You will see all the reviews of real people like you who purchased the services and products of Go Express Detail and Car Wash (Car Wash) in the territory close to Calgary (Canada).
At this moment this business has a rating of 3.2 stars out of 5 and the score was based on 127 reviews.
As you can see its rating is average, and it's based on a very high number of feddbacks, so we can think that the valuation is very reliable. If people have bothered to value when they are pleased with the business, it works.
You know that we don't usually stop to give feddbacks when these are correct and we usually do it only if we've had a problem or issue...
This Car Wash is classified in the category of Car wash.
Great place, but always busy.
Don't waste your time or your money. Went through the "touchless" wash because all I had was some dusty water spots on my car. It couldn't even wash those off. So bad that I was looking for the hidden camera while wiping down the water (because the "spot dryer" sucks), thinking I'd been punked.
Used to be my favorite car wash but they've let their standards down. Multiple doors won't open causing you to back out into the line forming being you. Half the time there is no soap, and the wax is just hot water. The bays are always filthy and the property is full of potholes. Not a place to take your ride.
It's overpriced. There's no instructions, I had to spend some time to figure out how to use those machines and tools. And those time are not FREE. I spent almost $30 to wash my car, including 10mins to figure that thing. $1 per minute, more expensive than car2go, yay!!!
Worst wand wash ever. No soap on the soap setting and wand seemed to be faulty. No staff were present and the office was locked so there was no one to talk to about the faulty wand
Car wash is okay but, I used the swip function for my credit card for a wuick $2 wash and I was charged $14.95. Not impressed with the coustomer service I called and left my number and they never got back to me.
Open all the time, nice time allowances, clean and easy in and out, lots of bays!!!
Just got off the phone with the NE location. Guy didn't even answer properly, just "Hello". Had to ask if I had the right number. Said no to every question I had and just was totally incompetent. Not professional at all.
Good little spot to clean your ????.
There's always some reason for this place to waste my time. Something is always broken. They use cold water so any road film is a real pain to get off. Foam brushes are always filthy. Crossroads car wash isn't too far away and it is better by miles.
Double charged me in the autowash and the owners refuse to reply to my emails . I wish there were a minus option - 5 stars.
Excellent service
PHENOMENAL!!!!!!!!!!!!!!!! I can't recommend them enough. The owners are fantastic, they did such great job and what a professional, incredible service! They did an incredible job on my car and just kept going after everything was done. They even let me use the bay to install my car decal and helped me with it with all their knowledge and experience! I honestly can't say enough about Go Detail - call them, book an interior/exterior, wash your car there! They are FANTASTIC! They have a customer for life! Thanks Go Detail!
I have gone to get Spin Lite wash on 2 occasions and have been told both times that it was closed, even though the car wash was open . The second time I asked when the Spin Lite closed, I was told 6pm .When I pointed out it was 5pm, I was then told it was actually closed at 4pm. Just a tip for the owner, if you want people to pay $30 for a drive through car wash, you may want some more flexible hours .
Reasonable price, except they only take two dollars at once. as well as they usually cheap out on the soap, I never get soap on soap mode or even on the foam brush.
Fast service. Many hand washing bays. Automatic wash also available .
Excellent car wash. NIce clean facility, evrything works great, bays are a good size, very seldom have to wait, nice polite and helpful guys working there. Definitely my "go to" car wash from now on.
Very nice guy always available for help. Thanks Sulemaan.
Professional and on time, very friendly. Definitely I will come back
Probably one of the worst car washes I’ve been to. I rarely give 1 star reviews but I would recommend against this. There’s not really a place for the water to drain so it puddles very easily. The exit doors don’t open, and you have to press and hole the buttons to open/close the doors. The spot-free rinse didn’t work either. I mean I’m glad I was able to wash my car at the end of the day, mind you I will not be coming back. If there were maintenance upgrades and the place got cleaned up properly then I’m more than willing to change my review, until then it’ll stay the way it is. I’m not a fan of giving critical reviews but had to give this one.
