Reviews of NAPA AUTOPRO - Todd's Southend Car Care (Car Wash)

Ronon

Dedicated professionals doing exemplary work.

Joseph Bellefontaine

Great place....Very Professional...I use this place all the time. Highly Recommend. In fact calling them this morning to see if they can squeeze me in, Have a November 20th tire change appointment but need it sooner due to a tire started leaking on my car. Hopefully I can get in car today..cheers Steve Bellefontaine

kirsten yardy

Great service great prices

Dim Passage

I've only had them take a long time once (on a busy day), and my car has been here many times. This place has put on my winter tires, performed routine maintenance on my vehicle, and diagnosed issues when the check engine light came on. The service is great; I would definitely recommend this place for any kind of car service.

Justin

Requested a safety inspection, and got one two days later as they were booked, was okay by me as I anticipated that. Car was finished within 2 hours, and was worth every penny. Professional and helpful.

Mandy Young

I feel like this is a 'you get what you pay for' kind of place. It is a bit pricey, but very high quality service and parts. I don't know much about cars and have been ripped off at other garages because they could tell, yet I have never felt that way here. They are knowledgeable and always helpful. Great skills and service, quality car care! There is a reason Lubrico will only deal with them, they are honest with service and pricing.

Ryan Johnson

Been a customer for 5 years, very honest and pleasant to deal with. Wouldn't go anywhere else.

Scott Bosse

So disappointed as this place is so popular and I've enjoyed their service for a couple of years now! They actually just won best of gold in the coast. They didn't earn gold today in my opinion! I dropped my car off at 7:20 a.m., book the appointment 3 weeks prior, told them be dropping it off and picking up after work. I show up and my car is not even close to being completed or started for that matter! Clearly they've overbooked and didn't set the proper expectation to the customer so that I could prepare not to have a car after a long day's work at the Children's Hospital! I was clearly frustrated but employee Chris Cobb didn't have to shout at me demanding me to come into the service area so he could prove to me how backed up they were and when I refused he threw my key at me and escorted me out! I wasted cab money this morning getting back to work, and came home with no Tire or oil change.

Taylor Riley- formally Rostie

I was recommended Todds after having some troubles with my car and was in need of a good mechanic. I could not be happier !!! This is a trustworthy mechanic shop that provides quality service. I have been bringing my car in to Todds for the last 8 months now, and am beyond satisfied every time I leave. They are fairly priced , great warranty and have excellent customer service, not to mention the location is super convenient to the South end of Halifax. I have already recommended Todd's to a few friends- I don't think you can find a better auto shop in the HRM

G G

Honest and fair, this place is the only place in halifax i would trust with mine, or my families vehicles.

Luke Richardson

Excellent service, well priced, don't oversell, great communication and fast to get in. No complaints.

G Mac

Have been going here for many years and love the staff. They are honest, knowledgeable and very helpful!

Barry Moores

Most upfront and honest garage I've ever been too. My car will never go anywhere except Todd's.

Bader Alluhaidah

This is the best car shop I've dealt with. They make sure that you understand the problem, and they give you all solutions besides their advice. Moreover, their warranty is exceptional.

Charles Mitchell

The one and only Todd's they are awesome

Victor Tykva

Good service

Jeannette Rogers

Friendly staff. Work done quickly & professionally.

Dan Rheault

I am posting this review to replace an earlier review. After talking to a different advisor (Derek), I found their advice to be good, and I'm going ahead with a major repair at Todd's.

Sophie Hebert

These guys are amazing. They are so honest and always explain things to me in a way that I understand. They always have the customer's best interest in mind, and I bring my car there knowing that they won't try to take advantage of me and make me pay for things my car doesn't need. Great shop, I tell everyone about it and I won't bring my car anywhere else!

Adam Travis

Really convenient for any downtown drivers, and high quality service. They’ve gone above and beyond as well, even getting a code for my stereo after replacing a dead battery. I’m glad I don’t have to see them often, but when anything comes up, I know where to go. EDIT: Again, after a few other visits for routine maintenance, I continue to be really pleased. They are excellent communicators and are great about explaining what exactly needs to be done and why.

火山小视频

Great People, Great Service. Very professional, friendly and honest.

Billy Garrison

I've had to take my car here a few times and they've been great to deal with. The repairs have been fast and the prices reasonable. They've never tried to sell/push a repair or replacement on me that wasn't needed. I'd definitely recommend this garage, and the location is very convenient for people working downtown.

Sam Alexander

Friendly service right from the first phone call I made. Took my car in, received a phone call later telling me everything it needed in a professional, honest manner. Unfortunately, my car needed too much work to be worth fixing (which the gentleman let me know, and I kind of knew already) and I will be having to scrap it. Over all - honest, fair priced, and friendly.

Andrew Clarke

Excellent service at a good price. Will return.

JustAnotherGuy FromTheNorth

Decent prices. I've been getting work done there for almost a decade. Very professional

Yuxuan Pan (Chris)

Bad service, slow services, wait a half month for car repairing, and they repairing the car without my authorize, charge extra on wind shield fluid which i dont need to add.

Alexandra Connor

I cannot day enough great things about Todd’s. Every time I’m in with my car they’re friendly, do what they can to get it ready when I need it, and there’s no surprises. I have had some not so nice experiences with other mechanics who try to get an extra buck - but never at Todd’s. I can trust the information they’re giving me and the quality of their work.

okjo kim

It was very kind and fest ,reasonable price for service also. I visited first time ,many of my friends recommended here. thanks

Duane Yeomans

Very trustworthy and knowledgeable mechanics.

Pauline Cameron

Very quick and friendly. Busy spot though so make an appointment ahead of time.

