Here you will be able to see the feddbacks of people like you who purchase the services and products of Avanti AutoSpa (Car Wash) in the territory of Dorval (Canada).
At the present the firm gets a rating of 3.2 out of 5 and the score is based on 127 reviews.
You may have noticed that the average score it has is discreet, neither too high nor too low, and it is based on a large number of opinions, so we can think that the rating is quite faithful. If people have bothered to evaluate when they've done well with the service, it works.
As you know, we don't usually bother to put scores when these are positive and we usually do it only if we've had a problem or issue...
This Car Wash belongs to the category of Car wash.
Staff is friendly and fast. Quality is missing. I am very disappointed with basic wash, not sure what was included in it. I was asked if I want to wash my car inside out and I said yes. Outside the bottom had dirt all along. Inside was just nothing done. Dirty wet carpets, dusty dashboard. I asked if I should remove car seat, they said no. They never moved it. All crumbs were under the seat when I looked. Anyway, I will not be going back.
(Translated) Great (Original) Super
Prices have gone up substantially and not only that , the fact I still had to use under Armour wipes after I left on my dashboard didn't seem to impress me... The service is friendly and the people here are great. However , wasn't happy with their pricing and job done.
Never go there Car was not clean In and out side Worst service ????????
There's no reason not to come here. After a 29$ car wash, my SUV always comes out shining.
Great experience here, friendly staff and did a great job on my 15 Chevy Tahoe. Gave a generous tip cause they detailed so well.
Great group of guys
A good methodical carwash with fair prices.
Very unprofessional and bad service. They didn’t wash properly and after show they re wash and same thing repeated. Not satisfied They charged $44
Very lazzy people here really bad washed They washed my escalade i still see some dirt on it and i paid 38$ I ask them to shine my tyres and clean my rims next time wont go and my 5-6 friends also not going there anymore
Best place for auto cleaning
(Translated) For a good cleaning it is the place In a shopping center where you can have a starbuc coffee A Laurentian bank, paint center, UPS and more. ....... (Original) Pour un bon nettoyage c'est la place Dans un centre d'achat ou vous pouvez prendre un café starbuc Une banque Laurentienne,centre de peinture,UPS et plus. .......
Overpriced and they do a poor job cleaning windows.
15 men literally just made love to my car. Five stars.
Service is always A1 at Avanti!
They prioritize speed over quality. Cars are not completely dry before they let them go and cleaning quality not so great despite the army of people who work there.
not too Good and not too bad didnt clean properly and dust and water still inside money waste
Ah, that’s what my car is supposed to look like... Got the wax and armourall, looks like new... Feels great to have the car so clean again, will definitely go back!
Great service!
poor cleaning and service, they charge about 20$ for either inside or outside wash, but if you head over to steve's car wash on st-jean, for the same price u will get inside and outside wash with a wayyy better job
I used to love going to avanti to get my car cleaned. When I first started going there, they always did a great job and did it quick for a great price! Over the past year, I've noticed the slack big time. First off, their hours say they're open 7 days a week. It happened to me 2 times in a row where were closed when they should have been opened (mind you it was a bit of a rainy day, but honestly not pouring or anything), middle of the day, without a sign or anything saying they're closed. One time, I had gone maybe 1 hour before their closing time (the weather was nice, so it shouldn't have been a factor) and they were closed. Now with my last visit, I still saw dust on my dash board, my cup holders seemed to have been more dirty than when I arrived (accumulation of wet dust I believe), but I've always noticed that my cup holders were never always properly cleaned. But I have never seen it this bad ever after leaving this place (check picture). I also noticed from the last 2-3 washes, my back window always looked dirty from the inside. AND to top it off, when I went to go pay for my cleaning, the guy at the front desk decided to finish his text before serving me. If you want to text, that's fine. But if a customer comes to you to PAY then stop texting for 30 seconds so they can pay and continue with your text. It was very disappointing to have to pay for a poor job. I won't be going back anymore.
They use dirty rags soaked in dirty water. Front console was full of dust when I got the car back. Windows and mirrors were streaked or not washed at all. Not recommended at all.
