Reviews of Woodstock Hyundai (Car Concessionaire)

Stephanie Matys

They were so great and made buying a new car really stress free! Customer service was exceptional with all my questions and inquiries were answered really quickly with a lot of detail and care. Overall, it was a very pleasant experience.

ibrahim Abboud

Thank you to Moe Al-Ansari the finance manager for the excellent customer service that he gave my wife and I. He not only assisted us with the actual purchase of our tucson but he also assisted with all of our financing needs. His attention to detail is superb. He was very thorough and went through all of the protection plans in detail. He asked us questions to understand what our needs are and then offered us options that would work for us. He truly helped us pick the right vehicle and financing plan. We had a horrible experience at oakville Hyundai and we never thought we would buy a hyundai again, but from the minute we walked in we were greeted with a smile from the staff and were offered a coffee and made us feel welcomed. Not to mention they had a really good deal on winter tires that we ended up getting too. Overall it was a professional experience and we will recommend Woodstock Hyundai to our family and friends. I also recommend everyone to see Moe for your next vehicle. A genuine guy with a great attitude.

Jason Jolicoeur

I had a great experience at Woodstock Hyundai. My 2013 Santa Fe had an engine failure and had to be towed to the dealer. The engine ended up being replaced with a new one under a recall at no cost to me. The staff kept me up to date on the progress with regular emails, they provided me with a loaner car, and made me feel at ease with all of the questions I had regarding this process. Devanne in service was a great help, and was excellent with communicating with me. I would highly recommend this dealer.

Catie Lyon

I love my Santa Fe and also the service they provide Everytime I come there! Amazing staff.

Jason K

Not really happy with this dealership. My mother in law came in for a battery replacement on her fob and the lady that changed it broke the metal contact that contacts the battery. I mean talk about not taking ownership of your mistakes. Should’ve replaced the fob after breaking it and offered free programming. Had to take the fob to the dealership I deal with near me to get the fob warrantied. What a joke. Stay away. I hope this isn’t how you treat all of your customers.

Maxime Michaud

Thank you for the great service!

lcollins1980

Very good experience, again, I had friendly and quicker than anticipated service!! :-D

Niri R

AVOID THIS SHOWROOM, they are misleading and don't care for their customers. I recently bought a used car from them and wouldn't recommend this showroom to anyone who deserves to be treated like a customer. I had a very bad experience with these guys starting with sale of the car and after sales service. The sales person (Zoran) was very misleading with the details. firstly he gave me wrong detail about the car and its history and would try to cover some details, I had to demand for the details and then they showed some historical service detail on the car. Then when it came to negotiating the price they didn't do any good as I was routed to his manager for negotiations to save me only $100 and Darrel Smart, was very rude with his behaviour where he said this is the final price you take it or leave (exact words) who on the earth will talk to their customers like that? I still decided to buy the car as I had a very urgent need. when I went to pickup the car a week later Zoran the sales guy did say that all breaks and routers were changed as part of the safety check that was done but, on extracting the report it showed that nothing other than oil change was done. He didn't have to lie like this and moreover the scratches and dents on the car were not even worked on as promised at the time of sale. When asked he said it was done but, everything was as is and so goes with the interior detailing which was not upto mark and seats were never shampooed as promised but, again he kept saying it was done when I could spot the dirt and also showed it to them. Car had a thick layer of dust on it and when asked for a wash, Zoran just sprinkled the water over it and gave it with dirt and water dripping over the car. Their manager Darrel Smart again stepped in and he said he will not do anything more on the car and asked me to leave without the car and he would return the deposit (yet again). Really? when I had already waited a week on this car and had travelled 100kms twice? He was very rude with his behaviour and all that I was asking for is the interior cleaned at that point. I was feeling helpless but, kept my cool and requested them for another detailing. Overall a very sour experience with these guys. As no real detailing or servicing was done on the car, and that they gave me all this hard time, I would rate this place a 1. After I took the car, I had some breathing issues probably from the spray they had used, it smelt like room freshener when I called to ask the sales guy, he was not bothered that I had a hard time with my breathing in the car. I am giving a 2 rating only for its low mileage and to the previous car owner for doing that. If you like to be treated fair, avoid this place Later also learnt that they have installed after market brakes and that issue was never sorted after they made me do several trips and told it will not be replaced which was promised. Contacting Jerry didn't solve the problem either.

Dallas M

Bought a 2015 Elantra GLS in January, and have been very happy with it so far. Great looking car, and drives great. Almost as good fuel economy as our old '06 civic, but with more power. Our salesman, Zoran, was very, very helpful in accommodating our times for test drives. Our interaction with all other staff has been positive so far as well.

Amy Miller

Was able to find the perfect vehicle for me. Zoran was super helpful, very friendly and personable. I would definitely recommend anything see Zoran who's buying a new or used car, as he made me feel welcome and comfortable about the entire process. Couldn't be happier.

I. ABOOD

Thank you moe Al-Ansari

Ryanookami

I just bought my very first car, and the knowledgeable and friendly staff at Woodstock Hyundai made the process so simple and easy! Zoran and Rami made sure that everything was taken care of and that I was getting the best deal for my money. I couldn’t be more pleased.

Anita Byers

I just bought a Tucson from Shannon at Woodstock Hyundai. Shannon was awesome right from start to finish. I wasn’t sure what I was looking for at first, Shannon gave me all of the options that she had and didn’t rush me into or through anything. She was patient and more helpful than I ever imagined...and I was very needy during this process with lots and lots of questions. Shannon encouraged me to shop around and do my research before committing to anything. I would completely deal with Shannon again 100% thank you so much for making my car buying experience stress free and amazing!! Plus we had lots of laughs along the way ????

segun busari

I really enjoy my service with Hyundai Woodstock especially this morning when I called in for oil change. I was shock that they were able to get me I was not expecting that it will be possible the rep I spoke with was very nice and she is amazing each time I visit she very nice. I was not impress with the service today I felt a condescending tone. She have my name on the form she was holding and she did not even try to say it I understand it's not a common name. I always receive great service but something went wrong today.

Grant Martin

I recently purchased a pre-owned vehicle from this dealership. My issues began with the finance manager and since completing the sale there have been ongoing issues. I drove in from out of town and had to wait an hour for him to print off the paperwork, at which point I noticed the bill was nearly $5,000 more than originally agreed upon. Most of this was attributed to the finance manager adding an extended warranty (valued over $3k) to the bill of sale. When I asked about the extra expense I felt pressured to take what was presented and was told that he would have to re-do everything if I wanted the warranty removed. Later that night I emailed him requesting to have the warranty policy cancelled. He followed up with me over the phone and asked me to keep it on for a couples weeks just to give me time to reconsider, and if I didn't change my mind, he would refund me the warranty money. We met over the phone a couple weeks later and I was very clear I wanted to cancel the policy. He counter offered with a $500 refund to the warranty policy as oppose to cancelling it and refunding all $3000.00. Repeatedly, he tried to suggest it was miscommunications. That was not the case. I was explicit with my request to cancel the policy several times. Still waiting for my cheque - not meeting the deadline he originally committed to. Throughout this time it's been me having to follow-up with him as oppose to him keeping me in the loop. This is bad customer service.

Nigel Clarke

Brought my vehicle in for recall work, dealer performed the work on the vehicle which i have no complaints about.. & when i got my vehicle back the front bumper tabs were broken which wasn’t allowing the bumper to mount properly on the driver side to the bumper bracket. Service manager TIM called me claiming the damage was already there, his employee had to REMOVE The front bumper in order to perform the engine swap, but his employee did not notify him about the damage although they know thats protocol to notify them for damages when seen. There was other damage previously on the vehicle in the rear, which was noted down that i knew about but this one thing did not get noted down for some odd reason. Tim offered to put an adhesive on the bumper to keep it in place. When i asked what if my mechanic needs to remove my bumper for whatever reason to perform work, tim advised it would not have to be removed unless its been in a collision. Also stated hes not willing to replace my bumper because my car is in “rough shape, and was most likely broken when it came in” as he claims.. although it did not enter the premises with damage in that area. It is a 9 year old vehicle so it is not brand new.. but i wont accept a temporary fix for a part that was not broken before. Will be calling head office about this.

Pastor Pam Wilcox

The staff were very friendly and thorough!

Connie Pereira

Devanne was fantastic! I have Multiple Sclerosis and I difficulty with speech and balance. She made things easy for me!

Fran Williams

Always treat me well, no pressure. They take car of my Hyundai!

