Reviews of Comox Valley Dodge Chrysler Jeep Ram (Car Wash)

Andre Blais

Worst service EVER, They mess the job twice on my grand cherokee CRD. Dont bring any Diesel at this Dealership!

Meagan Slubowski

Love my new Warlock! The staff here were amazing, efficient and professional. It was the most stress-free vehicle purchase my family has had. Definitely recommend Comox Valley Dodge!

Emilie Joshi

Awesome customer service, very knowledgeable

Gregory Cran

We are very satisfied with the service we received both in servicing our 2010 Dodge Ram and in our recent purchase of a 2015 Jeep Cherokee Trailhawk. Staff, from service to sales, have been great to work with!!

Shawn Ginn

Great dealership.

TrollGRG G

In a time when most dealerships want the sell you a vehicle and then overcharge for service, it is a pleasant surprise to go to Comox Valley Dodge. We stopped in at the dealership this morning with what I thought was a simple question. It turned out that the question was simple but there was a problem and the solution not as simple. David Williams quickly identified our problem and immediately set to work fixing it. In no time we were on our way very pleased with our experience and David in particular.

BRIAN HESSLER

Courteous, professional, listed what was wrong with my vehicle, got and gave me a concise report and quote as to cost. Got me home and returned to Comox Valley Dodge when work was complete. Work done was done well, vehicle returned was cleaned. Very happy to be a customer.

Aussie Diesel

Awesome and very friendly staff. As helpful as they possibly could be with my totally random questions and requests! Highly recommend hitting up the folks in service for any of your questions or needs!

John Frisch

Parts Dept was very helpful, ordered and delivered as promised plus advice on products to upgrade vehicle chassis.

Colin Grainger

Showed interest in a truck. Spoke with a sister dealership at length and nailed down a deal. Comox then jacked up the price by $2000 as soon as I showed interest. What a shady dealership! Stay away!!!

Markus Mueller

I have been to Comox Valley Dodge a couple times with my 2005 Magnum, and I'm absolutely impressed with the work and service of all the people at the dealership. I´m always welcome and feel in good hands. If I need a shuttle service there is always a driver to drive me around and pick me up again. All the repairs and services are well explain. Even with minor repairs they take the time to look at them and the car wash after the service is great.

Adam Boyd

Carson is the man!! Great people, great business.

Clarice Coty

Recently, I was visiting my mom in the hospital and returned to the parking lot to find that someone had backed into my drivers door and had damaged it so badly, I could not open the door. I needed to get my car fixed and required a loaner car quickly to be with my mom who was being transferred to the Royal Jubilee Hospital in Victoria. I called Comox Valley Dodge on December 31 and spoke to Rob, the manager of the Body Shop. I met him there 2 hours later and he offered me a loaner car while my car was being fixed. I also asked him to adjust my lights, as I had asked two different repair shops to do this and both places told me there was nothing wrong with my lights. I knew there was something amiss, as every time I drove at night, oncoming drivers flashed their bright lights at me even though I did not have my brights lights on. Rob told me what a simple fix it was and adjusted the lights for me. I went to pick up my car the following week and was really happy with the results. I was impressed with the friendly and professional service that Rob provided. Thank you very much!

Wayne Wilson

Service department is top notch.

Steven Snyder

Fantastic experience with Parker, Penny and the entire crew. I highly recommend this amazing dealership! Thanks again Comox Valley Dodge!!

Tom Furlotte

Kevin and Kim helped us to trade our 2010 Ram 1500 for a spanking new Ram 1500 Big horn. We did most of our communications via email and text. We are very happy with our new truck. It will serve us now and in the future. Thanx a bunch. If your wondering where the dealership is, ask Kevin and he will tell you " Its on TOP of Mission hill" Tom and Heather F

D -

Yup it's a car lot

Robyn Lefevre

Thank you so much for making the transition to a new to us car go so smoothly. We had been looking for a few months for a vehicle that suits our family needs, and low and behold it was in your parking lot just waiting for us..... Thank you so much.... especially T.J., love the van......it's beautiful....

Dano Coutu

Stopped by on Friday for a safety notice? appointment scheduled for Saturday morning. Worked done in 1/2 hour plus free carwash. Excellent service

Gagan

Our preferred dealership to deal with!!

Michele Walls

This was absolutely the best vehicle buying experience I have ever had. Exceptional customer service in every aspect of the purchase of my new jeep. A big thank you to Donny, Oliver and Char- such a great team at CV Dodge.

Scott Glass

Great Staff

Erik Pinheiro

Dayna went above and beyond my expectations informing me off all the features the different vehicles have making choosing my dream car a smooth experience!

Chase Procter

By far the best dealership within the Comox Valley! Have nothing but amazing things to say about Beau Calnan. 10/10!

Chrise Brooks

Needed an oil change but work on call so it is hard to schedule an appointment but they scheduled me one and told me if I could not make to just let them know as soon as possible. I was able to make it for the appointment and they had my can done quickly. Thanx.

Gurj Gill

Had an awesome experience thanks to Carson and his team. Everyone was professional and friendly. I got a great deal, definitely going to recommend them to everyone!

Shawn H

Good service section. Fast and very polite

Cordell Payne

Absolutely amazing place! The staff there are definitely on the top of the list for places I’ve purchased vehicles from. I dealt with Parker, who went above and beyond my expectations for customer support and really made me feel like a part of the family there even long after the purchase was finalized. Before picking up the truck, even though it was previously owned, he had brand new tires put on just because. If I have to buy another vehicle or see anyone in the market, I’ll certainly be sending them his way.

Tony Singleton

Char is such a great business manager. She really knows her stuff. I hear they are getting a new GM, Carson Grant and I have dealt with him in the past. Super stand up guy. Between Carson and Char, if they can’t get the deal done then no one can. Great team, great store, great selection. I can’t say enough good things about them.

Cathy Fowler

Love Dodge products and service!!!! I had great service from a great technician. Fast and friendly service all around.

Susan Harrison

I was treated fairly and honestly by our salesman, Don and the finance people, Melissa and Robert. They were all thoughtful and informative in answering my questions and walking me thru the process of purchasing my Chrysler 200.

Raven Eagleye

These guys are awesome!!!

Jon De Roo

Very friendly staff, courteous and wonderful to deal with. The courtesy wash after servicing is a nice touch. Merci!

Alexander Hugenschmidt

Great service especially by sales person Bill

Joni Barth

Great service friendly staff.

Harry

Went there for the info about new jeep wrangler 2020, they asked for my ID for test drive i gave it but they ran background credit check on me without my permission. I don't mind if you run credit check but learn how to ask first. I find that out the next day from my bank that my credit score is affected because of recent credit check done by this dealership (comox valley dodge chrysler). Make sure they're not checking your credit without asking your permission (was the manager himself who did it) Not returning back again.

Marie-Josée Bessette

Good service and nice people with a beautiful smile!

Chris Mossauer

We had out Dodge Magnum in for a front end sound and hey found hat is was the sway bar link. The service department was great in calling to let me know the issue when the part would be in and when the work was complete. I would recommend them

Luke Anderson

Best Tires I've owned, the parts guy was honest and sincere, we would highly recommend them!

Jesse Friel

Thanks to Logan for helping my find my new vehicle! Super happy with it.

Northern Horse Transport

Absolutely astounding in the service department. We take all our company trucks here for maintenance and they always make sure they keep us on schedule ????????????

