Reviews of Chilliwack Mitsubishi (Car Wash)

Archie Reid

i had a apt for Tues but i knew the car need service now so i phone Fraser Valley Mitsubishi at 3pm and be-cos i needed the service, i live just down the road from them and they got me in right away and the work was down in less than an hour so they really want the business and they do it quick and im very satisfied and they were very friendly and knowledgeable i will be taking my service to them always now

Adam Rezende

Very good dealership! They've done everything they could for me to buy my wife's car.

Darko Popovic

New management really changed the place!Check them out,you will leave ???? percent satisfied!

Christina L

Great customer service. Very friendly staff, offered me coffee and my son a treat while we waited. They even took the time to make small talk while I waited. Absolutely spotless inside, and clean bathrooms. Great music and they let me know of any recalls available on my vehicle. Well done, Mitsubishi! I'll be back one day.

Ron Sandvar

Mark and his team will work very hard to ensure that you have the best buying and customer service experience possible. “To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.”

Donna Katnich

What a great friendly place to buy from. I purchased my SX4 from them 4 years ago and traded it in on a Lancer, a great car. I bought there again for the second time because of the service I received there from both sales and the service department. I recommend Fraser Valley Mitsubishi to everyone.

Kevin Atsma

MITSUBISHI DOES NOT HONOUR THEIR WARRANTY!!!! I recently bought the Mitsubishi Outlander phev this summer. The charger failed after 2 months of owning it. I contacted Mitsubishi but they didn't even want to look at the charger. When they did, they said it was due to my plug sharing a switch, but the switch was inactive. I contacted my electrician that installed my level 2 charger. They inspected it and confirmed that it was a manufacturer default. The breaker in the charger unit didn't kick and thus it overheated. Mitsubishi kept giving me the runaround and made excuses on why they wouldn't warranty it. Additionally, when I purchased my Outlander it arrived with scratches all over the body, leafs under the hood and 500 km. They did detail it but all new cars should come detailed and with zero kilometres or told to the buyer that it has km's. Never buying from Mitsubishi again. It's better to buy from a company that honours the warranty and especially when buying an electric vehicle. It's very expensive to replace chargers and batteries.

Hondo Stroyan

hi my name is grace smiley and i just purchased a new outlander hybrid from chilliwack mitsubishi. i was very impressed with the client care they offered. not only did barry coates take us on a "practice run", but he took us on two practice runs to make sure we understood the whole dynamics of the way a hybrid works. I greatly appreciated his thorough instructions and was always there to help out in whatever we needed. Dan the manager is such a friendly and helpful person as well. i just wanted to give a big shout out to dan, barry and the rest of the staff for helping us with this purchase. thank you we are very happy with our new suv. its been a pleasure. Grace Smiley

victor brodeur

I would like to express a huge thank you to the team at Chilliwack Mitsubishi. Sydney my sales person was super helpful and friendly. I really really appreciate all of her help!! All in all an excellent experience. If you go there ask for Sydney!!! You won't be dissatisfied!!! Thanks again. And happy shopping eveyone.

Conrad Furey

Service team did a fantastic job on my powertrain and got it done all in one day. They are very thorough. I will be getting all my servicing done here from now on.

wayne raulick

New owners of Mitsubishi Chilliwack have always given me exceptional service and professional input . Special reach out to Almir ...Kudos Brother.

Jare Adams

I had my 2020 F-350 mini detailed at Chilliwack Mitsubishi in February 2021, they did a fantastic job. Thank you again guys and gals.

Swire Family

Awesome people's good staff and great service too ????????????

Steven Carrao

I had booked an appt to road test a vehicle with Barry. I showed up 15 min early, only to be told the salesman was not it yet. They tried to call him several times with no luck. As I was leaving he was walking into the dealership. Very disappointed in the level of service. The vehicle I went to view as very dirty and had a cracked windshield.

