You will be able to see all the opinions of people like you who consumed the products of Great Canadian Oil Change (Car Wash) in the area close to Courtenay (Canada).
At the present this firm has a rating of 4.5 out of 5 and the rating has been calculated on 127 reviews.
You may have noticed that the average score it has is almost the best, and it's based on a very large number of opinions, so we may say that the assessment is very faithful. If people have bothered to leave their opinion when they are satisfied, it works.
You know that we don't usually stop to put tatings when these are good and we usually do it only if we have had a problem or incidence...
This Car Wash corresponds to the category of Oil change service.
Couldn't get any better unless it was free. No line up. Excellent service. And what a great service tracking system! The people that work there are super friendly, Adam my technician was very informative and the owner even offered us all cookies while we waited! I'll be back to this location again and again.
Excellent customer service and what a pleasure having Lauren service the truck and put my fears of an engine light issue to rest with her expertise in using a code reader..no issues since...thanks Lauren..ill be back..
It was ok. Did the trick. But you have to get tokens to put in the machine. Well the machine to get toxins ate a $5 bill with no coins coming out. After about two minutes of pushing the eject button tokens finally came out. The when machine that took the Tokins ate 2 of them and didn't even give me time on the machine. Just over priced, long line ups and machines don't work well. On top of that there are no staff to help you
I only go here for car washes, but I super like those car washes.
Fast service and free brushless power wash after wards the free vacuuming service is in the shop not outside socialable staff also and free hot large coffee if wanted I requested four cream no sugar
Amazing service!! Guys always go above and beyond and offer extra service to your vehicle.
Love this place. Staff are knowledgeable and always friendly and helpful.
Super friendly great service everytime I've been in.
Friendly staff.
They just do what you want and don't push extras on you.
Felt like I was in Formula 1 pit stop
Went in for quick oil change with a discount coupon. No upselling. Done in like 10-15 minutes. Great service.
Very quick service and no obnoxious upselling like other places
Service rep who met me used scare tactics and tried to upsell me on products. Very uncomfortable experience.
Went in to get my oil checked after buying my car from a mechanic. Ryan told me my the oil was perfect and to check in again in 1000km. I appreciate him being honest and upfront. He topped up my other fuels at no charged and changed my wiper blades. Service was super efficient, staff is always pleasant to deal with and prices are reasonable. Will definitely be back again!
Good deal if you use your credit card.
Fast, good deals, nice guys
Great service. Love their car wash.
Always try to get an oil change here when I get lazy and don't want to do it myself. They work very quickly and don't try to up sell you with any useless or unnecessary work. They staff is always friendly and if you get the need for coffee and snacks they have you covered. Also there is free Wifi as well so you can leave them a nice review while they work on your car.
Hreat pricing nice hardware
Just drove up in my 06 Ford focus and was able to immediately pull into a service lane. The staff were fast, friendly, and informative. I spoke to Lauren, an assistant manager who works with her team very efficiently from my observation. I was impressed by how organized and clean the workspace was compared to my previous experience with other organisations. Also present was a gentleman named Daniel who I was told was the bosses boss. It is always beneficial for the customers and staff to observe high ranking employees working side by side with everyone else. If your looking to get an oil change, coolant flush, new wipers, or just a car wash I would strongly recommend the knowledgeable and component staff at the Great Canadian Oil Change!
Great service, even on they're lunch break, people are hilarious too! Highly recommend ???? I'd give ten stars if I could
Fast friendly and great service. Thanks again VITV.ca
Straight forward staff, some of the nicest folks you can encounter. Cheap prices, quality work. :)
Other than being prompted for tips when you pay you get what you would expect without all the up sales.
Exactly like others here have stated.
Great service, definitely recommended!
Quick and honest not like most oil change places
Very helpful and friendly. They did a full check of the body of the car, as well as changing the oil. They were honest about what did and didn't need doing yet. I would definitely recommend them.
Reasonable service for an oil change with normal wait times.
Such amazing service. Our techs name was Mathew Henderson, such talent and finesse. A real looker too ???? highly recommended to anyone needing a good oil change.
Great place! Always go above and beyond! Thanks guys!
Super friendly service, as I do all my own mechanic work except oil changes this place has never tried to scam me out of any of the times i've been.
Very pleasant staff & quick and easy
They try to get ya with the addons, but they are pretty damn good at a fast oilchange.
This location has the best crew working here! Really helpful and courteous! Avoid Parksville location at all costs, the manager is out of his MIND!
Best
Not well maintained but does the job
I thought I needed an oil change since I go by mileage and was a bit over. When I arrrived to this location they took a look and my oil was still okay to be ran for a while longer. They then filled my other fluids up and set me on my way without charging me for anything. Overall it was a great experince. Friendly staff and very truthful. I am going to go back to this location in the future for my oil changes.
Fair price for good automotive service. Tech knowledge and customer service seems to be much better than their competitors.
Third time to Great Canadian, and will definitely return. Can't recommend them enough for speedy & thorough work, friendly staff and competitive prices.
$2 barely gave my car a rinse!
Fantastic service. Quick, affordable, and helpful, not the usual bs from some other shops selling snake oil. Probably the only oil change I'll send my GF to
Everyone is so sweet, and the service is amazing!! The guys there all seem to actually care about their customers and their work, and seem to always put a genuine effort in when dealing with clients! Love how quick it is, a speedy "in and out" for great quality work ! Definitely would recommend to anyone! :)
Great service and price.
Service was wonderful and fast. At the time they were having a new computer transfer but were very friendly and accommodating and it had no impact on service quality. When we pulled in we were offered a selection of drinks and snacks :) Rob (Assistant Manager) was amazing, fast, polite, and very professional. Absolutely would recommend.
Always great service
Super friendly staff and really fast service!! I have been coming to Great Canadian Oil change for a long time now
Went to get regular oil change and check-up for my car. Provided great friendly services for my car. Recommended!
Great experience. Friendly.
Great service
Did a wand wash and it didn't clean anything off my vehicle at all. The vacuums cost two bucks and they are plugged and don't suck. I've tried this place twice, never again.
Very professional guys here.
Great service!
Casey was awesome. He let me in on some knowledge about how I should keep my vehicle cared for and a few ways to save money at the same time. He also hooked me up with a car wash! I'll be back in 5000km!
Super quick and knowledgeable service
Expensive and did a lousy job
They are fast and easy. Like the women I date. ;) But they do try and upsale you. Also like the women I date. :/
Great Service! Great ppl!
Friendly, efficient service. I won't go anywhere else.
Awesome place for an oil change, or anything else fairly straight forward. Didn't realize they carry Royal Purple which is my preferred brand so they'll save me time and aggravation getting my oil ahead of time now. Timely, fair prices and friendly faces.
Love the car wash!
I was very impressed how professional and how quick the guys were while I was getting my oil changed. Great teamwork! Great service, efficient and reasonably priced. Thank you all!
Fast service but did not offer drinks or cookies like they usually do. Did not show me my fluid conditions either.
Great pricing compare to other car washes.
I recently had my GTI's oil changed here and they placed the oil filter ring back in upside down during the process. Not only did I lose most of the new 'premium' oil onto my garage floor, but I have just had to pay to have the work re-done correctly somewhere else. I would have expected a service provider that specializes in oil changes to get something like this right.
Fast and courteous service. Affordable prices.
Rude dudes..no help what so ever.
These guys saved me helping me install a new headlight bulb that was tucked away and hard to get to a mere few hours before my road test. Cant wait to come back for a future oil change.
Love this place for a quick wash
Took my corvette to these guys and it was way cheaper then at dealership or other oil change places. It was fast quick and I will return!
