommend

B Josephine

I’ve always had a very positive experience here . My family always use to go to the older location for years and never had any issues but now come here as it is closer and a larger facility . There has been a few times that I feel like it may have been a bit rushed and could have taken a bit more time but that’s rare. I typically buy “the works” package and 9 X out of 10 I’m always happy and I feel $30 isn’t too bad of a price to pay when someone is vacuuming /wiping the inside and washing your car . I come every few month just so my car stays clean. This place does get super busy on nice days and if your looking for a little extra TLC on the interior I suggest taking it on a rainy day as there is nobody there and lots of employees to work on your car. Now let me be honest some of these reviews seem like people were expecting some huge detailing ... if your car is really dirty on the inside of course they are not going to detail the grime out of your cup holder or throughly get sand out from under your seats . That’s a detail appointment needed. Highly recommend them !

Taylor Hutton

Fantastic wash and express detail. I always have to stop in when I'm in the area to get my car looking good like when I first bought it. The owner and staff are very friendly.

LEJIN DAN SABU

Did the premium wash. Thinking they are doing a good job as they used to do. But everything was very disorganized. My vehicle came out with lot of dirt "in N out" of the car. They misplaced my keys had to roam around inside their facility to ask if anyone knew where it was and finally had to find it myself. And in the very end stay with another person and make him clean each and evry missed spot. That was the premium wash experience. I hope they will reorganize themselves and keep up the standards they maintained earlier! So that people can come back.

Greg Z

Awesome car wash. My Dad uses the full service wash all the time and is happy. I tried the self wash bay for the first time. Very clean and lots of great options for settings. The tap feature didn't work for me to pay, but the guy inside was very helpful and friendly. This is the only place I will take my car for a wash in Brampton.

Copper Dee

Wonderful staff, clean environment, COVID-conscious and they pay attention to detail. I thought I'd lost something forever to their vacuum but to my surprise, they found it and placed it safely behind my driver's seat. Great job, guys and gals...I will be back!

Arsh Dosanjh

Had an unfortunate incident of vomit throw up in the back my car, came to in and out and they made it look brand new! The seat was stained before, now it looks like it just came out the dealership. Highly recommend place for anyone that has a dirty car or encounter unfortunate situations like mine! Very happy customer, you will always be satisfied!!

Nicholas

I bring my vehicles here often enough to know, that you’re gonna end up finding spots where they missed. They employ a lot of people and it’s easy to see that some might not be as thorough as others. I don’t care about the exterior washing quality as much as I do about the interior. That being said, I have always had to check the carpets and seats after to make sure they got everything. My most recent visit wasn’t their best moment, for sure. I emptied my entire van, including the mats in the back so they could see all the spots that needed attention. I have a Sto-n-Go caravan so the seat backs go flat. The a lot of the tighter areas, were missed entirely and I had to point out a bunch of stuff to redo. The one great thing about this location, is the service of you have an issue. VERY quick to resolve. I have always left satisfied after they’ve touched up the missing areas. AND... It sure would be nice to just drive “In and Out” without the extra time to fix for once. I will continue to return, because it’s still easier for me to let someone else do it and I will be sure to update this review should the day come when they get it right the first time! All around, the staff is VERY friendly and helpful. And I can say without a doubt the workers(that I have had working on my vehicle) are honest! *Had an open envelope under my floor mat with $1000.00 in it(Totally visible after he took out the mat) and he didn’t even consider taking it(watching through the window the whole time) Thank you for that In and Out! Good people.

sandeep verma

Location: Airport road and Williams parkway. 2 ways to enter: one is from airport road & other is from Williams parkway. Easy way to get in is the alley right before the gas station ( if travelling towards west on Williams parkway). Or else Amenities: Coffee, Tea and hot chocolate on the house. Service provided: Almost major cleaning services for automotive, window tinting, self clean coin operated wash, oil change, rust protection and many( pls see pictures attached for service provided), and some car accessories. I bought the works car wash: costing me around $30 + tax. Exterior was okay, but on the interior side it was not worth it. They didn’t clean seats & corner of seats as expected (pictures attached). When i mentioned them, the reply was:we have vacuumed the area. & then one guy comes over and cleans them again but still there are sections which were left over ( near the arm rest, on the seat corners and push back levers). Overall it wasn’t a bad experience i would say, but people paying 2 hours of pay ($30 if working on minimum wage), obviously would expect a better job then what was provided.

Kristyn Kelly

This place is awesome! Costs me roughly 9 to 12 dollars to wash my jeep. Cash and electronic payments--4 stars because the change machine is finicky. Plenty of suds and lots of pressure for rinse. Has brush and drying tools. Have used it twice with no damage to paint.

Aman Hunjan

Purchased "The Works" yesterday to get my car washed/ cleaned inside out, and I am pleased! The attendants took their time to ensure there were no spots or streaks left behind— also super happy that there was no "dirty washcloth" scent lingering once the job was complete. The cashiers inside were polite as well. I have heard that this location is usually quite busy, however taking the size of the location into consideration and the amount of attendants working, you don't end up waiting that long. We were 3rd in line and were taken care of within a maximum of 5 minutes (which gave us a chance to quickly toss out any trash and organize whatever we needed to). I will definitely come back to this location for our next quarterly inside/ out wash! ____________________________________________ Instagram | @6ixstreeteats

Topher Ross

Paid $200 for the whole wax and clean package with glass treatment. Exterior looked great but the interior was sticky and wet everywhere. Shiny in some spots and not in others. My hands were so slippery as I was driving home from touching the interior. For $200 I am disappointed in the quality of work. Had to spend 30 min wiping the interior down when I got home. The glass treatment just left my windows greasy and hard to see through. I feel slightly ripped off. I would of paid for just the wax happily is a good job but the rest is done poorly and seemed slightly rushed. They had my car for about 4 and a half hours...

Kenisha Andréa

This place is complete trash. They only got the one star because I couldn’t put no star. I went to get my car washed inside and out and when they claimed to be finished cleaning my car I did a look over and nothing in the interior was cleaned. They washed my mats and placed them back into my car that was not vacuumed. No attemp was even made to clean the interior of my car! I would not recommend this place to ANYONE! WORST CAR WASH EXPERIENCE EVER!

Eugene Hebert

Ok lots of soap in the spray hose an water pressure not bad in most of them..

Ajith Thomas

I've recently purchased a used Pontiac and took it to In&Out for a full shampoo wash. The customer service was so good and he helped me to select the right wash combo for $179. This was so experience compared to other Brampton outlets, but I chose that thinking that the expsive can fetch the best result. It was around 5.30 pm and they took almost till 7 to clean up. The customer service person gave us an extended time to dry which was good. It was dark by 7 pm and I could not inspect the vehicle much. Later the next day I found that the interior is not clean up to my expectations. There is still dirt inside beside the seats and the upper area. Today I found that they didn't even open the trunk and the mats inside the trunk still dirty. Expensive stuff will not bring the best result. I will not recommend this place to anyone. If you don't have a choice, take your car only during daylight and inspect each and every corner before you drive it back. Inspect the trunk too and also slide your seats to check for dirt. $179 is more than what I earn a day. What more. Spent on these detailing shops sensibly.

Julie Longhurst

The only place i go for an oil change and the a 50% off car wash inside and out. Amazing place love it

Gerrick Dela Cruz

Gets busy on very nice days during winter. Love coming here for the coin wash!!!!!!! The water is always HOT and easier to soften dirt on your car. Water to chemical mixture is also good compare to other coin wash place! Place is clean!! Never looked back at other coin washes I used to go before I started coming here!!

