Reviews of H2Go Car Wash (Car Wash)

Ryan Holman

Stumbled upon this gem. Wow what a great spot!! Has it all for touchless car care needs

Oleksandr Pidhornyi

Came in for an ultimate car wash. The thing stopped doing anything after soaping up my car. Waited for 5 minutes, still no indication that anything was happening. Had to wash the soap off by hand. Worst $12 I've ever spent (+$10 for manual). Didn't answer the phone btw.

Steve R

One of the better car washes I've been to. My only complaint was that you can't access the change machine late at night. And one night when I couldn't sleep, I decided to wash my car. Drove all the way from Waterloo. Only to find out they lock the door at night, so you can't use the change machine.

PARTH PATEL

I swiped my visa card and used it for 5.05 seconds and the balance it showed was above 5 but when i see my statement it charges me 9.95. Thats so ridiculous.

Zac VanVeen

One bay was flooded with water. I always have to wait minimum 10 minutes to wash my car at any given day/time for the DIY wash. Very popular.

Ivan

Always clean and ready to use stalls. Good options and worth the cost. Automated touch-less car wash is worth it for sure! The soap isn't watered down and gets the grim out! Extra rinses and the driers are excellent. Your car will turn out much cleaner and drier than any of the gas station washes. The best Coin/Auto Wash around KW!

Sunny Birdie

Amazing. We used the dog washing station many times & the car wash area even has clips to hold your mats while you wash them.

Stephen Wright

Seeking a refund because wash wouldn't start. They don't answer the phone or email. Not satisfied. Following a 4 day wait I received an email with a refund code for a free touchless Ultimate wash. So I have been adequately compensated provided that the code is valid :)

Khurram Afzal

Worst customer service. Credit card machine doesn’t work. Staff is rude.

Christina Barberi

This car wash is a little hard to find. You have to go down a side street to find it. Once you're there you'll see a drive though wash which you can only pay for with credit or cash. There's about 5 spots where you can hand wash your car (credit only). There's a room where you can wash your dog and some vacuums outside to clean the inside of your car. There are some vending machines you can buy some car products from but you can't access them at night as the room they're in is locked for security. We love doing summer late night date car washes when no ones there

Emma Smith

Love their car wash, car always looks great after

Ioan Pop

Great place to get the car washed at your own pace!

Lotf Aj

Bogus charges and unclean car. I would rate this place zero star if that option was available. Purchased their top package to find out that all the bugs on my car are still there and ended up hand washing myself. Plus like many others I have realized that they help themselves with more charges once they have your credit card in their system. I wonder how the store and manage people’s credit card information. This would be my first and last visit to this place. And I hope my feedback about this place saves other people from become victims of their terrible service.

Bernadette Magno

The pressure water is really good and even the vacuum.

Cynthia

Glad to have found this car wash. Very clean. In fact the gentleman who works there (David) was cleaning down each bay when we arrived! Was surprised to find they even offer a room with a ramp up to an area to clean your pet. Nice spot. Will come here all the time now.

sam picano

Kind of hard to rate customer service because they don't have any! Automatic car wash works well but expect a scratch or dent in your door if you can't reach the payment kiosk. Very frustrating! Also only seems to accept cash, credit and debit never seems to work and never gives receipts. For some people, having a clean car is a business expense and can be added to our business taxes. NOT WITHOUT A RECEIPT! I like the place but they need to get it together

Michael VanderBro

Prices have increased and you cannot use coin anymore. Tap only. I'm old school and want to use my change to wash my car.

Brandon 519

Honestly this place when everything works is great, but that’s 50% of the time or less. I’ve been coming here for a couple years. I’ve had the machine eat my money, sometimes there’s no high pressure soap, often the credit card swiper in bay doesn’t work, hoses leak all over you... it’s not great. Sometimes it’s worth the gamble but overall it’s pretty poorly maintained.

Patrick MacNeil

Stay away. I paid for ultimate wash only to receive a basic. When I emailed them to resolve the issue I just got a run around then got ignored. They claim thier system is perfect with no faults and it never happens. Third time for me. Once before the gate and twice after. And only to get ignored every time.

Delon “delonskey” Shamon

The car wash at this location is very good all new equipment also the price very low.

Gerald Hoekstra

The quality of soap and equipment is excellent. The touch free wash does a great job as well.

Abhay Sharma

They have different rates than what I saw on the website, taking a star away so they update it. Otherwise it's a good car wash, quick and cleaned the salt off my car really well.

