Reviews of Car Wash USA Express (Car Wash)

Tina Brown

Talked me into the Ultimate car wash for $13 claimed they'd scrub it down...well they missed the whole top of the car! Free vacuums but only one spot actually has enough suction to clean the carpets. I complained and they promptly washed again, but stated the roof isn't included in the scrub. Since they were kind and fixed the issue I gave a 4. Fix the vaccume area for a 5.

DJ Mendoza

Staff is nice but car washing there is not worth it.

Jerry Burnett

Like normal. All vacuum's not working. Up date: 11:18 July 31st 2020 once again vacuums not working.. I think it's time to find another service provider.

Erica Llanes

Typically closed. Pink wash has turned my car pink.

Meredith James

Constantly closed even on sunny days like today. Something is always broke or they have run out. Cant get ahold of anyone. As much as they are closed dont get the unlimited pass, not worth it!!!

Barton “Maddtrucker” VanBuskirk

Attendance are always good. But the aquipment or wash itself really poor job . I only go there when I'm in a hurry - the vacuums only half the stalls even work place is poorly maintained. This has been posted before doesn't seem to help

Chris Leonardo

Thank you Trent for the awesome service and informing me on deals! Will be back!

Pamela Metz

Good car wash, fast service. Bug juice still on windshield though

Jonathan Linn

Nice car wash that offers a disposable towel for after the wash. The vacuums are nice and the overall area is clean. Entrance is a little awkward right now. You have to enter from the West most drive to get in the wash line. The East entrance only take you to the vacuums, with it being coned off to get to the wash line. Good wash at a reasonable price.

Richey Williams

The people are nice, the carwash itself doesn't seem to get as soapy as the one on Phoenix Ave and the one in Van Buren

Turtle Holmes

Fast good friendly and my car looked washed.

Matthew Bray

Do NOT sign up for their subscription service for washes. I cancelled mine two months ago and they keep billing my credit card. Total scammers. Update: Thank you for finally cancelling the account and refunding the charges. The cancellation process is very bad and the customer service does not respond to emails.

Anthony “TBone” Williams

I want a refund for $ 70 for an error on your behalf for charging me twice for service on two separate occasions. Last month you charged twice $35...this month you charged $35. It's screenshots and reports. Location on Rogers, Fort Smith,Arkansas

High Palmtree

Says it has free vacuums but you literally cannot turn them on

Cassie Massey

Great wash.

April Fitzgerald

Needs improvement cause it leaves soap on our suv not happy leaves thumbs down ⬇️

The Grinch

Got car washed and non of the vacuums were on, had to wait 5 minutes to be let out of the parking lot because they forgot the exit chain up. Don’t try and add anything to your wash you have to walk back around and ask for it, I really don’t think there are packages because I watched 3 vehicles the other day go in, and each cycle looked the same.

Diana Martinez

Paid $17 for my car to still be dirty afterwards

Mr. ARK479

It was okay last time I went everything worked even the vacuums

cedric johnson

I've been there twice, I was given a gift card and both times my car didn't get clean....so I will not be going back

Dillon Bray

Paid $20 for a pamphlet, and rag. After letting the machine wash my car, I pulled in to vacuum my car. I noticed a sheen of dirt covering the vehicle. I had to drive to the self service Kwiki Car Wash to knock off the dirt left from the automated wash. Worst car wash I've ever experienced. I think my car was actually more dirty after visiting. Avoid this car wash.

Kenzi

Half of the vacuums are broken

Alan Bishop

Super service.... Weak vacs

Aaron McCann

Smeared oil all over my car, left scratches that weren't there before, dude in charge made one of the employees try to wipe the oil off but he didn't try at all, never offered an apology, just gave me a corporate number to call, also kept trying to say I was lying and that his car wash could never do that. Car wasn't even dirty before I drove thru, just had a light pollen dusting.

Samantha Meadows

Awesome car wash

Stuart Rapier

It got my car clean that's all that matters

Queen Reba Ross

Good

Wendy Peer

It's good that it's free but few hoses were working

Alonso Arenas

(Translated) Best car wash in fort smith Arkansas (Original) El mejor lavadero para carros en fort smith Arkansas

Carlos Ortiz

Good place for a car wash it needs water on the side for drying rags need it

Ginger Menace

I do not believe it is worth $21 for the top slot, I could not tell a difference between the $13 slot and up.

Corren Brown

It was ok need to add. Pet wash

Jennifer Lovell

The Car was did a good job. The vaccum didn't have a lot of suction power, that was a bit disappointing.

Joyce Sears

Have membership, closed alot, car doesn't get very clean

Matt Blaylock

Love it

aldaperebirth

Don't go here, the vacuums don't work the car wash itself is wack Still had dirt after the polymer run and the guys seem to be under the influence of something.

