Reviews of VitroPlus / Ziebart (Car Wash)

13044 Boul. Henri-Bourassa, Charlesbourg, QC G1G 3Y7, Canada

Average Rating:

DESCRIPTION

Here you will see the opinions of real people like you who consume the services and products of VitroPlus / Ziebart (Car Wash) in Charlesbourg (Canada).

Now this business receives a score of 4.4 over 5 and that score is based on 98 reviews.

You may have noticed that the average of ratings that it reaches is quite good, and it's founded on a high number of scores, so we can think that the assessment is quite credible. If there are many people who bothered to rate when they are happy, is that it works.

As you know, we do not usually bother to give feddbacks when these are good and we usually do it only if we've had a problem or incidence...

This Car Wash belongs to the category of Auto glass shop.

Where is VitroPlus / Ziebart?

REVIEWS OF VitroPlus / Ziebart IN Charlesbourg

Thanh Truong

(Translated) A big thank you to Caroline and her team. I had a full stealth ppf and tinted windows installed on my Tesla. Thanks to them, I finally got my dream car! Great job, Caroline took care of my car like it was her own and even gave it a personalized look. Thank you very much for pimping my Tesla. She turns heads ???????? (Original) Un gros merci à Caroline et à son équipe. J’ai fait installé un ppf stealth complet et les vitres teintés sur ma Tesla. Grāce à eux, j’ai finalement eu ma voiture de rêve! Excellent travail, Caroline a pris soin de ma voiture comme si c’était la sienne et a même donné un look personalisé . Merci beaucoup d’avpir pimpé ma Tesla. Elle fait tourné les têtes ????????

Lil Studd

Jean Claude Arsenault

Deodat

Family owned business in existence for more than 50 years. When a company puts their family name on the door, you expect them to care about service and maintaining their reputation. And indeed they REALLY do. Super high quality service, extremely friendly staff and very passionate to answer all and any technical questions you may have. Had a windshield replaced, prices were absolutely in line with competition, but the quality of the service is their edge. I even decided to try their esthetic Ziebart products since they are so good at explaining and presenting all the facts clearly. Ask for Caroline on Ziebart, she really knows her products extremely well and in details. Very professional team.

Nick LeBlanc

Stephane Labelle

(Translated) Excellent service! Efficient, fast and courteous. Thank you very much Caroline! A +++ (Original) Excellent service! Éfficace, rapide et courtois. Merci beaucoup Caroline! A+++

Yvon Courtemanche

(Translated) Very good service (Original) Très bon service

Stéphane Guillaud

Qc Satan (QcSatan)

Lisa Gedeon

They have excellent service and are very friendly, I'm definitely going back

Veronique Cantin

(Translated) Excellent service (Original) Excellent service

Annie Clément

Danielle Rousseau

Very comfortable waiting area, great service, friendly and competent staff

Domenic Taddeo

Jean-Mathieu Lafond

(Translated) Fast quality service (Original) Service rapide de qualité

tiger lablonde

Nicolas Deltour

Nicole Blais

Tina Beaudoin

Our experience was professional, reliable, and affordable. I had to wait in the waiting room with my daughter, and they happily put an age-appropriate movie on their television for her, which helped immensely with the waiting. I would not hesitate to return to have them work on my windows again!

robicheau micheal

(Translated) Very good listening service and exceptional quality of work. (Original) Très bon service a l'écoute et qualité de travail exceptionnel.

Jonathan Lafleur

Jerome Gesmier

(Translated) Windshield change on my vehicle, very satisfied with the service! 5 stars! Very friendly family atmosphere, very welcoming. Excellent professional service! (Original) Changement de pare-brise sur mon véhicule, très satisfait du service ! 5 stars ! Ambiance familiale très conviviale, très bon accueil. Excellent service professionnel !

Mick SJB

Good service good staff fair price

Achraf Alharrak

(Translated) Excellent service for anti-rust treatment, quick and with a warm welcome. It is a family affair and the staff go out of their way to satisfy customers. A big thank you for the charming counter clerk and also for the whole team. Good continuation . (Original) Service excellent pour un traitement antirouille , rapide et avec un accueil chaleureux . C'est une affaire familiale et le personnels se donnent de leurs meilleurs pour satisfaire les clients . Un grand merci pour la charmante commis au comptoir et aussi pour toute l'équipe . Bonne continuation .

Pierre Reny

Brian Knoepfel

Friendly and fast service.

Daily Exploits

Great customer service very nice people.

Kevin Mix

(Translated) Excellent work. Big impact on my VR windshield on my way back from vacation and we took it in charge immediately. Competitive price because I even took the insurance in case of new impacts and it repairs for free. Fast service 1h of work. (Original) Excellent travail. Gros impact sur mon pare-brise de VR en revenant de vacances et il l’on pris de suite en charge. Prix compétitif car j’ai même pris l’assurance en cas de nouveaux impacts et il répare gratuitement. Service rapide 1h de travail.

Valérie Belzile

(Translated) Excellent service and very fast! Solution found for old remote control with starter for car 2008! Knowledgeable staff and clean welcoming place! (Original) Excellent service et très rapide ! Solution trouvée pour vieille télécommande à démarreur pour voiture 2008! Personnel compétent et endroit propre et accueillant!

samir sibai

F D

(Translated) Caroline and Marc-André are trusted people. Very good service and after-service with my bmw x3. (Original) Caroline et Marc-André sont des gens de confiance. Très bon service et après-service avec mon bmw x3.