Jay F

I'm a big fan of Hyundai products, I have owned 3 Hyundai vehicles now and my immediate family has 4 more. Great cars. This was my first experience with the Woodstock dealership. First, the selection of vehicles was terrific for a small dealership. I bought a 2017 Sante Fe XL demo with all the features I was looking for (which was not easy to find). I dealt with Zoran who was OK. We had some back and forth on price but that's to be expected with any dealership. When I picked up the car, it had a full tank of gas which impressed me. Most dealerships won't do this, or will charge you for it. That's the good part, here's the not so good. When I decided to buy the car, I noticed it had winter tires. I asked for all seasons. They actually tried to tell me that the winter tires were all season. My brother in law is a tire salesman so a quick call on speaker confirmed that they were indeed winter tires and I had them replaced, but not without a debate. Next, I asked specifically for the XL with tow package. When I got home, I discovered that there was no wire harness or ball for the hitch (which it's supposed to come with). Zoran said that the hitch was added afterwards so I was out of luck and would have to purchase these myself. All in, it cost less than $200. So to put a value on my customer satisfaction, it was not worth less than $200 to them on a $40+K vehicle to have a satisfied customer. Pretty disappointed by that and thus the 2 star review.

Keyygan

Quick quality service! Very impressed

Eliana Huertas

The customer service is great, no disappointment. The sales people as well as the service department go above and beyond to make sure i am confortable and that my new car is taken care of. Thank you woodstock hyundai.

Daniel Beshara

Great service, very honest and trustworthy. Also competitively priced. Highly recommended.

Leslie Kamps Whitton

I highly recommend Woodstock Hyundai.

Ashley Eyndhoven

I bought my car from a dealership in London and was NOT happy with the service there. I decided to bring my Tucson to Woodstock to do my schedules maintenance. The service is MUCH better and I feel confident I won't be taken advantage of for being a young woman with a very minimal knowledge of cars.

Jenelle Rogers

I have recently moved to the area, so this was my first time getting service done at Woodstock Hyundai. Devin at the service counter was so pleasant and working so hard while being the only one at the service desk that day. I can't thank her enough for her kindness and honesty. I know times like these are tough, but Devin brightened my day with how friendly she was. I've run into a lot of rude and ignorant people this last month in other stores and services so the service at Woodstock Hyundai was a breath of fresh air! Thanks again :)

Richard Grace

Professional and honest. By far the best experience I have ever had using a dealership. Their service department is amazing and quick, they have definitely earned my loyalty.

Daniela D'Amico

I recently purchased a 2009 Honda Fit from Woodstock Hyundai. The service that I received from Woodstock Hyundai was excellent. I would recommend purchasing a new or used vehicle from this dealership to anyone. Quality service and quality automobiles. The best car buying experience I’ve ever had!

Jonathan Weaver

Friendly folks Oddly good looking people Customer focused Taking delivery of a vehicle here i bought through sister dealership

Dan Camp

Great service!

Cathy Carlisle

Had a wonderful experience with my salesman Dino, a very special person, who treats you like family. I also dealt with the finance manager Moe, who discovered a problem with my monthly payments. Though it was not exactly what was promised, I got the vehicle I wanted. Thank you for treating me with respect! I could tell you cared that I had a good experience.

Lynette Schnarr

Friendly staff, clean environment, wifi, coffee, water Overall great place, I highly recommend !

Ian Finlay

The service that I received when I brought my car here was exceptional!

George C

i was satisified with my service received on Wed Sept 12, however my wife also has a Hyuandai. (We have been Hyundai customers for over 25 years) The corner of her front fender on her elantra is starting to come off so since its under warranty she thought she would bring it in and see what if anything could be done and the blonde service lady (sorry dont know her name) immediately shut her down, didnt want to have anything to do with her offered no help and basically sent her away..that to me is a big concern....so this rating is for that..very dissapointed

Tanya Praught

Great Service! Devanne took care of everything. Hyundai sanitized the car, and gave me a sticker! ;)

Carlos Huertas

Two years ago my wife and I where expecting our second child and we had an old Nissan that kept braking down and costing us money every so often, we need it a new car and wanted a bigger vehicle. After stopping by in every dealership in Dundas st. And getting told no or that we have to lower our expectations, we arrive at Woodstock Hyundai defeated and with little hope that we could get what we wanted. The friendly staff from the front desk to Zoran Vukov to Jerry Hussar and all the team members made our last attempt to buy a nee car an excellent and memorable experience. Zoran did not try to sell us a car but helped us find the vehicle we need it without compromising our economy. Long story short. For the past years we had enjoyed a reliable car (Hyundai Santa fe xl) and any any service or warranty needs had ben met and taken care of by this great team with a smile on their face, always going the extra mile. Looking forward to the next new purchases again here.

Derek Bowles

Satisfied with my experiences using Woodstock Hyundai service department.

Jessica Lee

This dealership is shady when it comes to service charges. I went in for a normal oil change and was told that for my warranty I needed a routine service repair. I was told that it would be part of my warranty. When I came back to pick up my car I was then told that I had to pay just over 300$ for the service. When I tried to explain that I was not explained this, the woman at the counter had little to say. I felt un heard. I have tried multiple times to fight this but have gotten 0 respect or responce back from Hyundai. Definitely never going back to this dealership which is unfortunate because it’s the only one close to my home!!

Tamed By Sara

Not impressed with service department at the desk. Mechanics are super nice and did a great job. Service desk however told me it was a 2 hour job so I couldn’t have a loner vehicle, left my car at 830 am didn’t receiver it back till 3 (when I called to check on it). Than I asked on the phone what my bill was as I was paying cash, more than once told me it was nothing it was covered because my vehicle has only 60000km. Again went in to get my keys asked if I owed anything they said no it was covered, and proceeded to $0 out my bill. 2 days later they called me to say I now owe money. It’s super inconvenient to go back to pay for it and I feel if I’ve asked more than once you can’t decide now that I owe money. I’m just not impressed. I’ve boughten 2 vehicles in less than 5 years from them and was looking at upgrading again. But I think I’ll take my business elsewhere

Wessel van Loenen

First of all Hyundai Woodstock and Cambridge are both bad and both owned by different owners. I had so many issues with my vehicle and was sometimes lied to. They will sell you any car but then the service is horrible and they just leave you hanging. I have had several electronic issues, doors locking every 20 sec by itself. I had a starting issue and both took them months to figure out including several times dropping my car off and making over 10 appointments and wasting so much of my spare time. I have a 2013 elantra, I have never enjoyed it and will never ever by another Hyundai. Also the heated seat broke after 1 year of using. The radio had to be replaced and the speedometer had to be replaced. Also the pcp valve or whatever that was called. I was told my car had a GDI from the day I bought it and came to realisation yesterday that it was not a GDI and have been told that it was by several mechanics and several service managers, they told me the reason the engine shakes sometimes is because it's a GDI engine.

Thomas Rodgers

They're always great at Woodstock huyundai! I feel comfortable and confident taking my car there knowing I will get great service. The courtesy shuttle is great as well. Having the option to be picked up and dropped off is awesome. Thanks for the great service all around!

Susanna Schultink

The service was fast and people are very friendly!

Christopher Mroz

Clifford Campbell, from our initial contact with him as our sales representative, to driving home with our new Sonata was a great experience. Though we are from London, we will definitely be back to have our service performed here due to our experience with him, and others that we conversed with during our buying process!

Molly Young

Amar was extremely helpful and compassionate when I explained about my whole household having the Covid and gave me an additional day to pick up vehicle. I have always received great customer service with Hyundai and would highly recommend them to anyone. We have four Hyundai vehicles in our household. What does that tell you? ????

Colleen Maginnis

The customer service provided at Woodstock Hyundai was superb. The sales personel was very knowledgeable and very helpful. Service personnel are very accommodating and very helpful. 5 stars for sure!

Joan Pearson

They booked me in quick. Repaired what needed with no pressure for extra work and my vehicle was spotless when I went to drive home. Also a courtesy ride to work and picked me up after work to get my vehicle.

Tanya Rose

Was looking to buy a new car sometime next year but my current car started breaking down and I didn't want to pit anymore money into it. I started looking around and found Woodstock Hyundai. I started by emailing for information on a car they had on there lot. I received an email back to acknowledge my request since it was on a weekend. On Monday I received a call message from Amar asking if I was interested in setting up a test drive, after a little phone tag an appointment was set up. I went for the test drive and was given as much time as I needed to see if I liked the car. I went ahead with the paperwork to get the purchase started as it was close to closing time I wasn't rushed or hurried to get out of there. Amar took his time to give me a trade in value and set me up with Moe to get financing started. As it was close to the weekend again when I was completing the paperwork I received a call over the weekend to let me know that it was still being processed. I was called Tuesday with the good news from Moe that financing had been arranged and when would I like to pick up my new car. I picked my car up after work on Thursday and as it was close to closing time again I wasn't rushed through any of the steps. All the paperwork was explained with great care from Moe and I had my car and all it's functions explained to me by Amar. I have 2 dealerships closer to me but the service I received from Woodstock Hyundai was fantastic and I would recommend them to anyone looking for a news car.