This was the first time I visited a car wash. As a first experience, Avanti Autospa was pretty good ! The staff were really friendly and provided an enjoyable and time efficient service for a good price.
Poor service...never again
The service was okay, nothing exceptional but the car wash itself was rushed and my car was still very wet when they finished. It feels they go for quantity instead of quality. For that price, I wouldn't go back.
Great Service!
Am quite particular and picky because I just love my car. Avant staff worked in a very efficient manner, the process involved 3 different teams / stations of workers from start to finish ( +/- 15 mins) all of this at peak time on a bright and sunny weekday afternoon. Am very pleased and would return again. Price is higher than some other hand car washes but you can tell it's worth it.
Non professional
The only place in Montreal where I get my car washed.
Thieves, purposely damage cars and scratch them, and people have to go back multiple times because cars aren't properly washed. Avanti I notice you changed your review from "were new owners now, come back and well make it up to you" to pure sarcasm. HAHA
(Translated) The worst experience for life, do not waste your money, keep your vehicle dirty instead of going there. (Original) La plus mauvaise expérience à vie, ne gaspiller pas votre argent, garder votre véhicule sale au lieu d'aller là.
The interior of the car was still quite dirty after cleaning, and with things that should be easily cleaned- popcorn on the floor, dirt in the door handle wells and other visible places. I showed the man at the cash and he cleaned it again, swearing. Apparently the workers are encouraged to move the cars through quickly.
Better than its local competitors by far
Great service, friendly staff!
M very satisfied with the service as I receive my car just like new.The staff is very kind and friendly n the price is so genuine.Thanks alot avanti autospa for very satisfying service
I’ve been here about 10 times and only as a very last resort. And each time I don’t get the type of cleaning I’m use to at another car wash. It’s never thorough. Today, I have half my wheels cleaned and the other still dirty. Car is not entirely dry. And the cloth they use for the interior leaves spots everywhere. I get disappointed every single time. I just wish they would be more thorough.
Pretty good service,it's my first time here,did really good work interior n ext...
Horrible cleaning job for the money spent. We normally go to Steves Hand Car Wash but decided to give Avanti car wash a try - horrible idea. For $80.00 the car was still left with SO much dog hair on the seats, and it was still dirty mostly on the inside. Every time we leave Steves Hand Car Wash we are very pleased with the job done. If they (steves) can get the dog hair out and leave the inside looking new, then why couldnt Avanti?? Very upsetting.
Overpriced and not a great job. They need to pay attention to detail at the prices they charge.
Been here many times but my patience is done. Far too long and inefficient- the staff has like 1 motivated guy per shift- and the rest are Slow moving around, taking breaks, etc.. unless the main boss/owner is there expect a long wait. Car is always nicely cleaned, but Steve’s is 100% more efficient consistently
(Translated) Very good service (Original) Très bon service
Great spa for my car!!!!!! Love coming here for an in and out clean, they always do a fantastic job. Very friendly.
Poor service. I paid $29 for interior/exterior clean plus arrmour-all and waxing. Couldn't see any armour-all on the car, salt accumulation on floor coverings wasn't touched, dirt etc was still in seat creases and the trunk wasn't vacuumed AND I specifically asked for it to be done . I won't be back!!
I want to like this place as it's a local business. They just don't do a very good job and simply lack attention to detail. I'll update my review if service is impoved.
I wanted to give this business a try since I've heard many good things about it. Brought my BMW here and was kindly greeted by a lady, I explained to her that I had an accident involving a ice-cap spilt all over the steering-wheel and requested if they could clean it up (give a little wipe) which she agreed and told the boys. Waited not too long and was told my car was ready and to my surprise the rim/wheels weren't touched full of brake dust and grime, and my steering wheel was still dirty. I went back in and told the gentleman at the counter and he got someone to check it out, which he agreed but then instead of properly washing the wheels. He took one microfiber and a spray bottle and did only the face of the rims spreading the grime on all four. I didn't make a fuss but I'd like to bring it to attention that these steps should have been taken with better care, as using the same rag to wipe and dry 4 wheels could induce scratches. I did expect better service especially opting for an in-and-out with detailed request but hopefully next time if I decide to give it another chance they will pay more attention.
