Reviews of Fountain Tire (Car Wash)

tracy g

Traveling through, I had the best experience there today. Professional, caring and on my way in 20 mins. Honest feedback and a garage with heart. You shouldn’t think twice, just go there. If I lived here or close by I would save all of my vehicle work for them. Amazing ...... thank you ???? so much.

Angela F

Great service

Michael Barnard

When I called the gentleman who picked up was pretty rude and condescending. He just seemed like he wanted to get off the phone. I didn't end up choosing them but I figured I toss up a review for the poor customer service. I'll try Kal Tire.

Vanessa Marshak

Always fabulous reliable service. Bring them Pizza!

Christine York

Great service

Gillian Hinton

Went in today in attempts to replace my serpentine belt, the staff were all incredibly friendly, and as a woman, and someone who doesn't know anything about cars, it was a super comfortable environment to walk into. Due to my car's model, they weren't able to find a belt for me, and after driving around and checking three different stores, they waved me out with no fees, as I had been sitting there for a couple hours. Everyone there knew their stuff, and were respectful and helpful to every other person who walked in there. Literally have never had good enough service to write a review about it. Thanks guys :)

Carl-Guy Artemis

Excellent people. They turned a very bad morning into a great afternoon. I am now a loyal customer for life. Highly recommended.

Ross Browne

Dwayne got us back on the road in no time at all. Greatly appreciated.

John Gordon

These guys are good at their job and friendly. Very happy

Mr Clean

$20 to rotate two tires that they could have done for free but I had no appointment so what can I expect from a greasy tire store, bet they would have done it for free if they knew I was a Google reviewer. Two stars for doing two mins work for $20 if they had heart they could have not charged me since I look like I cannot afford alot and probly give free rotations to rich people alot.

Peter A

Got a couple tires put on and a rim repair recently. Had tough luck around the valley trying to find a place to do it on short notice. Except Fountain Tire. Got nothing short of great, fast service and a wicked nice price for the job. Staff was funny as hell and friendly from the get go. Definitely my go to from now.

Josh LaPante

I am from Edmonton and needed my brakes inspected last minute when we got to town the last week of July. Every shop in town was booked and couldn't offer any type of help. Fountain tire offered to have a tire tech inspect my brakes just so I could figure out what I was dealing with it the very least. They found I needed new brakes on the front of my truck. Their Mechanic came out and said he could help me out as he had 2 hours before his next scheduled service. They replaced my brakes and had mr running on the road again by lunch time. Would come back for service again if we didn't live so far away. Thanks again to the whole team for hooking us up when they barely had time to breathe! Very much appreciated for the drive home! -Ginger Man Mechanical Ltd.

Sparsic

Booked an appointment for a new tire and wheel setup to swap out my winter setup. Craig greeted me and addressed any requests I made with no issues at all. My new tires were mounted, balanced, and installed all within 45 minutes amongst their busy schedule. I would highly recommend anyone to visit Fountain Tire Courtenay as Craig and his team are great to do business with!

D -

They fixed my flat for free

Justine Denis

I went there to have my old summer tires mounted on rims and installed on my car. I showed up later in the day so they weren't sure if it would be done by the end of the day but they were done half an hour before they closed. They also offered to wait for me if I couldn't make it back there by 5pm in rush hour traffic. They were very nice, friendly and accommodating. I didn't need an appointment... The other tire shops I called all required appointments and were booking for three days to a week later and had higher prices.

Lindsey McDonald

These guys really go above and beyond! The level of care, and effort this location will put into your vehicle is rare in this day and age. I would absolutely recommend Craig and his team to my friends and family.

Shawn H

Fixed my tire for free in spite of being busy. I will be back for sure.

edward clifford

Excellent

Chantelle Mailer

They keep all our old work truck in good working order. Have saved us several times by going above and beyond to fix parts and to find specialty parts for us. Really appreciate the level of service and honest feedback.

Mark King

They found the exact type of tire I was looking for. Service was friendly. I found they were too casual for the 'apointment' which will be good for some.

