Reviews of Bruce Honda (Car Concessionaire)

Alex Lewis

Great staff

Owen Hankinson

Friendly people and great service

Maxine Comeau

Friendly people and great service.

David Macisaac

Very fair, very professional.

cory matthews

Outstanding attitude, incredibly helpful, and very knowledgeable of his Work. I would definitely recommend Scott Nickerson to others considering buying a car from Bruce Honda.

Shannon Doucet

Need a car in Yarmouth? Forget the other places and visit Bruce Honda. Cory 'The Moose' made the buying experience super easy. They had exactly what I was looking for and I drove it away within 24 hours.

samantha deveau

Dealt with cat from parts. Shes amazing

Derek Boudreau

The Best Team ! Stress Free Buying Experience, Great Service and a Friendly staff to Help with any needs !!!

Nathan Fleming (NaTeDiGGiDeE)

Bruce Honda employees a lot of great people, such as Scott Nickerson who brings a great blend of professionalism, knowledge, genuine interest, humour and integrity.

Christopher Thompson

Excellent service, very straight forward and friendly to deal with. My wife loves her new odessey!

Michele Pothier

When I purchased my 2018 Honda HR-V EX at Bruce Honda everyone was very friendly and accommodating. The process was easy with no pressure. Taylor, Owen, Shayne, Scott were all friendly, professional and gracious. I would highly recommend Bruce Honda to everyone!

J.J. Fevens

Very Friendly they go above and beyond to help customers.

Heather Teardrop

I just bought my 2017 Honda civic and I'm in love Jordan and Mike treated me soo great! I love my new to me car thank you Bruce honda!

Mitchk990

Purchased my car from Bruce Honda in August 2017, and would definitely go back for my next vehicle.,Very honest and friendly. I drove 3.5 hours one way to get my car, and it was definitely worth the drive.

Lee Comeau

Great friendly staff!

Joe Tatone

Bought my mini here great service and willing to work hard to make the sale

Maxwell Poole

Stopped in one evening to test drive some vehicles and walked around aimlessly in the showroom until one person noticed no one was helping us and eventually got us in contact with a sales rep (even though many people had noticed us there but never even said Hello let alone ask if we needed something). That wasn't a big deal but the rest of the experience was far from satisfactory. We began with a test drive of a used car and were told the odometer was around 140,000 km but after turning on the ignition it read over 170,000 km, which was far more than we were hoping for or expecting. After returning from that quick test drive, our sales rep presented us with a CR-V with around 94,000 km (apparently) but we found out it couldn't be test driven till the next day. So we made an appointment to meet at 2 pm. We showed up at 2 pm, but couldn't find our rep until 2:15 ish, which was a little frustrating. Regardless, we went to see the CR-V that we were interested in, but upon arrival and turning on the key, the odometer read 172,000 km. That was almost double the original amount they told us and we were getting very frustrated. The sales rep then did some research within their database to find vehicles with lower kilometres but it was becoming difficult to trust what the database was saying. Even a third vehicle on the computer had a photo of the odometer reading one number but the amount inputed into the database showing much lower. We expressed our distrust in the credibility of their company and how we weren't pleased to be wasting our time there to the sales rep. The rep relayed this to their manager but only returned a message to us that their manager was sorry; the manager couldn't even approach us in person and apologize for the confusion. The blame was just shifted off to other employees from away who are supposedly responsible for inputting this data. Even today as I was browsing Kijiji for vehicles I noticed Bruce Honda posted another CR-V listing (after we demonstrated our frustration to them). Yet, to no surprise, it was posted with an inputted odometer reading of 143,000 KM and a photo of the dash clearly showing 172,000 KM right in the same posting. The entire experience was handled very unprofessionally and unsympathetically for an organization that should be helping streamline the process of buying a vehicle in a day where we could easily hop on Kijiji and avoid paying ridiculous "administration fees." Bruce Honda needs to realize that every customer (even if I'm only looking at a $10,000 used car) is important because not only will I NOT purchase from there, I will be telling others about this experience and unprofessionalism. Consumers today have many choices from online sales, auctions, dealerships, etc. Therefore, if they want to succeed in a competitive industry, they better realize how to treat customers knowledgeably and respectfully.

Richard

Always friendly and helpful

Alyssa Gee

Very happy with the service with my first brand new car!! I thought buying a car from Bruce Honda but going to Bruce Ford because it was closer to my area, may be confusing. It was seamless, no errors, no miscommunication. I am very pleased and very happy with all the customer service and with my new car. Highly recommend anyone to deal with Bruce Ford or Bruce Honda, and highly recommend the CIVIC! :)

Logan Doucet

posting cars for sale that are already sold to the general manager and telling me it's available right up until I get there. If you're going to buy a car off your own lot it should not be posted on kijiji and taking appointments to come see it. terrible customer service right there.

