Here you will see the feddbacks of real people like you who have information of the products of The Chamois Full Service Car Wash (Car Wash) in Kildonan (Canada).
At the present the business receives a rating of 3.4 stars over 5 and this rating is based on 127 reviews.
You must have seen that the average score it has is average, neither too high nor too low, and it's founded on a very large number of opinions, so we may conclude that the valuation is quite faithful. If there are many people who bothered to rate when they are pleased, is that it works.
You know that we don't usually bother to write opinions when these are positive and we usually do it only if we've had a problem or incidence...
This Car Wash is included in the category of Car wash.
Nice place
I wont be bringing my car back. My 9yr old nephew would have done a better job for much cheaper. The employees were nice enough but they were in such a hurry when I brought my car through (even though I was the only car going through at the time) as I was trying to hurry and get my daughter out of her carseat and get out of their way they started spraying the car down with something and whatever it was they sprayed it all down my leg. Now I know it was an accident and I wouldn't even bother to mention it had they actually done a good job cleaning my car. In the two minutes it took me to get up to the counter and pay my car had already gone through the wash. I just figured they were efficient at vacuuming and that it probably looked fine. I was so wrong. Not only was the outside of my car not properly cleaned but the inside still had dirt and dog hair all over it. I would have been more understanding had they been super busy but they weren't. It was slow and they were more interested in socializing than doing their jobs.
Good customer service even though I showed up just before closing all the staff showed great professionalism and did there jobs!!
Cleaned the car very well, and quickly.
Great place when you’re in a hurry.
They never do a great job. My dash is only ever 3/4 wiped. Same with the windows. They vacuum well and do a good job with the door jams in the winter.
Fast and good job done every time
I Always come to this location
Missing small places
They do okay. Usually have to remind them to clean the back of the front passenger seat. Booster seat should be a dead giveaway that that’s required. Dude accidentally turned on our rear wiper but was super polite and asked how to turn it off.
$30 for gold package. Takes atleast 20 mins. Usually pleased with outcome
I am sorry to report another frustrating experience at Chamois Regent. My last visit was negative and the resulting review ended in a prompt and courteous invitation from a Chamois manager to return for a re-try. That ended well. Today which is about a month later I went again for my next wash. Bought a gold wash. As I handed my Honda CRV FOB to the young man I asked one question...will you be vacuuming the trunk. Answer was yes. I walked to their door and watched because my work laptop was the only thing in the trunk and i didnt want it out of sight. No one made any attempt to open my trunk let alone vacuum the back. I watched end to end thinking maybe it is still to come. Nope. The young lady who handed me my keys was completely unable to handle my polite comments about lack of vacuuming. When I asked her to please explain to her manager about a customer's bad experience I was met with "that's not my job". Wow. I interact with so many great staff members and most of my reviews are very positive but Chamois Regent HAS to spend more time making all their staff want to care. I am not looking or wanting a free wash. Been there. I want to get my car done right without constant issues. I have very limited choices so please Chamois...try harder. The wash today was great apart from the lack of vacuuming. Thus the 4 stars. The customer service from a couple was terrible. A supervisor appeared at the end and was sympathetic and promised a better experience. That was a good start but a ways to go imho.
Terrible. Will never go again. I remember as a kid the chamois was this awesome experience and your car would come back pristine. I bought the gold package and i had to re clean the car afterwards. A bunch of hoodrats and dropouts who couldn't give a damn if you get your moneys worth. Terrible experience will never go again. It's not what it used to be. Just do it yourself you'll thank yourself later
Always disappointed.
Great in and out car wash. Very reasonable priced. Friendly staff.
(Gold Wash) Went here last week to clean the truck. After being washed the Running boards, mud flaps, rear bumper were completely covered in dirt and dust that had run off the body of the truck. I let one of the staff know I was unhappy and he began to try cleaning the problem spots with a wet rag but all he was doing was spreading the dirt around. I demanded a re-wash which they did do. But in the end after being washed two times now the truck was still dirty. Do I recommend going here to have your vehicle cleaned/detailed? Not at chance... "quantity over quality" may as well be their motto.
I have been here at least a dozen times, more often in the winter because they dry the car for you. But after my last experience I just can't go back there. My car was not even close to clean (I paid for the gold package) Windows were not washed properly and my Jeep was still wet when they were done drying it.
Love these guys...cleaning my van in and out in just a short time. Will visit again whenever I am in Winnipeg.
Not very happy with this place. Found scratches on door panel which the manager said was not their fault. The scratches were not there beforehand. Also found a pebble and small piece of stone on the dash which was not on there as well. Wont be going back. Was not to sure about taking my new truck into a carwash with brushes.
The establishment has gone completely downhill. Multiple vehicles scratched or damaged in some way the owner not taking any responsibility. when Sammy first came out it was a great place you get your vehicle cleaned and staff were friendly. Now the staff has so much turnover that no one cares about the quality of the work done
Did not receive my air freshener and the inside cleaning was just ok. Also when I told the clerk they turned my wipers on she was rude and did not want to address the issue.
Professional, fast, and friendly service
Great
For the most part, the long lines move efficiently. Gold wash is alright, list extra items that need special attention and they'll try to accommodate.
Expensive for a car wash but they do a good job
Good interior/exterior wash but often see people asking for additional cleaning because something was missed.
Little disappointed. Second time very little care. Paid for gold got the bronze! I wouldn't normally vent it here but they did nothing lat time I showed them the lack of effort.
Fast service and clean car smells good
If you want to get your car back in one piece do not take it to The Chamois. I took mine to the Reenders location this morning and when I took possession after they relieved me of$212 I found the lens for my map/reading light sitting in the cup holder. When I complained to the manager that they had broken this component of my car he denied any responsibility and told me “It just broke” and, since my car is an older model, “It’s not like you bought it yesterday” and “I don’t fix old cars”. Maybe, but they are obviously pretty good at breaking them. And then he slammed my door as he left. Shows the care they give to your hard earned property at the highest level. Now, the $212 detailing has grown to $372 when you account for the part replacement from GM. As to the quality of the job every surface in the car was greasy and needed to be wiped down properly and it smelled like a florist shop vomited in my car and was left to sit for a month in the sun. If you think that, as a customer, you deserve some respect as does your property do not take your car to The Chamois. If you want the job done properly do not go to The Chamois. If you want to get your car back unbroken do not go To The Chamois. Take it to a real detailing who knows what they are doing and will respect your property and be accountable for what they break. Hell take it to the 12 year old with bad acne and a problem with authority who lives up the street. He will do a better job than The Chamois.
Fast and friendly service!
Friendly staff but inconsistent results. Sometimes my car looks like they made every effort to clean the car perfectly, other times it looks like they wiped it quickly and said good enough.
Reader beware. There are lots of negative reviews about cars coming out dirty. After looking at the photos, I can safely say that some of those cars were too far gone to come out spotless after a simple gold wash. The chamois offers a wide variety of detailing services if you want your car looking new. But if you have stained seats or carpets and gunk in your speakers, don't bring it in for a gold wash and expect it to come out looking new. And if your wash doesn't meet your expectations, go tell an employee and they'll work their hardest to make it satisfactory
When you're too lazy to clean you car yourself... its quick and reasonably price...
ATTENTION owners of high value and luxury vehicles. Do not trust the integrity of vehicle with this company. I recently took a Mercedes-Benz for a car wash, and they scratched the leather steering wheel while getting on the vehicle. When bringing up the scratch to the management they reacted aggressively, and without looking into the issue, they said that they never had or would never had this issue before. They drive and handle the vehicles without care, speed up and break abruptly, and this is the perfect way in which accidents, like the scratch in my steering wheel, will happen. I had another incident with them about the handling of my vehicle, and it had to come to this so that I learn my lesson. I hope you save yourself the grief, and visit another local car wash. Finally, I am not the first customer that has dealt with the same issue with this company. Please see reviews, or screenshot about a customer who had a similar experience.
I only take my car here twice a year it is so worth it!
Always dependable for a thorough cleaning.
They do an ok job, good if your in a pinch and need the car cleaned just watch out it can be really busy
A clean car at a decent price
Had high expectations of the place after hearing from people. They almost met the expectation. The gold package did clean most parts perfectly, but some areas were missed.
They're pretty quick but I find their window cleaning should be done with a streak free cloth. I find the window very streaky.
I would never put a car with nice paint through one of these auto washes, our car has terrible paint. But I saw so many newer vehicles going through their wash, some were even black. After many washes your paint will be dull and filled with micro scratches. Just a word of warning.
carwash was excellent but shouldn't have spent the money on detailing - carpets were soaking wet and all windows are streaked beyond belief. 1st and last time using this service. $119.00 for what?
Bought the exterior wash with hand wipe down for our truck . I was a little disappointed that they didn't wash the box out.
I love going here. Always do a good job!
Cheap car detailing. So long as you don't expect it to be on par with a $150 detail you will get a much better service than a gas station car wash for roughly the same price.
All these people whining on here about their 20 dollar washes not being perfect. ...because it's a 20 dollar wash you idiots. You get what you pay for. For 20 dollars is a great job they do.
Fast efficient service
Car was filthy after a 37 dollar car wash. Employee came out and rubbed the dirt around and still left dirty.
great fast service
No lineup for the exterior only wash. Otherwise full service very busy. My truck was clean this time. Check your vehicle after the wash. Can be sketchy.
I expect a good service for it's price. It was ok but not that great
Could do a more thorough job cleaning
My wife got the gold service for our car (about $27), which includes silver and bronze services too. After she came home from the car wash and showed me the car, I was very upset with the quality of the service that we received. It was horrible! You could see dust everywhere on the dashboard and there were so MANY spots that they missed to wash. So I decided to go with my wife to the car wash and ask them to do a PROPER job. After I explained the situation they sent a gentleman to take care of our car. Long story short, they cleaned some of the spots and It was better but not good enough. Then the gentleman told us that we can bring the car back AGAIN to wash it in the next 24 hours!!! Why would I want to bring back the car in 24 hours? Maybe you do a proper job and I save my time and gas!! I don't need a free wash for the next 24 hours. I need a car wash that when I go to it it finish the job properly. ???? Anyway, I found out that we are not alone! There were some other folks who were unhappy with the car wash. Management really need to look into this before loosing their customers.
Got a gold wash. They had to take it through twice cause nobody saw the dirt on the running board. The big white patch of dirt on the red running board. Took forever to get it. Then there was still grime on the lower running board and when I mentioned it the kid said it was paint chip damage. Bull. It was dried dirt. Scrubbed it off when I got home. This years summer employee are not very good. It will be a long time before I go back. ????
Everytime I go it's been good!! No complaints. Good job
2 stars for the sales and counter staff!! None for the cleaning staff, I would expect much better for $40. Windshield streaked and dirty on inside, center console dirty, dash dusty and dirty!!! And yet I still go back and give them the benefit of the doubt!! Well this was the last time!!!
Quality work!
Sales and service are always friendly and professional. They do a good up-sell upfront (can't blame them for trying) but not pushy. The quality of the car cleaning is somewhat inconsistent. Some will say the prices are high but I think the days of cheap car washes are behind us.
Cleaning the interior of my car is so time consuming. They make me feel like I have a brand new car for $25.
Great service. Happy clean car.
Every 1 out of 3 times they have to take my car back to fix their "cleaning", and I have to wait more. Is it that difficult to clean cars for the first time without that rush? The other day the guy there said to me that they were working 10-hour shifts. I get it, but I don't ask you wash and clean my car for free, correct? I pay $30 per wash, which takes one 10-12 min
The last couple times I've been, they've missed things like vacuuming the trunk, cleaning the rear view mirror, and doing a horrible job of wiping and cleaning the interior in general. Doubt I will return to this location...maybe I'll try another location? Not sure.
Average car wash
I paid silver and they didn't wash my trunk
Very good
Good service
If full gold service means cardboard service then it was satisfactory
Frendly service always smiling great cleaning
Pay couple more bucks to get a gold service which let's you come back Within 24 hrs. I usually go back the next day and since your car is fairly clean, they will make sure to wipe away any dirty spots they find. Definitely saves you time and work for spring cleaning your vehicle!
Great detail service. The only thing I did not like was having an appointment time and made to wait in the regular wash line up which was a free for all and took way too long. I would have thought that the exterior Cleaning was also done during the appointment time.
Super clean everytime. Winnipeg institution. Stop in. Tell em I sent you..