Daniel Filiatreault

Great Service

Jeffrey McIsaac

CVD sales team were a real pleasure to do business with, TJ especially. The new 2019 Rams are sweet.

Derek Firth

Great service, thanks Chris for going the extra mile!

Gerry Bishop

Great staff

Larry Lorimer

Very courteous, friendly and attentive

Daniele Rey

Always happy to see you and help you out!

Taren Hornsby

Amazing new General manager in Carson!

Ethan Landshark

Very positive experience. Max Davies found me a vehicle that matched my needs exactly and came in under budget. Big shout out to the service department for helping me out after I slid into the ditch during the blizzard this year.

John de Jong

Michael Marchi and team did a great job!

msapps MsProgramming

My truck needed new front wheel bearings. The shop did the work quickly, and got the vehicle back to me in minimal time. The also gave me a ride home while I waited, and picked me up again when it was done. Excellent work.

Kevin Stapleton

Bought a brand new jeep, then a new Truck. Guess I didn't spend enough money to get help while looking for another vehicle. I bought a Chevy instead.

Donna Mae Frawley

I feel very confident that I can trust the people at Comox Valley Dodge Chrysler Jeep. The service department always explains everything to me - they have even called me, while my van was in the shop,to say that not all of the work that we had scheduled was necessary right away, so they were going to only do part of the service. That really impressed me and you can be very sure that I have shared that story with many people. I feel safer in my vehicle because I know that they are looking after it. Of course I will keep coming back.

Gordon de Wynter

Very poor follow up on warranty

Gary “Thinkgary” Schell

Wasn't a great experience

Russell James

This my 2nd vehicle from Comox Valley Dodge...why...because it almost always a great experience, great product and awesome team. I get my work truck serviced there and my family one too. I have also sent 2 of my budies there to shop for a vehicle.

pete wainwright

we have purchased a number of vehicles from Comox valley dodge, first thing I learned is they offer the best top dollar on trades with little negotiating, that's out standing these days where everyone is grappling for a buck! the sales team is slick, on the ball and raises the bar to assist in the overall purchase process. the financial wizards are quick, reliable and streamlined to have you happy in short order, We have had dealings with the entire staff from the car lot man to the general manager and were extremely happy with everyone's effort, knowledge, and rapport. I would strongly suggest this is the best dealer we have dealt with and that you should approach looking for your next vehicle.

Airbus Loadie

Excellent customer service from friendly knowledgeable staff ????

Carlena G

Best dealership experience ever! I am from out of town and called this location on a whim when I was experiencing trouble with my vehicle. Chris was so friendly and knowledgeable on the phone and said he was fully booked the next few days but if I was willing to drop my car off the following morning he would get to it when he could. My car was done within 3 hours and he even washed it for me. Every interaction I had from beginning to end was friendly and positive. They even followed up a couple days later to make sure my vehicle was good and that I was satisfied. Especially as a female it can be daunting having to deal with anything auto related but this was by far my best experience. Would even consider purchasing my next vehicle from them as they really set the bar high. Wonderful staff and customer service.

Derek Spencer

Max and Don...???? Watch these two...???? They just keep saying Yes to all My Son and Mines requests! This '20 Warlock does look awesome beside our '10 Camaro! Converted in Truck... Loyal in Car!!! The Best of Both Worlds in my opinion!???????? Update: They said Yes again!!! Fully Converted now! Good-Bye Camaro!!!

Claude Thibault

Got stuck on the road due to a busted serpentine belt and they managed to get me back on the road in the afternoon.. Amazing customer service... Great job!!

Patrick Solway

I have been getting my Chrysler serviced here from new 3 years ago and I have had nothing but great service and friendly chats with the people there.

Konrad Langenmaier

We bought a used vehicle from this dealership. We appreciated the no pressure sales approach and knowledgeable staff. We would consider purchasing a car from this dealership again.

Warren Apsouris

Ok place but all car dealers are the same

Rick Wangler

Service was great as always. Thanks

AAHLEYAH TINSLEY

Needed my speedometer calabrated for the change in tire size. They stayed ipen just after hours do do this.

Shelley and Peter Murphy

Not women friendly. My daughter took the truck which is still under warranty in for the many recalls dodge had at the time. She also had rust and while she was there the window fell out of the track. They told her to go home and get some of her nail polish and put it on the rust and not to roll her window down in the winter time. Shame on you. My daughter is very very upset at how the man made her feel and look in front of the people standing around.

Chinook Exteriors

Great dealership! awesome staff - especially Beau Calnan

DA Jagat

2007 Dodge Magnum SXT. Key was rotating loosely. Kudos to Laura in parts for zeroing in on the faulty item within the ignition control and saving me from a more expensive replacement of the whole ignition control assembly. Leaving the shop, noticed radio’s LED display was no longer working. Back at the shop, I was offered condolences and told that it was a coincidence the LED failure had occurred at the shop. I was not a happy customer. Later that afternoon, there was a phone message offering free installation of a replacement radio, available at a reduced price, if purchased from CVD. Kudos to Gord in service for taking steps to promote customer satisfaction even if it is not their fault. Ultimately, I agreed with their analysis, accepted their offer, and am now a satisfied customer. Both repairs were done by Adam, and in the final outcome, they were flawless. Thank you Comox Valley Dodge, and in particular to Laura, Gord, and Adam.

Patrick Plawutski

Great service, and brought vehicle over from the island hassle free for my Aunt. Great service, thanks Tyler!

Tyler Lewis

Went above and beyond helping me resolve an issue with the AC in my cherokee.

Dionne Lanqvist

Went to have a look for a new to me car and was impressed with the customer service we received, was not expecting to purchase a SUV that day but did! Received a great price for our trade in which helped with our decision to purchase. Thank you Comox Valley Dodge Jeep Ram for exceptional service. My husband was in a rush because he had to catch a ferry to return to work and they processed the paper work lickity split! Would definitely recommend you to friends and family.

Joanne Assen

Recent service experience. I had a great experience all the way. Pulled up at 7:30 am service person walked straight out put a seat and floor protector into my truck. Service counter checked me in took my keys and called the driver to take me to work. At 11:30 they called to say the truck was ready, offered to pick me up. ( I didn't need a ride this time.) At pick up the bill was as discussed with no surprises score one for CV Dodge. My truck was washed, vacuumed and ready to go. Very friendly and polite staff, would highly recommend them.

Mieka Beks

Not impressed with false inspection reports not only once but twice!

Byron Berglund

Made me wait while mech took lunch, even tho I had an appointment. Missed the ferry. 12 hour day for what was supposed to be a 2 hour task.

Carissa Wilson

Thanks to the great team at Comox Valley Dodge for my recent awesome service experience. They were able to give me the best price in town for snow tires and had them installed fast and economical. Add to that a shuttle service to get me around while they were working, finished it off with a clean and shine for my amazing Dodge ride and I am happy. Thanks guys, I will be back.

Sheila Scully

Went for recall fix. Flexible with timing and efficient.

Christine Corder

TJ is great. Very knowledgeable and easy to deal with. Highly recommend going to see him.

Andrew Chernenkoff

Just had a boatload of stuff to get done for maintenance.