Mark Dunkley

Bruce Honda has been servicing my Acura since day 1 and unfortunately they don't have the correct computer to read the service intervals according to Honda Canada. I wish someone at the dealership mentioned this when they reset my maintenance computer, making me miss the B1 service notification by about 20,000km (and any other service notifications). The service experience has been average. They frequently make information mistakes like writing down my brakes are worn down on the inspection checklist, but it was actually my tires. Informing me that they can do some Acura things under warranty (Acura Canada says no) or that it's not normal for Honda brake pads to be worn at 48,000km and that Honda/Acura warranty should cover it (Acura/Honda said no, it's a wear and tear item).

Kimberly Smith

Just bought my 5th honda from this dealership. They are fair and have excellent customer service. I moved from Yarmouth in 2018, wondered how i was going to get a new Honda when I was ready and they actually delivered the new car, all detailed with everything we discussed yesterday. When buying a car, fairness and Honesty are good traits to have and Bruce Honda is all this and more! Made buying another car stress free. thanks again Taylor! And for all involved in getting the car to my doorstep! Merry Christmas!

NeBoFoRiOn

Nice place

Wild Rides

Unreal dealer, fantastic staff. Scott Smith made the entire process easy and streamlined! Highly recommend!

May Bonadeia Mercado

I have been so impressed with the staff of Honda Bruce especially to Mike Duckworth he has been so knowledgeable , wonderful in accomadating me giving me all the information i needed for the financing things.Thanks Mike D. for the great service and for being friendly to your customer. I have a wonderful experience at Honda Bruce.

Kayla Theriault

My experience with Bruce Honda was amazing! Taylor made sure I got the exact car I wanted and Jordan made the paperwork really easy to follow and even checked in on how I was making out with the car a couple of days after having it!

Kendall Jollymore

Dylan & Jordan were amazing to work with! Very pleased

Matt Lewis

Great customer service

Saurin Patel

Worst Car showroom ever! Actually worst people are working over there except 1 or 2 person. You guys got my $500 and not giving it back because You got that car from different honda showroom and its your $500 expense.

Kara Doane

Excellent service! They were very quick to get me approved and behind the wheel of my new to me Honda Civic, for an awesome price as well ???? Very happy, would definitely recommend going to see them if your thinking about getting a new or used Honda ????

Christopher Nickerson (DjAtkins902)

Dealt with Scott Nickerson several times has always been courteous and a great help. Will come back

Charla Strang

Great Customer Service and a pleasure to deal with

Robert Stuart

Outstanding service, great staff and top end knowledge of the vehicles and industry. I would strongly recommend the Bruce Honda team for anyone’s next vehicle. Thank you!!

Victoria Walsworth

Had the best experience at Honda this week! Niegel in service was great!! Thanks Bruce Honda!

Tanya Phinney

Had a wonderful and fun experience with the sales team. I highly recommend them.

Dylan Coe

Saw an Accord we liked on Kijiji from Bruce Honda. When we called to find out more info, we were put in touch with Randy who helped answer our questions. He was kind and thoughtful and not pushy in any way. We are very happy with our new car and the overall buying experience. I feel like we met a friend not just a salesman. Thanks Randy!

Chantale Dionne

Fantastic service from the sales staff.

Megan Greenwood

Scott Nickerson went above and beyond to get me into a newer vehicle. We had a long process, but never once gave up! Will be back again!!

Lloyd Macdougall

Bruce Honda Yarmouth were excellent. It is the only place where I truly feel they have our best interest at heart. No pressure in sale. They simply helped Michele and I own a new CRV. If you want top quality service for your vehicle and a truly amazing sales staff for see Matt and Derek. They rock

mona l

Experience was fine at first other then me having to drive all the way down from Nictaux to find out they didn’t have the part in stock, then cancel 2 appts. Finally have an appointment all warrently part was wrong had to wait was given loaner, then was charge for gas for my vehicle from the driver, I have worked for the auto group before and this is not how things are done. Not impressed at all and will go to kings county for everything warrenrly and also you guys lost out on a sale of a new vehicle! Great job Bruce’s your name just gets more and more tarnished every time. Have a great day. Sincerely a very unhappy customer, and will make sure it is known

Al Burns

Honda good cars

Raymond Tabb

Put my daughter in a Honda Civic 3 years without question. Been working at Bruce Honda for 4 months now and I know I made the right choice. For her and myself .

Sara Hurlburt

Top notch service from the team at Bruce Honda. Mike D. went above and beyond to make the buying experience easy and customer focused! Wouldn't go anywhere else!