Shawn Walton

Very friendly and great service! Love taking my car in to see the great team in Woodstock Hyundai.

Mike Cicchini

Great Service!! J. hussar and his staff at Woodstock Hyundai are by far the most honest dealership around. the attention to detail is unmatched. i was so comfortable working with them. They delivered on every promise. They were so upfront about every aspect of the transaction. which was refreshing. Delivered on time as promised. Thanks guys for all. I highly would recommend this dealership for anyone who wants value for money and unmatched customer service. What a great car guys !!! 2017 Sante FE...I love it!!! You were so bang on with all your advice Jerry. Mike

Dave Henderson

Need to update new staff in auto shop on website, didn't see there names. great guys did awesome job on friends vehicle. Thanks Lots

xKuhreenuhx

My boyfriend has had the absolute worse experience with this dealership, 6 months after owning his new velosoter he had a warranty claim on his engine and it needed to be replaced. They refused to give him a rental car in the meantime because he's 21. They took almost month after claiming they would only take a week. It sat for 2 weeks untouched and was finally finished after a month. They had to fight to get a rental car several times and they ended up paying for his rental from a different service. More recently he had to get his window tint re done because it was done horribly and is bubbling everywhere. They took 2 days longer than they told us and they only tinted one back window... it's blue and the rest are a different colour and they didn't fix the other windows messed up tint. Awful service every single time he's dealt with then after the purchase of his vehicle.

The Yoga Hut

Ask for Dino!! We recently were on the search for an SUV to fit our growing family.. and upon meeting Dino we knew we were in good hands. He listened to our needs, was direct and honest, and found something perfect for us in our price range, and they traded in my previous Hyundai car for a good price. While I cant speak yet to the service side of things on our new vehicle, the experience and customer service we experienced with Dino was absolutely excellent right down to even after the vehicle was purchased and we came to pick it up he spent a good half hour or more explaining all the features and making sure we knew exactly how to use everything in the vehicle before we left! We would 10/10 go back to Dino again for future car shopping!!

Ben Devenish

I really don't like to give bad reviews, but I am compelled to with Hyundai Woodstock. I have been experiencing very poor and diahonist service. My car is in for technical issues with the transmission and I was told on several occasions that some switch had been installed to solve the problem, about 2 weeks later after no updates I find out that they are saying the same story that they are just putting the switch in. Finally when it was installed, I was told the car was ready for collection. When I turned up to collect the car, nothing had changed with the problem, the car was still ubdrivable! Not only this but I wasted hours at their showroom waiting for a loan car which eventually came. In the meantime, they didn't have a loan car for the first 2 weeks, and as it it the only car I have I was forced to rent a car, causing huge extra expenses. I asked if they would reimburse me for these costs as the car is u see warranty and they have been very reluctant. Overall I feel very disappointed with the lack of service and I wouldnt use them on my next car.

Sara Empringham

Another fantastic experience at Woodstock Hyundai. Standard brake replacement, but as always, stellar customer service. Devanne went above and beyond, yet again. Always friendly, courteous and somehow manages to make everyone feel like they are the priority. Thank you!

superbaksh

Great service. Fixed my warranty issue.

Ryan Cook

Staff are always friendly with me and try to compete things in a timely manner. If something is delayed they handle it professionally.

Glen Underwood

Woodstock Hyundai did a great job on the software recall issue which brought me to their dealership in the first place. Service was polite although it took longer than expected to complete all issues. When I booked the morning appointment more than a week in advance I stated that I wanted a thorough check over and a tuneup for sure. After resolving a price discrepancy between estimate and actual cost, I was on my way by 4:00 pm. Dealership admitted their error and I was quite happy in the end. GU

Brian B

Update: After further unanswered messages, our missing parts showed up on our doorstep unannounced about three months after purchase. Given the lack of response from the General Manager and Sales Manager, I would hesitate to purchase another vehicle or service from them. Original review: Although our Santa Fe XL is great, the sales experience was not so. Many communication problems and when we came to our appointment to pick up our vehicle, the sales person was not available to help us learn our new vehicle's features. Accessories that were supposed to be in the vehicle were missing. They didn't respond to the chances for me to pick them up. Although the sales manager claims they have them for us, after asking about getting them delivered, they haven't responded to my messages.

Gramma Mossman

Excellent and dependable service.

Chris Martin

This was the best car buying experience I have ever had! Cliff could give a clinic on car knowledge and no pressure sales approach. The new car was for my wife and he answered all her questions (and mine) without making her feel ignorant or talking down to her, something that the industry rightfully has a bad reputation for. If you read this far then one more thing: I sell cars myself and I don't offer the above praise lightly, and I am hard to impress. Cliff and Moe made the sudden death of my wife's previous car a distant memory very quickly!

Splash Cam

Great service and fair pricing

Geraldine Ketchum

Always good service, Marlene is a gem.

Catlin & Mario Cerni

Rude rude rude Walked in today to look at a car. There was only one person in the showroom He didn’t even get up from behind his desk. Once he decided to check a price on a car for us he said “better do it quick cuz my other app is here!” So we just walked out

Ken Stephen

Friendly and top-notch help from the service team, especially under the difficult conditions of Covid-19. Glad to recommend!

Eva Kozoderova

great service, free coffee:)

Paul Zanella

This is the only dealership in Woodstock not providing a shuttle service.. what is going on????? I've been servicing my Hyundai's here for 6 years, including purchases. I'm getting to the point of going elsewhere for service..

George Gaulin

Nice friendly staff and great service.

Rye McGuckin

Went in for some service work a couple of weeks ago. Been dealing with Sheri at Brantford Hyundai for years, but since moving to Woodstock its been hard to travel to Brantford. Having 2 Hyundai vehicles in our family and looking to expand shortly, this first time experience was lacking. Dealt with Jody. I brought my wifes car in for an oil change and a warranty item. I didnt have the ownership on me, but decided to take a picture of the VIN# because I know they need that. Approached Jody and when asked, I told her I didnt have the ownership. Before I could show her the solution I had, she looked at me and said "well, we need that, its the only way we can enter in your car, so try to find it". I showed her the picture I took, and she didnt like that i guess. Waiting for my car, Jody proceeded to stare at her cell phone, text and swear with other employees...in the waiting room. Throughout the service she was rude, standoffish, short-worded and lacked the basic needs of customer service. With that being said, Marlene was everything a service advisor should be....polite, friendly, attentive and professional. She gave out information about reviews and next time servicing.... I will be asking for her next time.

Kyle Peters

Had the pleasure of working with Dino at Hyundai Woodstock and have nothing but great things to say about the experience. My wife and I were purchasing our first car and Dino went above and beyond to make sure we had all the information we needed. He even managed to get us new tires and breaks! If you’re looking for a new/used car, be sure to head to Hyundai Woodstock as their staff are friendly and very knowledgeable. We couldn’t be happier with our purchase!

Melissa MacLeod

The service desk workers are very friendly and nice to deal with.

Oxana D

Amazing customer service. Very professional and friendly. Would recommend in a heartbeat.

Joseph Kony

Came and got my car in only very short time. Thank you Cliff!!!

Mike Purvis

I live in St Thomas so it follows that the London car market offers the best proximity to home. Nonetheless in looking into the possibilities I encountered Cliff Campbell at Woodstock Hyundai. He was sincere and engaging but most importantly was responsive to my needs to get the ball rolling without having to drive back and forth several times to Woodstock. In a nut shell the purchase of my new Sonata was the smoothest and least stressful purchase of a new car I have ever experienced. If you are looking for a Hyundai vehicle I wholeheartedly recommend Cliff Campbell at Woodstock Hyundai.

brad lindsay

Customer service above and beyond expectations

anne allen

I bought a 2011 Santa Fe in 2011 and it is the best vehicle that I have ever driven...bar none!! It gives me the power I need, is good on gas, and the warranty is fantastic. Woodstock Hyundai is very good for service also. I love my Santa Fe. Anne Allen

Randy Childerhose

Had an excellent experience! Zoran, the sales man was a great help and made my husband and I feel very comfortable. Zoran was very personable and knew his product. Very positive experience. Thankyou.