Canine Management

I have been to C.V. Dodge a couple times with my new to me Journey, and I'm absolutely impressed. I had a not so hot experience at another dealership where I purchased it a few months ago, and was so relieved to have such positive experiences at my local dealership. I had an odd request to remove the rear seats that were securely bolted in so I could fit all of my dog crates in the back, and they were happy to help! I also brought them in a list of issues from minor to concerning, and someone came out to my truck to review them all one by one. The mechanics fixed things and it's running great. Each person I dealt with explained things very well and weren't rushed. Even the shuttle service was enjoyable!

Nicole Bertram

I think we got a fair deal for our car and we weren't pressured or anything. We went in to Comox Valley Dodge in the morning and drove our new car out a couple hours later. We worked with Don as our sales person. I'd go back!

Nicole Allen

I love taking my car for a service at Comox Valley Dodge Chrysler because it always comes back washed and vacuumed. Thank you for that! Along with getting my car back cleaned I appreciate the thorough job they do with the inspection check list to make me feel like I am driving a secure vehicle maintained up to a high standard.

valerie marchand

What a great bunch. Very friendly and helpful. Making sure you are relaxed and comfortable. I love dodge vehicles. Don'tknow why. Just do.

Scott Van Achte

We payed a visit to C.V. Dodge on the weekend and test drove a new Caravan. We did not end up purchasing but the service we received was fantastic. We worked with Darren who did a good job showing us the van and answering questions. He worked with us to find pricing and terms we were happy with. I felt like he had our best interest in mind and treated us like valuable customers. We were not pressured in any way at any time. While we did not end up purchasing, I would not hesitate to go back to see Darren or recommend him to anyone looking for a new vehicle. When we do decide to move forward with a new vehicle we will certainly be in touch with Darren first.

Luc Larocque

Phil went above and beyond to get me a great deal on a used car. He wasn't pushy at all, and he helped get me a very generous trade-in deal. I'm so pleased with my purchase. Phil Stone, you're the man.

Sandy Dudley

Purchased a 2016 Dodge Caravan Club and Parker found me all the extra's that I wanted plus a few more that I would have liked to have. This dealer is a no pressure dealer with only the customer's wants and needs in mind. Customer service is their main selling point and they are very helpful with locating any vehicle that is requested. An excellent dealership to just sit and have coffee (which is free) with. Highly recommend anyone looking for a new or used vehicle to go and see them or send them a message online. Love the service department as well, Glen and Eric are awesome and will do almost anything to accommodate you.

Ceilidh Rideout

We are so very happy with our experiences at Comox Valley Dodge! We are big fans of you guys. Everyone is so welcoming, fun, relaxed, and helpful. Not even remotely the stereotypical “car salesman” experience! From sales, to financing, to service, to administration following up and reminding us of appointments, to even bringing the insurance agent to the dealership on the spot to work with us once we bought our cars. Max A was so helpful for buying our two cars - we liked him so much that we bought a car from him and went back to buy another one less than a month later! After that, he kept in touch and helped us get booked in when we needed new tires, and put up with our crazy schedule changes for weeks. Once we finally got our lives together to get the car in, Chris in service was super nice, kept us informed, and was so helpful. Finally, thank you to Glenda for the appointment reminders and for the diligent follow up on our service experience and quick responses. Thank you all!

Steff O'Neill

Best experience I've had when buying a new vehicle, dealt with many dealerships across the island and mainland and comox Dodge has met and exceeded all expectations with outstanding staff going above and beyond to make the customers happy. They don't just stop when the purchase is finalized they go the extra mile to make sure you're happy with your purchase well after. Highly recommend going in to talk to them if you're in the market for a new vehicle. Worth the out of town trip to go through them opposed to Bill Howich in Campbell River (terrible experiences, will never go through them again).

Kaitlyn Grabove

I had a great experiece at Comox Valley Dodge and would recommend them to my family and friends. From the moment I walked in the door the environment was friendly, welcoming, and respectful. Ashton took great care of me and was an excellent sales man; listening to what I was looking for, patient when I wasn't sure, and respectful when I needed some time. Tyler was excellent when it came to some fine details, and Ashley in finance, wow is she great! Honestly, I felt among friends and family there - people who are competent and happy to do their jobs, passionate and knowledgeable about their vehicles, and a warm, friendly and welcoming environment to boot.

Patrick Smalley

Couldn’t be happier with my recent purchase of a truck through you guys. Got me all the way down to Florida with no issues! Dealing with Beau was excellent, he was very professional and well spoken for and made the whole process a breeze.

John Thompson

Haven't dealt with them yet just went in to check a van

Lillian Joubert

Traded in our 3 yr old vehicle on a new 2021. Congratulations to Don, for expanding his family this month.

Darrick Gjertsen

Awesome customer service. Great pricing. Didn't purchase at this time.

Bobby Belanger

Good selection

Manny Donovan

Incredibly friendly & helpful! I was helped my Max and he went out of his way to find me the perfect vehicle at the right price!!

Nick Syzek

Bought side view mirrors for my dodge rebel and was completely impressed by the parts manager. I would highly recommend this dodge dealership.

Rae-Anne LaPlante

Worked well with us to solve any issues and make us comfortable with our purchase. Thanks

Dick Divine

The service department were very helpful, had the vehicle ready on time and called me to advise me the vehicle was ready to go.

Bone Stealer

Took my Grand Caravan in for service after having trouble with another dealer. I found the service here to be great. I was kept informed of the estimated cost (which was the final cost), future maintenance requirements and felt confident that the work was done properly. While not being mechanically inclined had things explained in a polite and understandable manner.

Karen Forshner

Two poor service experiences from service with an extremely high price tag. $93 for an oil change with tire rotation. $35 at Midas for same service. Phoned my house to tell me it was ready, but neglected to tell me while I was sitting there waiting for 45 minutes. I had informed them I was there. The front was not vacuumed. I told them of their error and tried to say the paperwork goes up first, but they never even apologised. Twice. Already sold their van with all the little add ons on it so who cares now. My husband bought a used car from Brian Mcclean and they gave him two free oil changes and 4 more for $25. They did phone and apologize and quickly rectified the mistake by giving my vehicle free service on the next visit. Very cordial service With regards to my last visit of June 26 I was told that the back carpeting that has let loose and comes down every time I put the seat down is not warrantable and that somehow my doggs had pulled it down. I beg to differ. The dogs are much too big to fit in that space behind the seats, (a lab and a husky cross). The seats are always stowed when they are in the van. There are no marks of chewing or digging to even suggest this. This is my second visit with regards to this. The carpet was loose to begin with and the up and down of the seats pulled it down because of the poor fit. That space is reserved for luggage and groceries. It should not be worn out yet. I hope we can come to an agreeable outcome with this.

D.J. Turnbull

I have nothing but praise for the whole team at Comox Valley Dodge. Phil Stone listened to my list of requirements and presented me with the perfect vehicle for my families needs. Carson, Max, Alexa and Shar(I’m sure there are more names to list, I apologize if I have left anyone out????) all went above and beyond the call of duty to make our experience one that will surely keep us coming back to Comox Valley Dodge in the future. Balloons and Hot Wheels for the kids, and a relaxed and friendly old school customer service approach really made us all feel connected and valued through the entire process. In today’s world of online shopping and the convenience of browsing hundreds of pictures and vehicle details from home, it’s nice to see that there are still some sales teams committed to providing an extremely positive and respectful face to face car buying experience. If you are in the market for a new vehicle I would highly recommend that you stop in and say hello to the fantastic group of amazing professionals at Comox Valley Dodge. I can’t say enough about the whole team and the incredibly positive experience we had while purchasing our 2021 Jeep Compass Trail Hawk. My expectations were exceeded in a way that was totally unexpected and very pleasantly surprising. Thank You Comox Valley Dodge✌️❤️???? An 11/10 experience!

