We have all the information of real people like you who buy the services of Great Canadian Oil Change Country Club Centre Nanaimo (Car Wash) in Nanaimo territory (Canada).
As of day this firm gets a score of 4.6 out of 5 and the score has been based on 127 reviews.
You must have seen that it reaches an reviews average is basically the top, and it's founded on a very large number of feddbacks, so we may be pretty sure that the valuation is quite faithful. If there are many people who bothered to value when they've done well with the business, is that it works.
As you know, we don't usually stop to put evaluations when they are good and we usually do it only if we've had a problem or issue...
This Car Wash belongs to the category of Oil change service.
Stopped in at the recommended milage for an oil change. After checking the oil, the tech said it looked really clean and that I could go another couple thousand km before it needed changing. They topped off my oil and washer fluid and checked the tire pressures all for free and sent me on my way. In the past, one of their techs stripped the drain plug on the oil pan and they paid for the repair and I got the next 2 oil changes for free for the trouble.
I have been coming to Great Canadian Oil Change since I've owned a vehicle in 2012. This location has been the best experience. Everyone is always friendly and helpful. They offer suggestions for your car but don't push you to spend more money during the visit. I've had my oil changed and transmission fluid flushed here for exceptional prices. Would definitely recommend them to anyone.
Friendly and always very honest. They care about the cars and customers they take care of. I always feel like I am getting straight forward and correct information about my car.
Quick oil change n 10 bucks off pair of wiper blades today
Excellent service. Very polite, pleasant, and knowledgeable. Much better than other lube and oil places I've used in Nanaimo. Would go here first every time.
The quality of service is unprecedented. The staff are incredibly attentive, personable, and friendly. It's honestly fun to visit and get the oil changed because the employees are so great, and always do a good job. If there's ever a mistake made, they make up for it right away!
Always amazing service! They are Always willing to go the extra mile. Thank you GCOC!
Friendly fast service. I will use these guys again.
Let me start by saying I have never written a Google review ever. The amazing customer service and knowledge shown at this location is far beyond general expectations. Dan and Adam went out of their way to ensure I was happy and even saved me some money in the end. Could not have been happier with these two, and will definitely be making this location my #1 go to place.
They don't try to oversell, not like some other oil change place I have been to. They have super friendly staff and they sure are very attentive.
Very helpful and courteous...a very pleasant experience...
Awesome fast help
Great service!
So it’s retarded to buy a car no one wants to do an oil change on other then vw and few other places. So I always make sure my oils meet spec and they had a oil there but was not really sure of the spec. Can’t honestly can’t remember the guys name but he went out of his way and called the dealer right in front of me just to make sure. That right there goes to show he cares about what he does. Not going to lie but yes the 2015 vw tdi are a pain to work on. Lol. Love the car and the mileage. He even did the inspection now wich I have not done in 2 other oil changes. Definitely really happy and I think I found my new tdi oil change place. Thanks guys! Cheers.
Gets the job done quickly and very reasonable in prices
Good service and polite staff! Not trying to upsell you on things you don't need! ????
Lie and didnt change my oil just topped it off
Got me in and out quick, the guys were very knowledgeable and friendly. They checked and explained all my fluids etc. Was a great experience for an oil change!
Quick and friendly!
Super helpful and friendly. Dan especially! Thanks Dan!
Aweosme service. Very friendly, fast and thorough.
Helped me change the break light on my Jeep. They were fast, polite, and very professional. They also checked on my oil and topped it up for me, as well as did a quick check to see if there were any leaks. Absolutely amazing service and I’ll be back there for my next oil change very soon. Super knowledgeable staff, and excellent customer service. Dean, the assistant manager, was very helpful and answered all my questions patiently and kindly. ⭐️ ⭐️⭐️⭐️⭐️
They are efficient, knowledgeable and so helpful! I won’t go any where else to get an oil change in Nanaimo. The first time I went in I didn’t need my oil changed but they filled up my washer fluid and checked my tire pressure free of charge. When I went back my oil was changed in 10 minutes! 10/10 would recommend :)
100% fantastic great guys i would for sure recommend ????