Chelsea Brown

Fountain Tire is the best! Excellent customer service, highly recommend :)

Travis Cadden

Quick repair of a tire by very professional technicians got me back on the road in under 20 minutes

Howard Thomas

great customer service and I love my new tires

naomi friesen

I accompanied my friend from Gabriola to have her flat fixed. She was amazed how efficient, upbeat with a can-do attitude the young man had. She wants to drive all the way to Courtenay the next time she needs tires! Good job guys. We recommend you every time.

Kimberly Stelmack

I had to pop into Fountain Tire this morning. As a healthcare worker, I must continue to work during this difficult time, and safety is a must. I was immensely impressed and grateful at the level of sanitation being practised by staff. Only 2 customers allowed in, at one time, and the receptionist was actively spraying all surfaces everytime a customer left. They also went up and above to keep me safe on the road while reducing my costs, acknowledging my dedication to the community as a healthcare provider. This is why I only take my vehicle to Fountain Tire. You guys are amazing!

DJ Mooney

HIGHLY RECOMMEND! If I could give Craig and his team 6 ⭐'s I would! I called Fountain Tire late afternoon - 2 p.m. on a very busy Friday (Kal Tire didn't even pick up the phone), looking to get 4 new tires mounted & installed on my truck. I brought her in, thinking I would most definitely have to wait until the next day to get her back - and seeing how smoking busy these guys were, I was 100% totally fine with that! Craig gave me a shout back not even a cpl hours later and told me my truck was currently on the hoist and it would be done by the end of the day...I was actually blown away by his level of service & dedication to the customer. Not to mention his team even quickly checked my front end alignment FOR FREE just to make sure she was ????. The FT crew did a perfect job on the install, and the tires and truck are performing exactly as they should. This day and age you VERY RARELY find a truly amazing level of professional service - one that Craig and the FT team continue to offer...day in, and day out. BIG THANKS and all the very best to you Craig, and the entire FT crew!!!

Vernon Brewster

Good service.

Gerry Bishop

Great staff

Sushistew

Very friendly and fast service. Will always go here first.

Russell James

Great tire shop. Prices were pretty good and service was great.

Randy Mitchell

Excellent, fast, friendly. Couldn't ask for more!

Sanie Joel Cagoco (DocWiz)

Staff is great!

Chris Eddy

Great staff and always prompt service. I've got a Tesla model 3 which requires an additional level of care when it comes to tire rotation. Their knowledgeable staff is always attentive and safe with the car.

Spiral Sun

Called Saturday late afternoon with my tire issue. Was told to bring it in and received immediate service. The job was done quickly and efficiently! My lucky day was completed by a smile and complimentary service. Thank you so much!????

Conor MacLoclen

Great guys. Walk-in. Get tires, installed them. No hassle. They work with the Canex too for use of the Canex plan.

James Brant

these guys are true professionals. they will give you the time of day, answer all your questions (i ask a lot) with no sales pressure at all. the front desk staff and management are top notch and the workers are all surprisingly friendly. i've been a customer for 10 years, countless flat fixes and 3 sets of tires and it's hard to go anywhere else when these guys are so good.

Mike

Excellent service. Great value for your investment. Craig and his team did a quality job.

Kelly Sawa

Craig beat Costco’s price and we got a great set of tires at a reasonable price. Thanks!

Glenn Vaags

Craig and the team at Fountain Tire have maintained my vehicles for over 15 years. Great customer service where you are a friend not just a client. Wouldn’t trust anyone else in the Valley.

Ken Seabloom

Dealt with FT for a long time and will continue to do so.

Hayden Eely

The staff at fountain tire are absolutely awesome! They went the extra mile when they couldn't figure out some lights on my dash due to needing an alignment and rather than leave me high and dry they called me the next day, got me in quickly and fixed it for me free of charge! Highly recommended seeing them!

Gillian Andrews

I recently had a very positive experience at Fountain Tire when I took a flat tire in to be repaired. They repaired the puncture, took off the spare, put the regular tire back - and didn’t charge me anything! They were so friendly and helpful. I’d certainly recommend Fountain Tire. Thanks, guys.

Gregg Ferrie

Excellent service. Fast and courteous. Would definitely return.

