Reviews of North Island Nissan (Car Wash)

Brian Liznick

Took the pathfinder in for regular oil change. Service was fast and well done. Thank you

shawn pelechaty

Wayne was awesome, the service took no time at all and my car came back spotlessly clean. Thanks

Tom Miller

Very thorough inspection !

J. David Cox

I have an old Pathfinder. And I fix it myself. Plus I am old and poor will likely never ever own a new car. So, except for servicing the vehicle due to the recall (airbags) and something about a potential rust-spot, I wouldn't have ever used the dealer. MY MISTAKE. Firstly, they were very professional. They were on time and even checked to see if I was on time. Secondly, they provided the courtesy car and it was a brand new Titan! OMG! What a treat! Then, the car was done on time and waiting for me. No charge (recall). Not even some petty silly thing. Straight up. As they said. In fact, I 'feel' it was even better. I am no expert but they were great.

Lataisha Maynard

Thank you Sean Lafleur at North Island Nissan for being so professional, friendly, knowledgeable and genuine- both my cousin and I had amazing customer service from you when purchasing our vehicles. This guy is the real deal, I would definitely recommend Sean to anyone looking for a new or used vehicle-he knows his stuff!!

Patrick Guinan

Had a great Harley day. Very nice people

Willie Hart

CR Nissan was a fantastic visit. The staff very respectful to me. The service was great with attention to detail. The wait time minimal and the over all experience memorable in a positive way.

vincent baart

Wayne, you and your crew completely saved the day and helped create a really good memory out of a bad situation. We were out camping near Campbell River and ran into a pretty big car problem. We called every dealership/mechanic we could find online. They were either closed for the weekend (long weekend) or told us it would take a few weeks to get the proper parts in. Wayne simply said "just get your car here and we will help get you sorted out." He diagnosed the problem, proposed a creative solution, and then got it all fixed up for us while we went out on a hike in the woods. All the guys we talked to were professional, kind, and helped us out. Thank you Wayne and the team at North Island Nissan!

Amrou Elsayed

Always great when you find nice person like Wayne in service help you with smile and respect!!!!!!!

Nic

North Island Nissan has treated us well for more than one vehicle

shawn gill

Great experience at North Island Nissan. Sean, Collin and Brian all were extremely helpful, informative and went the extra mile staying hours after closure to help me with my new purchase.

Moira Coward

Always great service!

Andy Swanson

Breanna was awesome and listened to what I needed and I am totally happy dealing with the staff here

Haley Christensen

I am very happy with my new Nissan! Really easy process from start to finish. Kyle listened to my wants and needs as I was quite undecided on which vehicle to choose but he asked the right questions to help me narrow down my search. Big smile as I drove out of the lot and the smile continued as I made my journey home. Thanks to everyone at North Island Nissan. Highly recommended.

Don Gosnell

Service was very good. Only reason for four stars rather than 5 is the price of parts. You could be a little more competitive in that regard. Having said that, the maintenance manager did reduce the overall bill without much prompting. I'll go back there for my next service.

The Herring Hotline

bought a used F150 from Sean and the entire process was so easy and pleasant. The entire staff worked hard to find me what i was looking for and then after the sale they have been even better. Great pre sale and post sale service!

Jenna Everson

Everybody at the dealership was very informative and fit my needs. Definitely happy with my new car and would recommend people go there if they’re looking at getting a new car themselves.

Manav Khurana

Extremely expensive????????. Surrey central Nissan staff is very polite and provide exclusive deals with decent price.

James Ryall

Let me take a moment to thank you for this Nissan location because my recent experience with you guys has been truly phenomenal! I am not even in the province of BC, yet these guys still delivered a 10/10 in customer service. After filling out a form online, a sales representative reached out to me as requested - the only issue was that I submitted this to the wrong dealership; however, Breanna from North Island followed up with a phone call. Instead of redirecting me, she went above and beyond to see if she could assist me in my potential purchase and was willing to have it delivered!!! You do not see such accommodating customer service like this as much anymore and it was genuinely refreshing as a client to witness. Breanna was super friendly, had great energy and offered an authentic sales experience which was beyond exceptional". - I would recommend anyone reach out to her and see what she can do when buying a vehicle. Trust me; she'll deliver!

jenny parker

Great service! Team worked hard to get us a great deal on a new family car!

Claire Gordon

A very big thank you to Wayne, who not only provided excellent service with kindness, patience, and respect, but also went above and beyond to ensure that I left leaving feeling taken care of.

Matthew Archer

I came in while on a road trip and time was of the essence. They were able to get me in a back on the road within a few hours even on their busy scheduled. They also gave me a 20 point inspection and a wash also, really happy with the service.