Jean-François Hudon

(Translated) Excellent service with Caroline. Do not hesitate to do business with this family business (Original) Excellent service avec Caroline. N'hésitez pas à faire affaire avec cette entreprise familiale

Red Aby

(Translated) Carde attitude, I called to cancel an appointment (personal reasons) for polishing and I was almost hung up on the nose, the respondent was simply stupid and 0 professional with a "it's beautiful * hangs up without letting me say a word that sounded almost angry. (Original) Attitude de marde, j’ai appelé pour annuler un rdv (raisons personnelles) pour polissage et on m’a quasiment raccroché au nez, le répondant était tout simplement bête et 0 professionnel avec un "c’est beau *raccroche sans me laisser dire un mot*" qui sonnait quasiment fâché.

Michel Lehoux

Vinay Patel

Fast service & Friendly staff

Angelika Taranovici

(Translated) Exceptional service! Thank you! (Original) Un service exceptionnel! Merci!

Luc Courville

Henry Raywood

kathdesrosiers

(Translated) very good service! the employees are friendly, attentive and take care to explain well so that the customer understands! ???? (Original) très bon service! les employés sont sympathiques, attentionnés et prennent soin de bien expliquer pour que le client comprenne! ????

Philippe Bourget

Francois Dubé

(Translated) Very good services (Original) Très Bon services

Vladi Mires

(Translated) People are hospitable! (Original) Les gens sont accueillants!

Caroline Zawahiri

The team from reception to maintenance is perfect! I always feel well serviced and trust their assessment. I really appreciate dealing with them!

Faty

Chris Plourde

Kino L

Michael Synnott

Perfect service !

Nolaphane Keo

Yoann FUENTES

(Translated) Very good service and very welcome, super nice staff. Nothing to say ???? (Original) Très bon service et très bon accueil, personnel super sympa. Rien à dire ????

Kazem Amini

(Translated) Excellent service, and very friendly people !! (Original) Excellent service, et les gens très sympathiques!!

Paul Lizzi

Went above and beyond to help with detailing for my bmw x1!

Ginette Belisle

iTs Phil

(Translated) They replaced the defects in my tinted windows at no cost even that the territory manager came to see the small error and they all correct me this morning thank you for taking care of the quality of the installation. (Original) Ils m'ont replacé les défauts dans mes vitres teintés sans aucun frais même que le gérant de territoire est venu pour voir les petites erreur et ils m’ont tous corriger ce matin merci pour prendre soin de la qualité de l'installation.

So Thewhite

Marilène Bernard

(Translated) Family business, impeccable service, fast and well done. (Original) Commerce familiale, service impeccable, rapide et bien fait.

laval savard

(Translated) Good service and good customer follow-up (Original) Bon service et bon suivie de la clientèle

Marco Tremblay

Cerix K2

(Translated) Excellent (Original) Excellent

K N

nice place

Pierre-Luc Fortin

Patrick Bergeron

(Translated) Excellent service! Everyone is super nice and smiling! (Original) Excellent service ! Tout le monde est super gentil et souriant !

Déménagement et Entreposage à Prix Modique

(Translated) Always the best service in Quebec and for several years. My company has been dealing with them for a long time and I have never been disappointed .. After sales service is also incomparable .. The respect of warranties on windshield repairs or starter installation always adhere to. And for those who do not know they do the cleaning of cars ... Your car comes back with its appearance of the first day. A little expensive for cleaning but so well done that it's worth it. Chantale (Original) Toujours le meilleur service à Quebec et depuis plusieurs annee. Mon entreprise fait affaire avec eux depuis longtemps et jamais j'ai été déçu .. Service après vente est également incomparable .. Le respect des garanties sur les réparations de pare brise ou installation de démarreur toujours respecter. Et pour Cest qui l'ignore ils font le nettoyage d'auto ... Votre auto reviens avec son apparence des premier jour . Un peu dispendieux pour le nettoyage mais tellement bien fait que ça vaut la peine. Chantale

Patrick Berube

mick Simard

(Translated) We just call for information on an appointment no respect for customers hang up the line and say organize you woww its makes you want to go back I will go elsewhere (Original) On ne fait qu'appler pour avoir un renseignement sur un rendez vous aucun respect des client raccroche la ligne au nez et dit organise toi woww sa donne envie d'y retourner je vais aller ailleurs

amy lafontaine

tinted windows

pierre clement

Anna Duncan

Professional service by Mark Caroline from start to finish installing Auto360 and making verifications with Viper.

Ariane Laflamme

(Translated) Complete cleaning of the interior of the car. Excellent service and impeccable result (Original) Nettoyage complet intérieur de la voiture. Excellent service et résultat impeccable

Marie-Pier Arsenault

(Translated) Receptionist nonchalant, it does not give the taste to do business with this company. (Original) Réceptionniste nonchalante, ça ne donne pas le gout de faire affaire avec cette compagnie.

STIHL HUMBLE

Dave Dupont

(Translated) Wow the change of owner makes all a change in professionalism and incredible service. (Original) Wow le changement de propriétaire fait tout qu'un changement professionnalisme et service incroyable.

Allo “Recall now !” Bye

(Translated) Warm welcome, Professionalism .... Thank you (Original) Accueil chaleureux, Professionnalisme.... Merci

Steven Anthony Baranello

Great place. Made an appointment. Very easy. They did the repair quickly as advertised and they had friendly staff.

nathalie cloutier

(Translated) a reponder can be useful for your business (Original) un repondeur peut etre utile pour votre commerce

Linda Lafleur

(Translated) Very good service (Original) Très bon service

Simon-Pierre Turmel

David Desjardins

(Translated) Professional (Original) Professionnel

Dan Shiff

This place is excellent. The staff, both ownership and technicians, are uber professional. They also provide an excellent service. No matter what your automotive needs may be, I would absolutely trust them. A++++++++++

Olivia Dalati

Really great customer service & such nice people :)

Jean-Philippe Sylvain Boivin

(Translated) Took anti-rust paraffin last year. Work very well done. Call back for my annual date this week. Fast service. Person at the reception very courteous. Measurements during covid are respected, so no worries to have. Prices are low. Very good experience! (Original) Pris l'anti-rouille à la parafine l'an dernier. Travaille très bien fait. Rappeler pour mon rendez-vous anuelle cette semaine. Service rapide. Personne à l'accueil très courtoise. Mesures durant la covid sont respectées, donc pas d'inquiétudes à avoir. Prix sont bas. Très bonne expérience!