Marion Kuhle

I bought my Mitsubishi seven month ago and Im very happy with my vehicle and the service i receive form this car dealership. Thank you for great customer service.

Berkley Andres

These guys rock. They got my mirage serviced the day I called and were wonderful folks who did affordable and reliable and very quick work! Their manager is delightful. We will be using these guys for all my service needs. They gave my dirty car back sparkling.

Jennifer Tremblay

Ask for Paul, he was great, friendly and super knowledgable. I was a little nervous about buying my first vehicle, and he made it feel super easy. He was flexible to work with my dad and my brother before I even got there to test drive my vehicle. I got to walk away with a free Ninja Blender as a gift with purchase!! Yay, bonus gifts! I would go back again to buy another vehicle from them in the future

Darren James

They were awesome when i was buying my new car they went above and beyond what their duties were to get me into my new mazda 5 and are still working with me to this day with any issues or oroblems that arise fir me thank you the staff and management and you will have my sales in the future in buying future cars as well

Nadina Hadzi-Wiens

EXCEPTIONAL SERVICE ALL AROUND!!!!This dealership personnel and management goes out of their way to work with a buyer. They are diligent team looking to find you what you want and need. I am so impressed with their service that I will be going to buy myself a vehicle from them!!Top notch shop!!!!

Jeremy Campbell

We just got a vehicle from there. Good stuff all around

Jamie Sahlin

What can I say about Chilliwack Mitsubishi?! EXCELLENT CUSTOMER SERVICE & HIGHLY, HIGHLY RECOMMEND!! Walked in unsure of what we wanted, and Fatmir went above and beyond with letting us test drive various vehicles and allowed us to take our time to decide on what's going to help our growing family! Thank you so much Chilliwack Mitsubishi, your team is phenomenal and we love our 2022 Outlander! ❤ The Redden Family

Kyra Folk

Excellent help, the people were amazing. Elias Eskandar was amazing with the help he gave, would definitely recommend!!

Sammi Hillier

I had a great experience with Fraser Valley Mitsubishi, I dealt with Gavin when looking to get a car and he was the most honest, attentive salesman I’d dealt with all week. I gave him my budget and he was very respectful of it and went above and beyond to get me what I needed, where as every other salesman I’d seen, were trying to up sell me cars I either couldn’t afford or just didn’t suit my needs. I would definitely recommend him if you’re looking for awesome customer service and an environment where you’re not being pushed into buying a car that doesn’t fit your needs.

Scarecrow Ink

What an amazing place the new owners are freakin rad!!! From the sales people,service department to finace ...best place to buy a car :)

Meridee Hlokoff

I came in knowing what I wanted and when they didn't have it, it was ordered for me! He gave me a very reasonable price to start with ($2000 less than elsewhere) and still let me get what I wanted for my trade in value! The owner Don is great, he has been not only easy to deal with but incredibly kind and helpful anytime I need anything. Being from Kamloops, I have my choice of dealerships to choose from but I will even come back to do all my maintenance! I feel taken care of. I will return and have already referred!! I suggest you give them a try!! :) ~Cheers

Felipe Ramos

Don't buy a car to your family from this place, you will regret the next day. Run away from this dealership! Old and new owners are the same. I bought a 0km Outlander from this dealership full of issues, they didn't bother to check the door looks. I was back in the dealer next day. My car is a Frankenstein! They don't care about the customer, to fix my issue they want me to come back and buy another car from them! Funny if not tragic. Run away from this place.

mark lance

just wanted to let everyone know that the new staff are amazing! hats off to a great team!

Dana Hackl

Excellent service! They were able to get me in when I needed on short notice and went above and beyond. The customer service was outstanding and I have never felt so at home at a car dealership. They even offered me lunch! Definitely would go there again.