Vanessa Anton

Always great. Fast and good prices. The cleaning job is amazing and they are very friendly.

A & N

In N Out is correct. Attention to detail and customer service is questionable. Been going to the Brampton locations since 1997 and they still treat me as a number, and I have three vehicles. I would think that's enough money to expect a more personal experience. If you want a better experience, go to the Kennedy location. Its smaller and older but at least you get a smile. Airport road facility has good machines but don't take a vehicle that you don't want web marks in the clear coat. Also, make some time after your In N Out so you can wipe down your vehicle;)

Ashish Grover

I think I should have taken reviews seriously but I decided to go with my past experience. Last year I had gone to this place to get my Sedan cleaned, I took Option #2. So this year I again went back with my SUV and took Option #2. Boy, what a horrible service I got. They just focus on getting cars out. From the sides i could clearly guy not vacuuming my trunk, he just touched it and took it away within 2 seconds. It was as if he was following a check list for the sake of it. When I got my car I could see dirt and even some paper on my mats and floor, clearly they hadn't paid any attention to vacuuming mats and floor. Also cup holders and doors were not clean, it clearly had stains which were there when I had taken my car for service. I literally had to stand with a guy and ask him to clean my car thoroughly. So in total they took 10-15 minutes to clean my car and i spent equivalent amount of time to do real cleaning in their parking lot. Horrible service, definitely I am not going back. In fact there should be a way of getting our money refunded if we are not satisfied with their work. Its high time that they improve their work standards.

vikram markanda

Awful experience. My vehicle (Honda Odyssey) was not properly cleaned and when I complained to the check out guy he made us parked in front parking. A Long bearded orange turbaned guy came after 10 min and told me to bring a cloth from inside to which I gave a befitting reply, that was so un-professional. Also, I paid extra for mat shampoo. They did that later after I noticed that there were no mats in my vehicle. Will avoid this place in future for sure.

Ramanjit De Souza

Absolutely love this place! The staff is polite, professional and always smiling. There is a lounge to hang out in while you're waiting for your car to be cleaned, and every single time I have gone there (not going to lie, I go once a month) my car always looks amazing and feels fresh and clean. Thanks In and Out Brampton.

Wazir Ali Shoukat Ali

This place is amazing. I took my wife's Nissan Sentra for a full detailing I was surprised how the car came out. From start to finish including the car was out as brand new car and friendly staff and service to compliment it. I will be going for future detailing to this location.

Karina Martinello

This place used to be much better! Over the years they have slowly decreased the quality of the service they provide. Just check out the pictures to see the quality of the their ”PREMIUM Works” for an SUV freshly cleaned 5 minutes ago, for only $59.95 plus tax. Extremely disappointed!

shespeakswithpassion

This location has lost their touch the quality of work is not put in. every time I go I have to complain they don't take the time to vacuum the car properly in between seats are never vacuumed I had to end up doing it myself after paying $45 for a car wash that should have been done by the employes not satisfied with this location service The windows aren't polished properly also had to do that myself about 3 people were there complaining at the same time and some had to fix the issue themselves.

Ryan Elliott

They don't take the time to wipe everywhere. I see 6 7 guys cleaning my car and when I get it back there's still stains and dust.

Ninko Pangilinan

The service and quality of work is exceptional! Love the fact that the owner Rob is always around and he treats you like family. Thank you for keeping my cars squeaky clean :)

Kevin J

I just started going here and definitely recommend this place to get a good wash. I normally use the coin-op self wash (can use cards) and with the amount of bays they have, I never feel rushed.

Sahil Nagra

It's been a very bad experience. worst Car cleaning...I paid for premium and they did not even vaccum my car properly

Harroop Kang

Worst place to get you car washed. I suggest that you wash it yourself. I paid $70 was a car wash and I couldn’t see a difference, like it was never washed. Very unprofessional job.

Gurminder Singh

Waste of Money I visited this place to get my car washed They don’t do anything You can get the same car wash from any gas station at a cheaper price And they just vacuum your car which you can do yourself at home or any gas station They didn’t clean any corner of my car . The cupholders are still dirty and the matts and area underneath the matts is still dirty You can still see dust on dashboard Windshield also not look clean They also didn’t clean the trunk of my car not even vacuumed. From outside there is soap on the roof of the car I an very disappointed with this service I tried them multiple times and wasted my money. My suggestion to the management is to focus on the service Customer’s car should look clean after your $39 wash Not the same Not coming back again

Stan Loree

Great community Focus. In & Out have supported the Brampton Celebrity Clowns for many years now, with a generous financial donation plus car wash certificates. A wonderful partner

SANDRA DUNSLOW

Well after 5 months I thought I'd give it another try and I am still extremely disappointed. I paid for the Premium Works and it looks like my car was not even vacuumed!!! This was my last visit here! How can you charge almost $70.00 and yet my car doesn't even look like it's been cleaned! So annoyed and frustrated!!! I've been bringing my SUV here for years to be cleaned. Took my new SUV here yesterday fir a cleaning and of course paid the surcharge for an SUV and when they brought my car out it wasn't even cleaned! I paid for the works and had a coupon for a free tire and dash dressing and when I looked at my car there was sticky marks on the outside of my car. The interior still was not clean and it doesn't even look like they vacuumed the inside of my car! I was out there with their clothes cleaning the inside of my car. Why am I now re cleaning the inside of my car after I just paid them to clean it!?!?

Karan Deol

I paid for premium wash. You guys didn’t vacuum my trunk, cup holder, dirt under seats . You can see photos that I attached.

Sehajpal Singh

Not satisfied with their service i bought premium car wash but they didn’t clean it well.it was much better before wash.its like i dump my money

Juan Gutierrez

I paid the premium and when I got the car back I had to get one of the guys to clean my back seat again. The shift gear was as dirty as before

Sherlene Corbin

These guys have gotten so big they no longer care about quality. I have been short changed by them many times and today was the last straw. In the past I had have to point out all the wet areas before leaving or the very clearly dirty areas. I have paid for tires drawing and had to remind them to dress the tire. Today my bumper was no clean or dry and when I came back they told me the don’t clean that area of the car unless it’s an suv. And there in front of me was an suv complaining about the same thing. They are no longer getting my money. I will go to a regular car wash and clean the interior of my car myself

Jasmin Sandhu

The timely service and attention to detail here are unparalleled! They are not kidding when they say you are “in n out”. My car is in impeccable shape every time I leave. The staff is super friendly and the owner is always available if you have any questions. There is a nice lounge area you can wait in as well. If you’re looking for quality service, this is definitely the place to go! Thanks to everyone at In N Out!

Harinder Jhandi

I took the premium car wash i paid 56 bucks they didn’t cleaned it properly and even they didn’t touch the trunk . I will never come back here in my future.

sargon gorgis

Worst customer service I’ve ever seen even after I showed the owner all the spots they missed he tells me seriously really you called me out here for this and that’s coming from the owner of this place

Greg Shirinian

I took my ford truck there, paid $169.00 plus tax for the shampoo package. I was so dissapointed!!!! They didn't even vacume the truck properly, there was visible dirt all over the carpet.....The shampoo job was a 2 out of 10 at best !!!!!. I complained to the guy at the desk. He pulled my truck back in. Him and another guy sprayed glass cleaner on my seats and wiped them down with rags???. I was so frustrated I left. The guy gave me the glass cleaner to take home. I went to Canadian tire, bought upholstery cleaner for $12.99 and got everything cleaned PERFECT in about 20 minutes BY HAND!! I am so upset because now I know, even with all the proper equipment they didn't put enough effort to earn my $190.00 I would recommend this place to NO ONE for an interior shampoo.