Awesome as always.best place to go handsdown.informative and honest always polite.never had a problem here.
Competent staff
Honestly.. super convenient and super friendly.
As with all drive thru oil changes its over price, but you pay for convenience so I guess it ok for when you can't change your own oil. They dont try and sell you usless stuff, but still over priced.
Fast and friendly service centre
Offered a coffee and a paper
Ryan was great I highly recommend this location
I had my oil changed here today by Nik. He was very friendly and courteous. He topped up my antifreeze and cleaned up some corrosion on my battery terminals for no extra charge. He went above and beyond and I was very impressed. Thank you!
I had a great experience at the Great Canadian Oil Change at Country Club Centre in Nanaimo. Chris was very helpful and did a great job of explaining all of the issues with my vehicle to me in terms that I could understand. I appreciated all of the extra checks and services I was offered. I will definitely go back.
Very knowledgeable/professional crew with bright & clean service bays. Definitely the best in town - Highly recommended to anyone.
Quick service. The guys were great. Told me what was urgently needed and what could wait a bit. Friendly and not overly expensive.
Great service. Super quick and convenient. Just drove right in and was done in 15 mins. $108 for synthetic oil change in a V6 F150. Will definitely come here again.
Fast efficient knowledgable and friendly
Always fast and courteous
Great, fast and friendly service today. Prices are reasonable. No pressure on "upsales" as some may have stated. Just a coherent breakdown of what my vehicle will need in the near future. Serena was very helpful. Thanks for the great service. I will definitely come back!
A big thank you to Donovan and Mitchell at Great Canadian Oil Change at Country Club Mall. They went above and beyond to provide fantastic experiences both times while we were getting an oil change and dropping used oil off. Thanks guys!
Donavon was brilliant. Chill. Awesome. Best service
Car wash
Had my oil changed today and it was such a great experience. There was no pushing to buy more over my basic oil change but I was recommended what else needed to be done on my vehicle soon. They did it in such a professional manner. The staff were super friendly and professional. I'm diy self kind of person but I'll gladly let these wonderful folks provide such a great experience.
Nice and fast service. Very friendly staff.
Fast friendly people. Great Q&A with the Staff.
Great customer service.
Super friendly staff that get stuff done fast and properly :) asked them to put aside a filter for me and it was there when I came back! I showed up 20 minutes to closing and nobody was bothered just happy to help ????
Most manufacturers say do oil change once a year in accordance to Market Place. Great service though.
Basic service is great but extra services are way overpriced
I was very impressed when I went into Great Canadian oil change at country club yesterday. My truck was making a ticking noise and Luke and another associate had a look and noticed an oil leak. They could have over charged me but instead gave me some very good honest advice instead. It is very rare to find honest people in this industry. Thanks again guys
Fast and friendly service!!!!
Good, fast and efficient. I wish I was told I needed a headlight. Other fluids were not checked and reported.
Theses guys were fast friendly and professional! Unfortunately they did not tighten my drain plug well enough and my truck was leaking oil. But, upon returning, they happily and quickly tightened the bolt, and topped off my oil. Also, Not once did they try and upsell or pressure me into upgrading my oil service. The guys just made simple recommendations like wiper blades. I highly recommend Great Canadian Oil Change to anyone who is seeking a no pressure, fast, and professional Oil Change.
A little expensive but great fast service.very thorough
Awesome guys!! Very helpful and honest.
Amazing service!
Fast friendly and great service !
Excellent service from Ryan and Will every time!!
These guys are always fast and friendly and never make me feel stupid or pressured.
As somebody who 99% of the time does all my own vehicle servicing, I was very impressed with the service and value with Great Canadian @ Country Club! Luke and the team was great when I needed a last minute oil change before a long trip, and I was impressed that they had the proper euro spec oil in stock and a filter for my Volkswagen.