Stuart Fry

The Sales agreement went ok but seemed a little shady. In trying to determine a fair value for my trade- in, the "local" cars they found and showed me from Autotrader were actually from Ontario and Quebec. Maybe an honest mistake.... My issue is with after Sales support. The vehicle I bought had illegally tinted side windows, something I am not familiar with. 7 days after buying the vehicle, I was pulled over and issued a ticket. I explained to the officer that I had just bought it from this dealership so he gave me 3 weeks to remove the tinting. When I contacted the dealership i was texted the following: "accessories are not liable to the dealership. The only thing liable is safety features" No offer to correct the problem. Just a quick note saying they were not responsible for selling a vehicle that has had an illegal modification. The officer told me that the dealership can be fined the same as anyone if they are caught selling vehicles with this modification. Very disappointed. I will not be recommending this dealership to anyone. Updated Sept 15... Thanks for the reply but two weeks too late....I took care of it myself. Also, the reply below is another example of what I consider inadequate customer support. You have left it to me to contact you via email whereas you know who I am and you have my contact info, you should be contacting me and offering a solution.

Kelsey Madsen

Love that they take such great care of my vehicle when I come infor my regular maintenance.

Alexander Hansen

Extremely friendly staff. Sales team efficient and willing to work with the customer to get them in the best vehicle available. Keep up the good work!!

Maxine LeFlour

The best staff around. From service, to sales, to the techs. All so positive and fun.

Marc Boyd

**There's a reason they are getting 5 Stars on Google Reviews** Ok! By far the best experience I have ever had buying a vehicle...period! And I have bought a lot of vehicles over the past 35 years. If you are looking for a vehicle, take the time to give this Dealership a call - you will not be disappointed. From the initial phone call to the delivery the process was flawless. Nicholas was on the ball with follow-up, follow-through and highly professional throughout. Kevin, the Sales Manager, was just plain efficient, honest and a straight shooter. Shar, the Business Office Manager, was a fast multitasker and highly efficient too. Oh, even the Insurance Rep was on the ball. And a BIG thanks to Max, wasn't even our Sales Executive, but he took the time to stop and talk to my daughter and I.... and give us the latest Accessory Brochure for the newly released 2018 1/2 Rubicon! Next to business professionalism, their web presence and processes impressed me most! Thanks and looking forward to enjoying our new Jeep! We won't hesitate to drop by for our next vehicle. "Top Drawer" as my old boss used to say, that's how I'd describe the team at Comox Chrysler. marc.

Russ Davis

We were looking for a used SUV as a college graduation gift for our daughter. We met with one of the salesman, Parker Humphrey. He was very helpful and found the perfect vehicle that had come in on a trade .... a 2011 Mitsubishi Outlander. Better still the manager had just listed it on sale at a very good price. We took it for a test drive for over 1 hour and loved it. We had to wait a week until our daughter was back from college to surprise her. Parker was awesome and offered to drive it up to our house in the morning after our daughter arrived home to really surprise her. The SUV even had a big bow on it. What a surprise and our daughter really loves it too. Now Parker has located and ordered in a trailer hitch for the Outlander. All the other staff that we met were also very helpful. Great service indeed! Thanks R. Davis

Dave Copeland

What a bunch of crooks Planning on selling my Dodge Ram 1500. I bought the extended warranty through Dodge at the same time I bought my truck. So I phone in to see what, if anything, has to be done for the future owner of my truck to benefit from the extended warranty I purchased. I am told the they HAVE to come in within 30 days of purchasing my truck. And they HAVE to PAY for a "warranty inspection". Being from another dealer, that sounded suspicious. So I phone a different Dodge dealership and ask if that is true. NO! You do not have to come in within 30 days, NO! You do not need a "warranty inspection". I will never dump my money into Comox Valley Dodge EVER again. Edit: This was a Chrysler extended warranty purchased at the dealership at time of sale of my 2008 Dodge Ram 1500. This wasn't the first time the service department tried to grease me either. They were constantly calling me trying to get me to service my truck well before it hit the mileage marker. Not to mention my one warranty claim I came in for a faulty back up light on the truck. I had to come in multiple times for the "warranty guy" to use the "warranty camera" to take a simple picture. Very painful experience every time I tried to deal with this dealership.

YanniGotTheGooDs

Bought my Wrangler from here recently and their customer service was amazing! They didn't have what I wanted in stock, but the easily got it for me. No hassle! So transparent! Highly recommend! Best customer service on the island bar none!

Alan Coopsie

I recently purchased a 2019 Jeep Wrangler at Comox Valley Dodge. From the very first email message the whole process was extremely professional, respectful and refreshing. I had been to 3 other dealers and wish I had come here first! Absolutely everyone I had the pleasure of dealing with was extremely helpful and patient. They went out of their way to make my girlfriend and I very comfortable and well looked after. I will never hesitate to send a friend or family member to Comox Valley Dodge! Amazing people! I highly recommend!

Mark & Kristina Davies

just a quick visit for scheduled maintenance ????

Randi McKinnon

My husband and I bought a new truck from Donny S at Comox Valley Dodge. We knew we needed a truck for our business, but neither of us have ever owned a truck and we weren't exactly sure what we were looking for. Donny took the time to figure out our needs and he ended up setting us up with a 2016 Dodge Ram 1500 crew cab. We have owned the truck for 1 month and we couldn't be happier with it! We were very pleased with the service provided by Donny S and the rest of the sales team. We didn't feel manipulated or taken advantage of, and when it came down to financing, Comox Valley Dodge was able to find us a very fair interest rate. I would highly recommend seeing Donny S if you're in the market for a new vehicle, he is very knowledgable and a pleasure to work with.

flor francia vega

Sales: I have come in multiple times to see if I can upgrade my car to a dodge van and all 3 sales people that I have spoken with have not followed up with me and it's been 2 weeks since the last time I tryed. Over all experience with sale not good! Service:The first time we had our vehicle dealt with at the dealership it wasn't to bad. Rob in the body shop was great and so where the parts team. I spoke with the service manager Guy about getting our O2 sensors replaced cause we already knew what the check engine light was. I related to him that we have a tight budget with 4 kids and he assured me that "THEY ONLY CHARGE HOWEVER LONG IT TAKES THE TEC" with that said I booked our vehicle in to be told that it just needs for new O2 sensors, I was told the price of the sensors so I approved the work. At this point I WAS NOT informed that they charge a flare rate!!!!! An o2 sensors job on our car maybe takes 30min however they want to charge us $219.00 when if that would have been communicated I would have taken the 4 new sensors, pain the diagnose and paid my mechanic to put it in. Almost $800 Is not what I expected and to put the cheery on top after me telling them that this vehicle was the only family vehicle I was told that they where going to have a shuttle ready for us and take us home. We sat in the waiting room from 1:25pm till almost 2pm and watched the shuttle guy pick up someone and take some one home. Then the nice lady who took us home, I had given her instructions how to get back to our place when they sent someone to pick us up and when it was time to have us picked up they sent our shuttle to the wrong location and was 35min late witch made us late for dinner and evening plans with the family. If this is the kind of service we are to expect from this dealership I will not be returning. I was very clear what I approved and was charged something completely different????