Anisha Henry

Excellent service. Professional and knowledgeable. In and out in 10 min for oil change.

Rashmi Devgun

I have been the client of In & Out Car wash for last 5 years. The most recent experience last week with the premium level wash was not the greatest but I was satisfied in the end and would commend them for apologizing and giving me a chance to have another premium car wash to make up for a not-so-good one. In the end I was a happy customer. Thank you Rob.

Samurai Nguyen

Affordable and worth it for all the services in one price. Fast and reliable. I get my car detailed and washed there once a month. Also got my driver passenger side window repaired there after it got broken into. Very nice and friendly, would recommend anyone even to try at least once!

Steve Rogers

Got a full detail done on my car at this place for my 2014 Mercedes and I was very satisfied. The car came back looking brand. There was a lot of time spent on this car and alot of attention to details. I took my time to go over the car in detail and was pleasantly surprised that everything was done well and up to my high standards. These guys are true car lovers.

Michelle Novak (IndividualityIsBest)

This was the worst experience of my life. Waste of time and money. I payed for the premium car detailing and I had to vacuum my car after. So angry, they did absolutely nothing. Maybe it was because they were busy but I assumed buying the premium package would guarantee I have a clean car. Great way to waste $80. I will now tell all my friends and everyone to hear looking to get their car detailed not to go here!!

Supinder Bhatti

professionalism and quality, My car was super clean when came out, recommending everyone to go there and experience the difference.

Hark. S

Best detailing shop I've been to, have been going to them for last few years. Keeps my car looking great. Friendly staff and great prices. Would definitely recommend.

Evelyn Karla

Got a seat shampoo done a while ago after I spilled a smoothie and was very satisfied with the results, quick service.

Mike Burdi

I had previously rated in n out car wash a two star rating, but after some communication with the management via email, and sending some pictures with some issues, we were able to work some things out. If your car needs a cleaning, you might be better off having them do a detail on your vehicle. I personally have not had this service done from them so I can't really say how good it is, but I did have a friend who I referred have a detailing done a couple of years ago and he was ok with it. I think that if your vehicle is relatively clean, you will be happy with the results of the works or the premium car wash. Keep in mind that they are there to make money, so as the name says, they want to get you in N out, you are going to get a fair service for the money spent. Also, if you're picky or want a perfect job, I don't think you are going to get that from any drive in carwash, in which case, lower your expectations or do it yourself! I have been going to this carwash for years, and I have referred many people there, so it can't be that bad. Also the manager at the airport and bovaird location, Rob, is friendly and will try to accommodate you the best he can.

Violeta Popov

U paid for premium package which they said meant they would spend more time vacuuming but the car seats looked about the same as when I went in. The leather is shiny but wood panels look dirty. It was not worth the 67 dollars I spent. At first glance it looks alright but it is not actually clean.

Nadia Ongaro

I've been coming to this location for many years and have never been disappointed. Our vehicles are always very clean inside and out. Everyone is always very friendly and pleasant to deal with. Recently, I had to bring my vehicle in for a specific cleaning. We had food spill in our trunk and the odor was very strong. From the initial call to the actual cleaning, the process was great. A gentleman by the name of Nirmal did a thorough cleaning and advised if the ordor was still in the vehicle to bring it back. I did have to go for a second cleaning and again it was cleaned very thoroughly. The odor is gone. Nirmal was great to deal with. It is very apparent that he takes pride in his work. He was extremely thorough and asked me several times to come to check the outcome. In N Out will continue to be our go to for car cleaning.

Wizzy Wisdom

I would recommend this car wash, I did the lowest package and was super pleased by the service. Well done!!

Susan

This is quite possibly the worst most unprofessional disgusting experience I have ever had with a business. I handed over my car with no damage to my windshield and it was returned to me with a large thick crack more than half way across my windshield. Not only did not ONE person of the 16 people working in that place say anything to me about the damage but when I inquired they pretended it didn't happen. The owner is the rudest most dismissive person I have ever dealt with. He refused to take responsibility for the crack stating that I am the irresponsible one for not bothering to have my windshield checked for stone chips even though one was not present when my car went in. He was rude, accusatory and refused to take fault for damage that happened in HIS business. I called my insurance and they stated to get his insurance information which he refused to give me. FACT: TAKE BEFORE PICTURES when entering this business. I have learned through a lawyer that this is the surest way to get payment out of them for damage caused by their machines and workers, if only I had known a business and a person could have such poor customer service and accountability for their mistakes. Unfortunately at this time all I can do without proof is file with the BBB and hopefully hold them accountable for future damage to vehicles, and as I have learned this is not the first time this business has damaged people's vehicles without acknowledgement. PLEASE SAVE your time and money and go elsewhere with better service and customer satisfaction with individuals who take pride in their business and doing a stand up job without damaging your personal property. Trust me it is not worth a $30 clean to have a damaged vehicle that I now have to pay $500 to fix.

Jessica Rehine

I have been taking my car here for over 5 years and the quality of service has declined significantly. I was very disappointed with my recent cleaning service. The guys that worked on my car rushed through the cleaning and when I checked my car before leaving, I found 3 of the rubber covers that go into the interior door handle on the front passenger side and backseats missing. This may have been due to the suction from the vacuum, however the car should've been throughly checked prior to telling me it was ready. While the speed of service is important, the care, quality of work and attention to detail should not be overlooked.

Tarek Haddad

Once again, I feel I have been cheated by this In and Out Car Wash on Airport Rd. I paid for a premium cleaning service that was sub standard. I had 10 people cleaning my car, yet they missed the inside windshield and console and cleaning my rims. It was a very slow day at the business, so being busy was not the reason for the poor quality of service. Disappointed

Sukhmandeepkang25@gmail.com Kang

I like the service very much But one of the sardar uncle is very rude . he just said we will not do this and he went. Please make sure your employees will kind with customers. He was soo rude

Catherine Loessl

The receptionist was so kind and very friendly, as soon as I walked in I got such a comfortable, easy going atmosphere and I loved it. The people cleaning my car were so detailed. The people who work here are so kind that it makes me not need to worry when they have my car. The layout space is amazing, such an amazing seating area and the employees actually converse with you and don't ignore you. My car turned out absolutely amazing that it looks brand new. I honestly love this place and will bring my car here for now on. This place is the best place to bring your car here and I highly recommend it!

Safal Sandhu

Even after requesting them to do their job properly . Still screwed the job .

Vik Sachdeva

I saw mixed reviews but decided to try this place out, I had a very nice experience. My car was last washed about a couple weeks ago and overall they did a good job.

karanjot kaur

If you are looking for a place to waste your hard earned money , then only go to this place. I have tried this place for car wash like 5-7 times, then out of all my experience i am leaving this review for this place.

Prabhleen Sanghera

This worst experience I’ve ever had at a car wash. I paid for the premium wash. Not only was my car still dirty after the detailing, but their automatic car washer scratched up my car. The owner refuses to take responsibility for this. My car is only 1 year old and now covered in scratches. No refund or anything. The pictures attached are all taken AFTER the detailing.