Trevor Pullman

I’ve been going to this dealership for 8 years. Outstanding service!

Valerie Thomas

Work was done in a very timely manner

Vina BALNAO

Just want to say that my Kona vihicle is a very nice.since I purchase I never had issue yet. So I would say sale more Kona and other thing people working at Woodstock Hyundai are friendly and doing good service. ???????????? Thanks again????

Christie Steeves

What started out as an okay experience, quickly derailed and was the worst experience ever! The salesman was friendly that we originally dealt with. But when it came down to signing and doing paperwork for the financing is where it went terribly wrong! We were handed over to Ramy Hanna, and we have never been treated so horribly! We were approved for our financing with the extended warranty, and when we called him back a few days later to say we did not want the warranty, he treated us awful. He assured us that if he redid our application for financing it would be denied! He did not even give an explanation as to why, other than the “person” reviewing the reapplication would not approve it. Why? We are asking for LESS than what we were approved for. He continued to compare us to a lady the previous week who had been denied after resubmitting (go to find out, she lied about her employment!), and even went as far as to pull out her file in front of us. I could see a copy of her license...pretty sure that’s confidential!!!!!! I kept questioning him, how am I being denied for LESS?? After he snapped at me “don’t tell me how to do my job”, I lost it, and demanded to see someone else. Lance worked with us, and in fact worked a MIRACLE (that’s what Ramy made it seem it would take) because we had been approved and completely fine in the matter of 20 minutes, and no one needed to review the reapplication! The only reason I did not walk away, was my vehicle had already been delivered, why should we not get what we want....in hindsight we should have left immediately and went elsewhere. How many other people have been bullied into keeping the extended warranty from Ramy?? Because he CONVINCED them they would be denied without an explanation or him even trying. The entire dealership is guilty by association as far as we are concerned. I informed Lance while he was dealing with us of what had happened, I even called the dealership back the following week to inform them and tell our story. I was told without question the owner of the dealership would contact me. Nothing. This was my first new car experience, and it was hell. I owned a Santa Fe previous to my XL now, my sister and my parents also own Hyundai’s. This is not how you treat loyal customers! Extremely disgusted in the way we were treated by Ramy.

Ed Hamlyn

Great service! Alway's nice staff.

Carol Engberts

Service person that waited on me today was like a Commander! No greeting or pleasantness. She was probably annoyed that I had someone check out a previous recommendation of a rusty oil pan needing replacement and declined it. When the estimate for an oil change appeared in the ipad around $169.00 I refused to sign. She said there was something wrong with their system and it would correct itself after I signed! I didn't sign - I walked. Fix the thing first to help me get rid of the idea that something sketchy is going on! Be honest with us!

Alex Middel

We had the strangest experience last night while looking at Vehicles at Woodstock Hyundai. My husband and I have been keeping our eye on vehicles online for the past few weeks as I am in need of purchasing a new car ASAP. My husband came across two Demo models for a very reasonable price that spiked our interest immediately. My husband called and spoke to a sales representative (Cliff) and mentioned that we would be out after work that evening to take a look. Cliff clarified they would be open until 8pm. We arrived from London after the rush of Child activities and dinner stops just before 7pm. One of the vehicles were on the lot, the other is apparently stored on another lot. When asking if I could view the other one, I was told they needed a days notice to get it over there. When mentioning a test drive, we were told it was "too late". As an employed person I totally get being ready to go home by the end of the day but I was taken back by the lack of interest in obtaining our sale. Perhaps informing customers of the difference in hours for buying a car and viewing a car would be beneficial. I wasn't aware that if I wanted to test drive a car and make a deal that I would need to be there mid-day. Common sense would have told me that would be better however I work, have kids and needed to drive from London. I'm not one to take the time to leave reviews good or bad, but as I said I was taken back but this experience.

Rebecca Baker

Great dealer and great service. Cliff was amazing and went above and beyond what was expected .I cannot thank him enough .I am completely satisfied and will be back in the future .Great dealership and amazing people .Thank you very much.

Sunny Shin

Such a neat service! Devon is so kind and sweet to customers. She even sanitized my key. I am very happy with the service.

Thomas Thompson

Cliff and Brad did a great job of getting me set up with my Tucson. I am very happy with the service I received.

Mike Ferraro

Worked with Dino to trade my vehicle in on a 2015 Audi Q7 that was in their lot. Dino was quick to respond to my inquiry and worked hard to get a fair trade in value for my vehicle. I purchased the vehicle from them online and was very impressed with its condition when I picked it up.

Michele Hahn

Three times to fix an issue. I paid for towing twice and had to get very aggressive to have Hyundai tow the car the third time. Also had to fight for a loaner. No talk of reimbursement of costs incurred for the repairs made twice before that did not fix the issue. But they were quite willing to give me a list of other problems with my vehicle. I hope I never have to go back to the dealership for service again.

tina mcintyre

always a great experience!

Jessa d

I would appreciate it next time if you disclosed you were changing my oil to synthetic. I have only ever put regular oil. Thanks for charging me extra. Really unnecessary. EDIT: Hi Tim, thanks for getting back to me. No one went over the details with me. I asked for just an oil and filter change, the lady on the phone just asked if I've been there before or if I had bought a vehicle there. Both answers were no. Then she proceeded to ask me when I was avaibale. When I arrived to drop my vehicle the morning of my appointment, they just took my keys at the service desk and didn't go through anything with me. I asked if there was anything else after I had said I'm here for the oil and filter change, they said "nothing else, just drop off your keys, should take less than an hour". As petty as this sounds, during these times, I don't want to be spending unnecessary money.

Adam Slater

Our family just bought a new car from then. The staff were really helpful. Mr Dino from the sales was really friendly and processed our purchase really quickly. Definitely recommend them

jonas wesley

Always a great time when I get my vehicle serviced here. Devin( Service Advisor) is quite knowledgeable about products and services. She always offers the best recommendations without breaking the bank. Friendly atmosphere and clean environment. Thank you Woodstock Hyundai for your continued service. I look forward to my continued services at your dealership.

Noel Xavier

I recently had my tire sidewall bubble up, and was driving around with a spare. I contacted woodstock hyundai and they were able to locate a new tire within a hour and was able to get it delivered the next day. The appointment department scheduled me in right away to get the repair done, I was really pleased with their customer service and they also hand washed my car after the job was completed. The car looked brand new after, overall my experience at woodstock hyundai was really great ! Thanks again.

Dean Richardson

Oil change and a free car wash, not bad!

Ashlee Preiss

Bunch of scam artist they know the market and with no product the product they do have they gauge the prices up. You go home and think about it for a night and then when you agree they say my mistake its actually another 1000$. Will never come back to Woodstock.

Rebecca Singh

I bought my first car at this location and both Dino Ding and Moe Al-Ansari were both extremely helpful, friendly, and made what could have been a stressful experience, an enjoyable and pressure-less one for both my parents and I. Thank you for the guidance, honesty and knowledge you both provided!

Wayne Crombez

I went for service the first time and it will be the last. There was a misunderstanding on the work to be done. When I called back,I was basically told tough luck. I said i will never go back there for service or sales and she said good bye..I had wanted my wife to look for a new vehicle in the spring. She still will,just not there.. Have talked to the SERVICE MANAGER and problem has been solved to my satisfaction. Will be back again.

L Ed

I recently purchased a car from Woodstock Hyundai, and had the pleasure of working with Cliff Campbell in the sales process. He is friendly, easy to talk to, knowledgeable and experienced, and answered all of my questions clearly and thoroughly, both in person and in a few follow-up emails. Most importantly, Cliff listened to what I was asking and responded directly and on point. When ironing out the details of the purchase, as well as my subsequent logistical questions, he did not hesitate at any point to answer the question, or say that he would find out the answer for me, and did so. From beginning to end, a pleasure, and I have ended up today driving away happy in my newly purchased car from Cliff at Woodstock Hyundai. He knows the true value of the customer relationship. Thank you.

Julia Duckers

Worst service shop ever , I had a recall on faulty calipers , they replaced them and the new ones are seized twice now I've been back to have them replaced , and all they do is lube them up and push u out the door , saying there nothing wrong with them ,but feel free to spend 500 dollars on brakes and pads that the seized calipers have caused 4 months and I already need new pads bc someone diesnt wanna do there job properly and I Lazy, so being a women and thought I might be wrong , i took it to a independent shop and the mechanic there said they were seized, but you drive 2 kms to Hyundai and they magically unsieze ,also was told by the service rep on another occasion that feel free to take it to another shop if I didn't like the service there my warranty is good anywhere , that's customer service at its finest right there SAVE YOUR MONEY AND GO SOMEWHERE ELSE AND THE HEADACHES!!!