Thanks for the great service Rob!
Clean, fast, and fair price. Very professional operation and staff are polite and friendly. Recommend.
Awesome spot
Carwash wasn't very good, big patches of dirty areas after coming out
After great canada lube and free wash cars
Got my car super clean for $13!
These guys are fantastic! This location is always quick and with excellent service. They have spotted things that other places missed. There is also a touch-free car wash here - with the rainbow foam!!! Very clean and neat location, rare lineups, and always a cookie for the dog.
Hard working guys! Great service.
I only ever come here for my oil change. They are fast and affordable. They give you coffee, tea, or hot chocolate and a news paper. They even have those Double Lollies candy that I used to love as a child. Very friendly staff and knowledgeable and helpful with vehicle issues. Good job!!!
Fast
Hands down the best Oil Change place around. Fair price and extra details. Always looked after with professional attitude! Thank you!
Jake and Dean are AWESOME!! Go here! The crew is the best! Truly! Basically looked at my oil and said “Your oil looks great! No need to change it.” They checked my fluids and sent me on my way for $0. Wow. Who does that? JAKE AND DEAN DO THAT! TO THE OWNER, GREAT PHILOSOPHY AND GREAT TEAM! Thank you guys!
Had a coupon, was told to use 5w30 cause it's winter now... ????????
Its alright, kind of dated
Somewhat unprofessional staff
Ok
Came here today and definitely worth it, the younger guys are so friendly and accommodating. So helpful too and I didn't feel like I was being scammed or ripped off. I came back in with another question about 10 minutes later and they helped me out without missing a beat. Great employees!
Best place for quick, friendly service.
Love the welcoming attitudes
They were quick and efficient.very professional.great place
Very attentive, thorough and HONEST! I really appreciate it, thank you everyone!!
Quick and easy oil change with friendly mechanic!
Great Service! Highly recommended. Technician Ananth did a great job (oil change and other check up's etc.); he explained everything and did not complaint for all my questions. The manager is very friendly too. Customer friendly business hours.
These guys were fast and efficient, I was in and out in about 15 minutes. They let me know what I could need fixed in the next little while but weren't pushy at all. Very happy with the service here.
I've been to this location a couple times and I plan to return. Quick efficient service. They let me know when things need to be serviced. But no high pressure sales.
Excellent service! Really helpful. The young guy in glasses helped us and offered advice and tips and just generally really pleasant.
Best owl change in langley
The soap stains my clothes.. just saying..
The wash bays are often left muddy and full of garbage.
Quick , detailed and friendly service. Good staff and good products.
The smiles, the profesionnal courteous relaxed service is what I loved. Helpful advice as well. Highly Recommend !
Super easy and great staff. Not pushy at all about up selling.
great service by Callum and the service manager (Laren larel (?) - they explained what was happening and helped to trouble-shoot some issues with my older Toyota - nice - - not often that you feel good getting an oil change - -thanks for the great customer service. And no pressure approach
Typical for this type of establishment. Generally courteous and do a good job. Be sure to check online for coupons.
Great prompt service!
Friendly employees but a bit pricey....????
I have always had great service. My latest experience 2 weeks ago was above and beyond. There was an issue on site with my radiator and they sorted it out immediately. The assistant managers on site were amazing. I seriously cannot say enough about this location. Thank you again so very much.
The guys here were great, fast & professional. Gave me 3 coupon discounts without even having to ask, prices were very reasonable!
Great service. Friendly staff who didn't pressure me into any extras.. Definitely coming back.
Great place, very good work
Great service. Cheaper prices out there, even with coupon.
Good service department try upselling hard.
Sean and his co-workers were very fast, Friendly and professional
Great service. You pay a bit more the a typical oil change but quick and easy. Free coffee and half price car wash are great.
Good service, friendly and helpful
very professiona
Never had an oil change done here, but I do use the car wash from time to time. Does a half-decent job, but not the best in town.
Fast and efficient for a drive in oil change place. Have always come here, tried a few other oil change places a couple times but none compare to the great canadian oil change!
Great staff very helpful ????
I would have given four except for their late nite security guy showed up while I was washing my RV late at nite and he was drunk & or had been drinking the smell of booze of him and his negitive attitude but other then that good place but the time limit,s on wash arn,t that good
Always get honest advice from them. Super friendly staff! The only place to go for an oil change for my wife & I. They never push a change on you!
Used the car wash ????????
Very impressed with this location. The staff went above and beyond my expectations. I happened to notice they replaced headlight bulbs. My vehicle is a pain in the b$#t to change, but they were very willing and able to do it. They located a burnt/melted wire. Jumped on the phone to local auto store, ordered the part, the boss/manager drove over to pick it up, and they installed it as well as the light bulb! All in under 45 minutes!! Very impressed with their service! Thanks guys! Cheers!
Very friendly and helpful staff. Recommended.
Great service and friendly mechanics. Worth the price
Just writing to let people know, as per the staff, this business no longer accepts used oil for recycling. I spoke to a rep at the recycling Council of BC, next local place is, surprisingly, the Hallmark store at the Guildford mall. Staff seemed annoyed that I had asked. Now you won't have to.
The team was thorough and efficient. Very professional and pleasant. I supplied my own oil and they checked and rechecked before and after adding it. My car is as happy as I am.
They don't overdo the high pressure upsell.
Needed an oil change the process was quick and smooth. The oil expert Ryan was phenomenal, professional and customer service oriented. I will definitely recommend and come back.
I have lived in Langley for years and I regularly take my car to Great Canadian Oil Change. I am always very satisfied with the work and very impressed with the staff. They sure know how to treat customers right. Always greeted with a smile and offered a newspaper, coffee and more... sure makes getting an oil change much less of a chore! I would recommend GCOC Langley to all of my friends and family. Great quality, great staff and great value!
Clean, fast, fantastic no pressure service.
Only place I will go! Took a used car in today that I purchased for my girlfriend to the Walnut Grove Langley location. My technician was Ben. He weant way above my expectations. He did a look over for me and pointed some things out I had no idea when looking myself. Did my oil and transmition fluid as well. By the time we took the CRV back on the road the thing felt brand new. Thank you Ben.
Good experience, technician was very courteous.
Great vacums. Thorough car wash.
Always fast an efficient service
Guys who work here are genuine :) good experience.
I do my own fluid servicing and come here to drop off/recycle my used engine oil, coolant etc. No cost of course. The nice thing is they will dump it for you and give you your container back.
Never any of those hanging smell.good things there
Best car wash.
Parking lot waya seems to be dirty. But the wash itself works
Great service. Fast. Reasonable price
The foam brush was bustin big loads.
Excellent service. Because of the nature of the business the floors are very slick. Stay in your vehicle.
Fantastic service! Polite, knowledgeable staff! I went in for an oil change and Adam pointed out that a part needed replacing. Not only did he mention this, but he also called to find me the best price, when I mentioned that I’m unfamiliar with Lordco he had them rush over the new part, AND he then installed it for me. During that time some of the other staff members came to offer me coffee and hot chocolate, chatted a bit, and kept me informed as to what was being done to my car. I really can’t say enough wonderful things about this team! Thanks guys!
Why did you crank my oil filter so tight
This is my go-to place for all my vehicles. Reasonable prices for synthetic oil change, good service from friendly staff. You are expected to be done within 15minutes, no appointment needed. You can not go wrong with that.
Got a car wash and am happy
Friendly fast service
My go to. Great service, great staff! The carwash attached to the building is garbage though, it doesn't rinse very well and leaves residue and soap spots behind.