François Laberge

(Translated) Unbelievable. (Original) Incroyable.

Alexandre Pigeon

(Translated) My bumper was rubbing on my wheel during the turns following a collision. VitroPlus Ziebart St-Laurent were able to make a simple, fast and efficient repair for a low price. I would return to this place without hesitation. (Original) Mon pare-choc frottait sur ma roue durant les virages suite à un accrochage. VitroPlus Ziebart St-Laurent ont pu faire une réparation simple, rapide et efficace pour un bas prix. Je retournerais à cet endroit sans hésitation.

David B. (Db Max Services)

Memo kadd

kamil agsous

L

(Translated) Excellent service, super fast and courteous. Thank you (Original) Excellent service, ultra rapide et courtois. Merci

Kwabena Adjapong

(Translated) my name is Givens and I would like to thank all the vitroplus team for being super kind and professional in terms of their impeccable service. (Original) je m'appelle Givens et je voudrais remercir tout l'équipe de vitroplus avoir été super gentil et professionel au niveau de leur service impeccable.

Frédéric Mégret

Excellent service

Steve Houle

Rémi Fortin

(Translated) Fast and super courteous service. The boss (I think) answered all of our questions. (Original) Service rapide et super courtois. Le patron (je pense) à répondu à toute nos questions.

Marc-andré Bouchard

(Translated) Professionals (Original) Professionnels

sheila tremblay

(Translated) 3 times we show up with a portable breathalyzer bought on their recommendation 2 weeks ago, at $ 150 the device, and which still does not work. Their response: "the light is on so it's ok for us and we can't do anything". We will go higher and an official complaint will be sent to the consumer protection office. (Original) 3 fois qu'on se présente avec un ivressometre portatif acheté sur leur recommandation il y a 2 semaines, à 150$ l'appareil, et qui n'a toujours pas fonctionner. Leur réponse :" la lumière allume donc il est ok pour nous et on peut rien faire" . On va aller plus haut et une plainte officiel sera transmise à l'office de protection du consommateur.

Kenneth Chicoine Taxiporliera1

Very good service

Joel Bilodeau

georges chahwan

Good service nice family

Sara-Ève Audet

(Translated) Very good service! Reliable and fast to answer your problems !!! (Original) Très bon service! Fiable et rapide pour répondre à tes problèmes !!!

Élodie Vachon

Papillon

3w3d Chu

I just went there to install hitch on my car. Nice guys , professional service and competitive price.

Jean-Marc Laniel

(Translated) Impeccable service! Meeting time respected, fast work and first quality. Congratulations to the whole team and especially to Caroline. (Original) Service impeccable! Temps de rendez-vous respecté, travail rapide et de première qualité. Félicitation à toute l'équipe et particulièrement à Caroline.

Stéphane Saucier

(Translated) Installation of a trailer hitch for the bike rack. Work done correctly and quickly. Competetive price. (Original) Installation d'un attache-remorque pour le support a vélo. Travail effectué correctement et rapidement. Prix compétitif.

Ryan zhang

I had a wonderful experience with Marco and Caroline here. I hope to get my new car paint protection film and I checked with few stores before VitroPlus Dorval, they all advised to do full car film which will cost more than 4000. Caroline advised to do the premium parts which already good enough and the rest, I could apply diamond gloss. The total cost is much cheaper compared to full body and this is a solution which can provide enough protection for my car. They did it quickly with in 2 working days and I checked their work, it was amazing! I like it so much. Caroline and Marc did the job together and I would be their return customer for sure!

Stefano Garofalo

Amazing service, i would return no problem

Patrick OP

(Translated) Very helpful and honest. (Original) Très serviable et honnête.

John Glenn

Very knowledgeable Family business Excellent customer service

K. kuaktak

Antonio Losciuto

Friendly service. Satisfied 100% fast and reliable

Francine Mainguy

Lawrence L

Very good work, resolved any issue on time as scheduled I will go back for undercoating a service they also offer. I definitely recommend VitroPlus Ziebart Dorval to replace or repair a windshield . Very knowledge and nice staff .

Pierre Bourgeois

Annie Perreault

Dominic Bourdeau

(Translated) Excellent service, very fast and friendly. Real enthusiasts and connoisseurs. (Original) Excellent service, très rapide et conviviale. Des vrais passionnés et connaisseurs.

Yevgen Kovtun

Such a nice place! Customer service is stellar there. This place was clean and well maintaned before, now after the renovations they are even cleaner and cosier than many restaurants where you eat! And that's a place where you fix your car!!! Quality of work and attention to details is amazing. So far they have replaced windshields on 2 cars for me, and they rustproof all my cars every year. The second windshield was with sensors and cameras attached to it so it needed calibration and all that was done smoothly and in a highly professional manner. Very satisfied customer! I gave 5 stars to this location 4 years ago, and now I wish I could give them 6 stars! Highly recommended.

marie-anne

Mario Levesque

(Translated) Professional and courteous service. Super clean garage and welcoming waiting room. I highly recommend this company. I was there for an anti-rust treatment. (Original) Service professionnel et courtois. Garage super propre et salle d’attente accueillante. Je recommande fortement cette entreprise. J’y étais pour un traitement anti rouille.

Francois Barbeau

Shiraz Syed

I has a trailer hitch installed at the Pitfield location. The one that was initially installed did not work with the Thule bike rack that I had bought. When I called back, they worked with the supplier to find right model for my bike rack, exchanged it for the one I had, and had installed the new one at no charge the next day. Service was great, staff was very professional, and experience was smooth!