Candice Gray

Self-serve car wash on a budget - the kids helped me detail the interior of my car and went through the touchless wash for under 30 bucks including product. Even got the dog washed!

dave smuck

Good spot to wash when its not so busy

Hagherino

This car washing spot is one of my favorite places in KW for almost three years. Especially, the touchless auto wash section do a very good job in cleaning your car. However, although you are paying 14 dollar for the ultimate package, but I wouldn't have expect to see water spots overall surfaces of my vehicle, which is always the case that you required to dry them manually by dry towels of your own.

Peter Devries

Good for a quick wash through the automated system. Still need to try the was by hand.

Wei Cui

I come here to self wash my car but the water pressure, especially the pressure washing setting is almost always low. At least the rinse has pressure and the brush has soap. Overall you'd have better experience at a better maintained car wash.

Manpreet Johal

The coin up side ate my $5, the wash never turned on. Literally no refund. I called the phone number and just like the other comments said, nobody answers. Ended up going through the automatic wash and spent an additional $14 on a wash. I will not be returning here and sticking to the trusted car washes on Victoria St. I expected more from an H2Go.

Kril (Apostol)

Good vacuums is what I want out of a place like this and they got just that. That thing could swallow a hand towel, no problem!)))

M. Fatih Yegul

I fill up my drinking water regularly. 24 hours open. Operated by coin. Change machine available. Haven't used the car/pet washing facilities, but they look brand new and clean.

Jessica Paige

This is the only car wash I will use in the tri city area. Always clean, affordable and they take credit cards at each booth as well if you don't have change

George B

This car wash has three areas. One automatic touchless car wash, several bays to self clean your car and a vacuum area. There is also ample space to park your car to wipe down your car or detail it. The rates are good and not too costly. That goes for both the self cleaning option and the touchless auto car wash. I found the wash to be pretty good compared to other touchless car washes locally. It did not leave lots of residue on the car after the wash. The dryer is not that great but if you will wipe your car later it does not matter so much. My experience here has been good so far.

Michael W

Clean, well maintained, equipment works well enough. Bit pricey. Can be very busy, best to avoid nice weekend days.

Andre Pigeau

Coins do not work in machines. No staff available to help you. Of course, the machines operate on credit cards.

Dhan Tamber

If you wanna clean your car and see some cool cars possibly too, this place is great! $4.00 needed to start the self wash system but after that it continues as you add coins. Honestly been coming here for a year, nothing ever has been broken on me and it works great! And in the winter, the car wash is also touchless (thank the lord) so that’s always nice! Bring your own micro fibre clothes to dry though :)

Krnex k

The change machine just took my 10$ and did nothing no change no receipt! This has happened before last week with another 10$ . Great carwash great location with Tim's nearby but it's becoming run down. Most the machines here are often broken and steal your change.

Amarpreet Singh Johal

Worse place!!! It looks appealing because its clean and organized. New car wash. But the coin wash doesn't even clean the car properly. Charged me for services that I never used and nobody picks up the phone to return that money. Then I thought lets vacuum. It wasn't strong enough at all. Left it in the middle and used my home vacuum instead. Not any typical car guy would be satisfied with this car wash. I would rather rate dirty looking old rusty car washes better points than this one.

Geoff N.

Good, clean and well maintained car wash. Can be a little busy at times. Price is a little higher then most places. Self serve wash bays charge for time you use when paying debit/ credit or gift cards

brittaney scott

My favourite place to gwt my car washed. Never have water spots and enjoy seeing all the nice cars that go there aswell !

Jayden6677

I normally go to this car wash until I went in there and parked my car to go get change as I just parked the owner came over and asked if I was cleaning my car he instantly said I'm guess no so get outta here I said I just need to get change out he said it's not a hangout spot and kicked me out all I needed was change and I didnt want to block other cars trying to get out of the bay, why have parking spots if you cant use them, owner was very disrespectful never agian will I go he dont deserve my money!!

Dan

Just went in for the first time to wash my dog and I'm very happy with the facilities. I paid 5$ for 7 minutes of wash time which was enough time to shampoo, condition, use the flea and tick prevention rinse and blow dry my 90 pound Shepherd. Wear clothing that you don't mind getting soaked in or dog hair all over. I'll be returning every two weeks to wash my dog. Highly recommended.

Jeff B.

Thought I would try it today for the first time. The auto car wash is horrible. Black car came out with a white residue film all over it. Poor dryers. Would never return as I now have to go elsewhere to clean it again. Save your $12.00 and go elsewhere.