Mary Reeves

Be careful when having them change your tires over to snow tires. I brought in tires on rims from my previous Outlander and they told me the tires wouldn't work on my new car and I needed to buy new ones, at $1200. Even though when I bought the new car I was assured that the tires would fit. I left and went to Curtis Tire in Abbotsford and they had no problem putting them on and $45 later I am driving around on my snow tires. Their maintenance dept must be on commission so not interested in giving the customer the best value for money.

Debbie McCartney

New New New Management... When we purchased our new Mitsubishi ECLIPSE CROSS from FRASER VALLEY MITSUBISHI here in Chilliwack, We were treated with nothing but respect and honesty which is very refreshing when it comes to vehicle shopping. From A to Z, all of our needs where met or exceeded our expectations. We bought the showroom model because it was so shinny in there and what a vehicle it is. We received free snow tires and rims at the time, to which is a huge bonus for us. Out of pocket anything is tough for a lot of people. FRASER VALLEY MITSUBISHI had a great selection of SUV's, cars and used vehicles to choose from. We had shopped around but really felt at home at FRASER VALLEY MITSUBISHI in Chilliwack. A Special Thanks to Connor, Dylan, Daryia and the new owner Dan. You Were All So Fun & Great To Work With.. Keep Up The Great Work.

BIGORANGEJEEP

Honestly the BEST experience I've ever had in a Car Dealership, when I walked in today I was completely lost and unsure of what I wanted or needed and drove out in a 2020 Mitsubishi Outlander SEL FULLY LOADED and couldn't be happier! Thanks to the friendly and knowledgeable staff at Chilliwack Mitsubishi....I will gladly recommend this team and location!

Marty Down

At 77 yrs. This is the first time that customer service came before the mighty dollar. I can't remember when I had such great service. Gavin was just the very best at helping us solve the RV towing problem and Don's advice on financing, everything was just excellent. The parts department are on top of my request for a roof rack and trailer hitch and will be installed before I go on holidays. THanks guy's for a very pleasant purchase. Absolutly no pressure just great help. Marty Down.

Dwayne Toews

Super pleased with our purchase of the Mitsubishi Outlander PHEV. Alex and Dylan were fantastic! They went above and beyond every step of the way. They were professional and super easy to deal with. If you are looking for a great local dealership....give them a call.

Bruce Klassen

Everyone who worked there today were so supportive of our problem with our broken transmission. We ended up trading our SUV for a new SUV for an awesome price . I highly recommend this Mitsubishi dealer for their sales and service.

grapemanca

The Chilliwack Mitsubishi dealership is good to work with. They're hungry to sell their vehicles and they'll work with you to get a decent price. They don't act like snobs like some other dealers. Unfortunately, my salesman neglected to tell me that you can't add a spare tire after the fact to a 2020 Highlander. There's a space for it, but adding a spare kit would interfere with the brakes. (I falsely assumed it was an accessory I could add at a later date.) So, now I have to carry a spare tire in the trunk, which means there's no space to use the 3rd row of seats. After a blowout 2 weeks after buying my Highlander, I learned the hard way that the sealant and pump kit was all but useless. Thank God I was within cell phone range.

Vince Yost

Great, Honest service. While commuting and as they were opening, over the phone I was able to work out a trade and get most of the paper work out of the way. Met the sales and financing the next day and signed an drive away in a slightly used outlander. Just great.

Jason Wilson

My daughter was buying her first brand new car. The staff were helpful, friendly and knowledgeable. If you looking for a car definitely stop in here and see what they can do to help you.

Cheyenne Guliker

This is absolutely the worst dealership I have ever been to. They are rude, sneaky and just plain unpleasant. The only person that was nice was the mechanic while he was explaining some work that my lancer needed done; however, it didn't make up for the incredibly poor service we received from everyone else in the place. I even overheard the owner speaking to another employee incredibly rudely in front of customers. I will drive out to the Wolfe Mitsubishi in Surrey from now on.