Hasan T

Not worth it. I spent $60 for premium works but honestly I could have done a better job myself. Car was not vacuumed properly mats were still dirty back seat seems was not vacuumed at all. It seems like a race they have to get out of the car as soon as possible and move on to the next one. They took it literally “in and out” for themselves.

Ronnie Campbell

Not what it use to be, always have to clean certain part of my car after, I think I'm gonna try doing it myself

Lela Mihaljevic

Very positive experience; everyone was friendly and polite and my car was cleaned completely and thoroughly. Best of all, there were no streaks on the inside of my windshield which is what I usually end up with from other places. I also liked the outdoor waiting area ( nice little gazebo with benches) Over all, I will be back

Sara Cusano

paid for the premium and they missed a few places. granted I that my van was a mess as I have kids, I still have a 5 stars. but they missed the back cupholders and didn't wipe the door frames.

romario spence

POOR CLEANING I will NEVER go back here again. Attention to detail is something they lack at this “car wash” . Don’t waste your time and money here . Better off doing it yourself.

Joel Liau

Nice place, and mgmt was good when I told them the car wasn't cleaned. Would expect more from the premium wash. Left there with dirt still inside the car. I don't think I'll go there again.

Aneki Nissan

They're quick and for the most part do a pretty good job. But they miss a lot of places especially with vacuuming. If you're a perfectionist then I suggest somewhere else. If you're okay with a quick wash and clean then this is it. Edit: I only get the $49.95 Premium Car Wash as a reference.

sarbjeet singh

I had the best experience of the Car wash from here. The workers are very polite and helpful. Must visit.

Sunny Gill

The best place you can get a car wash! I've been a customer here for many years and it's been nothing but good experiences. Doesn't take them long to get your car back to showroom quality.

Amara Laughs

Great price considering how fast and efficient they are

Sameer Sethi

Great place to do a car wash. Went there for the very first time and liked their work. I will definitely recommend them and visit them in future

Parminder Singh

Please read all other reviews before going there. Worst experience in service I’ve even had since I came to Canada. Got premium wash which is their top quality car wash. I don’t know may be top quality in their dictionary is something different than outside world. 1. My car wasn’t washed properly from outside i was able to see the satins from distance . 2. They didn’t clean, wash and vacuum my all seat. 3. They didn’t clean all matts properly. They didn’t bother to clean the carpet. 4. The trunk wasn’t vacuumed properly. They just pretend to do it for their checklist. All they did was just making my car shiny at dashboard. Their is huge difference between make it shiny only at dashboard and cleaning car from inside. Detailing was included but they didn’t. Completely disappointed. I went there bcoz one of my friend told but i ll not recommend anyone. I forgot to check their reviews before going otherwise i wouldn’t be writing this review.

gary Gill

The best carwash in GTA...very professional and friendly staff

Trevor Jefferson

One of my favorite car washes do pretty decent job pretty costly but hey saves you hrs worth of work in very short time

Jaswant Singh

Had my cars interior & exterior detailed. Amazing job guys car looks brand new. Highly recommend.

Nisa Brown

They use to be great. I am not sure if management change but I recently went into to get works and my seats shampoo . The seats were done great but every thing else was a basically a nothing . My mats are still dirty ,the doors dirty I was so confused I had to google what the works was and trust me and in my previous with my 2 previous vehicle ,they were always so well done . I basically ended up sitting in the car cleaning out the areas and I am going to take the car to the $2 car wash and do it myself. They weren't even busy as in my previous times so I can see it being exscuable. Again not sure what happened but they use to be awesome but whatever has changed needs to go back because its now really bad .

Christine Persilla

Great attention to detail and by far my favourite quick detail and wash location in the north of the City.

Price Budd

Please ask your cashier to wear a Mask. I know they are behind a plexi glass, but still not 100% contained as they are helping customers and touching their credit cards without gloves and mask. Puts everyone including themselves at risk.

Mandeep Singh

Do not buy premium car wash, Simple car wash will do the same, Remember to vaccum and clean the car afterwards . Some pictures after premium carwash (67.74 dollars)

Gurjot Multani

Went to get my car washed and detailed. This guy using towels with tags on, left scratches on the door panels. Highly unprofessional. Please get it done by yourself rather than going here.

Gurtej Billen

Great customer experience. I have been going for 20 years and have never a bad experience. Everyone is always friendly and ensure the customer is always first. Have been to a few other car washes and the experience was not up to par. Keep up the great work!

Malik Ahmed

Nice quick self car wash, plenty of stalls.

Kamala Salan

The service is fast, efficient and reliable! The staff is warm and friendly and always willing to assist. I would highly recommend In and Out Car wash to all friends and family.

P J

Devin has provided me with excellent service, he was able to swap my tires out to winters very quickly and did a great job! My car looks brand new after the detailed wash, very impressed with all their services !! Definitely recommend them to anyone looking for a thorough wash at a great price!

Nav C

Absolutely fantastic service and car comes out looking like new.! Also great for after winter care with full detail to get your car looking sharp for the summer. No other place will get you car clean in and out like this place ! Thanks IN and OUT !

Navish Kaul

This place is a joke. There were 8 guys standing around my car but only 2 did any cleaning. The person vacuum'd my car for maybe 10-15 seconds, there's so much dust/debris left in the back seat, cup holders etc. They didn't even bother opening the trunk and cleaning that. My car was "cleaned" and pushed through in less than 5 minutes. $35 for basically an exterior wash and light vacuuming. Extremely poor service. Won't be coming back.

Azad Gaza

Got there asked for premium i go inside they tell me charging me for the works package because they have no time. They could of told me from begining instead of wasting my time. They did horrible job cleaning! still spots dirt on the car, windows were still dirty and crumbs un corners. Destroyed interior their cleaning product. Rushing doesnt help as well needs better communication dont tell someone you charging for something else last minute if they didnt ask for that. False advertisement as well was not open for that many years! there is no way and would have done way better job. I suggest you don't bring any new cars you will destroy your car!

davinder sidhu

They did it very professionally ((:MV:))

Chris P

I take my vehicles to this location for 'The Works' package. After the car goes through a relatively standard automatic car wash, it's put in 1 of 2 lanes where it will get hand dried and the interior is cleaned - usually around 6 guys can be working on your car at once. The car is dried, dash is cleaned, interior is vacuumed, mats are removed and cleaned. You pay inside, can purchase some miscellaneous items for your vehicle while watching the whole process being done or simply enjoy a free coffee. My experience is generally positive, though I suggest going during non-peak times as when it gets too busy, they seem to rush cleaning out your car and miss spots.

K B

Amazing experience. The service was outstanding. I definitely recommend getting your vehicle cleaned by In and Out. The only carwash I trust with my car.

Vaira Prakash

I had a car wash today. I am not satisfied with their service especially the supervisors. I paid for the premium wash. After they finish the wash I check the car and they missed many dirts inside the car it means they do the vacuum faster and not with properly. I guess the staffs are good with cleaning but their supervisors are pushing them to do faster to get more car wash jobs pending to do. Overall they are in hurry and not a complete clean. So I ask them to vacuum again clean the seats again, so it’s a not a responsible way that do with their clients.