The guys who work here are THE GREATEST! Whenever I have a minor vehicle/fluid related problem they always manage to save my ass! One time they cut my powersteering strap so I could make it home when my pump quit it last year. All year I've been stopping in for my fluid changes, they always check everything else for me, including scanning my codes a million times while I had them fixed. This week they swaped out a hose when my vehicle started randomly HEMORRHAGING power steering fluid. They saved me SO MUCH money. I can't say enough nice things about these guys, always above and beyond what they have to do. Thanks guys :)
make sure they put washer fluid in and not water only I watched them one time do this
Great service, no suprises.
5 stars all the way. The guys are always so friendly and informative. I always feel like I'm getting a great deal and I'm treated well each time I go there. Keep up the amazing work!!
Always friendly, helpful and good advice.
Awesome location to get your oil changed, cant remember the managers name but hes awesome, very upfront and runs a good crew. Been coming here for years and keep coming back!
Super quick. Good deal when the coupon comes in the paper
Returned my used antifreeze here. They were really pleasant! When I need an oil change Ill go here for sure.
Best service ever ???? percent better than any other Company.. They care at this place
Great service with a smile. Our dip stick handle broke off and the staff was a great help. Thanks guys
A huge thank you to Earl and the other techincians for the fast and friendly service! I will always be back whenever I need my oil changed :)
Helpful staff; accepted my digital cupon, and way faster than booking an appointment. It was a Great Canadian decision to go here.
I'm a total diy guy but I always take my vehicles to these guys for oil changes. Fast, cheap and the guys are super friendly! Not sure about any other services.
Quick efficient good value, the boys offer the extras but arent ramming it down your throat! Great Experience Fellas!
As a girl who knows little to nothing about my vehicle, I received astonishing service here today from Chris! He was very knowledgeable and he even showed me it was about time to change my air filter. After leaving today I noticed how much of a difference this made. I definitely will be coming back for all my car needs, Thank you Chris!!
I originally went for an oil change but I didn't actually need one, they checked car fax for me and were able to confirm what services I did/didn't need. Super quick and friendly service.
This is the only place we take our vehicles for an oil change. Always top notch service. Dan is our go to guy. Always friendly and knowledgeable. Our whole family takes our cars there. ( total of 4 vehicles).
Had oil change and trans fluid service by a very pleasant young man named Nik who provided excellent customer service! A very positive experience!
Great service, great prices.
Great service and attitude from the staff. Getting my transmission flushed there was $70 cheaper than at the dealership
Great staff, great customer service, fast and reliable.
Knowledgeable and friendly staff.
Greater than "excellent" customer service !!! Thank you gentlemen for making my day. You all deserve a raise ( boss are you listening ? ) Keep up the stellar service. Ps. I will pay it forward.
Fast and friendly service. They even do an inspection while they change your oil! They found that the last shop I was at forgot to remove a pair of vice grips when they did my alignment...
As a young(ish) woman- I find car shops often try to take advantage of my lack of knowledge and upsell me on services I do not need. My experience with this company was completely different! They gave me the best deal possible, did not upsell me, were very efficient and so very friendly. I will never get my oil changed anywhere else! Thank you Nick and other staff members!
I've never had a bad experience with this franchise, always helpful and always polite, never trying to sell me anything I didn't need. Only recommending things when I do.
Hey guys I came through with my dodge 3500. They changed showed me my rear end oil and it was good. That part I wanted to know and they showed me with out even asking. That was awsum. They fellas were fast friendly and asked questions. Good work guys I will be back for sure. Oh and cheap too.
They found a gas leak and sent me to a shop to get it looked at as they are not qualified for mechanical work only oil changes.
Good service here
Great service. Dean was great to talk with, gave me some great tips and we had a few good laughs.
Excellent service
My new regular oil change place. Dealership no longer offers good value. I trust the employees at GCOC which is something I cannot say about Mr. LUBE....