Gianmarlo Estal

Very friendly and welcoming staff, provided amazing service. Scheduled an appointment right away. They already have and will continue to make many customers satisfied and loyal like myself.

julie st-laurent

(Translated) Excellent service !!! (Original) Excellent service!!!

Bernadette Younk

(Translated) Accessible, quality and fast service. (Original) Accessible, service de qualité et rapide.

David Senechal

sami shaikh

Great work & super support.

Kassandra Loiseau Dieumercy

(Translated) Super good customer service !!!!!!!!! (Original) Super bon service à la clientèle!!!!!!!!!

alleluiamichel

(Translated) Excellent service: courtesy, professionalism and punctuality are there :-) Thank you. (Original) Excellent service: courtoisie, professionalisme et ponctualité sont au rendez-vous :-) Merci.

Bianca Marvel

Very fast service and bilingual service! My windshield took about 2 hours to replace! Super fast. The young man at the front with glasses was very informative and kind.

Edith Neron

(Translated) Excellent service, price, courtesy, availability, speed, quality to meet my expectations. As a bonus to the service requested, I left with clean headlights at no cost. :-) (Original) Excellent service, prix, courtoisie, disponibilité, rapidité, qualité a la mesure de mes attentes. En bonus au service demandé, je suis parti avec des phares tout propre sans frais. :-)

Philippe Hébert

Santos Alvarenga

(Translated) exelent their necks (Original) exelent cervices

Oleksandr Kryvenko Sasha

I received the best service I could expect. Carolina and her brother were very friendly and helpful. My best recommendations.

Annie LeBlanc

Jessica Tremblay

Ultimately had a very good experience with thjs VitroPlus. I got a quick quote, quick appointment AND a courtesy car which was extremely useful. Location is trickier to get to, and there are not many parking spots... but once you're inside you can appreciate the updates that have been done. Very welcoming. There was a delay in replacing my windshield due to glass company so it took longer than expected...my only comment would be I would have appreciated being called and told it was delayed rather than having to call at 5pm to ask the status of my car. But the rest of my experience was great - they did all the leg work for my insurance claim as well.

Nancy Johnson

Ron Hillman

Excellent service very friendly staff and expert work

SOPHIE PILON

(Translated) Excellent service. Employees are polite and take the time to educate us about the products we ask for. I tinted the windows of my mini-van the job is done to perfection, my children have even been treated like kings! I will definitely go back! (Original) Excellent service. Les employés sont polis et prennent le temps de nous renseignemer sur les produits qu'on demande. J'ai fait teinter les fenêtres de ma mini-van la job est faite à la perfection, mes enfants ont mêmes été traités comme des rois! J'y retournerai c'est certain!

Maxime Breault

Simon Pineau

(Translated) great service, very efficient on the phone and on site. I recommend (Original) super service, tres efficace au telephone et sur place. je recommande

David Grey

Professional services at fair price. Very impressed with their quality of work.

Kamel Samaan

Fantastic service very professional.Great family business with excellent customer service.Thank you Caroline, Marc-André and all the team for a job well done. 5 stars.

samsam sammy

Perfect

Helene Joseph

jay brah

James Fonda

Marjorie Longtin

Keven Avila

(Translated) I loved this place, fast service, very nice people who like to help and it shows !!! (Original) J'ai adoré cet endroit , service rapide , des gens très gentils et qui aiment rendre service et ça paraît !!!

Benoit Douville

Anne-Marie Galarneau

(Translated) Excellent service. Helpful and knowledgeable people who are willing to do a little more for the customer. (Original) Excellent service. Gens serviables et compétents qui sont prêts à faire un peu plus pour le client.

Tallat Kayani

I had a remote starter installed Viper 1 way. Having problem with range .visited 3 times but problem is still same.they charged me 350 plus texes and installed a low quality low range cheap starter .I'm not satisfied at all.

Gino Fillion

(Translated) Very good service and the best prices in Quebec I recommend it (Original) Très bon service et les meilleur prix a Québec je vous le recommande

Gaetane Roussel

Nicolas

Hassan Khanafer

(Translated) Thank you for Caroline, Marc André and the whole team ... very good service ???????? (Original) Merci pour Caroline , Marc André et toute l'équipe... très bon service ????????

Sylvain Roy

(Translated) Service is nonexistent, communication is useless: there is nothing to understand, unless they are not able to tell the truth; after 4 weeks of waiting and a visit plus 4 calls in two different areas, no news ... (Original) Le service est inexistant,la communication ne sert à rien : il n'y a rien à comprendre, à moins qu'il ne sont pas capable de dire la vérité ; après 4 semaines d'attente et une visite plus 4 appels dans deux domaines différents, pas de nouvelles...

Stéphane April

Yannik Noury

(Translated) Very good service with a smile and professionalism. The owner took the time to explain everything to me regarding my permanent anti-rust treatment. (Original) Très bon service avec le sourire et le professionnalisme. Le propriétaire a pris le temps de tout m'expliquer concernant mon traitement antirouille permanent.

Ali H

Came in for window tinting and these guys immediately make you feel like you're family. Marco and Caroline thank you very much you guys are truly awesome. Not to mention the impeccable job done!

JM P

(Translated) Excellent service! Fast and efficient at a competitive price. A multigenerational family business. I came for the oil treatment, and Caroline not only did an amazing job, but also convinced me to take the AQUAPEL treatment. My windshield wipers are almost useless. Thank you to the whole team for a safe experience. I will definitely come back next year (Original) Excellent service! Rapide et efficace à prix compétitif. Une entreprise familiale multigénérationnelle. Je suis venu pour le traitement à l'huile, et Caroline, à non seulement fait un travail remarquable, mais m'a aussi convaincu de prendre le traitement AQUAPEL. Mes essuies-glaces sont presques rendus inutiles. Merci à toute l'équipe pour une expérience sécuritaire. Je reviendrai sans faute l'année prochaine

Roger Hraoui

Couldn't be better. Excellent work and very meticulous attention to details. Price is fully deserved and on top of that very friendly and they listen to your needs. Recommended ++++++++++++++ You can tell I'm a very satisfied customer.