Navdeep Rajput

Put coin in the machine and all the coins stuck inside,even didnt received any coin back

Elizabeth Hoare

The machine ate my $10. I emailed the company to get my cash back and they said I needed proof of a receipt to get my money back when the machine didn't give me anything to prove my $10 purchase. I sent them that email and they never responded back. So if you want to waste your money, definitely the place to go! :)

MaFer S

This is the place to go. It not only offers the car wash but there are big vacuum cleaners to do a thorough clean but in order to do that you need to find one that work well. It can get a bit busy in the afternoon but overall it is a good car wash at a good price.

Muhammad Adeel Anjum

Very good car wash. I usually like to do self service that is very fantastic and cheap as well. Although there is automatic car wash too yet self service is nice.

Sumit Kakkar

I don't know on what basis they charge the customer but its too expensive, I wash my car for less than 5 minutes as I was in hurry so only did high pressure water rinse thats it, it charge me $10. I washed my car hundreds of time from other Car washes but they are not this much expensive. I don't recommend anyone to go this place.

Mike Roberts

great wash and blow dryers are awesome

Al Holliday

Great place to wash your car. Lots of soap and wax. Plus a spot free rinse. Bays are also very big. I like that I can use my Visa to get points. 16 mins of washing costs about 11.50 not bad considering drive thru washes are about the same or more...and not as good.

Samantha Young

Pup wash station easy to use for big and small dogs that hate baths!

Rayeanna Billedeau

The car wash itself is a great place to go for good pressure wash. This is the place to go to meet up with your car friends and hangout. The owner on the other hand? She is not very friendly. Me and my friends go there to wash and vaccume our cars and she always yells at us and tells us to leave and shes calling the cops when we do nothing wrong and constantly give her business weekly. Shes rude. Ignorant. Doesnt listen to what anybody has to say.

Chris Rogister

Only had to wait for 16 minutes for an empty bay which was just what I needed to vacuum the interior, sweet and the vacuum was only a buck.

nimar singh Behl

Used the touchless wash station but it just sprayed on soap !! than I was told to exit slowly and no water was sprayed. There was no warning to say that the system was out of order. I had to complete the wash at home. Upon calling , the call centre did not respond. POOR.....

Daniel Gabrian

Great place, as always. Clean and large

Sergio Z

This used to be my favourite car wash when it first opened. Now it’s a hangout spot for young kids and their modified cars. I went there this week and there were some men in their early 20s spray painting their car in the bay next door. Other times people park their cars in a bay and they socialize. I just don’t feel like it’s a safe place to go to. They should definitely beef up security.

Tom Bomhof

I like that you can use your credit card to do the wand wash.

Joanna Moore

Dog wash is a dream come true for bathing our 2 large doggos! Please just follow the instructions and do a proper clean after you're dogs are done, it's respectful. I'll never wash my dogs at home in my tub ever again.

Josh Schmiedchen

Awesome place to wash your car, takes credit cards and has super clean bays, cost me $7 to do my car.

khurram Afzal

worst car wash. I highly recommend that don’t go to this place.

ThunderStorm Productions

Happy to find a car wash that can handle my extended height van. Everything worked perfectly. Thank you.

Alan J

I take my Bouvier here to wash and dry him. Excellent facility for washing cars and pets.

Sabri Calban

Good place

Teraqvic

The vending machine is not reliable. It often won't take second coins and there is no way to take unused money back from it. No credit card receipt is available. Nevertheless this is a pretty good self-washing place. Washing and drying area is spacious and well-maintained. I hope they will keep improving.

Kristopher Snyder

Used the self serve vacuum and coin op carwash. Vacuum suction is terrible at vacuum stations and the hose available in each bay. When putting coins into the machine for the wash sprayer it continuously returned my loonies and I had to keep applying until I got the full desired amount in, it even kept 2 dollars inside the return where I couldn't reach them, luckily I had a magnetic screw driver in my glovebox..Only good experience I had was pressure washer strength, I was super impressed with how effective it removed dirt and debris due to its strength. Overall, an ok self serve wash, but I think I'll stick to the Husky on Block Line.

Ge__off R

Went for the Pet Wash and also took the car through the auto wash. One of the best no touch washes i have ever went through!!

Mike Wright

Paid for the car wash only for the machine to Tell me it was out if order.

ABIN JOHN

Expensive and manual form bruh is not good

Matthew Brownlee

Hands down. Cheapest car wash around. It's a car wash. It's manual. What do you expect?