Showed up at 3:45pm employees told me the car wash is closed.... even though it closes at 6pm... the competition should thank you!!!
I took the full option in and out plus wax, very disappointed from the work done
$24 for a very bad and quick job, not recommended. Dangerous even to damage the car because of the careless work.
My car always comes out so clean and so quick. Friendly workers, clean waiting area. I often get to see some pretty nice expensive cars getting washed as well - bonus.
they are fast, but if you ask for wax, the pink wax residue stays in the cracks all over the car
First time, exterior wash. Great job. Will definitely come bwck for sure. Won't be using the carwash at tge Esso anymore!!!
Like others have said- very fast but careless. Just spent money to get it washed, had to remind them there is a roof on the car, the armor all on the tires was sloppy, and I need to wash it again myself.
Missed spots, poorly vacuumed, dust all over the dash, front window and headlights still full of bugs, forget to armorall, and soap left all over.
(Translated) A car wash that washes cars ... Without more or less! (Original) Un lave auto qui lave des autos... Sans plus ni moins!
a ten-year-old could do a better job I wish I could post pictures
(Translated) Very good team! We have tried several car washes and in the West Island Avanti is always the place we return because we always have good service. Even when they're very busy, the job is well done. Good team, fast and the price is right. (Original) Très bonne équipe! Nous avons essayé plusieurs lave-auto et dans l’Ouest de l’île, Avanti c’est toujours l’endroit où nous retournons car on a toujours un bon service. Même quand ils sont très occupés, le travail est bien fait. Bonne équipe, rapide et le prix est correct.
Terrible cleaning and terrible management. Don't bother paying for a car wash here, save your money. Go somewhere else. Reply: I do not expect salt stains to be washed out of the carpet or for the car to look brand new, but i find it highly disappointing that plastic panels came out looking even dirtier than they previously were after this "wash". You cannot use a dirty wet rag to clean the inside of a car. Take accountability for your poor performance and don't brag about plenty of happy customers with a 3 star average rating.
(Translated) Worst experience ever, zero washing !!! Too bad the law does not allow us to report this theft to the authorities because that is exactly what it is !!! A theft of time and money. (Original) Pire expérience à vie, lavage zéro !!! Dommage que la loi ne nous permette pas de déclarer aux autorités ce vol car c’est exactement ce que c’est !!! Un vol de temps et d’argent.
There was still dirt and dust everywhere. All they did was wipe but not really clean. Some areas were not even touched by them. All for the nice price of $18(inside only). They also kept trying to sell me expensive things I don't need. All this makes me never want to go back.
First time customer at Avanti. The SUV came out looking great. The guys over there are very helpful and did a thorough job. I like their prices. Will go back.
(Translated) Satisfied with the service as a whole (indoor and outdoor cleaning) 1- Cleaning time 21minutes (from the moment I left the key) 2- Unlike the review below all the money has remained intact ;-) (Original) Satisfait du service dans son ensemble (nettoyage intérieur et extérieur) 1- Temps du nettoyage 21minutes (à partir du moment que j'ai laissé la clé) 2- Contrairement au review plus bas toute la monnaie est resté intact ;-)
(Translated) Top quality price impeccable and efficient service (Original) Top qualité prix service impeccable et efficace
Those guys doesn’t know what they’re doing, I paid $37 to have a clean car they missed a lot of spots and they didn’t even apply the wax on the hood. Never going there again
It's a great place Just avoid when it's really busy
Speedy and quality car wash at reasonable prices. Owner offers promotions such as frequent user card and others.
Busy place. Pleased with the cleaning.
Just had it washed inside outside. No manager around
Had to wash my car again when i got home...
Satisfied with the job done but a bit pricey
They forgot to clean the entire back seat area. There were streaks on all the windows/windshield. Terrible cleaning service for the 30$ fee.
(Translated) Great service thank you again my cadillac shines like never before excellent service (Original) Super service merci encore mon cadillac brille comme jamais excellant service
Terrible job. I simply asked to vacuum the inside and there is crumbs everywhere and seats still have dust everywhere. I ended up doing it myself.