This is not a food
Had some issues and had to go back but the guys really care and figured out the problem!
Excellent customer service at the Great Canadian Oil Change at Country Club Centre. Ryan was outstanding with his customer service, professionalism, and honestly just a great guy to deal with. He diagnosed my vehicle's problems and gave me excellent advice on how to deal with the problems. I appreciate being treated so well and would highly recommend this company to others.
Thumbs up to Nik who was so polite, courteous and helpful. And...he offered my dog a treat, which was such a nice gesture! ????????
Great, fast, dillegent but pricey
Fast friendly service. Caught a few things that I have been neglecting.
I have been getting my oil changed here for years I just to want to thank Chris and staff for great service.
Great Service, very nice people and honest people
Just have to say I've always been very happy satisfied with the service I get at GCOC at Country club. The guys take care of everything so I leave with no worries. Today the technician noticed right away my tire was very low and topped it up as well as other 3 tires. He also checked oil and fluids even though my oil change wasn't due yet. He also gave me advice in regards to my tire which may have a slow leak. These are the reasons I keep going back and leave happy. Thanks guys
Great service! Used several times over the last year after losing my mechanic and I'm devoted. Have dealt with several staff and all have a great approach - congrats to the Manager and training team!
Everytime i go to these guys because they ARE the best.100% recommend them to everyone!!!!
Guys were very professional. Would not hesitate to go there again. And will.
Always great! Only place I will go
My mothers tire pressure was showing low. It was pissing down rain and as she was trying to fill the tires up she was letting air out. In a panick, she quickly went over to great Canadian oil change and asked if they could assist her. Donovan and Luke jumped right to getting her in and adjusted all her tires for her. We want to send a huge thank you to both men for the professionalism and help in our time of need.
Great place with quick service and a great attitude
Great place, knowledgable techs, they check all your fluids and you don't even have to leave your vehicle.
Always have great service and also friendly
Awful
Chris was very helpful! These guys go above and beyond for sure
Good bunch of guys. Professional and still having a good time while they work. No ridiculous upsells like most other places try. And one of the guys taught be a valuable lesson on tire pressure while I was there. I had no idea I had been putting too much air in my tires my whole life! ????
Good service done by great people
Very friendly and fast!!! Awsome place!!!
Prompt, courteous staff. Only had to wait a couple minutes even though they were busy.
Quick, efficient, cheap, very knowledgeable and friendly folk. Couldn’t want more from a quick change joint
This is probably the only oil change franchise that is actually honest that I have been to. The staff is always very knowledgeable friendly and they don't push things on you you don't need.
I went there yesterday . Earl provided prompt , courteous service with no up-sell except air filter which was sorely needed . I will be back .
Great service even check youre fluids if you think something is wrong after they did work and don't even charge you
Staff are great. Fast. Friendly. Honest and don't over sell on stuff you don't need. When I needed a major repair, they told me about it and referred me to applecross automotive. I love the service and will continue to go there.
I stopped there this moening on a recommendation by my son. They are very friendly and efficient. They showed me how to reset my computer when they were done. The only reason they didn't get 5 stars is because of the price. It is the most I have ever been charged for an oil change. They are very courteous and professional. I was in and out in less then 15 minutes.
Very friendly staff. Efficient. Quick service. Good communication heard between staff.
what a great experience compared to other places I've been Earl was happy friendly and clearly explained what my vehicle needed or did not need (i am definitely not what you'd call a car guy) you guys have my business from here on out
Always great service and quick
Really nice employees, super friendly and was incredibly helpful explaining things as we went along. Unfortunately can't recommend as they are the only shop in town I saw not requiring customers to wear mask! Very bad considering were in the middle of a pandemic and it says out front of their building stating all customers must wear one. Also seems they have been bough by Valvoline and are turning away from a friendly local joint. 1 Star
It’s finally time to change my oil again, come to find they put the wrong oil filter on my car. Should have been a 3410, it was a V0-88/46E. Don’t go here.