Car wash was ok. Inside detail/ wipedown was a bit sloppy . Could have done a better job myself. Overall ok for winter wash and dry . None of the doors or windows froze . Overall good
Excellent experience
I didn't even make it to the chamois, tried calling for some simple questions regarding descriptions on cleaning packaging, she placed me a on a brief hold.. 9 minutes later I assumed she forgot about me so I called back. Interrupted me and said 1 minute please. 7 minutes later I'm Pissed so I called back.. Tried placing me on hold again but I interrupted and asked why I've been waiting for over 15minutes.. She's like "fine, what?" and I asked her. She gave me a moody response and hung up. These other comments don't surprise me now at all.
It's best to go when its not busy
Carwash was mediocre and expensive.
terrible washes for the money..."oh we can run it through again" ...don't have time for that for 50% of the washes. A little elbow grease goes a long way
Just had the "Gold" wash done this morning...not very impressed. As I was waiting for my vehicle to be hand-dried, I noticed a vehicle sitting in an exit lane on Reenders with a detailer going over the vehicle to finish the missed spots. Sure enough...mine is pulled out, I get in and immediately notice the passenger window is not clean. Walk in, tell the cashier who calls someone and a few minutes later a staff person comes over with bottle & rags. The person cleans the window and I stated that my running boards are not clean at all...detailer agrees and states that while the machine doesn't clean the boards, it is expected someone will wipe them down. Detailer does this and cleans the door jams as well that were missed. Of course, not until I get home and I do a thorough walk around that I also notice my wheels don't appear to be dressed on one side and my back window is also dirty (it is a 1/2 ton truck) and while I don't expect someone to crawl up, at least a quick wipe down would be acceptable. Spent another 1/2 hour and cleaned my truck to at least the point where it looks like it was washed. My opinion...don't expect to have a drive-away clean experience even after spending $30 plus...
Got the gold PKG ext only with hand wipe and tire shine. There were some streaks on body and tires on passenger side not done. End of day so Crew just rushed finish the job, Wont go back.
Truck box not cleaned out.
The chamois is a full service car wash that's customizable to your needs. The service was excellent, the quality of the job was superb. The wait can be a little long so plan ahead. Overall, recommended.
Great job, clean car, just a bit slow due to low staff levels.
Went here yesterday for a car wash. Although it was so busy they did very good to clean my car. They didn’t rushed in cleaning it. Recommended to all.
Overpriced and slow due to ridiculous line up.. On a positive side the management has a tendency to hire attractive females.. unfortunately that isn't the business model The fact is if you want something done right you should learn how to do it for yourself.. Take pride or pay for a half ass job
I went to the Chamois on Reenders and I must say its a rip-off. For the $30-something incl. tax that you pay for a gold wash, I *really* think they need to upgrade their technology for external car washes. At first glance, the car looks fine, but I just took a closer look and there are several several areas that still have brown smudges all over and took me a good 20-30 minutes to scrub out myself. Even soap and foam from plastic grills around the car remain and you need to wash them off yourself at home. It's completely fine if you want a less-than-mediocre wash and you're not OCD about cleanliness, but I'd STILL say you're over-spending with a gold wash. The ESSO touchless car wash does a WAY better job than the Chamois's, and for $12.45 incl. taxes (if you haven't been there already, I'd HIGHLY recommend the Portage Avenue ESSO for a brilliant touchless car wash experience). The interior - apart from the mats being washed, I can see almost no difference in the cleanliness before and after. Chamois's vacuum seems to be really low powered because even the simplest/easiest-to-reach places had dirt that still remained. The dashboard and windows (both inside and outside) had smudges from the cloths post drying and basically had been done in haste. Just to make sure that this hadn't happened only to my car as a one-off, I went and inspected my friend's new Dodge he got washed and all of the above applied to his too. Conclusion: I'd definitely swear by ESSO's touchless car wash to do a PERFECT wash, way better than Chamois, for almost $20 lesser, and I'd clean out the mats/vacuum dirt off the interiors myself. I totally concur/agree with Tony C's review. I definitely won't be going back here again. Sad that businesses like this still rip-off the majority of the public though. Adding a maple leaf logo or rebranding it as 'Canadian owned and operated' might be great to get more folks to use your product/service, but needn't a quality service make. :) OR - reduce the 'gold' wash's price to some $15 OR invest in some tech that *actually* does a better job. It's not the money, it's the principle and a fair get-what-you-pay-for thing people look for.
Car looks great but the cup holders both were wet.
Great place to clean your car
Employee really don't do their job properly in cleaning the car. Twice have to take it in to do it properly but still miss a lot to be clean. Better off doing it yourself
The basic clean doesn't give you as good of a cleaning as I remember from a few years back, I had to stop on the way home and wipe off the rest of the inside of my windshield. However if you're just looking for a quick clean it does the job.
Very quick service for an interior and exterior clean. The exterior had to go through twice because it did not take the bugs off and the interior left dust all over the console and doors that wasn't wiped. My 7 year old asked why the car smelled like an outhouse after. I have to agree the scent reminds me of a porta-potty.
I dont know why I keep coming back here. I always get the gold and my car comes back looking like barely anything was done to it. The outside is fine, but the inside always sucks.
Generally the interior cleaning is pretty good, however not very good today. Parts of the dash were not cleaned which is disappointing. Their "free coffee" is also just so so. Hopefully next time the cleaning will be better.
It's hit and miss with the job they do. You have to get the gold wash so you can get the re-wash so it can be a passable job. On my last trip, I could draw in the dust left on the dashboard.
horrible cleaning, still dirty even after the second time.. they call that GOLD?!?!
Don't go
Descend job inside and out.
The concept of a hand, detailed car wash isn't new, however every trip to Winnipeg includes a stop at Chamois. The quick, friendly, and cost effective service makes for a great experience everytime. We need a Chamois in Calgary!
Usually a great job on my car and when it isn't, they are happy to rectify.
Small amount of dust left on the dash. Usually do a great job. We'll worth the price.
Awesome cleaning
Customer service is always great.
They do amazing work, but I guess I'm a cheap person because I find their prices to be a tad high, although I think they're fairly comparable to other places.
Fast and efficient
Purchased a Gold car wash and the service was not Upto expectations. The bugs at the front of the bumper were still there, windshield had bugs. Interior was not cleaned properly. Won’t recommend this place. Waste of $31, it’s better to was on your own.
They do an OK job, always get the gold wash and if it's not clean enough they will redo it.
Things in/on cars get cleaned/broken by underpaid teenagers who are routinely tossed out the revolving door of wage slavery.
It was ok could have been cleaner in side
Not a bad price for an inside and out cean job. From 20 to 30 bucks. Sometimes I think they rush the cars through. I go there because I hate washing the inside windows so it's good for that. Dont expect an amazing inside clean job. Usually they miss a bunch of spots and leave liquid in the cup holders and door pockets. In the end not bad for 25 bucks.
Quick and easy.
Do not go here to often, however when I do I am.always happy. The staff here do a great job on your vehicle- keeps me coming back
I loved coming here years ago. I feel the attention to detail and care put into the wash was at a higher standard than what it is now. Got the Gold with luster. Still had a bunch of frozen ice/snow under my front grill (and salt since I returned from Ontario). My drivers side mirror was half washed/dried, my cup holders were not wiped down and had 2 sunflower seeds left in the cup holder, as well as a few on the floor, dust left on my touch screen and vents. My vehicle wasn't terrible dirty, I needed the salt removed. I feel more attention to detail is required vs rushing. I understand the priority of getting vehicles out asap, but rushing leads to a not so clean vehicle. I'd rather wait longer for a better cleaned car.
The wash was fast and the outside of my car was sparkling. There was still some dust inside the car on my console but they did a very good job of cleaning the seats and rugs.
Just is they need to take there time cleaning inside the car
Watch your vehicles when it's on the track! A car got stuck and they let my van go and my van started pushing the stuck car down the track! Then they denied it to the fullest till I told them that I had witnesses! Makes me wonder how often this happens when no one is watching!
The Chamois always does a good job, and I've never had an issue with the service speed or results.
For those of us who are to lazy or in a rush. Went on a Saturday afternoon, all lines were extremely long, but it took less than 20 minutes.
Always a great time at the Chamois! Love this place, especially the 24hr Gold cleaning package.
You get what you pay for, and yes these employees don’t clean perfectly but they do it fast, and very efficient.
For a good service they really give you a brown one. Half the car is still dirty. Wouldn't recommend to any car lover
My wife's Jeep came out spotless two thumbs up they did a good job
Good service, these guys do large volumes only improvement could clean interior a bit better
Very good wash. Had a spot of tar I asked for extra attention that was ignored but gor a good cleaning inside and out.
(Translated) Wash well but wipe badly and the windows are not washed properly. (Original) Моют неплохо но вытирают ужасно да и окна не помыли как следует.
Nice car wash
Usually do a good job on vehicle have to watch every once in awhile it an issue but overall good quality Wash.
Google keeps Asking me to review the Chamois evey time I go to the storage locker in the compound behind it. Haven't been there in a while but do take my car there occasionally when I the detritus of 2 kids under 5 and a the shedding of a Corgi is just too much for me to handle anymore. They usually do a pretty good job given the disaster I leave them with.
Decent pricing, decent clean.
Great fast service.
We get our car here washed all the time. It would be nice if they would wash your undercarriage without paying for the silver wash. We have a Ming treatment, and putting wax or other finishes on the car is not an option.
Do a great wash job at a reason price.
Absolutely terrible experience at this location almost every single time I attend to get a car wash completed. I have taken steps to email the manager using the email address provided on the receipt and despite a very clearly worded email I did not receive any form of acknowledgment or apology and for that I am most disappointed and as a result would suggest that you look elsewhere in terms of a full service car wash experience.
Excellent customer service. Very accommodating to the customer
We were the last customer for the day but the crew still took the time to do a thorough and professional job
As a well known landscaper in Winnipeg, it is key part of good business for me to keep all of my trucks and equipment clean. The chamois does a great job in assisting us in maintaining the cleanliness of our fleet of trucks. Quick exteriors, full service washes and of course the greatly apprecaited full showroom detail and clean in the spring are great choices for us. We find the greatest value and benefit in purchasing multiple wash packages at a time. Its so conveinient to be able to pass out wash coupons to my employees as well being able to offer great suppliers and customers a unique perk - thank you. I find the staff friendly and good at what they do. The detail - specialty service bay staff do an awesome job , even going to the lenghts of taking in our CAT skid steers for a regular washes and interior cleaning. While no one is every happy to see a long line , it does move efficently. This time for me is used to catch up on paperwork in my truck, or return a few phone calls. In addition to washing work trucks, I trust the chamois to carefully hand wash , clean and perform full details on my personal summer toys- cars that include a babied 67 Mustang. My thanks again to all the staff at The Chamois for a continued great job.
Great car wash, they will clean your car inside and out.
Purchased a gold wash. Was not pleased. No attention to detail. Dust in all corners. Smudging on interior hard surfaces. Bugs not cleaned on front grille and chrome
Clean the damn vehicle really
Worst car wash ever they put too much scratches on my car and even i payed alot and not Satisfied with their service.they should clean their rollers because that’s the reason of scratches
They are a one stop carwash destination.
My 2018 new car got all scratched, so I will never come back
Don’t ever go here they Ripped paint off my door and the manager says it’s not from the car wash
They don't do a good job, I purchased the gold package a $32.00 dollar worth that included vacuuming the flooring & seats. The back seats & floor never got cleaned, they had to take van back in for a 2nd wash. I talked to the manager Ryan over the phone & he said "Our staff spends 15 mins maximum to do the job on each vehicle, they do what the can!!" They ripped you off, they just want your money & don't honor what they say!!
My car often comes out looking worse than it went in and the managers don't give a damn about quality or customer service
Hit and miss, sometimes you get exceptional service and others it looks like they barely tried, for $25 for a full wash it should be pretty consistent.
So impressed! My first time at Chamois ... Got the full package ... Everything done well. Will be back ...
Excellent. Our baby had pedicure, manicure and massage lol
Quality service. 5 stars.
They didn't great job my car loved it
Always professional
Recently this car wash service has greatly declined in the quality of their work. I have taken 2 vehicles there in the last week and both have come back absolutely disgusting. I am very disappointed in the service we received. Windows sprayed and not wiped, seats not vacuumed, cup holders not touched, and the list goes on. When the vehicle was received back it was brought to the supervisors attention who did not complete a secondary clean either and we were told to get a detailing. When I pay for the vehicle to be vacuumed and wiped, I expect the vehicle to be vacuumed and wiped. We will no longer be using this Chamois and will not be traveling to another location either.