I go here every couple days to spray the dirt and crud off my car. People use it as a place to spray grease and mud from their trucks, but the staff are pretty good at cleaning up right away.
Its cheap and best
Very professional
Really expensive. The service was OK at best. $100 for a standard oil change with a $30 air filter AND I had a $9 off coupon. Everywhere else, I've been charged less than $60 for the oil change and a car wash AND they check the signals and lights. I won't come here again. Feeling like I got totally fleeced. I will be letting everyone I know to never come here.
Go here all the time for the touch less wash.
Car wash - very poor. Sides of car were still dirty and soap running down windows when leaving. Side mirrors and rear window still dirty. Will NEVER return
Good
Fast service at a reasonable price
Super fast super friendly and never any pressure to get extra stuff done to your car. And sometimes even cookies.
Thank you for taking used motor oil! You guys are awesome.
Not much Soap and Cold Water equals Poor Results
Awesome service, great prices what's not to like
Prompt friendly service. Been coming here for years.
Good place to oil change. Quick and best price.
Fast and fabulous
Love this car wash for excellent results. Friendly staff. Excellent value for money.
Outstanding service. Great staff.
Quick, professional, and informative. Drive thru service. Very convenient. Thank-you guys!
Wow! Great attention to detail and very friendly staff. They fixed us right up. Love how they explain everything that they're doing. Great job! Will recommend 100%, and definitely going again. Thanks guys!
Always get my truck shiny and pretty love all the different waxes they have and selection if products to purchase there as well
Does what is supposed to do...decent self serve car wash and a drive through as well.
A good Langley car wash. Has both self-wash and automatic wash options. Bring your Toonies. They give a little more time than some other Langley self-wash locations. It is usually no wait too,
Clean
Good bunch of guys over at the local great Canadian
Great experience, employee was exceptional made my first trip good and I will definitely be going back with my car.
Awesome great service as always. Came i early and asked if I was sure I wanted to change it checked my tires with out asking and added the additive the same way I would have. Great service. Jakob I will ask for him every time
Great service! Good price!
Very polite and helpful staff. $69.9 seems a bit much for an oil change but they were done 10 minutes after I drove up so can't complain really.
Hands down the most pushy upsell staff, worse than a used car dealership. I have been using the location in Abbotsford for years and they are excellent. The Langley location is completely unprofessional. I have also thought maybe it was just 1 bad experience so I went back 2 more times and exactly the same horrible results. Do not go to this location. 1 particular staff member seems to be way more confrontational and pushy than the rest. Spend your money elsewhere.
Been here several times and on different visits I've felt either honored as a customer or ripped off and objectified. I've had staff go out their way to give honest and useful advice, or brush off my questions like I'm not really worth helping. It wasn't busy either time, so I guess it depends on who is working. Tip: if you get me in the door with the promise of a car wash code, don't be in the habit of always "forgetting" to give me the code.
I was having an oil pressure warning, I drove straight from work and the guys at Great Canadian Oil Change were 10 minutes from closing, but they took a look for me! There was a larger issue causing the warning. They gave me advice on getting my car serviced, and topped up my oil free of charge to get me through. Amazing customer service! Thank you so much!!
Efficient, fast, thorough. In and out in 15 minutes.
Busy but need restroom
Quick and efficient, 25 mins tops from driving in and out. Very friendly and explained everything to me. Will use them again.
Many thanks for your advice and honesty, after 2 garages telling me i needed a service at six months, you checked my oil and advised me to wait until I had reached the required mileage. Great customer Service, I will be back!
Great guys!! They check the air in your tires, give you free newspapers & a car wash. Always fast and do a good job. Thank you!!
Quick and Reasonable
Thorough mechanics.
$2 to use a pressure washer for a couple mins, what’s not to like?
Great service..
Great place however you can not get change here at nite only tokens and watch out for the.nite security guard who patrols this place little creepy
Vacuum had minimal suction. Car wash was just ok. Not great.
Quick, super friendly and good service. Got new wipers with my fair priced oil change too. Good bunch of guys here
Get in..Get out..and DONE! Really like the design of this business. Like a well old machine from Service Reps that treat you right to quick in and out execution of my routine oil changes. Always get the car wash at a cool 50% off with my oil change. I like to gift it to my wife. Happy wife..Happy life.
Car was rocks
Always great friendly service from the staff here. Good recommendations on service due but without pressure. Perfect when you need to get in and out on a tight schedule.They fixed my broken wiper and topped up my oil no charge last time too. I like the 1/2 off car wash offer too with an oil change!
Wonderful friendly staff with zero sales pressure. I recommend to anyone in need of an oil change and/or fluids changed.
Went here yesterday for an Oil Change. Matt is awesome. Good people, good service and good prices. ????
It's your local car wash, decent rates but not the best available. Use mobile bandit and get a get on tokens
Good friendly staff
Lets you use visa and the suds aren't so soapy that you have to spend all day washing them off.
Great service as always! Loved the Canada Day customer appreciation BBQ. Thank you!
This was my first time coming to use the car wash and I was having issues making a payment with my card. So I went inside and the Manager Rob was more than happy to come outside and walk me through the process. Extremely nice and helpful, I will most definitely come back for oil changes on my car and the car wash cleaned my very well.
Card operated wash but vacuum coun operated. Very dated.
Living 15 years in Calgary. These automatic car wash are everywhere since winter you need to wash the road salt off the vehicle often. So I know my car wash better than most here. There is 4 options (I posted a photo) from $9 to $15. I wanted to see what they had to offer so I did their top option $15. Price is $1-2 higher than I seen in Calgary for the top 2 options. The bottom 2 options are in line with what I seen. The wash itself was rather disappointing. The wash about half the time I experience. For example the dryer was 45 seconds long but other places I been to give 90 seconds. The under and side wash went fast. I didn't feel like I got two high pressure wash. The bug stains were still on my bumper and side mirror (see photos). When I wanted to complain they were all busy changing oil. Unfortunately there's very limited automatic car wash here. Not like this area needs it compare to Calgary. I would opt for a self-service car wash instead. It's cheaper and clean better than you'll get here. If anything go for the $9 or $11 option. The rainbow foam and rain-x is a waste of money as it's on the car for less than 10 seconds before it gets wash away.
I was extremely impressed with the honest approach from the employees of this establishment. I went in for a routine oil change. Unfortunately my car battery was causing trouble and the car refused to start. Fortunately Alex and the rest of the team were patient and tried everything to help me out. Finally, the car started and despite using up a lot of their time, they didn't charge me anything extra for the additional work. Very happy with the service I received. A definite recommendation!
Highly recommend. They care for customer satisfaction & resolve issues in no time Thank you for giving great service.
Super thorough and helpful. Even offered us hot chocolate. Drive right in, no need to get out.
Fast and efficient, courteous.
I paid for the Platinum Car Wash and my car came out dirty. Very disappointed.
Great place for a quick oil change, friendly staff excellent customer service.
The gentlemen here are always so helpful! It’s my favorite place to get my oil changed and get a quick car wash done
Friendly staff. Honest and helpful staff. Great service. I recommend them to anyone. Used to go to Mazda dealership long time ago.
Just went through the car wash and it didn't even dry my mother's car. It skipped the rinse stage and then partially dried and then said it was done. We left the garage and the car was DRIPPING STILL. we used our back window wipers to dry if the back window and then dried the door handles with paper towel. Usually this place is great but not recently.