Borislav Paskalev

When not busy, good and reasonable prices. I use the auto wash, no complains so far. Writing the review because had an issue - paid for ultimate, but got basic. As most of the other people claimed no answer via phone calls, but I got reply after an email, where I stated the date and time. Got a code for ultimate wash, which recently used and worked! So I recommend the services they offer!

Sidharth Sood

Priced well .

Rana Hasan

The pet wash was Tarbell guys do not use it. I went to wash my cat there at winter the water was so cold it was so bad... I hope they fixes that ????????????????

Matthew Hargan

Great spot has everything, card is accepted.

Jacob Gerber

If you aren't in a rush, good place for a wash. Typically busy, and honestly, the quality of booths is iffy at times. Overall, it does the job and its pretty good

Ian kuntz

Awesome wash !

Kait Pagett

My favorite car wash. Cleans great, they have a nice vacuum with scent and the area is clean. I love the extras like their water station and dog bath! I always bring my golden here if I'm not taking him to the groomer.

Mitch Sandford

Good spray n wash type of car wash, with an automated washer behind the building, they also have a coin operated dog washing area which is nice for dog owners that dont want to mess up the house washing the 4-legged family member.

Ayad Kamal

Excellent location and facility. It would be nice to add brush soaking matt cleaners also.

Siddharth Salkar

They had a cracked vacuum, All waste time 8mins and money. Will never visit again.

Tushar Sharma

Very satisfactory washing equipments and a large space . good pricing, Prepaid Cards are highly recommended if you wanna save some money and time.

Kyle Wilson

Amazing pet wash!

senthil kumar

Good place to wash the car but some bays have broken equipements, better check before you pay as the station doesn't have office to complain. I end up paying for no wash :(

Gurdeep Dhaliwal

Well maintained car wash with plenty of manual bays as well as a drive through option. All accepting credit card as well so you only pay for the time you use instead of over paying or running out of minutes while using change.

Jess Voll

No place to break bills for change. One of the vaccum/shampoo machines was out of order and the other didn't work when I tried using it. Waste of money and time

Harry S

Probably the best car and dog wash around. That being said, the parking lot has a bunch of euro trash BMW owners every weekend which basically blocks the use of the wash.

Mathiang Arop

This carwash open 24/7 and the rinsing water stay for too long I recommend that you should give it a try..

Gary

Very happy visited the first time today,very clean establishment, lots of room, good vacuums, will be my main car wash spot from now on.

Diane Furlong

Very crowded. Quick and easto use vacuum.

Robert Kubbinga

The automatic car wash machine does not accept many of the "new" loonies, even though they've been out for years. Once in there, the wash missed most of the dirt and the car came out like it only had been rained on....

Kevoie Cover

Take 10 n ever give me a chance when email them n try to call no one anrs the phone then email me asking for receipts joke just need money back

Desh Sharma

This is now my go to place for washing your car by hand. Modern set up, clean and easy to use. Wash, dry and vacuum. I'll be back.

Eric Gatien

This place would have gotten a better rating. But it ate 6 dollars 9f my change across 2 different car wash stations, vacuum and vending machine for a bottle of water. No one on site to help or get your money back. I highly reccomend you find somewhere else that has staff on site !!!

Mark Mcallister

I use to love going to this location to bath my dog. Not sure if there has been a new ownership but over the past 3 years it has become problematic. They seem to run out of soap, conditioner and the dry blower is never fully functional. Don't waste your time calling them or emailing them as they have never returned any of my attempts. The customer service is absolutely non existant.

Glenn Agar

Fast and easy.

fcsquire

Great place to clean your dirty dog! Relatively cheap and definitely convenient.

Hassan Hasan (Spiffy)

Only good self serve car wash

Rose Kirby

I always trust this self-service car wash. They take debit which many places don't. Plus there are numerous parking spots so that you can dry off your vehicle afterwards. Can be busy but overall my favourite self-service.

Rhuan Krum

My wife and I always take our cars to wash here. The place is always well maintained and it’s close to our home.

Manju Mohan

Great wash with affordable pricing.

Trevor Trinkaus

No garbage cans (?!?); litter piled up on vacuum station bases. Vacuums have powerful suction, but some are clogged at the nozzle with debris. Facility is clean, aside from the litter. Washing bays are ample in size. High pressure wash is good and strong.

Madison Offical

Good car wash

GEORGE MIHUTIU

I was my car here for 4 dollars. Great place to clean your car whitout spending a lot of money like you need to spend in other places.