Ashley Hornburger

It didn't clean my car all the way later seen that I still had dirt on my car. Will not use again. Spend 18 bucks on a car wash that didn't clean my car good.

Orlita Thompson

I would not use this car wash again my wheels were still dirty my tires were dirty my back tailgate and window was still dirty and I had soap left on the front hood and window of my car it was not was rinsed off. I used the super Wash that was $10 and I actually should get a refund I have called and complained and I'm waiting for someone to call back terrible car wash .

Darryl Schultz

Great vacuums and they offer a great monthly deal with unlimited washes at all locatíons.

Ashley Goff

Didn't clean my car as well as $30.00 should have

Nathaniel Campbell

It was great, my car got really clean the suction sucked tho

Bradley Snider

Clean car every time!

Jessica Vasquez

Car not super clean but decent. Vacuums barely worked. I tried 3 bays

cody

Awesome Car Wash!!!

Stephen Thomas

Good car wash but vacuum does not have enough suction to pick up anything

andrea Hodge

Not as quality of a washing as you'd expect for the price.

Glenda Pickler

Great place to go. Bought the all you can wash package.

James Richmond

Vacuums are literally ALWAYS on! Lol!

Stacy Jones

20 bucks and car wasn't clean vacuum didn't have enough suction to vacuum the floors actually tried 2 different 1s. Felt like I was cheated out of hard earned money

Wilburn Goss,Jr.

a great place to get a car wash, good shine and vacuum.

Mr Big

Used this car wash before & wasn’t disappointed. Today, chose the ultimate. Doesn’t seem any better than the basic & left with soap still dripping off my car. Probably just get the basic from now on

Marvin Winn

Never had to wash my car after going thru a car wash before! If several vacuums going at same time... No suction.

Justin Hyatt

I pay monthly for the unlimited package but they have been closed for over a week now because of the weather which has only been bad for the last 3 days. Then they were closed for another week last month for remodel. I'm terminating my monthly contract. The Roger's avenue location is the worst one as far as quality, my truck has to go through twice to get clean and it is never very dirty to begin with.

Debbie Vanbuskirk

Good place to get your car washed when you can find them open!

Brooke Watson

Vacuums did not have good suction. My car was still extremely wet and dirty after paying $13.00 bucks for a car wash. I would not recommend this car wash.

D D

This is where we take all of our work vehicles. This place is great.

Sharon Sutton

Paid for their $22 wash —the top one—- was told it would get writing from the dealer off my car it didn’t. Also still had some paw prints from cats and plant pollen left on car after wash. The car was supposed to be dried but their were dried water drops on one side of the car

Tip Ramey

Had a problem with the pass ,I canceled it and they still debited my account for 2 months.......however they did refund me

Charles Kelly

Pleasant , a job well done. Thanks

David Edwards

I used to love this place now it's like there's no upkeep no one cares the vacuum hoses don't have no suction used to pull up kid will spray stuff on my car before entering now the get you aligned and walk away

Jacob Connelly

There was no soap hardly at all and it left dirt everywhere the brushes was hardly spinning and definitely not worth 13 dollars, not even worth the time stopping, I believe driving in the rain would have done more. I never leave reviews but this was just that bad

markswilson8

Why is the wash closed on a sunny day in the middle of the week? I have a fleet account and can not get my trucks washed after all of this nasty weather.

Roxann Harold

I haven’t been real impressed since this car wash was Star but in our area we don’t have a big selection so with that I just have to accept it and go on. However today I’m really not happy. I pay for the monthly wash for 3 vehicles, and between the 3 of us in the house we probably drive through once a day. In early June I got a new debit card from the bank because mine had expired and made it a point to go give them the new card so no one in the family had any issues cleaning their cars. The lady that “helped” me took all my information, updated all the cars got home address went through the whole 15 minute process again and for some reason didn’t update MY NEW CARD! I get the call that the husbands wash was declined because of non payment, so I ask to speak the someone there and was told they were too busy to talk on the phone so call back after 5:00, apparently after 5:00 they were still to busy because I couldn’t ever get anyone on the phone. My bank told me the business tried to use the expired card for payment so after making the trip there, taking the time to cover things on my end their end can’t get a simple transaction done right. I will attempt this one more time, however I don’t have high expectations at this point.

Fran Hall

The employees were very helpful in changing my account. Very knowledgeable .

Summer Miranda

The employees are very nice and always helpful. I have been using them for over a year and they have done a lot of work to the car wash part. If the customer would take better care of the equipment and pick up their trash this place would be so much better.

Brian Smith

Average

James Johnson

I love going through here. Professional. Clean. Quick. A little pricey though.

McKynna Fuentes

Great service

Robert Patton

Quick easy super wash 13 bucks