Kevin Heron

This car ????wash is one of my favorite places to get my car wash. They do amazing ????job

Brampton Oxford Learning

My whole family & staff goes regularly to this car wash, as it close to our work place. Excellent service and one of the best car washes that I have ever been too. Highly recommend if you are looking for a full service car wash

Teeta Naji

They did an Amazing job on my car!!! The 3 Men who cleaned my car are beyond amazing.. they were so kind and polite.. we need more people this this, and they work really hard I would be disappointed if customers or managment are mean to any of tje men there... they work hard and deserve a great deal of respect... it was my first time going here and I will continue to come to in and out... the staff is amazing... thank you to tje employees who clean out our cars...

Verna Scott

Purchased premium car wash today.. We are 4 out of 5 happy. Only 1 thing missed was around the gearshift... however car was in drive and easily missed. A tech came out to fix that.. we have 2 dogs with white fur on black carpeting. Almost perfect on that one as well.. these guys are constantly in motion. Worth the $$$$ and yes we will return.

Rory Palmer

I got my car detailed inside and noticed when I got home that my car and trunk was not vacuumed at all, as well as the salt stains on my carpet were not removed as I requested them to do. The only thing they did was wipe down the interior and dashboard. Very disappointed!

harmesh singh

My every experience with In and Out has been extraordinary! The service is fast and efficient. The staff is always so welcoming and warm! I would definitely recommend the car wash. It is a family oriented business.

manjot kaur

Fast, friendly, and clean. Best car wash around. Leaves my car shiny every time! Amazing Service, Highly recommended!!!!

D Cannings

Love this place! Sit back and watch your car being cleaned properly. The staff sure take pride in what they do. This is my go to place for a car wash/detailing. Get there early before a string of vehicles show up.

Veronica Campbell

Over the years service is dropping Maybe it's because of Covid, but my car isn't as clean as it used to be.

Omar El Moghany

I don’t think I can call the service a “cleaning service”. They only wipe the top interior surfaces so that the car appears clean as you enter it (see attached). Otherwise, the car is not vacuumed at all. I got the car in the same state I received it.

GURDEEP GILL

I paid $49.99 for a car wash and they did not even touched trunk of my car. I am totally disappointed.

Roxanne Poirier

Great place staff is friendly I will definitely go back

Robby Lall

I paid for the premium car wash which was 50 dollars and includes interior and exterior. When they finished with my car I noticed the rims were still dirty, they forgot to add wheel protector, and the carpets were not vacuumed properly. They clean your car in a rush, I would not recommend this place.

Norman Kursh

Exceptional service at this location, facility is huge, lot of people working here so the car gets done properly but also very efficiently. They have a nice system going on, I liked all the options and the prices seem to be very competitive. I had a great experience getting my M4 washed here. Thanks guys.

Arsh Kaur

This is after interior car wash ... idk wht to say ..

Kulwinder Thandi

Paid for the premium works didn't get what I paid for,door sills weren't cleaned trunk wasn't even opened still dirt on some panels and the door pillers. Would never go back here again. Talked to the manager he told me everything was done as required so I pointed out the shortcomings he just shrugged it off and drove the car to a vacuum station and had someone clean the trunk. Overall not a good experience crappy work,no customer service the manager did nothing.

Rajdeep Singh

I had best experience with my car, it was total mess they made it new i am very happy with service. Good employees

Kitcatsofa

Got my F150 cleaned today and so impressed by the quality of work put in by the team. The staff were knowledgeable and answered all my questions and concerns. Truck looks super clean! Thanks for the great service. Will definitely be coming back.

Harsh S

Paid for work plus but my car was still dirt from outside and inside.

lisa wilson

To be honest I wouldn’t even of chosen 1star if I didn’t have to. I payed almost $60 for the option above the works. They didn’t clean my car, even the mats where left on my back seat all they did was talk and laugh with each-other instead of paying attention to the detail. I would not recommend this location to anyone with the type of Service I received. I guess you get what you pay for but on this case I most definitely did not.

Gurinder Khehra

I send my son and he goes first time and he says, he don't want to go again, because they just clean dashboard and cup holder never clean and there is old guy and he ask him and he says, that's all we do.

Z ooM

They won't vacuum under your floor mats or between the seats. The won't clean your cupholders. My windows still had stains where it meets the door frame when it closes. They won't vacuum the trunk either When I asked, they told me all this is $5 extra charge but they don't tell you in the beginning. That's the car wash business for you. Ended up doing everything myself. Waste of time.

haans arsh

Poor service. We took premium option worth $67 but the result was totally unsatisfactory. They describe so many options in premium but do very basic. I won’t recommend anyone this wash. Anybody can clean their car much better at home. They are just ripping off the customers

Jones Harvey Bud'z

Dis appointing. 1st time going to this shop i was expecting a nice cleaned iterior As the reviews says, but no Paid almost 50 bucks just to wet my car

Harjyot Hunjan

Great place to wash your car. I go often and each time I leave I'm extremely satisfied with the job they have done. If you tell them exactly what you want done they are sure to have it done. Great price for a car detailing. Best of all it is quick. You can watch your car get detailed as opposed to leaving it at a location and coming back after to pick it up. The place is beautiful as well. I love the fish tanks. It gives it a tropical feel. The staff is very friendly as well. I highly recommend this place!

Sunny Bono

In & Out Carwash Airport Road, Brampton is my go to place.... I have my entire office from Toronto going to In & Out. I have tried other places, which shall remain nameless (Cawthra & Queensway; Jane & Gordon Mckay, Keele & WIlson), but I always come back to In & Out... I know what I'm getting at the end of my wash or detailing. There have been times where, due to them being extremely busy, they might have forgot to perform a task or it wasn't done up to speck however I just point it out to them and its dealt with plus usually an apology. Then there are times where a customer pays for an In and Out wash and expects a $250+ detail then blames the business for poor workmanship which isn't fair.

Haseeb Ali

Excellent service. Car was spotless and clean inside and out. Highly recommended!!

Sarah Hollasch

Absolutely blown away by the amazing customer service and fantastic detailing my vehicle got. I paid $189 for the full detailing on my SUV. They literally covered everything! Exterior and interior of my car look like new! My poor SUV has been a workhorse for the past 6 years; literally...new house construction, carting around kids, dogs, trailers, wood, plumbing supplies, you name it, my poor ol' girl had to carry or tow it! The car was so dirty I wanted to just sell it and buy a new one. My friend recommended this place and I am so thrilled with the job. I have never been so impressed with anything automotive-related. I am already recommending this place to everyone who will listen! Thank you so much for an amazing experience and my "new car"!

David Boone

Premium price for a premium service. Website and store prices did not match, they also don't tell you that the "SUV and van" price does not include 7-passenger seat vans. Not many 5 passe get vans out there, very misleading. They should have 3 prices (S/M/L) and make sure they match the store. Price ended up $30 more than I expected.

brenda ddrumm

Great staff, they are great at cleaning a SUV and car after you have messes kids like I do lol look like new. Staff is all following provincial guided lines from covid 19!

Stephanie C

Mixed reviews but I decided to give this place a try since it’s close to home. I paid for the package that came out to $31 after taxes. It was busy so maybe they felt rushed. When I went to get into my car, my dash cam was dangling down from the windshield with the wire pulled out. I have the type of dash cam that mounts to the windshield directly. I have the wires run underneath the plastic moldings to keep it discreet so I was not happy to see that. I have a “push to start” car. I had left it for them right in the middle console in the beginning. I had no idea where my key fob was. I found it lodged into the back of the passenger seat. My touch screen has residue left from the sprays/products they used to clean the interior/ dashboard. Vacuum job was okay but noticed there wasn’t an effort made for the tight crevices (ex. in between the seat and the center). On the outside, the rims were still a bit dirty on the inner parts. Overall it was okay. Not sure if I would do it again.