They did a decent job overall however I did have to ask for a bit of attention removing some obvious dirt on the exterior (which they did).
I choose the GOLD package, which cost $40 or more with tax. After the service it was not cleaned properly, the dirt was still on the mat as it was not washed or vacuum. I'm very disappointed. Total waste of money! I will NEVER COME BACK THERE!
Inside was still dusty after they finished
Great for outdoor. But wasn't happy wirh the indoor car cleaning. Seems to be this way alot
They did a very rushed job. I understand that it's being done at a fast pace and that's part of their business but they should slow down enough to provide a higher quality service. I got the silver pkg (so, not the cheapest) and I ended up calling a guy over to fix a couple things. They did not clean 75% the dashboard and you could clearly see the line of what hadn't been touched. I had to ask for it to be done along with cleaning the inside of the driver's door. Although they attempted to clean the inside of the front window, it was so streaked that it was hard to look through. I was also very disappointed about the vacuuming - around the front seats it was done decently however the back seats and tailgate area looked as though they'd barely been touched. The outside was well done except for the bottom 4-5" of the body which somehow was neglected almost the whole way around. Unfortunately I was in a bit of a rush so I didn't have time to complain about everything but I somehow doubt that they would have spent the time to do any better of a job. I might give them a 2nd chance try in the future but I somehow doubt the quality will change considering how fast they push cars through there!!
Worse and worse......
The place in Winnipeg for a full service wash.
Its decent, they always seem to miss the same spots every time I've been. but it is an assembly line so i cant be to mad.
The people cleaning are polite and efficient, but I wasn't thrilled with my experience from the first phone call a few weeks ago when my call was placed on hold and forgotten about (I hung up after 10 minutes of waiting). When my vehicle had been cleaned I wanted to go take a look at it before paying and was told by Ashley (the same woman who handles the phone) that "either way you will have to pay." She was so RUDE in how she said this. The truck looked great (we have a dog and I was worried the fur would have been tough to get out) and I went to pay. My payment was received quite rudely. And Ashley tried to interrupt as I was giving the detialer a tip. I did have to go back as I thought my floor mats had been put in the box of the truck, but the detailers forgot to put them back in the vehicle. I'm glad I checked before driving away because I don't think Ashley would have been very apt to help me recover my mats if I had left the premises first. I will probably try a different location if I go back. Even if it is out of my way.
Just had a Gold Service Wash at the Chamois for my truck. First time customer. Extremely disappointed. Dashboard was still dusty. I don't believe the cup holders were touched at all. Drivers side of the windshield was clean, passenger side was very streaky (looked like it was wiped with a dirty rag). On the rear window you can see exactly where it was wiped, one swipe at the top, once on the bottom, corners and edges were left dirty. Poor job done on the tires as well but that was minor compared to the rest of it. If I had the time I would have stayed to complain, but the person in charge was already dealing with another complaint, and I had a full schedule the rest of the afternoon. Very unlikely that I would return.
Not bad for a quick clean up. Don't expect the same as a 100$ detail cause it isn't going to happen in 20 minutes. For a 20 minute cleanup though, it was a good $25 spent.
Lineups can be way too long they need to seriously expand and or add more locations
Never have an issue getting my vehicle washed here. Staff are friendly, and do take into detail when handling vehicles and suprisly well due to the amount of vehicles that are lined up for a wash. I've seen customers treat staff poorly here almost all the time, very argumentative and do not communicate properly.
Very nice place. The way they do your car is unreal. Lots of employees working there. My car was done right and I am very fussy about having it done to my standards. Would go back.
Fast and efficient
Not worth it, you're better off washing your car by hand. Can't blame the cleaning staff as they have to work very fast. Hard not to miss all the spots when the line is moving too fast
Had never been to a Chamois before. They did a great job inside and out of my vehicle. Will return.
Had to go though 3 times before they got the interior cleaned proper also windows were still streaky when they we're done funny part is my truck was decently clean before I went in I even removed everything in the cab so it would be easy for them but in the end after 1.5 hrs they did the job good place for a quick clean but if you want it done right do it yourself or book it in for detailed cleaning but even then you will find its not much better then there basic cleaning
I have given this place opportunity after opportunity to maintain my business and I am finally done with throwing away my money. Every person I talk to "used" to bring their vehicle to Chamois but now spend the time to clean it themselves. I always get the Gold package and it never fails they always miss numerous spots within the interior. Spraying down the dash or gauges and forgetting to wipe off or not even cleaning out the cup holders. They cant even wipe a window down properly. I've even paid more money and had an appt set up for a full detailing and I still had to return because they didn't put the seats down in my van to wash the carpets. The staff appear to be 16 - 22, good on them working their butts off in this fast paced environment, but you can clearly tell they don't care, how could they when probably more than half of them don't own a vehicle. Even when I went back in to complain and they set out a detail person to clean the missed spots, I clearly pointed them out and he STILL missed two of the spots. Save yourself the money, do it yourself or go through a $10 auto wash around the city during the winter.
I went to the chamois and got the basic package. When my car was returned the back seat was full of rips. All they said was that they camera showed no evidence that it was them who did it. It definitely was them. I will never go back, they are the worst.
Really good job and good service. Depending on circumstances, I would definitely recommend at least 2 trips a year for the full package. Inside, outside, trunk, undercarriage and wheels + tires. You get that new car smell feeling for a few days anyways !!!
My vehicle went through the wash a total of 3 times and was not cleaned properly. They attempted to re-clean my vehicle which was a positive action on their part but every time it came out there was mud at the top of all 4 wheel wells. I specifically pointed out the mud to a team leader after the first wash and to a supervisor after the second/third wash. There was no reason they could not clean my wheel wells properly. I have cleaned my wheel wells with a pressure washer in the past with no problems. Simply ridiculous. I contacted the general manager but he offered no resolutions nor was he willing to resolve an easily rectifiable issue. He commented that only 5% of my vehicle wasn't cleaned. When I pay for a wash I expect 100% of my vehicle to be cleaned not 95%. Good thing they are not removing cancer over there. I don't know what was worse: the poor quality of the wash or the fact that the general manager was unwilling to resolve an issue. I gave the business 3 stars but had this review been based on my experience with the escalation and lack of rectification only it would've received 1. For an average clean this service suffices but if you’re looking for it to be cleaned to a higher standard, do it yourself or find another business.
Have always had great service, but recently had a negative experience and the GM made sure things were set straight.
Always do a great job on my truck.
Interior of car felt only 80% clean.
Very disappointed. I paid over 20 dollars for the gold wash and I was left with surface scratches around the body of my black car and tons of water marks.
It's okay! My car was definitely cleaner than it was before, but some spots were missed- but you get what you pay for! Staff the day I went were a bit moody, but not rude!
As always the car was well cleaned. Not at all busy the day I went. As a covid precaution, the first thing done to the car was an interior spray with sanitizer. All the staff were masked.
Inconsistent results at the Reenders location. Sometimes the gold wash is excellent, other times not so much (windows not rolled down, finishing with dirty chamois towels, large spots missed, general impression that the vehicle was rushed through).
Did a good job on my truck
Broke my friends truck door and won't admit it said they didn't do it!! Such BS.
Second time now that I've gotten a gold wash and the inside isn't properly cleaned. Due to the Covid restrictions, I don't want to go back to discuss with someone, but definitely disappointed. Outside, however remains well done.
Not one to complain but my screen was scratched really bad after my gold wash today. My car is brand new so I’m very disappointed.
My vehicle was hardly vacuumed and the door panels and center console were never wiped. I had them run it through again and it literally came back even dirtier. This place is just not worth the money. Mid town car wash is far superior.
They wash your car
Awesome thanks to everyone at the Chamois car wash for exclent service .
I always get a shiny car wash there
Chamois Waverley didn't provide the correct service that I paid for and the manager Kyle gave me a time limit to return otherwise he said he's keeping my money. How absurd that they have a 48 hour return policy after they screw up the service. However, I called Justin at Reenders and he was happy to arrange an appointment for me at my convenience at his location free of charge. This is exceptional customer service because he's actually picking up slack from another locations poor service. He said he wants his customers satisfied. This is a location that deserves business.
Reliable service. Staff made up of generally very hardworking young people. High volumes at peak periods make them miss small details that matter to me. I generally choose odd days and off-peak periods for this single reason. Will always be back!
Great full service. Also offers a fast drive thru for a quick external wash (especially during current times) - you don't need to come out of your car. Look out for promos in March for the external wash!
"Don't waste your time or money on this place, awful carwash." They did a very rushed job. I understand that it's being done at a fast pace and that's part of their business but they should slow down enough to provide a higher quality service. I got the silver pkg (so, not the cheapest) and I ended up calling a guy over to fix a couple things. They did not clean 75% the dashboard and you could clearly see the line of what hadn't been touched. I had to ask for it to be done along with cleaning the inside of the driver's door. Although they attempted to clean the inside of the front window, it was so streaked that it was hard to look through. I was also very disappointed about the vacuuming - around the front seats it was done decently however the back seats and tailgate area looked as though they'd barely been touched. The outside was well done except for the bottom 4-5" of the body which somehow was neglected almost the whole way around. Unfortunately I was in a bit of a rush so I didn't have time to complain about everything but I somehow doubt that they would have spent the time to do any better of a job. I might give them a 2nd chance try in the future but I somehow doubt the quality will change considering how fast they push cars through there!!
Service was excellent & staff well prepared for our safety
HORRIBLE experience with the cleaners first breaking the angel in my car, to them giving me a “rewash” that expires in a week, to leaving glass all over my car (from the precious angel of mine that they broke), and lastly to the inconsiderate manager who blamed me for having a memorial angel in my car (he called it an “aftermarket item” that I left in my car)!!! SO NOT OKAY! My daughter was in tears when we left because she placed that in the car to resemble her sister who has passed away! We left feeling robbed, heartbroken and I even cut myself cleaning up all the glass that was left on my seat, dash, and floor! EXTREMELY DISSATISFIED. Will never return. Two times I have gone, two times I have been disappointed. I have photo proof of this awful experience. The manager’s name was Mike I believe.
Good car wash
About time to make my baby shine!
Outside wash is solid, inside is for lazy slobs who won't throw out their own McDonald's garbage.????
They damaged my car and they didnt accept that they damage my car and they always do very bad job i will never go back again
Chamy at our location do a super job, in and out of the car
Just wash your car yourself, it's not worth the wait and they aren't even very thorough
They get it done quick. Cant complain
Often busy, otherwise I have consistently received good service here.
Horrible car wash, don't waste your money
When I got home and opened the back hatch there were big areas of dust not removed. The back window had a line of thick dust also not touched. These are details that are obvious and should. It be missed. The rest of the car was very nice!
friendly .
Friendly staff they do an awesome job inside and out
The car was cleaned inside and out very quickly. Exactly what i was looking for.
Paid for a silver wash and car still came out dirty. Attendant washed it after but shouldn't take 10 extra minutes to clean it properly.
The service was really good. The prices are very reasonable. We were in and out in 20 minutes.
Never a perfect wash but saves me from doing it.
I always need to get them to finish something after they hand me the key. This time it was the dash board. It was still dusty. Had to get then to come wipe it.
You leave with a clean vehicle with a fresh start.
Awesome place for a very good and speedy cleaning of your vehicle!
Fast and easy. The quality of service sometimes lacks consistency.
Great service af a decent price. They do a good job.
I had to bring back the vehicle to the Reenders location the next day because of a shady job not done right the first time. I pulled up and the attendant knew I had a rewash before I asked as I had the $29.99 receipt in hand. Randy the manager WAS NOT apologetic and shrugged off my complaint.
Good full service car was, lots of options from a basic wash to full detailing
Great customer service at a great price
We got the "Gold Wash" and was very unimpressed. The car was barely-to-none wiped down. The dashboard and middle compartment area looked like they weren't even touched. The inside the doors still had dirt all over them I refuse to pay the amount of money for such a sloppy job ever again.
The quality of the clean can at times be hit and miss, but generally a good job.
Outside was cleaned decently. The inside was not. They leave garbage in the car. They don’t wipe the mirrors inside the car even if I leave them down intentionally. Mats were still dirty. For $30+, not worth it. I could do a better job for less at a wand wash. STEP IT UP.
These guys are fantastic! They do an incredible job every time! Best service around!