Great Service ! Awesome place
Amazing service amazing staff best car wash I have ever gotten highly recommend
Great place
If I could give Avanti auto spa ten stars, I would. The best car wash ever!! Impeccable service! My car looks brand new. Definitely coming back again. Try them and see for yourself. You won’t be disappointed!
This place is garbage lazy workers and they steal from you worst car wash ever.
Excellent Service.Avanti Auto Spa.. Like the pits at F1 I went to "Steve's Hand Car Wash" about an hour before and got soaked stepping out of the vehicle by one of there children where Steve talking the big shot "he has lots of customers" and this customer didn't matter..have a nice day Steve.. I left and tryed Avanti Auto Spa..very good team. Courteous Staff Good workers..Great job if available spray the new car smell in the interior next time :) Thx for your good service and my wife left a tip
Meh. The "cleaning" they did was very so-so, i had to remind them to clean the rims, trunk door, back door, etc. For $39 i expected a completely clean vehicle not a 70% job. On the positive side, they workers were nice and i tipped them regardless.
They did a very bad job today. They did not do proper vacuum cleaning inside the car. I am not going there again. I don't recommend to anyone either.
Service was good but they missed cleaning hub caps.
i got my car with dirt's on it. visible dirt
So disappointed!! I paid $40 AND tipped $20.....my windshield inside is streaked all over, you can tell it was with a dirty cloth, my mirrors are all streaked, my back seat is still dirty, bed is still dirty. I'm better off doing it myself at home. Wanted to give it a shot regardless of the reviews...Now I know!
Service at the cash was poor, man ignored me for 5 minutes while having a personal conversation with someone else, no acknowledgement that he saw me. Car wash was ok at best. Wouldn't recommend.
Staff may be friendly and the place may look good, but all that counts at the end of the day is whether you come out with a clean car. I paid 150$ for a shampoo and clean yet carpets still had salt rings, dashboard and windshield not washed and streaks from dirty cloths at different spots on car. I will not be returning anytime soon.
Place was closed when I came
When you pay 29$ for a car wash you would expect attention to details. Rims are not that difficult to clean. I should have read reviews about the place before going there. When I emailed them, they gave me an excuse of not having enough staff. Funny enough there wasn’t anyone when I went. AVOID this car wash. Reviews are real.
I have been washing my car here for years. They always do a great job. Thanks
My first time there and quite disappointed! This was the worse car wash ever. They are not meticulous at all. They miss several spots outside the car, especially the bottom part. There were streaks on all the windows/windshield. Vacuum wasn't done well. I had to rewash all my interior windows and vacuum all my carpets and seats. They cleaned my car really fast but didn't do a great job.
This place is awesome, great staff, been coming here for years and have noticed some great changes to the place. My car feels better after a nice good wash - and I get a nice coffee at Starbucks while my car is being cleaned - all good.
Always a pleasure to get my car washed at Avanti. They are meticulous and give great customer service.
I've been coming to this place for years - the work is always fast and well done. But the real reason for my review is because they located a missing item that was wedged between my seats - it was an item of sentimental value to me - and they found it for me - i had looked everywhere in my home for it - and they found it in my car. Thank you so much. Thank you guys and gals.
Yes it is fast, in twenty minutes (more or less) I was out, with my car "completely" clean. Although, it wasn't. The bottom of my car was still dirty, as if they just focused on cleaning the sides and the front of my car (pretty much what I would see first, to give the impression that it was clean) but as soon as you would look more at the bottom of my car... It was CLEARLY dirty. If it would cost more and took more time to clean it BUT my car would actually be clean, it would be worth it.
Excellent service with attention to detail. My vehicles are always spotless. Ask for Stephan he will take good care of you and your vehicles.
I’ve been coming to this place forever. They do a good job and most of the time the wait isn’t bad, at least at the times I’ve been there, possibly during lunch hour it might be busier. I had some massive salt stains and they all came out, very happy about that.