See these guys almost every day getting oil changed in work car. Wouldn't wanna get my oil changed any where else!
The staff here are always very friendly and helpful
Tried to tell me that my transmition oil was burnt, and my differential oil had shavings in it, so went and had it checked at Wheaton, and they told me it was fine, then asked who had told me this. So I told them, and they said they've heard of other places doing it but never these guys. I thought they were honest too, but nope. So people, please becareful!! If you get told things like this, they're trying to upsell you more services, when there is nothing wrong. Best thing to do is go get a second opinion at a dealership or someone you can trust. Its really shady business practices when people resort to that!!!!!!!
My wife and I were travelling from the mainland and stopping quickly in Nanaimo on our way up island. Luke and Callum got my wife and I ready to hit the road and had us in and out in no more than 10 minutes. Great team, great professionalism, and great experience.
We had our Expedition serviced by Nik (with Ryan underneath the car). We had no waiting time. These two technicians worked well together~ in fact, the entire shop ran smoothly during our visit, servicing other cars on both sides of us. Nik recommended an engine flush ($39), after showing us a sample of our oil~ we were well overdo for an oil change. Anyways, great place to get your oil changed~ professional staff and quick service= a positive experience. Thank you, Nik and Ryan.
My vehicle indicator came on showing low tire pressure. I had tried to correct this myself, even dropped into the business I bought my tires from but they were less than helpful. Drive up to Canadian Oil Change and was greeted by two very helpful and cheery young men who corrected my tire issue with great advise along the way and a quick windshield fluid check to make sure I was ok for the pending snow weather. What a great start to my day ????
Quick simple and very friendly
Have been dealing at this location for years. When you get good service, good products and treated like a good customer, it's great. Everyone benefits, repeat!
I was very disappointed with GCOC. I was quoted a price of 79.00 and when all was done it cost me 122.50. I told the tech that this truck took 6.7 litres of oil and he said that was ok. When i get the bill they charged me alot more then the estimate. I know I will not be taking my five vehicles there again. Their solution to the overcharge was to offer me a 5.00 dollar discount. What a joke!
The only place I will go to get my car serviced. Dan and all the staff at this location are amazing in both service and quality of work. They’ve always gone above and beyond when it comes to their customers satisfaction!
Consistently impressive service. Earl's attention to detail and willingness to offer advice/information regarding my car was so appreciated. I waited in line for my turn for no more than 5 minutes. The oil change was prompt and I really liked how Earl checked measurements in the various components under the hood.
All of the employees went above and beyond here! They were knowledgeable and very helpful. Their owner should be proud to have such wonderful employees!
Great service and helpful advice. Thx guys!
This was a terrific experience! I had excellent service while stopping in for an oil change, fluid top up and a check up for all other fluids in my vehicle! My service technicians did a great job at informing me of all things I should know about my vehicle and in doing so they not once had to check for reference on any of these things from a book or higher source which gave me ease about trusting them with my vehicle! Very professional! I had 3 technicians working on my vehicle with the names Serena, Daniel, and Robert! I had the pleasure of having the face on customer service with Serena who gave FANTASTIC customer service attitude! 10/10 would recommend and most definetly coming back for more service. Nanaimo Country club location
Quick professional service. Staff recommend additional services that are needed or soon to be needed but in no way force it on you.
I would like to thank the staff at this store for the good service. And I would like to say that Chris was gracious enough to listen to my concerns and apologized to me for the misunderstanding that we had and I left with a satisfied feeling that he understood that some customers are not always knowledgeable on products and services!!
Did not check the transmission fluid level or tire pressure. Service rep did not go over the report with me. Had my vehicle serviced there in the past and the service rep at that time did go over the report and did check the trans fluid and tire pressure.
Will only bring my vehicle here. Great experience every time
Always friendly and fast. Great place!