Naiomi Neufeld

Heard bad reviews from co-workers and online, but they have proved me wrong. The service dept. did not "nickle and dime" me like Valley Mitsubishi in kelowna. In fact they went above and beyond to find small problems to cover under warranty that the other dealer tried to slough off for another day. They gave me helpful advice and were really quick with their work. All in all, don't be fooled by their small operation. They make it count. Say hi to rocky when you are in there.

Gary Wallace

Great staff. All were pleasant, patient and personable. Ready to assist. Great car buying experience. Will recommend.

Julius Simihag

Just had one of the best car buying experiences we've ever had! Gavin and Mark were both great and led us thru a smooth transaction. Gave us a really good deal on a used vehicle and we're super happy! Would definitely recommend them. A++

Cynthia Mcconnell

They had a special on oil change for my F-150 with synthetic oil for $29 99 plus vaccum n washed our truck by hand

Lauren Martin

I cannot recommend Mitsubishi Chilliwack highly enough. They are so incredibly helpful and wonderful to deal with. I would be completely happy and confident in sending anyone I know their way. I strongly suggest that you take visit to them before buying a car anywhere else.

stephkol302

Great service from Mark, Gavin and Al. Friendly and proffessional, they helped me with financing and with trading in an old work truck.

Kevin Davies

Justin was fabulous with all the info he gave us when we bought our new PHEV. He walked us through all the features even following up after the sale to see if we had any questions.

Tammy Kerntopf

When my vehicle transmission died I was distraught, being a single mother money is always an issue no matter how hard I work, everything becomes a crisis ???? What a blessing Fraser Valley Mitsubishi was from the very start!! Trevor was literally an angel. Found me a vehicle that checked off more boxes than I could have dreamed of!!! Within 1 day ! Even picked me up from work ???? And Lindsey worked magic to get me a payment that I could afford ???? Being a woman, these kinds of things can be daunting, but I was treated very well and my concerns and questions were addressed and heard. I felt very comfortable in the decision making. I am very grateful for everything they did to help make this process so easy !!!

Miranda Salmon

This dealership is under new ownership, it's an entirely different place. Dan, the General Manager is amazing, Dylan is the sweetest, most honest sales guy I've ever dealt with, and Gavin will really go the extra mile to get you the lowest payments he can. Honestly, I bought a used Outlander from them last year and the experiance was HORRIBLE, Dylan and the rest of the guys completely changed my opinion of the place. Go check out Fraser Valley Mitsubishi!

papa tickels

Great friendly staff. Rocky the employee of the month was amazing, very well trained and listened to all our needs. The rest of the sales team helped when it came to cleaning my new phev, amazing team work. The service area was very comfy. Emily the young lady at the counter was a huge help. Bam before we new it the first service was booked. Recommend this dealer to everyone. Do see for yourself you wont be let down. Thanks again Rocky you deserve employee of the month.

Danika Ashley

Friendly staff and quick to response when any questions are asked !!! Highly recommend Chilliwack Mitsubishi ????

Rebecca Boone

My experience at the chilliwack Mitsubishi was a 10 out of 10 from the moment I stepped in from the moment I left . Everyone was so friendly and accommodating. They went above and beyond to make sure I was taken care of and leaving happy . Austin did an awesome job with my car and even proceeded to vacuum/clean it out even after I had said not to worry about it which I think was really sweet . Kailey was positive and knowledgable and helped assist with all my questions and concerns . I will 1000% be back and would recommend this place to anyone!

Beau Jesseau

Chiiliwack Mitsubishi were great because they really value their relationship with the customer. The GM personally reached out to make sure all my needs were met. It is a smaller dealership, and that means you get more personal attention. I was provided a loaner car when getting my car serviced, and the turn around time is great too. When I buy my next Mitsubishi, it will most certainly be with Chilliwack Mitsubishi.