Holly Armstrong

I've had great service at Todd's. They make things easy to understand and offer advice. Always very friendly when I call to book. I've moved out of the South End however still bring my car here!

Jason Hamilton

Good work, nice staff. I am a little ticked off they charged me $79 a piece for $10 calliper pins though (parts, not labour). I'm hesitant to deal with them without clear parts and labour costs up front. My family owns a garage in NB... Guess I know the value of work/parts more than their average customer.

Josh Barry

Super convenient and everyone’s really nice. Unfortunately it’s crazy busy and you have to book really far in advance. Also they don’t let you purchase parts and where else so I can only use them about half as much as I would like to. Makes it a bit pricey but still usually worth it for south end convenience.

AnnapolisAvon

We were visiting Halifax last summer from Ontario when we had some car problems. Todd's was recommended to us and they were great! Friendly, honest, and very helpful. I highly echo the recommendation!

Ramtin Haghighi

I went there several times for a simple tire alignment but it seems their system is not calibrated, I lost 4 tires for their fault during that period (each time I lost 2 front tires). Management didn't accept that the can't fix the problem. Each time I paid the alignment cost. Then someone suggested me to take my car to the Canadian tire. My car was aligned at the first time and I didn't have any problem. So I'm not recommending NAPA

Nigel MacKinnon

Had a nail in a tire, just before I had to leave on a 4 hour drive for Xmas. They took me in and patched the tire on no notice so I could make the trip. Really appreciated the service, thanks again guys!

R k

No empathy and care for clients. Paid them to fix an issue they said it's fixed . Went there and paid the invoice. Issue still not fixed.. and then they were like it must be something else.. and they don't care . They were like this is what happens when you buy a retired car. (Exact words) anyway . I would not recommend that to any one .rest is your call.

Tony Lavin

M: Can you check my vehicle out for long road trip and replace front brakes A: sure M: here to pick up my car, what did you do? A: checked it out from top to bottom..all good other than breaks and one belt. M: like what did you check? A: we checked everything but nothing like a scanner or or anything. M: hmm....so you can’t tell me what you checked....can you show me the invoice showing work you did? A: I cannot show you the invoice until you pay the invoice. M: ??????? Ummm ok - A: gives invoice for $700 showing details of front brake work rotors and pads, Changed alternator belt and a charge of $46 for ‘check for trip’ with no other information for what was checked. Was not a friendly place at all and I was not happy with the service. There are much better places to take your car that provide much better service and are not as expensive.

Steve Wood

Wanted MVI called they gave me a date and I knew I needed back brakes .They took car in called me told me needed back brakes told me price pick car up after for price they quoted.

Dansy Jin

waste my money

Julie Macdonald

Went to this place several times over the years and always had a good experience. Minus my last one. Had my tires changed here and came back a week later to get a retorque and was told they do not have time and to come back in 6 hours . Had a car for 15 years and many tires changed at my different shops and never had this issue. Everyone always says come by anytime for a retorque. Went to Canadian tire afterwards and they were able to do it immediately no problem. Won’t return .

Miss. R

Great client care! Super patient and kind. Dog friendly!

Struan Robertson

Todd's is by far the best car garage I have ever dealt with. At no point in my dealings with them over the last 3 years have I ever felt they did not have my best interest at heart. They operate their shop with integrity and honesty--a truly refreshing experience.

patrick yao

good work, but the price is little bit high compare to some other shop. So better shop around before paying high prices.

Lauren Webber

Great prices. Friendly service. Always a happy customer!

Sreejata Chatterjee

Super honest, quick and trustworthy. I have gone to many garages, and this is definitely who I rely on.

Dan Campbell

Went in for my mvi. Had some minor repairs done the same day. Staff were very polite and upfront. I feel that it was done at a very fair price. Probably the best experience I've had at a garage. Very happy with the quote I was given for repair that was recommended but not needed for the mvi. I would highly recommend this place!

Benjamin Hubley

They're really busy all the time but they work with you very well and are super accommodating

Jeng Yun Lee

Got a comprehensive chassis work done here. Pricier and busier than other shops but they do get the job done properly. Highly recommended.

Richard Deeble

Top notch service , very professional and definitely excel in customer satisfaction ... very impressed will be back .

shannon macdougall

I've been bringing vehicles here for 20 years - Subaru, Honda, VW, Toyota. Efficient, professional, polite and honest. I don't drive new vehicles (I'm female, raised by a mechanic) so I mega appreciate not being looked at like I have 6 heads when talking about cars and being able to have honest chats about what stage a car or system is at, what the best plan is based on age and condition. I've had 100% good experiences here. They're busy but they run a tight ship WRT schedule so you won't be left hanging when you have an appt. Don't expect to rock up and get squeezed in unexpectedly for same-day service because they rarely leave gaps in the schedule and won't bump folks with appts! Great team, super respectful and polite. Fair prices. Quality work. Always my first call for service.

Andrew Gaudet

I will not be returning I was told I needed parts replaced that did not need to be replaced. Won't be recommending to anyone

Hailey Coleman

For the past 6 years I have taken my car to Todd’s and every time has been a great experience! I am from out of town and don’t know much about cars but they are the most honest, affordable and trustworthy people! I would highly recommend Todd’s to all my friends and family and will not be taking my vechicle anywhere else!

Suman Rani

Very good service in very little time ????????????????????????????????????????????????

Jolien Barresi

The service rep double checked to make sure the parts needed for car repair would be delivered as expected to the station as I needed the car for an out of town trip the next day. I felt I received excellent service from a caring service manager.

Phyllis Morrison

I have been going to Todds for probably 30 years. Always find the staff friendly, helpful and honest. Even when I moved away from the south end I continue to go there.