Paul Pham

Came without notice in the morning for a cracked winshield, and it was fully replaced by afternoon. Very nice people and family!

Isabelle Webster

Jasmine Kooner

If I could I could give 10 stars!... Super helpful and great customer service and best work!

ahmet ruhi kisa

(Translated) I had my windows tinted last November and had a little problem on the driver's side, They fixed it for me without any problem. It's a very nice and professional team. Thank you very much again (Original) J'ai fait teintées mes vitres en Novembre dernier et j'ai eu une petit problème du côté conducteur, Ils me l'ont reparés sans aucun probleme. C'est une équipe très sympa et professionnel. Merci beaucoup encore

Sylvain Forgues

(Translated) Great courteous and honest team. Caroline the owner always receives you with a smile even for a repair under warranty. High quality workmanship and they stand behind their warranty without question. I recommend this business with the conviction that you will be well served. *** 08/2021 I recently returned for a new car and still impressed with the outstanding service, quality of work and courtesy of the whole team. I live on the South Shore but it is definitely worth the trip. (Original) Super équipe courtoise et honnête. Caroline la proprio vous recoit toujours avec le sourire même pour une réparation sous garantie. Travaille de haute qualité et ils supportent leur garantie sans discussion. Je recommande ce commerce avec la conviction que vous serez bien servi. ***08/2021 J'y suis retourner récemment pour une nouvelle auto et toujours aussi impressionné par le service hors pair, qualité du travail et courtoisie de toute l'équipe. Je demeure sur la Rive-Sud mais ca vaut le détour sans aucun doute.

Marc Eddy Joachin

(Translated) Courtesy and professionalism (Original) Courtoisie et professionnalisme

Marlene Synnett

Xiao Ma

Simply amazing! . Friendly and amazing staff for this family business. Now I see why it's business is still thriving after opening for 75 years

CYNTHIA BASTIEN

Jocelyne Landry

(Translated) From a warm and professional welcome, the clerk Caroline Barbeau knew how to answer all my questions patiently and clearly, she even took the time to make schematics for me and showed photos in a catalog for a better understanding of the coupling system. and its components. The mechanic respected the RV time and the deadline for installing the hitch and the electronic duvet on my Kia Soul to pull my tent trailer. In addition I was happy to learn that this business was founded 74 years ago by his grandfather Barbeau and that this Vitroplus franchise at 2600 Pitfield, St Laurent is a family business. J. Landry (Original) D'un accueil chaleureux et professionnel, la commis Caroline Barbeau a su répondre patiemment et clairement à toutes mes questions.Elle a même pris le temps de me faire des shémas et montré des photos dans un catalogue pour une meilleure compréhension du système d'attelage et de ses composantes. Le mécanicien a respecté l'heure du RV et le délai prévu pour la pose de l'attelage et de la couette électronique sur ma Kia Soul pour tirer ma tente-roulotte. De plus j'étais heureuse d'apprendre que cette entreprise a été fondée il y a 74 ans par son grand-père Barbeau et que cette franchise de Vitroplus au 2600 Pitfield , St Laurent est une entreprise familiale. J.Landry

Stephan Gascon

(Translated) Responsive and courteous staff. Explain well what they are going to do and what they have done. Describe the options well, and give recommendations based on customer needs, not sales. A family business that treats you like their family. I highly recommend this place. (Original) Personnel réceptif et courtois. Explique bien ce qu’ils vont faire et ce qu’ils ont fait. Décrivent bien les options offertes, et donnent les recommandations axées sur les besoins des clients et non sur les ventes. Une entreprise familiale qui vous traite comme leur famille. Je recommande fortement cet endroit.

Raoul Deraspe

Diane Fleury

Please with the service, employees very friendly

mélanie gagné

(Translated) machines, a problem is solved !! (Original) des machines, un probleme c est réglé!!!!

Samuel Ledoux

Service was very long. Price was good.

France Caron

(Translated) Excellent service, arrival without an appointment and repaired my windshield immediately. Family-run company with a beautiful atmosphere. They take care of contacting the insurance company and we leave without worries. (Original) Excellent service, arrivée sans rendez-vous et on réparé mon pare-brise immédiatement. Compagnie familiale où règne une belle atmosphère. Ils s’occupent de contacter la cie d’assurance et on repart sans soucis.

Frank Pinto

Georges Paradis

Christian Maille

Franck Martin

(Translated) A problem My Start which took 6 visits without positive results at the original installer which I will not say the name, was then settled in less than 1:30 at Vitro-plus dorval !!! Excellent professional service.Thank you !!! (Original) Un problème My Start qui a pris 6 visites sans résultats positif chez l'installateur original dont je ne dirai pas le nom ,a été réglé ensuite en moins de 1h30 chez Vitro-plus dorval!!! Excellent service professionnel.Merci!!!

james glazier

Justine B

(Translated) Excellent service :) (Original) Excellent service :)

colleen mullan

This family business really knows how to take care of the clients. I was there and having problems with the insurance company and they took care of the problem for me. First class touch here. I am going back for paint touch ups and a protector for the paint. I recommend this location of business to any one. I guaranteed you will be satisfied .