Diane Peain

I would like to thank Colton for all his help before and after the sale of our new Nisan Rouge. I really didn't think I was going to buy but Colton was so helpful in getting the best price for our Quashqi that it was impossible to buy our new Rouge because my husband has such great ease getting in and out of the car now. Thanks again Colton

Courtney

I got a pre purchase inspection on my 2015 Nissan Xterra in April 2021. The mechanic I dealt with at that time was lovely to deal with and very helpful. However, since then it has been a nightmare trying to get the inspection report. It’s been 7 months now and they keeping telling me they have to “look in their archives”. In April we agreed that the inspection report would be emailed to me because I live on the mainland. I realized later that the email they sent me only had the receipt attached and not the report. I’ve emailed, called, and filled out their online contact form. They either tell me someone will call me back and they never do. Or the one time I got a call back the woman was pretty rude and made it very clear what a hassle it was to go track down this paperwork because it had been so long since the inspection and the archives are in an entirely different building. None of that is my fault. They could have just emailed the paperwork in the first place. Whoever answers the phone is usually friendly and seem like they want to help, but at the end of the day nothing actually happens and after all this time the issue is still unresolved. They keep telling me some convoluted story about how they don’t keep copies of certain inspections, which seems like poor form and definitely not my problem. If they lost the paperwork they should just own up to it and try to offer some sort of solution instead of making it worse and dragging it out with this convoluted none sense. At this point, it’s clear that I’ll never get the record of the mechanical state my vehicle was in when I bought it. I’m disappointed in their terrible customer service and lack of accountability.

Ellen Latta

Wonderful service. The people are helpful and friendly and made me feel at ease. I am very happy with my new car. They went out of their way to get me a good deal. they took such care to see that I understood everything. Wow I would buy another car there again.

That west coast Roofer Guy

Not impressed with the service I got from day one of owning my truck I has issues with my spark plugs getting carbon tracking and cracking on the Ceramic part got new plugs installed within first month or so even put forward my own money to get the best plugs I could too only continue having the same problem after getting no notification or a heads up that the three month vehicle inspection for my truck was coming up I got it in a day late and exsplained look this vehicle has been having the same problem it has Since day one there’s obviously something more going on from day one of being sold this truck I was greeted with a bill for service just too tell me everything I already knew was wrong with the dam truck In put shaft leaks spark plugs miss firing and completely unsafe tires I get that there is some standard to witch the tires are inspected too but they where pretty shot so I had to spend 1600$ buy new one’s I got a newer vehicle to try too get myself away from a problematic vehicle and iv had nothing but issues from day one it’s mainly the spark plug issues I’m upset with because it’s been a issue from day one I can’t tow anything I can’t pass on the highways and it’s a struggle to get up any hills tell me dose that sound fare I put 3000$ down put 1600$ tires paid for the best spark plugs and still pay 800$ with insurance including monthly for a truck that can’t perform to what I need it for aka my job to make money very frustrating the process of buying the truck was grate Colton was helpful did everything he could and made this happen for me but like I said in my previous statements this was supposed to be the part of my life I got away from unreliable vehicles from Craigslist and in to somthing I could count on to get me and my tools too the places we need to go

Dan Leahy

This is not a normal 5 star review but this is more important than the traditional type of review, I think. I brought my Frontier (great truck BTW) in to have my trailer harness rewired and put through the bumper as I had torn it off when 4X4ing on some pretty rough terrain. When I went to use it the following week it didn't work so I had to get another Mechanic to fix/rewire it on Easter Sunday. When I called North Island Nissan they (Ryan) immediately refunded me the amount that I had to pay the other guy for working on Easter Sunday. Sometimes you have to judge a company by how they respond when everything doesn't go perfectly and they passed this test with flying colours

Jess Fletcher

Brought my truck in for 3 minor recalls and a brake fluid flush, service staff was friendly and had my vehicle back to me in a couple hours.

JOEL HORTALEZA

They have the magic to make it happen for you to have what you need for ... Thanks to Colton... One of their great Sales Representative... Do his magic things having our 2nd Nissan vehicle

Aaron Nelson

Took way to long to sort out warranty and replacement of the pathfinders DVD player.

Jenny Hoopnosis

The best customer service Ive ever had. Not just from when I purchased my vehicle, but from every single time I've gone back for anything. They really go over and beyond to be helpful and nice. Everyone there is so nice ! Thank you Nissan for making any of my experiences there exceptional.

Joanne Hood

awesome buying experience, they respected my knowledge and research, I love my Qashqai (well so far, I've only had it two days, ha!) Thanks Russell, Doug and staff of Westcoast Nissan in CR.