Christy Kivari

I wish I could give more stars as my experience started out so wonderfully with this dealership. Everyone was so friendly and accommodating while trying to make the sale, but unfortunately took a negative turn after. Right away I noticed a feature advertised in their website for this particular car was not included (garage door transmitter) and after weeks of follow up I’m told it was a mistake on the website and they won’t be honouring that. Then after weeks of requesting the sales papers (the delay was because of flooding) the wrong papers were sent to me first (privacy breach) and then I realized that Due to a salesman using tricky tactics rather than being upfront with me, they gave me less than I had agreed to for my trade in. Followed up about both issues but nothing they are willing to do. It’s too bad, I love my vehicle and was so happy with this dealership, so it’s a shame the follow up customer service was less than I expect when I spend over $40,000 on a vehicle.

My hoa Jhand

Austin did a great job helping us find the perfect vehicle, we love our new 2019 phev... Mitsubishi rocks

Anonymous Person

Under the current ownership the service quality has drastically increased. The staff are friendly and kind. The place is clean.

g goward

Absolutely love my new car. Enjoyed dealing with the knowledgeable staff they are very friendly and maintain a very clean facility. When I walked in I was politely greeted by one of the sales people who eventually sold me the car in my today. Came in for my service and was met by a very friendly young lady and a very knowledgeable technician. All in all a very nice place to buy a vehicle and the perfect place to service your new car.

Brad Cormier

The new manager is great with working with you and getting what you need/want... They helped my sister get into a new car at a decent cost...

Greg Schultz.

We travelled to Chilliwack to purchase our new Mirage G4 from Chilliwack Mitsubishi. Our dealings were all over the phone, prior to our arrival. They were very easy to talk to over the phone and understood exactly what we wanted and the vehicle was all ready and sitting in the building when we arrived. We told them we wanted fog lights and heated seats and they installed the seats for us and I installed the fog lights. I would recommend the dealership to anyone in the Chilliwack area, even outside the area. We found them very knowledgeable, willing to work with us on our requests and parts pricing is excellent. We would definitely deal with them again. Greg and Wynne Schultz Westbank, BC

Andrew Mackenzie

Thank you so vary much Keith and Dylan and rest of the amazing team you guys made my dreams come true never did I think I'd be driving off the lot in 2019 eclipse cross GT with less then 50km. I came in a few months ago and it was under old management wasnt really much happening and now few months later I come back and BAM I came in and drove off the lot with the sickest new whip!!! I am so blessed and so vary thankful thanks for takin care of me. You guys are amazing cheers. Highly recommend these guys to anyone I know.

Ron Jahnke

We came in from Vancouver to get a battery replaced while on vacation,and Steve in the service department was incredibly helpful. He checked the engine over and fixed three other issues we weren’t aware of. Excellent service overall.

Joanne Blaine

Almost 4 months ago now, my other half and I went into Mitsubishi, he was thinking about buying a new car. While we were chatting and joking with the staff; who is friendly, fun, and knowledgeable, I too caught the new car bug. I traded in my 2018 Buick Encore; I loved that little car, it did take me 3 days to commit to the trade. A white 2019 Eclipse Cross SE S-AWC caught my eye, it looks different from the other cookie cutter compact SUV’s out there. Different, appeals to me, and it had a whole bunch of safety features I didn’t have on the Buick. Now that I have been driving it for 3 months, I love it and my guilt about trading in my Encore has passed. It is the perfect size; I’m impressed with the gas mileage, I find it comfortable, and it has enough engine performance to suit me. Thanks to Jenna, Sydney, and Jeremy as they are the main team members I was working with. Also, thank you to the rest of the team from the service department to the wash bay. They got the car looking great for me to take it home.

Andrew McHugh

Chilliwack Mitsubishi was great to work with from the sales staff (Austin) to Management. Sales Manager (Chas) , Finance Manager (Jenna) they answered all my questions and treated me with respect. Will buy again from them. Great job.