(Translated) Terrible customer service. I asked to leave my car to wash for the morning. I was told that I had to return it myself after waiting 10 minutes indoors to talk to someone. (Original) Service à la clientèle exécrable. J’ai demandé de laisser ma voiture à laver pour l’avant-midi. On m’a répondu que je devais la rentrer moi-même après avoir attendu 10 minutes à l’intérieur pour parler à quelqu’un.
Worst car wash ever. They did not vacuum properly. They broke the air freshener. Rip off. Must be new owners. What a disappointment!!!
Went for my first car wash ever 2 days ago, the exterior was done but the interior was barely touched and as dirty, wont be going back.
Friendly staff but the wash quality is terrible, inside and outside.
Excellent car wash, my car looks great.
Worst car wash ever. I spent an hour waiting for my car to be washed while the staff was playing water for half an hour. I almost missed a meeting because they don't respect their customers enough to at least try to provide them with a good service. On top of that, I left some change in my car and it wasn't there when I picked up it up. Good job guys ! I wouldn't recommend it to my worst enemy. Went back anonymously, they did a better job this time. Better cleaning, better service. It wasn't the same team though.
After wash the car came out with scratches on the back window and bumper. Founded it later and never gonna go back again.
Love coming to this place...Excellent service..My car shines Thank you
These guys do a great job inside and out. Price is more than acceptable for the work these guys put in.
Amazing customer service, I always get my car and my moms car washed here, always happy. Thank you for your great work!
Manager and staff A1+! They did a complete interior shampoo and wash. All the salt stains, accumulated dirt gone, car looked like new. Impressive, thank you to staff and manger for the friendly, professional and A1 service.
(Translated) We had our rental car cleaned. Nickel! Once the car is returned we realize that our son has lost his cuddly toy. We called Avanti just at closing time. On the phone, Jimmy searched everywhere (in the workshop and the waiting room) before finding the comforter in the parking lot. Once found, we were looking for how to repatriate him and Jimmy said to us "don't worry I'm taking you to the airport" despite all the traffic jams !!! Our son retrieved his blanket and we were able to have our flight. Jimmy saved our return by plane! Thanks again ! (Original) Nous avons fait nettoyer notre voiture de location. Nickel ! Une fois la voiture rendue on s'aperçoit que notre fils a perdu son doudou. Nous avons appelé Avanti juste à l'heure de la fermeture. Au téléphone, Jimmy a cherché partout (dans l'atelier et la salle d'attente) avant de retrouver le doudou sur le parking. Une fois retrouvé, nous cherchions comment le rapatrier et Jimmy nous a dit '' ne vous inquiétez pas je vous l'amène à l'aéroport '' malgré tous les bouchons !!! Notre fils a récupéré son doudou et nous avons pu avoir notre vol. Jimmy a sauvé notre retour en avion ! Encore merci !
Always quick never a great car wash usually finish the job myself at home. Have to pay attention you ask for Armorall they usually forget. I get it they need to get the cars through so all that I can handle. But recently I was extremely busy and badly needed my car washed. It was around 5:45 and the closing time was 6. The girl at cash assured me it was okay. But the three guys there were beyond rude almost barking at me. One tried to pretend he didn’t hear me when I asked if they were still open. I had to ask 3 times. The third time I actually got out of the car I was obviously asking a question. The guy was so nasty almost sneering as he grudgingly said yes. I should have turned around then. They “cleaned” my car in 5 minutes I got home my husband and son looked at the car as I drove up and assumed it hadn’t been cleaned. I emailed owner who was just an excuse machine for his “hardworking” staff and said he’s had bad experiences at Tim Horton and Walmart too. Sorry about that. No more Avanti for me.
Didn't clean under the carpets when i complained the manager asked if it was dirty. Yes the manager of a car wash asked if the car was dirty before coming to get it cleaned.
Went there after a bad experience 6 months ago. The wash was done, there were soap suds everywhere and I asked them to rince it off before wiping but they appeared bothered by my request. Still didn’t do it. The multiple one star reviews have merit... managements response is that others were happy... I don’t think that they were happy, they just didn’t get around to writing their bad review.
Great service Jimmy keep it up, thank you one of the best car wash on the island
To expensive
worst car wash I have ever had, they do the bare minimum. save your money. I could have done the same job and that is not why i pay for a car wash.