M Reeves

So so cars and trucks but great service

Louise Sorensen

Not overly impressed with their service and customer satisfaction guarantee! Would Not Deal with them again.

Frankie -Sparkle-Tits

I moved to the valley two years ago. I have lived in 10 towns across 4 provinces and I have to say that this dealership is the best in every category. Everyone is so nice. They go out of their way to help you. I've even gone in on a day they weren't open and a staff member had stopped in to grab something and they still helped me out. I get nervous when dealing with my vehicle because I lack any sort of knowledge of vehicles, but they make me feel so relaxed and try to explain so I understand. My jeep in in good hands here.

changlin wang

Very good body repair process, providing alternative vehicles. The maintenance effect is satisfactory. When I received the car after it was repaired, it was cleaned inside and out! I am very satisfied! I wo n’t see you next time body shop! :) I hope to buy a car next time!

Candace Williams

After a few bumps in the road and some communicating, CV Dodge ensured I left as a happy customer

Danny Cattell

Professional and friendly service, the crew at Comox Valley Dodge were amazing to deal with! Extremely happy with my purchase. Logan made the whole process easy and stress free, the whole team in fact was very helpful. If your looking for a new or used car/truck make Comox Valley Dodge your place to go!

Tressa Moore

After a confusing ordeal with ICBC over whether my truck needed an out of province inspection after our move and only a few days left to transfer my insurance, Comox Dodge fit me in the very next day for my inspection! It was quick, shuttle service was available and the staff were very friendly! I am extremely particular with my vehicle and always concerned when I have to take it in to the shop, since I have has scuffs and scratches left behind form careless workers. For once I knew that my truck would come back in the same condition I left it. They even offered to give it a wash since it was raining that day and got a few spots. I will always take my business back to Comox Dodge.

Dan Boucher

Phil Stone at Comox Valley Dodge has helped me out two times in the past month. The best in service, attention to detail has me raving about his great character, no BS kind of attitude. I hope the young bucks are taking some lessons from his outstanding service.

sev nichols

The biggest RAVE ever for Carson Grant, Chris, Joanne, and the whole team at Comox Valley Dodge for taking care of me and my old Dodge. I was treated with kindness and respect during a really stressful time. My car is now fixed and running safely. I cannot recommend them enough for service and repairs. Thank you.

Devon Garoup

Great customer service and really fair. I will be a return customer for sure.

Jeff Beresford

Great experience. It was a pleasure dealing with Carson and Max. They know their stuff and ended up getting me more truck than I expected, under my budget. Thanks guys!

Ben Lavallee

Great place to buy trucks and cars, good customer service and customers are well taken care of

David Dufour

The service was terrific I bought my new vehicle and the sales rep. was great.The financial officer worked out the perfect payment plan for me.I enjoyed the whole experience and I would recommend the dealership to all my friends

Angelica Lauzon

Great service and laughs all around. They thoroughly examined my vehicle and explained the outcome.

Ethan Newman

I always dread the process of buying a vehicle but ended up having a great experience at Comox Valley Dodge. I dealt with Tyler Carstensen and was very impressed. The whole process was clearly explained to me and all wrapped up very quickly. Couldn't be happier with my 2021 Ram Classic, especially with the weather we've been having. Thanks Tyler!

Angie Tilsley

Was having issues with my signal lights randomly not working and i would like to shout out a great big THANK YOU to Chris, Guy and Jason for getting to the source of the problem and getting me all fixed up and on my way!

Janet Pavlech

Extremely friendly, prompt and thorough! Went above and beyond to address my concerns. Best service ever!!

Jeff W

Worst dealership I have ever dealt with

Shane Bone

Went to a few different dealerships, ended up at Dodge, sales was very informative and helpful. Oliver was very helpful and made the whole process very easy for me. Let me take the car of my interest for a test drive a few times. Dealing with them was very easy, the approval for finance was quick and easy. All in all I would recommend this dealership for any purchases you plan on making. I plan on buying a second vehicle in the next few months and will be returning.

Terry Vickers

What a fantastic group of mechanics and desk staff at Comox Valley Dodge. Have been dealing with them for the past 6 years and they have been great. Even on short notice I have never experienced a problem getting in. Great dealership. Terry Vickers

Bonnie Dielschneider

My experience to get an oil change plus Piece of Mind checkup was excellent. The service staff at the counter were polite and speedy with helping check me in. My van was done sooner than they had expected and it was washed and ready for me to pick up when I got there.

Lynne Parsons

Just bought a Ram truck from out of town. My first contact with local dealership was very positive dealing with parts chap. Emergency brake handle broken. Determined it was going to cost me $50.00 for part. Even Parts guy was shocked. I made subsequent contact for appt to have it installed. When I arrived Service rep said it would be super quick and very little labor. A bit of relief considering what I was paying for a handle. I waited for vehicle, longer than I thought. When mech arrived it was determined that it was going to cost $100.00 for labor. $161.00 to replace an emergency brake handle. Not super quick and not super cheap. Not a great introduction to what was going to be a good connection. Just an aside: I notice the owner only answers the positive reviews. Do the negatives even get read.

Stuart Morley

Old everything there what a dump

Annette Schmidt-Schweda

At Comox Valley Dodge we received prompt service, friendly and attentive staff. We are sure to go back the next time.

edwarde009

worse place ever. Bought a jeep was told it was completely checked out by them nothing wrong. In less then a month engine blew up radiator cracked. Wasn't taking it off road or anything. Called them to ask them a few things about the mechanical inspection they did told me nothing and basically said you're on your own. thanks for nothing 7000$ wasted.

dianacs09

I haven't even purchased a vehicle but my experience has been awesome Not pushy at all, patient and listening to my wants and not tossing all these extra features without my asking. Taking into account my budget and max loan amount. Great car dealership. Definitely recommend. All the way from Alert Bay ✌

Kara Ruff

When asked about the history of the vehicle, the salesperson did not disclose that it was a rental vehicle from Alberta. All they said was that it was an employee's wifes vehicle (who knows if this is even true at this point). Back and forth multiple times, wasting time and gas from Campbell River and finally go to sign the papers after being on the phone with insurance and everything and that is the moment they disclose that it was a rental vehicle. Waste of time and money, and sure don't appreciate the feeling of basically being lied to. I'm a young driver and have many purchases to make regarding vehicles in my future, but never here after the way they handled things. Pro tip for any future buyers, ask to see the Carfax before you even test drive because they won't disclose anything until you are ready to sign.

Danny Albrecht

Edit: I've bought two used vehicles here. This dealership and service centre have gone well above and beyond to make sure my vehicle is in the best condition, even at significant cost to them, and never any quibble about the warranty. If you're going to buy a car it needs to be here!

Joan Beardsworth

I recently had a horrific breakdown on the highway and was towed to comox valley dodge..I can’t thank Joanne enough for all the leg work and making me a priority and with the professionalism she did as I came in I was a basket case as I could have died along with my daughter and granddaughter and they were able to let me know they would take care of everything and get me back on the road safely and efficiently.I can’t Thank you enough for all the you did for me and my family... you guys are awesome

Brock Knudsen

Great staff, ask for Parker if you can

Mark Tinmouth

Amazing service from Carson and his team! Beau brought us through the whole purchase process and was awesome. Love this team and love our truck.