Great service
The interior wash guys broken my Booster cable. And they didn’t notice me till I found the issue. Not professional, hide their fault , and escape from their responsibilities. Very untrusted service!
Extremely slow. Employees are actually horrible at cleaning.
This location is the worst their staff are very rude and disrespectful too. I paid $235 to wash my car and when I check it they missed multiple area and a girl named Brooklyn told me to come the following day to clean the missed areas but I went there she wasn’t there and finally I was told she can’t do anything about it. Her attitude and customer service was absolute garbage. Waste of my money and time, everyone you’re better off spend your money else where.
Living in a bigger city before most people that were cleaning the cars got tips If you do a good job. Every time I go there is always something they missed or not wiped down. Typically due to just being rushed to get the cars thru. If you allowed tipong I'm sure the service would be better.
Attention to Detail... Excellent
They do a very good job of cleaning the car.
Paid for mat wash and they were only vacuumed. Employee takes them back in sprays them and brings them back soaked with water. Can’t even be bothered to at least wipe the back of the seats. Like that would take so long.
Good serv
Not bad for a full service wash inside and out. But it's hardly as good as making the time to do it yourself. Fair service for the price however.
It's gone downhill in recent years. Every time I go, the car isn't quite as clean as it should be, streaks on windows, spots on the dashboard, etc. The prices keep going up, too.
The quality is good the young ladies work there are not in term of greetings manners... too comfortable at work you can see it.
Their service is hit and miss with the full service car wash ????. Bugs left on the bumper, streaks on the windows and tires not cleaned.
Asked the employees cleaning to be careful with my hatch as the handle part was slightly broken, sadly they didn't inform the rest of the employees and my hatch handle was fatally broken
I’m am very disappointed in the service. We just got a new used car, wasn’t even that dirty. Just wanted to get it cleaned. When we got in it was still dusty inside and the out side didn’t even looked like they cleaned it at all. Definitely not worth the 30 dollars we paid!!!
I brought my new truck in for a wash as I didn't have time to do it myself, having been a Chamois customer pretty much since it opened it's my go to when I don't have time to do it myself. Everything seemed to be business as usual until I did a walk around of my truck. There is a line on the box side that looks like it was scuffed with something. There was actual material left on the paint, I'm talking little pieces of plastic/rubber. Upon noticing this I went back in to speak with a manager. The gent was nice, took notes, and explained that I would be contacted the following day. After not hearing anything I returned the following evening. The gentleman I was supposed to speak with (GM Justin P) was in. He looked at my vehicle, reviewed the grainy footage, and determined it didn't happen at the wash. There was material on my paint AFTER the wash, those little pieces should have been washed off during the wash cycle. He offered to "try" to get it out, but suggested I leave it so I can make an insurance claim. Really, that's the level of customer service you guys are offering? Many years ago they put one of my vehicles through a wall, luckily no one was hurt, and the truck suffered minimal damage. I should have learned my lesson then. Never again Chamois. You have lost this long term customer for good! If I could put zero stars I would. I bid you guys good luck with this poor level of service, bad reputations sink companies.
Did a very nice job
They do a great job, and you just sit and grab a coffee. I love how the van feels so clean on the inside.
So for the first time i actually go there and ask for my 2 rows of seats to be clean i was turned away at 4:30 pm. Ill rent a machine and will do it my self now.
The girls who did the detailing of my minivan did a great job....I'm very happy with the service.
Sure required
I took my car in today for a gold car wash. I get in my car and I find a rotten apple core on my passenger seat that was just cleaned supposably. I will not be bringing any of my cars back to the shamis again
Little slow...but they were busy
Was my first time coming to this car wash, was not very impressed. Was not thoroughly cleaned on the inside.
On Nov 27 I took my traverse to Choimes car wash at 85 Reenders Drive at around 10:30am and paid to 119.95 plus tax to get my car get cleaned well. They said it was their best choice. So I gave my car and came out to pay and the girl names Maddie was at the counter and I paid and asked how long it takes for my car to be ready, and she said 1 hour to 1 and 1/2. So I waited for that long and went back to the counter at 11:50, there was another girl at the counter this time and she said it takes about 1 1/2 to 2 hours. I said oh okay. I waited until 12:45pm and went back and told them that I needed to go pick up my kids so I needed to know if my car is ready. There was a brown girl, long hair, very rude, her face wasn't very welcoming and said "yea it will be ready when they are done!" I was very disappointed at this time and just left them and sat down. There was a boy, small body and dyed hair and sweet. He was outside when I first came in and he walked up to me and said. " your car is not ready yet?" He knows how long I have been there because he is the one that sent me in. He went and talked to the Details people and they said it be 20 minutes and I waited all together for 2 and 1/2 for my car to come out. But I was even more disappointed when I saw the car. They did not clean it well. They did not do rim and door jamb detailing, I doubt they even did a vacuuming the back row. When I opened the door I swear to God I felt like crying. But I didn't have the time to talk to the manager because I had to go pick up my kids which I was 1hr late already so I left in a rash. I would never go back there and they dont do thair jobs right for $120 in a car wash.
They do a great job on the outside. Inside was done just ok, I guess because it's done quickly.
Best 250 doller spent ever.. my suv was super durty from my 3 boys and now its like new I love it thank you chamois
Did and ok job on my vehicle. Still alot of dirty spots they have missed. And tire shine was all over the rims and which made it seem greasy. Quick service but quality wasn't there.
Very poor work, i dont recommend going here. I will have finish cleaning my car when i get home
Not a bad job. Not as good as they used to be! Wish they would open up in Toronto!
Ok service need need to pay more attention to details especially when you pay for the gold wash.
Not the greatest service, to quick and not thorough with vacuuming or detailing
Every single time I've gone here, I've had to send the vehicle back through to get it finished off. Today brought a work truck i received from another employee that left it full fast food crumbs and fries. I got an interior detailing, $180, and it was still given back to me with food between the seats, sent it back through.....figured for almost $200, they would have made sure it was great the first time. Latest visit cause damage to my vehicle. Spoke to a manager and there was absolutely no responsibility taken. Not one bit. He even got closer to my face (less than a foot away) as if he was attempting to intimate me out of the situation. What a poor customer experience.... As per usual, my vehicle still had spots that were dirty. If you care for your vehicle, do not bring it here.
Kinda hit and miss some times....
Great place to get your car washed and detailed
Made my dirty car as clean as they can get it. No one is perfect. I am pleased by it.
My 3 year old can do a better job cleaning a car. The bottom foot of the vehicle is always dirty, inside and out, never rinsed properly, streaks and residue everywhere, staff is grumpy yelling at each other in front of everyone. Truly a huge change from their work in the past. I think I'll take my business and companies business elsewhere. I guess for the 20 dollars it's not that bad. Still obvious splatter is missed.
The lineup was really long, and the car had some streaks after being cleaned
They did such a half assed job, didn't wipe down any of the interior and didn't bother to vacuum or dry anything. They did the work equivalent of driving through a wand wash at a gas station.
First time was will probably be my last. For 28 bucks my van just wasn’t cleaned as advertised. Took it back for a rewash which was a bit better but still not what I expected. Called management and they didn’t seem to care that I got mediocre customer service. I’ll stick to washing my car myself going forth.
OK - these folks are THE BEST! I had a mishap in the rear passenger seat of my SUV. While transporting apple 'sheet' pie (baked on a large cookie sheet), the pie slid while I was coming to a stop. What resulted was what looked like "pie barf" on the back on the front passenger seat. Crust was stuck on the seat, even slipping into the pouch of the seat. Apple filling, crust and all that wonderful gooey-ness ended up on the floor in a sad little heap. Couldn't believe that I wrecked an ENTIRE pie! So, I scooped out the majority of the goop, cleaned up the chunks and headed to The Chamois. Good thing it smelled like cinnamon! I explained to the gal what happened, and what needed to be cleaned. She offered several cleaning options, and together, we determined which was the best cleaning for my vehicle. While I sat and drank my coffee in the comfortable waiting room, complete with TV, coffee maker and little sofas, the staff were busy cleaning my vehicle. It took them about a 45 minutes to tidy up my mess and spot shampoo the rear carpet. I was VERY pleased with the way they looked after my car, and made sure that every crumb of crust was gone from under the seats. Everything was cleaned, and my car was restored to pre-pie condition. The friendly staff referred to me as the Pie Lady as I paid for the cleaning, and they returned my keys. I will be back. Hopefully the next visit will be boring, and the vehicle will just need a good cleaning inside and out.
really quick service.
They always do a great job! Very helpful and friendly!
No attention to details, like bug smears on windshield. Need to inspect finished wash and tell attendant what needs doing. Should be common sense.
Fast, expensive and they only do an average job... If you want it done right, they want 20$
Not too bad of a line up. Was in and out in 40 minutes but I had a massive lineup in front of me. A little upset that I paid to get the interior done and they did not wipe the inside of the 4 doors I have.
Coming from Ontario where it’s 65.00 plus to get an in and out job for my car it’s very inexpensive here and you can watch them through the window. Even at -35 C they clean the doors and dry them so nothing freezes. They have all kinds of packages starting at 10.00. I go on a regular basis!!!
Very nice staff. professionalism at it's best
They fix windshield chips too now!
If you're ok with this being as clean as your car is gonna get even after getting the centre console recleaned, then you should be fine! Let me say though, the customer service is great! Friendly and helpful people, professional and quick. But if you don't mind doing the job yourself, you're better off doing it yourself. First picture is before it got recleaned For reference I got the gold package. I feel like you may as well get silver for what you're getting though.
Its ok. They don't get it clean...ever. but they are quick and cost effective in a pinch. It's not a detailed car when finished. But ok.
Bad service
Busy and slower because of the covid changes.
Love the services they provide and they do a great job for the most part but when i go on a weekend they may miss a few spots when it busy. However every time i brought it to the managers attention he took it for another wash and made sure the issues were resolved.
Wish they would expand to Calgary! Great service at a very reasonable price!!
I like this one because they don't employ teenagers, at the St jaime's they don't do a good job. Here it was perfect.
Great job
The car looked and smelled clean. It would have been nice if it was dryer though, the seats remained damp for a couple days, the cold weather didn't help.
Paid for a gold wash, my car is still dirty and what ever kind of cleaner they used stinks...
Excellent service thorough polite staff
This is a car detailing place that runs like a Swiss clock.
I've given this place three tries and each time they missed significant areas. During the most recent wash I had they missed my gear shift, inside door panels, and side-floor of the drivers seat (absolutely covered in dirt). I just called and made a polite complaint to the manager and asked for some kind of compensation. He said he could re-wash my car for free if I made it there within the next three days. I explained to him that this week it would be inconvenient for me to go all the way there and can we do it next week. He refused. I said that I was already inconvenienced by the unsatisfactory job and it's not fair I'm inconvenienced again by having to go out of my way to get there by a time that is convenient for them. Again, he hummed and hawed and refused. I would rather wait an extra five minutes and have it done right! I recommend going elsewhere. Twenty-odd dollars thrown away.
Made errors and have not yet followed up.
Brought back for rewash for missed pet hair. Showed the guy there spot. They didn't even improve it a bit.
Great place to have your ride washed. I’ll always be there, better paying people to wash my vehicle than paying a machine.
Truly not impressed with the service. If you only get the basic wash, its not bad. However with the price of the gold package, I would expect a better service. Cups holders, the radio area not properly done. Yes this could be a one time experience, however; it's not. I have tried numerous times during different peak hrs and the mean is always the same. Sadly disappointed with the service. If I'm in a pinch and need a quick wash, I would stay with the Silver (basic) package. Not worth the money or time to pay for the gold or bronze package.
Good, quick service.
The waits are long, but they do a good job and your comes out like new.
Go early when they're not busy and they do a better job cleaning.
Don’t waste your money. I purchased the gold car wash (the “best” most expensive one) and was honestly pretty disappointed. I thought I would get a good interior clean. Most of the garbage got removed but that seemed to be the extent of it. My windows were not fully cleaned. There were multiple spots inside my car that hadn’t even been touched and there was a lot of visible dirt. One specific spot I was actually hoping would get cleaned was my cupholder. A drink had spilt there making it sticky and when I got my car back it hadn’t even been touched. Also many spots on my dash were visibly dusty… It was disappointing to pay to get my car cleaned only to have to go home and clean it myself anyways.