Cj S

Made my 2007 matrix brand new with a # 2 wash. Today was amazing, no where in peel will there be 15/20 guys on one car with all the apparatuses need to clean a car but at airport and Williams.

Tejwinder Sond

I got $100 cleaning fees from Uber. The cashier gave me one premium car wash card and on the receipt stating as open shampoo worth $100 and the cashier told me that I can use the rest of amount which is $50 to pay for the wash . Today I came in to explain the same thing to the cashier that I paid $100 earlier this year and I have only used car wash card , I have the receipt of that wash as well .Today the cashier is asking me to pay for the wash but I wanted use the money which I paid you earlier. But the cashier couldn't understand. You guys owe me $50. You should have given me 2 premium car wash card at that time to avoid this confusion.

Gaganpreet Mann

I worked at this car wash for quite some time. The supervisor and the owner of the company were disrespectful and rude. I got cussed at by the owner of the company because I wasn’t wash the car rims probably. As an owner of a successful business you need to be more professional. Had my car get detailed here, it was awful. The worst car detailing place I ever went to.

Tejvir Sandhu

I visited In N Out Car wash for 2 stone chip repairs on my windshield. Not only did they do a superb repair job, it was also done in a timley fashion and at an arrodable cost. Would definitely recommend to all!

San an

Keeps my cars looking brand new. The staff do a great job with the detailing. Highly recommend

Erica L

If you want excuses and scratches.. go here. Car flat out not fully clean. And my window is very scratched up after a guy used the same rag from the body of the car to my window. Every corner still has crumbs and dirt. Complained. Gave manager a call and he had many reasons why ie. This is NOT full detailing, its express detailing. Well for $39 i thought id be getting a fully cleaned car. Still have a spider web in 1 corner so i guess they did not clean everywhere. No communication between front greeter and car cleaners. Mats were very wet after and trunk was wet as well. Just disappointed as I thought for the price I would treat my car to a good cleaning. They closed a door on my seat belt and said its not their fault it was loose. I found the back door not all the way closed and the metal part jammed into between the door and the car. I had huge anxieties when they threw out all my papers and reciepts from the car. I asked at the front if anything in the way of cleaning could go in a big yellow bag i brought with me. They just chucked all my stuff on the ground. I understand not to leave valuables and it wasnt anything of high value but thats why i asked at the beginning if the bag would be ok. When i brought it back for a re do. Still dirty. Pics taken after the work was "done".

Ping Connect

Just got detailing done after a long winter. My car looks and smells really clean. I find its best to get detaling done every year so inside stays clean. I love this place and been going there for over 10 years. I go for car wash once a week and they do a great job. Can not find a better place as I am picky. Sometimes they get very busy and if they miss something I ask to them clean it and they always do.

Heather Kluszczynski

I recommend this place to my friends always. I love that it is locally owned & operated. The value is good. I don't expect a fully detailed vehicle if I didn't buy the full detail package. I expect to get what I paid for & I feel they deliver on that. Thank you to all the staff - I can tell they all appreciate my business.

Parv Kukkar

Always a good experience with these guys, could be a regular car wash or a full detailing package. these people know how to do their jobs. Never have i left this place disappointed, unless its the lineup outside but that is only because these guys are good.

Kevin Dennie

Bit pricey for premium wash and 4 air freshers I paid $85. The team clean the car nicely but I wonder if I would have received the same level of cleanliness for the less expensive option.

andrei watson

I just left the place 5 minutes ago.. fantastic service. These guys cleaned out salt stains I had in my civic for years. I even had tar stains along the side of my vehicle and that didn't faze these guys.. rims, tires, interior cleaned real well. My car looks brand new Thanks guys

Nathan Cousins

Great value, full interior and exterior detailing for only $50, can’t beat it. $30 for almost full detail.

Kelly B

Love going to In and Out carwash. I am always happy with the service they provide. It is also one of the cleanest carwashes I have ever been to. Clean waiting area with a beautiful salt water fish tank. Wish they weren't so busy but that is what happens when you're so good.

Syl Cote

Have been getting my oil changes and car washed here for years great place very professional. I will be back

Mukesh Kumar

Amazing work guys! love your job, trust me best place for car lovers, very friendly staff

Neeta Sandhu

My car is in pristine condition after I have it detailed by In and Out. The staff are knowledgeable and provide superb customer service. They work efficiently and turn around the finished product without delay. I would strongly recommend In and Out for their interior detailing work and exterior washing services. You won’t be disappointed.

Cordelia Thompson

This place is always great to get your car cleaned. I have used the car detailing services and also their packages which takes 20 mins. Both are great and I highly recommend this location. This is the preferred location.

Patrick

Prices have gone up but it is fair. Still good quality and fast service.

Mike Mac

Rob and his team are highly professional and get the job done right the first time ! Any issues that arise are quickly dealt with to ensure a seamless process. The self service bays are always clean and well maintained. Would highly recommend trying them out !

Gautam Johar

Doing great job and have a low cost service.

Paramdeep Singh

The washing is good, but vacuum sucks as the pipe was very dirty which ruined my seats also the chamber was open due to which less suction power was there

Jason Peters

Good place to take your car, they have a lot of different packages and add on options that are fair priced. They even have a self wash area so you can do it your self too. I had a nice time visiting this car wash, they also have a loyalty program, proper.

Parmeet Nanner

Bought the premium package and the quality of the work was real bad. Seats not vacuumed properly, console not cleaned, interior plastic not thoroughly cleaned, rubber mats still dirty. Besides the shine that the product they use leaves behind dirt is still everywhere. Would expect more for purchasing their top tier package.

Rupinder Brar

This is the best car wash I've ever been to! I used to go to the gas station car washes (eg. Esso) and they just didn't do a good job. In and Out not only leaves the inside and outside of my car looking like new, the owner is amazing. He continues to surpass the highest of customer service expectation. He always puts the customer first and tends to any concerns or questions I have had with so much attention and care. The pricing is cheap given how much value you get. The free coffee and comfortable waiting area tops it off. Don't waste you money anywhere else!!!

Matt Morley

The actual cleaning of the inside and outside of the car was not bad. I wouldn't call it a 5 star job but it was adequate. The issue I had was with the service and timing. I called ahead to make an appointment and dropped my car off at 10AM. The admin told me the job takes about 3 hours so we agreed the car would be ready by 1:30 (3 and half hours). I didn't get a call by 2:30 so I called them and was told "they are just finishing it up, 20 more minutes, I will call you when ready". I then called them again when I hadn't heard by 3:30, an hour later. I was told "yeah it's done, I was just about to call you". I arrived to the place at 4:00 PM (6 hours after I dropped the car off) and the technician was still clearly working on my car, frantically trying to dry it by blasting the heat with the windows down. I went in to pay and found that they were trying to charge me the SUV price for a small cross vehicle. They promptly reversed this "pricing error" when it became evident to them that I noticed. When I finally got my car back it was not dry at all. The floor mats were soaked and could not be put back into place, I had to drive home on a plastic sheet because the seats were still soaked. They obviously bumped my car out of my appointment time to put one of their "friend's" cars in ahead of me. I suspect this because I saw the person come in without an appointment when I was dropping my car off in the morning and then I confirmed with the technician that this persons's car had already been picked up and completed at least an hour before I picked up my car. I don't recommend using this business unless you have some connection to the people who work there, their community, or own it.