Maggie Thran

I had a great service experience. The repair was done on time with no added costs and the car runs great. We'll definitely go back for further repairs.

Tye Smith

Service guy Adam is the best honest work good prople

Robert George

Good people work here.

w parkinson

Courteous and knowledgeable parts counter staff answer all my questions and concerns

Daniel Hogan

Very good service driver Tony was a great driver very nice man thanks Tony

Chad Mckamey

Robert in sales went to infinity and beyond for me and my family. We purchased a vehicle back in December and he actually brought the van to us in Nanaimo. It was his birthday, and he still took the time to deliver us our vehicle. Not to mention, there was an issue with the.brakes and he had it the shop just a few days later. Thank you Robert and everyone at Comox Valley Dodge . Exceptional people.... exceptional service..... exceptional company.

Matthew Bamford

I was in a high interest loan (29.5%) and I saw a 2013 charger sxt online, I immediately contacted Don at comox valley dodge. 2 days later I drove up from Victoria to see the car. Upon my arrival the staff was no pressure and very pleasant to be around. No pushy salesman here!!! I drove away the same day (Sunday) yes they are open Sundays! And my interest rate drastically reduced I was very pleased not only with the customer service but with how quick and easy the experience really was. I love my car and so does everyone else lol. Thank you again Don for the best car buying experience anyone could ask for. I'll recommend your guys dealership to anyone looking for a new or used vehicle. Oh and I will be back when I deem time for another vehicle as i said the experience was phenomenal thanks again. Matthew.

Michael

I had a great time at the dealership, Donny and Scott talked me through every detail of my of the deal on a 2016 Jeep Wrangler. Donny really goes the extra mile to make sure you understand everything you need to know as well set a comfortable and professional environment, as well as Donny all the other staff at Comox Valley Dodge Chrysler Jeep Ram dealership made my first car buying experience easy and straight forward, if you are in the market for a new vehicle i highly recommend Comox Valley Dodge Chrysler Jeep Ram dealership for they're first class service. Thank you to all the staff at the dealership, i love my Jeep.

B D

Very good service from Greg and Glen? In the service department , way beyond what we could have expected , they turned what could have been a disastrous break down into an enjoyable experience, thanks guys

Ja Mi

Excellent Customer Service. As a first time customer I was very impressed with the service there. They were able to get our vehicle in that day for servicing despite being fully booked, maintained contact with me all day about what needed to be fixed and waited to get approval prior to any work. The staff was very professional and friendly, and went beyond to make sure we were satisfied. I will be returning for sure.

Briczin

They were willing to fit a scheduled oil/filter change & tire rotation on very short notice so that I could make it back to the mainland to work. The man who sold me the van also found me a great used set of winters for a great price as we had agreed on mths earlier- he didn't forget and came through! this is good customer service if you ask me. Thanks guys!

Susan Perzan

Best place to buy a vehicle!! Top class salesman, Donny went above and beyond making sure I got exactly what I wanted. Always feel at home when you walk in the door, no pressure, and the process was quick and painless. Thanks so much to Anthony (service dept) for hooking me up with better tires and keeping my guy busy while I bought my Jeep Cherokee. Thanks again everyone. A+

Mike Zbinden

I just bought a new vehicle from this dealership and I am very happy with the deal and the service I received ! I walked into the dealership and talked to Rob in finance. I only had a few days on the island and rough credit and I needed a new vehicle . He went over and above my expectations . The other dealerships couldn't come close .If you're in the market for a new / used vehicle, give these guys a shot ! They work hard to earn your business and to keep it too !

Mike Miller

My truck broke down on a logging road. Dodge road side assistance helped to get my vehicle to Comox Valley Dodge that same day. Dodge warranty arranged my rental vehicle and the shop had my truck repaired and on the road the next day. Staff were pleasant to deal with and I am thankful for the quick turn-around!

Sue Melanson

We recently purchased a 2021 Wrangler Unlimited Sahara and can say without a doubt that whole experience exceeded out expectations. The process was mostly done both on the phone & computer as we live a fair distance from the dealership, Don Harrison was truly awesome, professional and took the time to go over ever detail in the buld and purchase of the Jeep. He further provided regular updates and a bonus we received our Jeep way sooner than expected. The Jeep was perfect with everything we asked for and looked amazing detailed. Thanks very much Don to you and your team (Max & Max). Tim & Sue

Jean-François Cyr

Beau is the best, highly recommend his expertise

James Robinson

My man Logan always takes care of me. Love the new Gladiator. Thanks guys.

Katja Weber

I love my Dodge Van and the service I'm getting at the Comox Valley Dodge dealer. My next car will also be a Dodge Van. Love the do-nuts and the popcorn. Thanks for cleaning my Van after the service.

bradley kerrigan

I have had such a great experience purchasing my vehicle through comox valley dodge. The service has been excellent right from the beginning. The staff are very friendly and accommodating. I would recommend them to anyone who is looking to trade or purchase a vehicle. 5 star and a thumbs up great job guys ????

Bobby Henderson

Beau, Carson and the rest of the Comox Valley Dodge team made buying a truck a great experience. Their effort and attention to detail, streamlined the buying process. I would be happy to recommend them to anyone.

s.k. pasanen

Worst experience at a dealership. Found vehicle I wanted, my trade in was in the shop, so I left a deposit and be back in 3-4 days. Go back on Saturday to show my wife, they sold it. From there on nothing but lies and gobbledygook. After 12 days of it I threw in the towel. Unless you have excellent credit, don't waste your time there.

Russell Anderson

I had a problem develop wirh my car while on the road and had to stop for repairs. The service department had me in the door in a matter of minutes and had the problem diagnosed and repaired in under 2 hours. 5 gold stars to this dealership. And PS the entire bill was just over 200 bucks ! You saved my day.

Alison Ezzy

I purchased a used vehicle at the end of July 2013, from Comox Valley Dodge. I was always greeted with a friendly smile each time I came in to shop around and make my final decision. Robert was very helpful and made sure that I was purchasing within my financial limit, and with some research, discovered that I was able to extend the lenght of the vehicle's warranty. I was happy to purchase this as worry free driving for the next 5 years was very important to me. I recently had my oil and air filter changed at Dodge's service department. I was happy to book my appointment for the early morning and have their shuttle service usher me to my work on time with no interruption to my day. Upon pick up, I was pleasantly surprised to find that my vehicle's interior had been vaccuumed too. Thank you Dodge for your honest and reliable service. I will return to you everytime.