Cross

Bruce Grozelle

Nancy Gillis

Lucie Caron

Robert Morrissette

Louis Ampleman

(Translated) Welcoming staff they have not served me even in referring to another company you will meet my needs thank you (Original) Personnel accueillant ils ne m'ont pas servi même en référer à un autre entreprise tu vas répondre à mes besoins merci

kassandra dieumercy

(Translated) If you hesitate to use their services, it's decided go for it! Their service is great. They take care of you and make sure your inquiries are answered. From now on, I only do business with them. The quality of work totally exceed the expectation! They truly have outstanding customer service! (Original) Si vous hésitez à avoir recours à leurs services, c'est décidé allez y ! Leur service est sensas. Ils prennent soin de vous et s'assurer que vos demandes soient répondu. Dorénavant, je ne fais que affaire avec eux. La qualité de travail dépassent totalement l'attente! Ils ont vraiment un service à la clientèle hors pair!

Andre S

Does a professional job, curtious, good staff.

Lise Guénard

(Translated) Excellent service! (Original) Excellent service!

Stephen Bookalam

Excellent service by both front office and knowledgeable service technicians. Had rustproofing applied. A surprisingly large and clean waiting room with WiFi and television. Would highly recommend.

Jean Bedard

(Translated) Worst experience ever! I don't recommend him ... they're liars and keep people waiting all day but give them a date. It's a shame in 2018 to see that it still exists. (Original) Pire experience a vie ! Je ne vous le conseille pas ..c’est des menteur et font attendre le monde toute la journée mais leur donnent un rendez vous. C’est dommage en 2018 de voir que ca existe encore..

daniel dessureault

Vehicle undercoating, satisfied.

brenton excell

Service was excellent it was amazing the way their costumer service info on the process of getting the job done very professional and a job well done anything missing or concerning to me that door was open to ask quite a satisfactory experience

Maxime Croteau

R L

André Emond

Good work

Vincent Nachaty

Family run business, super friendly, competent, efficient, and customer service oriented. Highly recommended, I wouldn't go anywhere else for rust proofing. Extremely professional, respect appointment time, impeccably clean, observe covid regulations. 5 star +

Charles Domingue

(Translated) I went to get an immobilizer installed and they didn't even bother to properly install the box, it fell rolling between the brake pedal and my foot almost causing an accident. very amateur (Original) Je suis allé faire installer un antidémarreur et ils n'ont même pas pris la peine d'installer correctement le boîtier, il est tombé en roulant entre la pédale de frein et mon pied causant presque un accident. très amateur

Nathalie Deblois

Guillaume Roy-Girard

(Translated) Good service by a friendly and knowledgeable team. (Original) Bon service par une équipe sympathique et compétante.

Jocelyn Racine

(Translated) Very good work, I am very satisfied (Original) Tres beau travail je suis tres satisfait

John Vu

Very professional. On time. I'd to recommend for everyone

Martine Champion

(Translated) Exceptional customer service. Fast and efficient service. Relevant tips. Very nice to do business with them. (Original) Service à la clientèle exceptionnel. Service rapide et efficace. Conseils pertinents. Très agréable de faire affaire avec eux.

Pauline Carobene

Eric Martel

Sylvain Morissette

(Translated) Excellent service from the whole team thanks again eric (Original) Excellent service de toute l'équipe merci encore eric

Anna Deluca

(Translated) Excellent customer service. Caroline distinguishes itself by its concern to offer an unparalleled quality of service. Thank you, Caroline! (Original) Excellent service à la clientèle. Caroline se distingue par son souci d’offrir une qualité de service hors pair. Merci, Caroline!

Yvon Boudreault

Mireille Vallieres

Miguel Tamayo

(Translated) Very helpful, job well done and fast ???????? (Original) Très serviable, travail bien fait et rapide ????????

Julia Ricci

I went there after it was recommended by a friend, and i couldn’t have asked for better service. I replaced my windshield, they are honest, friendly and give amazing advice! I would go back for any car needs I have , thank you!

Parama Kistnareddy

Excellent!!!!!!!!!!

Michael Claybourne

Staff is friendly and listen to the problem at hand. Very good business

marcel pigeon

(Translated) Super clean and fast (Original) Super clean et rapide

Emily Fayhealer

Denis Prémont

(Translated) Very good experience Excellent service Courtesy, speed, etc. (Original) Très bonne expérience Excellent service Courtoisie, rapidité, etc

Ky-Le Vuong

Edgard Fannoun

Shelley Schonauer

Excellent service We had a stone chip travelling through to Gaspe. They fit us in right away. Great bunch of fellows.

Maria Ama Manu

Mélissa Caron

(Translated) Very fast and courteous service, same day repair! (Original) Service très rapide et courtois, réparation dans la même journée!

James Emond

Christiane Blouin

Mike Bernshteyn

A meticulous friend of mine recommended this place to me. His cars never rust while mine do. So, I used a rust-proofing service for my wrangler. It was definitely performed with care and professionalism. I am looking forward to learning more from these guys about car care. I’ll certainly use their services again.

Miche Dube

(Translated) BIG THANKS to Caroline Barbeau for taking us in urgently. Impeccable and courteous service. We are very grateful for that. (Original) GROS MERCI à Caroline Barbeau pour nous avoir pris en urgence. Un service impécable et courtois. Nous en sommes très reconnaissant.

Steve Gagnon

Joe Vieira

Mickael Rattee

Great staff good service fair price

Jean Cournoyer

Caroline Vary

Lise Deroy

(Translated) Very welcoming staff (Original) Personnel très accueillant

Sue Corrigan

Olivier Brissette

(Translated) Excellent job, I am very satisfied with the service received. Nice competent team and they have the attention to detail. Thank you ! (Original) Excellent travail, je suis très satisfait du service reçu. Belle équipe compétente et ils ont le soucis du détail. Merci !

Lily-Marlène LEVESQUE

Andree Maltais

Norma Massarelli

Professional and very helpful service from Caroline. She fixed a problem I had with my cars molding that was installed wrongly by another window repair company. She even did it free of charge! What great customer service they have. I would not hesitate in going back to them or in referring someone to them. Thanks for everything. Eddy

MUSTAPHA FARDI

(Translated) Thank you Caroline for your service. A repair and professional team. ???????????? (Original) Merci Caroline pour votre service. Une réparation et equipe de Pro. ????????????