Wendy Penko

Just bought a brand new Nissan Kicks from Hayley at the Campbell River Nissan. Love the car and Hayley was great. Even took the extra time to explain the purchase agreement to us. Thanks Hayley!!

Colin Filliter

Dealing with their service department and my 2017 Nissan Frontier has been a DISASTER. They had it for the entire month of September 2021 after a) Misdiagnosing the 4x4 transfer case as something else wrong despite another dealer telling them what is wrong, then b) Replacing the 4x4 Transfer case but then still misdiagnosing it, then c) Re-wiring the wiring harness because Nissan didn't have a replacement at my own cost of $1,500, and then d) Screwing up the wiring on the wiring harness and then charging me $682 to change the battery and test drive the truck (it's not the battery that's faulty, it's their work). The Service Manager, Trish, refuses to admit they are incompetent or have done anything wrong. Says 'they stand by their work' but won't actually admit fault or put anything in writing. This place has awful customer service and I am highly dis-satisfied. But they get 2 stars because they can fix a truck to get it back on the road temporarily for a few weeks before it breaks down again. TERRIBLE.

Wendy Grant

Suffice to say, in my experiences with North Island Nissan, they earn the five stars.

Sean Darcy

I have been pricing out some service for my 2012 Rogue and this dealership seems 40% more expensive than anyone else. They want $321 for a job that 2 other Nissan dealerships are charging $209 for. Parts cost $34 here vs $23 at the other dealerships. I have priced out several items and service over the last year and this location is always WAY more expensive. Save your money. Get your service done elsewhere.

Magesh Pillay

Great experience with the guys from North Island Nissan. I saw the vehicle online and got in touch with Colin. He was a terrific sales person and really earned my trust through the sale. Brian helped me with all the financial matters and was very friendly throughout the process. Finally, I also dealt with Wayne (Services), he installed winter tires and other features on the vehicle prior to me taking possession. I actually never saw the vehicle until I took ownership in Alberta. When I did so, I was very happy that it exceed my expectations. It was a real pleasure knowing that I was dealing with honest and reliable individuals at North Island Nissan. I would definitely recommend North Island Nissan to friends, family and colleagues! Thanks for everything, enjoying my new vehicle.

Jessica Eve Hadley

A Helicopter coming into Campbell river

Ken Tedford

Great people and friendly

Erik Muurmans

It was disappointing. I was told I would have my vehicle dropped off to me, this didn't happen. I recieved no update throughout he day, I had to make the call to service just to get an update on the status of my car.. furthermore, I was promised a quote on service I had been interested in. No quote was sent. My experience was poor at best, I hope with this feedback your team can improve, and keep the promises they make.

Shannon Alfred

Customer service is important to me, and NI Nissan gets 5 stars for excellent customer service. I had a couple of issues with the added accessories on my 2017 Nissan Titan Pro4X, Nissan fixed the issues to my satisfaction.

Graham Wardle

Just saw your YouTube Ad about donating $50 from every car sold to charity. I wanted to say how awesome and inspiring you guys are to give back to your community. Cheers

Toastmasters Campbell River

Thank you Kyle and other North Island Nissan staff. You had a great system for helping us find the right vehicle for our needs in a low pressure manner.

54321mas

Really appreciate the friendly staff who work hard each time I bring my vehicle in for service. They exhibit true customer service!

I. Burd

Was taken for the old bait and switch by the sales team on the wife's new Rouge. But she had her heart set on it, so I bought it anyway. My 2012 Frontier is already loosing it's paint. Will never buy another Nissan.

Cody Blackmore

Drove by this place when on my holiday this place is beautiful in and out.

Abigail Fedosenko

What an awesome place to buy a car, the staff are all super friendly and very helpful...not at all pushy(something which makes car buying super irritating to me)and very knowledgeable. If you are looking for a great new car from the Nissan lineup or even a used car I would highly recommend including this dealership on my list of "places to shop for a car" We bought a brand new Nissan Qashqai, and we love it. Thanks to John and Sean and everyone else for getting us into our sweet new ride.

Korri Miller

We got to pick up our Armada yesterday and are elated. This vehicle was everything we wanted and only Nissan offered it. The team was great, providing entertainment while waiting, beverages, snacks (full on meals at one point), insurance providers came in and the vehicle was perfect upon delivery. Very happy with the overall experience. Next time I will just enlist a babysitter so we don't have to bring our kids with us as they were very distracting. Shaun, specifically was fantastic and we were happy to give him our business. Looking forward to our ongoing long relationship with the dealership after having a pathfinder lease with them over the last 2.5 years.