Cleans Good...Ask them to Fix if Not Happy with Wash
First time ever being there, first wash they missed most of my windows (they were still dirty) second time they got it all but I lost one of my little round mirrors. I know this might have happened when my car was going through the wash but it was still disappointing. But other than that they do a really good job!
I had the best experience at the Reenders location. I book the Complete package as I was getting ready to sell my vehicle and they brought it back to a New Car feel. I would highly recommend their services
The wash here is ok, not fantastic but really for $20-$25 dollars for an inside and outside wash I think people need to manage their expectations better, a detailed inside outside wash and wax at a pro shop is $300 So when I hear people complain that their wheel wells still had dirt in them or that there was still dust in the interior air vent I just shake my head, these people are just chronic complainers who have no idea how much work goes into a true detail job. I typically was and detail my own truck at home and it is spotless but that takes hours of hard labour, if you think you can reasonably expect to pull in to an establishment turn over your keys and get the same quality of wash for $25 and 20 minutes of time you are out to lunch! I have brought my work vehicles here and yes there is sometimes the odd bit of dirt left behind but for the price I think it's a good value and I never make them re wash it, this causes a backup for everyone else. If you are a perfectionist take the time to do it yourself of pony up some real dough to have it done professionally Cudos to all the staff that works really hard in some hot stuffy conditions and is always been very courteous and friendly!
They do a decent job.
Service was alright, I am sure they can do better as they have the potential to do so.
I've been to multiple different chamois in the city. And every time I've been I've had the worst car wash ever. Inside and out. Whenever I went I would take a look at the dirt and grim on and inside my vehicle that was the most NOTICEABLE. . And even then, they failed miserably to clean what's right in front of my own face and everyone else's to see. I would highly recommend not going to the chamois. Unless you're wanting to give away your own money for nothing. I'm sticking to washing my car myself instead of paying others to do a piss poor job. Not to mention whenever I've told management that there was way too many areas missed and we're still dirty .. they would take it in for another wash .. and it still came out the same way !!! This is your job, it's what you get paid to do! So why slack off? Why not actually do what you're there to do? Until major improvements are done with they're employees and the work they do... I will not return to the chamois. I'm even surprised they are still in business!
4 stars cuz they just don't pay attention to detail quite enough for the price but it's good to try once a year
Dislike going here but unfortunately they don’t have any competition especially at the east end of the city. 10 years ago it was good, now it’s very amateur work, but what do you expect due to the low price you pay. Wish there was an alternative that cost a little more but had much better service. The manager thinks that he is a supernatural being and most of the employees will give you similar treatment at a fast food restaurant. Location also gets super busy and a lot of the times will take you 30-60 mins to get in and out. Lower your expectations and you should have a decent experience...
Considering how dirty my car was I was very impressed with the final product. Good value for what I paid
Used to be better and more thorough at cleaning than they are nowadays. Often I will find there is still some vacuuming to be done in main areas and though they wipe down services they clearly don't care if it actually cleans that surface. Comes out cleaner but not amazing.
For $33.00 and change I left with a car that looked like it didn't get into a car washing service. Not the first time but surely the last. And, again I will return there to complain and waste my precious time.
We always come here! Our vehicles are cleaned very well and you can always get a rewash in 24-48 hours no charge!
Paid for a gold wash! They had missed a huge spot on the floor!
Paid for an entire detailing of a Jeep with leather seats they didn't even wash the mats they wash the outside they did not clean the – I would not recommend spending 20 to $30 for a car wash with a vacuum which they they don't even do there was broken glass and they left it in there and they did not remove the garbage that was on the floor
They do a great job.
They do an okay job on the outside, usually miss a few spots, but on the interior, my 4 door super duty is never clean properly, 9 times out of 10. Too much truck for them I guess. I don't even bother complaining to the Manager / Supervisor anymore.
The best clean ever. I can't do drive-thru car washes any more. Decent prices for the great wash. Thanks guys!!
Too careless, it's not worth at all. Worst place I have ever tried!!
As we all know these places are hit and miss but yesterday July 18 they did a fantastic job as I went in with a very dirty truck and am very satisfied with what they had done thanks so much
They do an OK job but it is not as good as what you would expect from a full service car wash (unless you have been there repeatedly because then you know what you are getting)
Had to redo wash
It's not bad a $25 interior and exterior clean deffinitly not perfect but for the price it's not bad.
So so
High gas price
Great place to go if you want to have someone install swirl marks and scratches in your paint. Much better off finding a local auto detailer, paying a bit more but getting a good job done and not having your paint's finish ruined.
Girl giving out pass and telling you what lane to take very friendly , people washing car just there no personality . Girl at desk taking payment very nice . Overall wash job quality only ok . Leather seats not even looked at . Next time I'll probably try somewhere else . Night and day decline since four years ago .
Not happy with them at all .. I do a better job myself !!!!!
It is good however as a customer you must check if your vehicle is cleaned properly. They do miss doors.
always neglect the backseats and passenger side, for people who get paid to clean cars they do a lousy job.
Not a great wash.
Absolutely pathetic service, Customer service is a big zero and you get humiliated on top of that, after paying $120 that is the only thing you can expect from this place. My first and last time to this terrible place. When you arrive they are very keen on you taking the highest package and all i wanted was a car wash with interior vacuum which i kept on telling them and they wouldn't even explain or give you time to go over what each package offers.After 2 hours of wait the car arrives and you see the interiors wasn't even vacuumed or even touched. When you question them or ask for a manager the guy who showed as manager didn't even introduce himself neither gave me a chance to speak and when i was trying to stop him he kept on raising his voice and behaved very indecently.When I asked what kind of customer service is it he asked do i expect him to kneel down and take request. 3rd person arrived just looking at us in the camera and didn't even bother to ask what my concern was and he asked me to get out. Twice they took the car and still it wasn't clean or vacuumed and the most obvious place like the door jamp was still dirty and muddy after their platinum detailing. The third guy literally locked me out of the store wherein I wasn't even abusive neither a drunkard. Note to the person who owns this place : Whatever or how much ever money you spend on advertising end of the day goodwill and the service what you provide is what really helps to run a place and by hiring people who are very disrespectful and a bully or goon to their own customers how can the owner of this place justify.Is anyone even monitoring what is happening there? I am terrified with this experience and having sleepless night due to the humiliation what I have undergone.
Internal and external wash. Car was still dirty, console was still dusty.
I payed for a gold full service wash of the outside and a clean of the inside. And the missed the back seats and center console completely.
Paid $30 looked at car called manager and stuff wasn't even touched. He Said he would take it and do it personally. 15 minutes later car still comes through dirty. He forgot and helped someone else. Real nice huh? $30 not there again !
(Translated) U (Original) U
My son just bought a new used truck in need of a good cleaning . First place I thought to bring to was your full service detailing and pay the full cost of having the job done . After reading the reviews I was not impressed. Sorry but you lost a potential customer ☹️
Do not go here, place is terrible. Paid $30 for a car wash and they never even vacumed the whole back of my SUV. Didn't notice until the following day when we went to load our luggage and head back to Ontario. Called the manager on Monday and he could care less, sorry about that bud, your out of luck nothing we can do for ya. Won't be back and will ensure that everyone I know is aware of what a dive this place is.
Close to us and we use The Chamois to get our car cleaned inside and out. Good work here.
If you want a great sparkling car and a group of young folks that are polite, happy and respectful, this is the place to go. They are amazing. I just moved back here from BC and I think they are the reason. :) :)
Gold wash that seemed like Bronze. Horrible job on interior. Not worth complaining they just don't care. I wasn't expecting a "detailed " service as Dave so eloquently said last time I was there but I do expect the dashboard and gauges to at least be wiped down.
Way too long to wait an hour and now that the prices went up too expensive
Poor service, you wait 30 minutes and car isn't even properly cleaned. You can do it yourself in half the time for half the price.
Interior cleaning was so clean ???? exterior cleaning was bad lots of dirt left over
There was a line up so our vehicle was rushed through. Im pretty disappointed, was not worth $35
Bit too expensive
Didn't do a great job, spots I asked to do inside weren't done and were closed by the time I realised
I loved this place they always do a great job on all various autos even if they are dropped off the tow truck they some cars are vintage cars ty
Clean vehicles fast
I paid for gold wash. Approx $30....and still had so much dust on my dash. It didn't even look like it had been cleaned. Terrible job.
First time going to the Chamois. Not impressed with their services. I do a better job at home and our local wand wash. Sure they offer to rewash within 24 hours but that's not convenient when you live outside of the city. Family members and friends have stopped using their services. Now I know why.
Had to go back and get a rewash, wasn't very clean outside of vehicle. Inside was OK, but could of been better. I put two stars because I was able to get a second wash on them.
Only place i go for car wash
Went there for car wash (in &out) I was disappointed found some scratches on the windows and the body as well didn’t take out some trash for better cleaning
Chamois did a great job on cleaning my car and I didn't wait long. Good job to your employees
They don't go a great job but it's good enough if you don't have kids or dogs
I've been going here for years. I don't expect perfection. It's better then the 11 bucks they want at the gas bar and you don't get the interior done. So for 18/20 the dust is gone the car is clean. Yes the seller is a little persistent some times but that's trying sometimes I say yes sometimes I say no. For 18 bucks my car is clean and I don't have to haul out the vacuume. Ppl who expect perfection after the car has not been cleaned in a year might be disappointed but after going twice in a couple weeks the interior is nice after the summer car has sat for a couple seasons. When I want perfection I pay the 160 and have them do a detail and they even saved my headlight lens that had gone all milky.
awesome
$30 is to much
Went to this location Sunday morning. Figured let them clean it up nice. Considering that is what they say they do. Well the door had locked itself on the driver side side they decided to clime over my console. In the process they chipped my tint on my windows. Will not take responsibility or pay for the damage they occurred. Also upon looking at the job they did. Realizing they did a horrible job. Missing door panels. Missing the back of my console. Not spending the extra 30 seconds to actually vacuum the rear of the vehicle. And not wiping the centre console top at all. Spoke to Ryan Monday and told him about my tint. And he says cause of the age of the vehicle they won’t do anything for me. Thanks guy! Thanks for getting paid to screw up my stuff. Much appreciated. Do not go there ever.
Do not waste your time and money dealing with The Chamois on Reenders. When I returned to pick up my vehicle at the end of the day (because I was never phoned to be informed my vehicle was ready for pick up and was told the reason is because they had written it down wrong) I noticed the following: grease marks on my window, seats not put back securely, dirt in between the seats, dirt marks on the console, random dirt marks all around the body of the vehicle, and an almost broken off tailgate piece. In emailing with the manager all they would offer was to clean the spots they missed and they couldn't seem to contemplate why I would not want them to touch my vehicle again. When I asked for a refund, I was told they do not do refunds and will not be taking responsibility for the damage done to my vehicle because there was previous damage. In corresponding with the manager, although at first he tried to be polite, the remaining correspondence was unprofessional and they still refused to acknowledge any wrong doing on their part except for missing the spots in between the seats. I am completely disgusted with their lack of standards and professionalism. It's no wonder they don't give refunds, they would be doing it all the time.
They didn't do a good job cleaning the interior. Not one vaccume job was included when it was paid for.
Great clean car!!!
Good customer service
Paid for the Gold Wash... they did the interior really good, but even after re-washing my car it was still dirty by the wheel wells & other areas. Yet it wasn't overly dirty to begin with. I take care of my baby ;). Anyways' I didn't feel like wasting the time having to have it re-washed or spot washed. So I left disappointed. The amount of time I wasted I could've washed it myself & saved money.... I ended up washing it myself anyways... Anyhow this may or may not happen to you, that was my experience...
Good car wash, thorough and quick
Ok..for price..needed to point out a few dirty spots
Not clean the first time. The vehicle came out with road dirt still half way up the driver's side. The employee said it couldn't be wiped off but then tried to wipe it and it came right off with minimal effort. The team leader sent the vehicle back through for another wash. Visit took around 1.5 hrs.
If you have time to complain about an inexpensive, quick car wash you should revaluate your life or wash it your damn lazy self.
U get what u pay for
Vehicle not clean enough for a gold car wash. Highly disappointed
Considering how filthy my exterior was I give them top marks. Extreme ice and salt were bad! They worked hard to get it looking good again!
Nice and clean, friendly staff
Got the gold wash and my car was dirtier on the inside than when I took it, they really need to watch their muddy feet! Wouldn't recommend.
Top notch as usual..other than the 1/2 hour wait.