I came to Great Canadian Oil Change in Jan 2016 just before closing just to get a transmission flush- I new that I needed one. I had been anticipating hustle and sales, BUT the employees that helped me were very kind and courteous, offering me a free drink and newspaper. Since it was my first transmission flush, I was originally surprised at the cost, as I thought that the price would be comparable to an oil change. The woman helping me kindly explained that what I needed was more expensive, but still double-checked with her supervisor to make sure I was getting the best price. Aside from simply asking if I also needed an oil change, there was no up-selling. She was patient and understanding with my questions. They even checked my other fluid levels upon request and said that they were all good! They showed me the color of my fluid both from the top bolt, and showed me the bottom bolt with all of the metal bits (and dark grey goo!!!) stuck to the magnet on the end. Seeing the condition of my old fluid reaffirmed that I had made the right decision to come in. …Thank you for a great customer experience!
Use the car wash regularly. Does a very good job.
While I was on my way to Woodgrove Centre, one of my windshield wipers broke off and went flying across the road. Yes--it was raining quite heavily and that added more to my dilemma. Needless to say, I knew Great Canadian Oil Change was nearby and within moments upon my arrival, I was directed to pull into the first bay. I asked the service technician if he was able to replace my wipers and I requested the best they had in stock. Once installed, they asked me to test the installation with a first swipe. Across the windshield they glided without even a squeak. The service was impeccable and in particular I would like to thank Callum for going that extra kilometer. I felt valued as a customer. I'll be coming back for an oil change! Thanks, Darryl
Friendly staff, and very professional
Have them do an oil change on one of my trucks. They proceeded to do damage to the fan shroud which caused a chunk of it to get caught up in the fan and go through the radiator over $2,500 in damage. They're accepting no responsibility and they're made no efforts to either refund the $600 service that they performed or help compensate for the damage they caused
One of the best services I have ever received in my life. Super nice employees and they really care about the customer, extremely honest about their pricing and trustworthy. Everyone was super friendly and wanted to help. Saved me from having to tow my car by replacing the part I needed with efficiency and detailed work. I would 100% recommend this place for any type of car issues because they have some great employees. Especially Alex who went over his back to help me out with my problem. I can’t say enough how great their service was, simply just flawless. Thank you.
I stopped here after taking the am ferry on my way up island. They were friendly and kept me informed on what was going on. Also worth mentioning out looked so clean in there!! I recommend them
Great
Always very polite and friendly. Great.service
First time here. The bk window was completely missed as was the entire bottom 5 inches all around. I called and was advised that something may have been covering the sensors so they didn't get close enough.
The dudes here are sweet They all seem to not just don't for a job but they all seem to actually have mechanical aptitude. So that's a good comfort. Been going to this same place for years.
First time I went there today! Great experience and super quick, also very friendly. I've never had an oil change where you just sit there in your car while they work on it. Decent pricing! (its only $52+ tax, if your just doing an oil change)If you haven't had your coffee, they offer you it. (I'm not a coffee drinker, but the thought that counts)
Huge thank you to the oil change attendant who served me this afternoon at the Metral Drive location in Nanaimo, BC! I forgot to ask your name, but your friendly and enthusiastic, complimentary service was very much appreciated and I will definitely be coming back with my vehicle. It was such a pleasant experience, I thought others should know about it. Next time it’s a car wash too!
Not good for heavy road dirt
Great staff and service. Always going above to help me keep my car running smoothly. Even with my husband driving the car, they spoke to me as the owner - that was nice.
First time customer. These guys did a great job. They interact with their clients as they're fulfilling their services. Informative, organized, no pressure sales. No surprises. A+
Professional and convenient
Every-time I have been to this location the customer service has been outstanding!!! There are times when I bring my car in and they say that its not quite time to get an oil change. Who does that. So honest. Not just out to get my money. I go here all the time and every time it has been a pleasure. Many thanks! Hard to find a honest company to take your car to. Totally recommend!
Great service. Wonderful staff. Good value.
They were perfect. They were extremely patient while I struggle with plastic issues.
Highly recommend these guys. I had a wonky battery and they went above and beyond to help me out. Thanks to Davis and all the great guys at Walnut Grove Great Canadian Oil Change. (note - I had been here for oil change before and had got my battery from them...battery replaced on warranty.) Good service all around.
Fast, easy, and the technician (WDD-Bay4) went over and above explained everything I hoped to find out and more! You guys rock =)
Excellent customer service!!!
Luckily I had change. The 'change' machines only give out tokens which can not be used in the car wash bays. They don't tell you this. Also the soap leaves a blue dye on your skin and clothes if you get any on you.
The customer service was amazing! Thank you Lauren for the fast and friendly service
Go to place for our fleet vehicles.
THEY HAVE PAY BY TAP!! Best idea ever. Lots of water pressure. The brushes are always appear to be new looking, not worn out.
Used the car wash and paid for the premium service. One of the blowers was out of service, so half of the car was poorly dried and the other half not dried at all. When hand drying the car in the parking lot I noticed soap left behind and a difficult to clean residue. The whole car is now covered in it and nasty water spots.
Went for oil change, the amazing guy checked it for me, said I didn't need a change yet, topped off coolant and window wash for free. Was super nice, excellent customer service. Best service anywhere on the island ! Will be going back when I need an oil change.
Great Wash! Best in town for 14 Dollars.
Very impressed. Brought my daughters car in for an oil change. I knew it had started to leak, but, Adam, the service tech very quickly showed me how bad the leak was starting to get. In fact he told me there was no point in getting the change until the leak was fixed, it was that serious. He showed me where it was and how to fix it. In fact he even offered to help me himself after he got off work. I didn't take advantage of that, but it was nice for him to offer. So he topped me up at no charge and off I went. Now that's service! I will definitely be bringing my other cars here. Way to go Adam!
Knowledgable and friendly. Service was great!
The BIGGEST RAVE on the planet for Mark and Ryan from the Great Canadian Oil Change in Courtenay. I went to the Great Canadian Oil Change in Parksville today to get the oil changed and rad flushed in my vehicle. When I got home to Deep Bay, a 42 kilometer drive, and turned off my vehicle, water came spewing out. I tried unsuccessfully to reach the Parksville location by phone they did not pick up, nor when I finally did get through did they offer any assistance or possible solutions except to say someone would call me after 5 PM. No one ever did call me back. I did not realize that the Great Canadian OIl Change shops are individually owned and run independently from one another. I phoned the Courtenay location and spoke with a man named Ryan shortly after I got home around 2.30. I told him my dilemma and that I also needed to be on the road early tomorrow to go to work. He offered to phone the Parksville location for me and see what he could do to help.. He phoned me back after contacting the Parksville location, who had not offered any help or possible solutions. Ryan offered to come and take a look and possibly fix my jeep for me if he was able to, when their Courtenay shop closed at 6 PM. I still did not know at this point that GCOC businesses were individually owned and operated. Ryan and his work partner Mark drove all the way here from Courtenay, a 43 kilometer drive, after their work day to help me when they had absolutely no obligation to do so whatsoever. They came because they care about the individually owned and operated Great Canadian OIl Change franchise they work for. in Courtenay. Ryan and Mark were able to get the issue figured out. They would not accept any money for coming to help. If you live in the Parksville area and need an oil change in your vehicle it is worth your time to drive to bypass the Parksville location and go to Courtenay or to one of the two Nanaimo Great Canadian Oil Change locations as they are owned by the same person that owns the Courtenay location and I bet all three locations have exemplary workers with excellent customer service skills. Parksville not so much..The Parksville GCOC location doesn't deserve anymore of my hard earned dollars. I feel like I got totally ripped off and at $120, a rad flush is not a cheap service. Ryan and Mark, you guys are shining examples of good humans. Thank you so much.
They are very thorough in their checks, and the staff are all very friendly.