Joe Weninger

After visiting a few dealers. Went to Woodstock Hyundai to check out and test drive a couple vehicles. They gave us all the info about the vehicles and there was no pressure to buy. I would definately go back for my next purchase. Thanks Dino.

Lee Whitefield

I came in with my wife to buy a new electric vehicle. Nobody acknowledged we existed the receptionist was to busy on there phone to even look up at us, and when we asked if we could look at a vehicle the salesman directed us to an empty seat and said someone will be there to help us and we asked him a couple questions he said again someone will help us I guess he couldn't even be bothered to answer a couple questions, then when we actually had a salesman to talk to we asked if the vehicle was a hybrid he told us we didnt even know what we where talking about and then proceeded to give us a break down of the difference between a hybrid, electric car and a phevs cars we asked him again if we can get a electric kona and was told that we would have to go to korea to get one and that we should buy a Nissan leaf and when we told him that we didnt want one he then told us to buy a hyundai ion which my wife had already said she wanted an suv and didnt want a car . After all of this the finance manager wondered out and told us that we shouldn't buy an electric vehicle because he knew someone that bought a audi electric and that they could only make it to Barrie and had to recharge the vehicle, never once did I say anything about going to Barrie we were going to buy an electric vehicle to drive to work and where only going to drive 50km to work and 50km back. This is one of the worst experiences I have ever had at a dealership no wonder nobody wants to go to a dealership to buy a vehicle.

Bill&Darlene Atkinson

first encounter, excellent service, very satisfied

kate gianna

Easy process.

Ron Jefferson

Great first experience to service our 2020 Kona since purchased in February. The dealership handled their Covid 19 protocol professionally while providing top notch service. Very impressed and looking forward to our next visit!

Diana Petcoff

I easily made an appointment for a service 1 for my 2016 Tuscan. When I arrived, there was no waiting. It was like they were expecting me. They did the usual walk around inspection, ran my VIN and saw I had a recall on a part. They had the part on hand and advised me all the work would take about 1 hour and 20 minutes. 1 hour and 15 minutes later I paid my bill and was on my way. Great job Woodstock Hyundai.

Scott Morrison

Attended the shop because of an unexpected tire leak. They were able to fix the nail hole in my tire right away and were extremely accommodating as always :)

Michael Snagg

I recently purchased a Hyundai Sonata Hybrid Limited from Woodstock Hyundai. The sales consultant Dino Ding was a pleasure to do business with. I had to drive to Woodstock from Montreal to pick up the car on a Friday evening. I arrived just as the dealership was closing. Dino welcomed me after a long trip, and proceeded to stay an extra 2 hours to help me complete the transaction. I ended up having to do a bank draft to fulfill my payment. However all banks were closed at this late hour. Not only did Dino help me find a bank that was open the following day, but he came to the closed dealership on Saturday to accept the draft and deliver the car to me (this was outside his normal work hours). Talk about going the extra mile to accommodate the customer, he did this and more. Bravo Dino. Bravo Hyundai Woodstock.

Kevin Smysor

Amar and Dino are the best! They informed me of every detail of my purchase and made the entire process so smooth. They both were so nice and funny and reassured me everything was going to be taken care of! The entire staff was so welcoming! 10/10 recommend Woodstock Hyundai!

Lisa Rivers

I recently leased my new Venue from Woodstock Hyundai. From start to finish, my experience was great. Dino Ding is definitely the person to deal with. Dino went above and beyond. I have, and will be referring friends and family to Dino!!

Ashley Ackersviller

Devon was such an amazing help!! She is really good at her job, very confident, really knows what she’s doing witch is amazing. I was really nervous coming in for my appointment because I had never went to Hyundai before to get my car fix, but she made me feel right at home. I will definitely be coming back to Hyundai.

Diane Baker

I wish there were 10 stars to give! In a time cars are hard to come by, and they are selling within days, Woodstock Hyundai made it happen. Amar made my dreams come true. He worked with my trade in, found me financing, and gave us the best experience we’ve ever had buying a vehicle. I can’t thank you enough Amar. A million thank you!

David Joyce

Our personal contacts with Candace Lance, and Moe were a pleasure. Our sales person, Candace, was friendly, knowledgable and helpful.

Jasmine Abraham

I had the best experience purchasing my first car- Dino was so helpful and patient throughout the entire process! They were great at walking me through the paperwork. I highly recommend doing business with Woodstock Hyundai!

Spencer Williams

These guys went the extra mile for me when I financed my new car. Great bunch of folks who actually care about you.

Charline Lockman

I did enjoyed when I bought my new car in March 2020. But very disappointed when someone scratch the side down to primer I paid for all the extra protection and I'm told that scratches that deep are not covered

Amy Nolan

Bought my new car off Dino, who was super professional and responded quickly to all my questions. A great experience.

Daniel Matys

Terrific customer experience with prompt service and courtesy addressing our family needs. All 3 of my kids drive Hyundai vehicles and are extremely satisfied!

Dave Roth

Where do I start? Shady selling practices, Salesmen without knowledge of their own products, managers whom have no regard to law. Arbitrary rules that are not expressed before hand. These people are the epitome of the shady salesman. This location is a dinosaur of listless salesman, low sales, that they have to resort to seedy tactics and procedures to lock you in when you have expressed concerns and questions that need to be answered prior. They will hold your money hostage when they are at fault. and have no regard to their customers. These people have been reported to the BBB and Hyundai corporate to name a couple.

Amelie Poulin

I went into Hyundai Woodstock with the excitement of purchasing my first car and it turned out to be horrible. Very pushy salesman that didn't show me papers accurately and very rushed. The business manager Brad was rude, when he found out I wasn't signing papers he opened his office door and said he'll do the credit check later. Due to their lack of professionalism and lies, I turned down their bill of sale and went elsewhere. Very disappointing experience, would not recommend to anyone.

Erin Campbell

Something happened to my vehicle. It was fixed quickly. I was given a courtesy car right away to get back to my job. The girls down there do a great job and so do the guys. Thank you very much.

tony pittom

Usually a very pleasurable experience doing business with them. Purchase was good and service was efficient. However now the dealership seems to have a 'Canadian Tire' policy of trying to upcharge additional costs and services to the customer. Annoying. Use them minimally now.

Brittany Goetz

Me and My Husband just bought a 2017 Hyundai Tucson, before going to Hyundai we had decided to take our time and make sure we were 100% satisfied with what we were buying. When we were walking around the dealership the salesman that sold me my car (Kris) gave us time to walk around and look at some vehicles without feeling pressured into buying something. Kris finally came out and asked us what we were looking for and we proceeded to tell him what we wanted and how much we wanted to spend. He provided us with options on what they had currently on the lot. We had asked ALOT of questions about Hyundai because we both have never owned a Hyundai. Kris was very knowledgeable about the vehicles, and very patient with us throughout the process. We couldn’t have asked for a better experience and a better sales person to help us pick the perfect vehicle for us. All the staff were great and welcoming leading up to us picking up our Tucson. Thank you :)

Jon Bernett

Quick and good service ,

Mark Shokoff

Professional and friendly service

Timothy Stpierre

Amazing Hyundai cars showroom!!!

Anthony Carbone

This was my first time on Woodstock Hyundai and the overall experience was very good, for sure I'll come back for the next car buy.

Karsten Schulz

We were very pleased with our dealership experience at Woodstock Hyundai. I tend to do my research about the vehicle before I go to the dealerships and I had been to several and was disappointed that I knew more about the vehicles than the sales and support staff. Cliff Campbell was very knowledgeable about the car and took time to explain what we did not understand. I appreciated their no pressure approach and attention to detail.

Josh Woods

Great Staff ! Always friendly

Stephanie Grimond

The representatives at Hyundai were friendly and accommodating! They made it really easy between my busy schedule to buy a vehicle! They had multiple cars lined up for me to try and knew specific details for all of them. This is my third time purchasing a Hyundai, firs time purchasing in Woodstock, but it was a great experience

andrew ralph

Three times in a row I went for a oil change and after the service was done I check the fluids they weren't top up I know its a small issue but they can't top up fluids how do I trust them to do the big jobs... Not sure if I will return

Jonas Wesley

Devin the service rep was very helpful in going over different service packages, answering questions, and guiding me in certain decisions relating to my vehicle. Knowledgeable and friendly staff. Made me feel confident in my purchase of a New Hyundai Sonata. I will be coming here for my service going forward even though it’s40 min away from me. Thank you Woodstock Hyundai!!