Tom Christensen

I have dealt with Fountain Tire for many years and have had good service with my cars and motorhomes. I took a wheel off my car hauler trailer and dropped it off for repair of a slow leak. They called me about 20 minutes later and told me the repair was complete. I went to pick up the wheel and thank them and I was handed a bill for $35 dollars. I was shocked. I was told that they couldn't keep their doors open if they didn't charge for flat repair. Kal Tire and Tire Land charge nothing to fix a flat. When the folks at Fountain Tire read this they can look up my history and see how much money I have spent there in the past. They will never see me again.

Cain Manton

Got new tires mounted and balanced on new rims for a wicked price and they were fast and efficient. Will definitely be coming back for my tire needs in the future

Greg Baute

Just awesome!

Sharon Ashley

These guys are AWESOME! Took care of my brand new vehicle straight away. Fixed and on the road in twenty minutes. Can't thank them enough!! So lucky to have these guys in our community! I won't be taking my vehicles anywhere else....

c d

Great customer service, knowledgeable and quick to get me in. Would 100% reccomend to people I like. Will use them again!

Steve Morgan

They dropped everything to fix my flat. Can't ask for better than that!

Kari Nurmi

Fountain Tire is the best place ever to deal with. They are knowledgeable, friendly, fast and affordable. They go above and beyond to satisfy their customers. Absolutely reccomend ⭐⭐⭐⭐⭐

Jeremy boehm

It started to snow, my wife was panicking, but these guys installed in an hour! Unbelievable, friendly and quick even when busy

Linda Birmingham

I’m new to Courtenay and took my Mazda in for servicing and tire change I was impressed with the service and kindness of everyone working there Would highly recommend to anyone

Danner

Highly recommended! I had to get my tire fixed this summer due to a puncture. After the first fix, the tire kept deflating over a period of about 2 weeks. I took it back and they fixed it free of charge. I thought my ordeal was over. Then again, after a few months since the initial repair, I started to lose pressure again on the same tire. I thought it was still the same pinhole causing the problem. As it turned out, it was another nail! Very frustrated but happy to see it getting fixed. At checkout they didn't charge me anything! I also had my front rotors turned there a few weeks ago and now have a vibration free brake. Overall extremely satisfied. Thank you very much.

Kris TeWinkel

I will definitely be recommending this fountain tire to anyone who asks. The workplace is tidy while Craig and Dwayne are professional, dependable and quick. Great fixers of bad days and well worth a 5 star rating.

Jane Knight

Fast, efficient, and a beauty set of tires to keep me safe! Thank you guys!

Jessica Belrose

Dwayne and Greg have been so amazing and squeezed us in last minute so we can catch a ferry. Could not have asked for a better customer service experience. Highest recommendation from this urgent traveller!

Scott Lyle

Great tire shop. Friendly, efficient and always ready to take care of you and your vehicle.

Chris C

Craig was great and very professional called in got me in quick and took care of the repair right away. Outstanding customer service ????

Andrea Fuller

A very big thanks to Craig who went above and beyond for me with my Langley boo boo on my brand new winter tire. My decision to choose Fountain Tire was based on my son who said he really liked dealing with Fountain Tire Courtenay and that they stand behind their products, as well as the warranty guarantee. Again many Thanks for the Christmas blessing, Craig Merry Christmas to you and your family.

ross ceria

My experience with this shop was from last summer. Just thought I'd give some feedbacks. These guys were great. They treated me warmly and me me feel comfortable. I would definitely come back to do business again next time.

Denys Laporte

Nice shop

Grant Law

Best service ever great guys an lady's

Grant Macaulay

Fast friendly service. Good deals on tires as well.

Andrew Greenwood

phoned to get a price, Craig give me a price that was better than Costco . Went down and left the vehicle , came back to a bill that was double . Mentioned the phone quote he just said no this was the price and how do I want to pay .Not impressed (Craig was out)

Joseph Preece / Wolfe

They can be pretty busy at times, but that is because they have great service and work with you to get what you need within your budget. I buy my tires here for both my personal and work vehicles.

Mike Shaw

Tires mounted and balanced quickly, friendly staff and a nice waiting area.

Cindy Oliphant

Less than an hour before closing on Friday and they took my slow leaky tire and fixed it, and wouldn't charge me for the service. That takes customer service to a whole new level. Will highly recommend to anyone and everyone.