Very good job extremely quick friendly service
Not busy at all when we went but they still didn't even clean the dash or touch screen .... prices are high so I expect full service otherwise I would just wash it myself ????♂️.
All ways a good job on the car!!!
Its a nice wash but rushed
They always do a great job in cleaning the car. But today they put all of my our floor mats except they forgot one in the back so I have to call them tomorrow and let them know that they forgot my floor mat? This is the first time they did this.
Very Friendly Staff, need to pay attention to details when cleaning the interiir if the vehicle.
Quick but dirt left on as the washer is not sufficient for Winnipeg muddy cars. Inside was not vacuumed very well as it is fairly new car and lint was left on seats. Interior dash smeared.
Terrible place to go to!! Don't go to them at all period this place should be shutdown with reviews that's all over the internet.
Good place...last wash wasn't the best
They only take 2 minutes to clean the interior. When talked to the manager he didn't seem to care
Great facility, excellent customer service. You certainly get what you pay for at this establishment.
Thumbs up
Great Wash Today!
I moved to Winnipeg 9 years ago and I don't wash my car myself. I have been to this place many times in the past 9 years and I don't mind to pay but I would like to get what I paid for. It's Winter and although I went twice in last fall for interior/exterior Gold Wash, I still have leaves in my trunk. I did asked them to remove them both times, it was not done. The exterior is not that great either. Windows shows streaks and some spots that I remove easily myself after are not cleaned. I SO wish they had competition, I guess they would make more effort to do a professional job. I can't remember one time I was totally satisfied. Where I come from, I had a place very similar where I used to go and it was cheaper with a job so well done that I was in shock the first time I went to Chamois on Reenders. I hope they fix it because it's the only place I can go.
My suv was not was good the drain mat on the driver side was dirty brought to the attention of one of the personel
Poor management service. I spoke with the “manager” who told me it was a 15 minute service, and what did I expect. Wow. My vehicle came in dirty and went out dirty. Manager did nothing to rectify the problem. Only frustrated me. I’m wondering if he is the owners son, because he seemed to have no sense of customer service. Anyway, I won’t be going back. Prices have gone up, and for 30.00$ you would expect a good cleaning.
Went through twice... even after the second time my seven year old remarks...how come they didn't even vacuum out her door? If you want a 75 percent job then this is the place for you
Do a good job
Always work to make your visit happy
Team is always friendly!
Good enough to keep you going. Only the detailing service appears like a real wash.
We had to get our car washed twice and it's still dirty. The didn't even vacuum the back the first time and then after we left we noticed we had about 75 cents in change missing. They might as well have taken the 15 cents they left.
Went there once a few years ago. Exterior wash missed a lot of spots. The interior cleaning left streaks all over my windshield. I had to re-do everything myself. Never going back there again!
Car is never really clean. Wiped at best, but usually still dirty.
Best place to wash you car.. Though some guys aren't best at it, but most of it all good customer services..
I got what is called a gold wash. A brown wash would be a better description. There were so many areas they missed on my SUV. I was so incensed I wrote a complaint letter addressed to the General Manager. What did he say in his/her reply. NOTHING I never received a reply that is how much they care about my and obviously your business.. With this quality of management no wonder the workmanship is such low quality.
I took my car there today for a wash, and I'm satisfied. The crew did a good job.
I used to be super impressed with the place. I could spend around 25.00 and have my car look great. Now not so much. Does not come out as clean, in side not vacuumed as well as they used to. I liked it a lot once, now not really worth it. Sorry guys.
I haven't been here in quite some time and what an amazing job the team at chamois did today. Phenomenal job on my car. The service was quick, professional, and cleaned very well. Very prod customer and I will be back with my other vehicle.
Went here to get all the grime and gunk washed off my car. Staff seemed friendly, and service was relatively quick. Took around 15 minute's start to finish.
Can’t blame the employees when it comes from the top. Those employees hired as full time don’t get their hours as it is weather related. Abuse by inexperienced leaders is horrific and I’ve witnessed terrible verbal abuse and thus stopped spending money here. Some employees are work placement and have a hard time defending themselves....closest thing I’ve seen to a sweat shop. It’s of course all about the money.
Got vechile detailed they did a great job it almost feels like a new vechile again
Overpriced for the service provided. Their interior clean for all 3 car wash levels remains the same. The interior wash is generally the only reason I go to chamois. But I always leave disappointed. I have a dog and they dont seem to care or have any type of proper vacuum that helps pick up dog hair on my seats.
Not worth the money if you have to go home and clean it all over again...
They forgot to vacuum, didn't finish dusting, left pools of water under my weathermats and kept me waiting for an hour to redo it after i expressed that i only wanted the vacuuming to be done again. Poor communication and worse service.
Not very impressed. Paid for a gold wash and do not feel like it was very worth it. The outside of the car is very clean, however they really did rush the inside. They vacuumed the floors very well and my dash was wiped clean, but they didnt really care about the back seats at all. Still quite dirty. Service was not friendly, all employees really seemed like they would rather be anywhere but there. I also realized once I got home that I did not receive the air freshener that came with the wash.
For some reason the people that work at this place think windows are round and leave the corners. The last time I had to get the manager or supervisor to come out with a spray bottle to clean what they missed along with the inside door handles, console and the bottoms of the doors from the inside. But I keep going back and hope that it gets better.
Was very disappointed. Want really to give zero stars. I paid for a full detail for my husband as a welcome home for being away for 6 months waited an hour like they said. Went to the till because we saw his truck outside thought they were done. The girl asked and said no should take half a hour. I asked why the truck was outside and she couldn't answer. She called the detailing crew and they said no one gave him the keys. I didn't even get an apology. I asked for a full refund and left. This place has really gone down hill
Not sure why i keep going back...getting worse and worse
They cleaned up the car very well
Great service. Social distancing in place.
I give 5 ⭐⭐⭐⭐⭐ for washing and cleaning and 1 ⭐ for unsafe pavement outside. I get it's our responsibility to be careful not to slip and fall but it would be nice to spread some sand when the vehicles are driven outside so Customers and your Staff don't fall and get hurt. My girlfriend slipped and fell this morning, she has a scrape on her knee, and bruises. An employee came out to spread sand where she fell, only on that spot. Should have spread across all the doors!
Clean like new!!!
Unfortunately the company has gone so downhill over the years. It use to be cheaper which was okay for the sub-par cleaning service you received. Today I paid 30 dollars for a silver wash and they didn't even clean my passenger seat along with other area's. I kind of figured the service was going to be bad when I watched 1 person (of 4) actually vacuuming the car in front of me well 1 other stood around and watched and 2 others played in the fan that blows down from the entrance door. Time to find another company for this service.
The Chamois will always do a better job of cleaning my vehicle than I am capable of... but that being said...for the price I pay... I would expect the washing of the exterior and the wiping of the interior would produce close to perfection results. But instead the quality of the cleaning of my vehicle is dependent on how busy the Chamois is...
I've been using The Chamois for a few years now; in winter it's pretty well every second week. Always an Exterior Plus Wash Silver. Today when my vehicle came out it had a group of surface scratches in 2 places. I brought it to the managers attention, he looked at the damage, we watched the video, he checked the line, and neither of us could prove that the scratches were caused my the Chamois. I was very impressed when he offered to buff the scratches out. It only took him about 15 minutes and I was on my way. Great Service.
Go to the Better Business Bureau and check them out BEFORE you go here! D- rating! I made the mistake of going to this carwash and I bought 4 pack. I had to send my truck through twice and still wasn't cleaned properly. My wifes car was cleaned 90% on the exterior but the interior didn't look like they bothered using a vaccume at all. I called to try and get refunded for the certificates I didn't use yet but the supervisor refused. DO NOT GO HERE! worst service and workmanship ever! Please do not make the same mistake I did save your money, find a better place to go.
Very frustrating, they really don’t clean the inside.
Super quick service! Exterior of my truck was spotless but the inside was not. They left garbage inside my door pockets, lots of sand still on the seat/centre console. Went home and wiped the inside door down myself.
Paid for silver wash would be embarrassed if I presented this result to a customer. Dirt left all over inside and out. Car was fairly clean when went in. I don't recommend waisting your money
Cheap service but they half ass the job. I'd rather do it myself.
Took my car there and it was still dirty and I had to ask them to remove the die bugs that was inside. The tires were 1/2 done. The inside still had grave dust on the back door and on the floor. There was no point in taking it there to get it cleaned. Next time I will go to MidTown car wash. Prices is the same but the service is better.
HIGHLY RECOMMEND you DON'T WASTE YOUR TIME AND MONEY at this place. The staff is RUDE and when you complain the Management are even worse. NO CUSTOMER SERVICE. TOTAL WASTE OF TIME AND MONEY...Just close down your business. Winnipeg does not need businesses like yours. Dishonest and a waste of time.
Terrible experience they broke my fog light and said it was previous damage witch it was not and my suv was still completely dirty
I book an appointment I have 5 bronze wash gift cards they told me they would take them off the total but today got a ride to pick me up they can't enter gift cards like that so don't buy em they don't accept them I gave them to the staff I won't use this pathetic service I was gonna spend alota money on top of gift cards. I Only went because of covid my 90 yr old grandmother kept buying gift cards off them that they wouldn't honor it was mo ey gave to you for a piece of paper honor it ur ripping people off.
The quality of job they do, particularly with the interior, is hit and miss, but it is a convenient, full service place.
They do a great job!!!
I tried it once and was very disappointed with the results, I then thought maybe I would give it another try but it was just like the first time around. Don’t waste your time or money.
Bought the Gold wash. Took my vehicle through twice....still dirty.
I got the gold wash and I found that it was not as thorough as they used to be when the first opened up. Most likely not returning.
Back in the summer(june 2015)I took my Truck in to have detailed for a price of $128.00 I was charged an extra $20.00 for the roof liner. When I picked up the vehicle the doors and ash tray were still dirty. Not sure what I paid for! So stupid me I give the company a second chance yesterday(march 26 2016) with my SUV purchasing the silver package for $28.00. When they finished the vehilce was still dirty inside, having leather seats it should be easy for them to wipe NO the spots of coffee were still there. To add to my insult they bent my front license plate! When you bring it to their attention all that is given is a shoulder shug, no apology, no heres a free car wash. NO REPEAT BUSINESS from this girl.
Dashboard wasn’t even wiped, and it looks like they just made everything wet but didn’t wipe anything out - see cup holder. I could’ve done a much better job myself. Do not recommend.
Awesome
Missed some spots but over all good value
Great service and wonderful job.
Awesome they were quick as well with a line up
I first had a Gold wash at the Chamois on St. James.. the SUV wasn't even that dirty..and it came out looking the same..when I pointed it out, the team manager said I could go thru again..told him I couldn't, I had a appointment to get to..he signed a card and said I could have it redone at any Chamois, so I went to my usual one..on Reendeers.. Thank you Adam & Management...car came out 100% clean. St James Chamois train your people... this is not the first time this has happened to me there,
Awesome job everyone that worked on the car.Super!!!
I've been there many times over the past few years and for the price, I've received great service. Only once did I have a dirty interior after they were done, but they sent someone out to the truck and re-did it right there in the parking lot. Other than that, I've had no problems. Decent job for the price. No complaints. I've paid $180 to have someone come to my house to detail my vehicle, and to be honest, I didn't notice too much of a difference between that and the $28 Gold wash at the Chamois. Even if they missed a few spots......$28 vs $180. I'll clean those few missed spots and pay $152 less.
Very friendly service and friendly staff.
Got the gold wash with 2 rows of mats cleaned. Did a hell of a great job the mats came back so clean there gone!
Really nice!
Good job for reasonable price.
Just left the wash. Terrible experience. Got the gold wash and they missed so much. Very disappointed. Called to complain and they offered to come back to fix...shouldn't have to in the first place. Only reason giving 2 stars was the young girl at the end that tried to fix some of the mistakes made. Will not go back to that Chamois, suggest you do the same.
Great job, polite employees!
Awful place never going back. cost 30 dollars for a car wash, which i'm fine with but damaged my front bumper all the paint is off. Told the manager and he said he looked at the camera and it was like that before coming in!!!!!! I asked to see the camera video and he said I can't do that!! He told me to go through mpi but I called them and it is not covered as it is private property. I would have to go through their insurance! Really upset about the 2000 dollars damage not going back!