Very good service here. I arrived with two sleeping babies in the back seat and the attendant was kind enough to let others know to keep it down as well as stalled starting up a particularly loud car next to me until after I left. Thank you!
I've had great experience's with my oil changes here. Staff are professional with strong work ethic. I would highly recommend to others.
A bit cramping to take in the wider cars and trucks but cheap.
Car wash doesn't even work, paid $12 and nothing came out of the nozzles and just started the drying cycle. Performing a chargeback.
I went to this location because my car was overheating and I was scared to drive to my appointment without knowing the issue. Rob assured me I would make my appointment and let me know I had no coolant. He and his team took the time to explore possible reasons and explained to me the process along the way. I was in and out in 20 minutes! They topped up my coolant and I was on my way. I will definitely be back and recommend this place! Thanks again Rob!
They don't pressure you into unnecessary service. They are courteous and professional. Ive been taking two vehicles to either location for regular service since 2016.
good service, polite staff members
Great job Cleaning my service rig.
Very fast and very friendly
Fast & Great experience at this location! Would be great on the GetintheLoop App :)
Hands down will continue to get my oil changed here Mathew and the staff were very accommodating offering refreshments and cookies ! Thank you Mathew for your excellent service top notch.
I am a customer of Great Canadian Oil since I moved to Langford (Victoria BC). Today, morning I was driving from Campbell River with my family includes two kids, suddenly there was a noise started to hear under the car, splash shield dragging off and makes noise. It was in 10 minutes driving distance to GCOC at Cumberland and when I arrived asked the young gentleman about problem solution. They helped, fixed and we continue our way to home safe. When I arrived home, I checked splash shield, the person did great job. Thanks GCOC for having great staffs , independent of your location
I guess it might be a mix of bad quality products, low pressure spray and extremely cold water but after spent $13 on this place my car was still dirty. On top of that there’s no way to buy tokens with credit card and the vacuum only accepts coins.
don't waste your money on the car wash left just as dirty as it came in $2 at pressure wash would have done same thing that cost $13
Fast and easy. Just drive in and get your oil changed. No appointment or car drop off needed! During the oil change, Great Canadian also tops up the Window Washer Fluid and does a very basic 21 point inspection like checking the Air Filter, Tire Pressure, and checking the Coolant and Power Steering Fluid levels and colours. The employees are Technicians with interests in auto but are not Mechanics. If you have any other issues that don't need immediate attention but you want reviewed while doing an oil change - get your oil changed at your Mechanic. Otherwise, Great Canadian is great and convenient for all your oil changes!
Was helped by Aisha , she was so efficient and fast! Definitely a great service for a good price
Carport is narrower and time is shorter. Watch out when you use brush.
When I lost oil pressure, due to a stuck relief valve, they performed a second oil change and brought in a mechanic to inspect my car, at no additional charge. Car is now running great!
Good service, fair prices
They do a great job here! Fast, friendly service and the staff are very knowledgeable.
Excellent experience. Friendly and fast!
Great and fast service, no need to get off ur car, see exactly what oil they are putting in. Also did 21 pts inspection as well. Guys are friendly. Convenient!
5 stars! I came through with my company vehicle on company time and Mathew was very helpful, got me in and out fast and I was so surprised to see how cheap an oil change was. Highly Recommend.
Wa ited 20 minutes to get in. $142.00 for synthetic oil on 2015 beattle. Later in day noticed oil leaking. Went back, said it was gasket. They replaced. No discount for all the trouble. Will not go back to this location or any other Great Canadian Oil change location.
Always great service!!
They are doing good service and pretty professional as well. Have my SUV doing oil change here anytime needed.
Great, friendly, professional service. They didn’t try to sell me anything I didn’t need and were helpful and informative. Will go back for sure.
Super friendly and helpful staff.
Drove right in. Fast, friendly, explained my options, topped up my wiper fluid. If all you need is an oil change this is a good place to go!
Why don't you people fix your coin boxes in your car wash? I was looking for someplace to wash my car and found your place. As I tried to get the coin box to take my coins it was proven useless. I watched 3 customers come and leave because you people are to useless to fix the freakin things. You have too much money obviously!
Great service!
Not sure about oil changes but the attached car wash reasonable and did a good job
Didn't appreciate the up-sell; but it's a good clean facility.
Good touchless car wash, but only one available. Had to wait 30 minutes to use it.
Perfect nice and close location to get your oil changed, or drop off used oil/coolant
My guy was pretty short with me. When I asked for an oil change service he told me what it would cost, and then asked if I wanted anything else checked. I figured this meant extra stuff so I said no... Now my receipt shows that nothing got checked, even what should be included in the oil service (tire pressure, other fluids). It says 'customer declined checks'. I didn't realize I had to tell him to do everything INCLUDED in what I'm paying for. I've worked as a Mechanic and that's not how you do things... And then the machine prompts for a tip...
These dudes are the best fixed my headlight and checked everything out for me plus super quick oil change thank you!!
Great place for basic maintenance, never had them push unnecessary work when I have been there.
Honest guys that didn't try to sell me crap I didn't need. I've been to all the shops in Langley but from now on this is the only place I will go.
Used their car wash, didn't get my oil changed.
The young lads are great.
Amazing staff...rob is the man
Staff is awesome, very polite and positive which makes for a great experience. They were also fast. Highly recommend.
My car was clean
These guys recently changed a belt for me. They worked like dogs for two hours to change it. The manager and supervisor worked on it and not once did they complain. They completed the task with a smile and a lot of sweat. Customer first? You bet!
Friendly trustworthy
Took my Chevy 1500 truck in for an oil/lube and filter change. While I was there they told me that my differential oil was milky (water contamination). I know that this wasn't true because I just had my pinion seal changed and the oil was changed at the same time. After a day of driving in salty/wet conditions I noticed an appreciable amount of oil covering the differential/undercarriage and spare tire. After taking a quick look it was easy to notice that they had forgotten to put the inspection/filler plug back in. I went back to them (in my other vehicle) and told them what had happened. He was nice enough to give me 2 1/2 litres of royal purple gear oil (good stuff) and said for me to bring it back and he'll take a look. When I returned the next day he was able to determine that everything was fine by looking through the hole. I now have a mixture of petroleum based and synthetic based oils, and whatever else I picked up during the time I was driving without a plug. I think a full differential oil change would have been more in line.
The service was WONDERFUL!
We went to the Great Canadian Oil on Metral for the first time and had a great experience. Everyone was wearing masks, at least one of the bay doors was open to allow for great air flow, and when handling the POS terminal they wore gloves. I noticed that the keyboard on the computer was also covered in a plastic mould so that when cleaning was completed it isn't going to affect the functionality of the keyboard and reduce risk of transmission on a very high touch surface. While I didn't get the name of the three guys that completed our oil change, they were very friendly, patient, efficient and thorough. They showed us the oil quality both before and after the change as well as our air filter. The tech in the pit did a quick inspection of the overall system. They provided options and topped up our windshield fluid (at no extra cost). One of the techs even cleaned out the dried up dead leaves caught between the hood and windshield, which was extremely courteous. We didn't feel pressured to get any additional services which is a big relief. They were clear about the cost differences and readily answered any questions we had (I.e types of oil) and even double checked on type of oil to use as our truck is relatively new and has very low mileage for its age of just two (2) years. I would highly recommend getting your vehicle serviced at this location. The car wash was also excellent.
Fast and friendly service. Reasonable prices.
Absolutely terrific service every time very informative and speedy crew. Couldn’t ask for a greater customer service too, definitely will keep bringing all our vehicles here. They’re very friendly and happy to help will recommend with the highest of appreciation. Thank you Brian Rob Matt you guys do terrific speedy work and we’re extremely happy to keep coming back.