Nada

Amazing as always ! I did my car remote starter and rust proofing . Everything was smooth and easy and they were very professional . They explained and answered all my questions . Thank you Marco .

Bruce Mansell

Fantastic customer service, Caroline even picked me up from work to make things easier for me. Caroline took incredible care of me and her staff were very friendly and helpful. Replaced my car starter free of charge. Highly recommend her place....Merci Caroline :)

Helene Plante

Jonathan Crespi

Professional and courtious family business. Always A1! Way better than Lebeau!

willyjeepers

Excellent service!!!

Famille Pierreton

Carole Cloutier

Jorge C

(Translated) "Excellent service", they are very nice and very professional. I arrived there with a lot of doubts and thanks to the courtesy and professionalism of the beautiful Caroline, and her team I left very satisfied with the service, highly recommended, highly recommended..???? (Original) "Excellent service", ils sont très gentils et très professionnels. Je suis arrivé sur place avec beaucoup de doutes et grâce à la courtoisie et professionnalisme de la belle Caroline,et son team je j'ai quitté très satisfait du service, hautement recommandé, highly recommended..????

Abdulmonhem Alkhalil

William Watson

glazier jacques

(Translated) Very good service reasonable prices just in short time to recommend (Original) Très bon service les prix raisonnable juste dans le temps bref à recommander

Mo Benoit

(Translated) Very good service from Caroline and her team, I recommend them without any hesitation Thank you again for everything! :) (Original) Très bon service de Caroline et son équipe, je les recommande sans aucune hésitation Merci encore pour tout! :)

petitclerc simon

(Translated) Worst service of my life (Original) Pire service de ma vie

Gabrielle Roberge

(Translated) Very professional people and impeccable service! (Original) Des gens très professionnels et un service impeccable!

mario beaulieu

Peter B

Owner is very professional and accommodating.Have been there a few times and always.very satisfied

Tony Nolet

(Translated) New administration, very professional, courteous service and good price. (Original) Nouvelle administration, très professionnel, service courtois et bon prix.

Yves Poirier

(Translated) Very good service. (Original) Tres bon service.

Thomas Petyt

Very convenient - the team was very helpful they accommodated my time even if it was slightly after working hours

Ali Mac

Call them they sourced my 1998 oddessy windshield made an appointment. Cancelled 3 or 4 times due to covid19 emergency work . Called the fallowing week on Tuesday (today) in the morning they said ok to come in 15min they took my car And did the work very will also they had a special on wipers and acropelle for the windshield. After they gave me instructions on what to do and not do for the next 24h the girl at the counter with perfect eyebrows is very helpful knowledgable and knows her product and is very nice . If you need fast. proper clean job go here see them prices are good also family run biz

Ève Dupuis

(Translated) If I could put 10 stars I would. After an interior exterior cleaning, I am in my vehicle is new again. The result is incredible. I will go back every year without exception !!! Thank you (Original) Si je pourrais mettre 10 étoiles je le ferai. Après un nettoyage intérieur extérieur , je suis dans not mon véhicule est redevenu neuf. Le résultat est incroyable. J’y retournerai chaque année sans exception!!! Merci

Eva Dufour

Marc Brown

Had a car starter installed in 2015. Great customer service. Caroline and Marc-Andre are awesome. I encountered some technical issues beyond their control that they always took the time to fix at minimal to no cost. They removed my car starter from 2015 as my lease is up. I will come back for them to install it on my new car. Highly recommend!!!

Joanna Martin

Claudia Poirier

(Translated) Very warm welcome and fast service. Full of great advice on my new car, I loved my experience and I will definitely be back! (Original) Très bel accueil et service rapide. Pleins de bons conseils concernant ma nouvelle voiture, j'ai adoré mon expérience et j'y retournerai c'est certain!

Myles Tustin

Rustproofing my truck was a fast, easy and professional service.

Isabelle Muller

(Translated) Great service, knowledgeable and helpful people. We feel welcomed and confident. Keep up the good work, thank you !!! (Original) Super service, gens compétents et serviables. On se sent accueillis et en confiance. Continuez votre bon travail, merci!!!

STEMAY999

Nice service, nice team and really good job.

RALUCA MIHAELA STOLERU

My windscreen had a scratch and the company did a very good job. I will certainly recommend them to my friends. Mr Marco, who did the job for me, extended his working hours to accommodate me so that I could pick-up the car. Very kind and friendly

Dany Dumoulin

(Translated) Perfect (Original) Parfaite

Gabriel Labbé

(Translated) Big service of the lady at the reception is the first contact with the customer .. In addition to being stupid as his feet she hangs me on the phone for a simple question 0/10 (Original) Gros service de marde la madame à l'accueil est le premier contact avec le client.. En plus d'être bête comme ses pieds elle me raccroche au téléphone pour une simple question 0/10

omar sqalli

tim dedam

Monsieur M

Micheline Renaud

(Translated) More than perfect, excellent customer service and very good experience at this place with super friendly staff. (Original) Plus que parfait, service à la clientéle excellent et très bonne expérience à cet endroit avec un personnel super sympathique.

Melissa Element

ricky ricky ricky

Said Massoud

Super friendly, professional and efficient work on my front glass

David Rehel

Amjad Hreiz

Bernard Toupin

Sacha Rivard

Joey King

I had an appointment at VitroPlus and was in a hurry and accidently locked my keys in the car and they were kind enough to help unlock my car free of charge!! What an excellent service thank you VitroPlus!!! ???? A+

Lorraine Simard

(Translated) Good service (Original) Bon service

Yves St-Amand

(Translated) Excellent service by knowledgeable and kind staff. (Original) Excellent service par un personnel compétent et gentil.