Mohammed Nashat

Very bad experience here, high pressure soup did not work so I had to just use the water only since I don’t like to use the brush as it scratches the car. I used my credit card cause I don’t usually cary coins I got charged 10$ for 4:30 minutes!! Unbelievable! I’m not sure if it was a glitch on the machine or what? I’m not going there again and I don’t recommend anyone to go there

Ammar AlShahrestani

I had a manual car wash (4$) and I was surprised that I was charged 20$ on my credit card although I had not exceed the 5 mins time limit!! Every thing else was good...

Dee Moneeez

Horrible.. owner is rude to customers, machines are broken (vacuum, wash bay, coin op. Taking $$ no service... Try and get a hold of someone.. good luck!!

Randy T

I used to love going to this place however the last few times over the 2019 year has been a disappointment. Consistent water pressure drops, they even ran out of soap. Numerous attempts to contact via phone or email was ignored. I will look for other options first before going to this place again.

Patrick Chrapkiewicz

Tap/preauth to pay VISA and a quality touchless make this an excellent choice in the KW area.

Amal Roy

Self pay system for the touch less carwash is so poorly placed. Not at all convenient to use from driver seat. Too high to reach. Other than that H2Go car wash is a very nice automated carsh wash place. They offer touchless wash. Initially when you enter their premise You have two options to choose from. They have three kinds of programs available the first one is ultra wash which cost you $12 the second one I guess medium cost you $10 and third the basic wash it cost you $10. They also have self washing option you can clean your car by yourself it cost less than the automatic Wash.

scott hundey

A nice solo activity with plenty of space between people. Takes credit cards and has electronic controls

Eric Law

This car wash used to be amazing. Now, it's terrible!!! I can piss harder than what these pressure washers can put out. So inconsistent. I've reached out via email and phone to file a complaint, and have never heard anything back. I've wasted so much money here hoping that every time I try this place again, the issue would be fixed, but nope! Still garbage!

Harsh S

Garbage. There vaccums never work and by the time you realize preauthorized debit will have charged you anyway. Ultimate car wash is overpriced and doesnt even include tire/rim clean. Also there automated car wash left scratches on my bmw

Brett Ford

Always lively here. Great wash and clean. Usually full of passionate car people so go at a good time. The only con would be sometimes it can get pricey as I typically have to spend 30 minutes between cleaning the interior and washing. That's just cause I have kids though...

Steven Gerber

Best self service car wash in town. Every actually works wow lol. Hoses, sprayer's and brushes in great condition.

Michael Bierstock

Not only is it a car wash, but they have dog washing stations there too! I used the dog washing station and it worked great and is a great value. Bring lots of towels though! Highly recommended.

Jeremy Allen

Pet wash with the wooden stairs has a nozzle that is broken. Sprays 360 degrees, no way of knowing until you pay. Much better service and value at Petvalu, $10 for a half hour, and you aren't forced to wash yourself and your dog.

JANNI RECORDS CANADA

My experience is not much good i recommend touch less car wash rather than to that one.

ROWA AUTO COLLISION REPAIR

Took my dog here today for a wash A lot easier than doing it at home

Darren Prest

Did the $14 wash today and I still have to handwash my MDX. Not impressed today.

Marvin Droese

Love this carwash and tap payment is coming soon.

Kyle Hynes

I thought today was a good day for a car wash. With two cars ahead of me I have now been sitting here for over 20 minutes. I am literally trapped here. There is no one here running this place. Just me and these other people with our vehicles turned off... waiting, late for work and waiting.

Clint Williams

My favorite car wash in the city, love that the stalls take CC so I don't have to break a $20 to wash my car. Love the vacuum inside the car wash stall and they have the best touchless car wash around

Santiago Cortes

Great place to wash the whip and moss with the boyz.

Sean Parsons

Nice clean car wash,all equipment works well.It is busy and crowded at times due to people just hanging out socializing.The one major downfall is you have to load one of there cards off your debit or credit card.I loaded 20$ on it but was only credited 10$.There is a number to call for service but nobody ever answers after multiple attempts.

nicole janssen

Love this place u dnt have to bring anything with you to clean your car they have it all in vending machines!! Great prices too

Oscar

This review is for the drive thru carwash. It is slow, not reliable, a lot of services ar charged for but not really offered regardless of how much you pay. My last experience was to get stuck, when the door for the washing section didn't open. Called them and after hours there is 0 support.

Schekel Kraft

Absolutely awful place, went to wash my car there, the machine ended up charging my card the full 20 bucks even though i stopped the machine only 6min in, absolutely no way to contact customer service, no way to get your money back. keep your money and wash your car at home.