Ben Wilson

Had a great experience purchasing our new vehicle here. The dealings were honest, businesslike and friendly with no nasty surprises. Thanks to Colton Smith for making the deal happen.

Zachary George

Thanks Mike for making my Nissan experience perfect. From reception to sales and back to service - these guys are pros. Super helpful, kind and they each made sure I was taken of. You have a customer for life in me. Recommend you guys to everyone on the Island!

Keri Ward

Just purchased a brand new 2018 Nissan Pathfinder from North Island Nissan. Every person that I dealt with there was kind, educated and patient. Larissa was an amazing sales lady, no pressure, was always available for every question and went above and beyond for me. They gave me an extremely fair price for my trade in like they promised. I drove up from Victoria (3 hour drive) to deal with them and would do it again for the service and staff!! Thanks so much, love my new car!

Terry K

Huge RAVE to North Island Nissan for making my new car purchase a pleasant experience. Thanks in particular, to: 1. Sales consultant Colin Woodside for his product knowledge, no-pressure way of doing business, and general helpfulness; 2. Finance manager Brian Quan for getting my financing put through; and 3. GM Mike Ball for giving me a fair value on my trade-in, plus presenting me with a deal too good to pass up. :D I already love my new 2017 Nissan Sentra. Feels like a luxury car... but without the luxury price tag! Woot! <3

Ashley Cunningham

Great people, great atmosphere and great product!

peter barrett

We purchased our Titan Platinum Reserve this week from with the help of Jastin. From go to woe, we had the vehicle delivered to our home on a trailer, in Victoria, within 5 hours. Right vehicle, right time, good price, excellent service. Bravo Zulu

Neil Blasky

I've worked for a lot of companies in the area and know a lot of people. That being said.... North Island Nissan tends to be the more welcoming and friendly out of all the Dealer groups. From the Boss man to the car cleaner everyone just seems excited to be here. I am a salesman at Nissan and didn't want to hide that. Because at Nissan , we don't hide anything from you. It straight up to the point, the way friendships should be. Check the reviews everywhere.

Santana Turner

Such a kind and friendly atmosphere! Shaun was our salesman and has been in contact with my s/o and I for quite awhile looking for the perfect vehicle. Shaun found us the perfect vehicle and was so kind and helpful and such a comfortable person to work with !! also a shout out to Colton for also helping us finalize the deal and showing us the features our new vehicle has when Shaun was busy. You guys were both amazing to work with!:)

Jenny Carter

Was quick and enjoyable

Bill Schmidt

the sales team at north island Nissan was first rate my experience there was great and I am loving my new truck and they told me that I now get unlimited free car washes so I will make the money back on the truck in free car washes lol

Shilla Manilla

Always feel welcome and taken care of

Wendy Johnstone

Great knowledgeable staff who took considerable time to ensure I walked away with a vehicle that suited my needs and within my financial goals.

Amasai Herman

Sean is the best! So helpful and fun to deal with. Thanks!

Shandra Grey

Great experience purchasing a used vehicle from Colton. Excellent service, no pressure, very helpful and informative. Also big thanks to the service dept for looking after me and my ride :)

Allen Hinch

Great they look after us good service thank you all.

Matt Powsey

Best Nissan store North of Duncan! Ask for the Flamethrower special WITH fries!

Denie Leger

Colin helped me with purchasing a new vehicle after mine was totalled by a distracted driver! He did an amazing job of helping me find exactly what I needed and worked within my budget. I would recommend North Island Nissan for your next vehicle, and I would especially recommend Colin as your guy to help you find the vehicle!

Doug Parke

Awesome team very informed and professional would use again in a heartbeat Many Thanks Doug

Guy Baechler

excellent friendly service

Multiple Insurance

Excellent Service by Justin & Brian.Thanks to North Island Nissan

Courtney Stevenson

The service I get at North Island Nissan is exceptional. Trish is the friendliest, most helpful worker they have there.

Joanne

Great Service!

romona majcher

We popped in after just driving by having seen a used suv on the lot which might've met our needs. Our awesome salesman to be, Colin, popped out and quickly set us up for a test drive by ourselves (much appreciated). Upon our return, the back and forth "dickering" to an agreed price was minimal and thanks to Brian, less than 5 minutes later we were happy owners. After 40 years of buying vehicles, this was the most pleasant experience.

Wendy Einfeld

I’ve had two Nissan Titan pro 4x, couldn’t ask for a better truck, especially in winter. Sadly I traded my Titan in for a F-150, biggest regret I have. So I will be trading it in the late fall for something else. Can’t go wrong with Nissan.

Barry watchorn

Now have my Frontier a year, hardly used, but it works well. Hayley was super. Always friendly and helpful and objective. Would highly recommend her.