Adam & Laura Louis

My dad, Dave, says, "Mitsubishi Motors took the inside of my old Pontiac Montana and transformed it from old and gross inside and made it look brand new. They used toothpicks and Q-tips to get into crevices no one knew about. They're so pleasant to work with! I would recommend them to anybody. 5 stars!

Irv Fremit

Have been looking for a new vehicle for a long time and had heard about the plug in hybrid SUV from Mitsubishi. Stopped in for just a chat and some information but was so impressed with the vehicle and the staff that I bought my Outlander that day. The salesman, Dylan, was so knowledgeable about the features of such a high tech vehicle that I could not help but be blown away with the experience. Believe me...one happy customer.

Kate M

Sending a huge thank you to the wonderful staff in the parts and services department at Chilliwack Mitsubishi. Kailey and the team’s quick and efficient service greatly helped me when I needed it the most! Very much appreciated.

Valerie Carson

There are many superlatives to use in describing the professionalism at Fraser Valley Mitsubishi. Just one week ago my wife and I had attempted to purchase an Outlander from another dealer and it was a nightmare. This time around from the salesperson Jolene to Dylan and Jenna the experience was plus 5 in our rating. Don't waste your time at any other Mitsubishi dealership other than this one. Make your 2019 superb by buying here!!!!!!!

minus blindfold

Bought our very first new car from here and couldn't be happier with the service and helpfulness. Everyone is very happy to see you and works hard to make you happy! Would totally recommend to anyone looking to buy a new car.

Leslie Herbert

We really enjoyed the experience all depts are very easy to deal with. Austin is very friendly and knowledgeable. Actual price was not fully transparent until the very end of the process.

Brandon Regehr

The team here is absolutely amazing. Had such a wonderful experience with Dillon, Barry, and Eric! Very helpful, friendly and most importantly HONEST. HIGHLY recommend.

Len Powell

What a refreshing change from the previous owners/management. I went in to have a personal promise completed with the finance department and met Gavin who was friendly and very professional. He completed the transaction with the Head Office finance getting all confirmed in writing and providing me with copies of the same. Keep up the good work Gavin, you are a credit to the company. Len P.

chris kortenoeven

was wanting to trade a 2011 and this was the first place I stopped, telling them I planned on spending another week shopping around in other towns and wasn't looking to make a purchase right there. this entire team is so chill. walked out with a fully loaded RVR Premium GT. Drew made his first sale in Chilliwack and thanks to Dylan and the finance lady for fighting for us. still can't believe the odds they just happened to have that one vehicle for us on the lot. over the top happy with the experience.

Alison Savenkoff

Jerry & I had the pleasure of purchasing a 2018 Mitsubishi Outlander from Barry Coates. From the moment we arrived we were treated great. Barry went above and beyond in educating us on hybrid vehicles and we really felt satisfied and comfortable when we drove away in our new vehicle. Chaz the manager was fantastic when dealing with our trade in and Jenna in finance was great when it came to paying for our vehicle. We both drove away saying it was the best feeling we had purchasing a vehicle. No high pressure tactics used. Barry, Chaz and Jenna were awesome. We would highly recommend Chilliwack Mitsubishi.

Katie Schroeder

Great place to buy a car. All the staff were very friendly and ready to help.

Marcia Houlden

Best car detailing service. Staff is awesome and car looked better than the day I bought it. Highly recommend

KA U

Came in the other day to get maintenance on my vehicle, and got to meet the awesome new owners and staff. Looked around at all their new inventory and so excited to work with the new team on my next purchase. Welcome to Chilliwack!!!!!!!!

Sue Jesseau

The new owner and management plus sales are nothing short of awesome! You guys rock! After going to other dealerships that totally lack in customer service, these guys and gals made me feel welcome right away, mostly, they listened to me the customer. Dan, I know you will do fantastic in your new venture. All the best to Fraser Valley Mitsubishi!

Grandma Valerie

Came here with a friend to buy a van helpfully enjoyed talking to people here .