William Price

Very clean & easy to follow instructions on the card machine, all the services it offers work well. I will go here in future.

Dreamscg

Well organized.

Rob Shushack

Best car wash in town!!

Gord Whyte

Good carwash and you don't have to fold your mitts in if you drive a pickup

John Hayden

Good location, short wait. Enjoy washing my own vehicles.

Hot Boy

Very wonderful place to wash car n dilo out the water ..

helen hanson

Went here for a carwash. June 4 2019. No receipts given. My credit card showed a pending amount for $9.95. When my statement came I was billed $18.75! Check your statements people. RIP off! No one there to reconcile this. My son just checked the two times he went there and they did the same to him.

Ashley Beam

I've only used the car wash services here. The manual wash is very worth the small amount of money, you get a lot of time (I believe 5 minutes) to spray your car, they have spots you can park and dry your car, and also vacuum services. I've used the auto wash as well - big warning it's VERY slow. Only go for it if there's only 2 people in line for it because it will take forever. It does a very thorough wash though, and no abrasives cloth to scratch your clear coat, just water jets.

Samuel Hedrick

Favourite car wash around. Plenty of bays, change machine, and cleaning products for sale.

Michael Frey

Automatic wash works amazing

Harvinder Singh

My change got stuck in the machine. Called there number and left a message. Nobody called back.

Paul Van Oosten

Great. Cleaned company van.

Ann Evoy

Great place for washing your own car or automatic car wash!

I Hammerschmidt

lots of the machines didn't work

zach krys

Best car wash around

Al Burns

Stay away. Waited in line for automatic wash after paying for $10 wash by Visa, then got a message saying that the wash was closed for service and that I wouldn't be charged. Checked my Visa and there was a $10 charge. Called the number 2 weeks ago and still haven't heard from anyone. I have used the manual wash a few times and thought I was being charged $4.65 each time only to find a $10 charge on my visa bill. This isn' t right..

Jake Jackson

DON'T SUPPORT THIS BUSINESS! So, I go into the ATM/vending machine/change machine room of a car wash. I pull out $20.00 of the ATM so I can put it into the change machine to get $20.00 worth of toonies and loonies. I only plan on using $4.00 change for the car wash bay. I place my $20.00 in the change machine and the machine accepts it and I press the button to dispense my change and it doesn't work, I then see that there is $120.00 credit already on the machine, meaning others must have run into the same problem. I keep pressing the button and look around for some to help and a man says the machine took his money as well. I begin to email the business info@h2go.me and tell them their machine is not working and I am in a rush. They say I am supposed to have receipt. The machine did not dispense a receipt to me and there are cameras to prove I did not get one. I notice an employee and ask her for assistance. She says that this happened before and the change machine froze, which means it won't dispense change or receipts. She reassures me that I will get my money back and she will notify her manager. The manager only offered gift cards. So by you saying that “I don’t have a receipt” when you can see on the camera and your employee can see that the machine did not give me one, makes it very clear to me that you are deliberately trying to make profit off a faulty machine. This is a direct form of Buisness fraud. I can imagine that is great revenue for a Buisness scamming $120/day. The ultimate decision is that they do not give cash refunds without a receipt. I explained to him to check the cameras (2 of them) to prove that I directly took my $20.00 and placed it in the change machine and no receipt was dispensed to me. I was NEVER planning on using the full amount of change at the car wash but the person emailing me told me he can give the amount in a gift card. I then told the person I will go to the BBB if they don't give the money that the machine took from me. He told me to file a complaint to the BBB and so I did. Bottom line the business should take responsibility of the faulty machine and compensate the customer for it.

David Ryan

I used the self-service washing. May cost a little more but you get your money's worth. Place is clean equipment work well and functional. Vacume works wonderfully

Peter

Nice little car wash. Very well maintained. Prices also very reasonable. Change machine available. Located off Bleams Rd between Manitou and Homer Watson. Small strip mall 20 secons away with several gast food options and other services. 5 minutes away from major mall and large strip malls etc.

Andy Lepener

Do it yourself carwash.. that accepts credit cards...don't need to scramble for coins and I can track this expense

Jon Zettel

Squeaky clean finish

Kat Mc

Very busy but well maintained!

Chris P

People are impatient and steal wash bays as soon as they open up

Sam L

Car wash by itself is great but young drivers gathering there every evening is annoying.security cameras must report that to police.