Jason Phillips

Service sucks. Crocks

Mike Swaine

Great service

Dave Muise

Went in and picked out a car, immediately after completing the credit app they tell me the car I want is sold. Then I don't hear from them for days. I went to another Honda dealership and got exactly what I wanted for wayyy cheaper..

Kayla Fells

today I had the best experience with someone in the service department ever I've had some mixed experiences with misinformation and poor customer service that has made me consider not returning this particular interaction was so good that it put me back in a positive light of being more than willing to support and do my business directly at Bruce Honda

Danielle Eldridge

Excellent customer service....went above and beyond

Rachel LeSergent

Great team at Bruce Honda! They went above and beyond to help with the purchase of not 1 but 2 cars. Jordan made sure everything was perfect with no issues thanks again!????

Fernand LeBlanc

We had our Honda Element in to replace Air conditioner condenser, we were happily surprised to receive a call informing us that it only required a relay switch which was a great deal less expensive. We have had nothing but the best service here and we live closer to another dealership in the Valley but switched because of the service. Thanks again.

Nobody Special

Would never purchase another vehicle from this dealership. Terrible service.

Steve Gosse

These guys are great. Helped me diagnose my car today. Always been happy with Honda. Great work to the service team

adam slaunwhite

After having no luck in the city I decided to call around to dealers outside of Halifax. After calling Bruce Honda I had someone calling me back within minutes. I called Wednesday evening and was picking my car up by that Saturday morning. Taylor, Tyler at the call centre and Owen were excellent to deal with and it was the smoothest transaction ever. Would highly reccoment to anyone.

Jason Jackson

I have had an Outstanding experience at BRUCE HONDA in Yarmouth for sometime now. I have been involved with the purchasing of 4 vehicles through the BRUCE HONDA location here, and ALWAYS get the 1st Class treatment from the time I walk in, to when I leave with my car. From the Service Department, to Sales, to the Credit Specialist(s) and the Truly remarkable Leadership of their GM Mr. Derek Boudreau, it’s a absolute pleasure to give business to our local HONDA Team. Bravo to those who strive for the best in Customer Service & go above & beyond to make everyone a part of the family.

Rebecca Muise

Thanks for all your help. Car shopping made easy. :)

Andre Tessier

We recently purchased a 2019 Honda CRV Touring. We are extremely happy with our purchase. When we contacted the dealership the friendly receptionist directed our call to General Manager, Mr. Derek Boudreau. Mr. Boudreau was friendly, honest, knowledgeable, and very professional. Throughout our negotiations, we had numerous questions and each time we contacted Mr. Boudreau and/or his staff they were friendly, patient and very receptive. There was no pressure to purchase! Ray, Jordan Hamilton and Michelle were also fabulous to work with! We can honestly say that our experience purchasing a vehicle from Bruce Honda was the best experience we have ever had purchasing a vehicle! We highly recommend Bruce Honda!

Jeremy Paul Webster

We had an emergency repair that needed to be fixed right away. The service team at Bruce Honda was able to fit us in and get us on our way. It was a challenging diagnosis and the service team worked with us, listening to our concerns and fixing the problem. Thanks to the excellent help our Pilot was fixed and we drove it trouble free all the way back to Alberta.

Jeff Auton

Good prices on vehicles but they get you with some hidden fees totaling to about $1300 and they don't tell you about it.

Janelle Richards

Fast and efficient service! Highly recommend Michael Duckworth…knowledgeable and honest. Happy with over all purchase and atmosphere. Best dealership in town!

Boudreau

Awesome car shopping experience! Salesman Cody was very patient and knowledgeable. He made sure I picked the right model to suit my needs. Cannot say enough about the great customer service from all of the staff involved in my purchase.

janki patel

May be they are getting good sale, but only because of name HONDA. Otherwise, 0 star for customer service.

jennifer stanton

Quick and friendly!

mark nickerson

Awsome

dwayne murphy

Absolute perfect buying experience, what I wanted,at the price I wanted,thanks Matt Fish for making this purchase so smooth ,and to the service,and parts staff thanks for your assistance and professional approach to the add ons,look forward to many years of being a Bruce Honda customer.

Anna Jacquard

Great

Samantha Reddick

Scott Nickerson was an amazing, patient, non judgemental help getting me a new to me vehicle when no one else could. Thank you to Marilyn for the multiple emails reminding me they can help, when I felt helpless, and thank you so much Scott, for pulling through. I look forward to working with you again in the future, and in the meantime, I’m very happy with my new wheels! ????????

Pascal Debruycker

Not very impressed

Jayden Doucette

Great experience as first time car buyer. I really appreciated the help from all the friendly staff who made the whole process very easy for me!