Good wash, way better than nanaimo.
Great service and reasonable price.
Meant to review this companys few months ago when I got my oil change and transmission service....but was reminded of the good service when I called to get a copy of the paperwork a few days ago....so helpful! I had the copy via fax in 10 mins!! Really appreciated it!!!
Was told $80 on the phone, then oops final bill $136.00. Next time if you guys make that mistake when I tell you my car over the phone, you should eat the cost when I arrive, not just say oops. Otherwise it feels like some kind of scam.
Got everything
Normally pretty good but the last time I was there the girl was too busy making me feel like an idiot since I didn't know anything about cars (why I take it in for an oil change) that they couldn't be bothered to top off my windshield fluid which they ticked off on the checklist...I didn't realize this until I went to use it and nothing came out...also didn't check things and selected cust ok...I've heard this feedback from other females too...I guess your experience is all based on what technician you get...ill probably be back because of location but I'll try and take a peek to see who is servicing the section first...
Good and efficient. Had one bad experience. Waited forever in line for a oil change and no one approached me. They took a car that had been waiting maybr 5 min and I had been waiting 20min so i drove away and went to Mr.Lube
Always great service!
I will not be back. The last 2 times I went for a oil change the tech was way too pushy trying to up sell me on oil and other things I did not need. When I declined he got snotty and rolled his eyes and shook his head, then wanted to argue about it. The attitude from both these kids was not acceptable.
Love the fact that they accept credit card
Always great service at this Great Canadian!!! And a special thanks to Matthew and Alex! Wouldn't go anywhere else :)
Took both vehicles in recently.Good experience and courteous fast service.definately recommended
After reading great reviews I started taking my car here. So easy and always great service! Car wash is great too!
Fast, accurate, and friendly
Vacuum worked at first, but when it stopped due to out of time, I thre in another 5 bucks for extended and although it sounded like it was working, no suction at all. No number to cal for help. Don’t waste your money here.
Best service ever!!!
Good fast service. They go above and beyond on my old truck.
Great place management has got the concept down of what a car wash ought to be . So people if your needing that ride of yours, too get cleaned, in side and especially out side in then this is the place to head to for your "ride" to get it sparkling clean (only wish there were more of these branded car washes toodaloo and take care jude
Fast and knowledgable service.
They're very fast and friendly. Been going there for 3 years now and have never had a problem. Would highly recommend them
Good place. Fair prices , seems like good value. Dedicated and professional service people. Part of this families regular vehicle maintenance program.
Service was excellent, the staff always pleasant, not pushy with suggestions. Thanks again much appreciated Fluid Dishwasher Service
I was in and out within 15 minutes and the guy was so efficient and friendly and answered all my questions so I could understand. I'll definitely go back
I gotta say I'm impressed, the employees are super friendly and honest, they don't push sales on you like other places, they might be little more expensive but they go as far as going to their parts store to get the filter if they don't have it. I have got my f350 oil change and transmission filter change and the guys got me back on road quickly, John was great as well as Joel the new manager. All I got to say is that I'm thankful that there are still lube shops that are honest, quick and make sure they are proud of their work. Thanks again GCOC Langley
They were quick and Efficient
Wide selection of washes and wax. Good pressure and lots of soap. Vacuums on site.
I received excellent service from Mackie and Mitchell during my recent oil change. Thanks so much - you both rock!
Fast friendly service.
Nice guys. Quick and easy!!
Everytime I've been here the staff have been incredibly helpful and courteous.
This car wash has both wand wash and touchless auto wash. The touchless wash, at $18 cant even get dust off your car. I have used it twice and both times as soon as it dried all the dust was still all over my truck. The wand wash is generally ok though the equipment is extremely old and many of the settings are all worn off you dont know what your selecting so have to guess. pressure is mediocre at best but its a wand wash so I guess you get what effort you put into it.
Wife and I have used this location for both vehicles quite a few times and always received good to great service...until today. Had a boy named Luke service us. No matter where I go, I always do I high rpm check (2500-3000rpm) for 5-8seconds. Reason is to ensure the oil filter isn’t compromised (cross threaded or not tightened properly) under more rigorous circumstances. I’d rather do this than have my filter fly off on the hwy somewhere and my engine seize. Never been an issue anywhere I’ve gone. Until today. When I explained the “why” to this young man, I was told “this is my shop, and when I tell you to turn it off...you do so.” The “normal” is 2k/rpm for 5sec. Fairly pretentious way to speak to an informed paying return customer. I had not seen this guy in there before, but after talking briefly with the manager, we will be taking our business elsewhere.
Thank you Shaun for the awesome service!!
Always get prompt and wonderful service on our vehicles here. I recommend them. Adam assisted us today and helped with an issue my vehicle had and we are very pleased with his and the rest of the teams assistance.
Great service, the staff there really keep the customer in mind. One of the guys came out and said their would be a 5-10 minute wait and he offered us coffee or water. Once we were in the service was nice and quick, I would highly recommend this shop not only for the convenience but the superb service as well.
Great fast service
Seemed like fairly good service. They brought me a coffee and water. Only issue which in my opinion was a big issue. They decided to leave a stripped bolt on my plug which made for some complications in getting my next oil change. Would have been better if they just replaced the bolt with a new one.
Great service! Fast and friendly
Good
This is a good spot if you want a quick oil change.
Well done
The automated car wash here is great and so are the vacuums. The garbage bins are often overflowing though and it can be hard to find a place to wedge in your trash.
My first and last time ever going there. Names on my receipt are Casey and Quinn. Not sure who was up and who was down. But I had so much pressure and flat out lies about what will void my warranty from the guy upstairs. If I didnt know better it could have cost me alot of money. Worst service I've ever had at a shop.
Awesome service. Very personable:) thanks guys
Helpful. Quick and efficient.
Best place and not too busy
So friendly and professional
I usually change my own oil and fluids. Went here twice in the past when I just didn't feel like doing it myself. All I can say is good people doing honest work. Will be back for sure. Thanks! ????
Great team
I went in today and had Callum help me out. He went above and beyond by cleaning out some areas of my engine compartment and making sure everything was good to go. Will be back for this kind of customer service.
Absolutely wonderful service was in and out quickly. they also took care of my air filter and my windshield wipers at the same time would highly recommend going here if you need a good quality oil change with friendly professional service people.
Is what it is, good service
Best car wash in town. I always refer family and friends to get oil changed at this business.
Very good shop. Got exactly what I wanted. Oil change and new windshield wipers. No hard up-sell.
Better off going to Speed Wash on Fraser Highway it's the same price and you don't have to wash the car yourself
Actually they do an oil change fast for reasonable money and without too much unnecessary upsale. Polite and reasonable staff. I've been there about 6 times without issue.
Got my car in and out fast, friendly people always explains what and why different services are needed.
Always had pretty good experience there until last time . They have a check list they ho through, and the one guy looking after me sure didn't want to be there and couldn't get me thru fast enough... the print out I got said I okay ' d many things but they never bothered to ask me . I had to ask them to check air in tires, lights , and fill my coolant but they only filled halfway. I told them my filters all needed changing , they checked 1 but I have 3 , and they didn't have the 1 they checked so sent me on my way . The guy was rude, mopey... and for $118 , I felt totally ripped off. Won't go back!
Speedy friendly efficient service. Top notch.
Great attitudes by everyone working there. I've not been disappointed since they've been here.
Very quick service while you stay in your car. The staff are all personable and efficient. They'll check tire pressure and offer complimentary oil top up between visits. The only negative I can think of is their coffee ????