Bob Nob

Too many kids there not social distancing, not using carwash taking up parking spaces

Thomas Sawa

Great place to wash and vacuum your car. Seems like some spots are better then others

Sean Orafferty

I put my money in twice and I received no waterso I'm not sure if it's not working correctly or what's going on but I called the gentleman that owns it left a message have not received a reply back I do know that it's only$5 I do go there to wash my car all the time as far as the car wash goes it works great but as far as the H2O goes I left with empty jugs

kamal kumar gunda

Here I used RO for water fill in a can 15 liters. I used 11.4 and 3.8 liters to fill up 15 liters can but the machine gave less 1.5 liters. I dont see anywhere in the location to contact or report an issue.

Landon Schmidt

New in 2015 or 2016. Clean, good features. Good spot for a quick wash.

Milton Street

Back when it opened this was the best place to wash your car, and you Could pay for vacuuming with credit cards inside the wash bays. BUT today it’s the worst car wash in Kitchener/Waterloo. There is hardly any water pressure, the vacuums don’t work they charge 4 f**cking dollars to begging.

Michael S

Don't use your credit card! Machine says $5.50 used but credit card was billed for twice that. Tried a different bay another day, same deal. Charged over $20 for a 5 minute wash. Clean and nice but blatant rip off. Calling BBB.

Melissa Escobar-Cornudella

Warm water to wash cars. Always clean. Well maintained. Good prices.

Michael Stotts

Newer location. Lots of bays. Clean. Good quality.

jimmy furnaces

Avoid using your Credit card, U'll notice on your statement they double the payment you made. They don't offer receipts and don't return your calls. Rip Off!!

Nelson Garcia

Have great touchless car wash and do it yourself washes. They also have a neat dog Wash here that costs about $5. Can't go wrong.

William B

Today, i went to wash my car i pulled into the bay and proceeded to put coins in required to start when the machine ate my toonie would not go into the slot... These outdated machines are terrible that card option is the safest way. I called they did not answer so im out $2 car is not washed correctly. I will NEVER be back ill spend the extra on a touchless wash.

Ryan O'Connell

One of the best car wash places in kitchener waterloo

Kelly Weiler

Best thing ever for washing my dog... Love love love this

Larry Cunningham

Always great service

Jain Dow

Anyone else noticed the automatic wash not washing as good lately??? Even the $12 wash is completely missing the back end of my mini van. Not to mention not fully cleaning the windshield. Also, if there is 2 cars ahead of you in the automatic wash line, be prepared to wait 30mins.

Joe Santos

Car is clean????????

M K

Place is good when it works. No pressures in all the bays. Took my money.... called no one is picking up and no voicemail.

Travis Nihls

Tossed in 4$ in change and nothing turned on.. realized the machine wasn't counting money but it kept it, thanks... last time using the credit card reader I got charged twice , 12$ x 2.... use with caution

eljko Zeljko

Not bad but stays very late open and there is a crowd on one side and residence at another which means working people need a rest beside that not bad

Jackie Covey

Went here took mats out of car ready to wash. Machine would not accept the coins. No one on site to help. Had to go elsewhere. Will not come back here

Derek Keller

Great spot to clean your car !! Never had an issue here, only spot i go

Ja Hawj

My frist time here and I paid for the $12 automatic wash. The car was not very clean afterwards at all. When rinsing, it did not come back over to the driver's side or front hois area, and the same thing happened with the protectant and spot free... The arm just didn't do the driver's side or hood area at all during these steps. I parked and checked the work after and it is garbage. My car looks greasy or grimy now... I have a black car and wanted to try the touchless... Looks like I'll be going to the manual bays next time and just put up with the swirls and scratches.

Meghan Lawley

Thought I’d try it out since it’s closer to home, I usually go to Suds on Hespeler road. Machine for touchless wash wasn’t working properly and wouldn’t accept any of my cards. Tried calling the number on the board for help, no answer. Had to awkwardly run into the building to get a gift card, and the machine wouldn’t accept that either. Thankfully got cash at the same time. The wash itself left tons of salt and dirt on my car. The basic wash at a gas station seems to do a better job. Add on the fact that there were about 20 teenagers taking up all the spots (not using the facility), standing in the middle of the road blocking cars from getting in or out. Running back to Suds and not coming back.