(Translated) So so servise (Original) So so servise
Luke and Donavan serviced my right rear signal light and front running light. They were very professional, through and courteous. Not only did they service my request but they ensured all lights were running properly. I was out in less then 10 min. Excellent service. Highly recommend.
Great place to take your car. Good guys,great service always fast and friendly
I will always go back to great Canadian oil change at country club mall! Incredible service each and every person that works there is kind not pushy ,fast ,and wonderful Customer service!
Excellent, efficient and professional service from the crew at this establishment. I was embarrassed to bring my neglected truck in for fear of judgment. But the guys took excellent care of my vehicle. All options for what needed to be done were suggested but I didn't feel pressured. They were even kind enough to serve my son a drink while we waited. Highly recommend this place.
This is by far the best place to have your vehicle serviced. I use them for my personal vehicles and my work vehicles. Friendly staff and very knowledgeable. Highly recommend by far!
Ryan and all the staff at the country club location are amazing to deal with and provide excellent service!!! Best in town!
Excellent service, didn’t try to “sell” me extra services. What a great customer service experience from Jake and Nik today, and all with big smiles. In and out in about 10 mins. Very happy.
Best place in town for an oil change. Friendly intelligent staff.
I am so appreciative of the wonderful service I get at Country Club GCOC! They are so quick and friendly, but also honest and knowledgable. Very well priced too. The vehicle inspection they provide is also super helpful, as they catch things I don't see/know how to look for on my old Subaru. Thank you to all the guys who work there, especially Luke!
Chris was fantastic, very professional, and knowledgeable.
Always fast and courteous service. I've noticed in the last few visits that they are REALLY trying to upsell other work. Everyone needs to eat, but the prices here are getting quite high. I get the extras done elsewhere for that reason.
Highly recommend great canadian oil change @ country club mall. Just got an oil change and CVT trans flush. Awesome prices and amazing staff. Great service and experience everytime. ????
Always do a nice job. Quick to get you back on the road.
Excellent service and quick
Excellent service ! Complete with smiles and professionalism, to boot.
6 star service
Had my oil changed there by Daniel back in September. Lets just say I don't know how you could possibly mess up a simple oil change worse then these guys did. In the next several weeks my car burned through all of its oil. This car had never burned through any oil in the year i had had it! I took it to another shop where they checked it over for leaks (it had none) and we did an oil consumption analysis. The car has gone through zero oil since it went to the other shop. The mechanic there informed me that the only way my car could just stop burning oil like this is if Great Canadian Oil Change had either used the wrong type of oil in my car or they had purposefully mixed it with gasoline. Either way this whole experience cost me an additional $200 and a lot of stress. Never again!
Fast friendly great service
Thanks to Chris and the team for another fantastic service
First time here was great...friendly staff...fast and efficient
I was in the black Honda about an hour ago. If you want my money you really have to do better. I was patient and polite. Maybe the lady in front of me was really lonely, maybe that was her grandson... I have no idea. I came to do business and apparently that didn't seem like reason enough to recognize me as a customer and just give me service.
Great experience!!
Huge thank you to Daniel and Luke today. You are my hero's. I'll be in Friday for my oil change.
This was the best oil change experience I’ve ever had. Daniel and the crew were friendly, engaging, educational, and fast. They even checked my check engine light, suggesting a solution… For free! I really can’t recommend this enough, and I think I will only get my oil changed here from now on.
The guys here have always been good to me. Good work. Good prices. Always have a laugh. Won't Won't anywhere else.
Guys were so great- informative, honest and fast!
Decent customer service
I had an amazing experience with Jakob. He was very professional, knowledgeable, and has great hair. Will definitely be back.
Awful. Didn't get in because was waiting in line and the person who tried to roll me in was the one who pissed me off in another lube business. I just turned around and left. I guess going back to where I did all my services before if this guy isn't there:) . Is it that scarce for people in a lube business that gcoc picks up the rejects from others?
Staff are great
Fast friendly service