I recently did a road trip to California and the kilometers indicated oil change required. I went to this Langley location and I was turned down for an oil change. The tech showed me the oil dip stick and the oil was infact clean. The tech basically said that he didn't want to charge me for an unnecessary oil change. Really honest people. I just hope all other employees are the same way. I will definitely be coming back.
Fast, decent wash for my truck
Mat, rob & dylan all have amazing service and very friendly. Even offered cookies and a drink! Highly recommend. Will definitely be going back.
Great one stop vehicle service with a car wash
Great service , knowledgeable staff and didn't try to sell us anything we didn't need ..staff talked about maintenance to think about and plan for , on our next visit .fast and efficient...all really good ..we have 3 vehicles and wouldn't think of going anywhere else ...cheer's Watty.
Fast. Friendly. Efficient. Good advice.
Here about a month ago for oil change and they recommended a transmission flush. Back today when I had more time to get it down. Both times friendly service, efficient. No hard upsell tactics, that I have experienced at other locations. Will be back again.
Quick and prices right .cant go wrong
Great service done quickly. Even when it's early on a sunday and you can't remember your address or phone number they'll help you get through it.
Excellent service.
Friendly fast service.
Quick and easy oil changes. Been going here for years
Fast service. Nice employees. ????????????????
Quick and efficient
These guys are awesome! Been to alot of oil change spots over the years(other great canadian spots as well) These guys at the Courtenay location are by far the best. Super friendly & go above & beyond! You guys rock!
Polite, friendly, and good customer service. Didn't try to upsell.
Amazing staff. Great price..
Professional staff, very friendly and great service!
This is a good carwash. Don't bring any change though as they only accept ccard. Very clean (no pun intended) but it's nice to clean your car in a well maintained facility.
Had to go back as they told me I wasn't sure for an oil change yet. So yes honest and that means a lot to me. When I returned I was told what was recommended w no big sales pitch
Spend 15min and $17 dollars washing my car and just as I was about to leave one of the employees was leaf blowing the parking lot. Left with my car just as dirty as when I came
Great place to wash extra muddy machines.
Great service nice staff very informative good price for the service also best car wash in town.
I got an oil change and got my fluids checked here a few months ago. I just found out from Nissan that my rear diff is blown and the fluid was sludge. After approximately 3,000 km there is no way that kind of build up could happen if my differential fluid was 'all good' as they reported to me. It was the first time I had done an oil change on my 2015 Xterra so I got the fluids checked to make sure it was all good. It clearly wasn't! They managed to miss that and I have to replace my rear differential.
Wonderful young man who helped me today. Great personality and courteous. Unfortunately they are not adhering to mask policy, one older gentleman who worked there did not cover his nose with his mask, Walking up to my car. Customer next to me did not wear mask with closed bays and windows down. This is against provincial policy. Due to that I will go elsewhere in the future.
I had a great experience recently at this location. Went in for an oil change and Davis was amazing! Very helpful, knowledgeable, and professional. He assisted not only with the oil change but also fixed a light issue I had and he had to jump my car with his own car when my battery died. I will definitely be back!
Ok if youre looking for s basic quick oil change. Dont expect much though. Theyre mostly kids and dont know what to do if something goes wrong.
Quick service and friendly staff.
Awesome staff, quick and easy! Highly recommend!! Thank you guys!
I phoned ahead to enquire about cost of a Ford Mustang oil change. The young man was very friendly and helpful on the phone. I arrived around noon and they took me right away. Being a woman I am always nervous about having my car serviced as I am always concerned that I will be taken advantage of. But the team was helpful, checked my oil and told me it was still good. They didn’t charge me anything
If ur vehicle needs a clean.
Very imformatable great service
Always great service; professional and knowledgable staff. Ask for Aisha, she knows her stuff and has never sold me something my truck didn’t need! Thanks GCOC!
I have been coming for years to the Walnut Grove location. Staff and management have always gone above and beyond with their helpfulness and knowledge. I would only recommend this business to my family and friends.
A quick way to run 10 bucks out of your life forever
Impossible to purchase coins. Machine would not accept 5, 10 or 20 dollar bills.
amazing!! 2nd time I've come here for a change I thought I needed and they have told me "not yet" I shall keep coming back to them and recommend to all my friends, friendly, efficient and about all honest!! great work guys, love the treats and Lily loves the dog cookies!!
(Translated) Excellent service ... fast ... the employees are courteous ... It was my 1st visit ... I would go back without problems. (Original) Excellent service...rapide...les employés sont courtois... C était ma 1 ère visite...j y retournerais sans problèmes.
5 stars+ the plus is because they stood behind a mistake they made and paid $800 in bills because of it,outright,no questions asked. Kudos,will definitely stay a repeat customer.RT
Knowledgeable staff & great service.
Touchless, clean, yum!
After I had the oil change done my oil light is still on and the sticker they give you to remind you of my next oil change well the mileage is alot less than what I already had on my vehicle so what's up with that and they were quite high in there price I wish that I would have gone somewhere else. Gave 1 star only because you have to to post
Nik was amazing, on the ball and very honest. He’s approachable and knowledgeable. Making a great effort to perform the best service !
Troy, Mackie and Adam we're great and super helpful. Our engine was overheating and they figured out pretty quickly that their was an air bubble in our cooling system. They had us fixed up and on the road in no time. I'd highly recommend this shop.
Fast service with friendly and knowledgeable staff to assist you.
Good job washing the car
Good place to get oil change. The people are always friendly and do a thorough job of changing oil checking other fluids checking tire pressure and lights.
Terrible service. Took me 2 days to get the oil and spillage from my paint job. Just plain sloppy work. No return visits for me.
Friendly staff, very fast.
Always efficient and honest service. No pressure or hard sell tactics to bully you into buying something you don't need. Fast and efficient oil changes. Today I visited because according to my dealership sticker on my windscreen I was due an oil change - the guy I spoke to advised me that the oil was clean and according to the manufacturers recommendation I didn't need to change my oil yet. His honesty saved me money and has ensured I will be using them in future instead of the dealership. Thank you.
Great service!
Service was both incredibly quick and professional. The staff also went above and beyond with helping me with a radiator hose swap, highly recommended.
Went to use the Dog wash, no warm water was available and had I known that , I would not have used this business. All they would have to do is post a notice to customer "saying dog wash is out of order" Locking device to secure the Dog on the wash table is still broken for many months now. The non slip mat does not stay in place. No heat was on inside the dog wash. The Phone number posted does not work.The Dog wash area is in a state of disrepair . Previous times the machine took the money but would not turn on. That was the last time I went there, just a terrible way to run a business and take the money from the customer.
Went in for an oil change, was told I had another 3-5 000 km left and they topped up my fluids, checked my air filter, and sent me on my way with no cost! Thanks! Have been here a couple time’s and I always have a prompt, knowledgeable, and friendly experience here! You guys rock!
Best place in the city to service your vehicle's needs. Polite and knowledgeable staff make the trip easy. Adam was courteous and took the time to explain everything to my wife and I, all while getting us in and out as fast as possible. I will be bringing both our vehicles back everytime they need servicing. Adam's knowledge of our vehicle really gives a great peace of mind.
Employee was friendly and very helpful! I even received a free ultimate car wash!
i went their for a oil change and they look at a bunch of stuff on my truck too. anyway long story sort. they look at my dif and that end up going the next week. i brought my truck back to them. they changed the hole back end on my truck pretty much free of charge and no hassle about it.
HORRIBLE CAR WASH!!. EUIPMENT DOESNT WORK AND $2 PER CYCLE RIPPOFF
Convienance! That's it.