Jack W

Nice people there! Jastin is awesome and response quick on my questions! Excellent deal, I love my new ride!

Brianna Vanderree

Great service, more than thorough with explaining the loan obligations, and how the contract works.. Answered any and all questions I had!

Brenda Binnersley

Great sales team!! Larissa worked hard for 8 months to find me just the right vehicle. No pressure at anytime. Will definitely will recommend them to my friends!!

Jeremy Cummins

I was blown away by the high quality service and low pressure sales by Colton. Thanks to you I have the nicest ride around. Very fair and I just felt comfortable in the store which is a first. I had a real bad situation that they helped me get out of and I just cant say how grateful my wife and I are. I will be coming back as soon as my wife needs an upgrade. If I could it would be 10 stars for you guys.

Nick Conville

I wanted to take the time to thank Colton for doing an amazing job helping myself and my Mom out with this gorgeous vehicle. I am very pleased with his attention to detail and laid back relaxed attitude. Nissan was extremely fair with my trade and gave me a great deal on my new 2012 Crosstour. I would recommend him to anyone whether you're in the market for a Nissan or anything off brand he's your guy!

Jessica Mountain

Buyer beware!!! They will screw you over if you don't know what you're doing. They said they were going to give me an extra $500 for my car, yet they hid it in other parts of the deal. They also never mentioned a balloon payment at the end of the loan (both the salesman and financial person we were dealing with). I know it's my fault for not knowing ever detail in a car loan, but I don't want another trusting person to get screwed. All I can say is if you're looking for a vehicle be very careful with Campbell River Nissan. Thank goodness for Galaxy Motors, they got me out of an loan I wouldn't wish on my worst enemy. Again, I'm aware that I was too trusting of this dealership, but I want others to be aware that they are not there to help you. Be careful, they are on par with Bill Howmuch!!!

Kevin Weighill

The oil change was done on time at a reasonable price and the vehicle was cleaned inside and out. Well Done.

kerry ansell

I purchased a used vehicle from North Island Nissan in January. In September I discovered the frame was totally rusted and broken . I contacted Hayley Woods, Sales Manager, and was asked to bring the vehicle in so they could inspect it. Somehow the damaged frame had either gone undetected during the inspection or it was somehow hidden. After inspecting the vehicle and agreeing I had an unrepairable vehicle Hayley wasted no time in telling me North Island Nissan felt a moral obligation to help me out and that she wanted to send me away totally happy even though any warranty was long ran out. Hayley showed me a vehicle she thought would be a good vehicle for me. She hit a home run with the vehicle and North Island Nissan gave me full credit for the purchase price of my "old" vehicle on the trade-in for my new vehicle.. I could not have asked for more. North Island Nissan showed me they are a first class dealership. I would highly recommend them if you are in the market for a new or used vehicle. .

Louise and Rick Senger

Great service which also includes a shuttle to anywhere you like then back to the dealership.

Geoff LaCasse

Very pleasant and enjoyable. And quick.

Mark Lerner

Helpful instal key battery and worked out issues.

Maxeen Laidlaw

This was our second vehicle we bought here, and Breanna was so wonderful! I was a stress case and she made it so easy! 11/10 would recommend

Brad Stras

looked for months dealing with different manufactures and dealerahips, and just got frustrated. i went to north island nissan and made it a fun experience.

Larry Tuson

very nice experience dealing with North Island Nissan Big shout out To sales consultant Breanna for working so hard to find the best vehicle for me,

Trevor Haselton

Very good service and with a smile I might say. good problem solving, loan vehicle while service was happening. Efficient and timely.

Kevin Welsh

Never purchased a vehicle through them but was impressed at the level of service as even a potential buyer. Colton especially was great to work with!!!

Chris Linford

I recently purchased a Titan from Jastin at North Island Nissan. It was great to deal with someone so personable and willing to go that extra kilometre to ensure I got what I needed. I am very pleased with the experience as well as the free delivery to Victoria. Buying a vehicle online was a bit strange for me but I felt confident dealing with Jastin. Chris Linford.

Nancy Cooley

On time Good work Pleasant people there

david ball

Great service and a great bunch of guys and gals.