Melanie Baker

Fountain Tire correctly diagnosed the issue with my tire after 3 failed attempts and incorrect diagnosis from Kal-Tire. Fountain Tire saved me time and money by going the extra mile to explain and fix things properly. I am so grateful to the staff at Fountain Tire for all their help.

Marty Wilcox

Saved my but with a service call, when my trailer blew a tire.great fast service

tarun moudgill

no proper service felt like i was ignored.

antonio pinheiro

Fast and efficient

Bruce Johnston

Quick to see our car and give us pricing on needed repairs

Hannah Beard

Outstanding customer service, thank you so much!

Yvon Savoie

Yesterday, 30 Nov 17, I had four all-weather tires installed on my Jeep. Due to an error, in that the original tires I had ordered could not be found, without hesitation they upgraded me to higher quality tire at very close to the initial quote. Extremely happy with what was installed and the price. Great staff, helpful and friendly. Would recommend these folks without hesitation.

androsborsato

Got sent here by Nissan to get rims mounted, they told me to phone Nissan to see if they would hook me up with wheel sensors. And they did! Just talking to these guys saved me $800. Friendly and fast.

Diana King

I received the best service from this business. Craig was friendly, knows the tire business inside and out and really knows how to treat customers right. The price was very fair and I will always go back to this business when I need tire service, this is by far the best tire business in Courtenay. If I could give them 10 stars, I would!

Cameron Wood

Always been treated well. Busy place due to their quality

David Dudra

The boys are awsome !

Shelley Kean

Fast, friendly, affordable service. What more can I say? The best in town.

Melissa MacDonald

Thanks to the fellows at Courtenay Fountain tire, for always being available to help me with what is required.. they are fast and furious with their service. Top notch fellas there!!!

Joanne Raymond

Had some Tire problems on our RV extremely helpful staff that looked after us right away.

Michele Brunskill

Excellent service and staff!!

Shawn Tennant

Awesome staff , went in on a budget and left with a perfect set of tires. The staff were very helpful and very fast I haven't ever received such speedy and amazing service on a budget. Thanks for the new boots for the black nasty boys I will be a return customer . From the front counter to the staff in the back you guys are amazing and I appreciated how I was treated and I couldn't have been happier with how it all worked out

Bre M

Had awesone service today, thanks for fixing our tire and getting is back to our vacation!

Richard Jager

The staff there were fantastic anyone who needs tire work done I would highly recommend this place awsome people

Katherine Thomas

Incredible service. We felt well taken care of from the initial phone call right through to the drive home! When I phoned in a panic as our car was wobbling down the highway i was assured that fountain tire would get us back on the road and home safe, and that they did with an impressively short turn around time! With an abundance of car repair shops in that tiny area of Courtenay we count ourselves lucky to have ended up at Fountain Tire. Thanks guys!

Mike Buettell

Passing through Comox on a RV Rally and needed a new spare. These guys gave me fantastic service all at a very fair price. In and out in a half hour. Fountain Tire is THE BEST.

Leanne S

Amazing staff, honest, friendly, and knowledgeable

Elliot Humphries

Great service, friendly staff. Most of all, honest people. Brought my truck in thinking I was gonna have to get the slave replaced for my clutch which would cost over $1000 and was ready to do it. They looked it over and worked some magic and sent me on my way for free. Highly recommend.

S

Fabulous service. Courteous great folks!! Repaired my flat put it back on truck, put spare away and had me back on the road in 35 minutes. Absolutely recommend.

Timothy Van Alstine

I had the unfortunate experience of having my windshield wipers vandalized at Mt Washington. The staff at Fountain Tire in Courtenay were exemplary. They repaired the bent wiper arm and replaced both blades quickly and efficiently at a reasonable cost. This is a business with good old-fashioned values and a business worthy of support.

Jim

staff are awesome and Craig went above and beyond and got us great deal on rims and tires highly recommended and for sure will be going back for any tire needs

Diana Grant

Was very happy with the service in changing my winter tires to summer tires and because I bought the tires at Fountain Tire, there was no charge. Staff were very helpful and friendly!

Alex Osborne

Fast service, reasonably priced! Thank you!! Highly recommend