This service was fast and the workers were great! I believe I had Cole and Aiden helping me, they were both in great moods, helpful and very nice! Would definitely recommend this place and will return for future oil changes
got in right away, Dealt with a young man Named Davis, he was very knowledgeable, polite and in a great mood. Rarely get service like this in todays day and age, would have offered him a job if he wasn't so established were he is. Thankyou Davis you now have a return customer!
I enjoy this place. John was awesome. 11/10 Not pushy, with the choices I ask for. The people are very nice. Prices are upfront and fair. Best of all. They have coupons once in a while in the local paper. 5 star 100%
These fellas were great. Very personable and helped me with my battery issue.
Fast and efficient, just remember to check out the online coupons so you save some money..
If I need my oil changed in Langley our family always goes to the great oil change. It's a little out of the way, but we always get a free car wash!
Great service and don't try to upsell if service not needed. ⭐⭐⭐⭐????
Very unhappy very unfriendly not like in the service I will never come back here again
By far the best service I've had anywhere! Nice, efficient, competent people. Complementary drinks and treats. Half price on car wash with our oil change. Truly the highlight of my day! Thumbs up you guys.
Good servise
I was pretty skeptical going to any franchise to get my oil changed after reading all the bad reviews for many oil change stations. but after working on other parts of my car for a total of 8 hours today, the last thing i wanted to do was change the oil. so i crossed my fingers and got it done at this location tonight. i was pleasantly surprised. i had a coupon for a 32.99 basic oil change. Lucas was the guy i dealt with. He was super friendly and polite and told me the total cost it would be including enviro fee and disposal fee etc. and asked if i was okay with it. He showed me the condition of my other fluids and asked if i wanted them changed right away. There was no pressure at all to say yes, and I declined. I figured it was the standard upsell they mention to everyone and i had already spent a couple hundred bucks on other things for the car today. it was quick and easy, Lucas was friendly and i didn't feel any pressure to buy more services i wasn't planning on getting already. job well done
It's ok. Prefer machines that spray under car
Amazing and honest service. Happy to go back.
Pushy like all oil change shops...teying to upsell.
Not to friendly there... The fellow that did us hardly smiled...
Price was ok but cold water only. Would not go back.
Fast and friendly.
Wonderful experience again!! Jake was the very best - happy, cheery, and very knowledgeable. Great company and exceptional customer service.
This k is a great place for a quick oil change and the staff were very efficient and polite. Highly recommended
Guys really helped me out! Got the change done promptly and professionally. Addressed multiple other fluid levels. Great service.
I recently came to the oil change and had great service. They were friendly and quick to help me out.
great staff!
Great staff and service. I Never go anywhere else.
Great guys, great service. Top notch oil change spot.
Great service and didn't feed me any BS. Highly recommend.
Awesome service! So quick and professional. Got my oil changed and they even replaced my headlight bulb. They didn't have one in stock so they called Loordco and one was brought over right away! I got half off my car wash too. When the vacuum machine ate my loonie, Elliott came out to make sure it would work. Happy customer!
Easy and fast oil change
They are kind
Great place. The technician we had was very helpful and professional. Very happy.
I’ve been going here for years and have always had a good experience. Today I had a terrible experience. My dad and my brother are car guys who do all my maintenance, I go here JUST to get my oil changed. The tech I had today was pushy, condescending and rude. I told him my transmission fluid had been changed within the last year and he implied that I was lying as my fluid was “darker than it should be”. He alledged that since 2015 I’ve required my transmission fluid be changed and there is no record it having been done. It’s been done, just not at Great Canadian Oil Change. He proceeded to continue on about the transmission fluid during my entire service and assured me that “they really do know what they’re talking about”. Needless to say, I won’t be coming back - the service I received today was inappropriate and unprofessional.
Great customer service!!
The customer service is always so good here. They are so honest and reliable. Very happy with their service. I visited today with Ryan.
Works great almost all the time. Sometimes a station will be out of wax or soap but other than that really good self serve car wash
Good place to come for oil change. Staff was professional and friendly, no attempt to upsell unnecessary products/additives. What I liked was being able to see what full synthetic oil was being used, hearing the seals cracked on the bottles - knowing I'm getting the quality product I expect, and not some unknown oil from a drum in the back. I'll definitely come back.
Wasted a trip hoping to get the oil change done! Their website says they are open until 5 pm but when you reach at 4pm, they tell you that they have decided to close an hour early because the business was slow. If the hours are going to be flexible based on how many customers come to you then say that upfront or be ready for reviews from your customers lamenting their wasted time and effort.
My Credit Card was compromised for the 3rd time at this location last week. The card readers are not checked regularly. My fault for going back there. But I will only use cash if I ever return.
It's a good place
It's convenient with a car wash right next door
Friendly staff. Good food.
Good service and quick.
First time there, people are very professional and friendly.
Clean
Very professional and fast service!
The upsale I got was if I wanted my tire pressure checked. I asked if there any coupons when I phoned ahead, he said he believed there was an $8 dollar one one Google. I checked and found a $20 off coupon! I just screen shot it and they honored it no problem. Around $54 for an oil change, I'll be back! With coupon, Mr Lube was $81!
Very helpful! Informative, and great in checking little things i had concerns about! Highly recommend... Plus, they offer you coffee, tea or hot chocolate and a treat while you wait!
The staff and equip are good they have the right equip for transmission flushes and coolant flushes but they currently tried to upsell the wrong person . They tried to sell my wife a transmission flush when it was just done 3 months ago they brought a sample of dirty oil to her and showed her what clean oil looked like (slide of hand) this really brought this place down in my books . Apparently up sales are more important then repeat customers. If you do go there be stern and dont be fooled ask to see it come out of the vehicle and ask to see the sample bottle before and during sampling so you know it's from your vehicle
There are very polite and very informative have been going there for a couple of years and will continue to Elliott is very kind and I give him 5 stars
Turns out I didn't need to change the oil so they topped me up for free and told me when to return.....excellent service. I definitely will use their location from now on! Thanks
Great car wash
Another fantastic experience today at the Metral Dr. location. Staff goes above and beyond everytime, keeping you informed and helping problem solve little things, and not doing unnecessary servicing (we thought we needed an oil change, turns out we still had lots of life left). Reasons like this are why we keep coming back.
Done it all real fast good job
Got an oil change . All went well. I would get another oil change here
Friendly and efficient!
It was dreadful, visas don't work in any of the bays, takes change in some of the vacuum machines. Unless you have change before coming here, there is no point. Chevron just down the street does a better and quality touchless wash than both their drive ins.
Incredibly nice staff, great service
Great Canadian Oil Change Langley did not remember to rebolt one of the 2 places for the cover underneath my truck. Result was the cover coming half off; dragging on highway 1 & my trip to Vernon being delayed by hours on Nov 1 2018 when I had to get emergency help at MSA Ford dealership in Abbotsford BC. Shame on you Great Canadian Oil Change Langley location. Unprofessional job; compromised my vehicle & safety due to negligence. Never go there.
Good place to wash car
10/10 always helpful every time I’m here
Great experience, polite friendly staff, would definitely come here again.
Little bit of a wait but great service
Great service
Went there with work vehicle, quick work
Best car wash in town hands down. We drive trucks and it does a great job of cleaning them , most car washes don't get them clean this one does!!
Fast reliable service.
Great fast service, friendly and very informative. Huge Thank you!!
I love this place! Always so professional and honest on what you actually need done. I'm reimpressed ever visit. Keep up the good work and thank you to Mathew today especially!
As always, outstanding and awesome. Great service. Great crew.