Rhonda Heft

Great experience with Cliff and Shannon with buying a 2019 Sante Fe. I would recommend connecting with Cliff in the sales department.

ultimatespinach

A few days ago I made arrangements with the service department to have my 2014 car detailed. I dropped the car off at 9 in the morning and when I picked the car up in the afternoon I had (what looked like) a new vehicle. The car was immaculate inside and out and my 5 year old Hyundai Genesis looked brand, spanking new. Kudos to everyone involved at Woodstock Hyundai; you did a superb job and without a doubt I'll be back to have it done the next time at your dealership. Thank you!

Bernice Guiler

Purchased new car in April this year. We found Zoran to be extremely pleasant and helpful. It was a pleasure dealing and hopefully will again soon. The service department is excellent and the staff friendly. Keep up the good work!!!

Rahat Williams

Had the most AMAZING experience here with Cliff. He went out of his way to help us in search of our family vehicle. Not pushy or persistent but just a humble gentleman to deal with who made us feel comfortable in our decision to purchase a brand new car. Amar from finance was also great in explaining every detail to us. Our main interaction were mainly with these two gentleman and they really went above and beyond customer service. Smooth process all around and we absolutely love our new vehicle. Thank you Cliff and Amar for everything!

Rose R. Doolittle

Stopped by this dealer on Friday to look at a used car that was for sale. When I arrived, I was greeted by Dino my sales person. We drove the car and I ended up making the purchase. Huge shout out to Dino because his calmness helped me make the decision to buy the car. I felt like I was in good hands. Finance was a breeze. The car is amazing. I think I smiled the whole way home. Would recommend anyone to go and ask for Dino!

shawn H

Woodstock Hyundai is great , the service and sales team are professional and very nice to deal with . they are honest and respectful. I recommend this dealership to anyone looking for a new car or are looking to have there car serviced

Barb Parkes

Marlene and all the staff at hyundai woodstock took great care of me and my car. They were very courteous and helpful. They investigated the problems and fixed them all. They restored my faith in Hyundai. I would definately recommend going to them. Thankyou so much i appreciated your high level of service and understanding. Other dealers could learn a lot from you sincerely Barb.P

Tom Pilkington

I enjoyed my experience shopping for my new vehicle at Woodstock Hyundai. Everything was taken care of for me and the price quoted was what I paid. When receiving the vehicle they took the time to go through the vehicle with me and show me how most things worked. They even book marked the pages for me on what I should read. It was a grand experience and I would recommend you try your own experience with them.

—-

Well let’s see here! We’ll start with Zoran the head honcho sales man. Professional until you need a warranty claim from a garbage Kumho tire. Zoran had told me I had a tire warranty with the purchase. Not the case as the dealership does not want to pay for it when the time comes as I had a severed tire. Then there’s the low class finance chap Craig who didn’t like that I wasn’t interested in extended warranty so he said ‘you’re stupid for not taking the warranty’ not once but three times. Really now. So I purchase a car and I’m stupid. Sounds great. Just another car dealership who’s aim is profit before people. I get it. I hope I get to deter people from Woodstock Hyundai. No sense in offering a visit to the dealer to make it right as I’m way out of that general area. Anyone reading this should avoid the dealership.

Charles Bastyr

I purchased a 2019 Hyundai Kona Luxury from Woodstock Hyundai on August 23rd. I can't say enough good things about Cliff Campbell, the salesman I dealt with.. He was a pleasure to deal with as he was straightforward, honest and very helpful in the purchase process. I would give him 10 thumbs up if I had that many, so 2 thumbs up is all I can give him. I can clearly see that he is an "old pro" and I sincerely wish that all car salesman could be more like him.

Diane

I attended the service department to purchase a new key fob and have a recall notice issue fixed. The staff were prompt and helpful. All safety measures were in place. This is a really good dealership to deal with. I only deal with Woodstock Hyundai for my vehicle needs.

Rachel Russell

My sales person was Dino, he made the entire process clear and simple, the best experience and quickest service. I recommend Woodstock Hyundai and ask for Dino without doubt he is the best.

Johnathan Pilkington

Went in for a break inspection for loud breaks, service was friendly and helpful in understanding the problem. We’re able to fix the problem for me and I haven’t had any issues since.

Stephen Delmore

Excellent service people. Easy to work with.

Helen Brenneman

Excellent

Michael Snyder

Woodstock Hyundai... Great people, awesome service, love this place,. Thanks

Kevin Joseph

Was looking for a new car, went to the Hyundai in Woodstock, and was happily greeted and helped by Amar. I was looking at the new Tucson Hybrid and he was very knowledgeable about it. After a test drive, I was interested, and he made the car buying experience process very easy. He was always available for any questions I had through-out the waiting period until I received the vehicle. Have had the vehicle for 2 weeks now and love it, thank you Amar for the easy transition, and would highly recommend him for anyone looking to purchase a vehicle from there.

curtis bloomfield

Excellent service will be returning

Kimberly Dowd

This is the first time I have used this service facility. Very clean and nice. The Director is outstanding and very knowledgeable. Class act. I will be back.

Julia Welch

This was my third experience purchasing a vehicle and by far the best one. I am so grateful that I partnered up with a well-knowledgeable sales person. Dino not only provided me with the best service; but he took the time to find the perfect car to my liking. He made this entire ordeal a smooth transition, found a perfect loan that fit my budget, and walked me through every step of the process. I would definitely recommend Woodstock Hyundai to anyone in search of a vehicle. Thank you so much!

Julia Levreault

The Woodstock crew has been fantastic in helping me find a quality vehicle that suits my lifestyle!

Dan Metcalfe

My salesman Amar was wonderful. He was so sweet and took his time to help me ache answer any questions I had. He explains all the features and May made sure I understood them all. Also the whole team was great ensuring I was able to go home in y brand new Hyundai. Thank you all again.

Bob Armstrong

Easy in Easy out Drop off and pick up to and from work from the dealership too All went as planned and no surprises I even got a gift because of the vehicle I bought and the timing of my service call Great people - very friendly Even during a renovation

Chris Schurman

Purchased extended warranty specifically to cover the multiple electronic devices in our 2018 Santa Fe xl to find out that blind spot sensors will not be covered because they're damaged from us living and driving on a gravel road. If this is truly why they are damaged then I would suggest a serious design flaw. Totally misled when sold the extended warranty

Virginia Taylor

Very friendly service reps Good estimate on timing for completing work

Frank Lawrence

We just recently purchased a car here and our experience was great! Dino and Amar were helpful and informative. They answered all of our questions and were very patient. They made us feel comfortable and were so friendly. Their happy and positive energy made it our best experience we have ever had at a car dealership!

Margaret R. Scott

Marlene is quality customer service ???? My 2012 Tucson sparkles and smells like a brand new vehicle. Excellent job on detailing. Thank you Marlene...youre always a pleasure to deal with. Oh, by the way..Cliff, my 2012 Tucson is a keeper ????.

Scott Neutel

Friendly staff and normally quick service

Joe Abz

I visited the showroom to look at some new vehicles. I spent 15 minutes inside the showroom and not one single person acknowledged me. I saw a few sales reps sitting around chatting. I guess they don’t want to make a sale. I really wanted to shop local but not being acknowledged, tells me they don’t care about the locals. You just lost a sale to London.

Thomas Ellison

The best, smoothest experience I’ve ever had buying a new car. Amar was always there for making it that way. Will be recommending them to anyone I know who mentions about getting a new vehicle. Thank you again Woodstock Hyundai!

Cathie Lattimer

Very happy with the service and getting used to the new vehicle.

Jazmine Godick

Used to go to London but was blown away by the customer service in Woodstock. Friendly, honest, reliable and very accommodating and flexible! Always look forward to seeing Devanne she is the best!

Cat Forbes

Great service, friendly staff.

Darrell Harper

An excellent dealership that provides a fine selection of vehicles both new and used. The Sales, Administrative, Service and Financial staff were all very professional, courteous, and accommodating to my every need. Subsequent to a day of comparison shopping, I returned to Woodstock Hyundai and purchased their latest offering - The Kona. It ticked off all of the boxes from style, to comfortable ride, to fuel efficiency, to competitive pricing. An excellent experience overall. I would highly recommend this dealership and their products to anyone....