Lorne Sculthorp

My 2010 Dodge Dakota, which still is under the Chrysler extended warranty, recently decided to have both front disc brake calipers seize leaving it undriveable. I managed to get the vehicle to the Comox Valley Dodge service center at approximately 11 AM. The Service Department staff immediately took my information and explained that although they were quite busy that they would get my truck in as soon as possible. They even offered us a ride home to Campbell River if we would rather not wait. They called at around 4 PM saying they were having an issue getting parts however were working with another dealer to get them sooner than later. They explained that if all went well my truck would be ready for pickup the next day around noon. Sure enough at noon the next day they called and told me the truck was ready and even offered to send a driver back to Campbell River to pick me up. They also explained that Chrysler expected me to pay for the new brake pads and rotors as well as their installation as they were wear items to the tune of over $400. I of course objected and Colin the Service Adviser said he would see what he could do. Upon my arrival at Comox Valley Dodge, Colin explained that he was able to get all the parts covered under warranty however Chrysler still expected to pay for the parts installation and would not budge on that. Although I did not agree with having to pay for the parts installation I feel that the Comox Valley Dodge staff went beyond expectations with driving us home to Campbell River, working with another dealer to get the parts, turned out they had to send a driver round trip to Campbell River to get the parts and finally to get all the parts covered under warranty, even the wear items. Simply put, I feel the Staff at Comox Valley Dodge went well above and beyond to get my truck back into service, get me back and forth to my home even though it was quite a distance away and finally fighting for me to get parts covered that would not normally be. Thank you Comox Valley Dodge!!! Lorne Sculthorp

Martin Blackwell

The dealership is in very poor condition and in need of a major renovation, based on this l would not purchase a vehicle from here. I did use the service department to carry out a recall on my truck, when l picked up my truck there were oil marks on the head lining and seats, will not go back again.

Rob Ryan

Service dept is the worst i have ever dealt with, avoid this place.

Tracy Price

I took my vehicle in for an oil change and the service was excellent. It made my day that my car was washed as well. Thank you.

Andrea Wagemaker

Beau was professional and friendly, will definitely will purchase my next car from him

Kenny B

Big shout out to Beau and Comox Valley Dodge, we had a great customer experience and excellent customer service, once again thank you for your patience with us and giving us a loaner for our running around. This custom truck is truly awesome thank you!

Nichole Bell

People are so nice! I had Dayna and she has been such a sweetheart. Wants to make sure you know everything about a vehicle before you buy it!! Would highly recommend coming here and seeing her.

pearl bratiuk

my service and lube and check-up done quickly even got the car vacumed .

Reuven Togetdown

DO NOT SHOP AT Comox Valley Dodge! Came all the way to Courtenay from Victoria to buy a car for $4,600 but learned that they add a $500 administrative fee (highest in Comox Valley) - with tax it came to $5,700!!! On top of that, a pre-purchase inspection showed that it needed $800 in repairs. Not only did they refuse to pay for the repairs, they also refused to negotiate on the price at all... After 2 hours they grudgingly and condescendingly agreed to give me the car for $5,574. ... going home disappointed and empty-handed. COMOX VALLEY DODGE - YOU SUCK!

Kimberly McKee

I recently had an experience at Comox Valley Dodge with Beau. He was very friendly and made the experience stress free. He listened to my needs tailored to a vehicle and took the pressure away. His communication of the process was clear and concise. Overall I would highly suggest Beau and will be using his services again in the future :)

Cheryl Olney

Service staff are very friendly and do everything they can to get your vehicle repaired asap

Wendy Usher

I recently purchased a 2013 Chrysler200 from Comox Valley Dodge. This is the 4th vehicle our family has purchased from them . The experience was great , thanks to Rick and Kevin. Awesome vehicle.

Mike Lindsey

Buying a vehicle is stressful but these guys made things so easy for my wife and I! Very informative but also patient. Thanks guys!

Maxwell House

We were so happy with every aspect of Comox Valley Dodge. Donny helped us purchase a car that we are very happy with and Oliver helped facilitate a trade-in with our truck. We feel they were very fair. I should mention that we test drove, discussed and purchased a car in one day, all with our 16 month old son in tow. Donny made sure he was happy, had popcorn and gave him plenty of high fives. The atmosphere in the dealership is so friendly and welcoming, unlike some other dealerships we have been to. Thanks for helping make a big purchase stress-free! I can see why you've got so many great google reviews.

Heather Stark-Richardson

I have always had great service. The staff have always been helpful and gone out of there way to help me.

James Bennett

I recently picked up a nail in my rear tire while visiting the Comox Valley landfill. When I returned home and removed the nail, I noticed that I had created an air leak in the tire. I immediately drove to Comox Valley Dodge and even though I didn't have an appointment and the service employees were going on lunch break, one of the employees agreed to stay and fix the problem. Excellent service as usual.

Kevin Bromilow

The service team at Comox Valley Dodge worked against me to deny my ICBC water damage claim. I was appalled by the service manager's willingness to lie to my face about working electrical components. I understand, when it comes to insurance claims, ICBC pays the dealership more than the customer but still you would expect better service then that. I love my truck but wont be going there anymore.

Bill Engleson

I have had a grand run of excellent and reliable service from Comox Valley Dodge. They are efficient and courteous and provide a measure of stability that I relish. And I like the do-nuts and the fresh popcorn. But seriously, I have no complaints and I appreciate the community service the firm engages in. It's a good place.

Shawn L

We had a great vehicle buying experience here, ask for Brian Nguyen. He's relatively new to the business but excellent to deal with. Also, the new GM Carson Grant helped us close the deal. Highly recommended.

Shelley Woodrow

Great customer service. Beau finding me what I wanted and needed. I am very happy with my SUV and Char for making the transaction easy.Thank you ????

Bruce Johnston

Visit to get an oil change was ok. Car cleaner s were off for lunch , so took it home and washed it myself

Peter Lavergren

Best Business to deal with when buying a vehicle! Employees go out of there way to make the customer happy! id like to thank Parker for making the deal happen. Thanks

J K

Keenan and staff were so accommodating in a stressful situation. I will always appreciate it.

Jayme Gill

Carson and his team at Comox Dodge where very transparent, patient and knowledgeable with our purchase and we would highly recommend doing business with them again!

CV Sharks Registrar

Buying my new 1500 Ram was easy at Comox Valley Dodge. Donnie was excellent bringing me up to speed on all the options and systems in the vehicle. Scott was very easy to deal with when working out the final price and gave me the best trade in value he could. Thanks for a great purchase experience! I will certainly be recommending this dealer! Russ V

Trudy Sills

I was in a search for a minivan. I had an amazing experience with two wonderful gentlemen. Darren & Robert helped me find and purchase the exact van I was looking for.

Elayne Thomas

I am been dealing Comox Valley Dodge since 2005 and have had excellent and reliable service from without any issues or complaints. From complicated repairs to changing the time on my clock. I drive a Dodge stow and go and plan on purchasing another. This is definately the place to go.

Anne Waddell

Brought my 2009 Dodge Journey in for regular oil change; time factor was impressive, and there were no surprises, so overall very effective.

Steve Graham

I went there to look into buying a car, they didn't have a single new car on the lot, not even one, I was a bit surprised.

Natasha Lillian

Amazing service! 10/10 recommend this dealership! needed to get a noise fixed and was told from one dealership it was one problem, but they were wrong! the staff at comox valley dodge fixed the problem and were really accommodating as I was coming from Powell River.

Julie Huff

Thank you to the service department for a great job. Love the fact you have a shuttle service.

Ray H.

Service was performed in a timely manner as well as all work explained fully. Counter staff and shuttle driver very friendly.

Darryl Harsch

I'm waiting for the great service some people report in their reviews. I bought my RAM new in Sept 2017, Process of buying truck was great but had problems from the first service. I worked late the day I brought truck in so they informed me they would place vehicle outside the gate for pickup. It was not there when I arrived. Next day I picked it up but they had lost the key, (I went home and got spare). I was told by salesman he would drop it off Sept 27-pic of texts in review -He never did and after calling for two weeks went down and picked it up on Oct 7. I have been there twice since, Once for recall work and once for warranty repair on air conditioning. Both times my truck wasn't washed as most dealerships do as courtesy.