Worst car wash in town. Save your money and get a 5 year old to wash it better
Just got my car wash today, not happy at all, i saw how their shampoo track skipped and truck behind my car started pushing it, and made 2 holes in my bumper. They made 2 big scratches on my left side of car. I even have a video and witnesses that can confirm thing that i posted now. I did not had time to stay and complain, but i wish i did. I wanted to do full interior detailing as well, but after this i will never recommend or come back to this place.
Fast service
Very slow lately
Exterior of the car always looks great but the interior is where they continuously fall short. The floor mats are usually dripping wet and put back badly so your seat won't move. There is ALWAYS areas missed where there is still dirt, dust and smudges. A good place to go where they clean the bulk of it, but you still have to go home and finish the job properly.
Not so great service, my vehicle was hurriedly washed. Third seat roll wasn't even touched.
HORRIBLE.....HORRIBLE....Right from the terrible job they did cleaning it (my windows were streaked, my doors were not wiped down at all, the inside looked like they didn't even touch it) to the Management. Over a month ago (yes this is how long it takes these managers to resolve an issue) I took my car there to have it cleaned. They damaged my car and didn't even tell me about it I found the damage once I got home. The first manager James (who is completely useless) didn't even want to hear me out. I go back the next day and speak to another manager Dhillon (who actually did his due diligence) filled out the paperwork and told me they would order the part and call me. Well a month later still no phone call I call Dhillon and surprise... surprise they have changed their minds and will not pay for the part, so instead of calling me they thought I would just forget that there is piece missing from my car?????. He told me he would have the General Manager Kyle call me. Guess what?? 5 days goes by and no phone call so I call Kyle and his solution oh well we will just put some glue on the that sucker and you will be good as new. SERIOUSLY.... LET ME DAMAGE YOUR CAR AND OFFER YOU SOME GLUE AND TAPE TO PUT IT BACK TOGETHER. This place and it's management is a JOKE.....Off to small claims court I go...these guys would rather go to court then just take care of issue that THEY DID....my car has been through MANY MANY car washes and never has there been damage and these guys who claim they clean your car for a living can't even do that. DO NOT GO TO THIS CAR WASH...THEY DAMAGE YOUR CAR, THEY TAKE YOUR MONEY AND YOU WALK OUT PAYING FOR WHAT????? STAY AWAY!!
Their washer (employee) put the power washer nozzle right on my bumper trying to get a bug off and peeled a large section of paint off about the size of a loonie and then did it again in another spot as I watched. I complained and it seemed to be taken seriously by the person in charge but later the "Manager" called me and stated they would not take responsibility as the paint could have been "loose" previously. Sorry but you cant put a power washer nozzle right on the bumper and not expect damage. Thankfully my Nissan dealership repainted the bumper for me at no charge as a favour for my repeat business.
Excellent customer service and quality workmanship I will definitely return to use this service great job guys
Okay service. Could be better. Sometimes car isn't cleaned as expected. For the price, it isn't terrible. But you can definitely see that attention to detail is lacking.
Pretty clean.
Great service
I wanted to get my car ready for summer so I decided to get the whole inside cleaned. At first I thought the price of the interior 3 pack was pretty steep but it didn’t dissapoint. The employee (who I belive is Nic. W) presented the car in a kind, friendly manner, and helped me with drying instructions and answered all of my questions to full extent. When I opened the door I don’t even think my car looked that good when I first bought it, He made sure that everything was up to my standards and I would definitely recommend him and this package to anyone!
Always in a rush - I keep giving them the benefit of the doubt and keep going back - there is enough low reviews you would think they would pick up the service. For $22.00 silver wash one would think they would vacuum the seats and wipe the console.
I bought an exterior only silver car wash and there was a promo! So my car wash after taxes cost me under $12 and the car was 99% clean! You put your hazard lights on and drive it in and they will instruct you what to do. I really liked it! I was pleased! The cashier was enthusiastic and patient and pleasant. Thank you ????
Great job always quick
Hairline cracks on back taillight and worst car wash ever don’t go to this place talked to the manager R . Thompson and had nothing but the run around with them , never will recommend to anyone
Purchased the gold package ($30.00) and my truck came out just as dirty. They rushed it through again it was better but not like it should be. So they said I drove over tar or something (gravel road) and tried to sell me on a detailing package. If you want it done right do it yourself. Obviously they can't
Today (2015-JUN-10) took 33 minutes from the time I exited my vehicle to the time I left. And this was for an exterior wash only (as I figured a long time ago that cleaning the inside properly was well beyond their capabilities)! My vehicle stayed unattended, at the entrance, for 15 minutes before they decided to process it, letting newcomers I front of me. I enquire to one employee, who, without stopping or giving me a response, simply told someone about it on the radio. I was never told what had happened. Nothing. Once they decided to grace me with some service by doing what I had paid them for, the line kept stopping, so I only got 2/3 of the "clear coat" I had paid for. Just before exiting, both outside mirrors were still filthy, as was the top of the hood by the bug deflector and dirt streaks still showing by both windshield washer nozzles on the hood ( and more problems at the back). Once I pointed this out to one of the two poor lost souls who had acted as if they had actually hand-wiped it (also what I had paid for), they simply looked annoyed and just wiped the parts I had to apparently point out to them!! I would have spoken to the Manager by then (assuming they have one), but I already had lost 30 minutes of my life that I will never get back. And if I had spoken to one, I suspect that he/she probably would have been as useless than the rest of them. Once I got home, I wanted to send them this comment (or rant) via email. SHOCKER: Their website does not have an email where they can be contacted! I could hazard a guess as to why that is... In closing, I would suggest to them that they could cut down on costs by simply putting a bucket at the entrance, for motorists to just throw money as they drive by as their vehicles wouldn't be any cleaner if they actually went in. Do I really have to give them 1 star?? a "0" would be more appropriate, with some jail time. Thank you for reading my rant.
Clean car ????????????????car
Pretty good job on washing and cleaning the van BUT front windshield not clean on the sides and bottom, a bunch of stuff that looked like seeds on the drivers seat!! We are from out of province and don't have time to report it and wait as there was another lady complaining. Guys, it's not that hard to clean windows! Also, sliding door sills only half wiped. You need some one to check the car before the customer gets it back. For $30.00 I expected more
not too crowded. they did a good job.
Really a bad first time experience as even after having two consecutive washes my car still had dust on the carpet inside and trunk also the tire rims will not fully cleaned. I should have read the reviews as this place has a weird system since more effort is on speed rather than cleaning . Perhaps the owners are pushing the workers to speed up the work , it’s more like a grocery store check out rather than car wash No emphasis on cleaning Workers are hard working though
Today I was very disappointed. My car was run through twice and it was still dirty. It is not terrible, it seems clean but when you open the doors the frame was not wiped the inside frame of the trunk was not wiped properly - you drive off and realize there is dirty water coming out from everywhere where it could have been wiped. I specifically asked for the two carseats in the back to be vacuumed but they were not, neither was the seat between the two carseats wiped. The dashboard, seats and inside of the doors had dirty handprints/fingerprints on them. I paid $28 for it.
Car was left with smudges on the window. Bugs were not removed as well. Interior was just a touch up job. Not impressed at all.
They are the best.. I go there 3 times a month and these guys really do a great job. I'm not really picky, but I feel they always do a good job. these employees work hard.. try doing there jobs doing a hundred plus cars in a day.
Had my headlights restored and the tech did a great job! Huge improvement. Great service
I paid for a 29.00 for Gold cleaning that was more bronze than anything else. Windows were still dirty, carpets as well. Dust lingered. Terrible job!! Next time I will perform the cleaning myself and with much better results. I will not return, at least not at this location.
I got a silver car wash the outside was done properly the inside looks like they didn't even bother trying to clean it. I don't know why I bothered to even go there.. I can do a better job myself
Great customer service
After even buying the Gold wash my car wasn't washed properly..they barely cleaned inside and it was a very careless work.. I wouldn't recommend anyone there.. .
I wish so many things would change here. But all I can say is run it threw again. Please
Horrible ... Horrible Service!!! First time I took my car there. My windows were streaked on the inside, they didn’t wipe down the inside properly. I get home to find the tinted part of my window missing. The doors were still wet on the inside they didn’t wipe any of the doors down so of course they froze. When I went back I explained the poor cleaning job to the Manager (James) he had no response. Then I show him the picture of my car with the piece missing. He goes back into the shop to find it and comes back with the piece... ARE YOU KIDDING ME.. They couldn’t tell me at the time that they damaged my car???? He proceeds to tell me it’s the manufacturing of the part. When I ask him why they didn’t show me that they did that at the time why did I have to see it for myself and come back for it he just kept saying it was the manufacturing process of the part. No apology .no offer to re clean my car NOTHING!!! I wouldn’t go back there if they paid
Dented and scratched my rims and wouldn't own up to it.. Didn't even wipe down the main touch screen on my center console, dashboard wasn't wiped, major streaks left on the windshield and huge spots missed.. Absolutely terrible job and will never return and never recommend this place
Fast and friendly,
dust left in windows edges on dash, dust at vents un touched. Can only imagine what else im gonna notice fast isnt good sometimes
Don't waste your time or money on this place, awful carwash. I'm not sure how this place is still in business
Service, creature comfort while your ride gets pampered, courteou... The place just rocks and we couldn't recommend more!
Great! Go every other month
Paid 30$ for a gold clean just awful its like they did a general cleaning with a dry cloth inside door panels untouched cup holders untouched this isn't tbe first time
Not the best service as the people working rushed through and did a really poor job. I went through twice and windows were still poorly wiped and their was dog hair all over the back. Will be going back tomorrow to get it redone a third time. I bought a Gold wash.
Often busy but worth the wait for a super clean car.
Went for the first time. My car was filthy in and out. I purchased the silver wash. They did a good but not great job. They missed some spots but they were quick and friendly. I had to finish off a few obvious spots they missed on the inside. I would go again.
Car certainly cleaner than before, but still very visible dirt spots inside.
Awesome service!
Inside was ok, outside was visibly dirty which I mentioned and he asked if I wanted him to wipe it, so he ran the rag across a small spot but did not follow me around my vehicle to wipe the rest. For 30$ my car should be spotless. Now I remember why I wash my car myself
Well done
Horrible job, had to go through twice and it was still filthy
They need to spend more time cleaning the interior of the vehicle, if done right we wouldn't have to bring the vehicle back the next day which would save money in the long run.
You are better off washing your car yourself. Paying the Chamois to do it just isn't worth it for the poor quality work they do.
Great service
This place is getting ridiculous, bunch of lazy people working there. Purchased ANOTHER gold wash which includes INTERIOR and exterior cleaning. Seems like new management, new hires, new training is needed. Not only did they NOT at all wipe down my INTERIOR but had left a deep scratch on my rear bumper on my brand new vehicle with only 400 kms on it. The last time I brought my vehicle for cleaning i had the same issue with them not cleaning my interior and had witnessed one of the workers flipping off a vehicle pulling into the 3rd bay for cleaning. Maybe he didn't feel like cleaning another vehicle? Well buddy, time for you to get a new job! I had reported that incident to a manager and nothing came of it. Shows how unprofessional this place really is.
Disappointed.
paid for a gold wash which is around 30 dollars expecting my car to be well cleaned and my car was still all dirty inside just as i had brought it there, service was horrible and on top of that they broke my antenna and claimed that it was the washer that broke it when i had put it down. Would never recommend this to my worst enemy.
The “fast lane” isn’t fast. It’s supposed to be an exterior lane only but it still does full service. This is very misleading and still takes 30 minutes to get through.
If you care about your vehicle, dont go here I choose gold wash, car came out with dirty door jams, trunk was not vacuumed properly and rear mirror of my vehicle was sprayed with solution but no one bothered to wipe it off because they were super busy & there was big line up. When i complained, the team leader and supervisor told me to bring it back tomorrow as i got a gold wash, i can wash one more time in 24 hours but i dont live in that area and why would i need to go back, if you do your work perfectly in first place.
Very professional, I got my 2010 Rav4 detailed I was amazed when I saw my car after detailing, I'm completely satisfy .
They do worst job don`t waste your money
For the price that you pay it's very amateurish. I had my truck done at a school car wash and their wash was comparable. Very disappointed. I don't blame the people working there because they are polite and work hard but I think that either they are not trained properly or they are told to push the vehicles through as fast as possible. The owner is racking in the money with very mediocre work.
They need to provide a safer way to get from the far side of the wash to the main lobby. When I took my 3 kids last week, 2 of them almost got squished by the big door closing beside us. We did exactly what the sign said the make our way to the lobby, and because no one looked to make sure the area was clear they started to close the big door and I had to push my son outside so he didn’t get flattened. They also need safety features on the big doors so it will automatically stop if some one is in the way.