Laurie Clemens

I have to say that out of all the different car lots I went to last week looking for a vehicle these guys were by far the best. I didn’t feel pressured by them at all, they worked with me to get me into a vehicle I could afford. They were honest an made me feel completely comfortable. They were very knowledgable and went above and beyond to help me. I highly recommend going to Chilliwack Mitsubishi if you’re looking for a vehicle. Thanks again guys and a huge shout out to Gavin and Mark for taking extra time and explaining everything to me.

Cheryl Nichols

The best experience I have every had buying a car!! Thank you to Alex and Tyler for your patience, time and knowledge and being so customer focussed! I will and have recommended you to friends already. Thank you for all your time and help.

Tim Visser

1 star is pushing it.worst experience ever.customer service doesn't exist. Dont return calls.I could write a book ????

Jeff Hultman

Terrible Service! I recently just purchased a vehicle last thursday and already having soo many problems with it! Computer is toast for the dashboard Turn signals not properly working Was told the vehicle inside and out and under the hood would be detailed before the sale... After the car was purchased i asked about these and was told there was no money in the sale enough for them to actually do anything that was promised! Avoid

Chelsey Kriese

Nice friendly staff. But I will never buy a vehicle from here. The staff doesn't contact you back. I called and they kept saying they will call me back and they didnt. Took my business somewhere else.

Terry Gillespie

Chilliwack mitsubishi is a top notch dealership where the staff work tirelessly to accommodate and make you feel comfortable when your in and outside the dealership. I purchased a used vehicle from them with a few minor issues as it is used and have been pleasantly pleased with the service to fix the small issues without headache. I recommend anyone that is hesitant to purchase a vehicle through a dealership to speak with the General manager Fatmir and start a new friendship. Thank you chilliwack mitsubishi!

Albert Potts

I love my car! The people there are amazing and bent backwards to help me as much as possible! Thanks again everyone :D

Kaylee James

Went in to test drive a vehicle, the staff was amazing !! From start to finish one of the best dealerships I have been to in a long time!! Tons to choose from as well!! Austin connaughton was great!! Definitely reccomend them! New owners have done a great job!

Kristen Malanowich

Alec was amazing to work with and able to make us an amazing deal. Thank you!

Sarbjit Singh

The whole team at this dealership works respectfully and cooperatively we were very impressed. Austin went way out of his way to make sure that we were looked after. And the most interesting part of it all as we were referred to this dealership from a competing dealership.

Stacy Trickett

We had a great experience and so happy we decided to purchase our vehicle here! The entire team from sales to finance was amazing! We got exactly what we were looking for plus more! They also saved us on 14% interest from our previous car loan company. Thank you to Drew! Who made his first sale in Chilliwack ???? also a huge thank you to the entire team who helped with an amazing deal with the payments we wanted, it’s a huge relief to know that people are here to help! We will definitely be back when we upgrade in the future!

Adelina Sabani

New management, great deals and amazing customer service! I recommend EVERYONE looking for a new or used vehicle to contact them!

Cheryl Head

Staff were friendly and helpful making the car buying experience easy.

Kimberly Neels

Very disappointed with the Parts and Service Advisor, Doug. He needs to learn how to communicate and be upfront with what's going on instead of not returning phone calls, or even worse, hanging up. I waited 3 days, and he was still unable to give me the information I was looking for, so I called Wolfe Mitsubishi in Surrey and they had the information to me in 2 minutes! Definitely not wasting anymore time with Fraser Valley Mitsubishi, and from now on I will be going to Wolfe Mitsubishi, where they have great customer service!

A. Bell

The original owners were calm and ready to deal. I was promised an oil change when I bought my vehicle but it seemed like this was a for me doing business deal. However when the oil change came up and displayed I took the van back and the new manger not only did not believe me but was not going to go along with the promise. I had signed on the contract that the sales person had not promised me any additional parts or further repairs. But the manager and sales person wanted me to bring the van back any time and they would do an oil change for me. The dealership it seems in under new owners, and will not go with the good will offer, plus this young punk called me lier like the other several people he has caught. Well what is such a small good will item sure has turned me from ever dealing with this dealership ever and also will tell all who I have a chance to.