Trevor Comerford

Great service and great staff

Brenda Russell

My husband and I were recently in the market for a new truck , so being dodge drivers of course we went to Comox valley dodge, We received the best service from Carson, Logan , Shar and Ashley. We ended up with a beautiful truck with great payments. We would definitely recommend Comox Valley Dodge for you next vehicle purchase

Leif Gellein

The service at Comox Valley Dodge has always been top notch. I really appreciate the courtesy ride services they provide, so I'm able to get to work and then back to pick up my vehicle afterward. The service team is always professional and ready to answer questions.

Kaitlyn Newman

I always find myself comforted by Dayna's guidance when buying vehicles. Her non-pushy approach and automotive knowledge make purchasing a vehicle feel fun and relaxed. Keep up the good work!

rickels 302

Excellent as always

Scott Palm

Quick and friendly,but i didnt like the shop charge

Caroline Warn

The star should be 4.5. The service was excellent. I hate overly aggressive sales people so my sales person Nicole was just the right one for me. She was just super! She answered all of my questions and then gave me the time to make my decision, which of course was to buy the car. I just love it by the way. The folks at Comox Valley Dodge made my experience a good one and I would recommend them to anyone who is thinking of buying a car.

Delwood

The Service Manager Chris Schneider, his team and technicians were excellent, I was out of town, need repairs, they went above and beyond to help me get my vehical back on the road, professional staff absolutely would recommend this dealership and its great staff. much appreciated

Steve Mynott

A wealth of experience and knowledge. Treated with respect and courtesy. Left with satisfaction and would reccomend anyone looking for a vehicle to look no further than Comox Valley Dodge.

Erin Barkley

Excellent and honest dealership. 4 years ago I purchased an suv from Comox Valley Dodge. Fast forward to current, I went to trade it in and found out it had $19k worth of undisclosed damages that were unknown to them and myself at the time of purchase. The general manager Carson Grant was amazing, making sure to give a fair trade in price. He went above and beyond to find us the perfect vehicle our family needed, to get us great financing rates and had the vehicle brought to us from Alberta in a timely manner. Great staff and great service, definitely recommend Comox Valley Dodge to anyone looking to purchase a new vehicle

Norm Shokal

Watch out for the bait and switch

Laurie Olson

I had a wonderful "first time there" experience at Comox Valley Dodge. I showed up for a "no appointment necessary" oil change (way over due) for my 1 Ton Dodge Diesel. All the bays were full & people/vehicles were coming in steadily. I expected to have to make an appointment & come back another day. They took my information & within 10 minutes or so my unit was in getting the 10,000. km service. This is much more than just an oil change. Tires were rotated, Brakes checked, Cooling System, Fluids, Exhaust, etc., all checked. The total bill was less than what I would have paid at home, in Alberta, for just an oil change! And, I didn't have to find a car wash as they washed the outside & cleaned the inside. Very Impressed! The three staff members I spoke with were very friendly & answerd all my questions, even the ones that had nothing to do with my truck. Will definitely be making Comox Valley Dodge my place of service when we get moved out here. Thanks!

Mark Harvey

Not overly happy with the service department. Crazy expensive.

Tina

I’ve always heard really good things about Comox Valley Dodge and they live up to that reputation! I had a really bad experience buying a vehicle with a failing transmission from a broker in Campbell River and I was also told by a few service shops to “it just needs a good drive”. I have a new baby so it’s been really difficult. Chris in the service dept was so nice to me, and I finally got a proper diagnosis. He felt so bad hearing about my previous experience that he didn’t even charge me for it. I can’t say enough good things, they really treat you with compassion.

Martin Cree

Definitely do not recommend this dealership. My truck quit so I tested the batteries and then had to have it towed to Comox Dodge they said batteries not much good so that cost $550 then the key that was working was replaced that cost another $300 instead of just reprogramming them. Yes they found and fixed the problem after hours on the diagnostic equipment total bill over $1,800.00 but with $800 of parts I don’t think had to be replaced to fix the problem. I am not going here again even if I have to go further to another dealer.

Starah H

Very helpful and friendly.

Keith Moraes

Took my 10 year old Ram in for it's 100000km service recently - no, it's not for sale! I take my truck to CV Dodge for every 2nd service. My recent experience was awesome. Eric listened to what I wanted done, went over any recommendations he had and created a work order that made sense. Was offered a shuttle to & from home. Communication about the progress of the service was great and the follow-up post service was great too. Truck is running like it was new again. I may be taking my truck back there now for EVERY service. Thanks.

Braydan Erlandson

Beau Calnan 5 star salesman #roty

Stephanie Lin

I have my car maintenance regularly at Comox Valley Dodge since the year one I purchased my 2011 Chrysler 200. It is an awesome car and the service team has been doing their best to keep my car running like new. I can trust their technicians with the car. I always walk out of their door worry-free after every service. And I would like to thank the staff of Service Department for their professional, knowledgeable, helpful and courteous customer services.

d12aurora

Great service and great staff

Joe Renooy

Had excellent service, team went above and beyond for me and in the timeline requested; would highly recommend!

Ryan Curtis

These guys are the best. Tried another local dealer first and learned my lesson. These guys beat the trade value I got from the other dealer and got me into the vehicle I wanted without any pressure from sales. The other dealer tried selling me a used unit for more then the new one I received from CVD. These guys treat you like family instead of a sales number. Go talk to Beau for any vehicle needs. You won't be disappointed!!! ????????

Charlene Cameron

We went to Comox Valley Dodge earlier this year when looking for a new vehicle. We had the pleasure of having Donny assist us. Absolutely fantastic service and advice from him. Would purchase again from Donny because of the knowledge, patience and overall outstanding customer service we received.

wayne barnes

so i called about a key replacement and yet again the parts guy was just rude. tried making me feel stupid for a question i asked then talked to me like im a child so again i will go through dodge in Duncan for my issue

monica johnston

Phil Stone was very personable and made himself available for all our questions. Posting the car on marketplace was a good idea otherwise I would not have seen it. We are very happy with our purchase and if the opportunity ever comes up again we would be happy to have Phil handle our sale again.

James Langridge

Good service but failed to wash vehicle

Mark Blachuras

Bought my first new car from this dealership. Had such an amazing experience! Was nervous but between the salesman (parker) and the financial manager (Robert) the deal went smoothly. All the staff was extremely knowledgeable and I would recommend this dealership to anyone looking for a new vehicle. I love my new wrangler and in the future, if I need to car shop again, I would not hesitate to come back to this dealership. Thanks CV dodge!

Leila Fleming

Awesome service very friendly.

Dave Young

Friendly staff in service department. Took their time to explain my problem and NO CHARGE to check the code for my check engine light

Alex Osborne

Always great service- either from the sales team or the service department. Highly recommend

Mark Murphy

Parts lady seems to be untrained and exerts poor customer service time and time again. Letting money walk out the door due to lack of knowledge is very bad for business let alone a dealership where you should be experts. Do better!

thatguydennis walton

I’ve had the pleasure of dealing with Carson Grant a number of times. He is the first person I think of when I get the itch to buy a car which is often. When I moved to Alberta I still dealt with him out of B.C. and my vehicle was delivered. Give him a call, you won’t regret it!