Anna Dick

After all my problems dealing with car dealerships and the broken vehicles they have given me no one could help me out I couldn’t even trade in my vehicles I was so ready to give up on every dealerships in town then we went to North Island Nissan here in Campbell River they did everything they possibly could to help me and they were fast & efficient they did amazing I love it even took Drew’s silver car for trade in a well. thank you so very much from the bottom of our hearts we love our new ride Now we have a reliable vehicle to get our little warrior to his doctors appointments and I can help out my family like my mama who’s always been their for us and my grandpa ray grandma terry uncle Darrell sr bro Darrell jr Isaiah they live on a remote island so they have to do BIG shops when they come into town once a month with my new vehicle they can do bigger shops now All the love to everyone What a new or used vehicle go to north island Nissan I highly recommend it

Ian Peter

Yes...as strange as it may seem, we bought a Toyota from North Island Nissan! Sight unseen - unless you count looking at photos on their website - which speaks to the level of confidence and trust they established. From start to finish we were delighted with their customer service: from picking us up at the ferry in Nanaimo, through the complexities of the vehicle sale, to after sale follow-up. Shopping at North Island Nissan was a pleasant experience.

Guyl Ouel

If you want expertise and outstanding customer service, do not hesitate to visit Colton at north island Nissan Campbell River. I am from Nanaimo and Colton sent me a video of the car and took the time to chat with me over the phone and patiently answer my questions. I bought a Nissan micra 2016 and Colton gave me the impression of buying a luxury car. It’s clear that Colton appreciates his customer no matter if the car is expensive or not, he wants us to leave happy and satisfied. I never felt the pressure to buy a new car. I wanted a used car, Colton respected my choice and my budget. Thank you Brian and Sean also for your welcome and kindness. Guylaine, Nanaimo.

Margaret Stewart

I am extremely happy with my purchase from North Island Nissan. The customer service was exceptional from my first contact everyone was very knowledgeable and respectful. I experienced the best customer service I ever received from any car dealership. I was especially impressed with Colton Smith who took his time and explained every detail of my purchase in great detail. He was very attentive and respectful and made sure I was completely happy with my decision. They have a new customer for life and I would recommend them to everyone seeking a smooth happy car buying experience. Thanks Nissan!

dayton henderson

The lady at the the front desk is extremely rude and continues to be every time we go there (my grandmother has a vehicle from this dealership) We would never buy a car from Nissan based on our bad experience with her alone!

Graham Hues

Great experience.

Adam Nadiger

Great sales team, and service department goes above and beyond with inspections and repairs.

Curtis Vrabel

In the past 3 years I have bought 3 brand new vehicles from the Campbell river Nissan team . This year we traded in a 2015 Nissan Titan pro 4x and a 2015 Volkswagen Tiguan. As our family has grown we needed to get into a vehicle that best suited our family's needs . The boys at the Campbell river Nissan work really hard to get us into the vehicle that we wanted . They pulled some strings and got us into a brand new 2018 Volkswagen atlas although it wasn't a vehicle that they carried they still made it happen. Neil B worked on the weekend and into his day off to get us into the atlas . The service and care they provided us with was Beyond over the top . Thanks boys The vrabes

Della Summers

Jastin and the entire company was a delight to deal with. They made things right when Vernon Nissan could not....I will continue to deal with North Island Nissan whenever dealing with Nissan. Dr. Della Summers

Beverly HASLAM

The service was great ! Employees friendly and helpful. I used to go to Comox Valley Nissan, but, will now take our business to North Island Nissan. Thanks - Bev Haslam

Kadin Snook

This place is part of the Steve Marshall group and it shows. Tried to purchase a truck here. Can't lie credits not the best and trucks cost a lot, tried to trade cars that had a fair amount negative equity(oxymoron really). We go and ask them to work with us on getting a truck(thank god it didn't turn out.) After successfully qualifying for a couple of different trucks.Their Sales Manager (I forget his name it isnt worth remembering) had the audacity to guilt us for not making the purchase because it didn't fit our needs in anyway shape or form. He Also insulted my Hyundai santefe as way of excusing his laughable offers and killed any desire to do business with Nissan in Campbell River. I apologize for the gruffness but I felt truly insulted and wouldn't wish that on anyone. I will buy a Nissan Titan at Hyundai before gracing the steps of this place. Customer service is different for everyone its possible to get good service under the right conditions don't go if you're "poor" Summary: Cars good customer service weak.

Lorraine Welch

I bought my Nissan from Colton at the Campbell River dealership, he was excellent, gave me all the facts and time to think about, answered all my questions. I wanted the extra front windows so there would be no blind spots, I can see people on the side walks before they ever step out into the cross walk. It is great. They have called me twice since my purchase to see if everything is going well and that I am still happy with my purchase. They will also wash my car as long as I own it for free. As a senior that is great.

William Craven

We recently purchased a 2020 Rogue Special Edition from the dealership with Colton as our contact. A great experience all the way around. We love the car and are very happy with the entire sales process. Well done folks. We are looking forward to a great relationship with you!!!

Tiffany Watson

Worked with the lovely Hayley and got our family a new ride.