This carwash was top notch a few years ago but I think it switched owners and has been on a downhill slide since. Get less wash time per loonie, overhead doors are locked open allowing the wind to whip through while you're washing the car spraying yourself with water in the process. and seems like half the bays are out of service permanently.
DO NOT CHOOSE THIS PLACE ???? Wasting of money and time there r more better place for car detailing.
I had such great customer service when I went here on a whim. Friendly and helpful staff both on the phone and in person. Fast and efficient clean. Definitely recommended. Thank you!
Crew do a great job
One of good Car Wash in this area... They maintain good pressure of water and don't cheat you like other car wash North of it...
I would consider myself a frequent customer at this carwash as I work around the corner. Since being bought and under new managment, I've noticed the quality diminish drastically. Despite the setting (Soap, Wax, Presoak, etc) only water comes out of the hose. I went to the front office to request a refund & Amrit who was the only employee there told me I'd have to wait for the owner. Not impressed, really would like to speak w/ the owner.
The amount of soap that is dispensed is basically zero. Car came out dirty at the end. Place is run down and many bay doors are broken.
I drive my car in, I spray it with water, it comes out clean. Pretty simple concept.
Effective October 2017 Wash King is under new management. They have an automatic Razor wash in addition to the wand wash bays. They also have one 12 foot bay that can handle buses and transport rigs. Detailing and the front office is under construction.
The prices were fair and they have credit card payment options, and I like that the wash bays are closed.
Soap setting didnt produce suds. Coin machine was broken. At least it wasnt busy.
Not all the vacuum cleaners have hoses, but as a DIY car wash it's clean and reasonable.
Very cool
This place has been great since the new owners took it over. Every bay is functioning, there’s hot water throughout the wash and it’s very clean! If you swipe your card you get a pre-auth for $15 but it only charges you what you use in the end. Also they excel in the detail department. I’ve used them 3 times this year and am very happy every time!
Well equipped car wash otherwise needs visible direction signs
To be honest, I was very disappointed with their work cause they charged me 160 for full car wash and yet didn't even get properly ???? they are just there to collect money smh so sad not doing a great job what's so ever! Not happy with them at all! I went to bubbles for the same payment made me happy ????
The great location to wash your car
Worst car wash with the worst customer service in the world. Came to wash the van at 8:30 this morning Wednesday Jan 22, 2020. Went to use the automatic wash, paid with debit (thank god we did so we have proof, because no receipt printed). Door did not open had to open it ourselves. Drove into the wash and nothing came on, backed out of the wash and still nothing happened. When staff finally showed up, the first person we spoke to called us liers saying that we hadn’t been there, even though we have proof through debit transaction, a phone call was made and I took pictures. They also have security cameras in place as well. Second person came up and was told there was nothing they could do until the owner came in around 11-12 today. This is the worst customer service I’ve ever experienced and to be called a lier to my face is so disrespectful. I highly recommend spending your hard earned dollars somewhere that respects its customers.
Wages 15 dollars up soap 40 %up taxes up ... Alberta all car Washing starting 3 dollars 33 minutes maximum it on tv global business news and please tell all near carwash do something to same price and time limit
Pretty good place to wash your car. Popular place but no usually a big line up. Seems well run. Has a detailing shop too.
Good choice for washout car
A little short on time by me. Place is clean and tidy.
Save your money and go around the corner. The hose in the first bay by the office has a wonderful sprayer, it's high pressure and nice and warm. However.... I can't justify going back due to three reasons. First off.. The hose to the soap brush isn't a hose ment for washing vehicles, Second thing is the quality of the brush is garbage, it's beyond needing to be replaced. Lastly, you HAVE to out at least 2$ in the machine for it to start, it doesn't give you as much time as the 24 hour carwash down the street. I wash vehicles for a living, so I am well aware of what I'm writing about. Save the money and go elsewhere people. Atleast until they fix the hoses and give you at least 1:30 a dollar
Doors need maintenance
They dont accept loonies anymore. Automatic wash does not wash the entire car - pretty much had the upper 2/3 car washed and the lower 1/3 still muddy with a distinct line, I did not notice until I was home.