Car didnt come out clean, had to wash it again and service was ok. Guys were spraying eachother instead of the cars.
When the car is wet, you think it is well cleaned. I get home 15 minutes after my car wash which was at 12:40pm on Friday the 24th and I see the inside was not cleaned properly at all. The mats are very dirty, seats still have dog hair (which there was barely any beforehand), the back seat was not vacuumed at all,etc. Very disappointed because you pay a lot more than at other car washes. It wasn’t very busy either so they had time to do everything properly. They just re-arranged the dirt for 30$.
It's an average car wash facility. At the entry, the guy didn't even ask if I want anything extra like trunk vaccum or tire armour oil etc. When done, there were many big bug marks around the front grill. When asked the guy sprayed some window cleaning foam on the body to rub it off. I was shocked to see that something that is not meant for body is used on the body. No surprise, it wasn't done properly at all. Same thing with windshield - a lot of bug marks not cleaned. Back wheel bottom corners had mud marks which wasn't touched at all. Overall, they handled and moved my car very roughly. Not worth it.
Did not clean the interior even though we paid for it. Bad service
Great Car wash , quick and efficient , yet very good results . Friendly staff as well.
I paid 40$ for an interior and exterior car wash! This was the worst car wash experience I had. Car was not clean and dry! To avoid at all cost !! You will waist your money!!
I experienced here nice welcoming and staff They did there work very nicely and safely
Paid $42 and my car looked better before they washed it. Missed spots, grease on the windows and paint. They don’t care about quality.
They shut doors before closing. No more cars after 4:30 even though they close at 5.
Who knows? They don't answer the phone or return voicemails. Business taken elsewhere
Excellent service!!!!
What an amazing job they did cleaning my Porsche Macan SUV!! Even did exceptional job vacuuming the inside of it after taking my two big dogs for a drive!!! Wonderful staff and an great price!!
I've been to Avanti for a long time, and moved to Calgary for 2 years and now back, so this review is a good comparison of service from 2015 to 2017. Here is the breakdown: 1.) Cleanliness: there is no issue with the car being clean. I brought the car over and when it left, it was very clean, so for this I have no issues. 2.) Rinsing / Drying: like the recent reviews, there was soap on the tires, on the doors, in the side mirrors. Also, it's winter and there was water in every crevasse of the car. I'm sure the staff are aware that this water does freeze and that this should be more carefully dried during the winter season. 3.) Timeliness: excellent, perhaps too fast at the expense of quality. This may be the biggest change since 2017. 4.) Prices: good. These are competitive with other car wash services. 5.) Service / Professionalism: nothing was stolen from my vehicle, as I've seen in previous reviews. The staff were friendly. Overall, in 2015, I would have rated 5 stars, but this time 3 stars. In 2015, every time I left, I had absolutely no complaints, car was clean, dry and good to go. I've read some of the replies of management stating that customers should inspect their vehicle before leaving - essentially blaming the customer for the poor end result. I would caution Avanti's management against this approach. While many of the previous reviewers were abrasive and angry, I personally would still not blame the customer for a poor job. I really do like this place so I will come back and try it again - and I hope that the finish will be better.
Not only is it way over priced but they also do a terrible job. Take your business elsewhere.
When I go to a car wash, I expect the car to be washed. No attention to detail, needed to point out simple things like put air in the mirrors, windows, etc. From a price standpoint, they are in range, expect for add-ons. Those a rip-off! 7$ for armor all just for the wheels! On top of that, it’s applied with a paint brush thus a liquid armor all which leaks on the mags as they just say too much. Can’t say anything if you don’t try it. I did, don’t recommend and will never go back!
I just wash my car at there carwash and paid 30$ for a 10$ carwash. They did very bad job. Inside they did not vacuum and they did not wash my mags.
Terrible experience got screamed by one of the workers that through bottles in recycle Inside was barely touched. Trunk was not even opened pay 27 $ and have to do there job
I don't normally post reviews - especially not good ones - but I just had my car spring cleaning - removed all the winter salt stains on the carpets and got out some winter scratches in my paint - my car looks and smells great.