Came in today for a car wash. They changed their policy about us being allowed to stay in our car during an exterior only wash. The general manger, Ryan Thompson's suggestion was that I go somewhere else after asking about the rule change. I had 3 dogs with me I wasn't sure I could handle if I took them out in there. I had 2 customers tell me on my way out that he was quite rude about the whole thing. Maybe the staff were just having a bad day but they definitely lost my business. The cleaning was decent half the time but no point giving money to a place that doesn't want it.
Great service for the price
Wasnt impressed as my car came out with a bunch of scratches that weren't there before. Spoke with the manager and he said it couldn't have been from their equipment....not happy!
I GIVE UP!!! I bring my vehicles here at least twice a month but no more. Today a stranger at this place, got her car cleaned and came up to me and complained that she had to spend extra time cleaning her vehicle. When my vehicle was completed, I was not happy. The exterior was not impressive and interior was a joke of a job. For the amount you pay to clean your car and the quality of the job are world's apart. If you look at my car,i swear I payed 6 bucks for left over dirt and when I look at my receipt, I get peed off. When my car is clean, I drive with a smile, but when I pay you to clean my car and it looks like crap, I'm not happy. I'm really patient person and this is not my first experience. Enough of me and my dissatisfaction!!! Here's my advice, take your car to a regular car wash at the gas station (if you don't have time) And clean the interior yourself. Save yourself the money and the fact that The Chamois ain't gonna do a Good job. Disclaimer: I mite bring my vehicle here for a complete emergency clean. But I will prevent this from happening at all costs. Thank you
Finally, a clean car. Good job. Really fast service and good job with the updell ????
Many missed spots on the inside. Didnt wipe the dash or the doors
Went there for a seat clean which was done very well, additionally was given a car wash with the package. My vehicle came out of the wash with a couple large scratch marks on the side. This was on brand new paint of the vehicle. Brought it to the attention of a worker and they refused to entertain the idea that it may have come from the cleaning machines. Also had a family member receive scratches on their new car after a wash. Very disappointed with how they handled the situation, will never go back.
just dropped 130 bucks for an interior and carpet cleaning, still dirty when I picked it up, since they were closing in 30 min I just bought a can of carpet cleaning and spent 10 bucks at the car wash and did it properly. Total waste of money, Ming on st james does x10 a better job for less money, never again! even spent the extra money for the Gold wash, door jams were full of mud. called the mgr and they stated to bring it back in a couple days, told him I cant wait around all afternoon so I did it myself.
I paid for a gold wash which includes vacuuming and wiping down the inside of the car. It looked like they didn’t even touch the floor with a vacuum, it’s still had gravel everywhere dog hair everywhere and crumbs that had not even been attempted to vacuum up. They didn’t wipe downThe front of the dash or the dash itself and there was some thing on the armrest that hadn’t been wiped off either. Very, very disappointed after spending over $30 to have my car cleaned. I will not ever use the semi car wash again.
didn't clean the dash or middle counsel doors front and back and I had the gold program truly disappointed
Wouldn’t go anywhere else
There was no line or any cars inside when I pulled in. Selected the "gold cleaning" . Received the car back and the inside door panels and not been touched and the floor wasn't completely vacuumed. Got back in line ( still no cars besides mine) and asked for the manager, waited for a bit then he came out. He was shocked at how bad it was and said he would check the camera's to find out who was on duty. I asked if I could get a free wash out of it or send the car back through again( still no cars in line) he said no, wiped one on the door panels and that was it. Clearly there were no other cars on line for a reason.
Had to go back to have the greasy wipe mark on the passenger side cleaned off.
Great wash. Good value for your money. Excellent staff!!
Very affordable, very friendly
This location is horrible and unfortunately it’s the closest to my house. So hopefully this review will help them become better. I had my truck washed with them and after the wash I went through it and they missed over 10 areas on the car that should have been cleaned better. It was a waste of Time and money. When I got home I could not find my floor Mat either. So I called and spoke to Justin. He told me to come in and I’ll get a complimentary wash. I was out of town for over a week so I brought my truck in when I got back and when I was at the cashier Justin got called up to approve my complimentary wash but he said he couldn’t find my name on the board. So he was going to give me the wash as a complimentary one. Also made me feel like I was lying to him which was quite embarrassing.
Very nice
It's a great place to go if you need your vehicle cleaned and you're in a pinch or just too lazy to do it yourself. It's good to see that Chamois is now rinsing down cars before they are ran through the brush cycle but who knows how often they're cleaning the brushes (after 'x' number of vehicles, end of day, etc.). You're not going to be saving any money but it sure will save you a lot of time.
Poor job today.
Paid for a gold wash, interior of my car looked like it was cleaned by a 5 year old. I am not sure how staff could have possibly thought this was an acceptable job. It was barely vacuumed and spills and the door panels had not been wiped off. I emailed the manager to see if the interior was included in the 24 hour rewash (it was). After making an additional trip out and waiting for the job to be done, it was still inadequate. Some spills had been missed and after 2 passes and there was still dirt on the interior (i gave it quick wipe with a wet cloth at home and it cleaned it). I was not expecting a perfect job as it was not a full detail, but I expect spills and the inside to be wiped at the minimum. Was planning to take it in for a full detail, but I will look for a place that takes pride in their work. Photo taken immediately after their first attempt. The second didn't look much different other than there was less dirt on the ground. The outside was fine.
Nice job
Fast and easy. Less than 5 minutes wait
They did a sloppy job
Good job, nice people
Sent $168 for details... Disappointed!
Amature job. My car is cleaner than it was, but they don't get everywhere inside. Any idiot with a vacuum can do better.
Get what u pay for, not a deep clean but more than ill do going through a car wash. Price is fair
I got the gold wash, they did a good job even got under the sliding dividers in trunk when I asked. There was some door jams that hadn't been wiped well, otherwise good experience.
Best car wash
Always something missed. Windows can be streaky.
Bad service
I’ve gone to the location multiple times, and my last 2 visits have been disappointing. I always buy the gold wash, which includes cleaning of the car’s interior. After the wash, it was quite apparent that passenger seats were not vacuumed. This was the same issue during my previous visit as well. The employees are helpful in correcting the problem, however, customers should expect that the service being paid for is actually completed. The manager is never available when asked for, and previous communication have not resulted in anything positive.
Always a good experience at the chamois
The best Chamois in Wpg. They go above and beyond.
Sure the lines can be long, but there"s a reason. They do a good job inside and out, and the lines actually move quickly.
Quite busy today just before noon. However, a fine wash done, no wet areas upon entry.
It’s okay for an exterior bronze wash at $10.99. But I suspect the “upgrades” don’t actually get done. For example the undercarriage bath seems non existent. I checked under my car and it was just as dirty as before and bone dry. Employee said “well it’s more like a light mist” but wouldn’t say how it’s applied-conveyor or by hand? Ram it through a second time and no difference even after complaining. Don’t bother with the sketchy upgrades for exterior washes. Also don’t expect the bugs from a highway drive to come off your car. They won’t.
I've only come here because of gift certificates. But I could probably do better on my own
I go to The Chamois 2-3 times per week. Never had a problem! Great quality wash & service.
Excellent sevice great wash
Rushed terrible job. Windshield and dash were dirtier after they were done. Water spots like crazy. Guy was throwing floor mats to get washed. I know there floor mats. But have some respect of peoples property would be nice.
Went in got the managers special 29.99 and bought the extra 20 minutes. Car turned out fair at best. They are so consistently missing the mark will just set expectations lower.
Not with your money or time
Love it
Great service. Fast and nice. It was my first time and was impressed. Will be back there next time am to clean my car.
Fast service and reasonably complete job. Some visits are better results than others; however they do attend to missed areas when brought to manager's attention.
Love going there for a car wash
Satisfaction guaranteed. Gotta luv it.
Great place, super nice people. Always do a top notch job!
Waste of money and time
Efficient and effective. Always a good clean, reasonably priced.
Very busy today, but still a pretty good job of cleaning car.
Good prices but not great attention to detail from staff
Always treated well and they do a good job
Great service. Clean car
The staff are friendly and respond quickly to any requests for help. I would appreciate a little more care take taken in the cleaning and wipe up. I would like to see you stay on in the community.
It was very quick service.... but my car was still dirty and there was still garbage left inside.
Not overly thorough.
I would normally give chamois a four or five star rating, but I was extremely disappointed when I was not able to take advantage of purchasing a car wash with their bonus wash in late October without first getting a physical car wash (I wanted to get a car wash at a later time.) Poor marketing in my opinion.
Thanks to one of the detailers who we showed him exactly what needs to be done on our car. Riley and Payton really did a very good job cleaning our car. We were impressed with their work, knowing how dirty our car was especially with lots of pet hairs on the carpets. Definitely going back there!
The car looks great. The guy driving it out to me wore his mask below his chin. Why bother?
Hmmmm did I really just pay $30 to have my car "cleaned here?". Not a very good job at all.
Worst job ever. Didn't vacuum anything but a little on the floors
I live 2 hours North of Winnipeg. Our roads to and in our community are all gravel and mud. So our vehicles are quite muddy and dirty when we come to the car wash. I’m ok with paying extra for extra dirty. But on Saturday November 3/18 the young kids that checked out my truck told me it was gonna cost me $75.00, I asked the young girl “For real? And she said “yes.” She suggested that I go to a different car wash first and then come back. We have been using this specific car wash since it opened and the service and quality of cleaning was way better when it first opened. It’s not worth paying $75.00 for a regular wash that doesn’t even get done properly. That day I took the girls advice of going to a different car wash and won’t be going there again. So people, wash your vehicle somewhere else first before you go to this chamois...Omg. Oh and I gave one star cuz no star wasn’t an option.
Terrible, had my truck washed inside and out. Ended up getting a burn behind my knees. Big ichty burning rash
Don't want to hand wash your car, but lobe the way it looks when it's properly washed? This is the place for you! The staff are always courteous a d my car is always nice and clean
Great service today. All COVID-19 measures are undertaken.
Nice car wash!
Crooks. Take ur money and dont even vacuum properly
Absolutely BRUTAL quality of work done by this Chamois. They charge MORE MONEY now for a Gold Car Wash and do such a lousy job. Ask them to vacuum out my trunk. Never touched my trunk. Interior cleaning SUCKS. Miss cup holders- dashboard edges/vents- corners of console- inside of doors. Overall a really really poor job. Chamois used to be good several years ago. Nowadays the quality of their work is subpar. Never again.
My car smelled new
I place this Regent Chamois location as THE BEST carwash in Winnipeg! Unfortunately, somewhere between a hospital visit and inside the Regent Chamois location this week, I had a flat tire! Ryan Thompson was so wonderful!! He changed my tire, checked and tightened the installed spare; washed off the damaged tire; put it on paper mats in my trunk and sent me on my way as an extremely thankful and appreciative customer! Going forward I will share my story about Ryan and his staff's SUPERIOR SERVICE and I thank God for my good fortune! Bless you Ryan, you were my hero this week!
Absolutely deplorable service and quality of work. Detailing package, but they didn’t even wipe any the interior. I spent 25 min wiping down the interior myself. All the manager words to me was …”sorry about that”
I go to this chamois once or twice a year and never had issues before. Yesterday I got my car cleaned, I paid for gold and it came out dirty, especially the interior. I went back today to get it redone and the interior did not change. I asked them to redo the inside and my husband and I stayed close, this guy did a great job. It wasted a lot of my time. Had they done their job well the first time, it would have saved not only my time but theirs.
Good service
Terrible this was the third time I've taken my vehicle to Chamois and all three times they did a terrible job. Guaranteed there will not be a fourth time.
Tried the silver exterior only wash. For the cost, wait time, and missed spots on my truck it was not worth it. Will save a few bucks and a lot of time by going through my local gas station drive thru car wash!
Worst service ever!
Went there with a dirty drivers side interior left with a dirty drivers side interior. Used a silver a gift card and felt lik it was a waste.
Great service. Always a good job in done.
Fast and decent price for a bronze wash.
Will never go back there period!! They never do a good job after charging so much money they spend like 5 minutes on the halfway job they do and is always rude when you tell them about it. Everytime i go there they never clean my car properly and never do the trunk even though i always tell them in advance. What a rip off you may as well go to the coin wash and spend $5.00 and get a better wash.