Did a nice job detailing
I love this place owners very nice and experience man everything's. Good to c u owners car wash big car wash in Calgary ne spend so much money business but all.price Soaps 30% wage 15 dollar all supplies 35 % up taxes up .. Washtech and exacta one making money no car wash owners this time..........please start 3 dollars and 3 minutes maximum now. Today start making money and tel all car wash owners do same ting no more competition and be happy like you all the time cu soon
Their machine charged me 14.95 for a rinse that took less than 2 mins. I had washed my car with 2 Toonies and went through soap and brushing, then ran out of change. I just needed to finish rinsing the one side of my vehicle to see my card statement with a $14.95 charge. I did hit Stop at the end of the rinse*
Wash your car
Very dissapointed in this place went to wash my car today and no soap from the jet and the bay was utterly filthy mud and everything I understand a bit of dirt but this was caked in for some time. After wasting 5$and working with a mud filled gun and shoes and pants now smeared with mud my car was still dirty. Went in to talk to the laidy working and told her I wasted my time cleaning my car without soap and I was not happy and wanted my money back or something for my time. She brushed me off and was like that's what we have. Don't wast your time going to this car wash drive a bit further to another carwash never going again! If the owner would care to reply I will gladly come back to pick up my 5$
Wash King off of Heritage thumbs DOWN. The wash was inadequate and when I drove back to see if they would correct it the young Manager(?) Would not stop arguing with me even after the woman who possibly owned the business tried to make me happy by offering a free wash. The guy kept arguing with me. Big waste of my time and money. I wash my car every week. I won't be doing it there. ever.
Long times for washing for $2 best value out there!
Change machine took $5 bill No Change comes out.. I speak to the Attendant... He told me machine works fine.. Did not get my money.. NEVER GO TO WASH KING!
Best car wash in town. Always costs me less to wash my car here then other car washes, has spotless rinse, and you can pay with a credit card.
Spent $6.00 on my credit card using the Swipe. Charges me $14.95 later. Won't be going here ever again, if the manager reads this. I would like my money returned please.
Express details are a great value. Self serve is the best price in the city. They accept debit too.
On Sunday April the 7th after washing my truck I proceeded to exit the wash bay when the overhead door came down on my windshield and broke my passenger side wiper. I had no choice but to back up back into the bay because the overhead door was still trying to close. As a result of backing up the overhead door left scratches the length of my hood and ripped the stone guard off the front of my hood. I called to speak with the owner but was informed by an employee that the whole thing was my fault cause I sat under the overhead door till it came down on my truck. Overhead doors are supposed to go up if touched by any obstruction so it can't pin a person under it. So even if an idio sat under the overhead door they would be hurt. I called again to try and talk to Doug the owner but was informed by an employee he would contact me and that the accident was caused by me. Doug the owner never called. This is an unsafe car wash and should be avoided for the safety of your vehicle and for personal safety reasons. Please be safe if you do use this facility.
Treated like family
Electrical wiring is open and the sockets have no covers.. safety issue.. Water pressure is good and .. its good
I had a great experience at express detail. I went for the quick handwash deal that they advertise and I’m not sure if my car was even this clean when I bought it! I would highly suggest this detail shop for anyone looking to get in and out in about 45min!
Busy but great car wash
Okay lots of bays. Only accepts Toonies and credit cards. Unfortunately no vacuum canister in my bay at all. My car badly needed that.
Just wanted to put a plug in for these guys... Needed my car detailed as I was selling it, they did a whizbang job, went above and beyond trying to problemsolve some issues, and was cheaper by $100 than the competition to boot. They are new, and looking to impress, and they have. Well done.
Machine accepts minimum $2, not happy with it.