O. S.

We just bought a previously owned 2014 Santa Fe Sport from Woodstock Hyundai. The experience I had was A1!! Jerry H. was extremely helpful, professional, and easy to deal with. He was able to find us the vehicle that we were looking for, at a great price! The service and attention to details was excellent, and we love our used 2014 Santa Fe Sport vehicle! I would highly recommend this dealership to anyone looking for great value and great customer service.

SAMEER SINGH

Excellent job

Bonnie Butterfield

Excellent, friendly, knowledgeable 5 Star Service!!! Highly Recommended!!!

Grant Friebus

Earlier this week I was very impressed when I sent my vehicle in for a diagnosis and was assisted by a very friendly , most helpful and efficient lady Devaan Reinhardt. Thank you for your amazing service!

Vida Likins

Took a lot longer than originally quoted to complete

makemineabudlight

Super friendly staff and amazing service as always

David Morrison

Everything was handled really well. We wanted a new car, but also needed something that is available soon which is a problem nowadays. Our sales assistant helped out and we had the car available for pick up 2 days after out first call. The process was smooth and everything was explained to us clearly. We had the chance to see and test drive a similar car to what we ended up purchasing. We are happy with our overall experience.

Alejandro J. Mejia S.

Amazing experience with Dino Ding at Hyundai, Woodstock! If you're looking for answers and the best orientation you ought to ask for him, 100% recommended. Great client service, fabulous treat from the beginning until the end, very professional and excellent advice. Thank you!

Brian Oh

I just had the worst experience ever I purchased the car from them, but received ZERO service. Their service department is the worst. They do not care about your business. I went in with a problem, they claimed to have fixed it but they made it worse. When I went in to get it fixed again, their mechanic even had the audacity to lie to me. After visiting the dealership multiple times and leaving the vehicle with them 3 full days over a period of a few weeks, problems kept arising. Today, when I asked for a service vehicle for the day, because they screwed up my perfectly fine sun glass holder, the service reps kept telling me that their manager doesnt allow that. When I spoke to the manager, he told me that they only give out service vehicles for customers whose vehicles will be in the shop for multiple days. Well, guess what, my vehicle HAS been in the shop for multiple days, all because your shop screwed it up the first 3 times. I will never go back to this dealership. Even if you bought your vehicle from them like i did and had a wonderful experience, DO NOT EVER use their service. I have received better service and care from competing dealerships. Go to Anderson Kia or GM. Their services are cheaper, and they actually take care of you. Anderson GM's service department even took the time research the specs on my Hyundai to help me and service my vehicle. Woodstock Hyundai, you have lost a customer forever due to your lack of customer service and care.

Petra Faragalli

I came in to have a tire inspected for replacement on Monday Sept 16 at around 10:45am as directed by service. I was there for over an hour, just find out if I could drive on the tire while waiting for the new one to come in. While I realize I was squeezed in, thank you, it shouldn’t have taken that long. I was told the tire would be in Monday afternoon, Tuesday morning at latest, I did not receive a call until after 1pm on Tuesday and since it was now too late for a Tuesday afternoon appt, i booked an appt for 830am Wednesday 18th. I arrived at 830, and at 9:16am the mechanic was only just putting my tire on. I accepted the free car wash, so I again, was waiting for more than an hour for a very simple and quick service. The wait times at this dealership are excessive and it is often clear from the rumblings of the mechanics as they walk by that there could be better organization. However, the tire was replaced for free as covered by warranty and there were no hassles when I came in to use this warranty.

Jeff Brown

They were very professional and had my new vehicle ready on time.

Greg Molnar

Bought my car here today! Sales person was very nice and all, but the car was not chipped at the front when I initially put a down payment on it. There was a jeep pulled up on a gravel ramp (obvious pits in the gravel where the tires were spinning when they did it) and the car was right behind this. Salesperson denied it cause of course we have no proof. Nice words don't fix the chips!

Nancy Richardson

Great service, and pleasant and courteous staff. Thanks

Sara Howarth

Woodstock Hyundai went over and above when servicing my vehicle. The service manager, Tim was kind, helpful & most importantly- very knowledgeable. Thank you for the excellent customer service provided!

Nicole Mitchell

Service was ok. Took an hr an a half for an oil change. Also had service advisor look at paint missing from vehicle only to be told of course that not covered under warranty. Also, why pay for rust protection when they won't cover the rust that will eventually start from missing paint spots.

Marco D'Onofrio

Purchased a used car last week from Cliff at Woodstock Hyundai. Cliff made the process smooth, was helpful answering any questions. There were a few minor car issues that were taken care of before pickup. great customer service.

Lorenzo C. Fonseca

Best car buying experience ever!!!! Cliff was upfront and transparent throughout the entire process and took the time to introduce all of the features on our new Palisade to my wife. I absolutely would recommend this dealership.

River Rat

I live in North Eastern Ontario and I recently purchased a 2012 Nissan Xterra Pro 4x sight unseen other than pic from the internet. Cliff was very helpful during the entire sale and the shop made sure my vehicle was safe and road ready for my 6 hour return drive home as well as for many miles of enjoyment.

Anna Hawryschuk

The service manager and president were great to deal with. This is my third vehicle from Woodstock Hyundai. Woodstock Hyundai is highly recommended.

Alexandra Parsons

The experience I had at this location was absolutely amazing! From the very beginning I was treated like family. Everyone was so caring and thoughtful of my circumstances and what I wanted. They went above and beyond to help me the best they could and I am very grateful to everyone who stepped in. Whether it was to help me get the car I want, or just to say hello. Shout out to Woodstock Hyundai!! Thank you guys.

Gary Roper

Great service. Good people. Great dealership.

Natasha D.

Was able to get us in quick for car detailing, staff was SUPER friendly and helpful, car looks brand new, and even dropped my husband off and picked him up when it was ready so I didnt need to strap our newborn in to drive across town! The only thing they didn't do was clean out the trunk, even though we were expecting it to be done. Half the price of other local companies and HIGHLY reccommend. Thank you!!!

wendy hoskin

In August 2019 I decided to purchase a new vehicle. I drove a 2012 Accent with little issues so decided to try another Hyundai. Doug Bannister was my salesman and I enjoyed working with him. He asked me questions to find out my needs and any questions I asked he answered. I felt he was straight forward, which I like, and I did not feel any pressure buying from him. I decided on a 2019 Elantra. Moe was the financial person I dealt with and I felt very comfortable with him also. He showed and explained everything he was entering into the computer. It was a very pleasant experience dealing with these two. Unfortunately in December I was in an accident and totalled off my vehicle. I went back to Hyundai to purchase another vehicle because I was pleased with the Elantra. Again I dealt with Doug and we talked about possibly upgrading to another vehicle but realized the Elantra I had previously purchased suited my needs. I picked a colour that was not on their lot but was assured that one was found and would be brought in quickly. This is where the pleasant experience ends. My financial person this time was Ramy Hanna. Ramy explained to me about a secure loan and I asked the cost of it. His response was "not much". When he entered numbers in the computer I never once saw anything he was entering. Due to the fact that the car was not on the lot, the exact price was not available so no papers were signed that day. We agreed to email back and forth if there were any questions. I really started to think about the "secure loan" but still could not get a dollar amount out of Ramy. I did email a couple of times and the response was usually the same "when we get together to sign the papers" was usually the answer. The day I thought I was picking up my vehicle, 5 days later, was horrible. I arrived at the dealership to realize I was only there to sign papers. When I asked why I couldn't have my car he said "it's not clean." How dirty is a brand new vehicle?? He left for a few minutes and when he came back he gave me another excuse; "your windows aren't tinted". When he finally told me the cost of a secure loan, which was a ridiculous amount, I said no and he was not pleased. "I will have to redo all of your paperwork". After I left the dealership that day I felt sick, and really wondered why this guy could make a customer feel like this. Ramy even offered to cut me a cheque for $500 if I would get a secure loan. That really made me feel uneasy. At the time Hyundai offered various incentives and to this day I am not sure if I received everything because nothing was broken down on my contract. I do know that I did not receive the "do not pay for 90 day" offer because Ramy told me my first payment was in "76 days". I was also to receive a $500 credit for winter tires which was never mentioned. I also see I was charged for a " FCPP Auto Plus 36 months" which I did not notice before nor was I charged for this in August. I was even asked to sign a tire warranty registration that was not even for my vehicle. I'm glad I caught that mistake. I felt very uneasy dealing with Ramy. I did not trust him, especially when I never saw any numbers entered, and also when I was offered $500 for a secure loan. How much did he make by selling this to me? I understand he does not work everyday so I asked him if I could pick up my vehicle and sign the papers with someone else and he said there wasn't anyone else. Seriously?? I got to the point I told him if the deal was not complete by a certain date and time then I would walk away from the deal. I do know I will NEVER deal with Ramy Hanna again regardless of how much I like a vehicle. I do enjoy driving my Hyundai Elantra and very much enjoyed my experience with Doug Bannister. My experience with the service department getting my windows tinted was ok too. Unfortunately dealing with Ramy was horrible.