Helen Twentyman

I can't recommend Chilliwack Mitsubishi more! Al and Gavin were incredibly helpful and made the buying experience not only stress free, but actually enjoyable! Car dealerships/salesmen have a historically bad reputation for being sleezy and overly pushy, but these guys were the complete opposite... they were friendly, polite, listened and worked with us to ensure we were happy and as I said, the whole experience was great from start to finish. 10/10!

Laura Doyle

Every single person at this dealership was just amazing! From the moment we walked in to the moment we left it was just an easy and extremely pleasant experience. These people genuinely want to help which is not something you often find when it comes to dealerships! I will be going back 100%. Thanks so much you guys we are very happy customers!

Chantel Peterson

My family was in desperate need of a bigger vehicle to fit our growing family. My husband has his truck listed on Facebook marketplace for about 5 weeks with no offers. Drew looking for potential customers messaged my husband and we made an appointment. I was very skeptical we would be leaving the lot with something we could afford and wanted. I noticed right away that Drew was approachable, friendly and trying hard to relate to us. He did a great job getting the work done. Chas the new general manager. Was also very friendly and approachable and related to us on our level. I felt I could be honest about our needs and Chas heard that and went and got just that! His experience and relationship with the bank as he said got us the finances that we needed. The whole process even though it was long took the whole team (finances, detailing, car insurance etc.) working with us as as their number one guests. Everyone was hands on treating us with respect. I didn’t feel overwhelmed by our kids starting to go crazy and making huge messes. I would shop here again and will recommend to my friends. Thanks so much!

Stephane St-Jean

I am from a generation that has had certain expectations, about vehicle sales, ingrained into their general perceptions. My experiences with Chilliwack Mitsubishi has been a wildly different experience from what I anticipated in my new vehicle search. From start to finish, I never once felt pressured into a choice, nor did I experience any negative feelings about my time spent there. My drive home, in my new RVR, was nothing but pleasure and satisfaction, both with the vehicle and the overall experience. Much thanks, especially to Sydney, Dylan, and Jenna. You each made me feel welcome, and valued as a potential customer. I do recommend considering this dealership in your search for a vehicle.

Charles Hayes

Bought a Mitsubishi Eclipse Cross a few months ago and we were so happy. THE STAFF at Mitsubishi Chilliwack were outstanding. So nice, friendly and helpful. We really love the Mitsubishi Cross. LOVE the interior, the colour ( red ) power and dashboard. We really recommend the Mitsubishi Eclipse Cross and staff at Mitsubishi Chilliwack. ????????????????????.

Neel Rao

Chilliwack Mitsubishi very excellent customer service highly recommend to everyone. Al, Gavin and Fatmir plus all Chilliwack Mitsubishi staff were incredibly helpful and made the buying experience and we finally get into a brand new 2020 outlander which my family is loving to drive around. I will love to recommend everyone who wants to buy a vehicle please visit Chilliwack Mitsubishi and enjoy the experience. Thanks to Chilliwack Mitsubishi team. Thanks Neil and Rosy - Chilliwack

colin gear

Best experience we've had in a long time! Mark and Gavin did a great job sourcing out our needs, lots of knowledge and respect with a fully supportive team. Managers are super friendly with a great sense of humor. Full circle dealership with a seamless transition. Will definitely be back for our next one!!

sharwan maharaj

Extremely satisfied with the Mitsubishi Chilliwack team. Great service and sales by Al and Mateo. Also by the finance Cassidy. Very well presented and knowledge in their area of expertise. First time experience with Mitsubishi and hoping the last. Awesome job with great price as well. Thank you guys.