Washed my car there this morning and went to dry it off and most of the dirt is still on there. Went back and asked for my money back and they refused to give it back. Will never go back here again.
The 5-Stars is for the very nice guy that does the detailing. I have not used the car wash bays so cannot speak for them. The detail guy got me in right away. It was busy but timing was on the my side. I needed a quick full detail inside and out but no polishing. He did a very nice and thorough job considering I did not have an appointment. Gave him a $20 tip for his efforts. Has a great work attitude!
Really wanted to like this place... it’s clean, quick and tidy but an $18 deluxe wash doesn’t even get bird poop off. Won’t be back.
i am ready to pay 3 dollar start wash need good service good soap
Dirty and cheap, barely any soap in the self serve spray
Good car wash.
Best car wash in town.
Just wanted to let everyone know how unimpressed I am with your service. I went there today during my lunch break (September 18, 2014 at 11:45) and paid for the automatic $6 wash. Well my truck looks 1000X worse than it did before the wash. There are steaks all down the sides and the back of my truck is still covered in dust! I get back to my work and look at my receipt and it’s dated at ‘August 11th at 10:24PM’??? I don’t know what kind of scam you’re running, but you can be sure i'm going to share my 'amazing' experience with everyone possible...
All my hidden mud needs.
I took my mustang there on a friend's recommendation, I was very impressed by the friendliness of the staff and with how helpful they were. They were quite punctual I was told 2 hours for a full detail and it was ready in 1 hour and 40 minutes, the quality of workmanship is very good and the price is way better than anywhere else I have been
Quick and clean of debris in bay. Will go again.
OK wash. Takes CC
The owner/manager of this place can’t take criticism nor can he help with issues regarding this car wash. First and last time trying out this car wash. Every 1 minute is 2$ even tho it says 2min=$2, the soap is 95% water 5% dishsoap. I confronted the owner/manager and he walked away right in my face. Learn how to run a business or don’t run it at all. I wouldn’t recommend this car wash at all.
Great pressure to get rid of the bugs but that’s about it really. Spent $8, used presoak, soap, rinse...and it’s not any better than when it went in. It’s honestly like there’s no soap at all that comes out of the hose. Don’t waste your money.
Love their powerful spray gun here
Absolute joke! Their touch less wash is a complete waste space do not bother even going there
No line up to get your car wash. Which was very good. Friendly staff.
Washed a truck here myself in one of the wash bays. Washing pressure was useless, near zero soap and cold water for the "soap" option, the "foam brush" just sprayed out water with a tiny amount of suds - probably they added a bit of dish soap to water. I used a credit card, and they were unable to supply a Visa receipt, and had to hand write out a receipt based on whatever number I could come up with. Beyond incompetent.
Leaky wand, leaky hose, cold water, spot free rinse not working... I could go on. This might be the worst car wash in Calgary.
Worst ever, no pressure, doors don’t work properly, last time I go there
Went to the Heritage drive location. Twice the cost of competitors for similar results. Pre-soak is better than most, spot free rinse was not spot free at all. Wouldn't return unless pricing strategy was revised for self serve.
Things usually work well. A little disappointed that they no longer have a spot free rinse.
Decided to use their drive thru car wash and purchased their premium wash (the royal - $14). Although they have a vast selection of rinse cycles the blower/dryer cycle is poor. Did not have enough airflow to get the windows dry on my sedan and also trailed a stream of water behind its directional path. Went to the customer service desk and explained the situation and he simply gave me a business card to contact. If you're paying this type of money for a wash...your better off using another service (Shell... Petro... etc).
Great place ...never too crowded
Changed over from Wash King to Go Detail. Same great place, new owner is a great guy.