Anthony Sueram

Thorough full & self serve cash wash with a layout that allows you to see your car every step of the way. The lounge is pretty cool with a decorative and comfortable sitting area and coffee machine. Prices for the wash and items in the lounge are on the high side in my opinion. However they often have a lineup of vehicles for the full service wash so people must see the value. On a busy day expect to wait 20 - 25+ minutes in line for the full service wash.

Ruby Mann

I loved the amazing detail that came with my car wash. Amazing staff as well... I would very much recommend to use this service.

kevin heron

service you guys provide excellent I have 2 cars and every other week I'm there good job guys keep up it

Tom McLean

Thanks Rob and The Employees at In N Out Indoor Carwash Centre at the Airport Road location for a First Class Detailing job on our Acura TL A-spec. It looks Amazing!!! It looks like an Acura Dealership Floor Model. Great job to all at In N Out!???????? Tom & Sharon McLean Brampton

Ashana Mahaisuria

Went here recently for the first time, they did such a good job and were very detailed! I was very impressed and the staff was super kind. Such an affordable price for the high-quality service they provide!

Adam Hyland

Heard about this place from a coworker. Drove 30mins from mississauga to check it out. Seemed like a great deal for $29 - Car wash/vacuum/wipe down interior. The car wash was decent. They even hand dried it, although it was a sloppy dry job with lots of missed spots. No sweat.. could be worse. The interior was a whole other story. It seemed the crew just didn't care about the quality of job they were doing. They failed to vacuum under the mats entirely and a haphazard job was done on the seats. Lots of missed spots! I mentioned the vacuum job to the manager and he motioned to his attendant to bring it back in for a second round. It seemed like they were going to make good on the poor job, but even the second round was mediocre at best. The attendant seemed irritated that I was asking for a "good" vacuum job, and said if I wanted a good job I should buy a detail package! Why would i spend $150 on a detail when these guys cant deliver on a basic cleaning?! It wasn't worth it to escalate it any further over $30. I just won't be back and won't recommend.

yvonne dunnet

Friendly welcoming staff. Clean environment. Comfortable viewing area with an awesome fish and turtle rank and a retail section that literally has items for everyone . Not just the automobile. . My car came out smiling after receiving an super clean wash and dry. Would definitely return ????

Manjodh Banwait

Great place to get a quick in and out detail. They did a wonderful job cleaning my car! Service was fast, effective and well priced. Will definitely visit again!

Dennis Copley

I love how clean my car is when I come out of here. They even dry my car by hand with scratch free microfiber cloths leaving it clean, dry and shiny. Amazed at how well they can clean the interior leaving a fresh new feel and nice smell.

Raji Kaur

Amazing customer service ! The car is always cleaned very nice and proper . No spots are missed . The boys do an amazing job and are very thorough. The front cash lady is super friendly . Amazing accessories you can buy as well like car scents :) great work guys

Aniena A.

Went to get our van cleaned inside and out. Had the car certified just yesterday, all inspections done but now just needed a cleaning. But now the sliding door won’t close. It was fine when We brought the car, no problems and while on the lot the door won’t close. Our kids go in this car and so we make sure everything is in working condition. Complained back and forth with management while still on the lot. Note they didn’t clean the holders or side pockets. Had to get that cleaned again. Manager was not willing to accept any blame. Kept pointing out other scratches trying to avoid the point of the issue. In fact blamed us. There was an Allen key in the track. Why would we put an Allen key in the track? Are you kidding me? Manager said he was mad at us for thinking he would do a dis-service. Management protects their own. This is completely on them. Disgusted with the management. I’m so done with this place. You always have to check their work. Always. It’s never 100 percent cleaned. Although it’s pricey, I rather get it done by the dealer. Regret going here completely. ***REPLY to COMMENT from BUSINESS*** AGAIN with the finger pointing. Our car was not in a collision. We have had this car since 2015. We arrived with the door working and aligned. Yes there was an issue with the handle, but that was due to winter wear. IT WAS NOT IN A COLLISION. If there was an issue with the door, if there was an allen key in the track, if there was an issue with the door at all, your people should have said hey we cannot work on your car, due to your door not functioning/opening. That is what a proper fully professional place would do. For a business to be around since 1961 and for 20+ years, you have obviously not done as well recently considering you have over 1140 reviews and still have a 3.8 out of 5 star rating on Google. Take a look at all the comments. We should have known better. Remember Sir, for every finger you point, three more are pointing back at you. I am not a liar sir. So please do not even try to throw this back on me. We also asked your manager to review the video footage.We told you we also got our safety done THE DAY BEFORE and your MANAGER said oh well you can pay anyone to do that. People cheat the system. We are not those people, we do not cheat anyone, ESPECIALLY when my children are in the car. We had to shell out the money to get the door fixed. Funny how your "manager" knows about cheaters though....takes one to know one I suppose. If we could give you a negative review we would, but this reply can take care of that. Think twice before blaming other people. Take ownership. ****UPDATE- AUG 28TH**** We did ask, and your manager said that they were upset that we would suggest such a thing. And NOW you want to let us see the video footage? LoL fact remains, if your people could not open the door, if your people could not close the door, they should have said something. But they didnt. Review stands. Trust in this business is gone.

Ben Thind

Terrible. I asked for their top shelf service and I got the car back in the same condition, more or less. I didn't even bother arguing because I won't come back.

Harveer Sahota

This place really needs to be held accountable. If you care about the overall quality of the service you get and the condition of your car after you get it back, I would think twice before going here. I've been going for years but this was such a bad experience. I went in asking for "the works", which includes a car wash from the outside, towel dry finish, vacuuming the interior, cleaning the floors, mats and wiping down the dashboard, middle console and seats. What I received was a clean car from the outside but the job on the inside was below average at best (my wording is pretty generous). There were dirt fragments in visible areas on the floor and in the cup holders. Anyone who sat in the car to clean couldn't have missed it unless if they really weren't engaged/didn't care about their work. I had to ask that the car be cleaned three times in order for it the issue to be resolved. On the third attempt, I realized that the person working on my car scratched my driver's side leather seats in multiple places while cleaning the mistakes from before. He was vacuuming at such a rapid pace as if he desperately needed to finish. I called over the supervisor on duty to show him the damage. He tried convincing me that my seats were scratched from before and that this couldn't have happened during my visit at the car wash. The rationale was a clear attempt to cover up any potential liability or fault. I don't blame them for trying but I'm not a fool. I know my car better than someone who simply worked on it for 5 mins.

Prabhjot Singh

This car wash is class apart. I loved thier service & staff

simrandeep kaur

Amazing you guys !! Whenever we have to wash our car I only prefer visiting this place .. so quick and good service.. no doubt the employees over there working damn hard I hope they getting what they deserve

Frank McMonagle

A very efficient team that gets right to business and does a great job in the process. .

Amarjit Bal

Very poor work ,not clean properly but very expensive. .supervisor not lesson customer

Navjit Dhillon

Very great job done by In and Out, the staff was very nice and my car looked brand new! I will be recommending this place to others!