Patrick Nesterov

4 bucks for 3 and a half minutes (?) Of wash at the coin OP. Good pressure, more than our pressure at the detail I used to work for. I was only here to wash the winter off my car but I have plans on coming back and doing a full job. This place from my experience, is much better than some high way gas station touchless wash or coin op

Mirza Muratovic

Been a long time customer, used to be a good place, last month every time i go to wash my car, theres no water pressure, they cant seem to fix the issue, they also cant seem to keep the bays clean. Definitely lost me as a customer

Ashley Paron

machine ate my change, there was no soap to clean my car so i just had to rinse it. i kindly asked the owner who was there to deal with the issue of the machine eating our change, and he told me to call to complain and get off the property. while i was asking him to resolve the issue, the owner laughed at me in a very disrespectful manner and repeatedly kept telling me to leave. I called the number several times to complain, only to have no one answer. this place has really gone downhill in the past months and i’m quite disappointed with the experience.

Jane Richardson

Yesterday around 5 pm I paid for a $14.00 ultimate car wash. There were four cars ahead of me that had already gotten past the boom barrier. I paid at the teller and while waiting for the boom barrier to open the teller went out of service. The cars ahead of me could not get into the car wash as it had broken down. I called the business number numerous times, as well as the other cars ahead of me and no one got an answer. No one has even called me back and no one who worked there was on the premises to help. We were forced to have to back out of the car wash line after paying and waiting a very long time for someone to help which never happened. I do not know why this business has such high reviews when no worker is ever on the premises and they can't answer a phone call.

Connie Roy

Best place to go in kitchener- waterloo

Rob Pacella

Great equipment, up to date clean facility

Milos Vila

Good ???? place to clean your car

Maaz Tanveer

Went for the automatic car wash, it was okay, still have some grim and water that didn't dry. Unfortunately you have to time the side water spray at entry and exit dryer. It would be nice if it was automatic so we didn't have to figure out the speed we should be going in at.

Dylan Myre

2 or 3 of the sections to wash your car are closed and one time I purchased a $50 gift card to wash your car and it never gave me the card! I did eventually email them and after two months I got the card back

Steve Brewer

Great place to wash your car. Always clean and a good price. Auto wash does a great job. for 12 bucks you can get an ultimate wash.

Brian Truong

Best coin operated car wash so far. The bays are always clean and maintained.

Jamie Courtney

Terrible experience! Dryer cut out halfway through the count down timer. Had to come home and dry the car by hand. The place has gone downhill since it opened. Now, there's damaged signposts and other signs of neglect. Not worth the $14 any more, in my opinion.

Erick Pochon

This was my go-to car wash for the longest time but it has fallen into a state of disrepair in the last few months. Machines are often not working and equipment is occasionally broken. My biggest gripe is with regards to the credit card readers in the self serve stalls which have seized to function in a number of stalls. Edit: I have just noticed that the machine in the self serve stall charged me an extra $5. Will not be returning.

Dylan E

This place is a joke. I constantly have bays with no hot water or soap or pressure when set to "wash/soap" Doesn't accept most coins so It stole the 2.50 I put in a different time. My friends have been getting screwed too. It used to be good but in its current state do not go here!

Craig Oliva

Overall, it serves its purpose however there are usually issues and the ownership is few and far between dealing with these problems. Their contact information leads to a full inbox and the requested email goes unanswered. It's a carwash, but good customer service is not their goal.

Alexey Shumkin

Great place, well priced and maintained. Visit this location very often.

Ginger Cavendish

Have been here several times. We washed our cars and dog here. Cost about $25 to was my Alaska Malamute, including blow dry (long hair dog, and not fully dry).

Sharron C.

Good price and drive though was works well.

Mkv GLI

Always clean, workers work hard to keep this place spotless, I will always wash my car here, no where else.

Kirk Dennis

Nice car wash but I've never had any luck with a vacuum working properly.

stevo hinde

good value. has a brand new feel with the equipment. vary versatile.

c h

I took my car through the auto wash, and it did not do a good job. I phoned and left a message, but no one returned my call. The shampoo was pathetic. It is only a bit of perfumed foam gurgling from the nozzle. Absolutely not a shampoo.

Jake McDonald

Nozzle felt weak compared to some of the other places. Otherwise was really nice car wash

Jacob Roberts

Great wash. With good amenities. However when things go wrong there is no one to help. And you get a voicemail and they call you back two days later when you’ve already spent money or had to give up. When things go well definitely worth it. But when it goes wrong There is no help. I would suggest going somewhere where there’s an attendant.

Matthew H

Great place to wash the rides

Amit Caribbeanweekly

After putting my money into the machine; it never started and I had to put double the amount because the machine didn't return my money the first time. Horrible experience