I have been bringing my truck here for a bath regularly for a few years now. Thinking I will be using another facility. I use their card swipe and when I viewed my statement I see that I was charged almost $15 for a quick wash that was supposed to be $6 and this is the second time I have noticed I have been over charged. I aways push the big stop botton when done and it tells you what the charge is. I don't know if it's a glitch or a scam but I don't have money to just be throwing away like that. Another issue I have is a few times I go to use the soap or foam brush options there is no soap or foam coming out of the brush. So I end up paying to wash my truck with straight water. Wash King, check and add chemicals when empty so paying customers have soap which helps wash the dirt off.
Water is cold, very little soap comes out of wand when selected. Hard to clean side of vehicle because bays are small.
Love the guys at Godetail,took time to detail my car though I only did the vac and dash. Will definately be back there!
Took in emphasizing to staff I wanted their $39 special but stated $50 budget for everything in front as priority but to vac back seat time permitting (it was). Late drove away and noticed missed spots on stick shift leather and corners of cup holders just not a good job. Called and owner Doug offered a full return & redo - both done PLUS he washed the car. Very impressed, will return. Just a shame cuz IMHO staff was just lazy and non observant. sorry Doug had to re-do at a loss am sure as they both worked on the car. anyway they deserve a second chance! call Doug if any issues. My take away - check your car over before you leave.
Left lots of water spots from the wax
Update: Once the scheduling issues were resolved (for which they did apologize) they did an excellent job at a good price. I don’t need a “new car show room” Service for my old clunker; so the “vac-and-dash fits me well. I would say always call right before going. Original: They do a good job at a fair price but don’t keep consistent hours. They weren’t able to take me on Saturday and told me they could Sunday morning. However, there is no one here, they are closed. The phone recording says they are open 9-6 every day but that is wrong.
Door closed on my truck as I was leaving and scraped the hood of my truck. Then the attendant tried to hide the business cards.
$2 per minute. The only coin accepted is a toonie. The foaming brush didn’t foam; it spouted in fits and starts, getting soap on my clothes. Exit door wouldn’t open, so I had to back out. Go anywhere else for a wand wash.
Great Staff, Very friendly. Got me in right away and did a great job.
I've been using a different car wash for years now, but I had to try this new Wash King facility out as I have drove past it many times. I must say, very impressive. As a local business owner myself, and on the board for my local hockey association, I will be recommending this wash to my entire network of people! Keep up the good work Wash King!
Horrible experience as the bay door came down on my vehicle while exiting the bay back in October 2014, over $4000 damage to my vehicle, and still the owners of Wash King won't take responsibility and still fighting with them; they claim on their website that they have security surveillance cameras on the premises, but they won't produce it to show what actually happened. The worst service and an irresponsible, scam artist owners.
This car wash is recently under new management and the experience has taken a dismal turn for the worse. Formerly it was a Kings Wash and you could expect, with confidence, a good experience when washing your vehicle. Since its rebranding to Go Detail it appears the wash equipment is not being maintained, at all. In fact, during my last visit the digital display/timer at the card swipe within the wash bay was illegible due to damage and following my wash I was unable to exit the wash bay as the door was unresponsive and I was forced to back out of the bay. Also, it appears as though a tenant(s) whom would otherwise be without a home has taken up residence within one of the wash bays. Yes, you read that correctly.
Charges as much as dealer charges
This place has a vagrant problem. Every time I go there I dont feel safe. There are drug addicts wandering back and forth through your stall rummaging through bins and waiting for you to leave your unlocked car and turn your back. Don't go at night
I have been going to this wash for years now, back when it was Wash King and I love it. New owner Doug is a great guy too.
All machines worked well and didn't have to wait. Place was clean and tidy.
Great service and experience. A few weeks ago I had some flash flood water inside my car due to moving it away from a flooded area in the NE. Same day scheduling and detailed properly by getting out excess water through detailing. Would recommend to everyone
Needs work. Most functions dont work. Only rinse and soap brush work decently. Dont waste your money. Wont clean your car at all. Do not use your credit at the machines seem sketchy... And there are many other reviews of individuals being over charged for their wash..
Convenient location for me. Decent pressure on the wand wash. Got all those highway bugs off. Wasn't too busy.