Del Materi

Good service and always willing to accommodate. Thanks to Wayne and staff!

ron johnson

I wish to thank all of the people I dealt with at North Island Nissan as the experience in the purchase of my new new Kicks was awesome.No pressure from the start of the sale,right down to the end. The human quality of trust ,was given back to me .Anybody who needs a new car ,go to the Nissan Dealership in Campbell River. Your experience in buying a new car will be a complete joy. Thank you all, Ron Johnson and Gloria Hartford

Deb Hanson

What a great experience buying our new truck with North Island Nissan. No...and I mean NO pressure sales dealing with Colton. The 'Seinfeld' money man, sorry we forget your name, was really a great guy to work with. Never had a buying car experience like this! If your on the fence about dealerships go to North Island. You will be blown away! Thanks for the great experience guys!! Deb and Geoff Hanson

Ingrid Kerber

We were very interested in a used car and told the sales person that we would come over to have a look at it. One day before we got a phone call that the car got sold and got told they couldn't hold it . If they would have called us before my hubby would have taken half a day off from work to drive to Campbell River . They lost a new customer because we would have bought another used car and a new one in the near future .

DW R2

Prompt, professional service. I was very pleased with North Island's commitment to high quality service.

George Stawski

After 16 years with the same vehicle, I was very reluctant to get into a newer car, many sales people have tried over the years. I had a payment goal and a certain vehicle in mind as for what I wanted. Breanna and Hayley Knew the exact vehicle I wanted based on my likes and dislikes. Working mostly with Breanna, it was the most fun I ever had with a sales person. After all she was the only one to get me into the most perfect vehicle (2020 Nissan Murano SV AWD) for myself after many have failed. If you are in the market for a vehicle I highly recommend Breanna in achieving that goal.

Julie Haviland

Excellent customer service!!! The whole team @ North Island Nissan ROCKS! Breanna and Brian have gone above and beyond for me. I'm truly grateful. Huge huge thank you 's

Ryan Slater

My dad and I searched for many vehicles and found the perfect one at North Island Nissan! We got an extremely quick and kind response from Colin in sales. He was excellent and very accommodating. The service they provided in the used car department was exceptional. As we were shopping long distance, they provided everything we needed including detailed pictures, descriptions, and even a video. When we arrived to pick up our vehicle, there was even a bow on it! My dad was very impressed and it made my first ever car buying experience unforgettable. Thank you to Colin, Hayley, Brian, and everyone else at NIN for everything. I love my awesome car!! Thanks, Ryan and Rod Slater

Philip McCutcheon

Very prompt re appointment time, greeted cheerfully on my arrival. I waited in the customer area had a coffee and viewed my tablet on free wi-fi. Good, quick experience, very satisfied.

Shirley Brotherston

Excellent service. They addressed all my concerns, gave me a ride home till my rogue was ready and even washed it and vacuumed it. Thank you North Island Nissan.

Hayley Thompson

Had an amazing experience with Michael and Brian here. They went above and beyond the call of duty for me and got me into a car I love! I live on the mainland too and Michael even delivered the car to me even if that meant he didn't get home until 2:30am! Amazing service. I highly recommend buying your next car here! Ask for Michael!

sungin park

Larrisa and everyone else, you guys rock! Thank you for helping me, we love our new truck and couldn't done it without you guys!

Cherie Baxter

Colton listened to what type of vehicle I was looking for and found a great fit for me. His low pressure but highly knowledgeable customer service was greatly appreciated. Thank you to Mike and Brian as well. I wouldn't hesitate to recommend North Island Nissan!

Gayle Woloshyn

A big thank you to Breanna at North Island Nissan - she took the stress out of a trade-in/purchase and made everything go smoothly :)

Judy Holm

Always very helpful and accomodating

Tim Wittmeier

The parts manager was great to deal with!

smash hard

very good

Alan Goodacre

I bought a new Frontier truck at North Island Nissan, Campbell River in early April 2020 just as the covid restrictions were in effect. Jastin and Colton navigated those challenges and provided an excellent purchase experience. Shortly after the purchase I received an email from the general manager Mike Ball, thanking me for the business. He said that on a scale between 1 - 10 they always aim for 11. The truck has been great so far, but there was one issue regarding the undercoat. This matter went to Mike, and it was dealt with to my complete satisfaction. He said they aim for 11 and he delivered.

Reg Sawatzky

Yesterday was 4 years since I bought my Titan Pro 4X. Best truck I have ever driven by far! North Island Nissian has been great to deal with. Service Department is second to none and the all round support of the Dealership has been great!! Customers are treated with respect and it’s all been extremely appreciated!! Cheers Mike! You have a great team!