Michael Donatelli

I've had both of my vehicles worked on here for a few things. They installed the stone guard film on my SUV, rust proofed both my cars and, recently, repaired a stone chip on my windshield. They've been excellent every time I dealt with them. Very good workmanship. Caroline really does a fantastic job in handling all your concerns. Great family business.

Alexa Lynch

Excellent service. Took us in right away. In and out of there in 30 minutes

mj

(Translated) I have been driving since I was 17 ... now 36 ... Never a complaint and twice this year my windshield has been damaged by road debris, unavoidable and even frankly dangerous :( The first time, not knowing where to start, I just stopped to take some info ... a few hours later, it was all over. I was taken care of from start to finish without any hassle or complications ... which means that during my second problem ... I did not think for long ... and once again everything was simple from vehicle drop-off to pick-up ... a phone call, a few questions and BOOM like new! Thank you very much to the whole team and especially Caro, thank you for your great simplicity and your mega smile which reassures when the going gets tough! (Original) Je conduis depuis que j'ai 17 ans...aujoud'hui 36 ans... Jamais une réclamation et deux fois cette année mon parebrise a été endommagé par des débrits de la route, innévitables et même franchement dangereux :( La première fois, ne sachant pas par ou ocmmencer, je suis simplement arrêté prendre quelques infos...qulelques heures plus tard, le tout était joué. J'ai été prise ne charge du début a la fin sans tracas ni complications...c'est donc dire que lors de mon deuxième pépin...je n'ai pas réfléchi bien longtemps..et encore une fois tout fût simple du dépôt du véhicule a la reprise...un coup de fil, quelques questions et BOOM comme neuf ! Merci bcp a toute l'équipe et surtout Caro, merci pour ta grande simplicité et ton méga sourir qui rassure quand ca va moyen !

Jacques Eve

Nathalie Ainsley

(Translated) The best service I have ever seen in the automotive industry. Passionate people who are welcoming, professional and dedicated to their customers. Do not hesitate to go there! (Original) Le meilleur service que je connaisse dans le domaine automobile. Des gens passionnés qui sont accueillants, professionnels et se dévouent pour leur clientèle. N'hésitez pas à y aller!

Lawrence McNally

Emanuel Pontes (Manny)

Excellent service, will definitely refer them!

dali bdiss

(Translated) I installed a remote starter and I am very satisfied with the service and the quality of the work done. It is a family company that has customer satisfaction at heart! I will not hesitate to recommend them ???? (Original) J'ai fait l'installation d'un démarreur a distance et je suis très satisfait du service et de la qualité du travail effectué. C'est une compagnie familiale qui ont à cœur la satisfaction du client ! Je n'hésiterai pas à les recommander ????

Christian Michaud

(Translated) 6 months later, the bumper cracks in two (after being changed there). A call to investigate and see the options with a nice gentleman who replies with a laugh (and says: what, you want to be replaced for free!? .....). Not very professional and arrogant! (Original) 6 mois plus tard, le pare craque en deux!(après avoir été changé là ). Un appel pour investiguer et voir les options avec un gentil messieurs qui me répond en riant (et qui dit: quoi, vous voulez qu'on vous le remplace gratuitement !?.....). Pas très professionnel et arrogant !

Dee Vee

François Bourgoin

(Translated) The guy with a birthmark No respect for the customer No emphati I will not go back there Not able to give explanations for the superb smart start breathalyzer machine Respect not smart start customers (Original) Le gars avec une tâche de naissance Aucun respect du client Aucune emphati Je ne retournerai pas là Pas capable de données des explications pour la superbe machine ivressometre smart start Respect pas les clients smart start

Marie-Eve Rouleau

(Translated) I had a remote starter installed on a used car I just bought. There was already a starter module already installed on the vehicle. They were honest and used it to save me half the price. Thank you, great service I recommend! (Original) J'ai fait installé un démarreur à distance sur une voiture usagée que je viens d'acheter. Il y avait déjà un module de démarreur déjà installé sur le véhicule. Ils ont été honnêtes et l'ont utilisé afin de me faire epargner la moitié du prix. Merci, super service je recommande!

Simon Lafrance

Tasso D

Overall I am extremely satisfied with the quality of service and I would highly recommend this establishment. I installed a car starter and had some technical issues with it which was outside of their control although what was impressive is how they handled the situation and treated me as a valued customer. Their approach was focused around resolving the issue first with simplicity and secondary making sure I left happy which is rare in many companies today as they focus on the bottom line and often enough forget what it means to value a customer for their business which in return creates loyalty. Well done guys and thank you Caroline for the amazing service!!!

Bonnie Snow

لبنان لبنان

(Translated) Best fast service and excellent familia and welcoming team (Original) Meilleur service rapide et excellent equipe familia et accueillant

SCC

(Translated) The team is lovely. Best team ever. The service is excellent. (Original) L'équipe est charmante. Best team ever. Le.service est excellent.

Gaston Cotton

(Translated) Good service (Original) Bon service

ionel necula

(Translated) Professional and high level service, easy to communicate, a place where you will always find the necessary technical service. Thank you Caroline and the whole team. (Original) Un service professionnel et de haut niveau, facile à communiquer, un endroit où vous trouverez toujours le service technique nécessaire. Merci Caroline et toute l'équipe.

Diane Forget

I would recommend there services to everyone, very professional and friendly peoples

george progakis

Very good experience. Wouldn't trust anyone else.

milan lucic

Business Hours of VitroPlus / Ziebart in Charlesbourg

SUNDAY
CLOSED
MONDAY
8AM TO 5PM
TUESDAY
8AM TO 5PM
WEDNESDAY
8AM TO 5PM
THURSDAY
8AM TO 5PM
FRIDAY
8AM TO 5PM
SATURDAY
CLOSED

PHONE & WEBPAGE

VitroPlus / Ziebart en Charlesbourg
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