Was easy to deal with, charged what they quoted, and did a great job on all the mud in the interior after being in the field for a while.
Don't swipe your credit card! Card was charged 14 dollars even though the transaction ended with 2 dollar charge
Slow pressure wash from all over the CGY.
The people
Best deal in town to get your car fully detailed and clean.
Very fast and friendly
RIP off. Owners have changed. Now owned by some guy from Pakistan. He promised a lot . I ordered full detailing including polish. He charged 220 dollars ! Sprayed mats with vinyl. Didn't polish Do not go there'
I go out of my way to wash my car here. Great prices and friendly staff.
If you value your money and you like your car to be nice and clean DO NOT take your car here! Terrible water pressure wouldnt take the dirt completely off. Ive spent less money and had much better washes done. First and last time i ever go to "wash king" what a joke!!
First time I went there I found it cost more than a usually wand wash. Second time I went there I did the auto touchless wash because I figured it’s the same cost but, it cleaned 2/3 of my car leaving the bottom 1/3 still dirty. The third time I went I used the wand wash again. This time I went in, swiped my credit card and the wand didn’t work and never sprayed out water. I thought nothing of it and drove out and went to a different bay. Did the whole process again and it still didn’t work. I went in and told who ever was working and they came out and swiped a white card which only then it finally started working. I thought “hey, at least I get a free car wash”. Nope. He just turned it on. So this third time I went, I got charged 2 times for messing around with the wand and trying to get it to work and the third time once he came and authorized it. Spent the equivalent of probably 2 weeks worth of coffee on this car wash, and I love coffee.
Well, I wilk never go here again, they don't even add wax to there wax option!!! "Wax is just like rinse" I quote from one of the employees!! Used to be a good wash, but since the ownership switched, it has significantly gone down hill as far as quality of wash! I mean what type of car wash doesn't add some form of wax to the the WAX option??
I have not been to this location and it is probably really good and can't do an honest review. But the location at Heritage Drive is brand new but the touchless wash isn't set up properly yet. I had my Jeep washed there and it did do a great job on the body but a terrible job on the running boards, bumper (mostly the rear) and the spare tire. I have contacted the manager and he took my # and said the owner will call. I will keep you posted. Excited for this car wash as I have lived in the area for 24 years, just hope it is managed like the new business looks.... impressive.
SCAM. The cost/time for the vacuum isn't posted so I asked the attendant. He said it was $1 for 3 min. Put $2 in the vacuum and couldn't finish the drivers compartment. Save your money and try somewhere else.
Sign said open, drove in with a trailer, had to back out of a tight space. Lame o.
This place needs some good cleaning.
Time shorter no soap in brush more money Place has gone to s#!t lights don't tell you when someone is there doors dont work on some bays some bays they are using for storage horrible place new
The credit card machine is clearly set up to scam people out of their money, you will be charged $2.00 regardless if the sprayer works or not! The water pressure is low and there is very little suction from the vacuum. This place is overpriced and you can get a better car wash anywhere else.
The door to drive threw you have to hold the button down in order for the door to open fully. Machine took my loonie but have no credit for nor retuned it the door to exit it off wouldn't open at all
Leaky, poorly maintained pressure washer handles. Dirty/muddy wash bays. Never been to a car wash that has a soap cycle with no bubbles.
Ok car wash. Usually no waits. Not tall enough doors for my fifth wheel trailer though.
Please keep some lights so if customers come during the night to wash at least they can see something. I am an eco person but I need to see as well and was not happy to wash my car in total darkness
Decent pressure, no soap in wash setting, have to use presoak
Used to be better in the past. The last 2 times we went there, there were no soap and no wax ingredients in the water. Almost like plain water.
Its a great place just need to keep up on the ice that happens in front of the bays you drive in almost landed on me back
Car got cleaner for now.
Good Water pressure
Very poor, pess soup and very little to non comes out. The bays are not clean or well kept
Not easy for drying
Did a ok job