Bilal Shahid

DO NOT GO THERE. I have paid $49.95 for a so called premium wash but when I received a car it had visible stain marks all over the body. The carpet was dirty, I could have done better vacuuming at home. Some of the door panels were full of dirt as they were untouched. When I complained to the supervisor, he asked one of the guy to clean the spots I have pointed out. They still didn't clean the floor carpet. I am not going there ever again.

Dan Barron

I thought I was getting an interior cleaning with my wash but I got a nice smelling car instead. Still dirty and only vacuumed and windows were done to my liking. When I mentioned it to the staff they just flipped me off and were very rude.

Bader Al-Hussaini

My 1st time at this place, quick turn around but not clean interior on my cars still needs more vacuuming sides are still messy. Exteriors looks good but side doors still need more cleaning. I don't recommend this place for car cars wash.

Raj Singh

Very dissatisfied with the quality of the cleaning of my car received today. I paid for the “Premium Works” and was less than impressed with the service provided. There were still crumbs/dust in the trunk cup holders and side panels, dust still on parts of the dash and it was almost as if they didn’t done vacuum properly. They didn’t try to clean the rims. Very poor service.

Ayodele Ogunniyi

I wouldn't go back there. I newly bought the Car and so, I took it for a proper wash. I paid $57 for Premium wash but it wasnt worth it. I found peanuts that the previous owner ate underneath the Car seat. Dirt in between the Consoles and even the floormats were tackily cleaned. The honest truth is that it was a total waste of my money and time.

Ursula Wolfel

The best car wash in the GTA HANDS DOWN.

Faraz Khan

Im not satisfied with their work their staff miss spots and if you tell them they clean it and look to get tip... bro already paying for it...

Teri Waters

Not the best cleaning job today. I was in a rush and got a deal from the oil change place. I have been here many times and have had great service before. Maybe an off day. Great car wash, detailing could use some work. Very clean and staff always professional.

Varun Aasdhir

Not even one star this location is totally waste of money,time . Worst experience ever had .

Gagan Singh

Multiple strikes. I am finally putting up a review / recommendations for management. Based on the cost I expect the car is properly cleaned. 1. Change your yellow cloths so they do not leave fibers on the dash. 2. Have a quality control / final check person that actually does his/her job. 3. Vacuum the seats and corners properly. 4. When placing matts back ensure they are clipped in. 5. Don't leave your rags / cloths in the car. I've had some or all of these issues multiple times and it is really frustrating. My recent service had areas of the suv that were not even touched! There was dirt on the back of the seats. I had to come home and apply leather and dash cleaners myself - what is the point of spending ~$60?. I want your establishment to get better and I want to continue using your services. Hence I have decided to put up this review. This was a premium works package.

Chris Lee

Went here for the first time the other day and I must say I was very very impressed. This looks like one of the best car washes in all of GTA. Very clean / well maintained, huge facility and reasonable prices. They take their time and make sure the car is properly cleaned. I highly recommend.

Alex Bacchus

GREAT SERVICE BY THE IN N OUT GUYS DEFINITELY BRINGING MY CAR BACK HERE HIGHLY RECOMMEND *-*

Ashleigh Grey

They are quick and efficient! I wouldnt day they pay attention to detail based on the fact that my car still had some little things they glossed over like not washing the mat properly and not vacuuming under the seat well but overall they get the job done.

Kris K

Nice place. warm and clean water with lots of soap and wax and accepts card payments. can't ask for more. keep up good work.

Jasdeep Tatla

Really good customer Service at this in & out! amazing management definitely love taking my cars here every week. Would totally suggest to you to take your car here if you need a helping hand cleaning it !!! ????????

Shoaib M.

A really bad experience. Paid $49.99 +$10 (for SUV). They did not clean the door storage areas glove box and the carpet mat! When asked why not, they said thats the most that can be cleaned. Save the money and hire a detailer who will actually care for your car and clean it properly. P.s. my car was totally empty for them to ignore the dirt. Also the trunk liner was mot vaccumed properly and it had dirt still on the liner. Had to clean it my self!

Tony Polidoro

If you want to throw $3 out the window for coin-op , go here. 3 minutes of time is a rip off,you cant even go around your car once in that time, in Bolton you get 5 minutes for $3, among most other places. The foam brushes here don't clean, the bays are full of garbage, and the clean rinse spray shoots out soap for the first minute. I had to go to a drive thru car wash to actually get the dirt of my car after going here,and wasted another $12,on top of the $6 I wasted here. Will not return here to pay $6 to get your car cleansed elsewhere ???? Zero ⭐️

k v

One of the better car washes in the area. But could get extremely busy during the weekends. In many of the bays, toggle switches not working properly, poorly maintained. Drying Blower is a joke and waste of money.

Janice Perreira

Took my son's car today for detailing. Car was very dirty with grease stains on the seat . I picked up an extremely clean car. All stains gone. Car was very very clean. I am very satisfied.

CP Spec

Did a great job. Thorough. Interior was like new. We will see if the smoke odor stays away and update y'all! ♦️ Edit: Smoke smell remains. 4 stars. Still super clean in appearance.

satvir cheema Satvir

I took the premium car wash paid 56 bucks but car wasn’t cleaned properly, the glass holders are still dirty, they didn’t touch the trunk was still has lots of dust on side. Many stains on doors, I told them to clean it properly, person there was very rude. I had a very bad experience. Went there for first time. And never go back in future.

lovepreet saab

A total waste of money. Using the same dirty piece of cloth for all the cars. Horrible experience .

IAH HYELIM JUNG

For $60 + tax, premium car wash. Maybe my expectation was too high, but I was disappointed with the service. I visited the car wash on a Saturday 11am. It was a busy day, so employees kept honking and yelling us to move quickly so as to not slow down the line. I was with one-year-old toddler and 38 weeks into pregnancy. We visited the place to clean our car before our second baby comes. But the employees were only concerned about keeping their business moving and not so much about individual customer’s convenience or safety. Actual “premium carwash service” took less than 15min (waiting line was 20min). It was an impressively quick service. This is the ONLY reason I give them two stars. Exterior carwash, which usually costs around $15 at gas station, was okay. Nothing more than machine wash. Interior carwash was horrible. I will just attach pictures. These pictures I took right after carwash. Trunk, mat, etc. were vacuumed but stains on the mat and trims were still clearly visible after the wash. Interior wiping was done very quickly, so the water marks were left clearly noticeable even after everything was dry. Floor mats were also not properly installed after the wash.

Parul Mehta

All of our company cars come here for a wash. They do a great job. Service is prompt and they have a very high standard of care. The staff are also very professional, Express Elevators & Lifts

Karanvir Devsi

At first it looks like a nice place and clean but then they abused my car. It has an aftermarket exhaust so they kept revving it and then they didn't dry my car, it was dripping water when I got it back and soap was still on it. I asked for tire shine, paid for it, and they didn't put it on. Worst place to go to, never going back. Bunch of immature and childish staff with no respect for others property. Change your staff.

Business Hours of In N Out Car Wash, Detailing, Windshield Repair in Niagara-on-the-Lake

SUNDAY
8AM TO 5:50PM
MONDAY
8AM TO 6:50PM
TUESDAY
8AM TO 6:50PM
WEDNESDAY
8AM TO 6:50PM
THURSDAY
8AM TO 6:50PM
FRIDAY
8AM TO 6:50PM
SATURDAY
8AM TO 6:50PM

PHONE & WEBPAGE

In N Out Car Wash, Detailing, Windshield Repair en Niagara-on-the-Lake
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