Reviews of NAPA Auto Parts - NAPA Chilliwack - JM Ventures Inc (Car Wash)

John Anker

I needed some parts for my 54 Mercury. Russ helped me out. He was great with a can do attitude. I'll be back. Great service

Jaime Fast

They've got the parts, and they're a helpful crew... if you can get passed the "on-hold" wait time.

Lisa Arlint

Good knowledgeable staff.

Shawn H

Friendly and helpful staff. Passing through town and needed some def, good price, but really friendly staff.

Eric Pearson

Russ was great with service. Really knows his stuff.

G Fast

My favourite place to get parts. I work on domestic stuff generally and these guys usually have the best price on parts.

John Stonehocker

Great guys and good prices

forsaler

Always helpful staff!

ben rankin

Very friendly and knowledgable staff. Awesome customer service!

Daryll P

Very quiet little store. Not sure how they survive (hopefully it gets busier than the 5 minutes I spent there as the only customer)......I inquired about a part that they ended up not being able to order in time for my needs and for more expensive than other places I had already asked. Very friendly staff though. Thanks!

aubrey saunders

Good service, friendly people

Jason Vanden Berg

Very helpful and resourceful.

prada ogee

Great services

Elizebeth Smith

Very helpful, makes shopping for car parts less daunting.

Eric Caron

They got good parts

Shane Johnston

Friendly staff and good stock of parts.

Mike Harrison

Great service and selection. Always strive to serve their customers well and I appreciate that. Parts and tools typically available same day if not in stock so good local area supply.

Jody Mercer

Very impressed with the service I was provided...so much so I took some time to write a review!

Cherice Leung

Very helpful and friendly staff !

Sig Zulu

Friendly staff. Ok pricing.

vince ma

Very pool service and I wait over 10 min until the front desk woman finish talking on the phone, and she did not even look at me when she talking to me , crazy.

Darcy P

Friendly and knowledgable

Rose Marie Siah

Need air filter an there we found the place and part needed

Spunky1995

Great products and service.

Richard Ostrander

These gies where awesome!????

Kelly Marshall

Fantastic excellent and professional staff. Everything you need is here!! Free parking. Accessible and easy to walk through well laid out !!

fred craig

Good stuff

Jeff McMurrer

Entertaining on this day

Mark Olsen

Im from out of town and came for a new battery after needing a boost and the counter guy came out and tested our battery and said we were fine. great service.

Jamie Potter

Great costomer service and they don't give you the wrong parts.

Robert Akins

Prices are very fair, staff is very nice ????

John Higgs

Helpful people and very knowledgeable

TheSettler

I really love Napa. I have went here to get parts for my cars many times and they are always super helpful. They offer to beat any competitors prices too. Their customer service is just grate there. They don’t try to oversell and can sometimes offer helpful tips. I just love them. 5/5 good job guys

Kat Brant

I can find what l need here..and l don't have to spend dollars l don't have Napa is great

Chris Dunville

Great staff and good prices

James Pelletier

Always helpful and the staff are fun to chat with.

Jay Dipalo

Friendly staff

Tim M

Always good experience at this location!

Bo Ma

Parts is better than others

Joel Martin

Great staff great parts great price

Chris Simpson

Knowledgeable staff and lots of parts in stock

Trackman 92

Very helpful and polite staff

Allan Saunders

Great people and service

chris “cementslippers” atha

Retail price is equivalent to competitors discounted price. Nice

Andrew

They are so helpful here. And they really try to make sure you understand what you need to do. I never feel like I have paid too much, or got ripped off.

Betty Sirota

Thank you so very much for helping me out with my headlight today, Jean. Going above and beyond with your service and kindness- it was much appreciated!

Dawn Shannon

Good got what was needed for a quick fix.

Maxine Clark

Very helpful. Went to another business and they said we don't handle that part. Went to NAPA and they phoned around and found the part

jbl Bluestarsailor

Good service fair pricing friendly staff

cangirl313

Great, friendly, helpful service. I was having trouble with my Honda’s battery and didn’t know if I needed a new one. Russ was kind enough to test it for me and they had the lowest price in town for a new one! I also spoke to a woman on the phone who was very helpful (but I didn’t get her name). I would highly recommend them!

Kelly Bee

Fair prices n good service but no time please see your customers whom need help n wanted to spend 600 bucks in your store

S “AirCooledVanagon” DaRoota

Don't even try to phone them. Worst Phone etiquette I have ever experienced! Wish I could give no stars

Debbie Combes

Always a great place to get auto parts great customer service always never a bad experience there

George Leist

Good prices and they got the part I needed very quickly and got it right

James Byrne

Great customer service parts are good too

Guo Jing

Got what I was looking for and got a better deal without asking for one too! Excellent customer service by Russ, definitely recommend coming here for all your parts. However, I was surprised to see no one wearing a mask at the store.

Jeff Allen

Great staff. Well stocked store!

Nick Mitchell

Been shopping here for 18yrs. Good tools, good parts if issues they fix as fast as they can.

Ian Campbell

Great service

Mike Dunstan

Good service. Better price than Lordco.

barry huth

Always good service.

Timothy Peters

Awsome Customer Service! literally 'went the extra mile' when my car died.

Randy Brown

The price quoted over the phone was different then when I drove to store. Go to fortine next door.

max pineda

Good prices. Helpful staff.

Jim Briar

Professional and friendly staff.

Deborah Lewis

Great service! Russ is the best.

naylen nystrom

I can not say enough great things about this place. I learned that the man I usually talk to actually has some rather deep knowledge of the pruducts he is selling you cuz he uses them himself. He knows what he is talking about. These ppl go out of their way to help you... Way out of their way. When they are not able to help you they tell you who is best suited to be able to help you as far as they know. While they may not always be the cheapest I have learned through some research that is usually cuz the quality is better. The owner Sean has taught me that he does not like remanufactured items much cuz in most cases they are more expensive than the brand new product of the same quality. There are the times when that is not the case... They get to know you and your vehicle and come to understand you and know what you are looking for in terms of your money etc.. They are not there to only just sell you products and earn money off you... They are there to genuinely help you out and try to make your life easier.

K Visser

Small town customer service in a bigger town is hard to find! Each and every person here is willing to go the extra mile to help out. The owner, Jean is always willing to do what needs to be done to get stuff done! Great big thanks to the team!

Jen Hartman

Very helpful and friendly service, better deals than other parts stores in my opinion.

John Hartman

Very helpful staff, excellent service, good selection

Darren Moore

Shocked at the lack of service and follow up. Get this.... yes it’s only $125 but Napa completed the work order for a new fuel pump for my Dodge Ram. The WRONG pump was installed and my family and I were left stranded on the side of the road for 5hours after it was toast. The problem was rectified and the correct pump was installed 2 days later after spending $125 on a tow and $40 on a cab. Drew the manager at Napa Chilliwack has yet to send anything (my money) Embarrassed .... Drew is terrible - l down wwe