Barb Nowicki

very helpful and an enjoyable experience

Jim Voth

Friendly service and very customer orientated. The only down side is the prices charged for Nissan parts. I was quoted over 900 dollars to install rear brake pads and discs. When I did some comparative shopping around I was able to get the work done for half that amount with after market parts.

Vicki Salmond

This Dealership almost killed me, I will never have my car serviced at this location ever again!!! ???????????????? They did my service and DIDN'T tighten the brake fluid so I lost almost all of the fluid when the lights on my dash warned me, I stopped at the Dealership in Courtney and the mechanic there said he had never seen brake fluid that low! He put it up on the hoist and the brake fluid had run down and covered my back wheel. I was on my way down to Youbou which could have been very bad. Then this morning my 2015 Micra almost didn't start, I had to pump it to get it to start. I shouldn't have to do that. I will never take my car back to the Campbell River ever.

Lindsay Ward

I had a great experience dealing with North Island Nissan. Friendly and super helpful. 10 out of 10 would recommend!

Melissa Stiglitz

Love the team overall, it’s a great place and great vehicles!

Stephanie Elickus

Go see Larissa Finch!!

brandon dalzell

Shaun has to be one of the most quality customer service oriented salesmen I have ever met. Definitely check out North Island Nissan and see Shaun.

Leo Myles

North Island Nissan always provides me with exceptional service.

Poula Ivens

A very friendly place. Great people! Good service. ????

Adam

We recently purchased a used 2018 Nissan Rogue from North Island Nissan. We had a great experience, and Breanna went above and beyond to make sure we were more than satisfied. She was approachable, courteous, professional, knowledgably, and dependable. What more could you ask for? Once we had purchased the vehicle, Breanna followed up regularly to ensure everything was still to our liking, and any issues we may have had were addressed promptly and professionally. They really earned this 5 star rating and I would happily recommend Breanna and the whole team at North Island Nissan to anyone looking for a new or used vehicle.

A Dawn

Don't trust north island Nissan mechanics ever

child care

Very friendly staff

John Barnes

May buy a Rogue. Great salesman. Good test drive.

Kris G

Amazing service and dedication, had a very specific vehicle in mind and was met with a knowledgeable staff who made it their goal to find me that perfect vehicle and they came through at a good price, everyone there was excited to see me get into the vehicle that I wanted and what more can you ask for in a car dealership. This is my second time dealing with the team here and there will definitely be repeat business in later years.

Cory Smith

Not happy with Nissan at all if i could i would give the truck back in a hart beat

Shirley Lewis

North Island Nissan is very high on our list for Car/ Truck Dealerships. The Sales People are up to date on all aspects of there vehicles. Our personal Salesman ..Colton..is a great person to deal with, and very personable.We were given the keys to drive ‘alone’ ,to get the feel of the vehicle without a distraction. I would most definitely recommend this Dealership to our Family and friends,( and ask for Coltan) We Love our Nissan Frontier Truck.

Lynne Einfeld

I sadly lost my 2012 Nissan Titan SL in a freak accident????. A HUGE thank you to Noel & the amazing team at North Island Nissan team for my gorgeous 2017 Nissan Titan!!!! You guys are AMAZING!!!

Ron Sliter

Treated my wife great

Vancouver Island

Third time the same issue with vehicle software after a Nissan Service. I will never again getting my vehicle serviced by a Nissan or buying a Nissan vehicle again.

Drew Ferrill

Excellent.. Haylee is / was awesome. Dealing with management was painless and easy.

Blair Dooley

Colin was great to deal with and Brian made the financing very easy. Great guys to deal with and very knowledgeable

Tyson Schroeter

After driving from North Vancouver to buy a used Ford Ranger from a different Nissan Dealership in Comox and receiving terrible, dishonest, and high pressure service I stumbled across an add on Craigslist for another Ranger just 45 minutes away at North Island Nissan in Campbell River. The Truck was as advertised. The Salespeople were ALL super friendly and didn't come across as high pressure or fake like at the other dealership. They were open to negotiate a fair deal for Trade in and Sale price, and came across as upfront regarding the condition of the Ranger they sold me, repairing a few things and replacing the windshield due to a rock ding. They even drove it out to North Vancouver a few days later as it couldn't be ready to buy that day. The Truck has been great so far and I'm confident that if I were to have any issues with this used Truck that the Team at NIN would come up with a reasonable and fair solution. I was very impressed with my experience here, and if you are looking for a new Nissan (or they happen to have the used Vehicle you want) I can recommend driving the extra 45 minutes to buy from this lot VS the other dealer just 45 minutes away. I was glad I did!