M N

I walked in and walked out happier than a pig in poop! Went in to ask about factory and extended warranty and got the answers I needed and more. Service Advisor Devanne Reinhardt was amazing! I'm tempted to take the car in even though I don't have a problem with it; just to experience more great service. Lots of thanks from someone who never does reviews but it deserved a five star.

SH

Moe was amazing to deal with, would highly recommend seeing him!

Felix Haiwe

For my damaged back-up camera: Part delivery time was good. Camera has been replaced. Image is excellent. I arrived with a dirty car and left with a pretty clean car. Thank you for the service

Ruth Staffen

Very happy with the way we were treated for service.

mary daponte

Staff were very professional. When I questioned them about products, not only were they familiar with them but they also used them and gave their opinions about what they liked and didn't like about them.

Jason W

I bought an Elantra from here 2 years ago and had a very good experience. However, my wife bought a Venue from here last year, and the manager was extremely rude when we wanted to make a financing change when going over final paperwork before signing. Will not be buying any more cars from this dealership.

Diveon Sanders

Bought our Tucson Highlander N-line last week. Fantastic vehicle - lived up to the expectations. Amar was an absolute pleasure to chat with, followed up personally for any issues & provided fantastic customer service. I would highly recommend Woodstock Hyundai team for future car buyers.

Donna Williams

Great service and staff. Short wait time for appointment.

Graham Winder

Not a great first experience at this particular Hyundai dealership and quite a shady one at that. I've been going to the Orillia Hyundai for the last few years and have never had any issues whatsoever but I just recently moved to Woodstock so I figured I would book my oil change there. The service was good and I had no complaints until was told that I needed a new battery as mine (that is only 2 years old and has not had any problems or signs that it was going bad) needed to be replaced for 300$ they even had to boost it there because it was so weak. I didn't replace it then because $300 is quite alot and I needed to talk it over with my wife. I got home and my car died completely and wouldn't start at all. I started to think that it was really wierd that it was doing this as I hadn't experienced any sort of battery issues before I went in to get serviced ( a simple oil change). I called the service department back to see why it would be doing this as I didn't have any issues before this and especially that morning either and I was told that it was probably just a coincidence and was basically brushed aside. It had been cold that morning and basically the entire week prior to that and the car started fine all week but it was just a coincidence that I get it serviced and all of a sudden it needs to be replaced? Ok tell me another one. While I was waiting for roadside assistance, I took a look at the battery myself and ended taking the negative terminal off cause it was a little loose. I put it back and tightened it up and heard a spark which indicated it had juice, so I tested it and the car started up just fine and has been running fine ever since. I'm very disappointed that an actual Hyundai "trained" mechanic couldn't figure that out and instead tried to make me waste $300 of my hard earned money for something that simple. I'm not sure if I will be returning to this dealership for another simple oil change as it may cost me an arm and a leg for incompitance. **EDIT (The dealership has reached out and has profusely apologized, I will give this another Hyundai another try.

Sandra Foster

Good

Natasha R

Great service, polite and very helpful! Easy to book a service appointment online as well! Would recommend Woodstock Hyundai for any car needs!

Stacey Wadden

Love the great ladies that work there. Keep you up to date on what’s happening and go that extra mile. They are upfront with all costs and while they get their job done well, they also take the time for amazing customer service.

Rebecca Vandenberg

Always fast and courteous service. I know my vehicle is in good hands.

sydnie crockett

Had the car cleaned yesterday and now it looks brand new. It's never been so clean. Thanks for the great job.

Alesha Satterfield

Purchased a Hyundai Kona (2021) and was offered excellent service from Amar and the rest of the staff. The warranty is fantastic and I am happy with my purchase. Everyone was very kind and upfront, with Amar following up a few days later to check in. Well done.

Kenny D

Fast and friendly service. Complimentary car wash is nice too.

Stephen Long

Had a great experience at Woodstock Hyundai! From beginning to end, and feeling satisfied with my new car. Amar was very attentive and exceeded customer service. Will be recommending to all my friends and family.

Mark DeWachter

Very disappointed with the professionalism of the sales staff. After purchasing a vehicle from them, I was told by one of their sales staff that they would further look into the maintenance records as per my request when purchasing the vehicle. After the sale was completed, I reached out to the sales member only to be ignored and then disrespected. After I reminded the sales member of his promises, he continued to ignore my requests as if his word meant nothing and as if this request and my business was not worth his time. Very disappointed with the service I received here with their sales team. I will be following up with Hyundai Canada. I would not recommend this dealership and I will not be a repeat customer.

Brian Kay

Dealer must offer training for hybrid buyers. Going from an old vehicle to a Sonata hybrid is like throwing a non-swimmer into the deep end.

Christopher Harris

Good collection of fresh quality Hyundai car.

Chris A

Friendly service!

Katherine Short

Bought sante Fe from this show room... Awesome experience and special thanks to Mr. Dino. He is a very professional and helpful person. We had some issues in between the whole process but he helped us in all possible way with genuine guidance.

Timothy Willey

Was happy with entire experience when purchasing my new car from Woodstock Hyundai. I was assisted by Amar who was very attentive, flexible, professional and who valued his customer. Also appreciate that he continued assisting me with car related queries even after sale.

Robert Campbell

First time car buyer here. I knew nothing of car buying process but my sales consult Dino was amazingly helpful. He explained everything so well and helped me get an amazing deal. I would 100% recommend. Test driver was great and he spent time teaching me about all the car features.

Mike Corman

did work as stated.clean friendly and professional

Kent Orr

Excellent sales experience with Doug Bannister, he was helpful, listened and no-pressure. Ramy Hanna was flexible and great to deal with processing the deal also. Great purchase experience and would recommend them.

William Clark

This dealership is not what it use to be. The service booking area is understaffed. They also called me to recommend I put on new rotors because they look "Rusty" Now rust appears on the edges of new rotors but that does not make them faulty. This was what I believe a money grab while they have our car. Now senior staff have left and I believe this dealership is hurting and for that reason I will buy/service my next car in Stratford or London. I believe others are buying/servicing their car elsewhere.

Cliff Campbell

You are more than just "another face" here. The relationship is personal.

mee dee

I would not recommend Hyundai, we bought a second hand Hyundai and thought we would be better off having the dealership do regular maintenance. Well, we found out that they are not very good in the service department. It is of my opinion that they are only in it for the money grab. You know, like when you hear of salesmen taking advantage. This is them, I got my winter tires put on, they charged me $40. the next oil change which was not even a month later and they told me I needed new winter tires (so I paid to have bad tires put on only to have to have them replaced that was $40 down the drain). I went to Friendly City Tires (awesome place), go there for your tires. We had our brakes done at Hyundai less then 6 months ago and now the calipers are going, they were sticking and causing the vehicle to shake Hyundai said they could not tell us that this would happen. People, we paid $653. for the brake job December 17th 2017, you tell me, should they be going on us already? They will tell you a lot of things that just don't add up. I didn't want to go to a backyard mechanic because I thought the dealership guarantee and would stand behind their work,,,THEY DON'T.. Take my advice, avoid Hyundai service. I am thoroughly disappointed. We will be going to the backyard mechanic from here on.

Megan Mackay

Dino was professional and easy to work with. He made me aware of a vehicle that I thought I couldn't afford when the first one I called about wasn't available. The transaction was smooth and they didn't waste my time. The follow up has been good and I recommend Woodstock Hyundai.

Maggie Gordon

Amazing customer service- Woodstock Hyundai really goes above and beyond to ensure that whether you’re the first or second owner of a car they’ve sold or serviced, that you’re taken care of. Now, the drive from London to Woodstock is totally worth it to have a car dealer who treats you like gold. Definitely suggest shopping here!

Cherie Prevost

I used this dealership the first time today as I just moved into the area. They are very friendly, were thorough in their explanation of what was done and what is recommended to be done. Their facility was nice and clean as well. My car came back to me cleaner than when I brought it in, thanks to the optional free car wash. I would recommend this dealership to any Hyundai owner!

Elaine Nadalin

It is always a great experience at Hyundai Woodstock. So friendly!